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Kent State University College of Nursing

NURS70650 (Term: Summer 2017)

Course Number and Title: NURS70650 Organizational Systems


Credit Hours: 3
Theory Hours: 45
Practicum Hours: 0
Class location, days, and times: Online, asynchronous

Class Schedule and Weekly Topics: See appendix A

Course Placement: First year of coursework

Prerequisites: Doctoral standing

Faculty and Contact Information:


Lisa Echeverry, DNP, APRN-BC
Assistant Professor
Henderson Hall, Room 339
lechever@kent.edu
330-672-8788 (W)
440-668-3928 (C)
Office hours: By appointment via phone or face
to face

Course Description: Building on the skills acquired in Advanced Leadership for Healthcare
Providers, students will gain an understanding of organizational culture and management structures
that contribute to the design and delivery of healthcare. Economic, political and cultural aspects of
organizational systems will be discussed.

Course Objectives: (DNP Essential II)

Objectives:
1. Demonstrate understanding of organizational culture and structure.
2. Discuss care delivery models of organizations and the relationship to the organizations
mission, vision and values.
3. Identify leadership attributes and communication skills necessary to navigate the political
landscape of organizations.
4. Discuss team-building and collaborative strategies within healthcare organizations.
5. Discuss impact of organizational culture on healthcare program development.
6. Identify and discuss ethical issues related to organizational and patient care delivery
systems.

This course outline may not be reproduced without permission of the course faculty at Kent State University
College of Nursing.

Graduate Program Syllabus 1


Kent State University College of Nursing
NURS70650 (Term: Summer 2017)

Course textbooks required:


Harvard Business Review Press. (2011). Harvard Business Reviews 10 must reads on Change
Management. Harvard Business School Publishing Corporation: Boston, MA. ISBN: 978-1-
4221-5800-5 Available as soft cover or eBook.
Harvard Business Review Press. (2013). Harvard Business Reviews 10 must reads on
Communication. Harvard Business School Publishing Corporation: Boston, MA. ISBN: 978-
1-4221-8986-3.
Johnson, J. (2009). Health Organizations: Theory, Behavior and Development. Jones and Bartlett,
MA. ISBN: 9780763750534
Schwartz, B. M., Landrum, R. E., & Gurung, R. A. R. (2017). An Easy Guide to APA Style 3e.
Thousand Oaks, CA: SAGE. ISBN: 978-1-4833-8323-1
Weiss, D., Tilin, F., & Morgan, M. (2018). The Interprofessional Health Care Team: Leadership and
Development. (2nd Ed.) Jones and Bartlett, MA. ISBN: 978-1-284112009.

Instructional Strategies: Readings, streaming lectures, handouts, weblinks, group discussions,


quizzes, homework, final papers.

Class Attendance- Administrative policy regarding class attendance and class absence
http://www.kent.edu/policyreg/administrative-policy-regarding-class-attendance-and-class-absence

Student Evaluation Methods and Points

Graded Assignments Points

Midterm 50

Final 50

Organization Group Presentation 75

Organization Individual Paper 75

Organizational Chart 20

Myers-Briggs Reflection Paper 30

TOTAL 300

This course outline may not be reproduced without permission of the course faculty at Kent State University
College of Nursing.

Graduate Program Syllabus 2


Kent State University College of Nursing
NURS70650 (Term: Summer 2017)

Grading Scale*
A 93-100 C+ 77-79.9
A- 90-92.9 C 73-76.9
B+ 87-89.9 C- 70-72.9
B 83-86.9 D+ 67-69.9
B- 80-82.9 D 65-66.9
F <65

*Final letter grade is assigned according to the above table, with no rounding.

Writing Expectations
Students are expected to write in a manner consistent with graduate level coursework, use APA
format as required, and avoid plagiarism (see Academic Integrity section below).

Registration Statement
Students who are not officially registered for a course by published University deadlines are not
eligible to attend class sessions or to receive credit or a grade for the course. Students who do not
have a status of ENROLLED are not eligible to attend, receive credit, or a grade for the course.

Course Withdrawals
Every class has its own schedule of deadlines and considerations. To view the add/drop schedule and
other important dates for this class, go to the Student Tools & Courses tab in FlashLine and choose
either View or Print Student Schedule. To see the deadlines for this course, click on the CRN or
choose the Drop or Add a Course link and click on the green clock next to the course under
Registration Deadlines. http://www.kent.edu/registrar/how-withdraw
GPA requirements for graduate students.
http://www2.kent.edu/catalog/2016/info/policies?policy=gpa

Notice of copyright and intellectual property rights


Any intellectual property displayed or distributed to students during this course (including but not
limited to powerpoints, notes, quizzes, examinations) by the professor/lecturer/instructor remains the
intellectual property of the professor/lecturer/instructor. This means that the student may not
distribute, publish or provide such intellectual property to any other person or entity for any reason,
commercial or otherwise, without the express written permission of the professor/lecturer/instructor.
[KSU legal counsel 2012]

Academic Integrity
Students are required to review the Kent State University Policy on Cheating and Plagiarism #3342-
3-01.8 at http://www.kent.edu/policyreg/administrative-policy-regarding-student-cheating-and-
plagiarism
The Kent State University Libraries resource, Academic Honesty & Plagiarism, offers
further resources at http://libguides.library.kent.edu/plagiarism

This course outline may not be reproduced without permission of the course faculty at Kent State University
College of Nursing.

Graduate Program Syllabus 3


Kent State University College of Nursing
NURS70650 (Term: Summer 2017)

Electronic Communications
Students are reminded that email is an official University means of communication with Kent State
University students. Students are responsible for all information sent to them via their University
assigned email account. If students choose to forward their University email account, they are
responsible for all information, including attachments, sent to any other email account(s). Students
are expected to check their official University email account and other electronic communications on
a frequent and consistent basis. The University Policy on Electronic Communication for Students
http://www.kent.edu/policyreg/administrative-policy-regarding-electronic-communications-students
recommends that email be checked minimally twice a week.

Accessibility Services
University policy 3342-3-01.3 requires that students with disabilities be provided reasonable
accommodations to ensure their equal access to course content. If you have a documented disability
and require accommodations, please contact the instructor at the beginning of the semester to make
arrangements for necessary classroom adjustments. Please note, you must first verify your eligibility
for these through Student Accessibility Services [SAS] 330-672-3391 or visit www.kent.edu/sas for
more information on registration procedures.
(Revised 6/01/07)

Website Disclaimer
The websites included in this syllabus are provided only as a reference and/or resource and do not
imply, directly or indirectly, Kent State Universitys endorsement, sponsorship, or approval of these
websites. Kent State University does not assume responsibility and/or liability for the accuracy or
reliability of the information contained in the websites.

Subject to Change Statement


The syllabus and course schedule may be subject to change. Changes will be communicated via email
or the Blackboard Learn announcement tool. It is the responsibility of students to check course mail
messages and course announcements to stay current in your online courses.

Appendices

Appendix A: Course Calendar


Appendix B: Course Policies
Appendix C: Assignment Details

This course outline may not be reproduced without permission of the course faculty at Kent State University
College of Nursing.

Graduate Program Syllabus 4


Kent State University College of Nursing
NURS70650 (Term: Summer 2017)

Appendix A
Course Calendar and Topics
Text Readings
Due
Week Topic (Additional readings, information and specifics are
Dates
in the Weekly Directions)
Organizational
1 Theory and Johnson, Chapters 1-5
5/30
5/22 Structure

Organizational
2 Culture and Change Johnson, Chapter 7, 13, 21
6/6
5/29 Group Dynamics HBR Change Management, p. 1-35; 119-197

Leading Change Johnson, Chapter 14, 16


3
HBR Change Management, p. 35-119 6/13
6/5
Leaders in Johnson, Chapter 8, 10 & 11
4 Organizations HBR Communication, p. 145-163
6/20
6/12 Weiss, Chapter 4, 5 and 6

Communication in Johnson, Chapter 12


5 Organizations HBR Communication, p. 1-89; 105-130
6/27
6/19 Midterm: Opens 6/25 8:00 am-6/27 11:59 pm

Team Building
Approaches and Johnson, Chapter 9,15 & 17
6
Barriers/Conflict Weiss, Chapter 1, 2 and 3 7/4
6/26
PDF handout

Motivation and
7 Incentives Johnson, Chapter 6 7/11
7/3 Weiss, Chapter 5
Performance
Evaluation of Weiss, Chapter 6
8
Change and PDF handouts 7/18
7/10
Coaching

9 Collaborating Weiss, Chapter 7, 8 & 9


7/17 Ethics and Diversity 7/25

This course outline may not be reproduced without permission of the course faculty at Kent State University
College of Nursing.

Graduate Program Syllabus 5


Kent State University College of Nursing
NURS70650 (Term: Summer 2017)

Text Readings
Due
Week Topic (Additional readings, information and specifics are
Dates
in the Weekly Directions)

10 Group Presentations Final: Opens 7/23 8:00 am- 7/25 11:59 pm


(via Webex) 7/28
7/24

Appendix B: Course Policies and Expectations

Schedule: Each week, the learning unit (or weekly unit) runs from Monday through the following
Tuesday. The new week will open at 8am EST/EDT on Mondays. Most assignments (quizzes,
discussion postings or other assignments) in the Weekly Directions are due by the following Tuesday
1159pm unless otherwise specified. Your graded assignments will be returned to you within 1-3
weeks after the due date. *All other deadlines are as noted in Appendix A Course Calendar and
Topics.

Workload: The workload for this course includes heavy readings, searching, thinking and writing.
You should expect to spend 9-12 hours on average per week for the course work. If you read slowly
or have difficulty writing/typing, you may need more time to complete the course tasks. You are also
responsible to check the course in Blackboard multiple times or at least 3 times each week to stay up
on discussion group work, announcements, and the course email, please make sure and check your
emails.

Readings: Learning to use the library resources is as crucial for your graduate success AND for your
continued success as a masters prepared nurse as learning to read the research articles you find. All
article readings will be posted as references so you can find them in our library network system.
Remember to use the KSU Virtual Private Networks (VPNs) before you connect to the library from
your home computer.

Communication: Use the Course Messages inside the Blackboard course to reach me for most
communication. My Kent email and phone number(s) (on the syllabus) should be your next best way
to contact me. Please refrain from texting unless it is an emergency. It is much better to write an
email or call. Texting is not professional and should not be used to get in touch with faculty. I am
available all week and will respond within 24 hours during the week and 48 hours on the weekend.
Please keep me informed of issues or problems that may impact your performance.

Attendance: Timely completion of all required course assignments and evaluation methods in an
online course is considered "attendance. Therefore, failure to complete any assignment or
chronically late assignments can result in course failure. Please read the university policy on
attendance and what constitutes an acceptable excuse.

This course outline may not be reproduced without permission of the course faculty at Kent State University
College of Nursing.

Graduate Program Syllabus 6


Kent State University College of Nursing
NURS70650 (Term: Summer 2017)

Assignments: You will complete individual assignments but are expected to be active in the
discussions or any group activity. Your contributions and participation in these group activities will
be graded individually. All assignments must be submitted through Blackboard by the due date.
Please see Appendix C for the details and instructions for the assignments.

Midterm/Final: There will be 2 tests throughout the semester, one midterm and one final. The
midterm will cover material in weeks 1-4 and the final will cover material in weeks 5-9. Each
test will open on Sunday morning and stay open until Tuesday night at the end of the module week.
You will have 50 minutes to complete each test each of which is worth 50 points. Each test evaluates
what and how well you have self-learned from the weekly lectures, activities and assigned readings.
ALL exams must be completed or a 5% penalty will be applied to your total final exam grade. All
exams are open book, open note. All exams must be completed by the due date and time in the
course schedule, no exceptions.

Late or Missed Assignments: If any assignment is omitted or turned in late, a grade of zero may be
given for that task or a penalty applied at the instructors discretion. No makeup exams if an exam is
missed except with prior arrangement. Please note, there are no extra credit assignments or make-up
activities to boost your course grade.

Appendix C: Major Assignment Details

1) Organizational Chart/Diagram (20 points) Develop an organizational chart or diagram that


reflects your current DNP Scholarly Project site for your system change and where/how your
role influences the system or organization. DUE DATE: 6/5/17
Rubric will be on the weekly module

2) Myers-Briggs Reflection Paper (30 points) Take the MBTI test and score it. When you
calculate the results, write up a short reflection paper that addresses 1) how you will perform
as a leader in your Scholarly Project related to your findings, 2) strengths and weakness you
can identify with and 3) general impressions of this assignment. Upload to the BB assignment
tab for the week. DUE DATE: 6/19/17 Rubric will be on the weekly module

3) Organizational Paper (75 points) Write up an 8-10 page paper that discusses an area of your
choice related to organizations on an area of management issue or concern (may use the list
below but not the same as your group presentation). Research your topic with at least 10 peer
reviewed journal articles. Develop your ideas relating the topic to an organizational theory
that aligns with your ideas. DUE DATE: 7/14/17 Rubric will be on the weekly module

4) Organization Topic Group Presentation (75 points) In groups of 3-4, work together to
develop a 20 minute presentation to the rest of your class on any of the following topics:

Conflict management
Employee empowerment
Poor vs. good management techniques
This course outline may not be reproduced without permission of the course faculty at Kent State University
College of Nursing.

Graduate Program Syllabus 7


Kent State University College of Nursing
NURS70650 (Term: Summer 2017)

Team and teamwork dynamics


Organizations in a healthcare system
Ethical management
Motivation and rewarding employees
Managing millennials vs. generation xers vs. baby boomers
Management and information technology

DUE DATE: week of 7/24/17 via webex TBD. Rubric will be on the weekly module

This course outline may not be reproduced without permission of the course faculty at Kent State University
College of Nursing.

Graduate Program Syllabus 8