The HISD
Information
Logging on to the HISD
Network
If you have previously created an
HISD Access profile please, navigate
to:
https://hisdaccess.houstonisd.org/
to reset your HISD Network password.
1. Select the appropriate option,
Reset Password or Unlock
Account
2. Type in your User Name
3. Answer the Security Questions
4. Select where you want to receive
the Verification Code (email or
mobile device)
5. Click Continue
6. Enter the Verification Code
7. Click Continue
8. You will then be prompted to
create a new Password or your
account will be Unlocked
If you have NOT previously created
an HISD Access profile:
1. Contact the HISD Service Desk by
email or call 713-892-7378.
2. Provide your User Name and
Employee ID number
3. Let them know if you are at an
HISD location or Remote
4. Your password will be reset to the
default which is Hisd + the last
four digits of your social security
number (ex. Hisd1234)
Technology
Service Desk
is here to help!
Phone: 713-892-7378
Web: servicedesk.houstonisd.org
Open Monday through Friday
from 6:30 am until 5:00 pm CST
excluding all HISD
approved holidays.
How to Access Email: Computer Issues?
When on the HISD network: Having problems with your
computer? Please call the IT
Launch Microsoft Outlook Service Desk with this information
Or you can use the web version: so we can assist you ASAP:
1. Open Internet Explorer Room Number
2. Go to connect.houstonisd.org Contact Number
3. Select "Check Email" *Machine Model/Serial #
4. This brings you to Office 365. If *Operating System
necessary, set your time *Description of the Issue
zone *Central US* and Canada * Items available on the desktop
5. This should bring you to a page screen in the top right corner.
with a list of applications, click on
"Mail"
Setup your devices
When away from the HISD network:
Remember to check Software
1. Go to
Center for Applications that you
www.office365.houstonisd.org
may need to install.
2. Input your HISD email address.
Example:P00012345@houstonisd.org
We can assist you with the
3. Office 365 will reroute you to a
following, as needed:
HISD login page
Upgrade to Windows 10
4. Enter your HISD network
Projector
password. (this is the same
Smartboard
password you use to login to your
Printers/Plotters
HISD computer)
Apple Devices
5. This should bring you to Office
Chromebooks
365. If necessary, set your time
Computer/Mobile Labs
zone **Central US and Canada -
Network access
Time Zone**
Wireless connectivity
6. This should bring you to a page
Slow network response
with a list of applications, click on
Error messages from network
"Mail"
 Welcome Back
OneSource: Login
To log into OneSource from an HISD
Location:
1. Using Internet Explorer 11
2. Go to www.houstonisd.org
3. Click OneSource
4. Login with your Network
credentials (The same username
and password you use to open your
HISD computer)
This takes you to your OneSource Dashboard.
To log into OneSource from
a Remote Location:
1. Using Internet Explorer 11
2. Go to www.houstonisd.org
3. Click on myHISD
4. From the drop-down list
click OneSource
5. Select OneSource Remote Login
6. Login with your Network
credentials (The same username
and password you use to open your
HISD computer)
This takes you to your OneSource
Dashboard.
Viewing your Pay
Statement
View your Pay Statement in
OneSource:
1. Using Internet Explorer 11
2. Log into OneSource
3. Under Payment click on Pay
Statements
4. If you are logging on from a remote
site, please make sure you allow Pop
Ups from this site by selecting
"Always Allow"
5. Your Pay Statement will be
displayed
OneSourceME
To access OneSourceME for
training:
1. Log into OneSource using Internet
Explorer 11
2. Click on OneSourceME
3. Click the button on the page titled
Home
4. Select Learning from the drop-down
menu
5. In the HISD Learning section type
a course number or key word to
search for a course.
6. Register by clicking View Course
Dates and select the course you
want to take.
*If the course is not listed please call
Professional Development: 713-696-0600
Houston ISD 2017-2018
713-892-7378
Where to store and
How to share your files
OneDrive is a Cloud environment
you can use to upload, store and
share your documents, files and
pictures. Items can be "Shared" or
kept "Private".
1. Visit myHISD (Employee Portal)
2. Click on Check Mail in the
Employee Quick Links section
3. This takes you to the Office 365
site
4. Click the OneDrive tile
5. Click New if you are creating a
document OR
6. Click Upload and select a file
from your documents
7. Now decide who you will share
your document with
8. Click Share and type the email
address of anyone you want to
grant access to view or edit the
document you are uploading
9. If you share it with others it will
be marked "Shared" if it is
private it will be marked "Only
You"
2
Adding Email to your
Mobile:
iPhone
1. Go to the App Store
application on the iPhone
2. Search for Microsoft Outlook
- Email and Calendar
3. Select the Install button
4. Enter the Network Login
ID and Password
5. Select the Next button
6. Select the Finish button
Android
1. Go to the Google Play store
2. Type Microsoft Outlook in
the search field and click the
search icon
3. Select Microsoft Outlook
Select Install
4. Select Open after installation
5. Now click on Get Started
6. Enter your HISD email address
7. Click Continue
8. On the account type screen
select Exchange
9. Expand the Advanced setting
Server enter
outlook.office365.com
10. Enter ad\username
(full email address)
11. Enter Domain\Username and
Network Password
12. Click the check at the top right
to login to your account