Change & Release Management with the SAP

Solution Manager 7.2

Tobias Hauk / Product & Solution Management / SAP Solution Manager

Live Expert Session

SAP Solution Manager 7.2 - February 2016
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 Planned
Innovations

Do You Have a Successful Release Management?

Up-to-Date
High Clear release
Release
pipeline and
Schedule? stakeholder planning?
satisfaction?

Meet scope No endless

and delivery miles of
targets? No Test spreadsheets &
Environment documents?
Contention?

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 Planned
Innovations

Do your projects go live whenever they are ready?

Project 4 Project 7

Project 2 Project 11

Project 9 Project 8

Project 1 Project 10

Project 6

timeline
A hard time to ensure proper & complete testing
High effort taking care of conflicts & dependencies
Many manual steps and activities during Go-Live
This means that you may have
No routine procedure for go-live situations
Trouble keeping your IT Services running

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 Planned
Innovations

Releases Synchronize Projects and Help to Keep the Control

Reduce Risk, Simplify Go-Live Process and

Decrease Test Effort
Go- Synchronized
Build & Functional Test Freeze

Joint Integration
Live Go Live

Test Phase
Project 1

Go-
Build & Functional Test Freeze
Live
Project 2

Go-
Build & Functional Test Freeze
Live
Project 3

Scope Build Test Deploy Hypercare Operate

Release 1

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 Planned

SAP Solution Manager 7.2 Innovations

Introduction to Release Management

Release & Deployment Management is essential

to manage successful deployment of all related
changes into the productive environment.

Release Management defines dates and

schedule for Releases.

Release content is determined by Projects,

Requests for Changes, and related Change
Documents.

The Release Cycle is a technical container and

model for the release content.

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Change Control Management
The whole is more than the sum of its parts

Release
Management

Change Request
Management

Quality Gate
Management

Central Transport
Management

Retrofit Transport
Analytics /
Change and Transport Change
system (SAP / Non SAP) Diagnostics

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 Planned
Innovations

The 3-Step Approach for Release Management in Solution Manager

Release Track
Release Planning Manage Release Cycle
Definition

Assign Change Documents &

System Landscape Durations & Go-Live Date Manage Release Deployment

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 Planned

SAP Solution Manager 7.2 Innovations

Solution Documentation integrated with Project-, Change- & Release Management

Project Manager IT Solution Architect Developer / Tester

IT Requirement Change Execution

PPM Project
(ChaRM) (ChaRM)

PPM Task

Release
Solution Business
Documentation Requirement
DEV QAS PRD

Business Process Expert

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New Architecture and
Infrastructure
 Planned
Innovations

New Architecture in SAP Solution Manager 7.2

The New Solution

Replace multiple projects and solution with a single
Solution including versioning based on Branches
Solution supporting flexible landscape assignment

Real Project Management

Replace underdone Project Management with full
Project Management Suite SAP PPM integrated into
Solution
PPM Project SAP Solution Manager processes
Project

Change Control Management

Establish central landscape definition with Logical
Change Control Component Groups and Change Control Landscapes
Management which allow easy, instant and multiple re-use capabilities.

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Understand the transformation from 7.1 to 7.2

Existing Infrastructure 7.1 New Infrastructure 7.2

Logical Component
Branches
Check In / Out

Project
Logical Logical
Component Component Logical
Component Group
Logical Component

Example ERP:
Solution

Logical Logical
Component Component

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 Planned
Innovations

Example for Best Practice in Solution Landscape Design

System Landscape Branches

Log Comp Group ERP

Production

Logical Component Production Production

PG1-100
Development Maintenance

Logical Component Maintenance Maintenance

DG1-100 QG1-100

Logical Component Development Development

DG3-100 QG3-100

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 Planned
Innovations

How to define your landscape for Release Tracks?

Complete Landscape
Definition
Solution (all LCGs incl. all LCs)

+ filter
Landscape

Logical
Component
Subset for
Variant Selection
(only particular LCs)
Branches
+ filter

Logical
Component Group
Stencil for
Deployment Control
& Release Tracks
Change Control (only particular LCGs)
Landscape

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Two Dimensions: Change Control Landscape vs. Branch

Branch - Which part of a given Landscape is relevant?

Innovation (Sandbox)
Landscape-Type Vector

Rollout (Local) Systems

HANA
CRM

SRM
ERP

BW

Development (n+1)

Production / Maintenance
(Global) System

Product / System Vector

Which Products/Systems of the overall Solution are relevant? - Change Control Landscape
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PPM Project Relations in SAP Solution Manager 7.2

Branch
Release Cycle
Development
PPM Project
ERP BW

ERP BW

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 Planned
Innovations

Example: Structuring Projects and Releases

Release Cycle #1
Project #1
ERP BW
BW
Sub-Project 1 ERP
Release Cycle #2

Sub-Project 2 SRM
CRM SRM
CRM
Project #2
Release Cycle #3 Portal

Project #3 Portal

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New Change Cycle Types
 Planned
Innovations

Pick your Change & Release Management Strategy!

Continual Deployment Phase Driven Deployment Release Management

Development and Imports may All changes and transports of a Based on Release Planning
happen either individually or cycle will be imported together according to ITIL definition
bundled (on demand / daily / (Import All) Defined Relationships and
weekly) Mostly relevant for Project or dependencies between each
However: Wave based transport and Release
- No phases, no gates! change management Import job for the entire Release
content
Additionally, no risk changes can
be imported bundled

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Simplified Cycle Types in SAP Solution Manager 7.2

Maintenance Cycle (SMMN) Project Cycle (SMMM)

Maintenance Cycle (SMMM)

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Task List Re-Use for Release Management

Task List
Minor Release
Logical Component Minor Release
Cycles
Branches

Logical
Component Group
Task List
Logical Component
Major Release
Major Release
Cycles

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Enhanced Cycle Switch with Task List Re-Use

Task List
Phase Cycle Phase Cycle #1
Logical Component
Cycle
Branches
Switch
Logical
Component Group
Logical Component

Phase Cycle #2

Task Lists will be re-used if Cycles are closed

to minimize the time for re-assignment activities
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Automatic Re-Assign of Unfinished Changes

Task List
Minor Release Release 1.1
Logical Component
ERP - Maintenance (Cycle #1) Re-Assign of
Branch
Maintenance Changes

Release 1.2
(Cycle #2)

Unfinished Change Documents will be re-assigned to

the next Release in the phase Hypercare
If there is no next Release the system will generate one

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The New Administrator Cockpit
 Planned
Innovations

Administration Cockpit

Central UI for Administrators

Replaces several outdated SAP GUI

transactions

Some Highlights
One-Stop Shop for Admins
Transport Analysis Features
New Tasklist UI (Web Based!)
Central Place for Import
Scheduling
Enterprise Search enabled

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Administrators Cockpit unites all key information in a central place

Transport Landscape Fulltext

Overview Overview Search

CSOL Data Tracking Task List

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Enhanced BW Reporting and
Dashboards
Get the full traceability with Analytics, Reporting, Tracking,
KPI Dashboard & Reporting Functions
BW based
KPI Driven Analysis: Get transparency about your
Change Management process
Dashboard Builder capabilities to enrich
predefined KPIs with custom queries and
functions
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Transport Tracking Functions
Transport Analysis: Get a fact sheet for a transport
to see where it belongs to and what its status is
Sequence Dependency analysis: Find out about
sequence violations of customizing and
workbench requests.
Delta Analysis for Change Request Management
based transports and changes.
Public 28
Change Request Management KPI Dashboard

KPI Sections for RfCs

and CDs

Global Filter for

Timeline

Clear KPI per Tile

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Powerful reporting and analytics capabilities based on SAP BW

Section with Related

KPIs

Switch between Table

or Chart View

Easy access to
predefined Drilldowns

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Enhanced Integration with
Solution Documentation
 Planned
Innovations

Integrated Solution Documentation Activation

1. Change System 4. Review Documentation &

2. Change Documentation Sign-Off Change
Collection of changes in the system and 5. Deploy & Activate
3. Validate Change in QAS
documentation.
Integrated and automatic activation process
PRD
2
2
Production
Project QAS
Tasks

Release Change
DEV
Changes

1

Maintenance
1

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General Information for
Upgrading from 7.1 to 7.2
Going to SAP Solution Manager 7.2 What will change? (ChaRM)

What will stay?

Overall process and scenarios are kept stable
User Interface kept stable, only minor adjustments required
Near zero impact for typical ChaRM End-Users

What will change?

New User Interface for Task List (moved to ABAP WebDynpro)
New general Solution Manager architecture replaces Solar-Project Environment
New Change Cycle types

What features may reduce existing custom code?

Release Management
Enhanced Solution Document Integration (semi-automatic activation of updated content)
Enhanced IT PPM integration
New introduced Admin Cockpit (replaces several outdated GUI transactions)

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Going to SAP Solution Manager 7.2 Required Post-Upgrade Work

Automatic Steps
As part of the Content Activation data persistency is managed automatically
New Change Cycles will automatically be created and replace existing (unfinished) Change
Cycles
All references are automatically updated and refreshed

Manual Steps
Update and Check of existing Custom Implementations: Interfaces to Solar-Environment
Update of customer specific User Interface Configuration required; Replace former
Project/Solution fields with new delivered attributes, or copy the SAP standard User Interface
Configuration again to customer specific User Interface Configuration and adjust manually.
End-User Education mostly for Change Managers, Administrators and Release Managers

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Change Control Management
The whole is more than the sum of its parts

Release
Management

Change Request
Management

Quality Gate
Management

Change
Control
Central Transport
Management

Retrofit ManagementTransport Analytics /

Change and Transport Change
system (SAP / Non SAP) Diagnostics

Transparency
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Questions?
Tobias Hauk
Senior Product Manager / Process Owner
SAP Solution Manager - Change & Release Management

SAP AG
Dietmar-Hopp-Allee 16
D-69190 Walldorf

tobias.hauk@sap.com

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