National University of Management Business English Year 1 Semester 2

Reflection Paper
I. Introduction
Business English Year 1 Semester 2 is a course which is a part of humanities
that required students to learn and know as it was viewed significantly due to the great
importance of communication in the society and among human beings [.].
Human Communication is an introduction course related to basic theories and
concepts in the study of communication existed in the world of human beings who
were viewed as the most intelligent kind of creatures in the earth, and it is the course
which designed to facilitate the knowledge of students in the field of process and
patterns of communication in a variety of contexts: personal, public, and other
significant aspects. [.]
The whole course aims at facilitating students to recognize communication as
a transactional process and identify the common elements to all communication
events []
The Human Communication course has been divided into fifteen chapters.

II. Body

In Chapter 1, it views about human communication which refers to the

processes of creating a meaning between two or more people. It presented a model to
help us conceptualize the relationships between the components of human
communication [.] .

In Chapter 2, it presents about person perception as it is an active process in

which communicators selectively perceive, organize, and interpret what they
experience. [..]

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Lecturer: Dr. Suy Sareth Page 1 of 3

National University of Management Business English Year 1 Semester 2
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In Chapter 15, which is the last chapter of the book, it mentions about mass
communication. [..]

III. Conclusion
To sum up, in this course, we have learned in detail about the Process of
Human Communication, Personal Perception, the Nonverbal Message, Listening,
Conflict and Negotiation, Ethics and Communication, Relationships in Process,
Interpersonal communication, Intercultural Communication, Interviewing, Small-
group Communication, Public Communication, Organizational Communication, and
Mass Communication and new technologies that push us how to communicate with
the difference of context properly.

IV. Reflection

Taking the human communications book that was written by Stewart L.Tubbs
and Sylvia Moss, we encountered both positive and negative things dealing with what
contained in the whole book. First of all, lets us show about the positive things.
Human Communication is a very interesting subject among others which belong to
humanities. []
Besides, through the whole course, we also suffered a lot of difficulties which
we considered as the negative things of the course. First, [.]
Apart from encountering positive and negative things from the course, we also
realized both of these things with our lecturer. Of course, lets us start with the
positive things our lecturer has made. According to the survey among students who
attended this course, they said that the lecturer [..]
Coming after the positive, our lecturer also has some negative things. First of
all, []
All in all, even though some problems occurred in the whole course which we
considered as our challenges and obstacles, but those things could not defeat our high
willingness to learn at all. In contrast, they acted as the drives which pushed us to
learn harder and do more research to fulfil our desire in absorbing more and more
knowledge as much as possible from this course.

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National University of Management Business English Year 1 Semester 2

V. Application
Students have to express their own understanding on how the course can be
taken to apply in the real working environment or other related aspects.

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