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2007 gantthead.com 2
Information Systems Replacement
gantthead.com Proposal Request for Proposal
1. Introduction
1.1. Purpose of the Document
This Request for Proposal (RFP) is in response to <Company Name>s needs and
contains specific requirements to be met by the vendors proposed solution. The
objective of this project is to select and implement a new information system to address
<Company Name>s current and future financial, trading and distribution operations
needs.
This system will provide <Company Name> personnel with the necessary information to
support the daily operations and management of the business and meet their information
requirements for the future.
Time-scales for vendor selection are very aggressive, with the objective of completion of
implementation in the <place> by <date>. There will be a roll out to the other <Company
Name> companies in <list location> during <dates>.
The solution should support the business processes of <Company Name> <place> and
(later) the remaining countries either directly or through the vendors use of a third-party
solution. In addition, the system will need to interface with the newly installed Warehouse
Management System (WMS) in a real time mode.
Vendors have to respond to the price component of this RFP to the following:
1.2. Confidentiality
This RFP, plus any other documents released, information provided, discussions, etc.,
as part of the selection process, are strictly confidential and should not be divulged to
anyone who is not directly involved in preparation of the response. Additionally, all
information within this proposal or gained during the RFP or other processes will remain
confidential by the vendor. No information or publicity will be allowed to any third party
unless specific written authorization is obtained from <Company Name> <place>.
It is a condition of this RFP that the information provided herein is for the purpose of
allowing vendors to submit proposals to <Company Name>. It may not be used in any
other context nor revealed to any other party not directly involved in the submission of a
proposal in accordance with the terms of the specification.
The closing date for receipt of proposals is: <date and time>
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A Vendor Submission Form will be submitted together with the RFP. An electronic
copy of this document called <NAMEOFTHIS.doc> (Microsoft Word Version
98) is included as part of the RFP pack for this purpose.
The proposal should include the name of the person to whom <Company Name>
may address any questions relating to the proposal.
Respondents should provide four complete copies of the proposal. Only two
copies of any accompanying documentation are required. One electronic version
of the proposal in Microsoft Word (Version 98) is required, plus one electronic
version of the Microsoft Excel (Version 98) cost worksheet.
<Company Name> reserves the right to distribute any questions with <Company
Name>s reply to any vendor if it deems appropriate.
The preparation and submission of the proposal shall be made without obligation
to acquire any items included in the proposal, or to discuss the reason why the
proposal is accepted or rejected. <Company Name> will notify acceptance or
rejection in writing to the vendor.
The requirements specified in this RFP reflect those presently known. <Company
Name> reserves the right to vary, in detail, the final requirements.
<Company Name> will not be responsible for or pay any expense incurred in the
preparation of any proposal or in <Company Name>s evaluation of it.
<Company Name> may require that all or part of the successful proposal be
included in the contracts.
All prices shall be consistently in US dollars and all unit prices, charges and
totals should be inclusive of tax.
1.3.3. Contract
<Company Name> reserves the right to accept all or part of the proposal.
<Company Name> requires that contracts covering the provision of services and
equipment requested in this RFP be negotiated to the satisfaction of <Company
Name>.
All vendors are required to acknowledge that they agree to the conditions set out
in this section.
2. Business Background
2.1. <Company Name>
<Company Description>
<Company Description>
3. Current Systems
The following is sample language to show you how to describe each of your current
systems, what it does, what it covers, where it is and what it consists of.
New Branch Operations System (NBOS) This is the current Trading and Distribution
system. It uses Informix 5.1 and running under a HP 9000 Unix operating system for
metro operations and individual PC Server based SCO Unix for suburban sites.
Inventory Management
Purchasing
Accounts Receivable
Replenishment
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transactions and System 21. Currently, <Company Name> is building a similar system in
Informix to replace this system so as to be independent from <Company Name>. This is
expected to be up and running by <date>.
G/L Interface
Warehouse Management System (WMS) This is the current system being used to run
the warehouse. It is running on a Windows NT and using SQL Server 7.0. The WMS was
just recently implemented and covered the warehousing functions formerly handled by
NBOS. Now it interfaces with NBOS through flat file (with fix data field length) upload to
synchronize and maintain data integrity on both systems.
Pre-advice
Goods Receipt
Put-away
Stock Allocation
Replenishment
Returns
Transfer Orders
Housekeeping/Maintenance
Reporting
Third Party Distribution System (TDIS) This is the system used to capture and report
sales from sub-distributors. This system is built using Visual Foxpro and runs on
Windows NT/95. Data files from Quickbooks coming from <Company Name>s sub-
distributor are uploaded to TDIS and sales reports are generated and given to
corresponding principals.
Assorted stand-alone systems created in Visual Foxpro running on Windows NT. These
systems support the various financial and human resources aspects of the business.
These systems are as follows:
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On a regional perspective, the trading and distribution system being used in seven
different countries where <Company Name> is present are the following:
Application Platform
<place> GDS AS400
<place> MXP HP/Unix
<place> MXP HP/Unix
<place> MXP HP/Unix
<place> ILS AS400
<place> NBOS HP/Unix
<place> FITSin4/99 WindowsNT
List all systems to be impacted and/or replaced. Detail interfacing requirements. See our
sample wording below.
The NBOS system interfaces with the WMS. These interfaces should be handled by the
new information system. Currently, the information passed to and from NBOS and WMS
consists of the following:
NBOS to WMS:
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Shipment Orders
Purchase Orders
Invoices
Transfer Order
WMS to NBOS:
Receipt File
o Internal Adjustments
o Returned Receipts Adjustments
o Stock Transfer to Principal Adjustment
o Transfer Order Adjustment
o Inter-Warehouse Transfer
Quantity Management
The NBOS system currently has interfaces with the Nationwide Consolidation System
and with the FAMAS System 21 (Financial System/General Ledger). It is required that
the new information system replace the FAMAS System 21 (Financial System/ General
Ledger) and Nationwide Consolidation.
Inventory
Sales
Accounts Receivable
Cash Receipts
Inventory
Sales
All the files being uploaded are in flat files with fixed data length format. It is also
possible that TDIS might be replaced by the new information system. Therefore, an
interface has to be developed to upload Quickbooks data file to the system. Another
possible interface in the future is General Ledger (G/L) consolidation from different
countries. This allows the ability of the system to remotely upload G/L data from different
countries, consolidate it at one location and generate company-wide financial
statements.
All LANs use Windows NT 4.0 as the Network Operating System and are based on
Ethernet/UTP cabling. The WAN was implemented by connecting all the LANs using
high speed (64 KB) leased lines, backed up by ISDN (128 KB) connections. The Hubs,
switches and routers are all standard equipment from Bay Networks, Cisco and Xyplex.
<Company Name> uses Microsoft Outlook for messaging. This is currently connected to
the companys frame relay network.
AverageNo.ofInvoicesperDay 280
AverageNo.ofLinesperInvoice 12
AverageNo.ofPurchaseOrdersperDay 54
AverageNo.ofCheckVouchersGeneratedperDay 41
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AverageNo.ofInvoicesperDay 1000
AverageNo.ofLinesperInvoice 4
AverageNo.ofFinancialTransactionsperDay 2750
4. System Scope
The system functionalities that <Company Name> is looking for is categorized into the
following:
Front Office
Distribution
Order Management
o Order Entry (Web-Enabled)
o Order Processing (Discount, Promotion)
o Credit Limit Evaluation
o Order Tracking (Web-Enabled)
o Reporting and Analysis
Invoicing
o Debit Invoice
o Credit Invoice (Customer Return)
o Reporting and Analysis
Purchasing
o Purchase Plan
o Purchase Order
o Consignment
o EDI Support
o Reporting and Analysis
Inventory Management
Requisition
Inventory Transaction
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Item Maintenance
Inventory Control (Stock Management)
Reporting and Analysis
Financial Management
Accounts Receivable
Accounts Payable
General Ledger
Fixed Asset
Pricing and Costing
Budgeting
Cash Management
Multi-Currency Management
Reporting and Analysis
Payroll Administration
Recruitment
Employee Development
Skills and Qualification
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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Accountreceivableperformanceofthe
customer
Creditstatuspercustomer
Complaint,inquiryandrequest
Historicalsalesofthecustomer
CustomerInquiry
9. Thesystemhasfunctionalitytologany
customersinquiryandassignownershipto
theirdedicatedsalesmen
10. EachInquiryhaseachstatus(e.g.solved,
unsolved)
11. Thesystemshouldbeabletoseparateeach
inquiryas:
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Complaint
Request(e.g.requestforreturnspickup)
SalesTargetMaintenance
12. SalesTarget/ForecastMaintenancebasedon
thefollowing:
SalesGroup
Salesman
Principal
ProductClassification
Product
CustomerClass
Customer
ReportingandAnalysis
Sales
13. SalesReports(MonthtoDate,YeartoDate,
Daily)
inunits
intons
indollars
intonsanddollarsnationwide
intonsanddollarsregionally
BySalesman(bothindollarsandtonsper
line)
ByArea(bothindollarsandtonsperline)
ByRegion(bothindollarsandtonsperline)
BySKU
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ByPrincipal
NationalTotal
14. Salesorderhistorycanbekeptforuserdefined
period
15. Dailyitemreviewupdate
16. Salesvs.Targets(weeklyupdatepersalesman
perline)
17. Reviseinvoiceregisterbycustomershowing
theoutofstocks
18. SalesbyChannelbySalesmanbySKUby
Region
forInstitutionalAccounts
forBigKeyAccounts
forSupermarket
forGrocery
forDrugstores
forWholesalers
forConvenientStore
forRegionalDistributor
19. BranchFinalSummary
20. No.ofAccountsbuyingaspecificSKU
21. No.ofSKUscarriedbyaspecificaccount
22. Abletocaptureindividualcustomersaleseven
forCODaccountcustomers.
23. Providecustomersalestrendforanalysis
24. Salestrendanalysiscanbepresentedin
graphicalformat.
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byprincipal/product
29. PromotionResults(PostPromoAnalysis)
Salescostratiobyprincipal/product
SalescostratiobySKU
Capabilitytododailyanalysis
SalesForecasting
30. ForecastingModuleby:
Customer
Principal
CustomerInquiry
31. Reportofcustomercomplaints,inquiryand
request
perSalesman
perCustomer
BusinessReviewwithPrincipals/TradePartner
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perPrincipal
perDistrict
5.2. Marketing
Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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OnlineInquiry
4. Onscreenanalysistoolstohelpuseridentify
andtargetmarketsegmentsbasedonanyuser
definedcriteria
ReportingRequirements
MarketingandPromotionalExpenses
Bytypeofexpense(deals,posters,display
allowance,promogirls,etc.)
byproductline
bytradepartner
byprincipal
bypromotion
5. FreeGoodsRegister
6. ProfitandLossStatementPerProduct
Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Asignificantcustomization(beyond2days)isneededtosatisfytherequirement.
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ByTerritory/Branch/Distribution
Center/ZoneDeliveries
BySalesGroup
ByCustomer
ByCustomerClassification
ByPrincipal
ByProductClassification(atleastfour
levels)
ByProduct
BySalesman
ByReasonCode(ForReturnsTransactions
Only)
134. DailyScheduledSODiscrepancyReport
135. Invoicepricevariationreport
136. Monthlystockmovementreport/datadownload
invariousrecordselectioncriteria.
137. BackOrderReport
138. ServiceLevelReport
OrderFillRate(DollarsandUnits)
LineItemOrderFillRate(DollarsandUnits)
DeliveryTurnaroundTime(toincludepartial
deliveriesforasingleorder)
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5.4. Purchasing
Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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Itemnotavailableforselectedorall
transactions
ItemsuspensionforallDistributionCentersor
selected
Onesonly
Restricted(itemavailableforsellingto
selectedcustomersOnly)
16. SupportsKitProductCapability
17. SupportsBarcodeReadyInventoryMaster(Case
BarCode,UnitBarCode).
18. Providestrackingofitemmaintenancehistory.
19. Handlealotofstockthathasthesamelot
number,butwithdifferentexpirydates.
20. Purgeobsoleteitemcodesatregulartimeperiod
basedonuserdefinedperiod.
21. Capturecustomerandsupplieriteminformation.
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ByReferenceNumber
ByCompany
ByTerritory/Branch/DistributionCenter
ByPrincipal
ByProductClassification(atleastfour
levels)
ByProduct
70. StockMovementReport(inUnitsandinCost)
Showsbeginningbalancefortheperiodand
thepeso/quantitysummaryofeachinventory
movementtypeofeachSKU.Thelastcolumn
showstheendingbalancefortheparticular
SKUandlogicalwarehouse.
Thereshouldbeanoptiontoshowthisreport
bylotnumber
71. StockCardReport
ShowsthedetailedtransactionofeachSKU
perwarehouse.Theendingbalancereflected
shouldtallywiththeStockMovementReport.
72. InTransitsReport
73. InventoryOrderAnalysisReport(containing
unitsandcost).Relevantinformationforthis
reportwouldbeasfollows:
Sixmonthshistoricalsales(average&per
month)
TheoreticalStockLevel
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Over/UnderStockQuantity
74. StockStatusReport(InventoryReportwithTotal
InventoryCost&CostofSalesFigures)with
columnforPOBalances,TIL,DaysCovered:
ByDistributionCenter
NationwideFigures
75. Itemavailabilityenquiryandreportshowingon
hand,available,allocated,onorder,backorder
andintransitquantities.Showbyitemby
warehouse,orbyitembylot.
76. Inventorytransactionenquirybywarehouseby
item.
77. Dailyandmonthlyinventorytransactionreports.
78. Dailyandmonthlyoccupancyreport,breakby
warehouse/agency/itemlevel.
79. Stockagingreportby
co/div/agency/item/warehouse.
80. Expirydatereportby
company/division/agency/item/warehouse.
81. Stockagingreportbyperiodwithstockvalue,by
co/div/agency/item.
82. Lotmovementcanbetrackedusingbatchcontrol
recallreportbyitembylot.
83. DailyandmonthlyROICreport.
84. Controlreportsformonitoringstockbalance
discrepancy.
85. Weeklyreceiptsummaryreport.
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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Postyearendclosingadjustmententry.
Yearendclosingresettrialrunsandfinal
run
OnlineInquiry
52. Accountbalance,budgetvs.actualforcurrent
yearinquiry.
53. Transactioninquiry.
54. Generalledgerreport.
55. Trialbalance.
56. Dailytransactionlist.
57. Generalledgerreportwithselectionfor6digit
accountsand12digitaccounts.
58. Dailyreconciliationcontroltotal.
59. Consolidatedaccountstructureinquiry.
60. Consolidatedbalancesinquiry.
61. CheckInquiry.
62. CancelledCheckInquiry.
63. Abilitytorecognizeintergrouptradingand
interfacewithappropriategeneralledger
accounts.
64. Automaticpostingofbankchargestogeneral
ledger.
65. Generalledgerinterfacestorecognizecostatthe
differentstandardcostlevelsorthedifference
betweenthem.
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
5. Onecharacterfornature
6. Threecharactersforagency
7. Twocharactersforcurrency
8. Onecharacterforaccounttype
9. MaintenanceofPrincipal/SupplierPayment
Terms.
10. Principal/SupplierClassificationasto
ConsignmentorDirect.
11. MonitorPrincipal/SupplierInvoicesvs.RR.
12. AgingofPrincipal/SupplierInvoices.
13. AutogenerateanAPrecordfromPOaftergoods
receiving(integratewithWMS).
14. Allowmultiplecurrencytransactions.
15. Autoprintcheckswithremittanceadviceand
securitysettings.
16. Allowmanualinputofcheckentries.
17. Abilitytoconsolidatepayments.
18. DailypostingofAPtoGLbatchorinteractively.
19. Allowdifferenttypesofdebitnotes(fortrading
accountandnontradingaccounts).
20. Abilitytogenerateduelisttoissuepayment
(eitherautoormanualcheckprinting)and
integratetosystem.
21. Generatetransactionsforserviceaccounts(e.g.,
recurringandmiscellaneousexpenditure).
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44. Agedsummaryreport.
45. APledger.
46. APstatement.
47. APsummaryreport.
48. Recalculateagingmonthly.
49. Movesettled.
50. Purgetransactionsfromproductionsystembut
shouldbeabletoretrievetransactionsonauser
definedperiod.
51. Automaticcomputationofwithholdingtax.
52. Generatewithholdingtaxcertificateper
supplier/principal.
53. Alphalistingoftaxwithheldfromdifferent
companies.
54. AutomaticcomputationofValueAddedTax
(VAT).
55. Closedperiodcannotbereopened.
Onlineinquiry/Reports
56. AgoodreportwriterinAPfortheaccountstaff
toproducetheiranalysisofreports.
57. Vendortransactioninquiry.
58. Vendorbalanceinquiry.
59. Cashforecast.
60. DatabasesearchforvendormasterandAP
transactionrecordsbyseveralsearchingcriteria.
61. Dailytransactionlistwithreconciliationcontrol.
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
3. Fourforbranch/division/subsidiary
4. Referencefileforcustomerclassificationin
termsofthefollowing:
customerbusinesstypesupermarkets,drug
stores,topkeyaccounts
customeraccounttypeactive,inactive
7. Shiptoaddressmaintenanceforeachcustomer
8. Automaticmonthlyupdateofcreditlimitbased
onsalesvolumeandpayinghabits.Basicformula
forcreditlimitissixmonthsaveragesales
multipliedbypayingfactor.Payingfactoris
determinedbyhowquickcustomersettleshis
account.
BouncedChecks
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ByCompany
BySalesGroup
ByTerritory/Branch/DistributionCenter
ByPrincipal
BySalesman
ByReasonCode
ByCustomerClassification
OfficialReceipt
23. OR/DVEntryWithReferencetoInvoice
Amount(oneormultipleinvoiceapplications)
24. ReferencefileforDeductionVoucherReason
Codes
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27. Asuspensecustomerforeachnormaltrade
customerissetupfortemporarycontainsthe
disputeorunallocatedtransactions.
28. Extrastatementsforsomecustomersareprinted
atmonthend,uponcustomersrequestfor
reconciliationandreference.
29. Asubmoduletohandlepostdatedcheckwith
longmaturityperiod.
30. Printreceiptwithdetailsofcheck/cashpayment.
31. Cashierautomationmonthlypaymenthistory
extractionanddownload.
32. Cashierautomationmonthlyobsoleterecord
deletion.
33. OR/DVRegister
BySalesman
ByPrincipal
ByInvoiceTransaction
ByOutlet
StatementofAccount
34. Aseparateaccountcanbecreatedforallaccount
indisputetogetatruepictureoftheAccount
Receivablebalance.
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43. Onlinereagewithsinglecustomerorall
customers;resetoverdueflagwithgraceperiod.
44. Extendedcreditlimitfortemporarycredit
allocation.
45. Postdatedcheckregistermodulewithintegration
toinvoicessettlement.
46. Aflexibleanduserfriendlyreportgenerator
programforadhocoronetimeinformation
manipulation(togetherwithagooddata
warehouse).
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58. SOtransactioninterfacetoAR
59. Massreaging
60. Resetoverdueflagwithhandlingofgrace
daysbasedonuserdefinedformula
61. EndofmonthNormalmonthendReset
MTDfigures
62. Changeperiod/year
63. ClosedtransactionnormalEOMpurging
64. Printnormalmonthendreports
65. Datafilesdownload
66. Purgehistoricaltransactionbasedonauser
definedperiod
67. EndofmonthCalendarmonthendPrint
statements
68. Printcalendarmonthendreports
69. Closedtransactioncalendarendofmonth
purging
70. EndofyearResetYTDfigures.
OnlineQuery
71. Customerrecordcanbesearchedbycustomer
number,fullandshortname.
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73. Showagingofoutstandingdebts,openorder
valueandunallocatedcash/credit.
74. Displayinvoicesandrelatedpayment(s),debit,
creditandbalance.Abletobrowseattheinvoice
lineorpaymentlinetolookatthedetailed
invoiceandpaymentrecord.
75. DatabasesearchforcustomermasterandAR
transactionrecordsbyseveralsearchingcriteria.
76. Customerperiodbalancewithcomparison
inquiry.
77. Customersummaryinquiry.
78. ARtransactiondetailsinquiry.
79. AbilityofcustomertoaccessA/Rthroughthe
Internet.
80. Optiontoprintallqueries.
ReportingRequirements
81. Allowtheusertodefinetheagingcolumnsinthe
agingreport(i.e.,030days,3160days,etc.,
preferablyuptoover360days).Allowbothdays
andmonth(e.g.,allinvoicesissuedinMay,June,
July,witho/sbalance).
82. Overduereportbysalesperson.
83. DailyARtransactionlistforcheckinganddaily
debtorcontrolsummaryreport.
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85. Maturepostdatedcheckreport
86. SalesandCollectionRegister.Reportshowing
BeginningA/Rforthemonthtogetherwithall
A/RTransactionsfortheMonthtoarriveatthe
EndingA/R.
87. AgingReportsinSummary&Detailformat
basedonanyoracombinationofthefollowing
criteria:
ByCompany
ByTerritory/Branch/DistributionCenter
BySalesGroup
ByCustomer
ByCustomerClassification
ByPrincipal
BySalesman
ByReasonCode(ForDVs&BouncedChecks
Only)
ByPrincipal,TradePartner,Government
ByPrincipalGuaranteedAccounts
ByProductClassification
99. SegregateAgingDetailsastoHangingBalance
orFullInvoice.TobeavailableMTDandYTD.
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Outlet
Salesman
Line/Category
AccountsReceivable(NonTrade)
114. Customercodeisatleastfivecharactersand
subsidiary/branch/divisioncodeisatleastfour
characters(A/REmployeeCashAdvance,
RevolvingFund,CarLoanandOther).
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
5. Acquisitionofpartiallydepreciatedasset
6. Transferofassetwithinacompany
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8. Partialdisposalofanasset
9. Fulldisposalofanasset
10. Automaticallycalculatedepreciationofan
asset
11. Manuallycalculatedepreciationofanasset
12. Abilitytorevalueassets.
13. Defaultapplicationofassetdepreciation
methodologiesandratesbasedonasset
categoriesanddatesofacquisitionwithdifferent
treatmentbetweentaxandbookvalue.
14. Abletoforecastdepreciationcostsbasedon
capitalapprovals,currentassetlevelsandcurrent
expenditure.
15. Abilitytotrackcapitalexpenditureapprovals.
16. Abilitytotrackcapitalcommitments.
17. Generateandprintassetlabelwithbarcode.
18. Identifyassetbyphysicallocationinfourlevels
(i.e.,company,businessunitdivision,andcost
center)andindividualassignments
19. Provideassetmanagementreports(e.g.,asset
movementreport,assetstatusreport,asset
depreciationreport,etc.).
20. Provideexportandimportfunctions.Thefile
formatmaybetextorExcelformat.
21. Theassetcodemaybeautomaticallygenerated
fordifferentcompanies,divisions,asset
categoriesandyear.
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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totallineitems
particularoutlet
alloutlets
VATandnonVATitems
14. Abilitytoinputandsubsequentlyedit(subjectto
usersecurity)sundrysurchargesanddiscountson
salesorders,including:
cuttingcharges
freightcharges
surchargesanddiscountsintheformof
percentage
absolutevalueorordervalue
advertising
rebates
15. Abilitytomaintainquantitybreaks(forboth
purchasesandsales).Inadditiontopricesand
discountsappliedtotheitem,thesystemshould
supporttheapplicationofadditionaldiscounts
andpricesbasedonthequantityofproduct
bought/sold.Quantitybaseddiscountsmayvary
fromcustomertocustomer.
16. Abilitytosetupandmaintainpromotionsplan,
eitherbyfixedpricesordiscounts,bydate
ranges,inadditiontonormalpricesforthe
following:
customer
customertype
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groupsofcustomer(buyinggroups)
individualitem
groupsofitems(includingitemnature,
manufacturer,etc)
combinationsoftheabove
17. Inaddition,promotionsmustbeabletobe
maintainedonanational,regionalorlocalbasis.
Forexample,itshouldbepossibletodefinea
promotionthatappliestosalesofanitematone
branchonly.
18. Systemshouldbecapableofnotpermittingsales
tobemadebelowminimumsalespricesorbelow
aminimumsalesmargin.
19. Abilitytosetdifferentmarginsat
national/state/branchlevel.
20. Marginabovecostpricetobedisplayedattime
ofsalesorderentrybylineitemandintotal.It
shouldbepossibletodisplaydifferentcostprices
dependentonorganizationalhierarchy.
21. Onlinemargin/profitabilitycalculationsfor
inquiriesandsalesofsingleproductsandtotal
ordersdependentonorganizationhierarchy.
22. Abilitytodefineusersecurityforinquiriesand
maintenanceofdiscountstructures(i.e.,master
data)byorganizationhierarchy.
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Contracts
Warehouselocation
Effectivedate
Quantitybreaks
31. Abilitytodefineandmaintainavarietyof
discountandrebatestructureswhichmayormay
notbevolumedependent,andwhichmayapply
toindividualorrangesofproductsand/orwhich
mayapplyonanational,regionalorbranch
basis.Aswithtradepartnerpricing,principal
discountsandrebatesarebasedontheTrade
PriceList.
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Whilethetradepricelistisusedasthebasisfora
productscostandthereforethesalesprice
calculations,eachbasepricecanthenbesubject
toavarietyoftypesofsupplierdiscountsand
rebates.Thisresultsintherebeinganumberof
costlevels.Whilethetruenet
margin/profitabilitymustbeavailableatalltimes
foraspecificproduct,theabilitytomaintainand
inquireondifferentlevelsandhencethereported
margincalculationisdifferentdependingonthe
usersroleintheorganization.Theaccesstothis
margininformationmustbecontrolledthrough
security.
33. Abilitytocreateandmaintainspecialrebatesand
costsstructuresrelatedtospecifictradepartner
promotionprojects.Inadditiontonormalrebate
anddiscountstructuresofferedbysuppliers,
specialpricesarealsonegotiatedforoneoff
contractsorprojectswithtradepartner.In
returnfortheadditionalvolume,thesupplier
providesadditionaldiscountsorrebates,which
mayormaynotbeincludedinnormalsupplier
rebates.
34. Abilitytoautomaticallygenerateprincipalrebate
claimsonauserdeterminedfrequency.
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Differentpurchasepricesarenegotiatedfora
certainitem/manufacturercombinationfora
specificcontract.Forexample,asalescontract
mightbenegotiatedwithSM.Priceswillbe
negotiatedwith<CompanyName>sprincipal
specificallyforthatcontract.Thetwocontracts
thatarethusrelatedshouldbelinkedwithinthe
system.
44. Abilitytoproduce,holdandgeneratecontracts
onlineusingstandardtextsandmasterfiledata
45. Abilitytomaintainpricesforeachindividual
sellingunitofmeasure(i.e.,PalletPrice,Carton
Price,andUnitPrice).
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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6. System Requirements
6.1. Technical Requirements
Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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EndUserQueryTool
36. ExplorationFlexibility
(Drilldown)
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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Note:
SDStandard Requirementisstandardtoapplicationsoftwarenomodificationneeded.
MCModerateChange Applicationsoftwarewillsatisfythisrequirementwithmoderatemodification(tobe
accomplishedwithintwodays)
SCSignificantChange Significantcustomization(beyondtwodays)isneededtosatisfytherequirement.
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7. Vendor Requirements
7.1. Supplier Profile
All vendors must give a comprehensive profile of their organization in the following
format and order.
7.1.1. Organization
Organization concerns the structure and size of the company both in terms of its
head office and other worldwide regional locations.
Location concerns the location and size of operations at the head office and any
regional offices.
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Growth concerns the manner in which the company has progressed since its
inception. Please provide information:
Reference sites concerns the location and relative suitability of sites where the
package is already implemented and is currently operational. Please provide:
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Please also provide us with any other information which you see as relevant,
specifically any known weakness that the product has in terms of functionality or
implementation/training requirements.
Vendors are required to provide the following information related to the support
and maintenance of the proposed solution.
Options available for support, names and addresses of Agents (if any) in the
region.
Software maintenance charges and the spectrum of activities covered under
such maintenance contracts (new release, bug fixes, etc.).
Software support availability (Help Desk, hotline, etc.) and duration for which
they are available.
Response time to support inquiries from <Company Name>.
Standard hours during which support will be provided and out of hours
support options and costs.
Uptime guarantees.
Number of staff in the software support team.
Frequency at which new versions of the software are released.
Release date for the first version of the software.
Release date for the current version of software.
Release date for the next version.
Product development plan for the proposed software solution and annual
R&D.
Implications of modifications on upgrade, maintaining modification and
potential costs.
8. Implementation Requirements
It is planned that a vendor will be selected by <date> and contract negotiation completed
<date>. It is <Company Name>s intention to commence operational use of the
proposed system no later than <date>. Please use indicative figures for this section.
1. Financial
2. Distribution
3. Front Office
4. Human Resource
<Company Name> is open to an option on the priority order of implementing the system
if convinced with the alternative solution of vendor.
Vendors should include an implementation plan with a timetable for the implementation
of the system, showing the recommended modules to be included in each phase and
estimate effort required. The plan must indicate the specific tasks involved and the time
frames required (both elapsed and man days). Implementation plan must also indicate
the set-up, testing, parallel and live run phases, the checks to be made at the end of
each phase and the deliverables from each one.
Clearly state the standard acceptance and testing criteria that is usually employed.
Indicate what kind of performance bond the vendor is willing to provide to <Company
Name> ensuring a satisfactory performance of the system.
This implementation plan will be refined during initial scoping of the project.
As part of the project, some data will need to be converted and loaded into the system.
Conversion programs may need to be written to handle this task. Vendors must indicate
how they propose to do this and the approximate effort and cost of this effort.
Provide details of the proposed project structure identifying key individuals, e.g., Project
Managers and their roles, including the number and location of proposed
analysis/development personnel. Due to the expected impact on the business
processes, it is extremely important <Company Name> obtain a thorough understanding
of the organizations and individuals proposed for the project and the roles <Company
Name> staff would be expected to play. Vendors should provide details of sub-
contractors likely to be involved. Indicate the number of full time equivalent staff that will
be required. Resumes or a personal profile should be provided for key personnel within
the project.
It is desired to provide estimates of the required number of <Company Name> staff and
identify the skills required. Provide details for the following:
Number of Full Time Equivalent (separate IT and Business) required throughout the
duration of the project
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Steering committee
Project management
Number and frequency
Provide an estimate of the infrastructure required at <Company Name> for your
implementation team:
As part of the implementation requirements, training needs must also be identified for up
to 20 operating staff and managers. This will have to be conducted in two or three
batches. The training needs of the IT staff for ongoing support must also be identified.
Please include a training plan, clearly indicating what type of training can be imparted at
what phase of the project and where, with due consideration for the remoteness and
travel costs. The vendors must also indicate the number of man-days of training and
support provided free of charge.
List the documentation (systems and user manuals) provided with the standard software
solutions. It will be necessary for <Company Name> to see samples of such
documentation during the selection process (not to be supplied along with the Proposal).
Implementation costs should cover all effort required from initiation to post-
implementation wrap-up.
9. Selection Process
9.1. Objective
The objective of the evaluation process is to select a reliable and experienced vendor,
capable of supplying and installing a computer system with the functions required by
<Company Name>, within the time frame identified in Section 6.2. In addition, the vendor
should be willing and capable of providing ongoing maintenance and support of the
solution.
9.2. Timetable
The key dates for the RFP issue, receipt, evaluation and implementation are currently as
follows:
<Company Name> retains the right to amend this schedule as it sees fit.
For vendors for all clarifications until completion of the selection process, the primary
point of contact will be: <contact>
In order to ensure that any clarification is promptly made available, a secondary point of
contact is: <contact>
Package selection will be based upon a number of criteria, as detailed below. The
vendors are therefore required to consider how their package fits in with the criteria
listed and clearly indicate this in their response document.
Functional Fit
The functional fit between the package and the business needs, as documented
in the Statement of User Requirements and its availability for implementation.
This will also take into account the ease of use of the package, the quality of the
documentation, the extent of the modifications required and the readiness and
flexibility of the vendor to handle customization and adapt to any future changes
in the business.
Supplier Fit
Technical Fit
Cost
The overall costs of implementing the proposed solution for up to 400 concurrent
users. A cost-effective solution that seeks to minimize overall cost of ownership
Solutions that can be implemented quickly, are flexible and are able to meet
present and future needs. A proposed implementation approach seeks to
minimize risk.
For the preferred vendor, <Company Name> <place> will handle negotiations to agree
on a contract. The agreed contract will stipulate that the equipment and application
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software specified will satisfy the functions as stated in this RFP, and will perform at a
speed appropriate to the retail/distribution industry. It will include final costing and a
complete implementation plan.
The RFP document must have a summary section containing the following information:
Vendor should detail in this section all details pertaining to the vendor requirements
summarized in Section 6.
Vendors should set out clearly in their proposal all information requested. The proposal
should follow the same numbering system as this RFP. An electronic copy of this
document called USREQT.DOC (Microsoft Word Version 98) is included as part of the
RFP pack for this purpose. Vendors should respond to each requirement with a SD
(Standard), MC (Moderate Change), or SC (Significant Change) answer.
MC Application software will satisfy this requirement with moderate modification (to
be accomplished within two days)
The vendors are also required to provide printed report samples for those listed below:
1. Sales Reports
2. Sales-Cost Ratio
3. A/R Reports
Vendor should detail in this section all details pertaining to the vendor requirements
summarized in Section 6.
10.6. Cost
To assist <Company Name> in the evaluation and analysis of the costs associated with
the proposal, vendors should present their pricing using the cost model provided. This
cost model is in the Excel spreadsheet, PRICE.XLS, on the diskette enclosed with the
RFP.
It is expected for the vendor to provide the application software (including third party
software wherever applicable), database integration services and consulting.
Each heading should be expanded as required to show each item and clearly identify
what is included within the associated charge. The charges should be separated into
capital cost, one-time costs and ongoing charges.
It is expected that all charges and costs applicable to this proposal will be included in
this section. Including, for example: handling, transportation, installation, training,
maintenance and support, software upgrade, tools, travel, accommodations, and any
other item that could be interpreted as the real cost of procurement and any on-going
expenses due to the vendor. Costs are to be provided in <type of currency>.
Software costs should highlight the difference between standard core licenses, modules,
and enhancement costs and third party software licenses. Wherever a vendor is
supplying items of a different manufacturer, the manufacturer and model numbers must
be indicated.
In this section, vendors are requested to provide details on the equipment required as a
platform for the proposed system. <Company Name> requires that vendors provide
estimates for the capacity and costs of all equipment for the proposed system.
Any charges applying to the proposal should be included with a full and itemized
description.
All costs and prices quoted in the proposal are assumed to be valid until implementation
is completed.
10.7. Contracts
The vendors must indicate nature of contracts and agreements they are willing to enter
into. The information to be provided includes:
Sample contracts
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11. Glossary
The following glossary defines certain terms that at times have been used in this RFP.
The terms Client, Customer, Principal, Supplier and Third Party, for example, can cause
considerable confusion. Depending on the activity and the relationship with the
organization and <Company Name> as a whole, a Principal can also be a Supplier.
Term Explanation
A/R AccountsReceivable
A/P AccountsPayable
Customer Canrefertoprincipalortradepartner
DBMS DataBaseManagementSystem
EDI ElectronicDataInterchange
EDIFACT ElectronicDataInterchangeforAdministration,Commerceand
Transportation
FOB FreightonBoard
GL GeneralLedger
GUI GraphicalUserInterface
Hubs Ahubisapieceofelectronicwhichallowsyoutojoincomputers
togetherinastararrangement
ISDN IntegratedServicesDigitalNetwork
LAN LocalAreaNetwork
L/C LetterofCredit
MTD MonthToDate
NBOS NewBranchOperationsSystem
ODBC OpenDataBaseConnectivity
PC PersonalComputer
POD ProofOfDelivery
Principal Anexternalpartywhosuppliesconsumerproductsto<Company
Name>tobesoldtothemarket.
RDBMS RelationalDataBaseManagementSystem
RDT RadioDataTerminal
Routers Ontheinternet,arouterisadeviceorinsomecases,softwareis
acomputer,thatdeterminesthenextnetworkpointtocollidea
packetshouldbeforwardtowarditsdestination.Therouteris
connectedtoatleasttwonetworksanddecideswhichwayto
sendeach
SalesService MeetingplaceandoperationheadquartersofSalesPeoplefor
Center consolidatingbookedorder
SO SalesOrder
SKU StockKeepingUnits
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Term Explanation
StockCreditMemo CreditMemoforanystockitem
StockInvoice Invoiceforanystockitem
Subdistributor Authorizedresellerofproducttothesecondaryandtertiary
market
Supplier Anexternalpartyprovidinggoodsandservicesotherthan
consumerproducts
Switch Intelecommunication,aswitchisanetworkdevicethatselectsa
pathorcircuitforsendingaunitofdatatoitsnextdestination.A
switchmayalsoincludethefunctionoftherouter,adeviceor
programthatcandeterminetherouteandspecificallywhat
adjacentnetworkpointthedatashouldbesentto.Ingeneral,a
switchisasimpleandfastermechanismthanarouterwhich
requiresknowledgeaboutthenetworkandhowtodeterminethe
route
TradePartner Anexternalpartywhobuysconsumerproducts
TDIS ThirdPartyDistributionSystem
UOM UnitofMeasure
WAN WideAreaNetwork
WMS WarehouseManagementSystem
YTD YearToDate