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Hello,
In the case of a default on a SPA VNXe 3510 can be reset by removing heat from the slot and handing it in place without risk to the VNX?
Best regards
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Be sure to follow it carefully to avoid any issues. If you have support, you should consider creating an SR and have them deal with it for you.
https://community.emc.com/thread/201576?start=0&tstart=0 1/3
7/17/2017 EMC Community Network - DECN: vnxe ssd faulted on a sp VNXe3150
https://support.emc.com/docu31515_VNXe3100-VNXe3150-Replacing-a-Solid-State-Disk-(SSD).pdf?language=en_US
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Hello Chris,
According to the above document, you can replace the SSD. You can also contact EMC 800 and open a service request to get the replacing support.
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hello,
Thank you for your reply but this is not what I asked; My question was: Can we reset the SPA by simply removing and putting in place.
Best regards
Christophe SEYLLER
De : Leo Li
Envoy : vendredi 31 octobre 2014 16:53
: Christophe SEYLLER
Objet : Re: - vnxe ssd faulted on a sp VNXe3150
ECN <https://community.emc.com/?et=watches.email.thread>
reply from Leo Li< https://community.emc.com/people/LeoLi?et=watches.email.thread> in VNXe Support Forum - View the full
discussion<https://community.emc.com/message/846759?et=watches.email.thread#846759>
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Hello,
Thank you for your reply but this is not what I asked; My question was: Can we reset the SPA by simply removing and putting in place.
Best regards
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You should first try and reboot the sp. However if it's faulted this may not succeed. Have you tried ?
https://emc--c.na5.visual.force.com/apex/KB_HowTo?id=kA0700000004JLb
If you are unable to reboot it, you may try to reseat it. Just make sure SPB is healthy/normal and all your storage servers are on it.
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https://community.emc.com/thread/201576?start=0&tstart=0 2/3
7/17/2017 EMC Community Network - DECN: vnxe ssd faulted on a sp VNXe3150
"Can we reset the SPA by simply removing and putting in place."
No. If you want to reset the SPA, you need to reimage the SPA.
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https://community.emc.com/thread/201576?start=0&tstart=0 3/3