Survey Questionnaires

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will give to us will be used only for research purpose. We will keep this information secret as you want.
Hopefully, you will cooperate with us.
Respondents Profile:
Type of the Institution: [a]Private [b] Public [c] Others
Age: [a] 15-25 [b] 26-35 [c] 36-45 [d]46-55 [e] 56+
Gender: [a] Female [b] Male
Occupation: [a] Doctor [b] Nurse [c] Administrative Staff

Sl. Strongly Agree Neutral Disagree Strongly

No. Issues Agree Disagree

01. Healthcare technology helps speed up the

business process.
02. Healthcare technology enhances customer
satisfaction.
03. Healthcare technology enhances the efficiency
of your service.
04. Healthcare technology enhances accessibility
and communication with your patient or
customer.
05. It is easier to work with electronic systems than
with paper records.
06. Information is more secure and confidential in
electronic media than paper records.

Sl. Strongly Agree Neutral Disagree Strongly

No. Issues Agree Disagree

07. Healthcare technology can be used easily.

08. Healthcare technology helps facilitate your

service.

09. You can easily fix the error/fault of the

healthcare technology.

10. Your healthcare technology is always up-to-

date.
11. Your healthcare technology is self-solving
when an error occurs.
12. Patient information is more disorganized with
 the computer systems compare to paper
systems.
13. Fewer records can be lost and record
management can be improved.
14. You would like to move to a paperless system
as soon as possible.

Sl. Strongly Agree Neutral Disagree Strongly

No. Issues Agree Disagree

15. Your customers believe that the technology

system is very useful for your organization.
16. Your healthcare hire IT specialists staff
members to look after the IT system.

17. Your healthcare has enough staff to look after

IT specialists and related staff.

18. Your boss supports training and attending

seminars on new technology.

Sl. Strongly Agree Neutral Disagree Strongly

No. Issues Agree Disagree

19. You want to use new technology to serve your

patients/customers.
20. You believe that you will bring in new
technology to improve service to your
customer, and the efficiency of your work.

THANK YOU