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GuiXT Mobile:

SAPGUI for Pocket PC and CE


White Paper > Usability
TABLE OF CONTENTS

Executive Summary ................................................................................................................................................................................................................. 1

Introduction ...................................................................................................................................................................................................................................... 2

Mobility Options ........................................................................................................................................................................................................................... 3

GuiXT Mobile Overview ......................................................................................................................................................................................................... 4

GuiXT Mobile Advantage ..................................................................................................................................................................................................... 5

GuiXT Mobile Interface .......................................................................................................................................................................................................... 6

GuiXT Mobile Applications ................................................................................................................................................................................................. 8

Total Cost of Ownership ........................................................................................................................................................................................................ 9

Return on Investment ............................................................................................................................................................................................................. 10

Conclusion ........................................................................................................................................................................................................................................ 11
EXECUTIVE SUMMARY

As hand-helds gain in popularity, these devices enable their users unprecedented mobility and flexibility
when it comes to accessing their critical systems from anywhere at anytime. So, its logical that connecting
to SAP R/3 should be an essential task for these devices and the integration between the two should be
seamless and easy to use. Unfortunately, that is not the case. Using the technology currently available on
the market, users can only connect their hand-held devices to the R/3 using a browser. In addition, the
infrastructure client, including the Web Server, needs to be installed on each hand-held. Finally, since the
R/3 screens need to be converted to HTML pages before they can be displayed on the hand-held, this
elaborate, time-consuming procedure can frustrate any user trying to complete a business process.

GuiXT Mobile lifts all these limitations, and provides an agile solution that delivers superior business value.
In this paper, we will discuss how you can use GuiXT Mobile to access R/3 screens directly from your
hand-held device without the need for a browser-based client. Direct access to R/3 screens and process
simplification and customization are unique differentiators of the GuiXT Mobile solution.

01
INTRODUCTION

Mobility allows users to access SAP R/3 quickly and easily from anywhere, anytime. It makes business
sense, no matter what your industry. A well-implemented mobile solution increases employee productivity,
speeds response time, and boosts customer satisfaction. Mobility allows users to enter and retrieve
information while theyre on the move, reducing paperwork and minimizing process cycle times on one
hand, and freeing up valuable time for more productive and profitable activities on the other.

Mobile users can enter sales order while theyre at the airport, talking to a customer on the phone. They can
check inventory, track shipments, and provide real-time feedback to the client. Warehouse employees can
confirm transfer orders or update physical inventory right from their hand-held device, eliminating the need
for numerous trips to the warehouse office. In brief, providing mobility opens up new opportunities, allowing
employees to truly do business anywhere, making their job faster, easier, and more efficient.

02
MOBILITY OPTIONS

Now that youve decided to provide mobile access to your staff, what can you do to make SAP accessible
from hand-held devices? Listed below are some of the options you have available.

SAP Mobile Infrastructure


Massive development required, few pre-built scenarios
Heavy demand on hardware, needs latest versions of Pocket PC and lots of RAM for Full Application
Server
Explorer Versionitis

Third Party
Development required
Non standard server
Connects to R/3 via BAPI, IDOCS, not Live on R/3
Not economical

SAPConsole
Requires expensive ABAP development (unless you use GuiXT!)
Long chain, telnet to Telnet Server to R/3
Prone to cascade disconnection in low signal areas
Inflexible

GuiXT Mobile
No ABAP development
No middleware required
No limitation on which SAP transactions you can port to the mobile device
One time customization: use the simplified screens from either your hand-held or your desktop
Allows SAPGUI to be displayed directly on CE and Pocket PC, without the need for a browser-based
client

03
GUIXT MOBILE OVERVIEW

For a successful mobile implementation, the user-interface must be simple. Only essential fields must be
displayed, the number of keystrokes must be minimal, and communication bandwidth utilized must be
negligible. The mobile application must allow for handling devices in low signal and out-of-range areas. In
addition, it should be easy and economical to modify the screens with changing business requirements.
GuiXT Mobile has been designed keeping all these factors in mind.

GuiXT Mobile enables you to easily extend existing SAP transactions into a mobile environment. Using
GuiXT technology, bundled with SAP, GuiXT Designer and Input Assistant you can simplify and customize
any SAP transaction so that it can be easily viewed via a small PDA. The upside is, you can use the simplified
transactions from your Pocket PC or CE device when youre on the move, or from your desktop when youre
in office.

With GuiXT, companies have reduced the amount of time it takes to enter a work order from 15 minutes
down to 30 seconds, for example. With GuiXT Mobile, you can extend these time savings to your mobile
employees. A typical sales order entry takes less than a minute. A material can be looked up in a few
seconds. GuiXT makes this possible by simplifying the screens so only the required fields are displayed to
the users and transactions can be entered faster. In addition, since mobile devices have negligible boot up
time, they are available instantly for use, saving more valuable time.

GuiXT Mobile provides automatic connection with R/3. Even when the hand-held device moves out of the
Wi-Fi range, GuiXT Server maintains the connection with the R/3 application server. As soon as the device
moves in to range again, it will pick up from where it left off. Moreover, GuiXT Mobile makes efficient use of
communication bandwidth by pushing most of the processing to the server side.

With GuiXT Mobile, the interface is highly simplified and optimized: only the required fields are displayed,
and since GuiXT Mobile supports auto-tab and auto-enter, required keystrokes are minimal. Furthermore,
modifying the screens is simple. If the business requirements change, you do not need to start from scratch.

In summary, some of the benefits realized with GuiXT Mobile are:


Established standard R/3 protocol
No telnet server, no SAPConsole, no Web server
No third party servers or Application servers on your CE
Uses the exact same Dynpros, which means you have access all of R/3 (with GuiXT)
No more Explorer versionitis
Advanced no signal support
Autotab and autoenter
Prefixing scan any label in *any* order
Rapid setup for hardware replacement
Out-of-range handling

04
GUIXT MOBILE ADVANTAGE

GuiXT Mobile offers organizations the opportunity to provide employees with direct access to SAP R/3
applications even when they are on the move.

From users perspective, GuiXT Mobile offers the following benefits:

Fast boot-up time - As soon as you turn on your hand-held device, you are ready to scan the items.
Negligible replacement overhead - Replaced your scanner recently? Getting started with GuiXT Mobile
on your new scanner is trivial. The setup for GuiXT Mobile is negligible and you are ready to start
scanning again, with little or no down-time.
Smart attributes - GuiXT Mobile empowers the users by having custom fields for scanners. For example,
when a field is tagged with auto-enter and as soon as that field is scanned, the process moves to the
next action in the sequence.
Out-of-range handling - GuiXT Mobile provides automatic connection with R/3. Even when the
hand-held device moves out of the Wi-Fi range, GuiXT Server maintains the connection with the R/3
database. As soon as the device moves in to range again, it will pick up from where it left off. This means
that a warehouse worker can accidentally place the scanner in a location that does not have signal
coverage, and as soon as the device is brought back in range, the connection with R/3 is reestablished
immediately.

From managements perspective, GuiXT Mobile offers the following benefits:

Any transaction - Your business is not limited by which connectors are available on the market. Using
GuiXT Mobile, you can customize and access any SAP transaction from your Pocket PC or CE device.
No programming - No coding is needed to customize the SAPGUI screens for CE or Pocket PC. You
can reserve your ABAP resources for more useful tasks than having them create screens for your mobile
devices.
Short implementation time-frame - Using the proven GuiXT technology, and starting with a known set of
business requirements, our consultants can have a prototype ready for you in two days. Of course, you
can do it on your own after three-day GuiXT training!
Any SAP release - GuiXT Mobile is a non-intrusive solution. No application changes or upgrades are
required to your existing SAP implementation to use GuiXT Mobile. GuiXT Mobile works with any SAP
release 3.x or higher.
Realistic licensing - GuiXT Mobile is priced realistically. Your mobile projects will benefit from superior
return on investment (ROI) and a low total cost of ownership (TCO).

05
GUIXT MOBILE INTERFACE

GuiXT Mobile is designed to operate natively on Pocket PC and Windows CE devices. Unlike other
technologies currently on the market, the GuiXT Mobile offering allows SAP dynpros (R/3 screens) to be
displayed directly on mobile devices enabling your users to have a similar business process experience as
they would have if they were accessing R/3 from their desktop. And GuiXT Mobile can also accommodate
the significantly smaller screens by easily simplifying the R/3 views. These simplified views reduce the
training requirements and eliminate usability issues completely. Best of all, no ABAP programming is needed.

The screen-shots below show SAP screens on hand-held devices.

Figure 1: Logon Screens

06 Figure 2: SAP Access Portal


Figure 3: MB1A Data Screens

Figure 4: MM01 & VA01 Data Entry Screens

07
GUIXT MOBILE APPLICATIONS

With GuiXT Mobile there is no limitation on which SAP transaction or application you can customize for your
hand-held device. Outlined below are some applications and activities that lend themselves to extensive
mobile usage.

Sales Management

Create sales order and quotation


View order details and pricing information
Track information on customers and prospects
Create, update, and display account details
Manage activities and tasks
Maintain and update sales pipeline
Enter new leads

Service Management

Streamline planning for service personnel


Organize daily tasks and activities
Report problem type, parts used, and time worked, instantly
Provide instant feedback to call center
Create new or follow-up activities

Supply Chain Management

Perform cycle count as well as physical count operations


Receive in-bound items from vendors
Put away received materials into inventory
Pick up requested items from the inventory
Confirm put away or picked quantity and location on the hand-held
Perform delivery and distribution operations of in-bound items
Confirm transfer orders or update physical inventory

08
TOTAL COST OF OWNERSHIP

TCO calculation can help you assess the investment you will need to make to provide SAP access to your
field staff. You will need to consider the following areas when doing a TCO analysis:

Capital Investment: With GuiXT Mobile, the required capital investment is minimal. You do not need
to invest in expensive hardware, middleware, or application servers. Your investment is limited to the
investment in mobile devices.

Implementation Costs: All solutions available on the market today, besides GuiXT, require coding to
meet specific business requirements, or provide connectors that work only for a handful of transactions.
Both options either limit your capability to access full-fledged SAP R/3, or require expensive and time-
consuming specialist programming skills. GuiXT eliminates all these limitations. With GuiXT Mobile, you
dont need to write a single line of ABAP code, and you can customize any SAP R/3 transaction to be
displayed on the mobile device.

Changing Business Requirements: Mobile business applications must be easy to modify to


accommodate changing business requirements. Bringing in programmers to make even the slightest
adjustment can be very expensive. With GuiXT Mobile, you can make changes to the interface easily and
seamlessly. Adding or changing fields, for example, can be done in a matter of hours, if not minutes.

09
RETURN ON INVESTMENT

GuiXT delivers a host of productivity benefits to businesses running the mobile solution. ROI analysis helps
evaluate how quickly a solution will return value to the organization. Some benefits are easily quantifiable,
while others are more difficult to assess. Listed below are some business benefits that you can anticipate
from the use of GuiXT Mobile, and which you might consider in your ROI calculation.

Increased Employee Productivity: Employee productivity is a significant factor in GuiXT Mobile ROI
calculation. Assuming a $30 hourly rate of an employee working 2,000 hours per year, a 500 employee
organization can realize $600,000 in savings from a mere 2% increase in employee productivity. With
GuiXT usage, productivity gain of 10-15% is extremely common. How much will your organization save
due to productivity savings alone? You do the math!

Lowered Training Costs: GuiXT can help reduce the training requirements. Using GuiXT, Rexam
Beverage Can Americas training requirements for the SAP PM system were cut from an estimated 40
hours to 4 hours or less per machine operator. GuiXT helps organizations achieve this goal by simplifying
the user interface to the level that only the required fields are displayed in an easy-to-understand and
intuitive manner. We more than recovered the cost of the GuiXT license in the training savings alone,
observes Steve Foster, SAP PM Manager, Rexam Beverage Can Americas.

Improved Effectiveness: Mobile access significantly improves effectiveness of field personnel. Field
staff can enter sales order, perform inventory checks, price checks, and track shipment from anywhere,
anytime. Warehouse employees can avoid numerous trips to the warehouse office for paperwork, saving
valuable time.

Improved Accuracy: Due to the clarity offered by a simplified interface, there is less confusion about
what data needs to be entered in each field. As a result, data-entry accuracy increases dramatically. You
no longer have to spend time and resources cleaning up garbage data entered by employees.

Improved Customer Relationships: Imagine entering a meeting room at the client site and being asked
to provide status on a problem that was reported two weeks ago but, unfortunately, the file you have in
front of you does not contain this particular information. Before GuiXT Mobile, you would have to call
someone at the office and get the status or follow up after the meeting with the requested information.
However, with the mobile solution, this information is at your fingertips, and you are able to provide the
answer to the client in real-time.

10
CONCLUSION

GuiXT Mobile technology lets your field staff access to SAP R/3 while theyre on the move, allowing them
to operate more efficiently and productively. Using GuiXT technology, bundled with SAP, GuiXT Designer
and Input Assistant, you can simplify and customize any SAP transaction so that it can be easily viewed
via a small PDA without the need for a browser-based client. Your organization will utilize the same
proven technologies in your standard R/3 and the native SAP protocol. There are no additional layers of
middleware, nor do you need to do any ABAP programming.

Contact Synactive today at +1-650-341-3310 or visit our website at www.GuiXT.com to learn more about
the GuiXT Mobile solution, and how you can get started.

11
950 Tower Lane, Suite 750
Foster City, CA 94404

650.341.3310 phone
650.341.3610 fax

www.guixt.com