Smartform Graphics (or Logo) Appearing In Reverse

There is an issue which arises in SAP Smart forms where graphics (or logo) used on
smart forms appears in reverse (upside down) when printed on some HP Deskjets.

Issue:
This issue is because we are using the specific SAP driver SAPWIN on HP Deskjets
printers. The issue was described in the OSS note 683605.

Solution:
The solution is to install and use the appropriate HP printer drivers in SAP.
If the output device LOCL is attached to an HP Printer, then the HP driver must be
installed. To view which driver is installed on the system, go to transaction SPAD, enter
the output driver and press Enter. On the below screenshot, we can noticed that the
driver (device type) is SAPWIN.

Spool Administration

If an HP Deskjet printer is attached to the output device LOCL, then graphics used on
smart form will appear in reverse. We will have to install the specific HP Deskjet printer
driver and assign it to the output device.
The following steps will explain how to install and assign an HP printer driver
ZHPP3005 to the output device.

Installation and assignment of printer driver in SAP:

Step 1: Download Driver (Device Type):
Please download the driver (or Device Type) for the printer being used from HP
website. Note that Driver is also referred as Device Type in SAP.
Step 2: Install the Driver in SAP:
In transaction SPAD, please go to For devices types > Import:

Transaction SPAD

On the next screen, please selects Device Type, enter the name of the driver, set the
mode to IMPORT and execute the program.

Driver Name
The program will then prompts for the driver downloaded in step 1, please select the
downloaded driver.
The following screen will appears showing that the driver was successfully imported in
SAP.

Output

Step 3: Assign the driver to the Device Type:

Once we have installed the driver (in step 2) we will have to assign it to the appropriate
output device (printer) in transaction SPAD.
In transaction SPAD, please enter the output device (for example LOCL) and click on
the button display.

Spool Administration
On the next screen, please select the driver (or Device Type) we have installed in step
2 and save the changes.

Spool Administration

After installing and assigning the new driver, the reverse graphics/logo issue must be
solved if you are using an HP Deskject printer.