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IRCTCs e-Ticketing Service

Electronic Reservation Slip (Personal User)

1. This Ticket will be v alid with an ID proof in original. Please carry original Identity Proof . If f ound trav eling without original ID proof , Passenger will be treated as without ticket and charged as
per extent Railway Rules.

2. Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card / Passport / PAN Card / Driv ing License / Photo ID card issued by Central
/ State Gov t / Public Sector Undertakings of State / Central Gov ernment ,District Administrations , Muncipal bodies and Panchay at Administrations which are hav ing serial number / Student
Identity Card with photograph issued by recognized School or College f or their students / Nationalized Bank Passbook with photograph /Credit Cards issued by Banks with laminated
photograph/Unique Identif ication Card "Aadhaar".

3. General rules/ Inf ormation f or e-ticket passenger hav e to be studied by the customer f or cancellation & ref und.

PNR No: 6501415667 Train No. & Name: 15617/DONY I POLO EXP Quota: GENERAL (GN)
Transaction ID: 100000837897257 Date & Time Of Booking: 12-May -2017 20:00:40 HRS Class: THIRD AC (3A)
From:GUWAHATI(GHY ) Date Of Journey :15-May -2017 To:GOHPUR(GPZ)
Boarding At:GUWAHATI(GHY ) Date Of Boarding:15-May -2017 Scheduled Departure:15-May -2017 21:20 *
Resv. Upto:GOHPUR(GPZ) Scheduled Arriv al:16-May -2017 02:46 * Adult:1 Child:0
Passenger Mobile No:9854511514 Distance:273 KM
Passenger Address: wrad-no-4~gohpur~sonitpur, SONITPUR, ASSAM - 784168

Ticket Fare ** 490.0 Rupees Four Hundred and Ninety Only
IRCTC Service Charge (Incl. of Service Tax) # 0.0 Rupees Zero Only
Travel Insurance Premium (Incl. of Service Tax) 0.0 Rupees Zero Only
Total Fare (all inclusive) 490.0 Rupees Four Hundred and Ninety Only

** Inclusiv e of Serv ice Tax - 21 Only

# Serv ice Charges per e-ticket irrespectiv e of number of passengers on the ticket.

SNo. Name Age Sex Booking Status Current Status
This ticket is booked on a personal user ID and cannot be sold by an agent. If bought from an agent by any individual, it is at his/her own risk.

Ticket Printing Time: 12-May -2017 20:00:51 HRS

43% ?
Are you aw are that 43% of your fare is borne by the com m on citizens of the country?
Print ERS Without Advertisements [X]^B^15-May-2017^0 1/3


1. For details, rules and terms & conditions of E-Ticketing serv ices, please v isit
2. *New Time Table will be ef f ectiv e f rom 1-Oct-2016. Departure time and Arriv al Time printed on this ERS/VRM is liable to change. Please Check correct departure, arriv al f rom Railway Station Enquiry, Dial 139 or SMS
RAIL to 139.
3. There are amendments in certain prov ision of Ref und Rules. Ref er Amended Ref und Rules w.e.f 12-Nov -2015.(details av ailable on under heading Ref und Rule--> Cancellation of Ticket and Ref und Rules
4. The accommodation booked is not transf erable and is v alid only if the ORIGINAL ID card prescribed is presented during the journey. The ERS/VRM/MRM along with v alid id card of any one the passenger booked on e-
ticket proof in original would be v erif ied by TTE with the name and PNR on the chart. If the Passenger f ail to produced/display ERS/VRM due to any ev entuality (loss, damaged mobile/laptop etc.) but has the prescribed
original proof of identity, a penalty of Rs.50/- per ticket as applicable to such cases will be lev ied. The ticket checking staf f on board/of f board will giv e excess f are ticket f or the same.
5. E-ticket cancellations are permitted through by the user.
6. PNRs hav ing f ully waitlisted status will be dropped and the names of the passengers will not appear on the chart. They are not allowed to board the train. Howev er the namesof PARTIALLY waitlisted/conf irmed and RAC
will appear in the chart.
7. Obtain certif icate f rom the TTE /Conductor in case of (a) PARTIALLY waitlisted e-ticket when LESS NO. OF PASSENGERS trav el, (b)A.C.FAILURE, (c)TRAVEL IN LOWER CLASS. This original certif icate must be sent to
GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi-110055 af ter f iling TDR online within prescribed time f or claiming ref und.
8. In case of Partial conf irmed/RAC/Wait listed ticket, TDR should be f iled online within prescribed time in case NO PASSENGER is trav elling f or processing of ref und as per Railway ref und rules
9. While TDR ref und requests are f iled & registered on IRCTC website, they are processed by Zonal Railway s as per Railway Ref und Rules.(detail av ailable on under heading General
Inf ormation.
10. In premium special train cancellation is not allowed.
11. Conf irmed ticket can be cancelled upto thirty minutes bef ore scheduled departure of the train. Howev er, no ref und shall be granted on cancellation of conf irmed ticket af ter f our hours bef ore the scheduled departure of
12. RAC/partially conf irmed Ticket can be cancelled upto thirty minutes bef ore scheduled departure of the train. Howev er, ref und will be granted as per prov isions of extant Railway Ref und Rule.
13. In case, on a party e-ticket or a f amily e-ticket issued f or trav el of more than one passenger, some passengers hav e conf irmed reserv ation and others are on RAC or waiting list, f ull ref und of f are , less clerkage, shall
be admissible f or conf irmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be f iled f or all the passengers upto thirty minutes bef ore the scheduled departure of the train.
14. For Suv idha Train , only 50% ref und is allowed in case of cancellation of Conf irm/RAC tickets upto 6 hours bef ore the scheduled departure of the train or preparation of chart whichev er is earlier.
15. In case of Train Cancellation, f ull ref und will be granted automatically by the Sy stem. Howev er, if the train is cancelled partially on its run, passengers are required to f ile TDR within 72hrs f rom schedule departure of
the train f rom the passenger's boarding station.
16. Passengers are adv ised not to carry inf lammable/dangerous/explosiv e/articles as part of their luggage and also to desist f rom smoking in the trains.
17. Contact us on: - 24*7 Hrs Customer Support at 011-23340000/011-39340000 , Chennai Customer Care 044 25300000 or Mail To:
18. Variety of meals av ailable in more than 1500 trains. For deliv ery of meal of y our choice on y our seat log on to or call 1323 Toll Free. For any suggestions/complaints related to Catering
serv ices, contact Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)
19. Railway Security Helpline No.182
20. ALL India Passenger Helpline no 138
21. PNR and train arriv al/departure enquiry no. 139
22. To report unsav oury situation during journey, Please dial railway security helpline no. 182
23. All the Terms and conditions specif ied will be applicable in case of opting Trav el Insurance f acility. Please Ref er Trav el Insurances Terms & Conditions av ailable on Home page of website.^B^15-May-2017^0 2/3
24. Nev er purchase e-ticket f rom unauthorized agents or persons using their personal IDs f or commercial purposes.Such tickets are liable to be cancelled and f orf eited without any ref und of money, under section (143) of
the Indian Railway Act 1989. List of authorized agents are av ailable on E-Ticket Agent Locator^B^15-May-2017^0 3/3