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Some of the products purchased by customers in the business market are the same as those
purchased by ultimate consumers.
True
1. False
a. buy better.
c. consumer better.
2.
d. sell better.
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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e
b. that distribution centers in large-volume areas can ensure rapid delivery to a large proportion
of customers.
The marketing task appropriate for the straight rebuy situation depends on whether the marketer is an
"in" or an "out" supplier.
True
4. False
________ centers on the timely exchange of basic products for highly competitive market prices:
a. Value-adding exchange
b. Transactional exchange
c. Collaborative exchange
5.
d. Marketing exchange
True
False
rejoinder:
Each sector of the business market (commercial enterprises, institutions and government) consists of
many different market segments.
True
7. False
a. responsible.
b. approve.
c. consult.
8.
d. inform.
Strategic assets are the more tangible requirements for the advantage that enables a firm to exercise
its capabilities.
True
9. False
True
False
Brand imagery is the ways in which the brand attempts to meet customers' more abstract
psychological or social needs.
True
11. False
NCR offers a set of basic equipment items to retailers that include numerous accessories and options.
The retailer can begin with a simple cash register or checkstand system and later add inventory
control systems for the store and ultimately a computer that ties multiple stores in a chain together.
This provides an example of:
a. proprietary products.
b. specialty products.
d. custom-designed products.
e. catalog products.
c. Developing a breakthrough.
correct answer:
your answer:
rejoinder:
Lean consumption is focused on providing the full value that buyers desire from their goods and
services, with the greatest efficiency and least trouble.
True
14. False
The quality of the service output that may vary each time it is provided is called nonstandardized.
True
15. False
Manufacturers' representatives do not take title to the products that they handle.
True
16. False
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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e
correct answer:
your answer:
rejoinder:
________ are links that allow business partners such as suppliers, distributors, and customers to
connect to a company's internal networks over the Internet.
a. Chainlets
b. Intranets
c. Extranets
18.
d. Channels
e. Connectels
a. delivery time.
b. total cost.
c. damage.
19.
d. order accuracy.
e. delivery reliability.
True
False
your answer:
rejoinder:
a. attributable costs.
c. general costs.
21.
d. all of the above.
Horizontal publications are directed at a specific task, technology, or function, whatever the industry.
True
22. False
True
23. False
a. Relationship quality
b. Relationship breadth
c. Relationship composition
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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e
d. Relationship strength
e. Relationship efficacy
True
25. False
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