1.

Completeness communication
includes everything the receiver needs.
1. Use of jargon 1. Speaker the source of information
2. Conciseness making it direct or
2. Lack of confidence 2. Message the information
straight to the point
conveyed by the speaker in words or
3. Noisy Environment
3. Consideration the receiver should actions.
always consider relevant information
3. Encoding the process of
about his or her receiver
converting message into words that
4. Concreteness the message should speaker understands.
be concrete and supported by facts
4. Channel the medium or the means
5. Courtesy the speaker should
5. Decoding the process of
respect the culture, beliefs and values
interpreting the encoded message of
of his/her receivers
the speaker.
6. Clearness the use of simple and
6. Receiver someone who decodes
specific words in expressing ideas
the message
7. Correctness there should be
7. Feedback the responses provided
correctness in grammar to avoid
by the receiver
negative impact
8. Context the environment where
communication takes place.

9. Barriers the factors that affect the

flow of communication.
Shannon Weaver Transaction Model
Model
1. The speaker generates an idea.
Depicts communication as a linear or
2. The speaker encodes an idea.
one-way process consisting of five
elements: a source, a transmitter, a 3. The speaker sends out a message
channel, a receiver and a destination.
4. The receiver gets the message and
decodes the message based on context.
Unlike Shannon Weaver Model, the
Transaction Model is a two-way 5. The receiver sends or provides
process with the inclusion of feedback feedback
as one element.

1. Process of sharing and conveying

messages from one person to another

2. Occurs between two or more people

(the speaker and the receiver)

3. Can be expressed through written or

spoken words, actions or both spoken
words and nonverbal actions at the
same time