Huawei Videoconferencing Management System SMC2 0 Product Description

HUAWEI SMC2.
0
V100R003C00
Product Description
Issue 01
Date 2014-06-06
HUAWEI TECHNOLOGIES CO., LTD.

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Huawei Proprietary and Confidential

Issue 01 (2014-06-06) i
Copyright Huawei Technologies Co., Ltd.
HUAWEI SMC2.0
Product Description About This Document
About This Document
Purpose
This document provides the characteristics, structure, network, functions, features, operation
and maintenance, security, and technical specifications of the SMC.
Intended Audience
This document is intended for:
Customer
Technical support engineers
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Issue 01 (2014-06-06) Huawei Proprietary and Confidential ii

HUAWEI SMC2.0
Product Description About This Document
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Change History
Changes between document issues are cumulative. The latest document issue contains all the
changes made in earlier issues.
Issue 01 (2014-06-06)
This issue is the first official release.
Issue 01 (2014-06-06) Huawei Proprietary and Confidential iii

HUAWEI SMC2.0
Product Description Contents
Contents
About This Document .................................................................................................................... ii

1 Product Positioning and Highlights .......................................................................................... 1
1.1 Positioning .................................................................................................................................................................... 1
1.2 Highlights ..................................................................................................................................................................... 2
2 Application Scenarios .................................................................................................................. 5

2.1 Deployment in a Large Enterprise and Its Branches ..................................................................................................... 5
2.2 Firewall Traversal Solution ........................................................................................................................................... 8
2.3 Video Surveillance Convergence Solution .................................................................................................................... 9
3 Structure and Appearance ......................................................................................................... 11

3.1 System Architecture .................................................................................................................................................... 11
3.2 Server Appearance ...................................................................................................................................................... 12
4 Features and Benefits ................................................................................................................. 15

4.1 Conference Template Predefinition ............................................................................................................................ 15
4.2 Multiple Conferencing Modes .................................................................................................................................... 15
4.3 Convenient Multi-Level Conferencing ....................................................................................................................... 16
4.4 Rich Conference Control Functions............................................................................................................................ 16
4.5 Preset Conference Functions ...................................................................................................................................... 18
4.6 Various Devices .......................................................................................................................................................... 19
4.7 Conferencing with Recording Support ....................................................................................................................... 21
4.8 Device Template Predefinition ................................................................................................................................... 22
4.9 Parameter Locking ...................................................................................................................................................... 22
4.10 Real-Time Display of Device Status ......................................................................................................................... 23
4.11 Participant Predefinition ........................................................................................................................................... 25
4.12 Device Auto-Detect .................................................................................................................................................. 25
4.13 Detailed Reports and Statistics ................................................................................................................................. 25
4.14 Flexible Permission Control ..................................................................................................................................... 27
4.15 Intuitive Topology Management ............................................................................................................................... 28
4.16 Comprehensive SC Management Mechanism .......................................................................................................... 29
4.16.1 Zone Management ................................................................................................................................................. 29
4.16.2 Registration Control ............................................................................................................................................... 31
4.16.3 Call Control ........................................................................................................................................................... 32
Issue 01 (2014-06-06) Huawei Proprietary and Confidential iv

HUAWEI SMC2.0
Product Description Contents
5 Reliability ..................................................................................................................................... 33
6 Unparalleled Security................................................................................................................. 35
7 Openness ...................................................................................................................................... 37
8 Operation and Maintenance ..................................................................................................... 38
8.1 Web Interface .............................................................................................................................................................. 38
8.2 Logs and Alarms ......................................................................................................................................................... 40
8.3 Device Upgrades ......................................................................................................................................................... 41
9 Technical Specification .............................................................................................................. 42

9.1 Environmental specifications ...................................................................................................................................... 42
9.2 Performance and Capacity .......................................................................................................................................... 43
9.3 Standards Compliance ................................................................................................................................................ 44
10 Acronyms and Abbreviations ................................................................................................. 45
Issue 01 (2014-06-06) Huawei Proprietary and Confidential v

HUAWEI SMC2.0
Product Description 1 Product Positioning and Highlights
1 Product Positioning and Highlights
This topic describes basic concepts, advantages, and benefits of the HUAWEI Service
Management Center (SMC).
1.1 Positioning
This topic describes the position of SMC.
The HUAWEI SMC2.0 service management system (SMC for short) is a new-generation
videoconferencing service management system that centralizes the management of video
communications services for middle- and large-sized enterprises. The SMC is a mature
management system for video communication, which enables enterprise IT decision makers,
system administrators, and operators to smoothly communicate and collaborate with each
other remotely, thereby greatly reducing enterprise operating costs.
Figure 1-1 shows the SMC in an overall network solution.
Issue 01 (2014-06-06) Huawei Proprietary and Confidential 1

HUAWEI SMC2.0
Figure 1-1 SMC in an overall network solution
Based on its superior architecture, the SMC provides:

Intuitive web interface: It allows users to easily interact with the videoconferencing
system.
Intelligent management: The unified management platform allows for real-time
monitoring and remote diagnostics, maintenance, and upgrades for devices in the
videoconferencing system.
Flexible resource allocation: In middle- and large-sized videoconferencing networks,
conference resources can be allocated by service area. Instant conferences can be easily
hosted.
Improved compatibility: The SMC preserves third-party interfaces for conferences
initiation from third-party platforms. Meanwhile, it supports various types of devices,
which helps maintain customers' investment profitability.
1.2 Highlights
The SMC is one of the most capable systems for conference and device management. It
supports large networks and provides third-party interfaces for convergence.
Centralized Control
From the SMC web interface, users can manage multiple devices in the following ways:

HUAWEI SMC2.0
Add predefined participants, auto-detected participants, and auto-detected multipoint

control units (MCUs) to deploy devices rapidly for large-sized networks.
Add manageable and unmanageable participants and MCUs, which improves
management efficiency.
Query call detail records (CDRs) and reports to learn about device usage.
Monitor devices in real time by querying alarms reported by devices.
Set multi-level topologies to present devices' locations more clearly.
Add participants using endpoints from non-Huawei sources for convergent conferences.
Use templates to configure devices fast and easily. The templates provide configuration
protection, which prevents the parameters from being modified on the device side.
Upgrade devices remotely.
Efficient Conference Scheduling

Allocate MCU resources by service area. Resources of a service area will be
preferentially provided for conferences within this service area.
Schedule ad hoc conferences and preserve conference resources. Any participants
predefined in an ad hoc conference are allowed to activate this conference by entering
the activation password.
Schedule conferences by directly using conference templates or indirectly using the
conference history.
Join a conference by calling the unified access number and following Interactive Voice
Response (IVR) instructions.
Preset conference control parameters to improve conference control efficiency.
Monitor the network through the real-time network data and alarms of the ongoing
conferences.
Multiple Backups
The SMC adopts backup mechanisms for the server, SC, and MCU to achieve high reliability.
Cluster deployment: Active and standby servers can be deployed on the network to form
a cluster and implement failovers.
SC hot backup: If network errors occur on the active SC, the standby SC can take over.
MCU backup: If an MCU fails, the SMC automatically switches services to an available
MCU in the same or standby service area.
Embedded SC and Standalone SC

By default, the SMC is provided with an embedded SC. The SMC also supports standalone
SCs.
An embedded SC provides up to 1000 registration nodes.
A standalone SC provides up to 6000 registration nodes, covering the needs of
large-sized networks.
The standalone SC supports video firewall and can serve as the H.460 server to support
public-private network traversal.

HUAWEI SMC2.0
Preserved Third-Party Interfaces

The SMC provides standard third-party interfaces for convergent conferences with third-party
platforms.
With support for Simple Object Access Protocol (SOAP), these third-party interfaces
allows for conference initiation from SOAP-capable platforms of third parties.
The SMC supports various international standards, such as Hypertext Transfer Protocol
(HTTP), Hypertext Transfer Protocol Secure (HTTPS) and Extensible Markup Language
(XML).

HUAWEI SMC2.0
Product Description 2 Application Scenarios
2 Application Scenarios
This topic describes use of the SMC in different application scenarios.
2.1 Deployment in a Large Enterprise and Its Branches

The SMC can be deployed on a network for a large enterprise and its branches so all types of
devices on the network can join HD video conferences.
The SMC serves as a service management platform in a large enterprise and its branches and
integrates all components in the videoconferencing system, enabling fast deployment for
enterprise applications and eliminating the need for installing multiple components.
Figure 2-1 shows the deployment in a large enterprise and its branches.

HUAWEI SMC2.0
Figure 2-1 Deployment in a large enterprise and its branches
In the network for a large enterprise and its branches:

The SMC serves as a service management platform that supports H.323 and SIP,
manages conference resources and devices in the system, and provides functions, such as
conference scheduling.
The embedded SC manages the endpoints registered with it. Standalone SCs can be
deployed to expand network capacity based on service requirements.
An administrator logs in to the web interface of the SMC to control the permissions by
specifying user types and their organizations. Users can schedule conferences from the
web interface.
SMC Networking with VP9000 Series MCUs

The SMC can work with VP9000 series MCUs, recording servers, HD videoconferencing
endpoints, and telepresence systems using the IP connection type. (If the VP9660 or VP9650
MCUs are used, the ISDN connection type is also supported). Enterprise users can deploy
MCUs, endpoints, and telepresence systems based on site requirements. The SMC manages
MCUs, endpoints, and telepresence systems in a unified manner and can be used to schedule
and control conferences.
Figure 2-2 shows the network where the SMC works with VP9000 series MCUs.

HUAWEI SMC2.0
Figure 2-2 SMC networking with VP9000 series MCUs
The SMC manages MCUs and recording servers in a unified manner and allocates them
based on the conference scheduling policy when scheduling conferences.
Users can schedule conferences on the SMC. On endpoints, users can use SiteCall or dial
the unified access number to initiate conferences.
After registering with an SC using both SIP and H.323, an MCU allows both SIP and
H.323 endpoints to join the same conference.
During a conference, each participant can use continuous presence per port.
SMC Networking with ViewPoint 8000 Series and VP9000 Series MCUs
On the network where the SMC works with a hybrid of ViewPoint 8000 series and VP9000
series MCUs, both ViewPoint 8000 series and VP9000 series MCUs are available in the MCU
resource pool. Endpoints residing on MCUs of different types offer different
videoconferencing experience. Endpoints residing on the ViewPoint 8000 series MCUs can
view conference continuous presence. Endpoints residing on the VP9000 series MCUs can
view continuous presence per port.
SMC Networking with VP9000 Series MCUs shows the network where the SMC works with
ViewPoint 8000 series and VP9000 series MCUs.

HUAWEI SMC2.0
2.2 Firewall Traversal Solution

In a large-sized enterprise network, the traversal between private and public networks must be
available because videoconferencing endpoints and MCUs may be installed in different places
and used in different ways. The SMC provides different networking solutions based on the
networks where endpoints are deployed.
Network with H.460 and SIP Servers

Single SC is deployed on the DMZ zone and serves for the public and private endpoints and
MCUs. Two network segments are divided, with one IP address provided to connect devices
on the private network, and the other to connect devices on the public network by NAT
mapping.
Devices on the private network can communicate with those on the public network through
SC which transfers signaling and media streams.
Figure 2-3 A standalone SC deployed on DMZ
Network description:
Video conferencing devices are deployed on the public network and private network, and
most are deployed on the private network.
MCU registers with SC using H.323 and SIP, and H.323 and SIP endpoints can join a
multipoint conference concurrently.
SC is deployed on the DMZ, and separated from public and private networks, to improve
security of enterprise private network.
Corresponding ports are opened on firewall to ensure data communication between SC
and devices.
Deployment of a single SC lowers the network-building cost.
The SC can work with the firewall to open and close of dynamic UDP ports used for
video and audio traffic.
SC Video Firewall
In video firewall mode, one server simultaneously processes information for multiple
networks. A server where a standalone SC is installed uses different service addresses to

HUAWEI SMC2.0
simultaneously access different networks. By processing and forwarding data between

networks, the SC allows devices on private and public networks to communicate with each
other.
Using the GK video firewall for firewall traversal is simple, as shown in Figure 2-4.
Figure 2-4 SC video firewall
In the SC video firewall network:

The SC uses different service addresses to simultaneously access up to four different
networks.
The SC forwards signaling and media streams between devices on different networks to
implement interoperability.
2.3 Video Surveillance Convergence Solution

When the SMC's embedded converged gateway interconnects with Huawei intelligent video
surveillance (IVS) and Tiandy video surveillance systems, users can schedule collaborative
conferences from the VSD.
In a collaborative conference, surveillance videos can be displayed in video conferences,
allowing users to view videos captured by surveillance cameras in real time.
The video surveillance convergence solution supports two networking modes:
Cross-network-segment mode
he SMC uses two network ports to separately connect to a videoconferencing network
and a video surveillance network, as shown in Figure 2-5.

HUAWEI SMC2.0
Figure 2-5 Cross-network-segment mode
Intra-network-segment mode
All videoconferencing and video surveillance devices are in the same network segment,
as shown in Figure 2-6.
Figure 2-6 Intra-network-segment mode
In both networking modes, the video surveillance convergence solution provides the
following features:
The converged gateway uses the following protocols to interconnect with video
surveillance systems:
Huawei IVS system: TCP/UDP
Tiandy video surveillance system: TCP/UDP and HTTP
A single converged gateway can be used to hold collaborative conferences concurrently
from different VSD clients.
VSD clients interconnect with the SMC using HTTP.
From the VSD UI, users can schedule collaborative conferences, define conference plans,
and perform conference control and PTZ operations.

HUAWEI SMC2.0
Product Description 3 Structure and Appearance
3 Structure and Appearance
This topic describes the system structure and appearance of the SMC, providing you with a
more vivid impression of the SMC.
3.1 System Architecture

This topic describes the system architecture of SMC.
-
Figure 3-1.
Figure 3-1 SMC system architecture
The functions of system components are as follows:

Web client
The web client provides the human machine interface. Users can log in to the web
interface and perform the following operations allowed for their user roles:

HUAWEI SMC2.0
Administrators can maintain system devices and configure resource usage policies; other
users can only schedule and initiate conferences. All functions, including user rights
management, are implemented from the web interface.
Back-end service
The back-end service is the SMC engine, which provides E-mail management service,
device management service, and others.
Database
The database is the SMC's data warehouse. It supports efficient and stable data access,
contributing to a high performance SMC.
3.2 Server Appearance

This topic describes the server appearance of SMC.
The SMC uses the HUAWEI Tecal RH2285 V2 server. For details about the server, see the
provided document.
Figure 3-2 shows the server appearance.
Figure 3-2 Server appearance
Front Panel
Figure 3-3 shows the front panel of the server.

HUAWEI SMC2.0
Figure 3-3 Front Panel
1 UID button/indicator 2 HEALTHY indicator

3 Ethernet port indicator 1 4 Ethernet port indicator 2
5 Power button/indicator 6 VGA port
7 Embedded DVD-ROM drive 8 Label (showing RH2285 V2
(available when only eight hard hardware configurations)
disks are configured)
9 Hard disk (slots 0 to 7 from left to 10 USB port
right)
11 Hard disk active indicator 12 Hard disk fault indicator
Rear Panel
Figure 3-4 shows the rear panel of the server.

HUAWEI SMC2.0
Figure 3-4 Rear Panel
1 Data transmission status indicator 2 Connection status indicator

3 Ground screw 4 DB9 serial port
5 DB15 VGA port 6 UID indicator
7 RJ45 BMC management network 8 GE port 2
port
9 GE port 1 10 USB port
11 Power socket for PSU 2 12 Indicator for PSU 2
13 PSU 2 14 Power socket for PSU 1
15 Indicator for PSU 1 16 PSU 1
17 2.5-inch hard disk 18 2.5-inch hard disk

HUAWEI SMC2.0
Product Description 4 Features and Benefits
4 Features and Benefits
This topic describes the main features and benefits of the SMC.
4.1 Conference Template Predefinition

A conference template is a collection of conference settings that are stored in the SMC,
including the conference participants. It can be used for conference scheduling, improving
conference scheduling efficiency.
The SMC supports the following types of conference templates:
Common conference: No conference ID is specified, and participants can join the
conference only after the conference administrator initiates it from the SMC.
Ad hoc conference: A conference ID is specified. The conference administrator or any
participants can activate the conference by dialing the conference ID and entering the
activation password.
Multi-level conference: Multiple common conferences can be cascaded into one
conference in the specified structure.
4.2 Multiple Conferencing Modes

The SMC supports multiple conferencing modes so users can initiate or join conferences
flexibly:
The SMC allows for the following conferencing modes:
Initiate conferences from the SMC web interface using conference templates or by
creating new conferences.
Call ad hoc conference IDs to activate conferences from videoconferencing endpoints.
Call the unified access number to activate conferences from videoconferencing
endpoints.
Call the unified access number to create conferences from videoconferencing endpoints.
Initiate conference using the SiteCall function.
Initiate conferences using a third-party interface.
The booking conference will automatically start at the reserved time.

HUAWEI SMC2.0
4.3 Convenient Multi-Level Conferencing

On the SMC, common conferences can be cascaded to form a multi-level conference in
specified structure.
Typical Scenario 1
A province-level seminar that contains and city conference center B needs to be held.
Conference template A and conference template B are usually used to to initiate conferences
for city conference center A and city conference center B, respectively. In this case,
conference template A and conference template B can be merged to form a multi-level
conference template. This multi-level conference template can be used to initiate the desired
seminar. Conference template A and conference template B do not need to be modified.
Typical Scenario 2
Conference center A is holding a food seminar, while conference center B is holding a healthy
life seminar. If a manager wants to merge these two seminar, multi-level conferencing can be
used.
4.4 Rich Conference Control Functions

Users can search conferences and view conference details. For active conferences, the SMC
provides various conference controls.
Table 4-1 lists the available conference controls.
Table 4-1 Conference controls
Type Conference Controls

Participant Add, create, or delete a participant.
Add a cascaded participant.
Call specific or all participants and disconnect specific
participants.
View presence of anonymous participants.
Select a participant to view.
View the information about an active participant.
View participant capabilities.
Enable or disable voice activation.
Query participant network data.
View participant snapshots.

HUAWEI SMC2.0

View cascaded participants.
Set and cancel the participant sequence.
Microphone, speaker, Mute and unmute a speaker.
and volume
Mute and unmute all speakers.
Mute and unmute a microphone.
Mute and unmute all microphones.
Enable or disable discussion.
Audio, video, and camera Adjust the conference audio volume after an MCU performs
audio mixing.
Turn on or off video.
Lock and unlock video sources.
Adjust cameras.
Presentation Lock the presentation sharing right for a conference or
participant.
Unlock the presentation sharing right.
Revoke the presentation sharing right.
Broadcasting Start and stop broadcasting a participant.
Set and cancel scheduled broadcasting.
Start and suspend scheduled broadcasting.
Continuous presence Set continuous presence.
Set participant broadcasting in continuous presence in turn.
Start and stop broadcasting continuous presence.
Start, suspend, and stop participant broadcasting in continuous
presence in turn.
Chair Conferring and revoking chair control rights.
Give the floor.
Send a notification before giving the floor.
Set broadcasting in turn for the chair participant.
Start, suspend, and stop broadcasting in turn for the chair
participant.
Conference Set the conference live broadcasting and recording parameters.
Extend or end a conference.

HUAWEI SMC2.0

Merge or splitting conferences.
Customizing settings Send instant messages to selected or all participants.
Set conference banners.
Set conference captions.
4.5 Preset Conference Functions

The SMC allows users to preset conference functions before a conference starts so those
functions can be used during the conference.
Table 4-2 lists the preset functions that the SMC supports.
Table 4-2 Preset functions
Preset Function Description

Presetting Continuous Presence Continuous presence indicates the
combination of panes of multiple
conference participants. This enables each
participant to view multiple participants at
the same time.
Presetting Broadcasting in Turn for After you broadcast participants in turn for
Continuous Presence continuous presence, selected participants
are broadcast in selected panes at the
specified intervals.
Presetting Scheduled Broadcasting After you set scheduled broadcasting,
selected participants are broadcast in the
specified sequence and at the specified
intervals.
Presetting Broadcasting in Turn After you set broadcasting in turn, the chair
participant views the selected participants in
turn at specified intervals.
Presetting Locked Video Sources If you lock the video source for a
participant, no conference controls except
View Participant will affect the video
source of the participant.
Presetting the Participant Sequence The participant sequence is the order in
which participant are placed in the
participant list. You can adjust the
participant sequence so important
participants are at the top of the participant
list.
Setting a Conference Banner A conference banner is displayed at the top

HUAWEI SMC2.0
Preset Function Description

of participants' screens.
Presetting a Conference Caption A conference caption is displayed on the
screens of participants. You can set the
display position and effects (such as
scrolling) on the participant endpoints.
4.6 Various Devices

The SMC allows connections from various devices and provides a web interface for managing
and maintaining those devices.
On the SMC, devices are classified into manageable and unmanageable devices:
Manageable devices: These devices support online configuration, online update, device
alarm viewing, backup, and configuration restoration.
Unmanageable devices: These devices are resources for conference scheduling but do
not support online configuration, online update, device alarm viewing, backup, or
configuration restoration.
Adding manageable devices: After a static IP address and trap address are set on a device, search for
the IP address of the device on the SMC. The device can then be added to the SMC using a
configuration template or by setting device parameters.
Adding unmanageable devices: Add devices to the SMC in unmanageable mode.
Multiple Participant Endpoint Models

The SMC supports SIP and H.323 participants. Table 4-3 lists the models of participant
endpoints that can be added to the SMC.
Table 4-3 Participant endpoint models and versions

Manageabl Model Software Version
e or Not
HUAWEI 9000 HD videoconferencing V100R011C03 or later
endpoint
HUAWEI TE30/40/50/60 videoconferencing Unrestricted
endpoint
HUAWEI TP1102 series telepresence systems HUAWEI
Manageable TH1000V200R001C01B
212
HUAWEI TP3106/3206/3118S/3118 HUAWEI
TH1000V100R001C01B
612
HUAWEI RP series telepresence systems V100R011C03 or later

HUAWEI SMC2.0

e or Not
Polycom HDX 4000/6000/7000/8000/9000 Unrestricted

Tangberg C20/C40/C60/C90 Unrestricted
HUAWEI 9000 HD videoconferencing Unrestricted
endpoint
Unmanageab HUAWEI TP series telepresence systems Unrestricted
le
HUAWEI RP series telepresence systems Unrestricted
Others Unrestricted
The HUAWEI RP series telepresence systems can only be regarded as HD videoconferencing endpoints
when they are added to the SMC as manageable devices.
On the SMC, users can view the call information about manageable participants, control their
call bandwidth and protocol, and end the current calls for the participants.
Figure 4-1 Call list
The SMC web interface displays the local and remote screenshots of manageable participants
in a conference.

HUAWEI SMC2.0
Figure 4-2 Screenshots
Multiple MCU Models

Table 4-4 lists the models of MCUs that can be added to the SMC.
Table 4-4 MCU models and versions

e or Not
HUAWEI VP9660/VP9650/VP9630 Unrestricted

Manageable
ViewPoint 8660/8650/8650C V100R008 or later
Unmanageab HUAWEI VP9620/9610 Unrestricted

le ViewPoint 8660/8650/8650C Unrestricted
All MCUs can be added to the SMC as unmanageable MCUs.
4.7 Conferencing with Recording Support

The SMC manages recording servers and allocates recording resources for single-point and
multipoint conferences.
Background
After a recording server is registered with a Switch Center (SC), an endpoint can dial the
unified recording number to access the recording server to perform single-point recording. If

HUAWEI SMC2.0
the recording server is called into a multipoint conference, multipoint recording is available in
the conference.
Various Recording Conferences

The SMC manages recording servers based on organizations and supports the following two
types of recording conferences:
Live broadcast conference: Users can view a live broadcast conference on the recording
server in real time. After a conference is scheduled, the SMC sends the live broadcast
address using emails.
Recorded conference: Users can view a recorded conference only after the conference
ends. After the conference, the SMC sends the recorded file address using emails.
4.8 Device Template Predefinition

A device template is a collection of device settings that are stored in the SMC. It can then be
used to quickly add devices to the SMC.
The SMC supports the following types of device templates:
Participant
Parameters that can be predefined in this type of template: H.323, SIP, DNS, SNMP, time,
call, and others.
MCU
Parameters that can be predefined in this type of template: H.323, SIP, DNS, and SNMP.
4.9 Parameter Locking

The SMC allows parameters of manageable devices to be locked.
On the SMC web interface, users can modify the settings of manageable devices and lock
certain parameters. The locked parameters are not editable. When settings are modified on a
device, the SMC restores the locked parameter settings on the device.
Figure 4-3 Parameter locking

HUAWEI SMC2.0
4.10 Real-Time Display of Device Status

On the SMC, a user can check idle/busy status of participants, packet loss rates, and status of
converged gateways.
Viewing Participants' Idle/Busy Status

When scheduling a conference, a user can view participants' idle/busy status and select
appropriate participants to join the conference accordingly.
Figure 4-4 Idle/Busy status of participants
Viewing Packet Loss Rates of Participants

The SMC supports the network statistics tool (Nlog V2) to view participants' real-time packet
loss data or data history, as shown in Figure 4-5.

HUAWEI SMC2.0
Figure 4-5 Nlog V2
Viewing the Status of Converged Gateways

On the SMC, a user can view the status, used and available monitoring channels, alarms, logs,
and start ID and total IDs of monitored participants for each converged gateway.
Figure 4-6 Converged gateway

HUAWEI SMC2.0
4.11 Participant Predefinition

On the SMC, users can predefine manageable participants.
Typical Scenario
Engineer A is deploying videoconferencing devices for an enterprise. The SMC is available
for use, but some endpoints in the enterprise have not been powered on. In this case, engineer
A can predefine participants by configuring the participant endpoint settings (consistent with
the endpoints not powered on). Then when the endpoints are powered on and pass the
authentication by the SMC, the endpoints automatically load the settings from the SMC and
are added to the SMC.
4.12 Device Auto-Detect

The SMC is able to auto-detect devices, and the administrator can add the detected devices to
the SMC.
Prerequisites
The trap address on the device is the SMC IP address.
Typical Scenario
The administrator wants to add a device to the SMC, but forgets the device IP address. In this
case, the administrator can use the SMC's auto-detect function to obtain the list of devices that
are connected but have not been added to the SMC. The administrator can then check and
modify the device information in the list and add the desired device to the SMC.
Types of Devices That Can Be Auto-Detected

The SMC can auto-detect the following devices:
Automatically detecting participants: A participant, whose trap address is set the SMC's
IP address, automatically sends a trap message to the SMC using Simple Network
Management Protocol (SNMP). The SMC administrator can then add this participant to
the SMC.
Automatically detecting MCUs: An MCU, whose trap address is set the SMC's IP
address, automatically sends a trap message to the SMC using SNMP. The SMC
administrator can then add this MCU to the SMC.
4.13 Detailed Reports and Statistics

The SMC provides conference reports, device reports, alarm reports, return on investment
(ROI) reports, and call detail record (CDR) statistics.
Basic Reports
On the SMC, users can set different conditions to display conferencing reports. For example,
conferencing information can be displayed by scheduling source, billing code, or organization.

HUAWEI SMC2.0
In addition, the SMC supports reports of other types, such as device usage, alarm, and return
on investment reports.
The following lists basic SMC reports:
Conferencing reports
Conference statistics report
Statistics report based on scheduling sources
Statistics report based on billing codes
Statistics report based on organizations
Statistics report based on conference participants
Device reports
Device statistics report
Participant's conferencing report
Participant usage report
MCU usage report
Alarm report
Return on investment report
Figure 4-7 Return on investment
Exported reports can be directly printed or saved as Excel or PDF files.
CDR
When creating a conference template, you can set a billing code. After a conference ends, the
SMC records conference information statistics based on the billing code and generates a call
detail record (CDR) for third-party billing.
The SMC supports the following types of CDRs:
Multipoint CDR

HUAWEI SMC2.0
Includes Conference Name, Participant Name, Endpoint Details, Device type,

Calling Participant Type, Call Rate, Call Start Time, Call End Time, Billing Code,
Conference ID, and Conference Scheduler. For details, see Figure 4-8.
Point-to-point CDR
Includes Caller Label, Calling Protocol, Called Label, Called Protocol, Call
Bandwidth, Call Start Time, and Call End Time. For details, see Figure 4-9.
Exported CDRs can be directly opened or saved as .cvs files.
Figure 4-8 Multipoint CDR
Figure 4-9 Point-to-point CDR
4.14 Flexible Permission Control

Permission on the SMC includes organization permission and user permission.
Organization Permission
The functions of the SMC are based on organizations. Each organization provides
comprehensive services, including user rights, MCUs, participants, conference templates,
conference scheduling, conference control, as well as statistics and reports.
Users are managed based on organizations:
A user can log in to the system only after the user has been added to an organization.
When a user is added to multiple organizations, the user rights may vary with the
organizations.
When the rights of a lower-level organization node are not specified, the node inherits
the rights of its upper-level organization.
Endpoints are managed based on organizations. An organization can have multiple
endpoints, and an endpoint can belong to multiple organizations.
Conferences are managed based on organizations.

HUAWEI SMC2.0
User Permission
The SMC provides three default user types: system administrator, conference administrator,
and conference operator. These default user types cannot be modified or deleted. Uses can
define user types of their own.
Users can control participants, MCUs, conference templates, and conferences at the current
organizational level and below.
System administrator:
Has all administrator rights, including management of devices (participants, MCUs, SCs,
recording servers, and converged gateways), conferences, and system settings.
Conference administrator:
Has administrator rights for the own organization, including management of devices
(participants and MCUs) and conferences.
Conference operator:
Has participant query and conference template operation rights for its own organization.
Customized user type:
Has all administrator rights, including management of devices (participants, MCUs, SCs,
recording servers, and converged gateways), users, organizations, conferences,
third-party interfaces, and system settings.
4.15 Intuitive Topology Management

A topology intuitively shows the location of devices on a network. Users can add and edit
multi-level topologies on the SMC.
For a topology, users can add, delete, modify, enlarge, and shrink a map, customize the
background image, set device locations, and view alarms and call status of devices. Figure
4-10 shows a topology.

HUAWEI SMC2.0
Figure 4-10 Topology
Alarm status: If a device icon is red, an alarm is generated on the device.

Device status: Different icons are displayed to signify the device status (online,
disconnected, calling, or offline).
Device information: To view details about a device, click its name on the topology.
4.16 Comprehensive SC Management Mechanism

From the SMC web interface, Switch Centers (SCs) can be configured, monitored, and
maintained intuitively.
SCs come in two forms:
Embedded SC: This type of SC is integrated into the SMC and provides network control
only.
Standalone SC: This type of SC independently runs in Linux and provides media
switching and network control.
Users can find the following information about SCs on the SMC: logs, alarms, zones, member
rules, number conversion rules, search rules, network address books, bandwidth management,
and route control. Users can also modify SC settings on the SMC.
4.16.1 Zone Management

A zone is a geographically or virtually defined unit. Switch Center (SC) services are
implemented by zone.
Background
Zones are divided into local zones and neighboring zones.

HUAWEI SMC2.0
Local zone: a zone that is created to restrict communication between nodes (including
endpoints, MCUs, and gateways) registered with the local SC.
Neighboring zone: a zone that is created to restrict communication between nodes
(including endpoints, MCUs, and gateways) registered with a remote SC.
Zone Division
After zone division is implemented, the following videoconferencing services can be
managed by zone: node registration, node calling, bandwidth allocation, and call bandwidth
control. Figure 4-11 shows a zone division example.
Figure 4-11 Zone division
Table 4-5 describes the zone division example.
Table 4-5 Zone division description
Zone Prefix

HUAWEI SMC2.0
Zone Prefix
Zone A 0755
Zone B 0512
Zone C 025
A zone prefix is similar to a zone ID. The SMC finds the corresponding zone for registration and calling
services based on zone prefixes.
Zone Member Rules

A member rule is used to define criteria for matching a zone. Available matching modes are:
Prefix
Suffix
Address
Regular expression
4.16.2 Registration Control

A management domain defines the scope of nodes that a Switch Center (SC) can manage.
When multiple SCs cooperate with each other, management domains help to specify their own
management responsibilities.
When the SMC manages multiple SCs, the administrator may not be able to determine the SC
with which each device must register. If the administrator adds local management domains for
SCs, the SMC will match a device with a management domain based on the device's alias and
determine the SC with which each device must register. Figure 4-12 shows the working
principle of local management domains.

HUAWEI SMC2.0
Figure 4-12 Working principle of local management domains
If no local management domain is defined for an SC, this SC allows registrations from
all devices.
After a local management domain is defined for an SC, this SC allows registrations from
only devices covered by the domain. Multiple local management domains can be defined
for one SC.
4.16.3 Call Control

Switch Centers (SCs) controls calls based on number conversion and search rules.
Background
An SC performs the following steps to control calls:
1. With the number conversion and search rules, the SC finds the zone where the called
party is located.
2. The SC determines the restricted applications based on the location information of the
calling and and called parties.
Number Conversion
With a number conversion rule, the SMC converts numbers that match the specified aliases
based on that rule, facilitating number searching.
Search Rule
A search rule helps an SC identify the zone to which a called party belongs.

HUAWEI SMC2.0
Product Description 5 Reliability
5 Reliability
The SMC adopts multiple backup mechanisms so services of a network carrier are not
interrupted by the failure of any single device.
The SMC adopts hierarchical backup mechanisms to achieve high reliability.
Cluster
The SMC supports cluster deployment. When the active server is faulty, all services are
automatically switched to the standby server without interrupting the ongoing
conferences.
SC backup
The SMC supports SC backup. When the active SC is faulty, all services are
automatically switched to the standby SC to ensure reliable communications.
Figure 5-1 Cluster and SC backup
MCU backup

HUAWEI SMC2.0
Product Description 5 Reliability
If an MCU fails, the SMC automatically switches services to an available MCU in the
same or standby service area. This helps ensure that conferences run smoothly.
Device configuration backup
On the SMC, users can back up the current configuration of a manageable device to the
server and restore the device to the backup configuration when required.

HUAWEI SMC2.0
Product Description 6 Unparalleled Security
6 Unparalleled Security
The SMC takes security measures at the application, system, network, and management layers,
better securing user services.
Application Layer
At the application layer, the security solution protects SMC applications using the following
measures:
Uses the challengeresponse mechanism, guarding against replay attacks and password
disclosure.
Locks out a user who entered incorrect passwords for three times. Only an administrator
with higher-level permission can unlock the user account.
Enforces password complexity.
Uses SHA-256, a Secure Hash Algorithm (SHA), to encrypt passwords before saving
them in the database.
Provides HTTPS for enhanced data transmission security. The SMC uses HTTPS for
functions with high security requirements. For example, HTTPS is used during password
change to prevent the current and new passwords from being transmitted in plaintext.
Prompts users to change their passwords after the administrator resets the passwords.
Uses Advanced Encryption Standard (AES)-256 to save sensitive data in the database.
Stores the AES-256 key after local encryption. (The AES-256 key can be decrypted on
the local server only and cannot be obtained by other devices)
Uses independent accounts instead of accounts with high-level permission (such as the
system administrator sa account) to access the database. The database user password is
stored on the SMC server using local encryption.
Provides comprehensive logging to record and track user operations.
System Layer
The security solution at the system layer protects the operating system, database, and services
required for application running.
Provides the security hardening policy file for the operating system, closes unused
Windows services, enables the firewall, and enables the minimum ports.
Uses the OfficeScan antivirus software to protect Windows from malware, viruses,
spyware, web-based attacks, and blended threats.

HUAWEI SMC2.0
Product Description 6 Unparalleled Security
Network Layer
Implements security on routers and switches, helping ensure transmission security for the
SMC database.
Uses firewalls for security check, preventing the SMC from being attacked by malware.
Management Layer
The security solution at the management layer implements logging and patch installation to
ensure that the SMC runs properly.

HUAWEI SMC2.0
Product Description 7 Openness
7 Openness
The SMC provides a SOAP-based third-party interface for developers to query and control the
conferences on the SMC.
The third-party interface of the SMC supports SOAP 1.1, SOAP 1.2, HTTP access, and
HTTPS access. The interface uses the session management mode that is compatible with
ASP.NET.
To use this interface, third-party developers need to purchase a license of the SMC, enable the
third-party interface function, and add their user accounts.

HUAWEI SMC2.0
Product Description 8 Operation and Maintenance
8 Operation and Maintenance
This topic describes the operation and maintenance of SMC
8.1 Web Interface

The SMC supports conference scheduling and control from its web interface, and concurrent
logins by 100 users.
After logging in to the web interface, a user can view the system running information, such as
alarms and the CPU and memory usage rates of the SMC server. On the home page, a user
can access the participant list and MCU list, process alarms, and solve system issues.
Figure 8-1 Home page
Table 8-1 lists the functions on the SMC web interface.

HUAWEI SMC2.0
Table 8-1 Functions on the web interface
Function Description
Conference management Users can manage conferences and conference templates.
They can:
Create a conference.
Add, edit, and delete a conference template.
Initiate a conference using a conference template.
Edit or cancel a scheduled conference.
Control an ongoing conference.
View the conference history and save a conference as a
conference template.
Device management Users can manage devices, such as GKs, participants, MCUs,
and recording servers. They can:
Add, edit, and delete a device.
Modify connection parameters.
Manage the organizations that a device belongs to.
Change the management mode of a device.
Add, edit, and delete a device configuration template.
Automatically detect devices and add them to the SMC.
Predefine participants.
Manage device software versions and remotely upgrade
devices.
Back up and restore the configuration of a manageable
device.
Query and unregister endpoints on the GK.
Add voice gateways to or remove gateways from the GK.
Report management Users can view the reports on the SMC and export a report in
a specific format.
System management Users can query or configure the SMC system settings, logs,
and alarms. They can:
Set system parameters.
Add, edit, and delete an organization.
Add, edit, and delete a user type.
Add, edit, delete, and manage the users in an organization.
View logs and alarms.
License management Users can view, import, or invalidate licenses.

HUAWEI SMC2.0
8.2 Logs and Alarms

This topic describes logs and alarms on the SMC web interface.
Logs
Users can view logs on the SMC web interface. The SMC logs the following information:
System alarms
Web user logins and logouts
Conference operations
Conference scheduling operations
Videoconference endpoints in conferences
Device trap alarms
Operations of adding, editing, and deleting devices
Figure 8-2 Logs
Alarms
On the SMC web interface, users can view alarms and customize severities and notification
modes for alarms in each scenario.
Viewing alarms
While viewing alarms, users can acknowledge or clear ongoing alarms.
Setting alarms
The SMC has typical alarm scenarios. You can set the severity, notification methods, and
alarm sound for alarms in these scenarios.

HUAWEI SMC2.0
Figure 8-3 Setting alarms
8.3 Device Upgrades

From the SMC, users can upgrade manageable Huawei devices.
The following devices can be upgraded from the SMC:
VP9600 series MCUs
ViewPoint 8600 series MCUs
ViewPoint 9000 series videoconferencing endpoints
TEX0 series videoconferencing endpoints
TP3100 series telepresence systems
TP1100 series telepresence systems
Switch Centers (SCs)
Before upgrading a device, a user needs to upload the version file to the SMC. The SMC can
then remotely upgrade the device. Batch upgrades are also supported.

HUAWEI SMC2.0
Product Description 9 Technical Specification
9 Technical Specification
This topic describes environmental specifications, performance and standards compliance of

SMC.
9.1 Environmental specifications

This topic describes environmental specifications of SMC.
Table 9-1 describes its environmental specifications.
Table 9-1 Environmental specifications
Item Specifications
Dimensions (H W 87.3 mm (2U) x 447 mm x 760 mm (3.44 in. x 17.60 in. x 29.92
D) in.)
Typical power 360 W
consumption
Weight in full 28.3 kg (62.4 lb)
configuration
Rated input voltage 100 V AC to 240 V AC, 50 or 60 Hz
-48 V DC to -60 V DC
Temperature Operating temperature: 10C to 35C (50F to 95F)
Storage temperature: -40C to +65C (-40F to +149F)
The temperature change rate is smaller than 20C (36F)/h.
Altitude The maximum altitude is 3000 m (9842.40 ft). The operating
temperature decreases by 1C/300 m (1.8F/984.24 ft) when the
altitude is higher than 900 m (2952.72 ft).
Humidity Operating humidity: 8% to 85% RH (non-condensing)
Storage humidity: 5% to 95% RH (non-condensing)
The humidity change rate is smaller than 20% RH/h.

HUAWEI SMC2.0
9.2 Performance and Capacity

This topic describes performance and capacity of SMC.
Table 9-2 lists the SMC performance and capacity specifications.
Table 9-2 Performance and capacity
Item Specifications
Maximum number of supported users 500
Maximum number of user logins 100
Maximum number of supported SCs 64
Maximum number of supported MCUs 128
Maximum number of manageable recording 128
servers
Maximum number of supported participants 10000
Maximum number of participants per 512
conference
Maximum number of supported conference 1000
templates
Embedded Switch Center (SC) Maximum number of nodes: 1000
Maximum number of calls: 1000 (500
routed calls + 500 direct calls)
Maximum media traversal bandwidth:
not supported
Standalone SC Maximum number of nodes: 6000
Maximum number of calls: 4000 (1000
routed calls + 3000 direct calls)
Maximum media traversal bandwidth:
300 Mbit/s
The SMC license has the following controlled:

HUAWEI SMC2.0
Maximum number of users that can be managed from the SMC

Maximum number of devices (including GKs, participants, MCUs, and recording servers) that can
be managed from the SMC
Maximum number of nodes that can be registered with an embedded SC
Maximum number of nodes that can be registered with a standalone SC.
Media stream relay traffic
9.3 Standards Compliance

This topic describes the standards compliance of SMC.
Table 9-3 lists the standards that the SMC complies with.
Table 9-3 Standards compliance
Item Standard
Control signaling ITU-T H.235
ITU-T H.245
ITU-T H.450.1
ITU-T Q.931
ITU-T X.224
YD/T 936-1997
E.164
RFC RFC793
RFC791
RFC2273
RFC2578
RFC2579
RFC2580
RFC1321
HTTP RFC1945
RFC2616
RFC2818
SOAP W3 SOAP 1.2
W3 SOAP 1.1
W3 WSDL 1.1
SNMP RFC 1065-1067, RFC1155-1157, RFC1214
RFC1441-1452, RFC1901-1910
RFC3411-3418
SSH RFC4250-4256, RFC4335, RFC4344, RFC4345
SHA FIPS

HUAWEI SMC2.0
Product Description 10 Acronyms and Abbreviations
10 Acronyms and Abbreviations
Acronym or Full Name

Abbreviation
AD Active Directory
CDR Call Detail Record
CPU Central Processing Unit
DMZ Demilitarized Zone
SC Switch Center
GK Gatekeeper
HTTP Hypertext Transfer Protocol
HTTPS Hypertext Transfer Protocol Secure
ISDN Integrated Services Digital Network
IVR Interactive Voice Response
LDAP Lightweight Directory Access Protocol
MCU Multipoint Control Unit
OA Office Automation
SIP Session Initiation Protocol
SMC Service Management Center
SOAP Simple Object Access Protocol
XML Extensible Markup Language


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Huawei Proprietary and Confidential

About This Document

Indicates a potentially hazardous situation which, if

Indicates a potentially hazardous situation which, if

Issue 01 (2014-06-06) Huawei Proprietary and Confidential ii

Issue 01 (2014-06-06) Huawei Proprietary and Confidential iii

About This Document .................................................................................................................... ii

2 Application Scenarios .................................................................................................................. 5

3 Structure and Appearance ......................................................................................................... 11

4 Features and Benefits ................................................................................................................. 15

Issue 01 (2014-06-06) Huawei Proprietary and Confidential iv

9 Technical Specification .............................................................................................................. 42

10 Acronyms and Abbreviations ................................................................................................. 45

Issue 01 (2014-06-06) Huawei Proprietary and Confidential v

1 Product Positioning and Highlights

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 1

Figure 1-1 SMC in an overall network solution

Based on its superior architecture, the SMC provides:

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 2

Add predefined participants, auto-detected participants, and auto-detected multipoint

Efficient Conference Scheduling

Embedded SC and Standalone SC

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 3

Preserved Third-Party Interfaces

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 4

This topic describes use of the SMC in different application scenarios.

2.1 Deployment in a Large Enterprise and Its Branches

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 5

Figure 2-1 Deployment in a large enterprise and its branches

In the network for a large enterprise and its branches:

SMC Networking with VP9000 Series MCUs

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 6

Figure 2-2 SMC networking with VP9000 series MCUs

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 7

2.2 Firewall Traversal Solution

Network with H.460 and SIP Servers

Figure 2-3 A standalone SC deployed on DMZ

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 8

simultaneously access different networks. By processing and forwarding data between

Figure 2-4 SC video firewall

In the SC video firewall network:

2.3 Video Surveillance Convergence Solution

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 9

Figure 2-5 Cross-network-segment mode

Figure 2-6 Intra-network-segment mode

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 10

3 Structure and Appearance

3.1 System Architecture

Figure 3-1 SMC system architecture

The functions of system components are as follows:

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 11

3.2 Server Appearance

Figure 3-2 Server appearance

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 12

Figure 3-3 Front Panel

1 UID button/indicator 2 HEALTHY indicator

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 13

Figure 3-4 Rear Panel

1 Data transmission status indicator 2 Connection status indicator

Issue 01 (2014-06-06) Huawei Proprietary and Confidential 14