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CONTENT DEVELOPED BY:
Dr. Nirmala Padmanabhan
Head of Department of Economics,
St.Teresas College,Ernakulam.
STUDENT TEAM:
1. Anjana K.V. 11. Durga Unnikrishnan
2. Uthara G. 12. Treasa Stemy Gomez
3. Gayathri S. Kumar 13. Anna Augustine
4. Sherin George 14. Gypsy Augustine
5. Christy Mariya Paul 15. Chitra Mohan
6. Aiswarya V. 16. Toolika Suresh
7. Priyanka Menon 17. Benazir Nazeem Navaz
8. Raveena Roy 18. Gopika S
9. Parvathy Menon 19. Irene izbeth George
10. Aathira Aravind 20. Heba Abdul Azeez
Foreword
Message
Acknowledgement
Education Pg 12
Scholarships
Examination results
The handbook was prepared by the faculty and students of the Department of Economics,
St. Teresas College, Ernakulam with technical support from Mr.Vinod Raj, Consultant
(Programme Management), State e-Governance Mission Team, Kerala and Mr Josius
Benny Kittan, Manager, e-Governance, Kerala State IT Mission. It is published jointly with
Kerala State IT Mission and supplements the databank on e- Governance prepared by the
Department of Economics titled e- Jaalakam.
We hope the numerous services detailed in Vivara Nidhi will be fully utilized and will benefit
the public to a great extent. We also hope that our endeavour will promote active citizen
participation especially of women in e- Governance.
She must not be awed by that which has been built up around her;
she must reverence that woman in her which struggles for expression.
Margaret Sanger
The project aims to spread various e- Governance schemes among society especially among
women and girl students. e- Jaalakam highlights various useful e- Governance services and
provides URL of these services facilitating easy access. These services are arranged in a
life cycle pattern from birth to death enabling access according to requirements at various
stages of life.
e- Jaalakam will generate demand for e- services and promote the vision of the institution
namely women empowerment through information and communication.
The Department of Economics, has always stood for the upliftment of women. The future be-
longs to those who give the next generation the reasons to hope. I congratulate Dr. Nirmala
Padmanabhan and the entire crew for their wonderful work.
First we would like to express our heartfelt gratitude to God almighty who has been our
guide in all our endeavours.
Credit for kickstarting the project goes to Kerala State IT Mission, its former Director Shri.
Jayasankar Prasad and Ms. K. Ambili, Assistant Mission Co-ordinator, who facilitated a two
day workshop on e- Governance at St. Teresas College on the 19 th and 20th September
in 2012 and continued to be strong sources of encouragement throughout . Support from
Shri. P. Bala Kiran IAS, present director, KSITM made this citizens handbook a reality.
A training team consisting of Shri. Jayachandran M.B, Principal Consultant & Head, Mr. Vinod
Raj V and Mr. Krishnakumar, consultants of State e-Governance Mission Team Kerala
steered our initial journey into the world of e- Governance. Mr. Vinod Raj guided us in all
our subsequent forays in this field.
Shri.Sheikh Pareeth, IAS, District Collector Ernakulam, helped to shape the next stage by
reposing his confidence in us and adding his personal advice on various services to be
included. He also connected us to Mr. Josius Benny Kittan, Manager , e-Governance, Kerala
State IT Mission who with his concept of life cycle approach helped shape the current
form of the presentation. Shri. P.H.Kurien IAS, Principal Secretary (IT) of Kerala laid the
foundation for the second phase of our project by launching e- Jaalakam- the campus to
community phase- which was implemented in association with The Federal Bank Ltd. Shri.
Hibi Eden, MLA, Ernakulam was a great source of motivation for us with his consistent
interest and encouragement. The unstinted support from Mr. Joseph Antony District Co-
ordinator, IT@school, Ernakulam and sponsorship from Rainbow Publishers Private Ltd
helped us conceive of phase three of our project- e- Jaalakam@School covering schools
in Ernakulam District. Feedback from various members of Ernakulam District Residents
Association Apex Council and students from other higher educational institutions made us
visualize and strive for publishing this citizens handbook.
Finally none of this would have been possible without the support of our principal Rev. Dr.
Sister Teresa, CSST, all the faculty and students of the Department of Economics who strived
hard to make this release possible.
Select the district, local The site will go to sevana Click on Civil
body type, local body link. Click on Certificate Registrations (Birth,
and submit. Search option Death, Marriage)
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EDUCATION
1. HOW TO REGISTER ONLINE TO AVAIL SCHOLARSHIPS FOR
COLLEGE STUDENTS?
http://www.dcescholarship.kerala.gov.in
Similarly for downloading the form -Click on the icon - download form &To know more
information about the procedure-Click on information icon towards the left of the
page.
Applying for other scholarships also follows similar procedure. For it you need to go to
the concerned link or website.
To see exam results, Click on the links that follows Enter the roll number
go to the site www. required link. provided on the hall ticket
keralaresults.nic.in eg: class 12 results and submit it.
The above Flowchart shows how to access exam results for State School students.
Note: Similar pattern is followed for other education oriented websites like the cbse, en-
trance exams etc...
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KERALA PSC :
http://www.keralapsc.gov.in/
Note: Once registered, one can login in using username and password and apply for vari-
ous exams called for. Based on your educational qualification the website will let you know
whether you are eligible for applying for a particular vacancy
Click on your web browser Type http://www.keralapsc. Click on One Time Reg-
(eg:Internet Explorer, Mozilla gov.in/ isteration ( link in the
or Google Chrome) on your browser middle of the page)
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Click on new
Click on your web browser
Type www.keralamvd.gov.in learners license
(eg:Internet Explorer,
on your browser (link on right side
Mozilla or Google Chrome)
of the page)
Note: There is also an option for downloading the learners license form &applying it in
person rather than applying it online.
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Vehicle datails will be displayed and if Fill in necessary details along with
any serious mistakes found report it to vehicle number & last 5 digits of the
the concerned RTO chassis number & then click on Go
Click on next button and fill in addi- An application number will be provided
tional details if asked by the compu- and you will have to take the print out of
ter and click on Apply the full set of applications
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Sl. No Name
1. Caste Certificate
2. Community certificate
3. Residence Certificate
4. Relationship Certificate
5. Nativity Certificate
eDISTRICT WEBSITE
6. Domicile Certificate https://edistrict.kerala.gov.in/
7. Income Certificate
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Inform them about the certificates that you need and submit all the required documents.
The operator fills in the application form and it is saved to the computer
Pay Rs.20 as service charge and the receipt for the transaction made is received.
Witin 30 min, an application number will be received which helps you to check the status of
your documents.
You need to give your mobile no and all your required details.
After all documents are verified,they are sent to the village officer.
When the village officer receives the documents,an SMS is sent to your mobile no.
The village officer verifies the documents and if it proves satisfactory,he approves it and
uploads the certificate along with his digital sign on it.
If the certificate cannot be approved,he sends it back to the Akshaya along with appropriate
reasons.
In the future,if you need to apply for another certificate,you can apply it using the same
application no.
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EDISTRICT
HOW TO APPLY FOR CERTIFICATES DIRECTLY?
1. CREATING AN ACCOUNT.
After typing the the Click on Validate.A verifica- Fill in all the re-
verification code,click tion code will now be sent to quired details.
on Submit. your mobile number. (Eg:Name,aadhar
number etc)
Select Applicant Reg- For one time You can also select the
isteration and then registration,select One time language in the same
select a language. registeration on the left side. box(English/Malay-
alam)
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Fill in all the required Click on Make payment.A message box will
details(depending be now opened.Click on OK and proceed
upon the certificate) towards epayment.
and click on Submit
4. TO MAKE A PAYMENT
Note: Payment is made as service chargeas per the Electronic Delivery of Services (EDS)
Rules of GoK and not as certificate fee.
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Note: Below that the receipt could be seen which could be downloaded and saved or print
out taken. After that you can log out using the logout link seen on the top left of the page.
Click on your web Type www.edis- Enter your e-mail Click on One
browser (eg: Internet trictkerala.gov.in id as your login time registra-
Explorer, Mozilla or on your browser. name and password tion option on
Google Chrome). in the sign up box. the left side
Note: For uploading a certificate afterwards (i.e. after applying for a certificate), just
upload the certificate via the Enclosure link in One Time Registration Option.
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PASSPORT WEBSITE:
http://www.passport.gov.in
Type Click on
Click on your www.passport.gov.in Download e-form
browser Select your passport office (link on left side of the page)
Online payment
Click on Schedule
Upload the XMLfile (generated should be made using
Appointment
through step 4) through the Debit,Credit or through
on view saved/sub-
Upload e-form link Internet Banking or
mitted application
through Bank Challan
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A message box
Click on Cancel Select the ticket Re-enter your pass-
appears. Confirm
Button to be cancelled. word.
Cancellation.
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KSRTC SAARATHIWEBSITE :
http://keralartc.com
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AADHAAR WEBSITE:
http://www.uidai.gov.in
Click on e- Aadhaar Fill in necessary details Hint for your mobile number
(on the right side of as per enrolment slip will be shown (press yes if it
the page) and Submit is your mobile number)
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Note: One Time Password received on the mobile number is necessary. If not received, you
can update data through post.
RATION CARD :
http://civilsupplieskerala.gov.in
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INCOMETAX WEBSITE :
http://www.incometaxindia.gov.in
Go to e-File Once you get the If you are a new Generate the form as
- Income tax userid (it will be your user *Register on XML by clicking on the
return - Upload PAN )and password, e-filing website Generate button and
Return LOGIN to the portal using PAN Save it on desktop
* SAVE DRAFT OPTION enables to access your data within 30 days. Even if your session
expires you need not type in data again and again if you use this option. So its Recommended
you use it often.
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An acknowledgement page will Submit the ap- * Fill all the fields which are
be along with mode of payment. plication marked with an asterisk.
Payment of application fee Take a print-out of this acknowledge- Send the application
can be made through check, ment page and affix a recent Pass- form along with re-
demand draft, credit/debit port-size photograph and sign in the quired documents to
card or net-banking. box below using a black pen only the given address
*Details-To fill area, range code, AO type and number click the Non-International Taxation
AO details. Search your city by selecting the correct alphabet & click your city.
Note that the documents must reach them within 15 days from the online application.
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Go to http://tin.tin.
Click on your Click Changes Or Cor-
nsdl.com/pan/index.
browser rection in PAN DETAILS
html
Note: Updating PAN Details is similar to that of Applying for a New PAN .
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PROPERTY TAX
Click on your browser. Click on login for onlne Create Login ID by clicking on
Type tax.lsgkerala.gov.in payment New user registration
Select your building by Select District and After you login, Click on
selecting your Zonal office Type of Institution Enroll a building
Select ward no:/ Click on Search and then tick on your Your building would
Door no:/ Sub no: buildings box and then click on Add be registered.
Pay using credit/ debit/ atm After payment, you can download the payment
card/net banking receipt and also the ownership receipt.
Note: You can even download Ownership Certificate from the Property Tax search button
after choosing the local body from the home screen. i.e you dont have to even login for
getting the Ownership Certificate, but there must not be any pending demand for property
tax.
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Select Marriage Reg- Select the district, The site will go to seva-
istrations option on local body type, local na link. Click on Certifi-
left side. body and submit. cate Search option
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* Login Details
One has to select New Login for the first time operation.
Registered user can directly login by their user name and password.
Units like Akshaya Centre, Internet Cafes need to do one time registration.
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Note
The web based data entry form can be done even before date of marriage but the
application can be submitted only after solemnisation of marriage.
Using the user name (e-mail id) and password used for login, the data can be accessed
and edited till it is downloaded by the registration unit.
In case of delayed application, the registration officials will forward the application
along with the Form II and other mandatory enclosures to the concerned Registrar
General for condoning the delay.
The concerned official of local body will download the application from web, incorporate
inward number and fee payment details, verify the particulars with the documents
furnished, make correction if necessary, take a print out in Form III, get it signed by
husband and wife. This will complete the registration process as per rule applications
given with in one year. For applications applied after one year of solemnisation
registration will be done only after getting the delay condoned from the authorised
authority.
The e-furnishing of data will not be considered as the statutory filing of memorandum
for marriage registration as prescribed in the rule.
As per the existing rule, the husband and wife should appear before the registrar for
signing for registration of the marriage.
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The next page pops Select the required In the page there will
up, which again seeks court in which the be names of many high
information. case is filed courts in INDIA.
The details you need will Click on Fill in the details as Click on the icon
appear in the next page. submit. per required. - FILE SEARCH
Note: Similarly one can also search petition status and government orders by the same
procedure.
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Note: Once payment is completed, the transaction details will be displayed. User can take
printout of the same. The details will be sent to the given Email/Mobile also.
For support and assistance, Mail to: LTPAYMENTSUPPORT@ksebnet.com or
Call: 04712514268 [10 am to 5 pm]
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Select the desired mode of Choose your User will be carried to the
transaction and click on Payment option and Payment Gateway Site.
Make pay. click on Submit. Click on make payment.
Note: For Detailed billing information and clarifications regarding billing dial 1500.
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POLICE WEBSITE:
http://www.keralapolice.gov.in
We can Register our Complaints by mailing to E-MAIL & Phone Numbers would
them or by contacting through phone be found in the page
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SEVANA PENSION :
http://www.welfarepension.lsgkerala.gov.in
1. PENSIONERS SEARCH
OR
To get details using pensioners ID/Aadhaar No.
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