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<div style="padding-top:20px;align:center;">
<h3>Dear Valued Customers,</h3>
We are in the midst of upgrading Online Customer Service with a brand new design
and features in order to improve your online experience.<br>
<p style="padding-top:5px;">Kindly select your preferred service below.</p>
<div style="padding-top:5px; align:center;">
<a class="btn btn-ocs"
s/selfservice/slogin.jspx"><span>Manage My Prepaid Service</span> <i class="icon
icon-securelock"></i></a>
<a class="btn btn-ocs"
href="https://www.celcom.com.my/onlinecustomerservice/account"><span>Manage My
Postpaid Service</span> <i class="icon icon-securelock"></i></a>
</div>
</div>
<div style="padding-top:20px;"></div>
</div>
</div>
<div id="mobile-primary-nav" class="visible-phone">
<div class="navbutton hidden-desktop"><span>Personal</span></div>
<div class="navbuttonpanel">
<ul class="sidebarmenu">
<li><a href="https://www.celcom.com.my/personal"
class="menu"><span>Personal</span></a></li>
<li><a href="https://www.celcom.com.my/business"
class="menu"><span>Business</span></a></li>
<li><a href="https://www.celcom.com.my/solutions"
class="menu"><span>Solutions</span></a></li>
<li><a href="https://www.celcom.com.my/personal/store"
class="menu"><span>Store</span></a></li>
<li><a href="https://www.celcom.com.my/corporate"
class="menu"><span>Corporate</span></a></li>
<li><a href="https://www.celcom.com.my/cs/extras"
class="menu"><span>Extras</span></a></li>
<li><a href="https://www.celcom.com.my/personal/community"
class="menu"><span>Community</span></a></li>
</ul>
</div>
</div>
<div id="nav" style="height: 75px;">
.icon-extra { width: 24px; height: 24px; background-repeat: no-repeat; background-
position: -327px -164px; }
.icon-community { width: 35px; height: 24px; background-repeat: no-repeat;
background-position: -54px -257px; }
.icon-ama { width: 34px; height: 23px; background-position: -319px -193px;
background-repeat: no-repeat; }
</style>
<div class="primary-nav visible-desktop visible-tablet">
<ul class="nav">
<li><a href="https://www.celcom.com.my/personal" class="menu current"><i
class="icon icon-personal"></i><span>Personal</span></a></li>
<li><a href="https://www.celcom.com.my/business" class="menu"><i class="icon icon-
business"></i><span>Business</span></a></li>
<li><a href="https://www.celcom.com.my/solutions" class="menu"><i class="icon icon-
solutions"></i><span>Solutions</span></a></li>
<li><a href="https://www.celcom.com.my/personal/store" class="menu"><i class="icon
icon-store"></i><span>Store</span></a></li>
<li><a href="https://www.celcom.com.my/corporate" class="menu"><i class="icon icon-
corporate"></i><span>Corporate</span></a></li>
<li><a href="https://www.celcom.com.my/cs/extras" class="menu"><i class="icon icon-
extra" style="background-image: url(/cs/Satellite?
&ssbinary=true);"></i><span>Extras</span></a></li>
<li><a href="https://www.celcom.com.my/personal/community" class="menu"><i
class="icon icon-community" style="width:35px; background-image: url(/cs/Satellite?
&ssbinary=true);"></i><span>Community</span></a></li>
</ul>
</div>
</div>
<script type="text/javascript" src="//code.jquery.com/jquery-1.11.1.js"></script>
<script>
$(document).ready(function(){
if ( !$( "#hideSecondNav" ).length ) {
$("#secondaryMenu").css("visibility","");
$("#nav").css("height","");
} else {
$("#nav").css("height","35px");
}
});
</script>
<div id="secondaryMenu" class="secondary-nav" style="position: absolute;">
<div class="navbar">
<div class="navbar-inner">
<button type="button" class="btn btn-navbar hide" data-toggle="collapse" data-
target=".nav-collapse">
<span class="icon-bar"></span>
</button>
<div class="nav-collapse collapse">
<ul class="nav nav-device-mode visible-tablet visible-phone">
<li class="dropdown"><a href="https://www.celcom.com.my/personal/plans" class="menu
primary-menu dropdown-toggle"><span>Plans <b class="caret"></b>
</span>
</a>
<ul class="dropdown-menu">
<li>
<div class="dropdown-menu-inner">
<div class="row-fluid-zero-gutter">
<div class="span3">
<div class="section" style="min-height: inherit;">
<h4> Our Plans</h4>
<p></p><p>
Find out what makes our plans the best. </p>
<p></p>
<p>

<a href="https://www.celcom.com.my/personal/plans" style="display: inline-block;
*display: inline; *zoom: 1; padding: 6px 12px; background-color: #00aeef;
background-image: none; color: #fff; font-weight: bold; text-shadow: 0 0 0; border:
0; border-radius: 5px; -webkit-border-radius: 5px; -moz-border-radius: 5px; -o-
border-radius: 5px; -khtml-border-radius: 5px;">
Learn more
</a>
</p>
</div>
</div>
<div class="span3">
<h4>
FIRST
</h4>
<ul>
<li><a href="https://www.celcom.com.my/personal/plans/gold">FIRST Gold </a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/goldplus">FIRST Gold Plus
</a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/gold-supreme">FIRST Gold
Supreme </a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/platinum">FIRST Platinum
</a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/platinum-plus">FIRST
Platinum Plus </a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/blue-internet">FIRST Blue
Internet </a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/gold-internet">FIRST Gold
Internet </a>
</li>
</ul>
</div>
</div>
<div class="span3">
<h4>
Others
</h4>
<ul>
<li><a href="https://www.celcom.com.my/personal/plans/additional-
purchase">Additional Purchase </a>
</li>
</ul>
</div>
</div>
<div class="span3">
<h4>International Services</h4>
<ul>
<li><a href="https://www.celcom.com.my/personal/plans/international-
roaming">International Roaming </a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/roaming_in_malaysia">Roaming
in Malaysia </a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/idd">International Call (IDD)
</a>
</li>
</ul>
</div>
</div>
</div>
</div></li>
</ul>
</li><li class="dropdown"><a href="https://www.celcom.com.my/personal/devices"
class="menu primary-menu dropdown-toggle"><span>Devices <b class="caret"></b>
</span>
</a>
<li>
<div class="span3">
<div class="section" style="min-height:inherit;">
<h4></h4>
<ul>
<li><a href="https://www.celcom.com.my/personal/devices/iphone">iPhone </a></li>
<li><a href="https://www.celcom.com.my/personal/devices/android">Android </a></li>
<li><a href="https://www.celcom.com.my/personal/devices/ipad">iPad </a></li>
<li><a href="https://www.celcom.com.my/personal/devices/portawifi">PortaWiFi 2.0
</a></li>
</ul>
</div>
</div>
<div class="span3">
<h4></h4>
<ul>
<li><a
href="https://www.celcom.com.my/personal/services/newphone">NewPhone</a></li>
<li><a href="https://www.celcom.com.my/personal/promotions/trade-in">Trade in
Program</a></li>
<li><a
href="https://www.celcom.com.my/personal/services/easyphone">EasyPhone</a></li>
</ul>
</div>
</div>
<div class="span6 feature-content">
<div class="section">
<h4 style="width: 135px;"> Featured Devices</h4>
<div class="row-fluid">
<div class="span6" style="width: 135px;">
<img src="/cs/Satellite?
&ssbinary=true" alt="" class="thumbnail" style="width: 135px;">
</div>
<div class="span6">
<h6 style="width: 135px;">Trade in your phone</h6>
<p></p><p>
Own your desired phone for less when you trade in your old one.</p>
<script>
$(".feature-content :nth-child(1) :nth-child(1)").css( {"width":"135px"})
</script><p></p>

<a href="https://www.celcom.com.my/personal/promotion/tradein?pid=1360826467840"
style="display: inline-block; *display: inline; *zoom: 1; padding: 6px 12px;
background-color: #00aeef; background-image: none; color: #fff; font-weight: bold;
text-shadow: 0 0 0; border: 0; border-radius: 5px; -webkit-border-radius: 5px;
-moz-border-radius: 5px; -o-border-radius: 5px; -khtml-border-radius: 5px;">
Find out more
</a>
</div>
</div>
</div>
</div>
</div>
</div>
</li>
</ul>
</li><li class="dropdown"><a href="https://www.celcom.com.my/personal/promotion"
class="menu primary-menu"><span>Promotions</span></a>
</li><li class="dropdown"><a
href="https://www.celcom.com.my/personal/coverage/4glte" class="menu primary-
menu"><span>Coverage</span></a>
href="https://www.celcom.com.my/personal/coverage/4glte" class="menu primary-menu
dropdown-toggle"><span>Services <b class="caret"></b>
</span>
</a>
<li>
<div class="span3">
<h4>First Services</h4>
<ul>
<li><a
href="https://www.celcom.com.my/personal/services/firstadvantage">Personalised
Customer Service </a></li>
<li><a href="https://www.celcom.com.my/personal/services/easyguide">Manage My
Account </a></li>
<li><a href="https://www.celcom.com.my/personal/services/notifystatus">NotifyStatus
</a></li>
<li><a href="http://www.thecube.my">Apps & Download </a></li>
<li><a href="https://www.celcom.com.my/personal/services/pcbs">Public Cellular
Blocking Service (PCBS) </a></li>
<li><a href="https://www.celcom.com.my/personal/services/phonecare">Phone Care
</a></li>
<li><a href="https://www.celcom.com.my/personal/services/direct-billing-for-google-
play">Direct Billing for Google Play </a></li>
<li><a href="https://www.celcom.com.my/personal/services/kidsafe">KidSafe
</a></li>
<li><a href="https://www.celcom.com.my/personal/services/steamwallet">Steam Wallet
</a></li>
</ul>
</div>
</div>
<div class="span3">
<h4>Prepaid Services</h4>
<ul>
<li><a href="https://www.celcom.com.my/personal/services/reload">Reload</a></li>
<li><a href="https://www.celcom.com.my/personal/services/airtime">Credit
Share</a></li>
</ul>
</div>
</div>
<h4 style="width: 135px;">Manage My Account</h4>
</div>
<div class="span6">
<h6 style="width: 135px;"></h6>
<p></p><div>
Learn how easy it is to pay your bills<br style="width: 135px;">
and more by managing your account<br>
on the go.</div>
<p></p>
<a href="https://www.celcom.com.my/personal/services/easyguide" style="display:
inline-block; *display: inline; *zoom: 1; padding: 6px 12px; background-color:
#00aeef; background-image: none; color: #fff; font-weight: bold; text-shadow: 0 0
0; border: 0; border-radius: 5px; -webkit-border-radius: 5px; -moz-border-radius:
5px; -o-border-radius: 5px; -khtml-border-radius: 5px;">
Find out more
</a>
</div>
</div>
</div>
</div>
</div>
</div>
</li>
</ul>
href="https://www.celcom.com.my/personal/coverage/4glte" class="menu primary-menu
dropdown-toggle"><span>Help & Support <b class="caret"></b>
</span>
</a>
<li>
<div class="span3">
<h4>
Frequently Asked Questions
</h4>
<ul>

<li><a href="/cs/Satellite?c=PBO_List&cid=1463079028420&pagename=Celcom_PBO
%2FPBO_List%2FHSListDetailsTemplate&pid=1360826581220">Service
Registration</a></li>
</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/support/faq/online-customer-
service?pid=1360826581220">Online Customer Service</a></li>
</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/support/faq/my-account?
pid=1360826581220">My Account</a></li>
</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/support/faq/switch-to-celcom?
pid=1360826581220">Switch to Celcom</a></li>
</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/support/faq/payment-channel?
pid=1360826581220">Payment Channels</a></li>
</ul>
<ul>

%2FPBO_List%2FHSListDetailsTemplate&pid=1360826581220">Network and
Services</a></li>
</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/support/faq/celcombroadband?
pid=1360826581220">Broadband</a></li>
</ul>
<ul>

%2FPBO_List%2FHSListDetailsTemplate&pid=1360826581220">International
Roaming</a></li>
</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/support/faq/value-added-services?
pid=1360826581220">Value Added Services</a></li>
</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/support/faq/voicemail?
pid=1360826581220">Voicemail</a></li>
</ul>
<ul>

%2FPBO_List%2FHSListDetailsTemplate&pid=1360826581220">Over-The-Top (OTT)
Mobile Content</a></li>
</ul>
<ul>

%2FPBO_List%2FHSListDetailsTemplate&pid=1360826581220">Goods and Services Tax
(GST)</a></li>
</ul>
<ul>

%2FPBO_List%2FHSListDetailsTemplate&pid=1360826581220">Blue Cube
Services</a></li>
</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/support/faq/quick-guide?
pid=1360826581220">Quick Guide</a></li>
</ul>
<p>

<a href="https://www.celcom.com.my/personal/helpsupport/faq" style="display:
Learn more
</a>
</p>
</div>
</div>
<div class="span3">
<h4>
Account Support
</h4>
<ul>

<li><a href="https://www.celcom.com.my/personal/support/account-and-phone-
support/switch-to-celcom?pid=1363438138535">Switch to Celcom</a></li>
</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/helpsupport/account-phone-support?
asset_id=1361273027523"></a><a
href="https://www.store.celcom.com.my/store/mnpCheck.jsp?Source=MNP">Check MNP
Status</a></li>
</ul>
<p>
<a href="https://www.celcom.com.my/personal/helpsupport/account-phone-support"
Learn more
</a>
</p>
<h4>
Device Support
</h4>
<ul>

<li><a href="https://www.celcom.com.my/personal/helpsupport/device-
support/selfcare?pid=1361275021495">Self Care</a></li>
</ul>
<p>
<a href="https://www.celcom.com.my/personal/helpsupport/device-support"
Learn more
</a>
</p>
</div>
</div>
<div class="span4">
<h4>
<a href="https://www.celcom.com.my/personal/helpsupport/findastore">Find A
Store</a>
</h4>
<h4>
<a href="https://www.celcom.com.my/personal/helpsupport/contactus">Contact Us</a>
</h4>
</div>
</div>
</div>
</div>
</li>
</ul>
</li></ul>
<ul class="nav nav-desktop-mode visible-desktop">
<li class="home">
<a href="https://www.celcom.com.my/personal" class="menu primary-menu"><span><i
class="icon icon-homepage"></i></span></a></li>
<li class="dropdown">
<a href="https://www.celcom.com.my/personal/plans" class="menu primary-menu
dropdown-toggle">
<span>Plans <b class="caret"></b></span>
</a>
<ul class="dropdown-menu" style="display: none;">
<li>
<div class="span3">
<h4> Our Plans</h4>
<p></p><p>
Find out what makes our plans the best. </p>
<p></p>
<p>

<a href="https://www.celcom.com.my/personal/plans" style="display: inline-block;
*display: inline; *zoom: 1; padding: 6px 12px; background-color: #00aeef;
background-image: none; color: #fff; font-weight: bold; text-shadow: 0 0 0; border:
0; border-radius: 5px; -webkit-border-radius: 5px; -moz-border-radius: 5px; -o-
border-radius: 5px; -khtml-border-radius: 5px;">
Learn more
</a>
</p>
</div>
</div>
<div class="span3">
<h4>
FIRST
</h4>
<ul>
<li><a href="https://www.celcom.com.my/personal/plans/gold">FIRST Gold </a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/goldplus">FIRST Gold Plus
</a>
</li>
Supreme </a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/platinum">FIRST Platinum
</a>
</li>
Platinum Plus </a>
</li>
Internet </a>
</li>
Internet </a>
</li>
</ul>
</div>
</div>
<div class="span3">
<h4>
Others
</h4>
<ul>
purchase">Additional Purchase </a>
</li>
</ul>
</div>
</div>
<div class="span3">
<h4>International Services</h4>
<ul>
roaming">International Roaming </a>
</li>
in Malaysia </a>
</li>
<li><a href="https://www.celcom.com.my/personal/plans/idd">International Call (IDD)
</a>
</li>
</ul>
</div>
</div>
</div>
</div></li>
</ul>
</li>
<a href="https://www.celcom.com.my/personal/devices" class="menu primary-menu
dropdown-toggle">
<span>Devices <b class="caret"></b></span>
</a>
<li>
<div class="span3">
<h4></h4>
<ul>
<li><a href="https://www.celcom.com.my/personal/devices/iphone">iPhone </a></li>
<li><a href="https://www.celcom.com.my/personal/devices/android">Android </a></li>
<li><a href="https://www.celcom.com.my/personal/devices/ipad">iPad </a></li>
<li><a href="https://www.celcom.com.my/personal/devices/portawifi">PortaWiFi 2.0
</a></li>
</ul>
</div>
</div>
<div class="span3">
<h4></h4>
<ul>
<li><a
Program</a></li>
<li><a
</ul>
</div>
</div>
<h4 style="width: 135px;"> Featured Devices</h4>
</div>
<div class="span6">
<h6 style="width: 135px;">Trade in your phone</h6>
<p></p><p>
Own your desired phone for less when you trade in your old one.</p>
<script>
$(".feature-content :nth-child(1) :nth-child(1)").css( {"width":"135px"})
</script><p></p>
Find out more
</a>
</div>
</div>
</div>
</div>
</div>
</div>
</li>
</ul>
</li>
<a href="https://www.celcom.com.my/personal/promotion" class="menu primary-menu
dropdown-toggle">
<span>Promotions <b class="caret"></b></span>
</a>
</li>
<a href="https://www.celcom.com.my/personal/coverage/4glte" class="menu primary-
menu dropdown-toggle">
<span>Coverage <b class="caret"></b></span>
</a>
</li>
<a class="menu primary-menu dropdown-toggle">
<span>Services<b class="caret"></b></span>
</a>
<li>
<div class="span3">
<h4>First Services</h4>
<ul>
<li><a
Customer Service </a></li>
Account </a></li>
<li><a href="https://www.celcom.com.my/personal/services/notifystatus">NotifyStatus
</a></li>
<li><a href="http://www.thecube.my">Apps & Download </a></li>
Blocking Service (PCBS) </a></li>
<li><a href="https://www.celcom.com.my/personal/services/phonecare">Phone Care
</a></li>
play">Direct Billing for Google Play </a></li>
<li><a href="https://www.celcom.com.my/personal/services/kidsafe">KidSafe
</a></li>
<li><a href="https://www.celcom.com.my/personal/services/steamwallet">Steam Wallet
</a></li>
</ul>
</div>
</div>
<div class="span3">
<h4>Prepaid Services</h4>
<ul>
Share</a></li>
</ul>
</div>
</div>
<h4>Manage My Account</h4>
<div class="span6">
&ssbinary=true" alt="" class="thumbnail">
</div>
<div class="span6">
<h6></h6>
<p></p><div>
Learn how easy it is to pay your bills<br>
and more by managing your account<br>
on the go.</div>
<p></p>
<a href="https://www.celcom.com.my/personal/services/easyguide" style="display:
Find out more
</a>
</div>
</div>
</div>
</div>
</div>
</div>
</li>
</ul>
</li>
<a class="menu primary-menu dropdown-toggle">
<span>Help & Support<b class="caret"></b></span>
</a>
<li>
<div class="span3">
<h4>
Frequently Asked Questions
</h4>
<ul>

</ul>
<ul>

</ul>
<ul>

</ul>
<ul>

</ul>
<ul>

</ul>
<ul>

Services</a></li>
</ul>
<ul>

</ul>
<ul>

Roaming</a></li>
</ul>
<ul>

</ul>
<ul>

</ul>
<ul>

</ul>
<ul>

(GST)</a></li>
</ul>
<ul>

Services</a></li>
</ul>
<ul>

</ul>
<p>
<a href="https://www.celcom.com.my/personal/helpsupport/faq" style="display:
Learn more
</a>
</p>
</div>
</div>
<div class="span3">
<h4>
Account Support
</h4>
<ul>

</ul>
<ul>

<li><a href="https://www.celcom.com.my/personal/helpsupport/account-phone-support?
asset_id=1361273027523"></a><a
href="https://www.store.celcom.com.my/store/mnpCheck.jsp?Source=MNP">Check MNP
Status</a></li>
</ul>
<p>
<a href="https://www.celcom.com.my/personal/helpsupport/account-phone-support"
Learn more
</a>
</p>
<h4>
Device Support
</h4>
<ul>

</ul>
<p>
<a href="https://www.celcom.com.my/personal/helpsupport/device-support"
Learn more
</a>
</p>
</div>
</div>
<div class="span4">
<h4>
<a href="https://www.celcom.com.my/personal/helpsupport/findastore">Find A
Store</a>
</h4>
<h4>
<a href="https://www.celcom.com.my/personal/helpsupport/contactus">Contact Us</a>
</h4>
</div>
</div>
</div>
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