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DOMESTICS/TEXTILES

QUALITY PRODUCT STANDARDS MANUAL


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

TABLE OF CONTENTS

Introduction 3

QA Sample Lead Time 4

Submission Requirements 5

Evaluation Disposition 6

Minimum Product Measurements 7


Bedding Textiles 7
Home Textiles (Bath, Kitchen, Window) 10

Care & Performance Testing 11


Bedding Textiles 12
Bath Textiles 14
Kitchen Textiles 15
Window Textiles 16

Minimum Construction Standards 17

Textiles Labeling Requirements 19

General Packaging Requirements 24

Packaging Requirements for Select Product Categories 26

Production Inspection 27
Pre-shipment Inspection 27
Post-shipment Inspection 28
Textiles Inspection Sampling Plan 29

California Prop 65 Compliance 30

CPSIA of 2008 Compliance 31

Appendix A: Textiles QA Standards Checklist 32

Last updated: 12/20/2016 -2-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

INTRODUCTION

Quality Assurance Means No Surprises


HSNs Quality Assurance (QA) program exists to ensure the proper execution of every product we buy and sell. This manual
contains specific information concerning the minimum quality standards HSN expects in the product it purchases. In
addition, we expect our partners to comply with all applicable legal requirements concerning the manufacture, sale and
advertising of products. In certain instances, HSN standards may be higher than the stated legal minimums. It is the partners
responsibility to read and understand the published guidelines that pertain to the industry. These include but are not limited
to:

The Textile Fiber Products Identification Act: http://www.ftc.gov/os/statutes/textile/textlact.shtm


The Wool Products Labeling Act: http://www.ftc.gov/os/statutes/textile/woolact.shtm
The Fur Products Labeling Act: http://www.ftc.gov/os/statutes/textile/furact.shtm
State Law for Labeling Filled Articles: http://abflo.info/usa_labels/index.htm
The Amended Care Labeling Rule: http://www.ftc.gov/os/statutes/textile/carelbl.shtm
The Consumer Product Safety Improvement Act of 2008. : http://www.cpsc.gov/about/cpsia/cpsia.html.
California Proposition 65: http://www.oehha.ca.gov/prop65/prop65
The information in this manual, in HSNs Supply Chain Requirements Manual
https://view.hsn.net/Documents/documents.aspx, and in the Master Terms and Conditions

Because quality cannot be inspected into products, it is the goal of the HSN Quality Assurance program to collaborate with
our partners as early as practical in order to prevent defects. This partnership extends to design and materials selection
before the product is made, and includes all points in the manufacturing, packaging, shipping and post-delivery processes.
Therefore, it is within the purview of the HSN Quality Assurance program to maintain a close, direct partnership with our
vendors and their manufacturing facilities in order to support continuous improvement efforts and uphold the most efficient
and effective manufacturing practices.
It may be necessary at any time to visit a partners facility to ensure we mitigate risks to delivering 100% acceptable product.

Our partners are expected to support our efforts throughout the supply chain to provide our customers with an unsurpassed
purchase experience. Our partners are also expected to maintain world-class quality and delivery. Such expectations cannot
be met unless our partners work with us and maintain a comprehensive quality program of their own. All shipments must be
inspected for compliance before HSN ever sees the product.

HSN QA prepared this document to help you through the process of submitting products to HSN. This document contains
general information. It should not be considered a definitive source of regulatory guidance

Key Contacts
Please contact the following individuals with any questions you have:

Debbie Edmonds| QA Manager: Home Design & Improvements| 727.872.5099 | debbie.edmonds@hsn.net

Frank Ruotolo | Sr. Manager QA Operations: Packaging | 727.872.7393 | frank.ruotolo@hsn.net

Last updated: 12/20/2016 -3-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

QA SAMPLE LEAD TIME

QA Sample Lead Time

The QA process is a critical part of making sure we maintain a reputation of trust and reliability with our customers we
must ensure that our customers get the best quality, greatest value, and safest products. The first step in that process is
to submit the QA sample(s) and supporting documentation by the required number of days prior to your ship date.

The below table outlines the QA sample and product specification sheet lead time requirements.

Brand QA Sample and Product Specification Sheet Lead Time

Top of Production (TOP) Samples 21 days Before Ship Date

Additional key milestones are outlined in Appendix B of the HSN Partner Supply Chain Requirements Manual.
https://view.hsn.net/WebDocuments/documents/9-Appendix.pdf

Maintaining proper timing of the QA process is important to ensure proper review of QA samples, specifications and
proposed product claims. Failure to comply with the required lead time standards can result in fees for late QA samples.
The Compliance section of the HSN Supply Chain Requirements Manual outlines the fees associated with late QA
samples.
https://view.hsn.net/WebDocuments/documents/8-Compliance.pdf

Last updated: 12/20/2016 -4-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

SUBMISSION REQUIREMENTS

How to Submit Your Samples to QA


A complete sample submission for textiles will consist of the following:

Complete product specification sheet submitted on the HSN Partner Portal


Include all component and product details
Include all proposed care instructions, features and benefits, objective and performance claims, and all talking points
for the on-air presentation
Include all product measurements
Include all claim substantiation, lab testing, label copy, inserts and instructions
Include all required Prop 65 and CPSC compliance testing and documentation

Prior to sending a sample to HSN QA print and affix the sample label:
Print the sample label found in the product specification sheet
Affix label to the sample so that the item can be identified upon receipt

For guidance on how to create a specification sheet on the partner portal, please view the Product specification sheet
tutorials. https://view.hsn.net/Documents/Documents.aspx?dt=SpecSheetTutorials
A printed guide is also available https://view.hsn.net/WebDocuments/documents/13_HowtoCreateaSpecSheet.pdf

NOTE: The product specification sheets MUST be completed and submitted prior to sending samples to QA; samples
without specification sheets will not be reviewed

TOP (Top of Production) sample:


Representative of the final product from the production lot is required. All colorways must be provided.
Queen size is required for sized bedding textiles
Made using actual fabric and trims
Include all internal and external packaging (i.e. shipper carton, polybags, void fill cushioning)
Include all product components with intended labeling
Include all inserts, instruction and any other material that is to go to the customer

Shipment of QA Samples
Ship all QA samples to HSN QA as outlined in the Product Samples section of the HSN Supply Chain Requirements
Manual. https://view.hsn.net/WebDocuments/documents/3-Product%20Samples.pdf

After thoroughly reviewing the QA samples and specification sheet documentation, the HSN QA Product Evaluator will
issue a written evaluation report to the partner. The partner then reviews and responds to the issues noted in the report
and provides the information/materials requested.

The appearance of the final product that will be shipped to the customer is also a concern of the HSN Merchandising
team.
A production sample identical to the one received by HSN QA should be sent to the HSN Buyer.

NOTE: Merchandise must not be changed in any way after it is approved by HSN QA. Changes include labeling,
packaging, contents and components. Merchandise that has been modified will be returned. Contact HSN QA before any
changes are made.

Last updated: 12/20/2016 -5-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

EVALUATION DISPOSITION

Evaluation Disposition
Products submitted to HSN QA will be reviewed by the QA evaluator and assigned one of the following evaluation statuses:

Received: A physical product sample has been received, but the product specification sheet has not been submitted by the
partner and/or approved by the HSN Merchandising team. An evaluation in Received status requires submission and approval
of the product specification sheet prior to initiation of the formal QA evaluation process.

Pending: QA has received a sample and a Merchandising-approved spec sheet. The evaluation is in process and/or there are
open issues that require the partner to provide information, samples or corrective action.

Approved: QA has evaluated the sample and found that it meets HSN standards. The product is approved to ship.

Approved Pending: QA has evaluated the sample and found that there are only minor open issues preventing product approval
(for example, on-site inspection or testing documentation that does not affect the features and benefits). Products placed into
Approved Pending status require closure of the remaining issues before final approval. Once the open issues are resolved, the
evaluator updates the status to Approved.

Rejected: QA has evaluated the sample and found that it does NOT meet HSN standards, and that the partner was unable to
provide appropriate corrective action.

Last updated: 12/20/2016 -6-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

MINIMUM PRODUCT MEASUREMENTS BEDDING TEXTILES

The MINIMUM acceptable measurements for each product type are shown in the following tables.
The HSN Merchandising team may request measurements above these minimum requirements for your product, in these
cases, the measures agreed upon during these discussions will supersede the published minimums

Comforters
HSN employs variable sizing for comforters based upon the product tier designated by the HSN Merchandising team for
the item. The tiers apply to both down and down-alternative/poly fill comforters
PLEASE CHECK WITH YOUR HSN MERCHANDISING TEAM TO CONFIRM WHICH TIER APPLIES TO YOUR
PRODUCT.

BASIC COMFORTER PREMIUM COMFORTER LUXURY COMFORTER


Size
Width x Length (inches) Width x Length (inches) Width x Length (inches)
Tolerance 2 Tolerance 2 Tolerance 2

Twin 66 x 86 68 x 88 68 x 90

Full 78 x 86 82 x 88 86 x 90

Full/Queen 86 x 92 NA NA

Queen 88 x 92 90 x 92 92 x 96

King 102 x 92 106 x 92 110 x 96

King/Cal King 102 x 96 102 x 96 106 x 100

Mattresses, *Mattress Toppers & Pads

MATTRESS MATTRESS TOPPER MATTRESS PAD


Size
Width x Length (inches) Width x Length (inches) Width x Length (inches)
Tolerance 1 Tolerance 1 Tolerance 1 (W x L) 1/2 (Pocket)

Twin 39 x 75 39 x 75 39 x 75 x 14

Full 54 x 75 54 x 75 54 x 75 x 16

Queen 60 x 80 60 x 80 60 x 80 x 16

King 76 x 80 76 x 80 76 x 80 x 16

Cal King 72 x 84 72 x 84 72 x 84 x 16

*Feather beds are considered equivalent to mattress toppers and subject to the required minimums for mattress toppers

Last updated: 12/20/2016 -7-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

MINIMUM PRODUCT MEASUREMENTS BEDDING TEXTILES CONTINUED

The MINIMUM acceptable measurements for each product type are shown in the following tables.
The HSN Merchandising team may request measurements above these minimum requirements for your product, in these
cases, the measures agreed upon during these discussions will supersede the published minimums

Pillow Inserts, Protectors, Cases and Shams

PILLOW INSERT PILLOW PROTECTOR PILLOW CASE PILLOW SHAM


Size
Width x Length (inches) Width x Length (inches) Width x Length (inches) Width x Length (inches)
Tolerance 1 Tolerance 1/2 Tolerance 1 (W x L) Tolerance 1 (W x L)

Standard 20 x 26 20 x 26 21 x 27 + 4 hem 20 x 26 (interior)

Jumbo 20 x 28 20 x 28 NA NA

Queen 20 x 30 20 x 30 21 x 32 + 4 hem NA

King 20 x 36 20 x 36 21 x 37 + 4 hem 20 x 36 (interior)

Euro 26 x 26 26 x 26 NA 25 x 25 (interior)

Sheets

FLAT SHEET FITTED SHEET


Size
Width x Length (inches) Width x Length x Pocket Depth (inches)
Tolerance 2 Tolerance 1 (W x L) 1/2 (Pocket)

Twin 66 x 96 39 x 75 x 15

Full 81 x 96 54 x 75 x 15

Queen 90 x 102 60 x 80 x 15

King 108 x 102 78 x 80 x 15

Cal King 102 x 108 72 x 84 x 15

Last updated: 12/20/2016 -8-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

MINIMUM PRODUCT MEASUREMENTS BEDDING TEXTILES CONTINUED

The MINIMUM acceptable measurements for each product type are shown in the following tables.
The HSN Merchandising team may request measurements above these minimum requirements for your product, in these
cases, the measures agreed upon during these discussions will supersede the published minimums

Top of Bed Textiles

BEDSPREAD BEDSKIRT BLANKET


Size
Width x Length (inches) Width x Length (inches) Width x Length (inches)
Tolerance 2 Tolerance 1 Tolerance 2

Twin 80 x 110 (21 min. drop) 39 x 75 + drop 66 x 90

Full 96 x 110 (21 min. drop) 54 x 75 + drop NA

Full/Queen NA NA 90 x 90

Queen 102 x 118 (21 min. drop) 60 x 80 + drop NA

King 120 x 118 (21 min. drop) 78 x 80 + drop NA

King/Cal King NA NA 108 x 90

Cal King 114 x 124 (21 min. drop) 72 x 84 + drop NA

COVERLET DUVET QUILT


Size
Width x Length (inches) Width x Length (inches) Width x Length (inches)
Tolerance 2 Tolerance 2 Tolerance 2

Twin 68 x 86 68 x 88 68 x 86

Full NA NA NA

Full/Queen 90 x 94 90 x 90 88 x 90

Queen NA NA NA

King 108 x 94 106 x 92 106 x 90

Cal King 104 x 98 NA 102 x 94

THROW
Size
Width x Length (inches)
Tolerance 2

Standard 50 x 60

Oversized 55 x 75

Last updated: 12/20/2016 -9-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

MINIMUM PRODUCT MEASUREMENTS HOME TEXTILES

The MINIMUM acceptable measurements for each product type are shown in the below tables.
The HSN Merchandising team may request measurements above these minimum requirements for your product, in these
cases, the measures agreed upon during these discussions will supersede the published minimums

Bath Textiles

BASIC PREMIUM
Product Width x Length (inches) Width x Length (inches)
Tolerance 1 Tolerance 1
Bath Mat 20 x 30 20 x 30
Bath Sheet 35 x 60 35 x 60
Bath Towel 27 x 52 30 x 54
Hand Towel 15 x 24 16 x 26
Wash Cloth 12 x 12 12 x 12
Beach Towel 34 x 63 40 x 65
Shower Curtain 72 x 72 72 x 72

Kitchen Textiles Window Textiles

Width x Length (inches) Width x Length (inches)


Product Product
Tolerance 1 Tolerance 1

Dish Cloth 19 x 29 Window Panel 42 x 84

Cocktail Napkin 6x6 Valance 80 x 18

Dinner Napkin 19 x 19 Tie Back 3 x 24

Place Mat 12 x 18

Runner 13 x 72

Round Table Cloth 60

Square Table Cloth 52 x 52

Rectangle Table Cloth 52 x 70

Apron (Full) 24 x 30

Pot Holder (Square) 8x8

Last updated: 12/20/2016 -10-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

CARE AND PERFORMANCE TESTING

Testing Requirements

HSN partners are required to ensure that the performance attributes/characteristics of the product being submitted to
HSN QA conform to the details approved by the HSN Merchandising team and as contained in the approved product
specifications sheet.
As part of the quality evaluation process, HSN QA will conduct internal testing on the submitted production samples to
validate accuracy of the attributes/characteristics.
In lieu of HSN internal testing of the samples, partners have the option to submit 3rd party test documentation via the
product specifications sheet as validation of the accuracy of the claimed performance attributes/characteristics.

At a minimum, the following performance tests are required for all textiles items purchased by HSN. Please note that
additional testing may be required (i.e. Flammability, Prop 65, Water Resistant, etc.)
Appearance after care (laundering/dry cleaning)
Dimensional stability
Colorfastness to care
Crocking (wet and/or dry)
Fabric weight
Fiber identification
Thread count

HSN partners are required to ensure that the above performance characteristics have been validated to conform to the
details provided in the approved product specification sheet PRIOR to submission of samples to HSN QA.
Failure to meet the required care and performance testing requirements will result in REJECTION of the product until
such time as compliant product is available and care/performance characteristics validated.

A complete list of care and performance testing requirements may be found on the following pages of this document
Bedding Textile Care & Performance Requirements
Bath Textile Care & Performance Requirements
Kitchen Textile Care & Performance Requirements
Window Textile Care & Performance Requirements

Last updated: 12/20/2016 -11-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

CARE AND PERFORMANCE TESTING BEDDING TEXTILES


Standard Testing Requirements: Bedding Textiles

Test Property Test Method Requirements Colors

Fiber: Qualitative AATCC 20A As claimed Darkest color

Fabric Weight ASTM D3776 5% Darkest color

Seam Strength ASTM D 1683 15 lbs/inch Darkest color

Darkest color
Fabric Count (Wovens) ASTM D3775 5%

Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors

Color Change: 4.0


AATCC 61 (laundering)
Colorfastness to Care Staining/Bleeding: 3.0 All colors
AATCC 132 (dry cleaning)
Self Staining 4.5

AATCC 135/150 laundering or


Knits 5%
Dimensional Stability to Care commercial dry clean Darkest color
Wovens 3%

ASTM D 4970 (Martindale)


Class 3.5 @ 100 movements (Wovens)
Pilling Appearance ASTM D 3512/14 (Random Darkest color
Class 3 @ 30 minutes (Knits and Flannel)
Tumbler)

Frayed Edges: None


Open Seams: None
Embroidery/Embellishment Appearance: Satisfactory
Fill Leakage: None
AATCC 135/150 laundering or
Appearance After Care Fill Shifting: None Darkest color
commercial dry clean
Smooth Appearance: 3.5
Appearance of Seams: SS-4
Appearance of Creases: 4.0
Shading: 4.0

Testing Requirements (for additional color ways)

Test Property Test Method Requirements Colors

Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors

Color Change: 4.0


AATCC 61 (laundering)
Colorfastness to Care Staining/Bleeding: 3.0 All colors
AATCC 132 (dry cleaning)
Self Staining 4.5

Last updated: 12/20/2016 -12-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

CARE AND PERFORMANCE TESTING BEDDING TEXTILES CONTINUED

Additional Testing Requirements (when applicable)

Test Property Test Method Requirements Colors

Oil Repellency (if claimed for oil based Initial Grade: 6.0
AATCC 118 All colors
stains) After 20 Washes: Grade 4.0

Initial Grade: 6.0


Aqueous Liquid Repellency (if claimed for All colors
AATCC 193 After 20 Washes: Grade 4.0
water based stains)

All colors
Soil Release AATCC 130 After wash: Class 4.0

Initial Rating : 90
Water Repellency AATCC 22 All colors
After 5 Washes: 80

Water Resistance AATCC 42 5g penetration, max All colors

All colors
Waterproof (fabric only) AATCC 127 No leakage

Wrinkle Resistance ASTM D 128 Smooth Appearance: 4.0 Darkest color

Wicking Moisture AATCC 197 6 after 30 minutes Darkest color

Colorfastness: Light AATCC16E 4.0 @ 20 hours All colors

Flammability (blankets) ASTM D4151 Class 1 All colors

Maximum 2-inch burn


Flammability (mattress pads and toppers) 16 CFR 1632 All colors

Flammability ASTM D1230 Class 1 All colors

Composition Analysis (Feather & Down) ASTM D4524 or IDFB 3 As claimed Darkest color

Federal Std148A Method 2 or Darkest color


Species Identification (Feather & Down) As claimed
IDFB-12

Federal Std148A Method 4 or <10.0- Clean Darkest color


Oxygen Number (Feather & Down)
IDFB-7 <4.8- Hypoallergenic

Federal Std148A Method 1 or Darkest color


Fill Power (Feather & Down) As claimed
IDFB- 10B

Federal Std 191-5530 or IDFL Darkest color


Downproofness Rating: 4
Test Method 20.

Darkest color
Odor Evaluation IDFL Internal Test Method Rating: 4

Last updated: 12/20/2016 -13-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

CARE AND PERFORMANCE TESTING BATH TEXTILES


Standard Testing Requirements Bath Towels, Hand Towels, Wash Cloths, etc.
Test Property Test Method Requirements Colors

Fiber: Qualitative AATCC 20A As claimed Darkest color

Fabric Weight ASTM D3776 5% Darkest color

Seam Strength ASTM D 1683 15 lbs/inch Darkest color

Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors

Color Change: 4.0


AATCC 61 (laundering)
Colorfastness to Care Staining/Bleeding: 3.0 All colors
AATCC 132 (dry cleaning)
Self Staining 4.5

AATCC 135/150 laundering or


Knits 5%
Dimensional Stability to Care commercial dry clean Darkest color
Wovens 3%

Frayed Edges: None


Open Seams: None
Embroidery/Embellishment Appearance: Satisfactory
AATCC 135/150 laundering or
Appearance After Care Smooth Appearance: 3.5 Darkest color
commercial dry clean
Appearance of Seams: SS-4
Appearance of Creases: 4.0
Shading 4.0

Absorbency Terry Fabrics ASTM D4772 Minimum 10.0 ml All colors

Pile Retention ASTM D4685 Class 3 @ 300 cycles


All colors

Testing Requirements (for additional color ways)


Test Property Test Method Requirements Colors

Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors

Color Change: 4.0


AATCC 61 (laundering)
Colorfastness to Care Staining/Bleeding: 3.0 All colors
AATCC 132 (dry cleaning)
Self Staining 4.5

Absorbency Terry Fabrics ASTM D4772 Minimum 10.0 ml All colors

Pile Retention ASTM D4685 Class 3 @ 300 cycles All colors

Additional Testing Requirements (when applicable)


Test Property Test Method Requirements Colors

Colorfastness: Sea Water AATCC 106 Color Change: 4.0 All colors
Staining/Bleeding: 3.0
Self Staining 4.5

Colorfastness: Chlorinated Pool Water AATCC 162 Color Change: 4.0 All colors
Staining/Bleeding: 3.0
Self Staining 4.5

Colorfastness to Active Ingredients in Cosmetic Products


Spot Test for 5 minutes and 24 All colors
(2% Salicylic Acid, 10% Benzoyl Peroxide, Roc Retinol Correxion Deep 4.0 minimum
hours
Wrinkle Night Cream, Arm & Hammer Teeth Whitening Booster)

Colorfastness: Chlorine Bleach Spot Test AATCC/ASTM TS 001 4.0 minimum All colors

Colorfastness: Chlorine Non Chlorine Bleach Spot Test AATCC/ASTM TS 001 4.0 minimum All colors

Colorfastness: Light AATCC16E 4.0 @ 20 hours All colors

Flammability ASTM D 1230 Class 1 All colors

Last updated: 12/20/2016 -14-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

CARE AND PERFORMANCE TESTING KITCHEN TEXTILES

Standard Testing Requirements Table Cloths, Napkins, Placemats, Runners, etc.

Test Property Test Method Requirements Colors

Fiber: Qualitative AATCC 20A As claimed Darkest color

Fabric Weight ASTM D3776 5% Darkest color

Seam Strength ASTM D 1683 15 lbs/inch Darkest color

Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors

Color Change: 4.0


AATCC 61 (laundering)
Colorfastness to Care Staining/Bleeding: 3.0 All colors
AATCC 132 (dry cleaning)
Self Staining 4.5

AATCC 135/150 laundering or


Knits % 5
Dimensional Stability to Care commercial dry clean Darkest color
Wovens 3%

ASTM D 4970 (Martindale)


Class 3.5 @ 100 movements (Wovens)
Pilling Appearance ASTM D 3512/14 (Random Darkest color
Class 3 @ 30 minutes (Knits and Flannel)
Tumbler)

Frayed Edges: None


Open Seams: None
Embroidery/Embellishment Appearance: Satisfactory
AATCC 135/150 laundering or
Appearance After Care Smooth Appearance: 3.5 Darkest color
commercial dry clean
Appearance of Seams: SS-4
Appearance of Creases: 4.0
Shading : 4.0

Testing Requirements (for additional color ways)


Test Property Test Method Requirements Colors

Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors

Color Change: 4.0


AATCC 61 (laundering)
Colorfastness to Care Staining/Bleeding: 3.0 All colors
AATCC 132 (dry cleaning)
Self Staining 4.5

Additional Testing Requirements (when applicable)

Test Property Test Method Requirements Colors

Initial Grade: 6.0


Oil Repellency (if claimed for oil based AATCC 118 All colors
After 20 Washes: Grade 4.0
stains)

Aqueous Liquid Repellency (if claimed for Initial Grade: 6.0


AATCC 193
water based stains) After 20 Washes: Grade 4.0

All colors
Soil Release AATCC 130 After wash: Class 4.0

Initial Rating : 90
Water Repellency (if claimed) AATCC 22 After 5 Washes: 80 All colors

Water Resistance AATCC 42 5g penetration, max All colors

Colorfastness: Light AATCC16E 4.0 @ 20 hours All colors

Flammability ASTM D 1230 Class 1 Darkest color

Last updated: 12/20/2016 -15-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

CARE AND PERFORMANCE TESTING WINDOW TEXTILES

Standard Testing Requirements Curtains, Window Panels, Tie Backs, Upholstery etc.

Test Property Test Method Requirements Colors

Fiber: Qualitative AATCC 20A As claimed Darkest color

Fabric Weight ASTM D3776 5% Darkest color

Seam Strength ASTM D 1683 15 lbs/inch Darkest color

Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors

Color Change: 4.0


AATCC 61 (laundering)
Colorfastness to Care Staining/Bleeding: 3.0 All colors
AATCC 132 (dry cleaning)
Self Staining 4.5

AATCC 135/150 laundering or


Knits 5%
Dimensional Stability to Care commercial dry clean Darkest color
Wovens 3%

ASTM D 4970 (Martindale)


Class 3.5 @ 100 movements (Wovens)
Pilling Appearance ASTM D 3512/14 (Random Darkest color
Class 3 @ 30 minutes (Knits and Flannel)
Tumbler)

Frayed Edges: None


Open Seams: None
Embroidery/Embellishment Appearance: Satisfactory
AATCC 135/150 laundering or
Appearance After Care Smooth Appearance: 3.5 Darkest color
commercial dry clean
Appearance of Seams: SS-4
Appearance of Creases: 4.0
Shading: 4.0

Testing Requirements (for additional color ways)


Test Property Test Method Requirements Colors

Colorfastness to Crocking (dry/wet) AATCC 8 Dry: 4.0 / Wet: 3.0 All colors

Color Change: 4.0


AATCC 61 (laundering)
Colorfastness to Care Staining/Bleeding: 3.0 All colors
AATCC 132 (dry cleaning)
Self Staining 4.5

Additional Testing Requirements (when applicable)


Test Property Test Method Requirements Colors

Colorfastness: Light AATCC16E 4.0 @ 20 hours All colors

Flammability ASTM D1230 Class 1 Darkest color

Last updated: 12/20/2016 -16-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

MINIMUM CONSTRUCTION STANDARDS

Domestic/textile products submitted to HSN QA will be reviewed by QA according to the product construction guidelines
listed below:

Binding/Interlining
Must have compatible shrinkage to shell fabric
Fusible interlinings must not have bubbles, especially after dry cleaning

Buttons & Buttonholes


Buttonholes must be lock stitched at end to avoid raveling
Buttons must have lock stitch to avoid pulling thread and removing button
Buttons must pass care label instructions and must not crack, chip, discolor, rust or melt
Buttonhole must be wide enough to not pull away from edge of fabric

Composition Requirement
Single fiber must be 100% no foreign fiber
Multi-fiber must be + 3.0% of stated fiber content

Fabric Construction
First-quality fabrics must be used no seconds
The lot must be cut from only one shade of fabric; matching pieces must all be the same shade. Minimum shade
rating of 4.0 as per AATCC Gray Scale.

Fabric Properties
Thread count, yarn ply, fabric weight, yarn size and structure must be as per buyer specifications

Hems & Edge Finishing


Must be even and secure with no raw edges

Needle Cutting
Must have correct needle size and type for fabric to prevent cuts

Seams
Must be finished, secured and free from puckering
11 (+/- 1) stitches per inch on woven and knit
6 to 7 stitches per inch on leather and vinyl
Serge/mock safety stitch on elastic (6 stitches per inch)
All seams must be finished; raw edges are not acceptable
Seams must be back tacked unless crossed by another seam
On sheer fabrics, French, mock French or felled seams may be used

Snaps, Rivets, Zippers & Trims


Must not have corrosion present on metal/metallic components
Must pass care label instructions and not crack, chip, discolor, rust or melt
Must be securely fastened, reinforced and colorfast

Last updated: 12/20/2016 -17-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

MINIMUM CONSTRUCTION STANDARDS CONTINUED

Product Construction (continued)

Domestic/textile products submitted to HSN QA will be reviewed by the QA evaluator according to the specific product
construction guidelines listed below:

Stitching
Thread must be colorfast; no broken top stitches and no open seams

Stress Points
Must be back tacked or reinforced as necessary

Threads
Monofilament thread is not acceptable unless specified in writing by the HSN buyer
Thread must match unless specified as contrast

General Appearance
Stains, dirt, oil
Raw/unfinished edges
Visible surface irregularities that are not inherent to the product
Irregularities in coloration/pigmentation that are not inherent to the product
Chipping, discoloration or rusting of hardware
Fraying or raveling of buttonholes, trims or hems
Deterioration of buttons
Objectionable frosting, pilling or snagging
Pile loss, inconsistent pile height or bare spots
Poor sewing (open seams, run-offs, puckering, drop needle or broken/skipped stitches)
Deterioration of elasticized areas
Twisting of seams
Migration or opening in filling material
Misaligned borders or prints
Poor registration of borders or prints

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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

PRODUCT LABELING

Domestic/textile products must be properly labeled to ensure compliance with applicable state and federal regulations.
Products must conform to quality requirements as well as the following general labeling guidelines:

Care Instructions
Care instructions must conform to FTC care labeling regulations
Font size must be legible
Care instructions must be consistent with purchase orders, quality assurance reports and other hang tags
All trim and hardware must be able to withstand selected care method

California Regulations
State of California regulations from Bureau of Weights and Measures apply to all soft home accessory products

Company Name or Registered Identification Number (RN)


Must conform to FTC rules

Country Of Origin
Must be present on labeling and compliant with US CBP and FTC regulations

Federal Trade Commission Textile Fiber and Wool Products Identification Acts
All textile products must conform to regulations in these acts

Fiber Content
Wording of fibers cannot be abbreviated
Total fiber content must add up to 100% and be listed in descending order of predominance
Only generic fiber name is acceptable (trademarked fiber names are not acceptable)
Must conform to FTC rulings on labeling
Fiber content must be consistent with purchase orders, quality assurance reports and other hang tags

Label Placement
Labels must remain legible and securely attached through the laundering cycle and for the life of the item
Labels should be placed as noted below unless specifically approved in advance by HSN QA
Bedding textiles
Side seam lengthwise flat sheets, pillow cases, decorative pillows
Side seam widthwise - comforters, toppers, bed pillows
Corner seam fitted sheets
Kitchen textiles
Back side, top left, set in the seam of the double rolled hem towels, washcloths
Side seam tablecloths, napkins
Bath textiles
Back side, top left, set in the seam of the double rolled hem towels, washcloths
Back side, top left, set in the bottom of the eyelet seam shower curtain
Window textiles
Back side of the window treatment, top left, set inside the bottom of the rod pocket or tab top seam
curtain panels, valances

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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

PRODUCT LABELING CONTINUED

Law Tag
Item Fiber Content Care Instructions Country of Origin Size
*see note

Bedding Textiles

Bed Pillow Yes Yes Yes* Yes Yes

Bedspread Yes Yes Yes* Yes Yes

Comforter Yes Yes Yes* Yes Yes

Duvet Yes Yes No Yes Yes

Feather Bed/Cover Yes Yes Yes* Yes Yes

Fiber Bed Yes Yes Yes* Yes Yes

Mattress Pad/Cover Yes Yes Yes* Yes Yes

Pillowcase Yes Yes No Yes Yes

Quilt Yes Yes Yes* Yes Yes

Sheet Yes Yes No Yes Yes

Home Textiles

Drapes Yes Yes No Yes Yes

Napkin Yes Yes No Yes Yes

Slipcover Yes Yes No Yes Yes

Tablecloth Yes Yes No Yes Yes

Throw Pillow Yes Yes Yes* Yes No

Throw Yes Yes No Yes Yes

Valance Yes Yes No Yes Yes

Wall Hanging No No Yes* No No

Bath Textiles

Bath Mat Yes Yes No Yes Yes

Shower Curtain Yes Yes No Yes Yes

Towel/Wash Cloth Yes No No Yes Yes

Fiber Content must be labeled on textile products to comply with FTC guidelines. RN Numbers must be included on all
items, either attached or sewn.

Care Instructions must be sewn into the products in the same manner as the FTC care regulations for wearing apparel.
The HSN QA review process will confirm that care instructions are appropriately marked for all products. It is the
responsibility of the vendor/manufacturer to ensure that an independent laboratory has tested the products to meet the
claimed care instructions.

*Law Tag is not an FTC requirement, but state law requires it. It must appear on the product to identify any content that is
hidden from view from the consumer.

Country of Origin is an FTC requirement. It must appear on all products.

Size is required on the labeling of all products. Items requiring a Law Tag should have the size included on the actual law
tag. Items that do not require a law tag must have the size either affixed to the product or adhered to the packaging.
Last updated: 12/20/2016 -20-
QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

PRODUCT LABELING CONTINUED

All other relevant FTC labeling regulations must be followed

Labeling Examples:

100% COTTON Use only FTC GENERIC fiber names, and list them in
order of predominance of percent. Sectional disclosure is
required on multi-component items (shell, insulation, etc.
See example below.)
MADE IN USA OF
IMPORTED MATERIALS
Country of origin of the piece goods manufacturer

MACHINE WASH COLD May be on back of logo label (if it can be read by the
LINE DRY consumer at point of purchase) in English or may show
ASTM care symbols (these symbols may be used if they
fulfill necessary requirements.)
RN # 12345

SHELL: 55% COTTON


35% POLYESTER
10% RAYON

FILL: 100% POLYESTER

BACKING: 60% COTTON


40% POLYESTER

MADE IN CHINA

SPOT CLEAN ONLY


RN #12345

Last updated: 12/20/2016 -21-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

PRODUCT LABELING CONTINUED

State Law labels for Filled Articles (if applicable)


The State Law Label is required for all of HSNs stuffed or insulated orders to comply with appropriate Bedding
and Upholstered Articles Regulations
This label must be sewn in and stacked with other appropriate labels
Label must be a durable, non-woven white material with black print
Each manufacturer is responsible for having its own registration number printed on the label
Down lot numbers must be stamped on this label
This label may be used for content, country of origin and size as specified on the format of the State Law Tag
Manufacturer must contact every state that has an active tagging law covering their product and ask to be
licensed with them using manufacturer's existing number
For a list of these states, order the current Tagging Law Manual from ISPA (International Sleep Products
Association) in Alexandria, VA. at (703) 683-8371

Example

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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

PRODUCT LABELING CONTINUED

Flammability Caution Label (on all small rugs)


Flammability caution information can be placed on a loop label, a single ply of a durable non-woven white
material with black print, or on an existing information label
Labels on products that do not meet the flammability requirements must be labeled as follows:
FLAMMABLE (FAILS U.S. DEPARTMENT OF COMMERCE STANDARD FF 2-70): SHOULD NOT BE
USED NEAR SOURCES OF IGNITION
Products treated with flame retardants or made from fibers treated with flame retardants must be labeled with
the letter "T" pursuant to conditions of the CPSC
The "T" shall be legibly and conspicuously placed on the label and/or invoice

Mattresses, Mattress/Box Spring Sets And Futons


all mattresses and mattress/box spring sets must be certified by the manufacturer to comply with Federal
Standards 16 CFR 1632 and 1633 and be labeled accordingly

Last updated: 12/20/2016 -23-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

GENERAL PACKAGING REQUIREMENTS

The integrity of the container and packaging of the product as the customer will receive it are the partners responsibility. The
partner must ensure that the product packaging can withstand the shipping environment.
All products must be packaged in a manner that ensures they can pass the International Safe Transit Association (ISTA) 3A
testing protocol without any physical damage or impact to product assembly/functionality.
The partner should always perform their own drop, freeze, vibration or other testing to ensure that the packaging is resistant to
leakage or other damage.

Temperatures during transit can vary from below zero to 120oF. Such temperature extremes can cause items to separate, melt,
make contents brittle, or affect adhesives, etc. Time or temperature constraints on the shipping and/or storage conditions that
might affect product stability must be disclosed (for example, avoid freezing, avoid temperatures in excess of) . Packaging
must be adequate to protect the product against these conditions.

The appearance of the final product that will be shipped to the customer is also a concern of the HSN Merchandising team. A
production sample identical to the one received by HSN QA should be sent to the HSN merchant.

Partners should consider packaging that is not only effective, but uses sustainable materials wherever possible to allow
recycling of packaging materials

NOTE: Partners are not, under any circumstances, permitted to substitute boxes or packaging for any item(s) unless approved
by the HSN Buyer and QA.

Additional information on packaging integrity can be found in the HSN Partner Supply Chain Requirements Manual Quality
Assurance https://view.hsn.net/WebDocuments/documents/4-Quality%20Assurance.pdf

Below are key packaging guidelines for HSN products:

Battery Powered Products


Batteries must be packaged either uninstalled (shrink-wrapped or boxes), or inserted into position with an activation strip that
can be removed prior to customer use (activation strip must prevent batteries from operating)

Polybag Requirements
Polybags used for HSN products must meet the following minimum requirements:
Bags must have a minimum thickness of 1.0 mil (1/1000 of an inch)
Bags must be securely fastened either with tape or heat-sealing devices
Bags measuring 5 x 7 or larger require the following wording:
Warning To avoid danger of suffocation, keep away from babies and children. Do not use in cribs, beds or
play pens. This bag is not a toy.
The above warning may be printed directly onto the bag or on an adhesive label attached to the bag
The size of the print of such statements must be as follows:

Total Bag Length and Width Size of Print


25 29 inches at least 1/8
30 39 inches at least 3/16
40 59 inches at least 1/4
60 inches or more at least 5/16

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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

GENERAL PACKAGING REQUIREMENTS CONTINUED

Damage Prevention
Decorative gift boxes should be shrink-wrapped, cello-wrapped or covered by a cardboard sleeve in a sealed polybag to
protect the finish and presentation of the product.
Components should be secured in the inner carton to prevent scuffing and rattling. It is recommended that components be
individually wrapped to prevent excessive movement and breakage.
Avoid glass-to-glass or ceramic-to-ceramic contact
Packaging for delicate protruding features may require custom designed foam, or die cuts that contact only those areas of the
item strong enough to support the items weight.
When using polybags as external packaging, the polybag should be of sufficient size and thickness to support the weight of
the items contained.
Be wary of using a non-bubble foam blanket other than as a separator, because it has little impact resistance.

Other Packaging Considerations


Partial fills, though correctly labeled for net quantity, can cause customer dissatisfaction and high return rates. The container
should be the appropriate size for the labeled net quantity.
Small components and parts shall be packaged in a manner that provides high visibility to the customer upon unpacking.
Methods to provide visibility include the use of brightly colored bags/tape and markings to alert customer of parts location.
High-efficiency packaging tends to use voids/cavities within EPS foam that may not be easily seen by customers; this
situation may generate negative customer feedback and requests for missing parts if not marked/packaged in a
highly visible manner.
Sharp points and edges offering a hazard upon opening the package must be covered and secured.

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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

PACKAGING REQUIREMENTS FOR SELECT PRODUCT CATEGORIES

The following requirements will help you determine the best way to package goods within select product categories. For
additional guidance, please contact Frank Ruotolo at 727-872-7393 or frank.ruotolo@hsn.net

Bedding Pillows
Recommended Packaging:
Individually polybag each pillow and seal the polybag.
The use of vacuum packing for bedding pillows is HIGHLY recommended to reduce packaging cube and shipping costs.

Comforters, Quilts & Coverlets


Recommended Packaging:
All filled comforters must be individually packed.
Pack each item into a vinyl zip bag and then into an appropriately sized re-shipper carton.
The use of vacuum packing for bedding pillows is HIGHLY recommended to reduce packaging cube and shipping costs.

Rugs
Since rugs vary in material type and thickness, there may be exceptions to these packaging methods. The following are
general requirements for packaging rugs:

Recommended Packaging:
Small Rugs (less than 4 x 6)
Roll or fold the rug so that it measures less than 20 x 17 x 7.
Package in a polybag that is at least 1.5 mil thick and seal the bag.

Large Rugs (4 x 6 and larger)


Roll the rug and package into two polybags and seal both bags to ensure seal is retained throughout distribution.
The inner bag must have a minimum thickness of 2.0 mil.
The outer bag must be woven polypropylene or 5.0 mil (minimum thickness) polyethylene.
A minimum of two nylon bands must be placed on all rugs.

Sheets/Duvets/Blankets/Towels/Throws/Tablecloths
Recommended Packaging:

Sheets must be packaged in a re-closable vinyl zip bag


or heat-sealed polybag over 1 mil thick

Throw Pillows
Recommended Packaging:
Small throw pillows (18 x 18 or less) must be individually polybagged and labeled.
Large throw pillows (greater than 18 x 18) must be individually polybagged and boxed in re-shipper cartons

Last updated: 12/20/2016 -26-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

PRODUCTION INSPECTION

Pre-Shipment Inspection
Production inspections can occur on-site (at the partners facility) or at the HSN Fulfillment Center. A Field Inspector will
selectively travel to manufacturers facilities to conduct on-site quality assurance inspections. Our QA On-Site Inspection
Program has had a tremendous impact on improving the quality of the products we sell. Designed to facilitate early detection
of quality issues upstream in the factories, the program has enabled the proactive management of product failures before the
order is shipped to HSN, or worse, our customers.

On-Site inspections are initiated by one or more of the following criteria:


Products scheduled to be an HSN Todays Special (TS -the primary featured item of the day)
Key Items as defined by merchandising; this typically entails item orders valued over $75,000
Products purchased under Import and/or Letter of Credit (LOC) terms
Products from Partners who have been identified by QA as requiring close quality management
Products from new Partners preparing for their premiere show
Key brand or product launches
Additionally, QA initiates on-site inspections when customers voice recurring concerns with a products quality.

On-Site field inspection requirements


Items Shipping to HSN: Final Inspections for product must be 100% produced with at least 80% packaged, labeled and
ready for inspection. All applicable barcode tags and inserts must be available for review.
Drop Ship Items: Final Inspections for product must be 100% produced with at least 10% packaged, labeled and ready
for inspection. All applicable barcode tags and inserts must be available for review.
In addition to the final inspection, Todays Special (TS) items may be required to have in-process inspection conducted
when the goods are 20% produced

On-site field inspection is based on


ANSI/ASQC Z1.4-2003, -General Level 1 Inspection Level Double Sampling Plan (1.5 AQL- Major, 4.0 AQL-Minor)
HSN QA may choose tightened inspection levels or deviate from this plan at its own discretion.

On-site field inspections - the onsite inspector will conduct the following:
Visual comparison against the product specifications to ensure consistency.
Visual evaluation of quality (fabric, construction, etc.)
Measurement against the approved specifications
ISTA drop test of items in re-shippers.
Comments, concerns, and contingencies noted during the sample evaluation will be given special attention during the
final inspection.

Defective merchandise identified during an inspection visit may be reworked, sorted or rejected. The PO quantity can be
adjusted to reflect the amounts minus the items not repaired in time for re-inspection.

NOTE: If the product will not be ready at the scheduled time of inspection, the partner must contact the Inspection Service
Provider, Onsite Inspection Coordinator and/or the Onsite Inspection Manager at least two days prior to the scheduled
inspection. Partners may incur fees for missed, postponed, cancelled, or failed inspections.

Additional information regarding onsite inspections can be found in the HSN Partner Supply Chain Requirements Manual
https://view.hsn.net/WebDocuments/documents/4-Quality%20Assurance.pdf
https://view.hsn.net/WebDocuments/documents/01_OnSiteWelcomeLetter.pdf

Last updated: 12/20/2016 -27-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

PRODUCTION INSPECTION CONTINUED

Post-Shipment Inspection
Just like the On-Site inspection, the HSN Fulfillment QA (FQA) inspection is part of the Finished Product Inspection process
and acts as a follow-up to the Corporate QA (CQA) Evaluators Initial Product Inspection. This means that our FQA Inspectors,
like the On-Site Inspector, must:

Assess the products conformance to Initial Product Evaluation


Evaluate the presentation and functionality of the product labeling and packaging
Identify any potential issues before the item ships to the customer

FQA Inspectors conduct their inspections solely from their respective Fulfillment Centers, pulling random product samples
from the same stock of items from which the customer receives her items. This affords HSN a prime opportunity to view the
finished product, packaging and all, in the same state as the customer receives it.

FQA inspectors will conduct a visual comparison against the product specifications to ensure consistency. Comments,
concerns, and contingencies noted during the sample evaluation will be given special attention during the final inspection.
Incoming merchandise will be inspected according to ANSI ASQC Z1.4-2003, Inspection Level 2, (Double Sampling) plan.
HSN QA may choose tightened inspection levels or deviate from this plan at its own discretion.

Partners may be billed a chargeback fee whenever the inspected merchandise does not conform to the PO,
HSN QA evaluation samples, or Product Specification Sheet, or is not compliant with the requirements listed in this
manual or the HSN Supply Chain Requirements Manual. The chargeback and inspection fees are set forth in the
current Product Fee Schedule found in your HSN Partner Supply Chain Manual - Compliance.
https://view.hsn.net/WebDocuments/documents/8-Compliance.pdf

Last updated: 12/20/2016 -28-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

PRODUCTION INSPECTION CONTINUED

Textiles Onsite Inspection Sampling Plan


The chart below is based on ANSI/ASQ Z1.4-2008, Normal Inspection, General Level 1, Double Sampling Plan.

Normal
AQL
(inspection level I)
lot size

1.5 AQL 4.0 AQL


sample (major defects) (minor defects)
2 to 8 1st 2 0/2 0/2
2nd 2 1/2 1/2
9 to 15 1st 2 0/2 0/2
2nd 2 1/2 1/2
16 to 25 1st 2 0/2 0/2
2nd 2 1/2 1/2
26 to 50 1st 3 0/2 0/2
2nd 3 1/2 1/2
51 to 90 1st 3 0/2 0/2
2nd 3 1/2 1/2
91 to 150 1st 5 0/2 0/2
2nd 5 1/2 1/2
151 to 280 1st 8 0/2 0/2
2nd 8 1/2 1/2
281 to 500 1st 13 0/2 0/3
2nd 13 1/2 3/4
501 to 1,200 1st 20 0/2 1/4
2nd 20 1/2 4/5
1,201 to 3,200 1st 32 0/3 2/5
2nd 32 3/4 6/7
3,201 to 10,000 1st 50 1/4 3/7
2nd 50 4/5 8/9
10,001 to 35,000 1st 80 2/5 5/9
2nd 80 6/7 12/13
35,0001 to 150,000 1st 125 3/7 7/11
2nd 125 8/9 18/19

Last updated: 12/20/2016 -29-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

COMPLIANCE: CALIFORNIA PROPOSITION 65

What is California Proposition 65?


Proposition 65 (Prop 65) is a law approved by California voters in a referendum in 1986. It requires the state to keep a list of
chemicals that cause cancer or reproductive toxicity. If a product contains a chemical on the list, a Prop 65 testing report must
be provided. You can access the list of 800-plus chemicals on the California Office of Environmental Health Hazard
Assessment website at http://www.oehha.ca.gov/prop65/prop65_list/Newlist.html. Lead, phthalates and other common
chemicals are on the Proposition 65 list.

All products manufactured, distributed or sold in California must comply with the exposure and/or labeling requirements
specified in Proposition 65. If a product contains a listed substance that will release from the product over time and in excess
of the Proposition 65 limits, specified warning statements must appear on or near the product at the time of purchase.

Covered Products
HSN Partners supplying any of the products listed below under Proposition 65, must ensure that all items comply with the
limits set forth. It is your responsibility to provide to HSN QA approved third-party laboratory reports with each item
submission. This requirement applies to normal as well as value-added and GWP items.

Apparel Cosmetic & Toiletry Bags Footwear Jewelry Wallets

Belts Electronics & Mobile Device Cases Gloves Key Chains Watches

Ceramic Tableware Eyeglass Cases Hats Scarves

Clutches Fashion Accessories Handbags Totes

See California Proposition 65 Requirements document on the Partner Portal:


https://view.hsn.net/WebDocuments/documents/01_Prop65Guide.pdf

Certificate of Compliance with Californias Metal-Containing Jewelry Law


In addition to providing test reports evidencing compliance lead, cadmium and phthalates limits, all Jewelry and Watch items
submitted to HSN QA must include a declaration of compliance with California law(written on the Partners company
letterhead and uploaded to the Product Specification Sheet).

A sample of the required certificate of compliance language may be found on the HSN Partner Portal
https://view.hsn.net/WebDocuments/documents/CA%20Metal%20Containing%20Jewelry%20Law%20Sample%20COC.doc

Last updated: 12/20/2016 -30-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

COMPLIANCE: CPSIA OF 2008


The Consumer Product Safety Improvement Act of 2008.
The Law now requires manufacturers and importers to certify that all products manufactured on or after November 12,
2008, are compliant with all applicable standards, rules and bans enforced by the Consumer Products Safety Commission
(CPSC). Compliance shall be evident by a declaration or certificate of conformity. The Certificate of Compliance is required
for applicable items. You can complete one and upload it to the Documents section of the product specification sheet. A
blank Certificate of Conformity form will also be posted in the HSN Partner Portal under for your information and within the
QA / PI Standards Manuals section
https://view.hsn.net/WebDocuments/documents/03_CPSIA%20Certificate%20of%20Conformity.pdf

Domestics/Textiles products subject to the Flammable Fabrics Act and any other article with a painted surface require
documentation of compliance with the CPSIA. http://www.cpsc.gov/about/cpsia/cpsia.html

Flammability Requirements
Domestics/Textiles items sold by HSN and subject to the Flammable Fabric Act must meet the flammability criteria of 16
CFR 1630-1633

Mattresses and Mattress Pads (Flammable Fabric Acts 16CFR1632/1633)


All Rugs and Carpets (Flammable Fabric Acts 16CFR1630/1631)

Partners must possess a test report from a CPSC accredited testing laboratory showing compliance. When in possession
of this documentation, the partner will upload a completed CPSIA Certificate of Conformity into the HSN Partner Portal
Product Specification Sheet for the item.

Product Type Method Reference Minimum Requirement

Area rugs & bath mats (small) 16 CFR 1631 (FF-2-70) Must Pass
(up to 24 sq. ft. and no dimension > 6 ft.

Area rugs & bath mats 16 CFR 1630 (FF 1-70) Must Pass
(more than 24 sq. ft. or any dimension >6 ft.

Bath towels, hand towels, beach towels & face cloths ASTM D1230 Class 1

Bed skirts & decorative accessories ASTM D1230 Class 1

Blankets & throws (flocked) ASTM D4151 Class 1

Blankets & throws (non-woven & woven) ASTM D4151 Class 1


Including felted & needle-punched

Cotton & cotton-blend sheeting ASTM D1230 Class 1

Kitchen textiles (fabric, plastic & vinyl): ASTM D1230 Class 1


Dish cloths, towels, napkins, tablecloths, place mats & chair pads

Home curtains & window treatments ASTM D1230 Class 1

Knit bedding products ASTM D1230 Class 1

Mattresses, box springs & futons 16 CFR 1632 & 1633 Must Pass

Mattress pads & pillow covers (non-woven & woven) 16 CFR 1632 Maximum 2-inch burn

Pillows <18 inches *Exempt


>18 inches California Technical Bulletin Section D/Part 1

Quilted items: decorative bedding & throws ASTM D1230 Class 1

Quilted items: pot holders, oven mitts & mats ASTM D1230 Class 1

Shower curtains (knit, woven & vinyl) ASTM D1230 Class 1

*Exempt items must not ignite, burn rapidly or readily support combustion.

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QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

APPENDIX A TEXTILES QA STANDARDS CHECKLIST

Sample Submission Product specification sheet completed in the Partner Portal and submitted to the HSN Buyer
Print and affix sample label from the spec sheet to all samples prior to submittal
Mark the sample with QA Sample Do Not Open

TOP SAMPLES
TOP sample sent to HSN QA must be complete and packaged as intended for sale to the
customer
Samples are from first 20% of production
Samples are fully packaged and labeled
Including all internal/external packaging, components, labeling, inserts and
instructions
Queen Size is required for sized bedding textiles
Samples represent each colorway

Packaging Ensure the product packaging can withstand the shipping environment. Shipping hazards
include but are not limited to shock, vibration, compression, heat and humidity
Protective packaging must be able to withstand ISTA (International Safe Transit Association)
2A and 3A test procedures
All individual product shipping cartons and/or master cartons must meet or exceed the HSN
carton strength requirements published in the Supply Chain Manual. Cartons should be
marked with the BMC (box makers certificate) containing a declaration of carton strength.
Submit the proposed product packaging to QA for evaluation (exactly as it will be sent to the
customer)
QA provides a failure analysis and corrective action suggestion to improve the
packaging for items that fail package testing; a new sample with improved packaging
must be submitted to QA for re-testing
Re-shipper must contain sufficient fill to prevent the item from shifting during transportation
Polybags used to bundle sets must be a minimum of 1.0 mil thick; closure should be secured
by bag tape, twist tie or heat-sealed
Polybags larger than 5 x 7 require a printed child suffocation warning that should read:
Warning To avoid danger of suffocation; keep away from babies and children. Do
not use in cribs, beds or play pens. This bag is not a toy.

Last updated: 12/20/2016 -32-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

APPENDIX A TEXTILES QA STANDARDS CHECKLIST CONTINUED

Product Labeling The following information must be printed on a label and permanently affixed to the product.

Brand
Fiber content (by percentage)
Care instructions (if necessary; including drying instructions)
Size or finished dimensions (if applicable)
RN number (if applicable)
Country of origin

State Law Tag


Required for all filled, stuffed or insulated textile products to comply with the appropriate Bedding and
Upholstered Articles Regulations:
Manufacturers/partners must have own registration number printed on the label
Label must be sewn-in and stacked with other appropriate labels
Label must be durable, non-woven white material with black print
Label must state/disclose the fiber content of the fill

Documentation & All items and documentation must conform to current legal requirements and regulations, including
but not limited to applicable federal and state laws, Federal Trade Commission (FTC) requirements
Compliance
and/or U.S. Custom requirements; it is the vendors responsibility to understand and comply with
these requirements

CPSIA of 2008 Certificate of Conformity is required for items subject to the act, and CPSC
requirements including the Flammable Fabric Acts for Mattresses, Mattress Pads/Toppers,
Carpets and Rugs.
Upload California Proposition 65 test reports to specification sheet
Upload 3rd Party fiber content, care and performance testing for all colorways to specification
sheet
All objective and performance claims must be substantiated
Technical documentation and/or laboratory test data to substantiate objective and performance
claims (for both labeling and features and benefits)
ASTM or other recognized standards must be followed when conducting efficacy/performance
tests
All test data must be presented as a formal report by a competent and reliable scientific source
Test data must indicate the methodology and results
Bonus and/or Gift with Purchase claims require prior approval from the Legal Department to
ensure compliance with FTC guidelines

Last updated: 12/20/2016 -33-


QUALITY ASSURANCE: DOMESTICS/TEXTILES STANDARDS MANUAL

APPENDIX A TEXTILES QA STANDARDS CHECKLIST CONTINUED

QA Sample Production samples must conform to final approved spec sheet and be free from but not
limited to the following defects:
Stains, dirt, oil
Raw / unfinished edges
Visible surface irregularities that are not inherent to the product
Irregularities in coloration/pigmentation that are not inherent to the product
Chipping, discoloration or rusting of hardware
Fraying or raveling of buttonholes, trims or hems
Deterioration of buttons
Objectionable frosting, pilling and snagging
Pile loss/ inconsistent pile height/bare spots
Poor sewing (open seams, run-offs, puckering, drop needle, broken/skipped stitches)
Open seams
Deterioration of elasticized areas
Twisting of seams
Migration or opening in filling material
Misaligned borders or prints
Poor registration of borders or prints

Measurement Samples must measure within tolerance of the dimensions approved by the HSN
Merchandising team, the published minimums and the approved product specifications
sheet.

Last updated: 12/20/2016 -34-