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Team D: Training Assessment and Evaluation Plan 3
Introduction
Our company, A-1 Institute, specializes in training instructors who work in online
learning environments geared toward adult learners. We believe the importance of
assessment cannot be underestimated. According to the Edutopia website,
Assessment is an integral part of instruction, as it determines whether or not the goals
of education are being met (Author Unknown, 2008). In an effort to ensure we are
preparing our trainers adequately, our team has developed this assessment and training
evaluation plan. This plan will be used to prepare instructors for developing,
implementing, and analyzing different types of assessments in their online classrooms,
as well as implementing program evaluation.
In order to assess our learners progress in these four learning modules, we will
employ four types of assessments: diagnostic, formative, summative, and
performance/authentic assessment. The specific assessments we plan to use,
including their placement within the learning modules and rationale for each type of
assessment, are included in the chart below.
Examples of each type of the four types of assessment are described below.
Diagnostic Assessment
Diagnostic assessments will be used to gather information about the learners prior
knowledge of the subject or topic. Learners will complete a diagnostic assessment that
includes open-ended responses before starting the training program. Below is the
diagnostic assessment that will be used in this training program.
This diagnostic assessment will be used to gather data from the learners and to
determine a common starting point for instruction in each of the learning modules.
Team D: Training Assessment and Evaluation Plan 6
Formative Assessment
Formative assessments will be used throughout the learning process to measure
student learning. They provide feedback that helps learners identify their strengths and
weaknesses. Instructors can use the results of formative assessments to focus on areas
of weakness and improve their teaching in those specific areas.
Sample 1: Learners will complete many different types of formative assessments
throughout the training program. Below is one example of a formative assessment that
will be used in Module 1 of this training program.
Figure 2.3: Sample formative assessment for Module 1 (Venn diagram graphic organizer)
This graphic organizer, in the form of a Venn diagram, will allow learners to demonstrate
their understanding of how assessment and evaluation are alike and different.
Team D: Training Assessment and Evaluation Plan 7
This short 1-minute summary will allow learners to describe what they learned. The
instructor will collect and analyze these summaries to determine gaps in understanding.
(Note: Learners will complete this exercise using a computer. The example is shown to demonstrate how
this online learning exercise will be set up.)
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Learners will complete the end-of-program survey to share their opinions about the
overall success of the training program. They will rate the program according to the
choices provided on the Likert Scale (Strongly Agree, Agree Somewhat, Disagree
Somewhat, or Strongly Disagree). Instructors will use the data from the survey to
determine areas of strengths and weaknesses. They will use this information to revise
the training program for its next implementation period.
Summative Assessment
Summative assessments will be used to evaluate student learning at the end of the
four learning modules. Our summative assessments will include 20 multiple-choice
questions in the form of an exam, which will be administered at the end of each module.
The results of these assessments will be compared against a standard or benchmark
set by the assessment team at A-1 Institute.
The purpose of these assessments is to provide the instructor with data to demonstrate
whether the learners achieved mastery of the learning objectives of the learning
modules within the training program. They will also be used to determine the
effectiveness of the training program. These types of assessments will account for the
most points in the training program since they are comprehensive in nature.
Performance/Authentic Assessment
Performance/authentic assessments will be used to evaluate learners by having
them apply their skills or knowledge of the subject matter. For this type of assessment,
learners will be asked to create products such as projects, presentations, or other types
of authentic end products. Learners will complete these assessments during the third
learning module.
The purpose of these assessments is to allow learners to apply what they have learned
in the training program. In this case, the learners will be developing their own
diagnostic, formative, summative, and performance assessments.
Team D: Training Assessment and Evaluation Plan 10
The data that we will obtain from our assessments will vary. Some of it will be
quantitative in nature, while some of it will be qualitative in nature. For instance, the
assessment data that is quantitative in nature. This data will allow us to compare our
results against the standards and benchmarks that have been pre-determined by our
assessment team as desirable outcomes. For any results that are outliers when
compared to these norms, we will work to develop strategies for improving the
instructional materials and learning modules within the program. The formative
assessments and other types of open-ended responses will provide qualitative data that
will be used to make improvements in our learning modules and program as a whole.
rubrics will be used as a form of assessment because they clearly articulate exactly
what is expected of learners at each level of performance. Ideally, these rubrics will
leave no room for ambiguity, making it easy for learners to focus on what is expected
and also easy for trainers to score and provide structured feedback. Rubrics will be
given to learners prior to learning. In this way they can use these expectations as
guides for learning, and as a tool for self-assessment and consequent self-improvement
Please refer to the Appendix for sample rubrics that will be used in this training
program.
assessment efforts will be used as ways to improve instruction and learning in this
training program. First, assessment will be used to see if students are learning what the
Assessment will be further used to gather and analyze data about what is
working and what is not working. This information will be used to make informed
decisions about the training program. Through continual assessment and revision, the
training program will continue to improve and better meet the learners' needs.
The training program evaluation should be appropriate for learners and their
situation. The most popular model for evaluation of training and the most effective is
The Four Levels of Learning Evaluation. These four levels were described by Donald
following: Reaction, Learning, Behavior, and Results. We will conduct our evaluation
of the training program after the learners complete the training by having them complete
1) Reaction is how the learners feel about the training or learning experience, such
as the following:
If the training was practical and knowledgeable, and the trainees learned
2) Learning is the measurement of the intellectual capacity from before and after
the learning. This learning experience establishes the measurements of what the
assessments.
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3) Behavior is to see how the trainees have changed their behavior and how they
have applied the information they learned. The best measure of behavior is
become good employees for the business or organization and they will show
retention of the material that they learned during the training. When the trainee
learns and assimilates the training into their work environment, the possibilities
for increasing productions and sales will be high. Upon completion of the training,
the trainees will earn quality ratings and high customer satisfaction. (MindTools
One of the biggest issues of this evaluation training program is that it requires a
lot of time and expense to implement. These levels teach the trainees to develop new
skills that they need to be successful in their careers as instructors in an online learning
experience), and involves observing the learner, studying the results of examinations or
multiple-choice tests, and recollecting all the information from the learner to evaluate
assessment. Evaluation data helps to make decisions to determine the success and
progress of the program, and to decide what kind of benefit the institution will get.
Evaluation data assists in resolving problems or any kind of issues that institutions or
learners might have. With evaluation data, the organizations or institutions are able to
provide their feedback. We will use these results to improve our training program so our
Our company will evaluate our training program so we can determine specific
between year to over year, check the advertising to ensure we offer the right messages
to customers, gain insight to determine interest in our training program, and determine
The purpose of the evaluation data is to inform the progress and reach the goals
training programs.
Figure 7.1: A-1 Institutes goal is to become the trusted leader in training instructors for the field of adult
education.
Team D: Training Assessment and Evaluation Plan 17
References
Appendix