Beruflich Dokumente
Kultur Dokumente
WELCOMING
Good morning maam, welcome to __________ restaurant. May I suggest a table for you? If you dont mind
maam, may I ask , do you have any reservation done before with us?
May I ask your name pls., Yes _______ ,Excuse me for a while Ill just check our reservation logbook.
Thank you for waiting _____, you have a reservation under your name and you reserved the table at the pool side.
This way please.
H. TAKING ORDER
Excuse me maam, If you are ready may I take your order now? By the way maam, if you find some difficulty in choosing
your menu, may I suggest some items.
For your appetizer we have our best seller____________________.
Or you want a hot steaming ______ instead. You want to try of chefs own version of __________Yes maam you want
________________.
How about for your salad maam? Our salads is truly nutritious. Shall I get you ____________.
Yes maam you want _________.
For your entre maam? Would you go for chicken, pork or beef? Or you want Fish or seafood instead?
Yes maam you want ___________.For Chicken we have_______________, For Pork we have__________, For
Beef________, For Fish we have_____________.
Yes maam you want__________________.
Note: Retrieve the menu folder on the leftt side of the guest. Take order wine on the right side of the guest.
To complement your food maam, May I suggest a bottle of __________ or would you rather choose from the winelist. For
_____wine, we have____________(description)
Yes maam you want ____________
May I repeat your order maam? One bottle of ___________.
Did I get your order right maam?
Excuse me maam. Shall Ill bring the bottle or Ill leave here on your table?
Excuse me.
POURING OF WATER
L. WAITING
Excuse me maam. If you need an assistance, Im just here at your back. ( RIGHT SIDE OF THE GUEST)
By the way maam How do you find your food maam? B(LEFT SIDE)
Thank you for the complement maam.
( Clearing soiled dishes, bread and butter plate, condiments, Remove wine glass and bottle)
N. CRUMBING
Excuse me maam. May I offer you a dessert. Im sure you would not want to miss our famous cake for your dessert. May I
bring youre a sliced of ________ or would rather have a taste of our local delicacies like ______________?
Yes maam one serving of __________. Excuse me. (Repeat the order)
Excuse me maam, Would you like to complete your meal with a freshly brewed coffee? Or would you go for latte, espresso
or mocha?
Yes maam a cup of freshly brewed coffee.
R. BIDDING GOODBYE
Thank you maam for dining with use. We look forward to you next visit.