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July 30, 2017

Contact Name
Address
Address2
City, State/Province
Zip/Postal Code

OBJECT: CHARGE ACCOUNT DENIAL

Dear [CONTACT NAME],

We regret to inform you that we are unable to open a charge account for you at present due to
information obtained from the following consumer reporting agency: [AGENCY].

We wish to advise you that you have the right under federal law to obtain full disclosure of the nature and
substance of all information on you that is contained in the files of the consumer credit reporting agency,
with the exception of medical data, upon the presentment of proper identification.

Although we are unable to offer you credit terms, we would be pleased to welcome you as a customer
and hope that we will be able to open a charge account for you some time in the future.

Thank you for submitting your application to us.

Sincerely,

Your name
Your title
(800) 123-4567
youremail@yourcompany.com

Company Name
Street, City, State/Province, Zip/Postal code Tel: (000) 000-0000 / Fax: (000) 000-0000
www.yourwebsite.com