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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e

Subrat Rath <um16301@stu.xub.edu.in>

Results for Business Marketing Management: B2B 10e


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um16301@stu.xub.edu.in <um16301@stu.xub.edu.in> Thu, Jul 27, 2017 at 3:16 PM


Reply-To: um16301@stu.xub.edu.in
To: um16301@stu.xub.edu.in

Student Name: um16301@stu.xub.edu.in


Assessment Results

Some of the products purchased by customers in the business market are the same as those
purchased by ultimate consumers.

True
1. False

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your answer:
rejoinder:

All are levels of procurement development except:

a. buy better.

b. buy for less.

c. consumer better.
2.
d. sell better.

e. All of the above are levels.

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3.
A negative implication of the geographical concentration of manufacturers is:

a. the ineffective use of the full-time personal sales force.

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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e

b. that distribution centers in large-volume areas can ensure rapid delivery to a large proportion
of customers.

c. Both (a) and (b) are negative implications.

d. Neither (a) or (b) are negative implications.

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The marketing task appropriate for the straight rebuy situation depends on whether the marketer is an
"in" or an "out" supplier.

True
4. False

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________ centers on the timely exchange of basic products for highly competitive market prices:

a. Value-adding exchange

b. Transactional exchange

c. Collaborative exchange
5.
d. Marketing exchange

e. None of the above

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6.
The open exchange of information is a characteristic of collaborative versus transactional exchange.

True
False

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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e

rejoinder:

Each sector of the business market (commercial enterprises, institutions and government) consists of
many different market segments.

True
7. False

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All are alternative roles in the decision-making process except:

a. responsible.

b. approve.

c. consult.
8.
d. inform.

e. All are alternative roles.

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Strategic assets are the more tangible requirements for the advantage that enables a firm to exercise
its capabilities.

True
9. False

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10.
Successful global companies achieve unified action by establishing a clear global strategy that is
understood by organizational members across countries.

True
False

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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e
correct answer:
your answer:
rejoinder:

Brand imagery is the ways in which the brand attempts to meet customers' more abstract
psychological or social needs.

True
11. False

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NCR offers a set of basic equipment items to retailers that include numerous accessories and options.
The retailer can begin with a simple cash register or checkstand system and later add inventory
control systems for the store and ultimately a computer that ties multiple stores in a chain together.
This provides an example of:

a. proprietary products.

b. specialty products.

12. c. custom-built products.

d. custom-designed products.

e. catalog products.

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13.
Which is not a phase of the lead user method?

a. Determining the trends.

b. Laying the foundation.

c. Developing a breakthrough.

d. Developing and assessing preliminary product ideas.

e. All of the above.

status: not answered


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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e

correct answer:
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Lean consumption is focused on providing the full value that buyers desire from their goods and
services, with the greatest efficiency and least trouble.

True
14. False

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The quality of the service output that may vary each time it is provided is called nonstandardized.

True

15. False

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Manufacturers' representatives do not take title to the products that they handle.

True

16. False

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17.
All are objectives businesses have for e-commerce except:

a. eliminate sales representatives.

b. target specific customers.

c. conduct market research.

d. sell products and services.

e. advertise in a new medium.

status: not answered

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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e

correct answer:
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________ are links that allow business partners such as suppliers, distributors, and customers to
connect to a company's internal networks over the Internet.

a. Chainlets

b. Intranets

c. Extranets
18.

d. Channels

e. Connectels

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All are common elements of logistical service except:

a. delivery time.

b. total cost.

c. damage.
19.
d. order accuracy.

e. delivery reliability.

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20.
Rather than providing superior value, most companies prefer to compete by emphasizing the lowest
price.

True
False

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correct answer:
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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e

your answer:
rejoinder:

All are cost concepts that are used in analysis except:

a. attributable costs.

b. indirect traceable costs.

c. general costs.
21.
d. all of the above.

e. None of the above.

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Horizontal publications are directed at a specific task, technology, or function, whatever the industry.

True

22. False

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Some companies call "key accounts" strategic accounts or national accounts.

True

23. False

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24.
________ captures the ability of an interfirm relationship to achieve desired objectives.

a. Relationship quality

b. Relationship breadth

c. Relationship composition

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7/27/2017 Xavier University Bhubaneswar Mail - Results for Business Marketing Management: B2B 10e

d. Relationship strength

e. Relationship efficacy

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ABC analysis highlights for managers areas of weakness.

True

25. False

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