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JOB OBJECTIVE
Over 17 years of IT leadership experience with a consistent track record of driving increased levels of productivity, profits
and internal/external customer satisfaction. Recognized as a Technology Evangelist and Change Agent designing and
implementing technical solutions that reduce TCO and deliver a strong ROI.
PROFILE SUMMARY
A diverse career graph spanning 17 years of rich cross functional experience in the areas of Strategy Planning, IT
Operations, Project Management, Delivery Management & Leadership
Steering operations with focus on implementing industry solutions to derive more value from business processes;
reviewed high impact processes and delivered proven solutions to improve coverage of key business attributes and
operational effectiveness
Acquires a clear understanding of the industry, technology trends with the distinction of instituting new practices to
achieve business excellence at the lowest overall cost
Gained experience of working with multi-cultural teams across the globe at ALL Levels of IT & business in very strong
matrix organizations
Adept in achieving cost-reduction of more than half a million dollar by change in technology strategies, process
improvements & vendor selection/ management in a span of less than 2 years
Deft in strategizing & controlling the entire opportunity cycle including Delivery & Partner with expertise in rightly crafting
& timing delivery approach for follow-up business, especially for large, strategic and highly competed accounts in India
and abroad
Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving
business and individual goals
Possess excellent interpersonal, communication and analytical skills with abilities in relationship management
WORK EXPERIENCE
Since Apr09 with Samsung Data Systems, New Delhi as Deputy General Manager IT
Working as Network Infrastructure head including managing Presale, Post- sale(Operations) and Project Management for
internal SAMSUNG and outside client.
Working in SWA Region role and responsible for Solutions and Project in Samsung Group Companies.
Inclined to work with customers in Solution pitching with special focus on Collaboration, security and hosting
solutions.
Providing presentation/training/sales pitch to customer with objective to convert them from requirement to order.
Working closely with Vendors and partners
Attending conferences and events for market intelligence
Hosting solution i.e. collocation, cloud computing solution i.e. virtualized server and infrastructure on VMWARE
based virtualization which involves sales pitch, POC, Demos, presentation, solution preparation, costing and vendor
management.
Data Connectivity Solution which involves MPLS, IPLC, Dedicated Ethernet connectivity and Internet solution.
Owning Cost preparation for all solutions which involves off-net cost preparation and discounting negotiations with
vendors.
Commercial management through vendors on various contract periods
Active coordination and monitoring on project implementation to ensure delivery on defined lead time.
Administered activities like IT Network/Security Management of Samsung Group approx. 144
locations in South West Asia
Up keeping and maintaining Program Infrastructure uptime SLAs.
SIEM (Security Information and Event Management) RSA enVision , IBM Qradar
o Implementation of SIEM solution for various customer in large enterprise
o Collection of security logs from network devices (Firewalls, routers, switches etc.)
o Correlation rules to find malware/virus/worms spreading through network
o Alert configuration for network attacks ( Dos, DDos , Network Scan )
Project Profile :
Performing Firewall Rule base analysis and audit for multiple clients on different platform (Cisco ASA, Checkpoint).
Hands on experience in firewall policies creation, content filtering solutions. Worked on Cisco Routers, Switches &
firewalls.
Key member of technology team for RSA envision for project delivery and have handled installation, deployment,
configuration, troubleshooting and documentation.
Major bank in Singapore, Malaysia and USA (Maybank, Manulife, AXA, OCBC, TFS) technical consultant for RSA
enVision implementation and Migration projects.
Part of team engaged in Commonwealth Games 2010 for SOC operations, incident response and handling. Help
customer in troubleshooting the solution if customer faces problem. Performing Vulnerability
Assessment/Management for various Clients
Achievements:
Apr04 Mar09 with Samsung India Electronics, New Delhi as Assistant Manager (Network &Security)
Highlights:
Administered activities like IT Infrastructure Service Delivery for South West Asia.
Assisted in mapping performance of Infrastructure Service Delivery Contract with Airtel, Tata in
India, Singtel in Singapore and PCCW in Hong Kong
Accountable for defining operational roadmap for South West Asia
Played a major role in implementing IMAC Process with specific service levels
Significantly contributed in defining DR, Business Continuity, Contingency Plans for solutions deployed across APAC
Efficiently executed Consolidation, Simplification & De-commissioning Projects for operational improvements
Essayed a stellar role in implementing ITIL Processes; defined monthly SLA measurements & reviewed package
Re-defined & standardized the user provisioning process across all countries
Managed deployment of CISCO collaboration endpoint in 25 cities in countries which reduced 30% travel cost.
Responsible for setting up IT Infrastructure for new office in Bangladesh and Sri Lanka
Setup first MPLS Network in consumer electronics in India 2004
Setup Road Map for IT security in Samsung India
2 PoP and 2 NOC setup in India for Samsung
Consolidated and stabilized servers Network uptime from 46% to 99%.
Fully (100%) centralized & consolidated the whole IT services offering for all sites from HQ.
Initiated, and led the knowledge management and information security framework within the organization.
Implemented & improved IT policies, standards & procedures and assured compliance by systems and users.
Highlights:
Accountable for planning & managing US $ 0.7 Million budget for integration solutions development & support
Defined & tested Contingency & DR Plans for Middleware Hub for Asia-Pacific
Instrumental in representing Asia-Pacific in Architects Forum & participated in Enterprise Architecture validation
Efficiently managed US $ 1 Million project to setup Integration Infrastructure Hub for B2B integration between country
ERP Systems & 3PL Companies for 6 countries. This project resulted in cost savings of over US $ 100K per annum on
Logistics Operations & improved operational efficiency
Significantly contributed in designing a scalable, flexible architecture & deployed IBM p-570 Server (16CPU with DLPAR/
micro-Partitioning) to host/ consolidate regional applications and servers (Project Cost: US $ 0.5 Million)
Essayed a stellar role in deploying application development & integration for Business Process Flow Management for
Logistic Operations
Played a major role in identifying, evaluating and engaging an offshore vendor to handle support & upgrades which
resulted in 40% cost savings per annum
Prepared project feasibility study, budget and detailed RFP.
Monitored progress in terms of the status of the plan and the budget and reported back to management.
Anticipated and caught deviations from a plan or schedule early and kept all participants and stakeholders informed.
Identified, logged, analyzed and managed potential and actual issues and risks to take corrective action(s)
Generated different technical and managerial project documents, e.g. (SRS), (SDD)...etc.
Consolidated & virtualized 63 different applications installed in 60+ physical servers into 2 physical servers.
Oct01 Aug03 with ExxonMobil Pvt. Ltd., Gurgaon as Executive (IT Infrastructure)
Highlights:
Administered activities like Servers & Applications mgt. thru Atos-Origin; Total Servers: 300+; Support Mgt. of
Collaboration solutions for APAC, AMEC & EMEA regions
Functioned as expert for Lotus, AIX & NT for Corporate IT-Asia-Pacific
Instrumental in installing and configuring HSME Security System on NT Servers & Workstations
Looked after activities related to desktop and laptop configuration with the standard built operating system and
applications on WinNT Platform
Shouldered responsibility of maintaining client connectivity with JDE AS400 Server housed locally and geographically in
various countries with Win 2K integration and multi point terminal connectivity
Played a major role in installing and configuring Lotus Note Domain Server R5
Significantly contributed in rendering support for technologies like WAN, VPN and various Corporate Tools for large
networked employees with remote support to Onsite Consultants via., remote accesses and VPN
Pivotal in initiating research and testing of new technologies for ExxonMobil
Highlights:
Actively involved in restoration of training rooms on Networked Notebooks including a wide range
from Compaq Armada E500 & Dell Inspiron 3500 with Wireless (11Mbps), Standard 10BASET &
Coax Network Client Adapters PC Card and reconfigured Servers (File & Print), Networked
Workstations and Printers
Played a major role in implementing installation of hardware based instant internet 400 Switch for VPN Connectivity
with connectivity switches
Instrumental in centralizing user data backup on CompuServe ARC Server on Compaq Proliant 3000 DLT Server
Efficiently managed the helpdesk support to all the users of IIT, Kharagpur
Administered activities like global network (LAN & WAN) maintenance
Significantly contributed in steering the migration & deployment of Windows 2000 Professional on all 300 networked
workstations for the users in the base as an IIT, Kharagpur standard upgrade from Microsoft Windows 98
Pivotal in ensuring trouble-free functioning of Cisco Catalyst 5505 100/ 1000 Mbps Switch & Cisco 2600 Series Routers
in the Network Control Center
Actively participated as an active team member of project of VSAT based Enterprise Wide Networking
EDUCATION QUALIFICATIONS
CERTIFICATIONS
Cisco Certified Design Professional (CCDP)
Cisco Certified Intranet Expert Written 2011 (CCIE)
Microsoft Certified Systems Engineer (MCSE)
Cisco Certified Design Associate (CCDA)
Cisco Certified Network Associate (CCNA)
IBM Certified e-Business Professional
ITIL V3 Foundation
Cisco Certified Network Professional (CCNP)
PRINCE2 Certified Practitioner
GNIIT- NIIT Kolkata
TRAININGS ATTENDED
35 Contact Hours of PMP (Project Management Professionals) Training
CISSP From Data Craft Asia, Singapore in 2009
Quality of Service Training by HCL in 2009
10 Days Hands On-training on CISCO Nexus 7000 Series (CISCO Systems, Australia) in 2011
10 Days Hands On-training on CISCO UCS in the Data Center (CISCO Systems, UK) in 2012
VMware and EMC advanced 120 Hrs training (VMware Inc, NY USA)
PERSONAL DETAILS
Date of Birth: 30th June,1975
Languages Known: English, Hindi
Easily adaptable to changing scenarios with quick learning
Capable of taking initiatives for self and organizations growth