Step 2:- Press 0 & 8 and switch on the machine. Step 3:- Now the machine comes to service mode. Step 4:- Now press 2002 and then start button Step 5:- See the current error value and change to 0. Step 6:- Press ok . Step 7:- Switch off and on to check if problem is solved . Step 8:- if still you get c413 errror,you may have to remove the fuser unit and physically check for heater lamp broken, or thermistor abnormality, and corresponding connectors.