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News Agencies and Digital Transformation in the MENA

A Quarterly Landscape Assessment - 2017 Q1

1
Table Of Contents
Section Page

Introduction
A 3-6
Introduction
Data Collection Methodology

Internet Analysis

B Internet Penetration in the MENA region 7-14


Social Media Platforms Popularity in the MENA region
Overview of Internet Usage and Social Media in Saudi Arabia

Analysis of the eNewspapers in the MENA Region

Average Number of Online News Portals vs. Population


Average Number of Social Media Channels vs. eNewspapers
C 15-38
Average Number of Apps vs. eNewspapers
Representation of eNewspapers on Social Media Platforms (Facebook and Twitter)
Representation of eNewspapers through Mobile Apps (iOS and Android)
Analysis of Digital Assets of eNewspapers Broken Down by Country

D The interactive Dashboard 39-40

E Conclusions and Way Forward 41-43

Digital Media Index


2
A- Introduction

Digital Media Index


Ministry of culture and information
Ministry of culture and information

Over the last decade, the media and communication industry in the world has significantly changed. No longer is information confined to major media organizations, but it has
become an open field for people to share their ideas and skills through new and social media. Whether its for entertainment, education, or simply contributing to general
knowledge, among others, today, it could be any ones stage.

The Saudi Arabian Ministry of Culture and Information considers the importance of this worldwide phenomenon and how this is very crucial to the fulfillment of the Kingdoms
Vision 2030. Hence, it is continually creating a conducive atmosphere to support its new media amateurs and professionals by developing a healthy community culture which
encourages their passion and skills that altogether moves the Kingdom forward.

One of the important steps taken by the Ministry of Culture and Information is the achievement of the objectives of this new media orientation by building partnerships and creating
links leading to strategic cooperation with the private sector of new media. This is in order to develop policies and legislation that will create a fertile environment to develop the
Saudi youths passion and skills in this field and likewise improve the quality and professionalism of provided content.

New Media Center


Ministry of Culture and Information

Digital Media Index 4


Digital Media Index

Digital transformation is becoming a dominant trend in todays economy. And while driving more value and more capabilities to the lives of the end consumers, it nonetheless
imposes a heavy burden on the shoulders of businesses and enterprises, which need to be agile enough to keep pace with the new technological advancements in order to be able
to compete in an ever-changing digital economy.
A few decades ago, mass, generic content distributed through printed newspapers, TV transmission, or huge fixed billboards seemed to work like magic to influence the audience.

Yet, in todays reality, this has drastically changed and such media do not seem to be able to pull the trigger. With mobile apps, social media, and personalized, real-time marketing
becoming the new media, and with a diminishing attention span on the recipients side, media publishers need to pursue more advanced methods for the distribution of their
content in a way that shall make it more discoverable to and consumable by their target audience.

Through analysing the data, we could witness the transformation of major international media publishing agencies into the digital format in the form of web portals, mobile apps
and a strong social media presence with great success. We could also observe several misfortunes which others have suffered due to making uninsightful decisions. The report in
hand came as a product of such observation and through analyzing huge amounts of big data collected about the digital transformation in the field of media publishing and news
industry.

The Digital Media Index is a quarterly report that has been created to document the emerging trends and to monitor the growth of digitization across the GCC news industry.
It stands as an industry benchmark for news organizations to develop a better understanding of where they stand compared to their peers in the field. The report is aimed to foster a
healthy competition atmosphere within the news industry so as to see how different news organizations stack up against each other in the race of embracing technological
advancements.

Digital Media Index 5



Sample
KSA 241
UAE 78
Egypt 53
Kuwait 49
Research and Analysis Methodology Jordan 38
Lebanon 35
Yemen 31
In this report we have done a quantitative analysis of the natural of digital mediums used by different Palestine 25
news portals in the Middle East and North Africa countries. The table here shows the number of news
Qatar 21
portal analyzed, however we dont claim to have included all eNewspapers as its a continuous process.
Bahrain 18
The data shown in the report is based on the actual observations. These are not claims or responses to Oman 16
questionnaires. Syria 15
Iraq 13
As a part of the continuous effort to understand and analyze the online presence of news portal, we will
build upon the scope of the research and analysis of the data. Tunisia 12
Libya 9
Morocco 8
Algeria 5
Sudan 4
Total 671

Digital Media Index 6


B- Internet Penetration Analysis
This section explains what percentage of population is using internet in different countries. We also analyze
how popular social media is in a broader perspective. This helps us understand how prepared the population in
different countries are for eNewspapers.

Digital Media Index


Internet Penetration by countries

99%
100% 94% 93%
90%
82%
80% 76% 74% 73%
70%
70%
62%
60% 57% 56%
50%
50% 44% 42%
40% 37%
30% 27%
30% 25%
20%

10%

0%
UAE Bahrain Qatar Kuwait Lebanon Oman Jordan Saudi Arab Palestine Morocco Tunisian Libya Algeria Iraq Egypt Syria Sudan Yemen

Most of the GCC countries and Lebanon among Levant countries have high internet penetration as compared to the international average of 50%.
The Internet penetration shows percentage of population using Internet.

Digital Media Index 8


Facebook Penetration
Population Internet Users Internet Users in Facebook Users %Facebook Users /
(Mn) (Mn) percentage (Mn) Internet Users

Facebook as the most popular social media site in UAE 9.33 9.2 99% 9.2 100%
Bahrain 1.41 1.32 94% 1.1 83%
most countries is indicative of how popular social Qatar 2.42 2.25 93% 2.25 100%
media is in a country. With exception of Yemen, Kuwait 4.05 3.33 82% 3 90%
Lebanon 6.01 4.55 76% 3.5 77%
Palestine and Oman, the use of social media Oman 4.7 3.48 74% 2 57%
among Internet users is more than 70%. Jordan 7.81 5.7 73% 5.4 95%
Saudi Arabia 32.45 22.59 70% 19 84%
Palestine 4.86 3.01 62% 1.7 56%
Morocco 35.03 20.01 57% 14 70%
Tunisian 11.43 6.4 56% 6.4 100%
Libya 6.37 3.2 50% 3.2 100%
Algeria 40.72 18 44% 18 100%
HTTP:// facebook.com
Iraq 38.1 16 42% 16 100%
Egypt 94.3 35 37% 35 100%

! Facebook
Syria
Sudan
Yemen
18.74
41.67
27.8
5.62
11.09
6.98
30%
27%
25%
N.A.
N.A.
2.2
N.A.
N.A.
32%

Digital Media Index 9


Overview of Internet Usage and Social Media in Saudi Arabia

Population of Saudi Arabia 32

Total smart devices connected to the Internet 57 178%

Active Internet Users 23 71%

Active users in Social Media 19 59%

0 6 12 18 24 30 36 42 48 54 60 0% 50% 100% 150% 200%

Million Percentage of the population

On an average there are more than 1.78 smart devices per person in Saudi Arabia.

Digital Media Index 10


Most Popular eNewspapers in Saudi Arabia on Facebook

Most Saudi media follow up on Facebook


Total followers (million)

Arab News 5.00

Saudi Gazette 1.64

3alyoum 1.62

Okaz 0.43

Men 0.38

0 1 2 3 4 5 6

Million followers

Arab News and Saudi Gazette, both English dailies, are the most popular eNewspapers on Facebook.

Digital Media Index 11


Most Popular eNewspapers in Saudi Arabia on Twitter

Most Saudi media follow up on Twitter


Total followers (million)

Sabq Newspaper 11.39

Al-riyadh Newspaper 4.20

Economic Newspaper 2.62

Al-Watan Newspaper 1.67

alweam Newspaper 1.65

Al Sharq Newspaper 1.63

Okaz 1.29

0 2 4 6 8 10 12

Million followers

However , on Twitter Arabic newspapers dominate with higher number of followers.

Digital Media Index 12


Presence of News Categories in eNewspapers in Saudi Arabia

70%
63%
63% 58% 58%
56%

49% 46%
42%
35%
35% 31% 30%
28%
22% 22% 21%
21% 18%
13%
14% 10% 9% 9% 8% 6%
7% 5% 5%
2% 1%
0%
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Most eNewspapers in Saudi Arabia have different categories. The most popular are sports, regional news, and articles.

Digital Media Index 13


Presence of Facebook in GCC countries (Comparison of Q4 2016 and Q1 of 2017)

100%
100% 97% 100%
90%
92% 90% 93%
80% 84% 83%
80%
70%
71%
60% 65%
50% 57%
40%

30%

20%

10%

0%
UAE Kuwait Oman Saudi Arabia Bahrain Qatar

2016 Q4 2017 Q2

Facebook usage has increased in most GCC countries.

Digital Media Index 14


C- eNewspapers Analysis
In this section we try to understand how much competition there is among eNewspapers in different countries
by trying to analyze the number of eNewspapers vs population in a country. We also try to understand how
active eNewspapers are in different countries to develop digital assets in the form of social media and apps.

Digital Media Index


Average number of online news portal per million population

14.00
12.77
12.60 12.10
11.20

9.80
8.68 8.36
8.40 7.43
7.00
5.82
5.60 5.14 4.87
4.20 3.40
2.80
1.41 1.12 1.05
1.40 0.80 0.56 0.34 0.23 0.12 0.10
0.00
Bahrain Kuwait Qatar UAE KSA Lebanon Palestine Jordan Oman Libya Yemen Tunisian Syria Egypt Iraq Morocco Algeria Sudan

This chart shows on average how many news portal are present in a country by per million population (number of news portal studied/ population in millions).
It is obvious that GCC people seem to be more news hungry.

Digital Media Index 16


Average Number of Social Media Channels per eNewspaper

5.00

4.50
4.09
4.00 3.67 3.63 3.60 3.48 3.44 3.44 3.36
3.50 3.30 3.26 3.23
3.00 3.00 3.00 2.92
3.00 2.77 2.68
2.50

2.00

1.50
1.00
1.00

0.50

0.00
UAE Syria Morocco Algeria Qatar Bahrain Oman Palestine Egypt KSA Iraq Tunisia Libya Kuwait Jordan Lebanon Yemen Sudan

This chart shows on an average how many social media platforms eNewspapers has in different countries. UAE tops in this list.

Digital Media Index 17



Average Number of Mobile Apps Per eNewspaper

2.00

1.80

1.60

1.40
1.19
1.20 1.06
0.97
1.00
0.83
0.80 0.69 0.68
0.60 0.49 0.48 0.47
0.40
0.40 0.33
0.22 0.16
0.20
0.00 0.00 0.00 0.00 0.00
0.00
UAE Kuwait Lebanon Bahrain Iraq Palestine Egypt Qatar Jordan Algeria Tunisia Libya KSA Syria Morocco Oman Yemen Sudan

This chart shows on an average how many apps (android, iOS) one eNewspaper has in different countries. UAE tops in this list. However, it is apparent
that there is a big gap in providing an app for the eNewspaper. There is huge opportunity for the eNewspapers to increase readership through apps.

Digital Media Index 18


eNewspapers Representation on Social Media Platforms (Facebook and Twitter)

100% 100% 100% 93% 96% 94% 100% 94% 94% 100%
100% 85% 83% 89% 89% 83% 86%
80% 71% 75%
60%
40%
20%
0%
Morocco Algeria Qatar Syria Iraq Palestine UAE Libya Egypt Lebanon Oman Jordan Yemen Bahrain KSA Kuwait Tunisia Sudan

100% 100% 95%


100% 93% 92% 92% 91% 89% 89% 89% 88% 84% 84% 83%
80% 73% 67%
60%
42%
40% 25%
20%
0%
Morocco Algeria Qatar Syria Iraq Palestine UAE Libya Egypt Lebanon Oman Jordan Yemen Bahrain KSA Kuwait Tunisia Sudan

These charts show on an average what percentage of the eNewspapers in a country are likely to have basic social media presence. It is apparent that
Twitter is considered as a standard for the eNewspaper while most of them also have a presence on Facebook.

Digital Media Index 19


Digital Assets as iOS and Android App by all eNewspapers in a Country

40%
36%
32%
28%
24%
20%
16%
12%
8%
4%
0%
Lebanon UAE Kuwait Bahrain KSA Egypt Jordan Yemen Tunisia Syria Sudan Qatar Palestine Oman Morocco Libya Iraq Algeria

Iphone Android

These charts show on an average what percentage of eNewspapers in a country are likely to basic smart phone apps for iOS or android. It appears that
most eNewspapers dont consider it a necessity. The highest incidence goes to one in three eNewspaper having an app. That trend indicates
opportunity for the eNewspaper which aggregate news from different media.

Digital Media Index 20


Analysis of Digital Assets of eNewspapers Broken Down by Country- Algeria

100%
100% 100% 100%
90%

80%

70%

60% 67% 67%


50%

40%
Social Media 30%

20%

10%
0% 0% 0% 0%
0%
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

Social Media is somewhat popular in Algeria for news portals but the usage of apps is nil.

Digital Media Index 21


Analysis of Digital Assets of eNewspapers Broken Down by Country- Bahrain

100%
80% 93%
60% 79% 71% 71%
40%
64%
21% 14% 14%
20% 7%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
20% 14% 14% 14% 7% 0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 22


Analysis of Digital Assets of eNewspapers Broken Down by Country- Egypt

100%
80% 90% 93%
60% 81% 74%
40%
64%
20% 36% 2% 0% 2%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
20%
17% 14% 17% 14%
0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 23


Analysis of Digital Assets of eNewspapers Broken Down by Country- Iraq

100%

90%

80%

70% 75% 75%


60%

50%
50% 50%
40%
Social Media 30%

20% 25%
10%
0% 0% 0% 0%
0%
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

Social Media is somewhat popular in Iraq for news portals but the usage of apps is nil.

Digital Media Index 24


Analysis of Digital Assets of eNewspapers Broken Down by Country- Jordan

100%
80%
86% 79%
60%
40%
64%
43% 11%
20%
29% 0% 0% 4%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
18% 11% 18% 11%
20%
0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 25


Analysis of Digital Assets of eNewspapers Broken Down by Country- KSA

100%
80%
84%
60% 71% 64%
40% 61%
20% 38% 38% 12% 9% 4%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
61%
41%
22% 16% 15% 13% 12% 3%
2%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 26


Analysis of Digital Assets of eNewspapers Broken Down by Country- Kuwait

100%
80%
60%
84%
68% 66%
40% 50% 45% 16%
20%
0% 7% 2%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
20% 30%
25% 23% 25% 0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 27


Analysis of Digital Assets of eNewspapers Broken Down by Country- Lebanon

100%
80% 89%
60% 78%
40%
20% 33% 30% 22% 33% 7% 4% 4%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
15% 19%
20%
22% 26% 0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 28


Analysis of Digital Assets of eNewspapers Broken Down by Country- Libya

100%
100%
90%

80%
80%
70%

60%

50%

40%
40%
Social Media 30%

20%
20% 20% 20%
10%
0% 0% 0%
0%
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

Social Media is somewhat popular in Libya for news portals but the usage of apps is nil.

Digital Media Index 29


Analysis of Digital Assets of eNewspapers Broken Down by Country- Morocco

100%
80% 100% 100%
60%
67% 67%
40%
20%
0% 33% 0% 0% 0%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
20% 33% 33% 33% 33% 0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 30


Analysis of Digital Assets of eNewspapers Broken Down by Country- Oman

100%
80% 93% 86%
60% 71%
40% 57% 50%
20% 43% 7%
0% 0%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40% 21% 21%
20%
29% 29% 0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 31


Analysis of Digital Assets of eNewspapers Broken Down by Country- Palestine

100%
80% 90%
60% 80%
40% 60% 60%
20% 40%
30% 0% 0% 0%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
20% 20% 20% 20%
20%
0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 32


Analysis of Digital Assets of eNewspapers Broken Down by Country- Qatar

100%
80% 93% 87%
60%
40% 53% 60%
47% 20%
20%
0% 0% 7%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
82%
64%
46%
27% 27% 27% 27%
28% 13%
10%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 33


Analysis of Digital Assets of eNewspapers Broken Down by Country- Sudan

100%

90%

80%

70%

60% 67% 67%


50%

40%
Social Media 30% 33%
20%

10%
0% 0% 0% 0% 0% 0%
0%
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

Social Media is somewhat popular in Sudan for news portals but the usage of apps is nil.

Digital Media Index 34


Analysis of Digital Assets of eNewspapers Broken Down by Country- Syria

100%
80% 89% 89%
60% 78%
40% 56% 56%
20% 11% 11%
22% 0%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
20% 11% 11% 11% 11%
0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 35


Analysis of Digital Assets of eNewspapers Broken Down by Country- Tunisia

100%
80% 100% 100%
60% 73% 73%
40% 55%
20%
27% 0% 0% 9%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
18% 9% 18% 9%
20%
0%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 36


Analysis of Digital Assets of eNewspapers Broken Down by Country- UAE

100%
80% 97% 95%
60% 73% 69%
40%
47% 19%
20% 34% 6% 6%
0%
Social Media
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

100%
80%
60%
40%
20% 31% 31% 3%
29% 29%
0%
Apps Android Phone iPhone Android Tablet iPad Others

Digital Media Index 37


Analysis of Digital Assets of eNewspapers Broken Down by Country- Yemen

100%

90%

80% 85%
81%
70% 74%
60%
59%
50%

40% 44%
Social Media 30%

20%

10% 4% 11% 0% 0%
0%
Twitter Facebook Youtube RSS Google+ Instagram Telegram Snapchat LinkedIn

Social Media is somewhat popular in Yemen for news portals but the usage of apps is nil.

Digital Media Index 38


D- The Interactive Dashboard

Digital Media Index


The Interactive Dashboard

The Digital Media Index team believes that interactive data


visualization supports the ultimate objective of the digital
transformation.

Therefore, we have included all indicators on an interactive dashboard


that enables the reader to review the report interactively, and for a
better and faster understanding of the report.

Visit our e-news portal for a complete report!

Is your newspaper listed? Great news! You can benchmark to your competition. Is it not? Why wait on? Please write us up and we shall include it in the future editions.

Digital Media Index 40


E- Conclusions and way forward

Digital Media Index


Conclusions
Internet penetration in the MENA region is overall in a healthy situation. The GCC countries have more than 70%
internet penetration.

The internet usage and social media presence is increasing in the GCC countries.

GCC countries with exception of Oman are very active in terms of the average number of eNewspapers as compared
to the population. Lebanon and Palestine follow among other countries.

The usage of social media is high among eNewspapers. Twitter is almost a standard. However, the use of apps is still
very low. In some of the countries hardly any eNewspapers uses an app.

Digital Media Index


Way Forward
There is a need to educate the online news portals to use social media. There can be companies which handle social
media on behalf of eNewspapers in order to make it easier for them.

There is also a need to educate the online news portals to use apps for effective content sharing.

There are opportunities for more social media channels and app companies to come up with solutions which will
share content from different media.

There is need for further analysis in terms of the reach, time spend and social media engagement of the online
news content to define further trends.

Digital Media Index


Partners :

Digital Research Company (DRC) it is a full Ibtikar Technologies is indeed one of the most iClick is a full digital consulting agency Quant Data & Analytics is an aspiring

market research agency based in Riyadh. experienced mobile application development dedicated to providing excellence in company dedicated to Data Science. At Quant

The company operated by Saudi qualified companies nowadays. consulting services, training, social media, we deliver Big Data analytics solution for

team from international background. With extensive experience in the application adverting, retargeting & analytics. better and faster decision-making.

At DRC we are doing data collection across expansion world, we do not only provide

GCC, analysis and reporting for better clients with applications, we also strive to

understanding the consumer and the market. establish credibility, integrity, reliability and

good will throughout our interactions with

prospective clients.

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Digital Media Index 44


Supported and sponsored by:

Ministry of culture and information


Ministry of culture and information

Digital Media Index 45


.
Digital Media Index
Contact us :

The Digital Media Index editorial team


welcomes feedback on this report and
suggestions on how to improve our
work via contact@ibtikar.net.sa as well
as potential partnerships and support
for our ongoing work.

www.digitalmediaindex.com

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