MSc Business Enterprise Systems

Cohort: MBES/09/PT

Examinations for 2009 / Semester 1

MODULE: ERP SYSTEMS THEORY & DEPLOYMENT

MODULE CODE: ISM5114

Duration: 3 Hours

Instructions to Candidates:

1. Answer All Questions

2. Questions may be answered in any order but your answers must show
the question number clearly.
3. Always start a new question on a fresh page.
4. All questions do not carry equal marks.
5. Total marks 100.

This question paper contains 8 questions and 3 pages.

Page 1 of 3
SITE/0110
 ANSWER ALL QUESTIONS
QUESTION 1: (3 MARKS)

Today, there are a wide variety of tools and techniques that have been designed
to help companies and their people produce their products better and more
efficiently. These include Lean Manufacturing, Six Sigma Quality, Employee
Involvement, Factory Automation, Design for Manufacturability, and many more.
These are excellent tools with enormous potential. But none of them will ever
yield their full potential unless theyre coupled with effective forecasting, planning,
and scheduling processes. Why?

QUESTION 2: (6 MARKS)

In project management, there are three primary variables: the amount of work to
be done; the amount of time available (calendar time, not person-years); and the
amount of resources available to accomplish the work. Think of these as three
knobs, which can be adjusted. Its possible to hold any two of these knobs
constant by varying the third. Give examples of at least three such conditions.

QUESTION 3: (30 MARKS)

The Proven Path consists of a number of discrete steps. Explain the different
steps of the proven path.

QUESTION 4: (8 MARKS)

One major step in getting organized is to establish the ERP project team. We
know this is the group responsible for implementing the system at the operational
level. What does the jobs include?
Page 2 of 3
SITE/0110
QUESTION 5: (14 MARKS)

Today, education for ERP is seen as having a far broader mission. Its
recognized as having not one but two critically important objectives. What are the
objectives and using three examples of each support your answer.

QUESTION 6: (16 MARKS)

What are the main steps involved in implementing S&OP as part of an ERP
implementation?

QUESTION 7: (5 MARKS)

The ERP project schedule is the basic control tool used to manage the project to
a timely and successful conclusion. For a companywide implementation. What
needs to be done?

QUESTION 8: (18 MARKS)

a) Sales & Operations Planning should be implemented on all product

families, not just the slice. There are important reasons for this, what are
they? (5 marks)

b) What are the key ERP functions that gets implemented during the Quick
Slice Approach? (7 marks)

c) At some point, after a number of slices, the need to shift to a company-

wide implementation will become compelling. What are the main reasons?
(6 marks)

***END OF QUESTION PAPER***

Page 3 of 3
SITE/0110