Beruflich Dokumente
Kultur Dokumente
Table of Contents
Executive Summary 3
Messaging 13
Marketing by Division 15
Media Plan 31
Appendix 55
Executive Summary
Overview:
Tourism and Travel is one of the world’s largest industries and the world’s largest service industry,
growing at an average annual rate of 4.5 percent worldwide.
Tourism plays an integral role in Virginia’s economy Tourism is a chief economic driver in the
Commonwealth and the impact of travel and tourism dollars on Virginia’s economy is significant.
Tourism accounts for 210,000 jobs in Virginia associated with $4.32 billion
in salaries and payroll;
Travel and tourism generates $1.2 billion annually in state and local taxes;
In 2007, local taxes attributed to tourism increased 5.3 percent, from $503 million to $529 million.
State taxes from the industry were up 3.5 percent, from $706.8 million to $731.6 million, and
federal taxes generated by traveler spending in the Commonwealth increased 2.3 percent, from
$1.20 billion to $1.23 billion.
Other significant increases for 2007 over 2006 include the 5.5 percent growth in traveler spending
in public transportation, from $2.5 billion in 2006 to $2.7 billion in 2007. There was also a 7.8
percent increase in spending on auto transportation, from $3.7 billion to $4.0 billion. Although
the increase of gasoline undoubtedly contributed to both of these increases, other increases are
noteworthy: lodging up 5.7 percent; foodservice up 5.0 percent; entertainment and recreation up
5.3 percent and general retail trade attributable to tourism up 4.9 percent.
• As a comparison, the amount of tax revenue generated by tourism in 2007 was more than 4
times greater than state tax revenue from cigarette sales in FY2007. (Virginia Department of
Taxation, 2007 Annual Report) [$171,992,000 to Virginia Health Care Fund]
In CY 2007 state and local taxes generated by travel reached $1.26 billion. If earmarked for
education, this amount would be 2.9 times what the Virginia Lottery contributed in FY 2007
($437.1 million). [From the VA Lottery Web site http://www.valottery.com/money .]
• Throughout the state, state tax revenues generated by tourism are enough to pay for:
o The salaries and benefits of more than 11,500 new state police officers (8/7/2008-
Virginia state police trooper advertisement for position #69072, trooper – starting salary
$36,207. Benefits equal 45.63percent of salary + $10,668 Health Care (benefit details
from 2006 position posting) or
o more than 1,900 miles of pavement – the distance from Virginia Beach to Denver, CO
(Virginia Department of Transportation, “2025 State Highway Plan – Technical Report,”
December 2005, Appendix D) [rural 2 lane 18’ pavement width costs $368,000 per mile]
or
o the education of more than 78,000 Virginia students (National Education Association,
“Rankings & Estimates – Rankings of the States 2006 and Estimates of School Statistics
2007,” Table H-11, December 2007) [ average expenditures per student k-12 in VA =
$9,275]
o With an average annual salary of $43,823, local taxes from tourism could pay the salary
of more than 12,000 elementary and secondary school salaries with the $529.2 million
in local taxes collected from travel in 2007. (National Education Association, “Rankings
& Estimates – Rankings of the States 2006 and Estimates of School Statistics 2007”,
Table C-11, December 2007) or
o The successful placement of more than 1.3 million cats and dogs by local animal shelters.
(Uses Richmond SPCA costs and placement statistics, http://www.richmondspca.org/
site/PageServer?pagename=newstatistics $3.75 million budget. Expenditures – 31 percent
pet adoption, 12 percent pet rehab. 4,163 animals saved through adoption and behavioral
assistance.)
The VTC has a Board of Directors comprised of 15 members, including the Secretary of Commerce
and Trade, the Secretary of Finance, the Secretary of Natural Resources and twelve members
appointed by the Governor and confirmed by the General Assembly. The VTC comprises a staff of
65 including Richmond headquarters, five satellite offices and 13 state welcome centers.
MISSION STATEMENT:
The VTC marketing program strives to attract More People, Staying Longer, Spending More Money.
The Product:
Visitors to Virginia enjoy the state’s rich natural, cultural and historic resources, as well as world-renowned
icons such as Monticello, Mount Vernon, Colonial Williamsburg, Arlington National Cemetery, Blue Ridge
Parkway, Shenandoah National Park and Virginia Beach. With magnificent mountains and beaches, scenic
state and national parks, museums, historic attractions, resorts, theme parks, championship golf courses,
heritage trails, including Civil War and Crooked Road, and state of the art meeting and convention facilities,
Virginia offers an exciting travel experience with year-round appeal.
Access:
Virginia is accessible. The state is located within a 750-mile radius of 60 percent of the U.S. population and
30 percent of Canada’s population. Virginia is within a day’s drive of more than half the nation’s population.
Washington Dulles International Airport and Ronald Reagan National Airport, both located in Virginia, are
major gateways for domestic and international visitors. The state’s proximity to major population centers
along the East Coast, five major interstate highways and 12 regional airports makes it a logical destination
for domestic and international travelers. Virginia has recently experienced an increase in service by low-
cost carriers such as JetBlue Airways, Southwest Airlines, Air Tran Airways and Virgin Atlantic. These
low-cost carriers not only provide more transportation options for travelers but increase Virginia’s appeal
as a travel destination.
Competitive Analysis:
Virginia is one of the top ten travel destinations in the United States. Virginia ranks 10th in visitor spending
nationwide, a position the state has held for more than half a decade. While the state’s rank is high,
the marketing budget continues to decrease. Recent budget cuts have weakened Virginia’s voice in the
marketplace with the elimination of national television advertising. Therefore, it is more important than
ever for the industry to band together and collectively market the state’s tourism assets with one, single
voice and one strong brand message.
Despite these conditions, VTC is taking a bold new marketing approach to cut through the clutter to
reach our targets. Today’s consumers are incredibly savvy. They require dialogue and engagement in their
communication. Old marketing strategies are no longer relevant to today’s consumer. It takes fresh ideas to
get their attention.
VTC’s Live Passionately campaign takes a fresh look at the approaching 40-year old beloved Virginia is for
Lovers slogan and logo. More importantly, Live Passionately provides meaning to Virginia is for Lovers
and strengthens the Virginia tourism brand. Live Passionately makes a bold and aggressive attempt to cut
through the clutter, stand out from the competition and reach our target, the educated female baby boomer.
Consumers want more meaning in their life. They don’t have time to waste. They want to know what you
have to offer, how it is different from the competition, how they can get fast information about it and what
it is going to cost. They need it to be as easy as possible for them to book it. And they want to do all of this
online.
Travel indicators show that consumers are taking fewer trips in the wake of greatly increased gasoline costs
and a slowing economy. Consumers’ overall attitude toward the economy has been poor. The consumer
confidence index in the summer of 2008 has been half of what it was in 2007. Despite these setbacks, 78
percent of all consumers say they have not allowed these concerns to negatively affect their travel plans. Of
those that have scaled back their travel plans, 95 percent have opted to take fewer trips, stay closer to home,
or cut back on expenses rather than cancel their plans entirely. (TNS Omnibus, April 2008).
These behaviors suggest that Americans continue to see travel as an important part of their lives. According
to the July 2008 AMEX Survey, “At least 60percent of respondents said that even though they feel the
U.S. economy is currently in or edging toward a recession, travel is so important to their mental health and
lifestyle that they have not let economic concerns impact their plans.”
International Marketing:
Canada is Virginia’s largest international market. VTC maintains its market representation in Ontario and
Quebec. Canadian visitation to Virginia is strong, with 466,100 visitors in 2006. These visitors are staying
an average of 2.9 nights. Multiplying total person-visits by average length of stay produces the number
of total person-nights, and Virginia received 1,364,700. VTC maintains in-market representation in both
Ontario and Quebec in order to maintain high market share.
In terms of overseas visitation, Washington Dulles International Airport is located in Chantilly, Virginia, so
therefore it is beneficial for VTC to partner with Washington, D.C. and the state of Maryland in the Capital
Region USA Partnership. Washington Dulles International Airport services 458 weekly arrivals from forty
two foreign cities on 23 carriers to Dulles.
The Capital Region USA, Inc. (CRUSA) is a multi-destination tourism coalition comprised of the Virginia
Tourism Corporation, the Washington, D.C. Convention and Tourism Corporation and the Maryland
Office of Tourism Development. Formed in 1991, CRUSA has created a strong, unified marketing alliance
The partnership recognizes that travelers from overseas visit multiple destinations, stay longer and spend
considerably more than domestic visitors. By working together, the partners have created a regional
destination that is more compelling to overseas visitors and mirrors their vacation patterns. Through shared
resources and vision, the Capital Region USA strives to increase visitation and economic impact to the
region from target tourism markets by implementing strategic marketing programs and developing public-
and private-sector partnerships.
While the US economy is sluggish and gas prices are causing consumers to take shorter and fewer vacations,
the weak dollar is generating increased foreign travel to the United States.
The weak dollar is expected to continue to fuel increases in overseas arrivals to the USA and Virginia. In
2007 overseas visitation rose by 7 percent to 1.45 million overseas travelers who spent $1.05 billion in
Virginia, Washington, D.C. and Maryland, a 15percent increase in spending in one year.
VTC’s investment of $350,000 in the Capital Region USA marketing partnership (that also includes
Washington, D.C. and Maryland), is leveraged by more than 4:1 to create a $1.5 million annual marketing
budget to promote Virginia and the region internationally. This commitment attracts a further $1.7 million
in cash and in-kind support from the private/public sector – all targeted at driving overseas visitors to
Virginia and the region.
Consumers tend to think of Virginia as a romantic destination. Most do not realize the diversity of activities
Virginia has to offer from outdoor activities, wineries, cultural and heritage trails and beaches. History is
top of mind when mentioning Virginia, but, at times, it does not come off as exciting, invigorating and full
of activity.
Live Passionately attempts to shift the old Virginia image and brand that imply that the state is stuffy,
expensive, boring, loaded with history and low on excitement. Live Passionately reaches out to people who
are as passionate about travel as they are about life. It’s all about making the most out of life and travel
experiences. Whatever you’re passionate about – music, food, history, kayaking, Virginia is a destination
to feed those passions.
Live Passionately was designed with insight from consumers and Virginia’s tourism industry to create
a powerful voice that motivates travelers to come to Virginia. Industry leaders such as Virginia Beach
have taken a similar approach with local campaigns, and they are experiencing some of the best results in
years.
The Live Passionately campaign has expanded to include more than 35 Virginians employed in the tourism
industry whom a consumer could actually encounter on a visit to the state. These “portraits of passion”
come to life on Virginia.org through two-minute video segments and seven are featured in fall 2008 print
and online ads.
The campaign is calling travelers who don’t just visit a place; they experience it to the fullest. The campaign
appeals to people who travel to enrich their lives and specifically targets women who seek out new
experiences, safe and affordable family destinations and personal enrichment for themselves, their friends
and their family. It is a new, creative approach designed to make consumers sit up and take notice, and
ultimately motivate them to visit Virginia.
VTC never embarks on any marketing campaign without establishing performance measurements first and
evaluating the program throughout its run, adjusting as needed and providing final results and ROI.
Some of the strongest 2008 promotional campaigns have generated more than 20,000 leads each including
the “Front Row Fanatic” statewide music promotion and the “Bizarro Baby Halloween Sweepstakes.”
To commemorate the 20th Anniversary of Virginia Wine Month, developed the “Find the One You Love”
marketing campaign. VTC is partnering with the Virginia Wine office, and this promotion features an
online sweepstakes. Leads, these days, are generated through these types of marketing activities instead of
traditional vehicles used ten years ago. Promotions also offer tremendous opportunities and exposure for
Virginia tourism partners to participate.
To help evaluate the effectiveness of advertising media buys, VTC hired Longwoods International, a research
firm based in Toronto that specializes in tourism research and specifically tourism marketing campaign
effectiveness. Longwoods was asked to conduct an evaluation of VTC’s 2006 advertising campaign. The
purpose of the study was twofold: to measure consumers’ perception of Virginia as a travel destination
against it’s competitors and to determine the bottom-line impact of Virginia’s advertising program.
In terms of competition, VTC selected Pennsylvania, North Carolina, Tennessee, and Washington, D.C. for
the study because of their geographic proximity, competitive product, and competitively ranked visitation
and spending.
The good news is Virginia is the top-rated place respondents said they would enjoy visiting: 62 percent
strongly agreed, putting Virginia just ahead of Pennsylvania and North Carolina.
Virginia performed better than its competitors on almost all the attributes and especially those that rank
highest in importance. It’s interesting to note that the attributes that rank highest are all ones that are more
emotional in nature – such as exciting, family destination, safe and comfortable. In fact, when looking at the
specific attributes that correlated highest with desire to visit, the top 12 were all things that related to how the
destination made the respondent feel as opposed to actual physical attributes. This is particularly relevant
because these findings support the overall strategy of the Live Passionately campaign as it emphasizes these
emotional attributes.
Advertising Awareness:
Almost 50 percent of those respondents within VTC’s target markets were aware of at least one of the ads.
The markets tested were Philadelphia, Pittsburgh, Baltimore, Raleigh, Washington, D.C. and all of Virginia.
Combined, these regions have an adult population of 17.8 million. This translates into 8.8 million people
who were aware of VTC ads.
Those who were aware of the ads were significantly more likely to agree Virginia was a place they’d really
like to visit, indicating that the ads had a positive impact on consumers’ perception of the state. Additionally,
those who were aware of VTC advertising rated Virginia higher in every attribute group, which suggests
that the ads were successful in impacting all areas of importance.
Longwoods estimated that VTC’s ads were responsible for an additional 688,000 trips in 2006.
Considering that VTC spent just $2.5 million on all the advertising that was tested in 2006, the overall ROI
to the state of Virginia is $5 for every $1 VTC spends on tourism promotion, which represents a 5:1 ratio.
Finally, all participants were asked whether they had plans to visit Virginia after 2006. None of these
planned trips were counted in the ROI figure. When comparing the two groups, it is important to note that
another 600,000 travelers have not yet visited Virginia but say that they plan to.
Approaching its 40th year, Virginia is for Lovers is one of the most well-loved and well-known tourism
slogans in the world. VTC’s marketing campaign, Live Passionately, builds on that brand and makes it
more relevant. While Virginia is for Lovers remains the state’s official tourism slogan, Live Passionately
intends to make it more relevant to today’s busy and savvy travel consumer. Live Passionately also makes
the slogan stronger, more vibrant.
The Live Passionately “Portraits of Passion” brings this message to life and provides the consumer with the
desired dialogue and engagement.
But is that enough? No. While Virginia has a superior tourism product, a productive and dynamic tourism
industry, a well-known and beloved travel slogan and logo and a compelling, engaging and contemporary
campaign, we simply don’t have the financial resources to have a strong, frequent and consistent voice in
the marketplace.
The only possible way to remain competitive and keep the number 10 national ranking in visitor spending
is to join together as an industry and adopt and extend the Live Passionately campaign.
FY09 Marketing will focus on strengthening the Virginia travel brand through the Live Passionately Virginia
is for Lovers campaign, engaging the industry and asking them to include the campaign in its overall
tourism marketing so we have a united and stronger voice in the market place. VTC will also expand our
online marketing to include more Virginia “Portraits of Passion” to generate dialogue, virual activity and
and consumer buzz.
To strengthen the brand, we must be very specific with imagery, words, drivers and our call to action. Live
Passionately uses a specific treatment of Virginia is for Lovers. VTC has developed a new brand tool kit that
provides Virginia’s tourism industry with easy steps to follow.
VTC Goals:
1. Work collaboratively with Virginia’s tourism industry to increase the economic impact of tourism
by 5 percent annually;
2. Expand and extend the Live Passionately campaign by working with a minimum
of 50 communities and agencies to adopt and implement plans that strengthen the campaign and
increase frequency and target reach;
3. Leverage marketing dollars at least 5:1 by working with strategic tourism partners;
4. Attract domestic and international film, television, video and multi-media production to the state
and increase the economic benefit by 3 percent.
1. Sell Virginia’s tourism product by building upon the well-recognized Virginia is for Lovers logo
and slogan through the Live Passionately campaign;
2. Develop and execute collaborative statewide Live Passionately marketing programs;
3. Continually educate elected officials and key opinion leaders about the economic importance of
tourism and encourage investment in the industry;
4. Advance the use of technology in marketing and tourism promotion;
5. Market existing tourism product of all sizes, including high revenue-generating destinations, and
support the development of new tourism product;
6. Work daily to insure that all VTC domestic marketing programs are fully integrated and support the
Live Passionately marketing campaign;
7. Promote Virginia’s existing and expanding meeting and convention facilities;
8. Promote Virginia’s existing and expanding sports facilities and attract more sports, military,
educational, and fraternal (SMERF) groups to Virginia;
9. Market Virginia’s Film assets to the film and video industry through the Virginia Film Office.
Top 10 Drivers:
Visiting friends and relatives
Visiting Virginia as part of a DC vacation
Historic towns and cities
Beaches
Mountains
Theme parks
Trails
Epicurean
Wellness and spa
Festivals and events
Virginia Tourism Corporation launched the “Live Passionately” campaign in August 2007 on an in-state and
regional basis. The campaign includes television, radio, print, billboards, and online advertising. The ads are
designed to grab consumers’ attention and motivate them to visit Virginia.org and learn more.
The television spots feature Virginian Dave Matthews’ song “Stay or Leave.” Dave Matthews epitomizes
“Live Passionately” – he’s an incredible Virginian who is passionate about music and travel. His music
supports the emotional appeal of “Live Passionately.” Virginia Tourism is proud to continue its partnership
with the Dave Matthews Band, which lent its song, “Stay,” to VTC’s prior award-winning campaign.
Tourism competition is fierce, and the state is taking a bold approach to cut through the clutter and reach the
consumer. Today’s consumers are incredibly savvy, and it takes fresh ideas to get their attention. Generally
speaking, most tourism ads - particularly those in our competitive set - look the same and benefit from
much larger marketing budgets. Those ads primarily focus on a destination’s attributes versus its emotional
relevance to travelers and the target – the educated female baby boomer. The photography is expected and
similar in style. “Live Passionately” is different and is meant to stop the consumer from turning the page, the
radio station or the television channel.
Creative execution:
“Live Passionately” creative features real Virginians to appeal to our primary target audience and to assist in
breaking through the visual clutter and sea of sameness evident in competitive states’ marketing campaigns.
Its richness portrays how colorful one’s travel experience will be in Virginia. The intensity of the ads is
meant to be a page-stopper that engages the consumer and convinces him or her to pursue an exciting life and
travel experience in Virginia. Various states of passion are featured in the ads in order to engage consumers.
The TV shares one woman’s passionate life story. The Web site enables consumers to discover their own
“Passionality” and engages them into a Virginia travel experience planning mode.
The Portraits of Passion illustrates what it means to Live Passionately: living life to the fullest by pursuing
your interests with great devotion.
As a marketing platform for Advertising, PR and EM, Portraits of Passion shines a light on real Virginians
who embody the spirit of the Live Passionately campaign.
Portraits of Passion presents Virginia as an inspiring environment for the devoted pursuit of life’s dreams.
Integrated across Advertising, Public Relations and Electronic Marketing, the campaign shines a light on real
people who Live Passionately in ways that are uniquely Virginian.
The creative goal is to make this campaign a phenomenon that nourishes consumers’ highly unattended need
for a richer, more passionate existence and inspires them to reach for a higher state of being. The marketing
goal is to attract more people who will stay longer and spend more money.
Portraits of Passion
Virginia’s Portraits of Passion tell the story of real people whose overwhelming passion for life
makes a visit to Virginia memorable and rewarding. These are real Virginians who live passionately
every day whom travelers can connect with while visiting Virginia. Their stories are shared in the
Virginia Travel Guide, advertisements and on video vignettes on Virginia.org to help bring Live
Passionately to life.
All VTC marketing divisions are focused on convincing travelers that coming to Virginia is better than what
they were planning to do. All marketing efforts drive best prospects to Virginia.org. The overall agency goal
is to increase visitation by 5 percent by leveraging marketing funds, working together with Virginia’s public-
and private-sector to target the right prospects in the right market at the right time. VTC’s marketing team
meets weekly to ensure that all programs support the Live Passionately campaign and are fully integrated
and providing desired results and expected ROI.
Marketing by Division
Marketing Administration
Department Objectives:
1. Generate a marketing conversion rate of over 40 percent;
2. Distribute 600,000 travel guides and 30,000 eGuides;
3. Generate 1 million qualified email addresses in consumer database;
4. Leverage VTC funds 5:1 through strategic marketing partnerships;
5. Drive 6 million unique visitors to Virginia.org;
6. Advance technology use in all marketing initiatives
Strategies:
1. All marketing initiatives direct consumers to Virginia.org
2. Meet weekly with VTC marketing staff to insure all programs are integrated;
3. Develop and implement a strategy for travel guide distribution;
4. Develop and implement a strategy for increasing database opt-ins;
5. Develop partnership programs to increase VTC’s marketing budget;
6. Administer effective marketing programs that drive consumers to Virginia.org;
7. Develop more interactive and electronic marketing programs to remain visible and competitive in
today’s overcrowded marketplace;
8. Work collaboratively with VTC’s Tourism Education and Development and Film divisions to
integrate and support inter-division goals and objectives;
9. Report on marketing activities and results to VTC Board of Directors and Virginia’s tourism industry;
10. Plan and host the annual VA1 conference;
11. Attend industry meetings regularly including but not limited to VACVB, VHTA and VA-1.
Marketing Resources
VATC.org/marketing
FY09 Marketing Plan
VTC marketing staff contacts information
VA-1 Agenda and Registration information
Department Objectives:
1. Negotiate 3:1 ad cooperative media buys with average savings of 60 percent to industry partners;
2. Achieve a CPI of $6.00;
3. Increase industry participation in VTC cooperative advertising agency programs 10 percent by
offering industry partners more cost-effective coops;
4. Produce 200,000 print inquiries and 150,000 interactive inquiries as determined by number of
impressions delivered, click through rates and site visitation through cooperative marketing programs.
Strategies:
1. Create a marketing mix that builds on the success of the print and interactive campaigns while
testing new media vehicles. Marketing Mix will consist of print, television (in-state), radio (in-state),
outdoor, interactive as well as sweepstakes and promotions. Campaigns will run in-state, regionally
and some nationally;
2. Provide opportunities to Virginia’s tourism industry to leverage commercial media buying
opportunities at lower rates than could be achieved independently;
3. Monitor the Virginia is for Lovers “Live Passionately” campaign to insure it continues to produce
results;
4. Implement a comprehensive and effective multi-cultural advertising and marketing program;
5. Monitor and analyze leads to insure they are generated according to established goals;
6. Manage and work effectively and efficiently with VTC advertising agency of record;
7. Focus campaign on target audiences in best prospect markets; more geographically concentrated
branding;
8. Ensure consistency and common message points in all aspects of advertising ranging from print ads
to commercials to travel guide content;
9. Collaborate with VTC in-house graphics division, Reflex Blue, and agency of record, BCF, to
produce ads, collateral and support materials for VTC initiatives and campaigns.
Tactics:
1. Develop and implement an 18-month media plan that runs from January 1, 2009, through June 30,
2010. The media plan will be accessible at all times on www.vatc.org and include more than 100
cooperative opportunities;
2. Participate in joint marketing with state media organizations, the Virginia Association of
Broadcasters and the Outdoor Advertising Association of Virginia for broadcast and outdoor
advertising (in-state only);
3. Complete production of creative assets for Live Passionately campaign;
4. Collaborate with Electronic Marketing to extend the brand interactively, increasing online brand
presence.
Advertising Resources
VATC.org/advertising
January 2009-June 2010 Media Plan
Joint advertising opportunities
Samples of VTC Advertising
Brand Tool Kit
Advertising Proposal Requirements
Department Objectives:
1. Achieve 6 million unique visitors to Virginia.org;
2. Generate 200,000 new email opt-ins to receive the monthly Virginia eNewsletter;
3. Deliver 10,000 online reservations (hotel, air, car rental, packages) through Virginia.org;
4. Establish 10 new data-share programs with Virginia communities and/or associations;
5. Generate 30,000 eGuide downloads.
Strategies:
1. Provide assistance to Virginia’s tourism industry to provide data and listings for Virginia.org;
2. Further the development and implementation of effective Search Engine Marketing and Search
Engine Optimization strategies;
3. Conduct a Web site effectiveness review and implement suggestions;
4. Monitor activity and effectiveness of online booking engine and develop strategies to increase
bookings through this service;
5. Research and determine the effectiveness of social marketing strategies on Virginia.org;
6. Work closely with all marketing divisions to ensure campaign promises are delivered and featured on
Virginia.org;
7. Monitor and report web traffic weekly utilizing Web site analytics software (Site Catalyst) and
research utilities (Hitwise) and develop tactics to respond to trends and traveler interests;
8. Participate in the Google Ad Sense program in order to generate ad revenue to Virginia.org;
9. Research and develop additional revenue generating programs through Virginia.org and eCRM
programs;
10. Produce and distribute monthly eNewsletter, specialized consumer emails and monthly industry
Dashboard;
11. Evaluate existing eCRM program and research and implement strategies to improve program.
Tactics:
1. Regularly upgrade www.Virginia.org with relative enhancements to ensure the site remains
competitive and consumer-friendly;
2. Develop, maintain and provide regular updates to Virginia.org, VATC.org, Group and
Meeting planner site, Public Relations site and Sports Marketing site including enhancement,
search engine marketing, content development, rss feeds, web partner marketing services, domain
registration and renewal and hosting and maintenance services;
3. Maintain and provide regular updates to additional Web sites hosted by Virginia Tourism
(i.e. Wilderness Road, Virginia Green, Fall in Virginia);
4. Invest in Search Engine Marketing and Search Engine Optimization to maximize consumer traffic
to Virginia.org, lead generation for Travel Guide orders and eNewsletter signups, and promotional
efforts;
5. Provide comprehensive training to Virginia’s tourism industry partners to enable them to enter and
update their tourism information efficiently and effectively on Virginia.org;
6. Work with VTC agency of record to provide creative for the Virginia.org that supports the campaign;
7. Attend pertinent industry conferences and educational meetings in order to survey the competition
and learn competitive best practices for Web site marketing. Conferences include but are not limited
to ESTO, TIA Outlook Forum, Travel Com and Smack down;
8. Feature Virginia getaways, Packages and Promotions on Virginia.org;
9. Develop and launch group tours, meeting planner and sports marketing Web sites;
10. Develop and launch the new Virginia.org press room. The site will include a new image library, news
releases, feature stories and other pertinent materials;
Graphics
VTC’s graphics department is the in-house creative agency and they provide creative and collateral
assistance to support the Virginia is for Lovers Live Passionately campaign.
Department Objectives:
1. Manage a complex design program of approximately 250 projects a year that support VTC’s tourism
marketing objectives, the Virginia Film office’s marketing objectives, the Virginia Economic
Development Partnership’s and VNDIA’s marketing objectives and the office of the Secretary of
Commerce and Trade as needed;
2. Provide Virginia’s tourism industry with brand tool kit support and photography assistance upon
request (approximately 70 requests per year).
Strategies:
1. Support all VTC and VEDP divisions with creative, collateral materials and general graphic services;
2. Work with VTC advertising director and advertising agency of record to plan and create effective
collateral materials in house;
3. Provide graphic direction, assistance and ensure quality control for all VTC in house creative
projects;
4. Provide Live Passionately and Virginia is for Lovers logo to industry upon request and maintain
database;
5. Continue to develop and oversee management of VTC photo library with quality and diverse images
that support the Live Passionately campaign;
6. Provide creative direction for all VTC publications and produce visually appealing and effective
content that supports the Live Passionately campaign.
Graphics Resources
VATC.org/graphics
Brand Tool Kit
Live Passionately/Virginia is for Lovers Logo Use Policy
Department Objectives:
1. Produce $6 million in domestic earned media;
2. Bring at least 40 domestic journalists into Virginia’s various regions and destinations to research for
travel stories;
3. Engage a minimum of 50 industry partners in Public Relations outreach;
4. Continue to educate elected officials, key decision makers and Virginia residents about the economic
importance of tourism to the Commonwealth;
5. Launch new Public Relations online press room;
6. Achieve more than 50 in-state story placements that highlight the benefits of tourism in Virginia.
Strategies:
1. Pitch “Live Passionately” stories and Virginia travel story ideas to promote Virginia’s key selling
points;
2. Develop public relations programs that integrate the brand, product, technology/paid search and
public relations to maximize media value and bookings;
3. Develop an annual editorial/thematic calendar to outline promotions and public relations activities;
4. Maintain focus on media outlets with a broad consumer reach and high circulation;
5. Measure all public relations efforts by earned media value, circulation and impressions;
6. Pitch hot topics, packages, deals, themed getaways and travel trends;
7. Continue to develop media distribution list;
8. Support Sesquicentennial;
9. Integrate Virginia Green options into media outreach;
10. Work with industry to host media trips;
11. Make media calls with industry partners in major markets;
12. Send monthly eNewsletter to journalists;
13. Develop and implement a public relations plan with strategies to increase:
a. National media coverage
b. In-state media coverage
c. Electronic media coverage
d. Advocacy
14. Use technology to maximize the distribution and tracking of information to media;
15. Partner with EM and Advertising to synergize messaging and maximize resources.
Tactics:
1. Conduct quarterly media calls in-state, and in primary and secondary markets;
2. Track and report quarterly earned-media;
3. Maintain memberships in the Society of American Travel Writers (SATW), Public Relations Society
of America (PRSA) and Mid-Atlantic Tourism Public Relations Alliance (MATPRA);
4. Create an interactive online media center that uses the power of technology to promote Virginia travel
stories.
Department Objectives:
1. Generate 50,000 incremental leads as a result of promotions and sweepstakes;
2. Leverage marketing budget 3:1 through promotional partnerships;
3. Develop promotions that convince consumers that coming to Virginia is better than what they were
planning to do by extending brand messaging opportunities through national, international and online exposure.
Strategies:
1. Provide promotional trips that are better than the competition’s;
2. Build relationships with industry leaders, media partners, and promotional venues;
3. Independently and with staff create and devise promotion concepts, determine requirements, and
work with industry leaders, partners and sponsors to negotiate, implement and fulfill promotional
programs;
4. Educate industry leaders in development and value of promotions;
5. Participate in industry outreach programs such as hit squads, orientations, and showcases to educate
partners about the importance and benefits of promotions and enhance their understanding and
awareness of the value participation will provide their organization;
6. Develop, receive, review and approve promotional proposals from partners to see whether they
have value to VTC and provide a timely response;
7. Develop consumer promotions that integrate the brand, product, technology/paid search and public
relations to maximize media value and bookings;
8. Develop an annual editorial/thematic calendar to outline promotions and public relations activities;
9. Work closely with VTC’s Advertising Division to negotiate for ad value, exposure, logo placements
and hyperlinks;
10. Provide talking points for media and approve copy and signage on behalf of VTC;
11. Develop, negotiate, implement and fulfill promotions tied to corporate programs where such
promotions will help guide departmental activities in support of corporate initiatives;
12. Work with VTC’s advertising agency of record and advertising manager to negotiate promotional
programs as part of ad campaign or media buy;
13. Develop process for implementing specialty programs, setting guidelines, and educating staff.
Notes:
Promotions support advertising, public relations, electronic marketing and sales with in-kind promotional
opportunities that generate inquiries and stimulate visitation
Support the VTC’s integrated marketing programs by supporting promotions
Participating in promotions with VTC is a very cost-effective way to leverage limited marketing dollars
and gain maximum exposure
Most promotions require free admission to an attraction, an overnight stay at an accommodation, or a
getaway to a destination.
Promotions Resources
VATC.org/promotions
How to participate in VTC promotions
Promotions Primer
Department Objectives:
1. Produce 600,000 print, unlimited online Virginia Travel Guides annually;
2. Produce 25,000 Virginia Golf Guides annually;
3. Work with Graphics Division to manage VTC photo library including securing new photography
annually.
Strategies:
1. Provide efficient and effective service for statewide tourism products by developing and
implementing tools for Virginia’s outdoor recreation industry;
2. Design media marketing promotions for outdoor, golf and cooperative advertising programs by
attracting Virginia travel industry support;
3. Work with photographers on various photo shoots throughout the Commonwealth.
Tactics:
1. Offer industry ads, listings and events, photography and portraits of passion;
2. Manage distribution of VTC publications:
a. VTC’s 13 statewide Welcome centers
b. Virginia’s 58 local and regional visitor centers
c. 20 annual consumer shows
d. Mailed to all requestors
3. Work with editor of annual travel guide on editorial and photo selections for Virginia Travel Guide;
4. Work with industry on developing cooperative marketing opportunities for outdoor recreation;
5. Determine overall theme of annual travel guide.
Publications Resources
VATC.org
Virginia Travel Guide advertising
Domestic Trade Marketing: Group Travel Trade, Meetings and Sports Marketing
Department Objectives:
1. Increase domestic sales leads by 5 percent, including group travel trade, meetings and sports;
2. Increase EO 14 meetings and convention bookings and the estimated economic impact they generate
by 5 percent;
3. Leverage funds 3:1 through private-sector support for sponsorships and partnerships at all domestic
marketing trade shows, sales missions, sponsored events and cooperative trade advertising
opportunities to promote Virginia in target domestic markets.
Strategies:
1. Plan, direct and manage the creative efforts of the sales team to develop and implement VTC’s new
sales programs and events;
2. Engage VTC tourism partners in targeting consumer, group, meetings, smerf and sports professionals
through domestic sales and marketing initiatives;
3. Develop, clarify and initiate innovative action plans for VTC new marketing programs, trade
Tactics:
1. Secure Virginia travel industry partner participation to leverage funds for industry support and
sponsorships to exhibit and market Virginia group travel products, meetings, smerf (social-military-
educational-religious-fraternal) and sports marketing products through new domestic trades marketing
initiatives including key AAA Clubs, the group travel trade, meetings and conventions trade, smerf
markets and the sports marketing trade;
2. Design, develop and maintain the domestic group travel trade Web site on Virginia.org to integrate
with Live Passionately and promote Virginia and travel product as an exciting travel destination,
utilizing the integrated Web site to implement marketing initiatives and educate the travel trade
professionals to inspire new group tour business;
3. Design, develop and maintain the meetings Web site on Virginia.org and implement effective
marketing, advertising and Virginia product that promote Virginia as a meetings and smerf
destination, utilizing the integrated Web sites to educate the meetings and smerf trade industry and
encourage new meetings and smerf business;
4. Design, develop and maintain the new Sports Virginia Web site, the new Sports Virginia logo and
new Sports Virginia URL on Virginia.org as a new marketing tool for the statewide sports marketing
industry to promote Virginia as a premier sports destination to the sports trade professionals,
implementing new leveraged marketing and advertising initiatives;
5. Host an educational Fall Marketing Forum to strategize for the FY09 sales season focusing on
the Group Travel trade through industry seminars, workshops, VTC trade Web site creative
and developments, marketing plan and advertising initiatives, VTC Consumer Show Initiative,
VirginiaGreenTravel.com updates and first-ever Meetings marketing and Sports marketing industry
roundtable discussion and participation for Virginia domestic travel trade partners;
6. Secure Virginia travel partner participation and leverage funds for industry support and sponsorship
to exhibit at the following consumer and packaged travel industry trade shows and conventions,
including development of supportive marketing and promotional collateral: 2008 International
Motorcoach Group Conference, Student & Youth Travel Association Convention, Virginia
Motorcoach Association Conference, AAA National Convention, National Tour Association
Convention, AAA Carolinas Conference, 2009 American Bus Association Convention and 2010
sponsorships, North Carolina Bus Assn, Travel South Showcase and Travel Alliance Partners
Conference;
7. Secure Virginia travel partner participation and leverage funds for industry support and sponsorship to
exhibit at the following meetings, smerf and sports industry trade shows and conventions, including
development of supportive marketing and promotional collateral: 2008 Fraternity Executives Assn
Conference, Meeting Professionals Intl World Congress, American Society of Assn Executives,
HSMAI’s Affordable Meetings Trade Show, Virginia Society of Assn Executives to promote
VirginiaGreenTravel.com and EO 14 state meetings initiative, TEAMS Conference and Expo
(Travel, Events and Management in Sports), Rejuvenate Conference, Potomac Chapter MPI Mid-
Atlantic Conference, the Religious Conference Management Assn, Springtime, Natl Assn of Sports
Commissions and Society of Government Meeting Professionals Educational Conference;
9. Partner with Virginia Association of Convention and Visitors Bureau Tourism Committee and
Meetings Committee for sales missions in conjunction with group conventions, group tour marketing
initiatives and meeting and sports marketing initiatives;
10. Partner with Virginia tourism industry to leverage funds and showcase Virginia as a premier
destination in hosting qualified domestic trade regional familiarization tours for AAA consumer and
cruise marketing, group travel, meetings, smerf and sports markets;
11. Cross-train Virginia Welcome Center staff to represent the domestic sales team at AAA, cruise
marketing and consumer trade shows;
12. Maintain VTC memberships in the following professional group travel trade and consumer trade
organizations:
• American Bus Association
• American Society of Travel Agents
• Bank Travel
• Bus Association of New York
• International Motorcoach Group
• National Motorcoach Network
• National Tour Association
• North Carolina Motorcoach Association
• Pennsylvania Bus Association
• South Carolina Motorcoach Association
• Student Youth Travel Association
• Tennessee Motorcoach Association
• Travel Alliance Partnership
• Travel South USA
• United States Tour Operator Association
• Virginia Motorcoach Association
13. Maintain VTC membership in the following professional meetings, smerf and sports marketing
organizations:
• Association of Meeting Professionals
• American Society of Association Executives
• Hospitality Sales & Marketing Association Intl
• Professional Convention Management Association
• Meeting Professionals Intl - Potomac Chapter & Virginia Chapter
• Religious Conference Management Association
• Society of Government Meeting Planners
• National Association of Sports Commissions
• Virginia Society of Association Executives
15. Redesign, produce and distribute an effective 2010 Virginia Group Tour Itinerary Planner that
coordinates with the 2010 Virginia Travel Guide and provides opportunity for Virginia travel industry
to advertise and be visible in the VTC fulfillment for the group travel trade, distributed to trade show
leads, 800# and Web site solicitations;
16. Redesign, produce and distribute an effective 2010-2011 Virginia Meeting Planners’ Directory that
will include the new sports marketing statewide representation and provide opportunity for Virginia
meetings and sports marketing industry to advertising and be visible in the VTC fulfillment for the
meetings and sports market, distributed to trade show leads, 800# and Web site solicitations;
17. Partner with VTC to advertise and have a greater impact that generate leads through trade
advertising and coop opportunities for domestic travel trade, meeting planners and sports marketing
professionals;
18. Work in association with the Shenandoah Valley Travel Association, Virginia Association of CVBs,
Virginia Hospitality & Travel Association and Blue Ridge Parkway Association to secure travel
industry partners and leverage funds to exhibit at 20 targeted consumer shows that include targeted
AAA markets, AARP Show, Culinary and Women’s Show, to promote Virginia as a premier travel
destination to several key target demographic markets;
19. Maintain a comprehensive database of domestic group travel tour operators, AAA travel counselors,
meeting planners, smerf market planners and sports marketing managers to communicate regularly
and effectively through electronic and direct mail targeted marketing for qualified consumer, bank
travel managers, meetings, smerf and sports marketing professionals;
20. Educate and encourage the Virginia travel, meetings and sports marketing industry to continually visit
the VTC industry Web site, www.vatc.org for current domestic marketing initiatives and resources
that include the annual marketing calendar of trade shows, available sales lead reports for industry
distribution and action, VTC memberships in the travel trade, meetings and sports markets and
monthly Dashboard updates;
*International marketing has been growing at a significantly faster rate than domestic U.S. tourism over
the past two decades.
*The international market remains a great source for visitors to the Commonwealth with Washington
Dulles International Airport making its home in Chantilly, Virginia.
Objectives:
Canada:
1. Increase visitation from Canada by 5 percent;
2. Conduct a minimum of four Canadian site inspection visits;
3. Leverage budget by 60 percent annually through effective Canadian marketing partnerships;
4. Conduct at least 40 sales and follow up calls to third party sellers in Canada;
5. Increase inquiries from consumer advertising programs in Ontario and Quebec by 6 percent.
Overseas:
1. Create and implement a brand identity and promise that captures the essence of the entire destination
experience. Implement internal and external strategies that differentiate the CRUSA region from the
rest of the USA;
2. Create and implement integrated marketing strategies that are innovative and leading edge, that
advance the CRUSA brand and attract funding. Ensure that geographic targets are synchronized with
available air service to CRUSA gateway airports;
3. Establish strategies and commitment that ensure sound governance structure and long range
organizational leadership stability;
4. Ensure that all trade marketing efforts provide an opportunity to deliver CRUSA brand messages to
the consumer to drive room nights and increase length of stay. Cooperative marketing activities must
result in a 2:1 match of CRUSA funds;
5. Increase earned media value from $7 million to $20 million by 2013;
6. Create a robust, interactive Web site that supports the brand, reaches 2 million unique visitors by 2013
and becomes CRUSA’s primary marketing tool;
7. Strenthen research tools to better understand the CRUSA customer, assess the economic impact of
overseas arrivals to the region and to measure and evaluate CRUSA marketing programs.
Overseas:
1. Identify and employ appropriate and qualified third party resources to assist in the brand research and
development process;
2. Conduct appropriate consumer research using on-line surveys and/or focus groups in key target
markets overseas to assist in brand development strategy;
3. Integrate new brand messaging and promises in all marketing efforts including the Web site;
4. Identify process to assess and validate brand strategy, branding themes and to evaluate the success of
the new brand;
5. Maintain ongoing trade relationships currently identified in priority order as: United Kingdom,
Germany, France and the Benelux countries in Europe; Mexico and Brazil in Latin America and
Korea and China in Asia;
6. Ensure that all trade marketing activities enhance access to the consumer;
7. Develop consumer promotions that integrate the brand, product, technology/paid search and public
relations to maximize media value and bookings;
8. Develop an annual editorial/thematic calendar to outline promotions and public relations activities;
9. Maintain focus on media outlets with a broad consumer reach and high circulation;
10. Measure all public relations efforts by earned media value, circulation and impressions;
11. Explore opportunities with broadcast, online/blogs and radio in addition to print;
12. Explore new niche media opportunities that support CRUSA branding messages;
13. Reach out to affinity groups that support CRUSA niche and branding objectives;
14. Communicate regularly with media using the medium that suits them bes;t
15. Focus more on one-on-one media familiarization trips and less on group fam tours;
16. Explore all other opportunities to generate media coverage in addition to familiarization tours;
17. Complete transition to new web marketing firm;
18. Conduct a web usage analysis to understand overseas market trends before build out of new site;
19. Design a dynamic Web site that ensures top of class functionality, is market specific and maximizes
length of stay on the site;
20. Develop a database of 300,000 opt in consumers;
21. Attend 2009 TIA Pow Wow in Miami, Florida;
22. Maintain in-market representation in the United Kingdom, Germany, Continental Europe, Mexico and
Brazil.
Department Objectives
1. Increase lodging reservations by 3 percent;
2. Fulfill all inquiries within 2 business days;
3. Increase revenue by 5 percent;
4. Increase partner demos by 2 percent;
5. Maintain Virginia Welcome Centers (VWC) advertising space at 85 percent capacity;
6. Increase participation of local/regional visitor centers’ state certification program.
Department Strategies
1. Encourage visitors to extend stay by promoting local destinations, attractions, lodging and eateries;
2. Provide outstanding customer service and interactive experiences at VWCs;
3. Provide training and support for Consumer Services Center (CSC);
4. Direct and manage CSC to meet VTC goals for both publication fulfillment and management of
consumer database;
5. Proactively market VWC advertising and promotion opportunities;
6. Support VTC’s branding campaigns and promotions;
7. Educate and train industry about VWCs’ services;
8. Explore opportunities to broaden the customer base to increase revenue;
9. Foster VDOT relationship to support and enhance VWCs;
10. Organize and implement FAMS for VWC staff;
11. Provide lodging reservations through VTC’s commission-based initiatives or direct communications;
12. Conduct annual seminar for local/regional Visitor Center’s to educate and support their operations and
initiatives;
13. Educate and support VCs to expand participation in certification program.
Administrative Objectives
1. Meet Virginia Department of Emergency Management (VDEM) and Office of Commonwealth
Preparedness (OCP) requirements with a revised Continuity of Operations Plan (COOP);
2. Obtain a preferred “Virginia is for Lovers” (VIFL) merchandise vendor to produce commission
revenue;
3. Obtain an agent to license and manage the use of the VIFL trademark and other VTC creative;
4. Implement new customer ordering and billing system;
5. Issue an RFP for multimedia advertorial and promotional opportunities to generate new revenue;
6. Reduce fulfillment costs.
Administrative Strategies
1. Contract with a COOP specialist to develop and implement VTC “recovery plan”;
2. Educate and train VTC staff on/about COOP;
3. Contract with a merchandiser to meet VTC’s VIFL merchandising and revenue goals;
4. Explore with a licensing agent to generate revenue and manage the use of the VIFL trademark;
5. Complete conversion and launch of new customer ordering and billing system;
6. Create administrative and user manuals for new customer ordering and billing system;
7. Train customers and VWC staff on new customer ordering and billing system;
8. Explore and write multimedia advertorial and promotional RFP;
9. Explore opportunities for alternative fulfillment options and methods and if necessary write RFP.
Department Objectives:
1. Ensure that Virginia’s Film Office remains competitive in recruiting national film industry
productions through continued incentive funding and the pursuit of creative marketing opportunities;
2. Attract domestic and international film, television, and video and multi-media production to the
state and increase economic benefit by 3 percent;
3. Increase the number of contracts with producers, script writers, production companies, studios by
5 percent annually to encourage film production in Virginia.
Strategies:
1. Promote best location advantages;
2. Support the growth of Virginia’s in-state production industry;
3. Conduct one to one meetings with prospects.
Tactics:
1. Attend pertinent trade shows that generate qualified leads for new business;
2. Provide industry with Governor’s Motion Picture Opportunity Fund Incentive program;
3. Participate in trade advertising;
4. Maintain and update Virginia film office Web site;
5. Maintain an online location library;
6. Provide an annual research paper documenting economic impact;
7. Participate in the Virginia Production Alliance awareness plans;
8. Produce and distribute a Film Production Services Directory;
9. Develop and implement marketing opportunities with films made in Virginia;
10. Promote colonial era backlot sets to recruit production.
Notes:
Visit Film location library
Online at www.film.virginia.org to see photographs of your areas
Contribute to the film location library: submit photo of potential film locations to the library
Promote your community. Promote your area in the film office production services directory
Research:
Visitor profiles
Learn who is coming to visit Virginia, why, from where, doing what
Economic impact: how much do travelers spend in your community?
What does that mean in terms of budget jobs and taxes?
Trends: lodging, competition, attitudes, effectiveness and more
We are very pleased to present the new 18-month Virginia Tourism Cooperative media plan for Virginia
Tourism Corporation and industry partners. This media plan covers January 1, 2009-June 30, 2010.
We received and analyzed over 100 proposals for this 18 month plan. Each media partner was challenged
with assisting VTC in fulfilling each goal. Ultimately, the media schedule created was based on each me-
dia partner’s ability to ensure a successful 18 month campaign.
In addition to a strategic print plan, we are now introducing new cooperative interactive elements to the
media plan that we hope our industry partners will explore. The opportunities are meant to accommodate
budgets of all sizes and give destinations of all kinds an interactive element to their media campaigns. We
hope that you will explore these opportunities and we welcome any questions about how such cooperative
programs will work and how they can benefit you.
We are now providing our industry partners with several tools to help assist in their media planning. For
instance, you will find easy reference forms outlining opportunities including due dates, costs, etc. You
will also find tools showing discounts received by participating in such opportunities.
We are looking forward to a successful 18 months and beyond with our industry partners and are here
to assist and answer questions. Please contact Carey Mosser at cmosser@boomyourbrand.com with any
questions regarding the media plan.
Please see the following pages of this document to review notes regarding the media plan documents.
Carey Mosser
Sr. Contact Strategist, BCF
757.497.4811
cmosser@boomyourbrand.com
Consumer Flowchart
• 18 month schedule of media
• Includes co-ops and VTC only opportunities
• Broken out by category of publication (lifestyle, travel, outdoor, epicureanm, etc.)
Trade Flowchart
• 18 month schedule of media
• Includes co-ops and VTC only opportunities
• Broken out by category (Group Tour & Meetings)
*Please note that rates are still being negotiated and could change
*2009 & 2010 rates and dates are estimated and could change
18
SEPTEMBER
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13
SEPTEMBER MARCH
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
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JUNE SEPTEMBER OCTOBER DECEMBER JANUARY MARCH APRIL MAY JUNE
JUNE SEPTEMBER OCTOBER DECEMBER JANUARY MARCH APRIL MAY JUNE
AUGUST MAY
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
SEPTEMBER/OCTOBER
WINTER SPRING
APRIL/MAY ISSUES
SEPTEMBER APRIL
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
SEPTEMBER/OCTOBER
SEPTEMBER/OCTOBER MARCH/APRIL
15 13 13
OCTOBER APRIL
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
MARCH-MAY
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
2009 2010
2009 2010
2009 2010
2009 2010
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
MARCH-MAY
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
MARCH-MAY
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
JUNE SEPTEMBER DECEMBER MARCH JUNE
JULY SEPTEMBER NOVEMBER MAY
JUNE NOVEMBER JUNE
OCTOBER APRIL
SEPTEMBER MAY
JUNE DECEMBER JUNE
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
AUGUST/SEPTEMBER FERUARY/MARCH
SEPTEMBER JANUARY
JUNE AUGUST JUNE
AUGUST FEBUARY APRIL
10 12 9 14
AUGUST MAY
JUNE/JULY NOVEMBER DECEMBER APRIL/MAY JUNE
SUMMER SUMMER
DECEMBER MARCH
OCTOBER/NOVEMBER
MARCH 2009-FEBRUARY 2010
SEP TBD APR TBD
*Please note that rates are still being negotiated and could change
*2009 & 2010 rates and dates are estimated and could change
18
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13
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JUNE SEPTEMBER OCTOBER DECEMBER JANUARY MARCH APRIL MAY JUNE
AUGUST MAY
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
25 1 8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
SEPTEMBER/OCTOBER
WINTER SPRING
APRIL/MAY ISSUES
SEPTEMBER APRIL
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
25 1 8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
/JUNE SEPTEMBER/OCTOBER
SEPTEMBER/OCTOBER MARCH/APRIL
15 13 13
OCTOBER APRIL
JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER JANUARY FEBRUARY MARCH APRIL MAY JUNE
25 1 8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
MARCH-MAY
(IN) = INTERNET
VTC ONLY
STANDARD CO-OP
BUY DOWN
VTC BONUS AD
*Please note that rates are still being negotiated and could change
*2009 & 2010 rates and dates are estimated and could change
CY 09 CY 10
FY 10
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8 15 22 29 6 13 20 27 3 10 17 24 31 7 14 21 28 5 12 19 26 2 9 16 23 30 7 14 21 28 4 11 18 25 1 8 15 22 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21
AUGUST/SEPTEMBER FERUARY/MARCH
SEPTEMBER JANUARY
JUNE AUGUST JUNE
AUGUST FEBUARY APRIL
10 12 9 14
AUGUST MAY
JUNE/JULY NOVEMBER DECEMBER APRIL/MAY JUNE
SUMMER SUMMER
DECEMBER MARCH
OCTOBER/NOVEMBER
MARCH 2009-FEBRUARY 2010
SEP TBD APR TBD
1. A minimum of three entities must partner financially to apply for funding consideration. Partners may
consist of Virginia towns, cities, counties, convention and visitors bureaus, chambers of commerce, other
local or regional destination marketing organizations (DMO), private businesses, museums, attractions,
cultural events, and other not-for-profit entities. DMOs are no longer required to be a financial partner;
however, all applications must include a letter of support from each DMO(s) within the project coverage
area. DMOs can be – and are encouraged to be – partners in the application. A list of DMOs can be found
at http://www.vatc.org/csir/dmolist.asp. Programs that are regional in scope are encouraged. All partners in
the application must be listed on www.Virginia.org and must provide a reciprocal link to www.Virginia.org
from their Web site. One partner must serve as the lead partner who will administer the program. The lead
applicant can only be the lead partner in one program per funding cycle and the program can apply only in
one funding tier. A potential vendor of services for or to the application partnership program, either directly
or indirectly, cannot be a partner in the application. Applicants are encouraged to seek services through a
competitive bid process and are encouraged to utilize SWAM (Small Business, Women, or Minority-Owned)
vendors, when possible. For more information, please visit http://www.dmbe.virginia.gov/.
2. There are two levels of funding in the VTC “Live Passionately” Marketing Program. The maximum
match amount in each program will be as follows:
There are very limited funds for this program, therefore funding will be awarded on a merit scale. Awarding
of funding is based upon information contained in the application and will be scored based upon the VTC
“Live Passionately” Marketing Program Scoring Guidelines (page 5). Since awards are determined from
these scores, the application must be as complete as possible. Actual award may or may not equal amount
requested and is based on available funds at the time of award. In making decisions on grant applications,
the Virginia Tourism Corporation may consider such factors as type and scope of the applying organiza-
tions, the organization’s additional resources, past awards to the applying organizations, the impact and
priority of the proposed project, the timetable, the number of applications received, the dollar amounts of
the applications received and most importantly, the impact of the project’s ability to increase and track over-
night stays and visitor revenue in the program coverage area.
4. The match is a cash match only. No in-kind services or costs will be allowed for matching purposes,
without prior written approval from VTC.
5. Repeat applicants are allowed, however new applicants are preferred. All programs must be for new
initiatives such as advertising (print, media, electronic), tradeshows (registration only), Web site develop-
ment and web marketing, brochure development (design and printing), and fulfillment costs. The use of
VTC funds must be clearly specified in the application.
• Placement of Advertisements – (includes print ads, radio, television, etc.). Ads must promote the
applicants area to visitors. Applications must incorporate some aspect of the VTC “Live Passionately”
campaign. Applications that more fully integrate the “Live Passionately” marketing opportunities
will score higher. If the proposal includes media outlets that are not part of the VTC Partnership
Advertising Opportunities, justification should be included as to why the proposed media outlet is
used.
• Printed Materials – Travel related printed materials including brochures, media kits, group tour
publications, meeting planner publications and other printed information materials designed to
promote the partner’s area as a travel destination. Such projects must include a marketing
mechanism and plan for promoting the availability of such printed materials.
• Web site Development – Development of Web sites to promote the applicants areas are eligible.
Maintenance fees for Web sites are NOT eligible. Any Web sites must include the Virginia is for
Lovers “Live Passionately” badge and must provide a reciprocal link to www.Virginia.org from their
Web site.
• Electronic Marketing – Search engine optimization, banner and Web site advertising, and other
electronic marketing initiatives are eligible expenses.
• Travel and Trade Show Booth Rental/Participation Fees – Fees associated with registration at travel
and trade shows are eligible. Travel expenses, including accommodations, and transportation,
are NOT eligible for funding.
• Dues and Memberships – Fees that are required to participate in marketing initiatives or travel trade
shows are eligible.
• Fulfillment Costs – Fees associated with mailing collateral materials as a result of the marketing
programs are eligible as well as the cost of toll-free numbers associated with the programs.
• Tradeshow Displays – Design and production of display units that will be used in conjunction with
travel promotions at travel and tradeshows are eligible.
The following will NOT be funded by the VTC “Live Passionately” Marketing Program:
• Programs that do not contribute to increased visitation to the partner’s area and to Virginia.
• Administrative expenses including office space, salary and personnel costs, office supplies, office
equipment, normal office postage, other administrative costs and overhead costs. (Toll-free numbers
associated with the programs will be funded as described above, as will postage fulfillment costs
directly associated with the programs).
• Costs of promotional items (such as pens, pencils, etc.)
• Event start up and production costs.
• Maintenance fees for Web sites are NOT eligible.
• Travel expenses, including accommodations, and transportation, are NOT eligible for funding.
Additional requirements and requested information contained in the VTC “Live Passionately” Marketing
Program Scoring Guidelines (pages 5 – 9) must also be met.
6. All programs must include a sustainability mechanism for programs that will be ongoing after the fund-
ing cycle. All programs must include plans for funding programs in case full funding is not awarded.
7. Applications must incorporate some aspect of the VTC “Live Passionately” campaign. Applications
that more fully integrate the “Live Passionately” marketing opportunities will score higher. If the proposal
includes media outlets that are not part of the VTC Partnership Advertising Opportunities, justification
should be included as to why the proposed media outlet is used. The VTC “Live Passionately” badge and
the www.Virginia.org Web site address must be included in all marketing materials. (Exception for bro-
chure size ad units). Examples of support of VTC “Live Passionately” include the following:
• Participation in VTC consumer and/or trade cooperative media buys listed on VTC marketing
calendar. Please refer to http://www.vatc.org/advertising/coopadprog/partneradvertising.asp for
complete partner media buy information, and for the VTC “Live Passionately” Brand Tool Kit.
• Additional information can be found in the VTC “Live Passionately” Marketing Plan available at www.
VATC.org.
• Placement of advertising in the Virginia Travel Guide, the 2010 Group Itinerary Planner, and/or the
2010/2011 Meeting Planners Directory
• Participation in the VTC Online Booking partnership program with Travelocity.
• Participation in VTC datashare program; See http://www.vatc.org/emarketing/datashare.asp
• Providing travel product on Virginia.org Web site for group tour, meetings and sports product for the
professional trades
• Encouragement of local tourism industry partners to list their businesses on Virginia.org.
• Participation in the Canadian “Balance” program
• Assistance in hosting of CRUSA fam trips, media tours, and other VTC sponsored tours
• Participation in VTC promotion opportunities
• Placement of brochures in the Virginia Welcome Centers
• Placement of a translite ad in the Virginia Welcome Centers
• Participation in the Welcome Center Tourism Blitz program
• Participation in VTC/SVTA consumer show program
• Participation in VTC domestic trade show opportunities for AAA, group tour, meetings and sports as
noted on VTC Marketing Calendar
8. All applications must include a detailed marketing plan that clearly states specific media placements,
timelines, and costs. The use of these funds must clearly be shown. Failure to include a detailed market-
ing plan will result in disqualification. The marketing plan must follow the format as stated on page 9.
10. All programs should be completed within 18 months of the award notification date. VTC will request pe-
riodic updates on the progress of your program. A final report must be submitted to the VTC within 60 days
of the end of the program detailing the results of the program, including return on investment, performance
measure outcomes, and other supporting data. Failure to provide the final report, or failure to meet guide-
lines stated in application, may result in partners being in default and any funding awarded to date may be
refundable to VTC.
11. Successful recipients are strongly encouraged to communicate the awarding of the VTC “Live Pas-
sionately” Marketing Leverage funds, and in particular the outcomes of your program. Information on the
amount of local money leveraged, number of partnerships developed, results of the program, return on
investment, and other pertinent information should be included. A news release template will be provided
by VTC as part of your award notification. This may be used in communicating the success of your program
to local media, community stakeholders, lawmakers and other opinion leaders.
12. The application must be received no later than 5 p.m. on November 11, 2008 at the VTC offices. Grad-
ing of applications is expected to be completed and award/denial notifications made in December 2008.
13. Please provide the original plus three copies of your application. Applications should be typed or com-
puter printed. Applications and supporting materials should not be bound or placed in a notebook. Staple
the application in the upper left hand corner. Supporting materials may be included in clear sheet holders
or similar pockets. Applications must follow format as stated on pages 6-9, and must address all aspects of
the guidelines as completely as possible.
14. FAX and/or e-mail applications will NOT BE ACCEPTED. For tracking purposes and date/time delivery
recording purposes, it is suggested that applications be sent via UPS, FedEx, DHL, or USPS Registered
Mail/Return Receipt Requested.
15. Any changes in the applicants program that arise after notification of award must be submitted in writing
and approved in writing by VTC. Failure to do so may result in default and any funding awarded to date may
be refundable to VTC.
Applications are due by 5:00 PM on Tuesday, November 11, 2008. Send applications to:
The following will be used in evaluating applications for the VTC “Live Passionately” Marketing Leverage
Program. Applicants must follow format as stated on pages 6-9. Please make sure your application thor-
oughly answers each of the following questions, and in the order as shown below.
Maximum Points
PROGRAM DESCRIPTION
• Program Description and Partner Evaluation 15 pts
o What do you want to accomplish?
o What are the goals for your program?
o Who are your partners and what is their role and financial commitment?
Total: 15 pts.
PROGRAM CONTENT
• Target Audience and Market Research 20 pts.
o Who is your target market and audience?
o Why did you choose this market?
o What research supports your interest in this market?
• Marketing Message and Program 20 pts.
o What is your message that will cut through the clutter
and encourage action?
o What resources do you have and need to reach the target market?
o What is your marketing plan to reach the target market?
o Is the marketing plan detailed, with specific timelines?
• VTC “Live Passionately”
o Does the program support the VTC “Live Passionately”
campaign, including the VTC Partnership Advertising Opportunities? 20 pts.
Total: 60 pts.
PERFORMANCE MEASUREMENT
• Effectiveness of Program 25 pts.
o Have you clearly listed your objectives, desired outcomes,
and demonstrated how you have leveraged dollars?
o Have you clearly established realistic baseline numbers
and clearly stated your targets?
o How will you know if you have reached your target audience?
o How will you report the effectiveness of your program?
o Is there a plan for implementing the program if requested
funding is not fully awarded?
o Is there a sustainability plan to continue the program after the
requested funding cycle?
Total 25 pts.
Applicants must follow the format and order below in preparing the application.
Answer each question as thoroughly as possible.
1) COVER SHEET
• Complete the Virginia Tourism Corporation “Live Passionately” Marketing Leverage Program Applica-
tion Cover Sheet and include as the first page of your application. Be sure to indicate program name, fund-
ing level requested and anticipated completion date.
• Complete the information sheets for the lead partner and each partner in the program. A minimum of
three entities must partner financially to apply for funding consideration. Indicate the complete contact infor-
mation for all partners, including the partners’ financial commitment for the project. Attach additional pages
for each partner. Do not alter the partner information sheets.
• Description of the proposed program and goals, and the partner’s role in the program. Answer the fol-
lowing questions: What do you want to accomplish? What are the goals for your program? Who are your
partners and what is their role and financial commitment? Does the application follow the Marketing Lever-
age Program scoring guidelines (page 5)?
• Who is your target market and audience? Why did you choose this market? What research supports
your interest in this market?
• Please include specific citations regarding the source of your information. For example, if your data is
from visitor logs at an attraction, or from the Research Section of www.vatc.org, indicate this in the market
research section. Make a documentable case for why you are choosing this project, the focus of the project,
and why you chose the particular audience and market.
5) MARKETING MESSAGE AND PROGRAM (attach up to two pages, plus the detailed marketing plan)
• What is your message that will cut through the clutter and encourage action?
o Your message needs to be clearly stated. Your message is your means for standing out from the
competition and reaching your audience, then encouraging them to act (visit). It should be a call
to action that encourages the next step, whether requesting additional information, or visitation to
your area. Example: Experience Shenandoah at War: One Story, a Thousand Voices.
(Shenandoah Valley Battlefields Association)
• What resources do you have and need to reach the target market? Does the program efficiently use
these resources?
• What is your marketing plan to reach the target market? Is the marketing plan detailed, with specific
timelines? In addition to answering these questions, provide a detailed marketing plan showing specific
media placements, placement dates, brochure development, costs associated with program, etc. in the
format shown on page nine (Marketing Plan and Budget Timeline). You may reproduce the form, but you
must follow the format shown.
Performance measures are the indicators of the effectiveness of your program. Without strong and mean-
ingful measures, you will be unable to effectively determine if your message moved your target audience
to act. The measures provide information of the success of your program, define the amount of leverage of
marketing funds, and establish a return on investment. Clearly defined performance measures will be key
in developing your final report.
• Have you clearly listed your objectives, desired outcomes, and demonstrated how you have leveraged
dollars?
• Have you clearly established realistic baseline numbers and benchmarks and clearly stated targets for
your program?
o If you are starting a new program, you may not have data from previous projects. In this case,
realistic numbers should be provided, based upon similar projects from either your area, or other
areas. These benchmarks are against what you will gauge the response of your project. For
example, if you have never advertised in a particular publication, you will not have data based
upon prior experience. However, using the number of exposures, circulation of the publication,
etc., you should be able to establish a realistic target of responses as a result of your program.
Clearly indicate this number as your benchmark.
(Example: The circulation of a publication is 2.5 million. We hope to generate leads based on 1
percent of the circulation or 25,000. Of those 25,000 leads we hope to convert 20 percent to
actual visitors, for an increase of visitation of 5,000)
o For projects that build upon existing marketing efforts, targets should include measurement of
visitation, revenue, and other current meaningful indicators as baselines for projections of new
targets. (Example: Visitation in 2008 was 10,000. We hope to increase visitation by 15 percent to
11,250 in 2009.)
o Have you included a mechanism to measure the response to your project? This may include the
number of leads generated; number of coupons returned; Web site statistics, intercept surveys,
conversion studies, and other measurement mechanisms. These should tie into your targets and
benchmarks. The best indicators are those which conclusively show that – as a result of your
project – you attracted visitors to your area.
• How will you report the effectiveness of your program to the VTC, and to your stakeholders?
o A final report detailing the outcome of your project is due within 60 days of the completion of the
project. The report needs to clearly answer the questions above with specific data, examples of
the results of the program, and other supporting documentation.
o Successful recipients are strongly encouraged to communicate the awarding of the VTC “Live
Passionately” Marketing Leverage funds, and in particular the outcomes of your program, to local
media, community stakeholders, lawmakers and other opinion leaders. Indicate how you will
communicate the awarding of funds and the outcomes of your program.
It is important to include as much detail in the Marketing Plan and Budget Timeline as possible. Please do
not include general statements, such as “the program partners will place magazine ads.” Rather, include
specific placement dates, ad sizes, rates, etc. For example, indicate that you will place in Smithsonian
Magazine a 1/6 page four color ad, two times in the April 2008 and September 2008 editions at a total cost
of $4,320.00.
For non-advertising related expenses, indicate what the expense represents, estimated costs, and an-
ticipated completion dates. For example, if a portion of the application is for the production of a brochure,
please indicate the purpose of the brochure, cost of design, cost of production, number produced, and the
anticipated completion date. Clearly show for what the requested VTC Marketing Leverage funds will be
used, and for what the partners dollars will be used.
Please reproduce the information as needed, following the format on the following page, and include as
part of the Marketing Program Plan section.
PROGRAM NAME____________________________________________________________________
TOTAL BUDGETED AMOUNT
All programs should be completed within 18 months of the date of award notification.
The final report must be submitted to the VTC within 60 days of the end of the program.
LEAD PARTNER CONTACT INFORMATION (Please provide exact contact information for where corre-
spondence regarding application is to be sent, including reimbursement payments).
Name of Program
Telephone Fax
E-mail address
$
Lead Partners Financial Commitment
Please include contact information for each additional partner on the following pages
Name of Program
Name of Partner
Telephone Fax
E-mail address
$
Partners Financial Commitment
Name of Program
Name of Partner
Telephone Fax
E-mail address
$
Partners Financial Commitment
• Have you provided all requested information for all partners, including the partners’ financial commit-
ment? A minimum of three financial partners are required to participate.
• Are all partners listed on www.Virginia.org? Information on the free listings can be found at http://
www.virginia.org/admin/login.asp.
• Have you included a letter of support from the DMO(s) in the project coverage area?
• Have you thoroughly described your program, established your goals, and defined the role of your
partners?
• Have you identified your target audience, and justified that audience through valid, documented
research and data?
• Have you provided a detailed marketing plan, timeline for action, and budget for your project? Refer
to page 9 of application and follow that format precisely.
• Have you clearly stated your targets, baseline numbers, and benchmarks so as to effectively measure
the outcomes of your project?
• Have you indicated alternative plans in the event full funding requested is not awarded?
• Have you indicated how you will sustain the program in the future?
• Have you indicated how you will communicate the results of your program to the VTC, and to your
stakeholders?
• Have you included the original plus three copies of the application?
• Applications are due by 5:00 PM on Tuesday, November 11, 2008. No electronic submissions or
faxes will be accepted. It is encouraged for you to use a delivery service that allows for tracking of the
application delivery. Applications should be sent to:
Staff Staff
Michael Banks
Distribution Center Assistant
mbanks@virginia.org
804-545-5592
BCF Staff
240 Business Park Drive
Chris Canfield
Virginia Beach, VA 23462
Vice President of Tourism Education and Development
757.497.4811
ccanfield@virginia.org
Fax: 757.497.3684
804.545.5562
Boomyourbrand.com
Steve Galyean
Art Webb
Director of Tourism Development
President and CEO
sgalyean@virginia.org
Jacinthe Pare 804.545.5517
Account Group Director/Partner
Bobbie Walker
Keith Ireland
Director of Tourism Education & Workforce Readiness
Creative Director/Partner
bwalker@virginia.org
Glenn Dano 804.545.5582
Account Executive
Wirt Confroy
Tyson Misleh
Director of Partnerships
Assistant Account Executive
wconfroy@virginia.org
Laura Walker 804.545.5552
Director of Creative Services
Kitty Barker
Ginny Petty
Tourism Development Specialist - Southwest Virginia
Senior Copy Writer
kbarker@virginia.org
Joe Schnellmann 276.466.2932
Senior Art Director
Sandra Tanner
Kevin McCarthy
Tourism Development Specialist - Southside Virginia
Production Coordinator/Copy Writer
stanner@virginia.org
Katherine Kivlighan 434.757.7438
Contact Strategist Supervisor
Randy Rose
Carey Mosser
Tourism Development Specialist - Southwest Virginia
Senior Contact Strategist
rrose@virginia.org
John Runberg 276.322.2044
Director of Digital Development
Hollis Sullivan
Sonji Morgan
Tourism Education & Development Assistant
Project Manager
hsullivan@virginia.org
Jessica Kraft 804.545.5546
PR Director
Angela Wiggins
Mary Douglas
Partnerships Coordinator
PR Account Executive
awiggins@virginia.org
Maria Sabale 804.545.5553
PR Account Executive
Wanda Walton
Tourism Education Manager
wwalton@virginia.org
804.545.5538