Beruflich Dokumente
Kultur Dokumente
Access to this document was granted through an Emerald subscription provided by emerald-srm:277061 []
For Authors
If you would like to write for this, or any other Emerald publication, then please use our Emerald for
Authors service information about how to choose which publication to write for and submission guidelines
are available for all. Please visit www.emeraldinsight.com/authors for more information.
About Emerald www.emeraldinsight.com
Emerald is a global publisher linking research and practice to the benefit of society. The company
manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as
providing an extensive range of online products and additional customer resources and services.
Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee
on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive
preservation.
Business ethics
The business ethics of
management theory
Mark Schwartz
Atkinson Faculty of Liberal and Professional Studies, 43
School of Administrative Studies, York University, Toronto, Ontario, Canada
Abstract
Purpose The purpose of this paper is to examine the current gap between the subjects of business
ethics and pre-1960 management theory.
Design/methodology/approach In an attempt to achieve the objective of the paper, the business
ethics content of three leading management theorists during the first half of the 1900s is examined:
Downloaded by University of Arizona At 05:00 31 January 2016 (PT)
Although it is always difficult and somewhat arbitrary to attempt to identify the exact
point in time a particular field of study emerged, both the fields of management as well
as business ethics appear to have only recently become formal fields of study. For
example, according to Bluedorn (1986, p. 442) in his introduction to a special book
review section on the classics of management in the Academy of Management Review,
around 100 years [ago] . . . management began as a discipline. The emergence of the
management field, according to Bluedorn, may have commenced upon the delivery by
Henry Towne of his paper The Engineer as an Economist to a meeting of the
American Society of Mechanical Engineers in 1886. Townes paper made a
resounding call for both management research and education (Bluedorn, 1986, p. 442).
While the history of ethics in business is a long one, going back to the beginning of
business (De George, 1987, p. 201), the academic field of business ethics appears to Journal of Management History
Vol. 13 No. 1, 2007
have emerged even more recently. According to De George (1987, p. 203), By 1985 pp. 43-54
business ethics had become an academic field, albeit still in the process of definition. q Emerald Group Publishing Limited
1751-1348
As his evidence, De George points out that by 1985, there were already hundreds of DOI 10.1108/17511340710715160
JMH university business ethics courses across the USA, at least 20 textbooks, at least ten
13,1 casebooks, numerous business ethics centers, as well as conferences taking place.
Today, on just about every business school campus in North America, one can find
courses in either subject. As the new kid on the block however, business ethics
academics continue to face scepticism as to the legitimacy and practicality of their
newly emerged field (Swanson, 2005). Such criticism is typically raised by
44 management professors who may fail to realize that they too have only relatively
recently been validated as a legitimate academic field. For example, one might hear
the following question from a management professor: So what does business ethics
have to do with business anyways? In response, however, one could reply with:
By the way, what can you tell me about the ethical implications of Frederick Taylors
theories and how he responded to such criticisms? What did Chester Barnard say about
the moral status and responsibility of executives? Why is Peter Drucker so concerned
with the social responsibilities of business?
Downloaded by University of Arizona At 05:00 31 January 2016 (PT)
This type of discussion may lead to other general questions about the relationship
between management theory and business ethics. How have the two subjects evolved?
Are there any linkages between them? Should they be integrated together? Have the
origins of business ethics theory been properly identified? A review of management
and business ethics literature suggests that these are issues which do not appear to
have been explored to date to any great extent.
To address this gap in the literature, this paper will briefly examine the evolution or
historical development of US management thought during the first half of the 1900s as
expounded by three of its more significant theorists:
(1) Taylor (1903, 1911, 1912, 1947);
(2) Barnard (1938, 1948, 1958); and
(3) Drucker (1946, 1954).
Implications from the analysis will include discussion of the potential linkages between
management thought and the subject of business ethics, and the implications for
teaching and conducting research in management theory and business ethics.
Frederick Taylor
Frederick Taylor is recognized as the leading advocate of scientific management. He is
considered one of the first major management theorists. Taylors (1903, 1911, 1912)
major contribution consisted of three papers, which were originally published at
different times for different audiences: Shop Management; The Principles of Scientific
Management; and Testimony Before the Special House Committee. The three papers
were later compiled together and published well after Taylors (1947) death in 1915 in
Scientific Management. Taylors observations of workers at a steel mill led to his three
reasons why workers were deliberately not achieving maximum efficiency:
(1) the fallacy that a material increase in the output of each man or machine would Business ethics
result in a large number of men being thrown out of work;
(2) the defective management systems which make it necessary for each employee
to work slowly in order to protect his own best interests (classified as natural
and systematic soldiering); and
(3) the passing on of inefficient rule of thumb work methods.
45
Taylor proposed a scientific system for breaking down each activity into its
components parts and determining the most efficient means by which to perform each
task. Stopwatches would then be used to establish an optimum daily production rate,
and workers would be trained to perform in the manner desired by management.
To encourage adoption of the scientific method, each worker would be paid under a
piece rate compensation plan, which rewarded an individuals high levels of output
Downloaded by University of Arizona At 05:00 31 January 2016 (PT)
by paying at one rate until the optimum daily standard was achieved. Once the
worker output surpassed the specified standard, a higher rate of compensation would
then be paid.
Chester Barnard
Downloaded by University of Arizona At 05:00 31 January 2016 (PT)
Barnards (1938) best known work, The Functions of the Executive, focused on formal
organizations as cooperative systems. His main contribution to management theory was
his attempt to bridge the requirements of the formal organization with the needs of the
socio-human system. His work has been considered . . . a landmark in management
thought which persists to this day (Wren, 1972, p. 313). Barnard recognized that
individuals in an organization have their own motives (i.e. purposes, desires, and
impulses) which can be modified through the executive function to match the goals of the
organization (i.e. by offering incentives or changing attitudes). If the individual and
organizational goals match and cooperation is achieved, the system is considered
effective. Barnard also developed the acceptance theory of authority by which a zone of
indifference (i.e. acceptance of orders without questioning authority) was created if four
conditions were met: understanding of order; consistency with purpose of organization;
compatibility with personal interests; and mental and physical ability to comply.
Barnard also suggested three major executive functions: to provide a system of
communication; to promote the securing of essential personal efforts; and to formulate
and define the organizations purpose and objectives (Barnard, 1938, p. 217).
Barnard (1938, pp. 273, 279) suggests the responsibilities which executives have in
relation to morals. First, leaders must hold some moral code, and possess strong
responsibility or adherence to it. Second, leaders must demonstrate a high capacity for
responsibility. Executives face a higher level of moral complexity and require the
ability to withstand inconsistent immediate impulses, desires, or interests. The ethical
codes which may be involved include: government codes; established systems; purpose
of department codes; subordinates codes; technical situation; code of his peers; code for
the good of the organization as a whole; informal organization of department code; and
technical requirements of department code. Third, leaders must be able to create moral
codes for others. For example, executives must often invent a moral basis for the
solution of moral conflicts: The solution of such cases lies either in substituting a new
action which avoids the conflict, or in providing a moral justification for exception or
compromise. In fact, one might argue that the modern origins of corporate codes of
ethics are found in Barnards explicit discussion of ethical codes. Barnard (1958, p. 2)
later reaffirms his view that management is significantly based on ethics: to a large
extent management decisions are concerned with moral issues.
Barnard may also have been one of the first to recognize the importance of external
stakeholders to the corporation. The traditional view of the organization was that it
consisted of a definite number of internal members, leading to a focus on
intra-organizational analysis. Barnard (1958, p. 7), despite facing criticism, rejected this
view and included in his concept of organizations other stakeholders whose actions
contributed to the firm. He states:
The responsibilities of corporations [include]: (1) those which may be called internal, relating
to . . . stockholders, creditors, directors, officers, and employees; and (2) those relating to the
interest of competitors, communities, government, and society in general.
It was not until much later that strategic management theorists such as Freeman (1984)
and others in business ethics (Carroll, 1991; Clarkson, 1995) picked up on the idea of
stakeholder management as a practical theoretical framework for managers.
Peter Drucker
Drucker (1946, 1954) wrote two influential texts on management theory, Concept of the
Corporation and The Practice of Management. A careful examination of these two
JMH texts reveals numerous business ethics considerations by Drucker in his theory.
13,1 Each of the two texts devotes an entire chapter to business ethics considerations:
The Corporation as a Social Institution in Concept of the Corporation and
The Responsibilities of Management in The Practice of Management.
Drucker is often considered the founder of modern American management (Romar,
2004). Drucker arguably provided two major contributions to management theory:
48 (1) advocacy of the federally decentralized organization; and
(2) the concept of management by objectives (MBO).
Following two years of consulting for General Motors in the mid-1940s, Drucker (1954,
pp. 209-10) concluded that a federally decentralized organization best integrated
control or economic efficiencies with freedom or individual employee fulfilment.
A federally decentralized organization consists of autonomous profit/loss centres each
Downloaded by University of Arizona At 05:00 31 January 2016 (PT)
with its own product and market. The advantages of such a structure were:
.
focus on performance and results;
.
avoidance of profitable product lines subsidizing unprofitable lines;
. better assessment of managers performance; and
.
early and reasonable testing of employees in independent command.
Druckers second major contribution was the introduction of the concept of MBO as a
solution to combining managerial autonomy and control in a decentralized
organization. Essentially MBO is a process whereby decentralized superiors and
subordinates set goals and objectives, performance is then measured against these
objectives, and rewards and punishments are assessed based on the results.
First, Drucker (1954, p. 35) makes it clear that business cannot be explained or defined
in terms of profit: Profit is not the purpose of business enterprise and business
activity, but a limiting factor on it. Instead of profits, Drucker (1954, p. 37) suggests
that the purpose of business must lie in society since a business enterprise is an organ Business ethics
of society. He argues that the only valid purpose of business is to create a customer,
meaning that the only two functions of business are marketing and innovation.
Second, Drucker makes arguments regarding corporate social responsibility (CSR)
which appear to be primarily attributed to later business ethics or CSR theorists. For
example, Drucker (1954, p. 381) is clearly an advocate of the social institution view of
corporations. He states: society is not just the environment of the enterprise. Even the 49
most private of private enterprises is an organ of society and serves a social function.
One finds elements of the social power justification for social responsibilities in
Druckers early writings. The social power justification suggests that the immense
power of corporations demands responsibility due to the significant potential
consequences that can result from corporate behavior. Most business ethicists attribute
the social power argument for corporate social responsibilities to Davis (1975). Drucker
Downloaded by University of Arizona At 05:00 31 January 2016 (PT)
each have functional responsibilities in society, and should not coalesce into a single
power, unopposed and unopposable. There is also similarity between Druckers ideas
and the Iron Law of Responsibility, often attributed to Davis and Blomstrom (1975),
who state that whoever does not use his social power responsibly will inevitably lose it.
In addition, in Concept of the Corporation, Drucker (1946) argues that the
corporation has special responsibilities towards its employees. Primarily based on
Christian philosophy, Drucker says that corporations must fulfil the human dignity of
status and function for the individual and provide equal opportunities to employees.
By status and function Drucker (1946, pp. 140-1) means that:
the citizen must obtain both standing in his society and individual satisfaction through his
membership in the plant, that is, through being an employee. Individual dignity and fulfilment
in an industrial society can only be given in and through work . . . everybody from the boss to
the sweeper must be seen as equally necessary to the success of the common enterprise.
At the same time corporations must offer equal opportunities for advancement.
Drucker (1946, p. 142) explains that equal opportunity means that advancement is not
based on external hereditary or other fortuitous factors. One finds here the potential
origins of the business ethics issue of affirmative action. Drucker provides three
reasons why corporations have failed to provide equal opportunities:
(1) from the view of the worker, promotion selection is seen as arbitrary;
(2) an emphasis on formal training and education as a prerequisite to the job; and
(3) the failure to provide opportunities for workers to demonstrate their abilities
due to specialization.
business ethics concerns. Some have even gone so far as to label Drucker a business
moralist (Klein, 2000, p. 121) or someone having a deep preoccupation with morality
(Schwartz, 1998, p. 1685).
References
Barnard, C.I. (1938), The Functions of the Executive, Harvard University Press, Cambridge, MA.
Barnard, C.I. (1948), Organization and Management, Harvard University Press, Cambridge, MA.
Barnard, C.I. (1958), Elementary conditions of business morals, California Management
Review, Vol. 1 No. 1, pp. 1-13.
Beversluis, E.H. (1987), Is there no such thing as business ethics?, Journal of Business Ethics, Business ethics
Vol. 6, pp. 81-8.
Bluedorn, A.C. (1986), Special book review section on the classics of management, The Academy
of Management Review, Vol. 11 No. 2, pp. 442-64.
Carroll, A.B. (1991), The pyramid of corporate social responsibility: toward the moral
management of organizational stakeholders, Business Horizons, Vol. 34 No. 4, pp. 39-48.
Clarkson, M.B.E. (1995), A stakeholder framework for analyzing and evaluating corporate social 53
performance, Academy of Management Review, Vol. 20 No. 1, pp. 92-117.
Davis, K. (1975), Five propositions for social responsibility, Business Horizons, Vol. 18 No. 3,
pp. 19-24.
Davis, K. and Blomstrom, R.L. (1975), Business and Society: Environment and Responsibility, 3rd
ed., McGraw-Hill Book Company, New York, NY.
De George, R.T. (1987), The status of business ethics: past and future, Journal of Business
Downloaded by University of Arizona At 05:00 31 January 2016 (PT)
Further reading
De George, R.T. (1986), Theological ethics and business ethics, Journal of Business Ethics,
Vol. 5, pp. 421-32.
Friedman, M. (1970), The social responsibility of business is to increase its profits, The New
York Times Magazine, September 13.
Macdonald, J.E. and Beck-Dudley, C.L. (1994), Are deontology and teleology mutually
exclusive?, Journal of Business Ethics, Vol. 13, pp. 615-23.
Solomon, R.C. (1992), Corporate roles, personal virtues: an Aristotelian approach to business
ethics, Business Ethics Quarterly, Vol. 2 No. 3, pp. 317-39.
Corresponding author
Mark Schwartz can be contacted at: schwartz@yorku.ca
1. Madeline Crocitto. 2015. Learning from the past to envision the future: a five-year review 2005-2009.
Journal of Management History 21:4, 453-493. [Abstract] [Full Text] [PDF]
2. Logan M. Steele, Tristan McIntosh, Tyler J. Mulhearn, Logan L. Watts, Heather J. Anderson, Desiree
Hill, Li Lin, Samuel H. Matthews, Alisha M. Ness, M. Ronald Buckley. 2015. The reestablishment
of the Journal of Management History. Journal of Management History 21:4, 439-452. [Abstract] [Full
Text] [PDF]
3. Issam Kouatli. 2014. A comparative study of the evolution of vulnerabilities in IT systems and its relation
to the new concept of cloud computing. Journal of Management History 20:4, 409-433. [Abstract] [Full
Text] [PDF]
4. Mehdi Shami Zanjani, Hossein Dabbagh, Roshanak Rouzbehani. 2013. Success of Public Knowledge
Management in the Light of the Rossian Ethics. Information Resources Management Journal 24:10.4018/
irmj.20110401, 61-75. [CrossRef]
Downloaded by University of Arizona At 05:00 31 January 2016 (PT)
5. Derrick Chong. 2013. The relevance of management to society: Peter Drucker's oeuvre from the 1940s
and 1950s. Journal of Management History 19:1, 55-72. [Abstract] [Full Text] [PDF]
6. Susana Fernndez. 2010. Rediscovering Barnard: the functions of the leader?. Journal of Management
History 16:4, 468-488. [Abstract] [Full Text] [PDF]
7. Jawad Syed, Abbas J. Ali. 2010. Principles of employment relations in Islam: a normative view. Employee
Relations 32:5, 454-469. [Abstract] [Full Text] [PDF]
8. Jennifer D. Oyler, Mildred Golden Pryor. 2009. Workplace diversity in the United States: the perspective
of Peter Drucker. Journal of Management History 15:4, 420-451. [Abstract] [Full Text] [PDF]
9. Susan B. Malcolm, Nell Tabor Hartley. 2009. Peter F. Drucker: ethics scholar par excellence. Journal of
Management History 15:4, 375-387. [Abstract] [Full Text] [PDF]
10. CarolAnn Tetrault Sirsly. 2009. 75 years of lessons learned: chief executive officer values and corporate
social responsibility. Journal of Management History 15:1, 78-94. [Abstract] [Full Text] [PDF]
11. Mehdi Shami Zanjani, Hossein Dabbagh, Roshanak RouzbehaniSuccess of Public Knowledge
Management in the Light of the Rossian Ethics 124-137. [CrossRef]