Beruflich Dokumente
Kultur Dokumente
Industry Trends
Business Challenge
Oracle Offering
Solution Detail
Value Proposition
Customer Targeting
Conclusion
Outline
Industry Trends
Business Challenge
Oracle Offering
Solution Detail
Value Proposition
Customer Targeting
Conclusion
Innovation and Product Lifecycle Management
Product Lifecycle Management is a Business Imperative!
Innovation
Doing innovation right means
developing a repeatable, scalable, and
consistent way of converting ideas into
results. Product
Lifecycle
A.G. Lafley and R. Charan, The Game Management
Changer
Industry Challenges and Innovation Enablers
Driver Challenges Imperatives Innovation Enablers
Competition Low growth Product differentiation New product development
Margin pressures Formulation management
Packaging management
Supply chain Supply chain complexity Global visibility and One version-of-the-truth for all
Lack of transparency rationalization product data
through complex product Traceability One version-of-the-truth for all
structure and extended Cost reduction supply network data
supply chain Supplier collaboration
Consumers Consumer concerns Health, nutrition and Nutrition and ingredient labeling
(health and wellness, wellness trend Product quality
product integrity, ease of Food safety and Food safety throughout supply
use) product integrity network
First and second Preventive actions
moments of truth against recalls
Increasing Importance of Innovation
Drive growth in
Collaborate w/ new product
Other introduction Collaborate w/ Other
strategic Drive growth in
partners 6% 17% strategic 5%
new product
12% partners
introduction
12%
Maximize opps/ 31%
Become a mitigate risk
global player in 8% Become a
new markets global player in
9% new markets Maximize opps/
Maximize mitigate risk
19%
return from 8%
Increase
existing assets Increase Maximize
margins
21% margins return from
27%
15% existing assets
10%
Source: AMR Research, Tech Trends 2007, Consumer Goods Technology, October 2007
Outline
Industry Trends
Business Challenge
Oracle Offering
Solution Detail
Value Proposition
Customer Targeting
Conclusion
Current Innovation Performance
Source: AMR Research, Part 2: How Can You Be Demand Driven If You Dont Know Your Shopper?, March 2007
What It Takes To Win in Innovation
to support
7
optimal 3 Organization
innovation
People
results 4 Tools and Systems
Process
5 Consumer
Platforms Ideas Projects Products
Needs
Product Launch
Product Launch
Value
Cash flow
Risk
Time
Cost
Time
Innovation in Consumer Goods
Innovation is a Complex Process
Portfolio Management
Innovation Metrics
Strategies
Project Management
Concept Product
Consumer Insights Ideas Feasibility Scale-Up Launch
Development Development
Platforms
SUPPLIERS
ARTWORK OUTSOURCED
DESIGN PARTNERS
CAD Quark Adobe
ERP SCM
Design REGULATORY
Samples
CUSTOMERS Briefs
Package BODIES
Designs
Submission
Files Value Chain
Artwork Files
Enterprise Files Formulas
Ideas Audits
Specifica LEGAL & CA
MARKETING Specifications
tions CAD
Models Notes EDMS
Project Access
Excel
PROCUREMENT
R&D
(EUROPE)
R&D PRODUCTION ERP
Excel (ASIA) R&D
Recipe
Mgmt (US)
CAD SCM MES
Spec ERP
MCAD DB
Innovation in Consumer Goods
The Root Cause: Poor Access to Information
Manufacturing Specifications
SUPPLIERS
ARTWORK OUTSOURCED
DESIGN PARTNERS
CAD Quark Adobe
ERP SCM
Design REGULATORY
Samples
CUSTOMERS Briefs
Package BODIES
COGS Formulation
Designs
Submission
Files Value Chain
Artwork Files
Enterprise Files Formulas
Ideas Audits
Specifica LEGAL & CA
MARKETING Specifications
tions CAD
Models Notes EDMS
Project Access
Excel
PROCUREMENT
R&D
(EUROPE)
R&D PRODUCTION ERP
Excel (ASIA) R&D
Recipe
(US)
Compliance
Mgmt CAD
Packaging
Spec ERP SCM MES
MCAD DB
Quality/Safety Labeling
Outline
Industry Trends
Business Challenge
Oracle Offering
Solution Detail
Value Proposition
Customer Targeting
Conclusion
Innovation in Consumer Goods
The Solution = Product Lifecycle Management
SUPPLIERS
ARTWORK OUTSOURCED
DESIGN PARTNERS
CAD Quark Adobe
ERP SCM
REGULATORY
CUSTOMERS BODIES
Value Chain
Enterprise
LEGAL & CA
MARKETING
Notes EDMS
Project Access
Excel
PROCUREMENT
R&D
(EUROPE)
R&D PRODUCTION ERP
Excel (ASIA) R&D
Recipe
Mgmt (US)
CAD SCM MES
Spec ERP
MCAD DB
Innovation in Consumer Goods
Implementing an Integrated Innovation Framework
Portfolio Management
Project Management
Innovation
Ideas
Platforms
Project Data
Reference
Data
Finished
Product Formulation Compliance
Mgt Quality
Labeling
Manufacturing Nutrition
Process
Packaging Ingredients
Supplier Mgt
Manufacturing Specifications
COGS Formulation
Compliance Packaging
Quality/Safety Labeling
Outline
Industry Trends
Business Challenge
Oracle Offering
Solution Detail
Value Proposition
Customer Targeting
Conclusion
Product Lifecycle Management
Solution Components
Enablers Benefits
One place for managing all innovation projects Shorter innovation cycle times
globally Higher success rates and lower development
Portfolio management and analytics costs, leading to increased revenues and
Configurable best-in-class stage-gate framework margins
Global visibility of all innovation data (e.g. Global organizational visibility of all innovation
consumer requirements, product brief, projects
formulations, packaging, labeling, suppliers) Enabling global consistency with local
Ideation management adaptability
Roll up of metrics from activities to projects to Improved cross-functional productivity
portfolios for executive decision-making
Specification Management
Enablers Benefits
One version of the truth for all product data, One single version of the truth
pre-configured for the Consumer Goods industry Traceability of product data through best-in-
Connected model allowing rollup of data from class connected data model
raw materials to finished products Specification re-use and rationalization
Available in all languages and cultures Improved compliance, quality and safety
Workflow automation enabling review and Reduced rework and recalls
approval Decreased inventory and inventory holding
costs
Increased productivity
Supplier Management
Enablers Benefits
One version of the truth for all supply chain Sourcing efficiencies through global visibility of
entities and sourcing relationships supply network
Automated management of Approved Supplier Direct material spend savings
List (ASL) based on cross-functional criteria Improved compliance and safety through supply
Supplier collaboration around specifications network
Improved supplier collaboration
Increased productivity
Formulation and BOM Management
Enablers Benefits
Formulation and re-formulation of products, incl. Enabling more effective formulation and re-
definition of manufacturing process and BOM formulation of products to capitalize on market
Real-time visibility of impact of formulation opportunities
changes on cost, compliance, nutrient data and Higher product development velocity
ingredient labeling Real-time visibility into formulation changes
Formulation optimization based on complex set Formulation optimization
of Consumer Goods-related factors Re-use of existing raw material specifications
Integration of formulations with review and Tracking of all experimental formulas for
approval process for rapid adoption traceability and reuse
Reduced product development costs
Packaging and Labeling Management
Enablers Benefits
All packaging and labeling data in one One single version of the truth
version of the truth Acceleration of packaging and labeling
Traceability of data used for product labeling innovation process
Electronic review and annotation process, Integration between packaging, labeling and
including 3D viewing product processes and date
Internal and external collaboration Electronic packaging collaboration, annotation
and review
Reduced rework and recalls
Decreased inventory and inventory holding
costs
Increased productivity
Compliance and Quality Management
Enablers Benefits
Compliance traceability and compliance Minimized risk in the areas of quality,
screening compliance and safety
Quality conformance integrated to specifications Higher consistency in quality and food safety
Label claims determination Compliance traceability and screening
Supplier conformance to specifications Consistent sensory evaluations
Nutrition surveillance integrated with
specifications
Data Syndication
Enablers Benefits
GDSN-compliant data syndication to external Faster go-to-market cycles with automated data
data pools and trading partners synchronization to customers
Data harmonization with internal systems Harmonization and cross-referencing with
Data syndication fully integrated within internal systems
specification development process Reduction of data errors between internal and
Workflow-enabled syndication with full support external systems
for bi-directional messaging Increased productivity
Product Lifecycle Management
Key Capabilities By Solution Key capabilities
Electronic lab books
Key capabilities Reformulation
CG connected data model Formula optimization
All languages, cultures, UOMs and currencies Ingredient declaration
Raw materials re-use/rationalization Nutrition rollup
BOM management
Factory-floor documentation Key capabilities
Compliance management Packaging BOM management
Labeling Technical copy
Nutrition management Packaging and artwork review
and approval
2D/3D viewing
Key capabilities
Key capabilities
Internal data harmonization
Ideation management
External data synchronization
Stage-Gate framework
Cross-functional collaboration
Template-based project management
Product development metrics
Portfolio management
Portfolio analytics
Product Lifecycle Management
Product Options
Food & Beverage Non-Durables Retail
H&BC/
Apparel & Food Service/
Food Beverage Tobacco Household Other Private Label
Footwear Restaurants
Agile Agile
Agile Agile
Product Product
Product Product
Lifecycle Lifecycle
Agile Product Lifecycle Lifecycle
Lifecycle Mgt for Mgt for Mgt for
Mgt Mgt
Process = Prodika Process Process
Agile Product
Lifecycle Mgt = Agile 9
Product Lifecycle Management
Product Options
CG H&BC and Household Agile PLM for Process if the main pain point is around formulated processes
Agile PLM if the main pain point is around assembled/discrete processes
CG Tobacco Agile PLM for Process if the main pain point is around formulated processes
Agile PLM if the main pain point is around assembled/discrete processes
Retail Food Service/Restaurants Agile PLM for Process (focus on formulated products)
Retail Private Label (Grocery) Agile PLM for Process (focus on formulated products)
Note:
Private Label companies go through 4 stages of maturity:
1. Buying finished products with their own labels
2. Managing their own specifications
3. Managing their own specifications and formulations (with their own R&D staff)
4. Managing their own specifications, formulations and manufacturing.
If the prospect will remain at stage 1 for the foreseeable future, we could also
position Agile PLM (no need to maintain the entire formulated product
structure).
Retail Private Label (Non-Grocery) Agile PLM (focus on assembled products)
Outline
Industry Trends
Business Challenge
Oracle Offering
Solution Detail
Value Proposition
Customer Targeting
Conclusion
Value Proposition
Financial Metrics, Operational Initiatives and PLM
Source: AberdeenGroup, Profiting from PLM: Strategy and Delivery of the PLM Program, July 2007; Oracle data
Product Lifecycle Management
Customer Examples
Non-Durables
Customer Profile: H. J. Heinz
COMPANY OVERVIEW
H. J. Heinz Company manufactures and markets processed CUSTOMER PERSPECTIVE
food products throughout the world. Principal products "Agile Prodika [now Oracle] has greatly
include ketchup, condiments and sauces, frozen food, improved our raw material, supplier, and
soups, beans and pasta meals, infant food and other product intelligence. Information which used
processed food products, which are sold to consumers, as to take weeks to gather is now a natural
well as foodservice and institutional customers.
extension of our day-to-day business
Revenues (2006): $9.0 Billion; employees (2006): 33,000
processes."
CHALLENGES/OPPORTUNITIES Deb Crosby, Chief Quality Officer
Proliferation of specifications (from finished products to
ingredients)
Limited visibility and security with data stored in multiple RESULTS
manual systems Simplification and global standardization of
Inconsistent specification management process business processes
Inconsistent and slow new product introduction process Global information visibility with one single
SOLUTIONS version of the truth (data accessible in
Agile Product Lifecycle Management for Process seconds vs. weeks)
Agile Product Data Management for Process SKU rationalization and reduction of
Agile Formulation and Compliance for Process number of specifications (30% reduction in
Agile Product Supplier Collaboration for Process SKUs)
Agile New Product Development and Introduction for Faster new product introduction cycles
Process (reduced labeling cycle from 45 to 7 days)
Launched Project Viper in 2000
Implemented in over 175 sites, in 21 languages/cultures,
Improved supplier collaboration
with over 4,500 registered users
Customer Profile: Mc Donalds
CHALLENGES/OPPORTUNITIES
Lack of global visibility of product, packaging and labeling RESULTS
data
Inconsistent tracking of ingredient data per country, leading
Reduced cycle times for packaging by 1/3
to regulatory compliance issues 50% reduction in packaging/labeling errors
Need to reduce product cost and improve supplier and 50% reduction in rework cost
collaboration Consistent tracking of ingredient data per
Too many steps to release products to market
country
SOLUTIONS Improved quality and compliance
Agile Product Lifecycle Management Global visibility of data
Agile Product Collaboration
Agile Product Portfolio Management
Project started in early 2005
Over 700 users globally
Customer Profile: Philips Oral
Healthcare
COMPANY OVERVIEW CUSTOMER PERSPECTIVE
Philips Oral Healthcare makes Sonicare, a high-tech Our inventory performance over the last
toothbrush that uses patented sonic technology, fluid
dynamics, and electromechanical design to aid in removing
year since we really started using Agile has
plaque bacteria from between teeth and at the gumline. gone up almost 100% in terms of inventory
POHC sells its products in the US through warehouse clubs turns.
(Costco), mass merchandisers (Target and Wal-Mart),
department stores (Sears), and other outlets. It also
Mark Johnson, ex-Vice President, Supply
distributes its products in Canada, Europe, and Japan. Chain Operations
Revenues and employees: NA (division of Royal Philips)
RESULTS
CHALLENGES/OPPORTUNITIES Complete product record from concept to
Increasing product and supply chain complexity
4x increase in new product programs
end of life within Agile
Slow innovation cycle times due to inefficiencies in product Manufacturing and R&D costs reduced by
development 30%
No formal support for marketing claims that differentiates Inventory turns increased 100% in a year
Sonicare from competition
after implementation
SOLUTIONS Reduced cycle times for new product
Agile Product Lifecycle Management introduction
Agile Product Collaboration Improved change control on raw material
releases
Research documentation associated with
marketing claims now within product
record
Outline
Industry Trends
Business Challenge
Oracle Offering
Solution Detail
Value Proposition
Customer Targeting
Conclusion
Product Lifecycle Management
Who Do You Sell To?
Industry Trends
Business Challenge
Oracle Offering
Solution Detail
Value Proposition
Customer Targeting
Conclusion
Conclusion
Product Launch
Product Launch
sustainable growth
Time
Innovation
Results
Marketing Strategies
Project Management
Concept Product
Ideas Feasibility Scale-Up Launch
Development Development
Platforms
Attribute-Based
Forecasting and
Demand Modeling
Product
Insights
Integration
to PIM
Integration
SAP EBS JDE
to ERP
Key Take-Aways