P

e
o

ple Dynamics In Malaysian

Organization
Question 1:

Discuss how Toyota can train its employees to shape team behavior and emphasize
teamwork throughout the organization.

Answer:

As we known, Toyota is quite outstanding among the most intense organizations

internationally and has delighted in a record setting accomplishment in the last few
years. Toyota's reputation for maintaining high product quality is legendary. But their
way to succeed is no more a secret. So what are the differences between Toyota
company and other car makers which causing others cant match with Toyotas track
record? It's all about a great teamwork and problem solving skill of the employees.

Everyone knows Toyota Motor Cooperation has been a shining example of the
employee collaboration and teamwork. But how Toyota train its employees to behave
well in team and underline their teamwork ? Every year, Toyota will leads all staff
together managers from key allies around the world, including Headquarters. They
will carry out some talks for them such as how to create a working environment
where employees can fully trust on company, as well as how to build a framework
that promotes an upward trend in volunteering and ways to develop human resources
and most importantly, how to work on fostering teamwork. The content of this
discussion applies for each affiliate to create a policy in the next year to implement
policies for the realization of Personnel and Labor Toyota Way consistent.

Furthermore,Toyota views employees not just as pairs of hands but as

knowledge workers who accumulate the wisdom of experience on the companys
front lines. Respecting employees is subdivided into two sub-categories: respect and
teamwork, showing the foundation part of the Toyota. Employees will trained to
respect each other when they approved to enter the company. Hence, respecting
employees is a broad commitment that means respecting all people who come into
contact with Toyota. Although seems respect for the individual is the most important
thing, but let its employees realize the consolidated power as a team also one of the
key factor to emphasize teamwork among them. Toyota will make sure their
employees are clearly understand the goal and try to have common vision in order to
achieve the goal together. Besides, the company will give favorable feedback for its
employees respectively according to their behavior and performance throughout the
organization. This action will motivates majority of the hirelings behave in an
excellent manner due to the tempting reward. Research shows that varying degrees of
satisfaction and restrictions to promote the staff in the direction of the organization to
make a lasting, superior performance.

Moreover, Toyota is focusing on the way employees think and act, because these
are deeply rooted in the company's philosophy and principles, the core of which is
respect for employees and continuous improvement. Toyota culture from the
beginning of the establishment of Toyota to continue to develop and become the
company's core competitiveness, the leader is convinced that "the key to success relies
on the investment of employees." Hence, Toyota will emphasize more on the bond
between people working by building friendship when working on the same project.
This will help them feel more comfortable and confident when they work together as
a team. Indirectly, Employees will emphasize their team spirit and feel more
responsible to help each others in order to achieve the task given, when they feel
themselves are being part of the team. On the other hand, Toyota will make sure each
of their employees suited in right but different position according to their personalities
and strengths. Then, hirelings will be able to workout collaboratively by
understanding each other personalities and duties. Teamwork can be trained when
they have mutual understanding and respect for each other.

In a nutshell, Toyota Company has successfully emphasize teamwork and

behavior shaping on its employees by stimulating personal and professional growth as
well as sharing the opportunities of development hence maximize individual and team
performance. Besides that, driving Toyota's perfection depends on five long-term,
integrated goals, which are Safety, Quality, Cost, Delivery, Morale. From the
beginning, the company will reminds every employee that they can successfully
achieve these goals if they able to regard teamwork and shape their behavior
throughout the organization. In order to achieve long-term prosperity, must combine
human value stream and product value stream. If everyone in the organization have a
sense of unity, understanding of annual goal and willing to make contribution to the
each other, the target set will successfully achieved perhaps more than that.
Question 2 :

In your opinion, analyze if Toyota has succeeded because of its team-oriented culture
or it could have succeeded without it.

Answer :

With Toyota's words: Toyota is not only car maker, but also in shaping people.
Toyota has invested heavily and emphasize in employee training, to fully embodies
in the Toyota production system, another pillar of the "Respect the Human Nature."
Talent are one of the most important resources of Toyota's production system.
However, talent needed to cultivate, especially adapt to the corporate culture of talent.
Giving each employee the mission to explore a better way of working, giving them
the appropriate resources and support to achieve their goals, and everyone may
become a professional in a field, so talent is not just about those who have received
high Enterprises to make an outstanding contributions, but all employees should be
able to develop and deal with people's potential. This is what people often said: the
eighth waste that eliminates seven wastes - means without the creativity of the staff.

Maybe some of people feel that success depends on the selection of top talent,
just put the competent people together as a team and provide them all the resources
and rights they required then is enough. But this may cause the people have become
very aggressive, lead to organization's dysfunction, if they do not know how to
respect each other and work collaboratively. In this modern era, the society does not
lack of intelligent or professional people, but really need is having both ability and
high team spirit to work in a team. There is no perfect individual, only have the
perfect team. A success of a company can only be achieved with an excellent
teamwork and cooperation by a great team.
 In order to create a high performing teams, it need to include various members
with different kind of strengths or skills to balance a team. People personally does not
specific required to have the most advanced technique skills and social skills, but the
overall team required a healthy dose of both. Well, diversity in perspective, views,
and knowledge, as well as in race, age, and gender will directly help the teams tend to
be more creative and also able to avoid the phenomenon of groupthink. Toyota
company is willing to become an attractive competitive place for a variety of human
resources to achieve autonomy, hence Toyota respect for diversity, and intense to
create a sense of unity throughout the organization. This is one of the key factor that
drives Toyota to success their long term goals. Due to its team-oriented culture that
they adhere to, they successfully having quite lofty position compare to many other
companies internationally.

Moreover, the company has build up horizontal links between employees and
functional boundaries between groups of professionals and years of enrollment;
establishes vertical relationships between hierarchies through teaching relationships
and guidance. However, Toyota still able create a sense of unity, improve working
relations, skills and work ethic in order to enhance the communication involving all
employees who are working on it. Obviously, Toyotas employees are allowed to
express their opinion and expose the problem, rather than follow the boss's orders
blindly. Watanabe, who told his struggle with the boss said: "Pick a friendly fight."A
great communication between employees or managers may accidentally uncover
some great opinions or ideas that will lead to an improvement of their company.

A Company, refers to the "group of people as partners", that is partnership (a

group of company), means that it is not an individual business. It require more than
one people to work together as a team in order to develop the business of a company.
Therefore, team spirit is the spiritual pillar of the enterprise. Great teamwork can
promote the unity among the members, then maximize their work potential towards
the common goals, as well as promoting the efficient operation of enterprise
organizations. The great leader Mao Zedong said: " Facing to our unity, any powerful
enemy either difficult environment, will surrender to us..

Conclusion, the lack of unity and cooperation in an organization, although it will

not cause any harm in a short time, but is impossible to expect any achievement in the
future. Therefore, Toyota company able to stand in such envious position compare to
other companies is enough to proof that its team-oriented culture is really a great
credit for shaping their current success. In my personal opinion, without its
team-oriented culture, the current success of Toyota company will not exist or
achieved.
 REFERENCE

(n.d.). Retrieved from

http://www.toyota-global.com/sustainability/report/sr/05/pdf/so_02.pdf

Toyota Global Site | Employees. (n.d.). Retrieved April 24, 2017, from
http://www.toyota-global.com/sustainability/society/employees/

Shimizu, H. T. (2014, July 31). The Contradictions That Drive Toyota's Success.
Retrieved April 24, 2017, from
https://hbr.org/2008/06/the-contradictions-that-drive-toyotas-success

(n.d.). Retrieved from

http://www.cnad.com/tuanduijingshen/

(n.d.). Retrieved from

http://www.pig66.com/Sygl/qiyeguanli/2017/0424/16805925.html

Thomas A. Stewart and Anand P. Raman. (2014, July 31). Lessons from Toyota's
Long Drive. Retrieved April 24, 2017, from
https://hbr.org/2007/07/lessons-from-toyotas-long-drive