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Table Of Contents:
1. Abstract 1
2. Introduction 2
3. Literature Review 5
4. Research Methodology 13
User-Designer Collaboration
Participation
6. Conclusion 36
7. Bibliography 39
Table Of Figures:
1. Abstract
The process of building involves many stages beginning from the conception
to the completion of the space and continues on to the post occupancy stage. As
architecture is an art form experienced by the user, each step in the process of
designing a building requires his involvement. The user group are those who are most
User-Designer collaboration usually upholds the idea of community ties and works to
create partnerships not only between the individual user and designer but the
community as a whole. This process usually comes forth as a bold gesture with the
potential to influence the urban landscape. The dialogue between the participants thus
becomes an important and structured event. The successful working of this participant
body becomes as important as the final product. There are however many obstacles in
strategy must then be to determine the extent of collaboration between the user and
designer so that the benefits out weigh the detriments and result in generating an
effective design solution. The tool of designer collaboration ensures that the users
responsibility. User participation helps in creating awareness and brings about a sense
of ownership within the user. It also promotes territorialism, which links back to the
basic human instinct of protecting ones spaces and creating a greater sense of
belonging.
2. Introduction
One of the most significant influences on design is the ‘people factor’. The
creators of a built environment are the designers along with the inhabitants. The way a
space is lived in and utilised by its users is an indicator of its success, and also
determines the affect that the space has on the community. The quality of a space in
turn has the ability to influence a person’s quality of life. The way people inhabit
different spaces and form a sense of ownership signifies that users have an
understanding of what makes their surroundings enjoyable for their particular nature
of use. Thus a professionals approach linked by the users wants and needs can aid in
solution?’’
dimensions; to what extent it has been successful as opposed to the situations where it
has failed. These have been expressed in this dissertation through multiple sections,
The most basic aspect to understand is that of the participants. The architectural
process has numerous steps, which require the involvement of many players including
the sponsor, the client, the end users and so forth. They are of prime importance
because usually it is their vision, which dictates the product of the architectural
exercise. This paper illustrates various situations whereby users have been encouraged
to join the design process, and the impact on their lifestyles has been discussed. This
also gives us an idea of the kind of projects that propel people to contribute in the
overall process. When these various participating groups become involved, other
factors such as a structured framework, visible goal, clear and transparent process
desire to understand each other while responding to the needs. The architect mostly
bases the concept and initial suggestions on the users response, this is not necessarily
the final outcome but a means of stimulating thought and discussion between the
participants.
The first segment better explains the platform that brings the participants
design tool. This segment also talks about the various theories on the matter and
situations where they have been applied, with the mention of actual examples. The
subject has been further broken down so as to show the importance of involving users
in the design process as well as examining the continuous effect of design on the user.
The next segment is based on the benefits of using user-designer participation in the
design process. The users hold a wealth of information concerning the project and if
contextually apt and good quality building with greater ease. A positive outcome from
The drawbacks are also discussed. It is important to be familiar with the shortcomings,
as these highlight why this instrument of design has not been used as the absolute
solution for projects. It also advises about aspects of the user participation tool to be
With the help of examples concerning educational institutions and other public
constructions, the paper tries to explore the intricate relationship between the user and
the designer. It delves into understanding the outcomes of projects that have such
“Cities have the capability of providing something for everybody, only because and
1
Jacobs, Jane; The Death and Life of Great American Cities; Random House, New York 1961
3. Literature Review
“ The whole purpose of education is to turn mirrors into windows” 2 Sydney Harris
User collaboration is a concept that stresses upon the involvement of users with
means of empowerment for the users whereby they educate themselves and the
designers about their needs and desires. Through this extensive process the users are
trained to be self reliant and capable of taking important decisions that eventually
affect their quality of life. The design process, which is usually a device to achieve a
This concept of user participation has been discussed in great detail and various
thoughts and ideas have surfaced on the topic. The stakeholders and the importance of
their role in the process is a significant debate. Jan Å. Granath has actively spoken
users in design activities’, defines the main people involved in the activity and then
accordingly describes the roles that they undertake in a design process. The article
also looks at the various ways a design process influences the users and their living
a design influences the user when he/she participates in the decision-making process
adapting to their needs. The design process acts as the connecting factor between the
2
Sydney J. Harris, American journalist < thinkexist.com › author >
3
Granath, Jan M.Arch, PhD, Architecture - Participation of users in design activities, 2001
<http://granath.arch.chalmers.se/_private/encyklopedia.htm>
users and the project. The sense of ownership that they achieve continues to motivate
Granath, in his paper, discusses the necessity of reducing obstacles through collective
process. Since members of the community are sharing their experiences, skills and
resources, they also share a set of common problems that they want to deal with.
appropriate solutions to the problems. As the users work towards a common goal,
disillusionment, lack of trust and so forth are reduced. Another method of minimizing
there would always be a member who is constantly aware of the on going activities.
writes about the changing needs of the modern world and the importance to involve
corporate buildings and facades mirroring the image of the organizations. But Jensen
feels that without continuous interaction opportunities between the built environment
and the workers, the image of the building and its true symbolism cannot be expressed
The article, ‘Managing the brief for better design’, written by Alastair Blyth reinforces
the idea that users must be involved from the beginning of the project, stating that it
would provide financial benefits.4 The knowledge that users have can help to identify
4
Oijevaar, K and Otter, Den. User Driven Innovative: User involvement in the design process of multi
the needs for the future building and save cost of extensive and unnecessary research.
Also the later the user is introduced in the more expensive it is to make adjustments.
On the other hand involving users and extracting information from them is a costly
Yanki Lee’s essay titled, ‘Design Participation Tactics: Redefining User Participation
methods to effectively achieve data on the user group, one such mode being role-play.
position, for example, as a user, and follows the behaviour pattern of this particular
The paper also talks about the theory of Henri Lefebvre. This theory asserts that there
is a mediatory space between the designer’s realm and the users realm, which is the
space for collaboration. “They’ve (architects and urbanists) shifted from lived
experience to the abstract, projecting this abstraction back onto lived experience.”5
As users become more aware and can recount their own experience, they understand
their own requirements better. Designers realise a dialogue with the users will provide
them with information they would not be able to collect in other circumstances. Users
are especially able to help the designers once they have actually experienced the
space. Post occupancy evaluations are great aids whereby designers receive feedback
for designed spaces and upon doing so accept that the user’s suggestions can be very
difference in ideology and sifting though the multiple desires can become a trial for
5
Lefebvre, H (1970,2003) The Urban Revolution. USA: The University of Minnesota Press.
the architect. An important step is to understand the participatory process and its main
objective. If the process is well structured then there are greater chances for an
outcome that suits all parties. The role of the different actors in the participatory
design process and the interaction between them also gives a valuable insight into the
obstacles as well as benefits of applying the idea. The METI (Modern Educational and
Lim, has been given the title of ‘The Handmade School’ as members of the
community literally came together and offered their skills and resources to construct
the school building. The community saw that they would be able to reap benefits from
the design process, as it would educate them about materials and construction
techniques and working on the project would strengthen their associations with it. As
the project was a school it already was significant of providing greater education
opportunities for the children of the community. “It is primarily not the architecture
that makes something special – it’s the people: everyone who worked on it with all
efforts and potentials and all who live in it and fill the space with atmosphere. 6” Anna
Heringer
rarely be made in isolation...the views of architects are often deemed irrelevant within
6
Heringer, Anna. < http://www.anna-heringer.com/index.php?id=31> Anna Heringer-Architecture:
the framework of a more general education debate 7”, the real challenge is to
parents and local residents) designers and officials. This process is not just about
creating a better building but acting as a catalyst for change within the school system.
demonstrating the value of good design and increasing people's awareness and
enjoyment of their built environment8. It states in its resource journal that the company
has taken the initiative to empower school communities by involving them in the
secondary schools. The pupils, staff and parents of the Hartcliff School in South
through a series of workshops. They then developed it as art and applied it in their
public spaces. With the help of exhibitions, talks, debates and events the students and
the community interacted with prominent practitioners and were inspired by the
7
Dudek, Cathy,Human Oriented Technology Lab, Carleton University
8
Architecture Centre-Home <www.architecturecentre.co.uk/>
The same organization reveals in an internet source about creating a system where
they encouraged children from the ages of 9-12 to engage in designing public spaces
that affect them. Children from this particular age group are usually ignored during
community consultation. Involving them at an early age helps in developing them into
the guiding principle that ‘learning is a social experience’9. It believes that involving
participants not only benefits them but also aids the school to spread its influence
Nabeel Hamdi, in his book ‘Housing Without Houses’ talks about ‘Community
official jargon of planning and design, referring to the process where by professionals,
community groups, families, government groups and so forth work together to achieve
as a necessity rather than a luxury, with the best kind ensuring that every participant
has a stake in the outcome and therefore some measure of control over it.
becomes an effective instrument for community enablement rather than the final
9
Rumi School of Excellence <http://architecture.about.com/od/schooldesign/ig/Winning-School-
10
Hamdi, Nabeel. Housing Without Houses: Participation, Flexibility, Enablement. Van Nostrand
Community participation was a tool extensively used in Sri Lanka to provide housing
for a considerable segment of society. The Sri Lankan program recognised the
shelter and so attempted to strike a careful balance between community needs and
and a complete colour coded map was devised describing situations where attention
was required. The objective was to efficiently collect information and then channel it
directly to those who can take action. Learning and therefore training becomes an
integral part of the program with an approach based on discovery rather than
curricula.
The main success of the Sri Lankan program was not only the final design solution
and enhanced community enablement, but also the confidence that the participants
Slums Information Development and Resource Centers (SIDAREC) explore the idea
which become the driving force of the projects. The web source, Open Architecture
Network describes the radio station project as a response to the needs of the people
allowing them to come together for the sake of furthering their own interests. What
was realised was that the youth of the area were the most resourceful group especially
in terms of creativity, intelligence and vigour. Yet most of them contributed as the idle
part of society and became involved in illegal activities at an early age. The potential
of this energetic group was thus channelled so that they can participate in the
sustainability of their communities. This activity would instil in them a greater sense
Reinhold, New York 1991
The radio station that was set up, served as a beacon for the slum. The internet access
gave a chance to reach out to the rest of the world, offer services and receive better
exposure. The library center became a source of learning as well as a place for
4. Research Methodology
whereby the application of the concept and its effectiveness as a method can be
studied.
The written matter, available in the form of books, journals, essays and so forth, when
These theories reveal a variety of aggressive and passive approaches, with gradation
relationships created between each partner and the strength of these relationships can
be closely studied. This also helps in understanding the position of the stakeholders,
experiments. These case studies allow the reader to get an essence of user
participation process and highlight instances where a need arises to apply such
practical difficulties faced when dealing with this complex theory. This dual
realise its relevance in our time, condition and context. The research material has been
compiled using a certain system. The beginning trends of participation, mostly seen in
Europe, are considered, but at the same time it is noticed that developing third world
having potential to have large-scale influences is best applied to areas with controlled
out with harmony. The examples mentioned in this dissertation are mainly located in
question as well as the general conditions. As certain factors are similar in nature, the
The research becomes largely library based and is supported with articles from the
Internet. Material that is sought relates to researchers and architects dealing mainly
scale projects, schools, community centres, public plazas and so forth display
understanding of each stage, the actual difficulties faced as well as the satisfaction
accomplished by the community. But with the limited time available, it would not
have been possible to study an actual project, experience its process and understand its
post-occupancy value. For this reason analysing the extensive literature written by
subject matter. Initially using surveys as a method to collect information from the user
group was considered. This was aimed to gauge what the users felt should be achieved
through collaborative projects and how priorities differ when considering different
stakeholders. The idea of surveying though was removed, as after general questioning,
it was felt that formulating accurate results from this type of research would be
difficult as the approach and understanding towards the topic, of the people
questioned, varied greatly. They carried with them highly preconceived ideas and so
The phenomenon of user participation started in the 1960s, at a time when the
democracy in the workplace was at its peak. Its development during the last 50 years
organising the members in to groups, so as to facilitate the design process. The first
and primary concern in doing so is, ‘who are the people who will be affected by the
questions aims to tie together all those involved with the jobs available for them. The
create a dialogue and identify processes that encourage inclusion of the users.
influence on the design, are recognised as the users. The inhabitants are those who
occupy the building for a certain time period. In this sense all people working, living
inhabitants and in a broader sense, users. Since they are the ones most affected by the
built environment, it is beneficial to involve them in the process of design. The users
11Granath, Jan M.Arch, PhD, Architecture - Participation of users in design activities, 2001
<http://granath.arch.chalmers.se/_private/encyklopedia.htm>
The stakeholders are those with interest vested in the project. These can be
divided up into classifications. The primary category consists of the local community
members whereas the secondary includes the local authorities and related agencies.
Other affiliated parties are classified as the external stakeholders. The architect and
“Design is truly the medium of change. It allows us to see a future we may not have
those tasks that are generally considered to create architecture; such as articulating a
vision, conceptualizing and trying out various architectural solutions, bringing it out
formally and working out specification documents so that the idea is ready to become
reality. The architect acts as the supervisor and also has to maintain the consistency
during the construction phase. However, beyond these technical responsibilities, the
architect plays many other roles, which means that not only does he have to visit the
political and strategic avenues of the profession but at times may have to become a
mentor of sorts for his clients as well as the rest of the design team.
aspect. The artistic qualities of an architect although a strong aid, can sometimes
inhibit users from involvement in the design process due to the notion that art is a
private and not a collective activity. The social dimension of architecture on the other
hand, makes the user the central figure in design and encourages the architect to
12
Architecture For Humanity, Design Like You Give A Damn, Metropolis Books 2006
constantly try new methods so as to involve the users in the design activity. In some
phases of the project, the architect must specifically rely on the users for their
responses. These phases are the definition phase, where the scope of the project is
explored; the sketch design phase, where the conceptual thought is formulated; the
discussions with regard to all external factors and the final design phase expressing
the language that the project has established. Each these phases require the users to
perform a variety of tasks so that their expectations of the project can be fully realised.
body consists of the project team and the actual users. All other concerned
contractual arrangement connect along the periphery. This could include government
agencies, funding bodies and support agencies. The secondary circle consists of the
service providers, various organizing bodies, the community members and the larger
neighborhood. These contribute in some form, but may not necessarily be directly
that they attempt to understand design proposals and the implications of certain
relationship between design experts and people with interest in the design process;
whereby the concrete space is the space where the users work with reality and the
abstract space is the spatial abstraction, where designers interpret their inspiration and
influence designs for our lived environment. The common ground between these
spaces is explored. It is questioned whether experts can provide room in the abstract
space so that the users can join them to become co-designers of the built environment,
or if the designers can engage the users evolving a process in the concrete space.
Design experts belonging to the abstract space, such as planners, architects and
designers create the physical environment operating in the concrete space with the
help of tools of abstraction and representation. Thus, people in concrete space adapt
designs conceived in the abstract space. The design world according to this concept is
divided into two practices, abstract space for experts and concrete space for people.
The in between space is thus introduced as the realm of collaboration. The three
The fact of the matter is that every community is unique and so there is no correct way
can be found in all examples. The first and most obvious principle of participation is
that many people are involved. The work of the community is not restricted to just a
13
Lee,
Yanki. Design Participation Tactics: Redefining User Participation in Design; 2006 Design
Research Society . International Conference in Lisbon.
Participating communities are not limited to a single philosophy; the leadership aspect
and they divide up responsibilities so that the best qualities of the participants are
utilized.
The challenge for achieving a good participation strategy is to involve all the
groups in the various stages of design and implementation. This is advantageous for
the process as collective ideas, perceptions and resources can be shared. Also the
problems and concerns can then be explored from multiple perspectives. The project
can be led by a variety of players, but generally the client initiates it by identifying the
need for the building. This is on the basis of quantifiable requirements for space and
important step as it describes existing space use and develops realistic estimates of
both spatial and technical requirement. It also develops a program so that the design
Usually a representative or group of representatives are appointed which look after the
choosing the envoy. The individual must have a strong ability to build relationships-
within the organization, with community residents of all ages as well as personnel at
14
Per Anker Jensen, "Continuous Briefing and User Participation in Building Projects," (n.d.): 5.
valued as a way of showing respect and as a tool for creating consensus and uniting
the community.
Many of these techniques, strategies and principles of user participation apply equally
about how to engage the community is essential, and this means ensuring that local
groups are well represented on the project team. In those areas where extended family
guides. These people need to be recognized by the community and have a good grasp
applied in the Orangi Pilot Project example, which has been discussed in a later
management skills.
rewarding exercise.
The design process adjusts and alters with each unique situation but the basic
As the project is underway, it is possible to revisit the stakeholder map. This way if
opportunities have arisen for others to participate, they can be included in the design
process. This larger working group can help in effectively representing the interests of
the community. One of the strategies of participation is informing the residents of the
projects potential. This would help them understand what expectations to have and
what benefits they would gain. Participants can be included in a systematic way to
promote the idea, using media or through innovative means relating to the field that
they have most knowledge about. During this project promotion stage, a sample of
people in the community are asked via informal interviews or questionnaires if the
message was successfully delivered to them. The results provide valuable information
about how to approach the community in the future. Another strategy is to develop
‘action plans’. These assist with the identification of those who will be affected by the
project and what role they may take on in the general scheme. The option of choosing
gives the flexibility to the participants to take upon lesser or greater responsibilities.
The term ‘full involvement’ means that the user has full decision-making power. The
format of this usually consists of holding meetings and immediately taking decisions.
Another kind of involvement is ‘active involvement’ where decisions are still made by
the user but they are reached to through a series of workshops. Then there is ‘indirect
involvement’. In this form users do not make the final decisions but influence them
through feedbacks and reflections. ‘Passive involvement’ is a form where the users are
usually only informed of the design decisions. Patricia Moore, an industrial designer
from New York, has described a ‘proactive design participation approach’. She took
the approach of a sociologist and tried to understand her research subjects in depth.
While in her 20’s she spent three years (1979-82) traveling throughout the US and
Canada, visiting over 200 cities disguised as an 85 year old woman. “After my initial
adventuresome. I was living two lives; in one of them I was a designer and graduate
student, and in the other I was an old woman” 15(Moore, 1985:90). The research was a
the concept of Design Participation in order to explore creative ways to design with
users. By playing the role of the user, Moore was able to influence design by thinking,
reacting and behaving similar to the user group that she studied.
Users can choose to what extent they wish to involve themselves in a particular
activity; this allows them the freedom to allocate their time and resources accordingly.
Although theorists define distinct modes of participation, the participants enjoy the
privilege to create a combination of participation techniques that are best suited for
them.
15
Moore, P. with Conn, C.P. (1984) Disguised! A true story. USA, Word Books.
Figure 1: A result of active user participation, the residents and planners initiate the laying of
sewerage lines and build structures to house basic amenities and facilities.
With increasing complexities in every day life, buildings must actively support the
expressions or passive physical constructions, but must have the potential to transform
the prevailing situation. The Orangi Pilot Project (OPP) is an example where members
of the community worked together to change not only their living conditions but also
The OPP was established in 1980 in the Orangi district of Karachi. This district has
the largest ‘Katchi Abadi’ or unplanned settlement in the city. The population consists
skilled workers, artisans, shopkeepers or clerks. The OPP adopts an approach that
support so that they become self-reliant and can manage, finance and build their
settlements.
Despite realizing the issues plaguing the community, a pro-action approach was never
• The Psychological Barrier: The people felt that they were powerless and could not
improve their living conditions through their own initiatives. They also felt that it was
solely the government’s job to provide infrastructure and other basic facilities.
improve their own standard of living. In addition to this, there was no common
• Technical Barrier: Community members did not posses the technology, skill or
system, hasty planning by the government and the lacking capacity of the NGOs to
provide for the needs of the people were major hindrances for the community. As a
solution all joint-programmes initiated by the organisation involved the residents and
The Orangi Pilot Project – Research and Training Institute (OPP-RTI) was formed to
deal with sanitation, housing, education, research and training. It became famous for
its ‘Low Cost Sanitation Program’ that enabled low-income families to construct and
maintain an underground sewage system with their own funds and under their own
management. The OPP also focuses on a comprehensive ‘Youth Program’ that strives
During the design process, the community members realised lengthy inconclusive
meetings were harmful to the success of the project; these combined with the users
lack of knowledge resulted in delayed milestones and greatly affected the costs. To
counter this, the community participants enrolled in the training programs and
organized their attendance to the meeting so that the same representative would be
prior to the meeting and the conclusive decisions were made available to view for all
their objective for participation, which was to achieve a better living environment and
sustained growth for themselves and improved community living as a whole. Through
this initiative, a coalition was formed between the community members, NGOs,
agencies. The successful elements that emerged from this project were:
• The partnerships between the government agencies and the users with the
Participation became an essential tool while addressing the problems of the poor and
The OPP acts as a catalyst for change in the local community by supporting the
people’s initiative to improve their own living conditions. Its programs demonstrate
that residents can economically manage facilities such as sewerage, water supply,
component-sharing model indicates that the coalition between agencies and the locals
sustainable development.
The performance of the community members of OPP with regard to claiming their
space and protecting it from further deterioration can be linked to Montifore’s theory,
where he states, "man is, ecological1y speaking, a territorial mammal", but "People
are social animals: they must be able to belong to a community" 16. The need for a
sense of community is just as basic a human behavior as is the want for territoriality.
Figure 2: Periodic arrangement of visuals showing the condition of Orangi community before the
initiative of the OPP, residents at work and the improved conditions for the residents after the
project.
16
Hanson,
Julienne and Hillier, Bill; 1987, The Architecture of Community: Some New Proposals on
the Social consequences of Architectural and Planning Decisions, London
The process of participation begins from the germination of the original idea
and is carried on far into the creation of the building. The users who have been
consulted and whom the project addresses enjoy its influence even after its virtual
the appreciation of its presence in an environment. The influences that the building
exercises on the surroundings and that the users impress upon are also part of the
process of the project embraced and influenced the community and thus became a
Figure 3: Each aspect of the building has been designed to respond to the needs of the community.
The architecture reflects modern aspirations while creating linkages with the people of the
income, urban areas of India, initiated the Rumi Schools of Excellence. The challenge
that they faced was to develop innovative design solutions for tackling space
constraints, over crowded classrooms, limited lighting and lack of ventilation, leading
The Rumi Schools have an innovative ideology of learning. The system emphasizes
that learning is a daily experience; its concept is based on Maulana Rumi’s ability to
connect the learning environment with the local community. A complete hands-on
approach to learning has been adopted as the schools interior, exterior and roof top
spaces come together to provide enriching environments for education. The schools
the kind of spaces and environment required for the child’s growth.
The guiding principle for the participants is that learning is a social experience,
occurring beyond the boundaries of the school day and building. The objective is to
involve the entire family in the process. These partnerships would help in increasing
the knowledge and resources of the school system. The stakeholders take an active
part in the design process and the school building and system encourages interaction
“Design ways for everyone in the community to learn, so students see learning as a
empowered to shape their classroom. Shift the conversation from prescriptive rules to
The space constraints have been dealt with by multi utilization of spaces through
17New Jiya Community School, <http://openarchitecturenetwork.org/projects/4274> Rumi School
altering room heights and modular furnishing, bringing about flexibility and
maximizing resources. With reconfigurable wall planes, the classroom pulls out into
the hallways and has storage and display possibilities in addition to increased
ventilation and light. The computer lab, an important section of the school is a
transformable multi-use centre so that the school’s computers become a resource for
the community. The internet facility allows students to gain greater exposure and to
reach out to develop their small business ventures. There is also allowance for small
clusters of people to meet and work in these lab areas leading to constant
opportunities for discussion and development. The students are taught to be self-
reliant and are encouraged to fuel their entrepreneurial qualities. To achieve this, the
building focuses on connecting and extending both the physical space and the learning
opportunities from the school’s students to the larger community. The space is
activities, including adult craft-training centres, and a medical facility. The versatile
approach to learning encourages children to think ‘out of the box’ and fully explore
their potentials. The school system understands the characteristics of the particular
addresses the needs of the users, and transforms the classroom into an integrated part
of the community.
Figure 4: The internal spaces are well lit and ventilated. Special consideration has been given to
the user allowing them to experience a variety of spaces, from an intimate scale to large open
shared areas.
Figure 5: The children were invited to share their perception of the future school with the designers.
The students, with great enthusiasm, produced innovative proposals and a clear understanding of
Realising that the project stakeholders hold a wealth of information about the
attention to creating partnerships that can save expensive and unnecessary research
and fieldwork. The participants also realised the potential of user participation
techniques as they got deeply involved in the process and were able to witness the
positive outcomes. This motivated them to remain committed to the particular activity
even after it reached its completion. The skills, experience and knowledge that the
people acquire aided them in any future work. Once the people realised that they were
the real beneficiaries they were more willing to contribute resources- money, material
and labour- for the programmes. The example of the ‘Handmade School’ exhibits the
Collaboration.
Figure 6: The architects of the METI school involved techniques and materials familiar to the
The philosophy of the METI School in Rudrapur, Bangladesh, titled ‘The Handmade
School’, is ‘learning with joy’. The teachers and learning environment facilitates the
children to develop their own potentials and to use it in a creative and responsible
way. The building reflects these ideas in terms of materials, techniques and
architectural design.
The team of architects and designers led by Anna Heringer invited the community to
participate in changing their living conditions, through the school project, signifying
greater opportunities for the children of the area to receive quality education. The
educational approach was devised through extensive research, knowledge and practice
of children’s education and its integration with the rural working system. It aimed to
form individuals with the capacity of logical, analytical as well as holistic and creative
The reason that the school is termed ‘Handmade’ is because members of the
community literally came together and offered their expertise to construct the school
building. Teachers, pupils, parents, all collaborated in putting up the mud wall and
bamboo structure, sewing the fabric panels, painting the doors and so forth. This
combined effort became a learning process for the people as they adopted skills from
each other and eventually became adept in most building processes. In this example
not only was the construction of a school building a very prominent milestone but also
the educational journey during the design process served as a significant episode for
regional identity.
The usage of local materials was advantageous from an economic point of view. It
strengthened the local economy and created jobs. To enable the architecture to be
sustainable it was essential to include local workers in the building processes. The
process of ‘learning by doing’ facilitates the local craftsmen to improve their own
In the words of Suresh, the loam worker, “It was good to do tests and experiments
did not know the language. And everybody learnt a lot from each other. I learned how
to build strong walls, how to use measurement tools and the foreigners learnt, that the
I. Areas Of Success
The project is an apt example to display the success achieved by the process of user-
designer collaboration. The project and its design process were able to bring the
children enjoyed their educational spaces and felt a strong sense of ownership towards
them. The teachers were more interested in joining this particular institution to impart
their knowledge and worked towards creating opportunities for extra curriculum
activities beyond the regular routine. The villagers felt a connection with the building
where they learned about new skills and technologies to apply to material already
available to them.
Figure 7: The spaces created within the school building respond to the children’s scale and give
18
Handmade school, 2007 On Site Review Report, Jimmy C.S. Lim, 3392.BAN
Designer Collaboration’ tends to add another layer of intricacy. The users are
unfamiliar with the jargon, methods and processes used by the designers. In addition
they are unable to understand the impact of factors such as funding pressures,
approvals, regulations, constraints and so forth. The reality of the situation seems to
create an obstacle in the path of user participation. When the process becomes
ineffective and expectations are not met, users tend to become disillusioned and
discouraged. This leads to frustration on the architect’s part. Another major hindrance
becomes preconception, from the architect as well as the client. Deeply immersed in
their existing conditions, users are unable to break away and bring forth a solution for
their betterment. This lack of articulation leads to stunted dialogue between the
participants. The designer plays the role of the interpreter, and so also must not
predetermine the outcome. He has to balance his inherent ambition as an artist and the
desire for expression, so as to not overlook the community specific needs. His
participatory processes are not always better received than when the architect is the
dominant figure. Conflicts that arise between the architect's artistic understandings
and the user's perception of design indicate that the combination of the two can at
expression by a group of older people who his team met at the beginning of their
‘Presence’ research project, “We don’t need your patronising help, you designers. If
you’ve come here to help us, you’re wasting your time; we don’t want to be helped,
thanks just the same. Yet we do have some interesting observations to make about our
daily lives, about our lifestyles, about our communication, and about all of their
attendant dysfunctions. If you could kindly change your attitude and help us explore
how we will live, then perhaps we can do something together.” This response
provoked a re-assessment of the way the team asked the research question and brought
an understanding of the distinction between designing with and for people, “rather
than setting off on a project with a preconceived idea about what we’re going to do,
now we’re all committed to working with real people in the real world and starting
there, rather than starting with a technology and imposing it on a given situation”19
applied. The main reason for this is that these two almost contrasting units, the user
and the designer, (not to mention all the other related agencies and stakeholders) are
being brought together to achieve some common ground. Although they may desire
the same goal but their differing ideologies and approach to the design process makes
it difficult to easily arrive at a resolution. But the idea of collaboration is such that
both units are expected to equally apply their expertise and thus be able to collectively
solve the problem. Once the participants are able to overcome their initial inhibitions,
becomes achievable.
19
Lee,
Yanki. Design Participation Tactics: Redefining User Participation in Design; 2006 Design
Research Society . International Conference in Lisbon.
6. Conclusion
The unceasing search for an appropriate design solution led to the discovery of
the user participation tool. As users felt that their input could better their living
design. The concept of user-designer collaboration has been a debatable one. But the
discussion is not limited to whether the technique must be considered or not, the
extent of its application as well as the authority enjoyed by its various participating
The research on the topic yielded multiple theories and case studies, displaying a
range of circumstances where the concept had been applied. An interesting discovery
was that, although different levels of participation had been somewhat theoretically
solution. Therefore there was no such definitive explanation for a particular method.
The technique itself comes about by involving a multitude of people; it cannot thus be
completely planned or predicted before hand. There must be room for change and an
option to adapt, as every situation is unique and every participating group different in
nature. A constant element of surprise exists in the system that gives it a fluid and
flexible nature. This overbearing presence of the ‘unknowns’ or variables can become
a cause for distress, both for the client and the architect. There is some commonality
in the obstacles that arise during the design process. Since the process almost always
involves a large number of people, their personal opinions, bias, desires and so forth
tend to affect the meetings. Users are also at times unclear about their main objective
so sifting through the issues and concentrating on the exercise at hand can become
difficult. Architects usually hinder the process with the preconceptions that they hold.
They have a tendency to predetermine the design solution skipping integral steps in
the design process. The creation of a mutual language within the design group and a
mutual understanding of the situation therefore might be the single most crucial factor.
The participants play multiple roles in a collective design process. Since they are
experts in their own professional fields, they contribute hard facts and experience to
the design process. With the increasing number of parties and specialists involved in a
design process, it becomes difficult to control user involvement. But lacking this
performance issues. Involving participants at a later stage could hamper the timeline,
adversely affect costs and lead to resentment. To avoid such circumstances users are
Most of its elements are basic and respond to common knowledge, but the various
economic status, their needs and aspiration, context, climate, geographical conditions
and most of all availability of resources, scope and potential of project is essential.
Neglecting these critical elements can result in failure of the project and cause
disillusionment not only amongst the community but a general lack of trust in the
inhibit participation from the users. The users on the other hand also posses the power
to integrate their knowledge and resources with an architectural system and impel it to
collaborating with the user, designers develop various ways to understand them and
hope to get inspiration from the interaction, so that it can be used as a tool to enable
empathic relations between the two parties. The art of understanding the fundamental
needs and balancing them with the designer’s sensibility and aesthetic is usually the
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