Siebel Analytics

Certification Guide

August, 2005

Important Information for

Analytics Consultants pursuing Siebel Certification
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What is in this Guide?

This document is a publication provided to Siebel Certification candidates. It is intended to help you
understand the Siebel Certification Program and prepare for a Siebel Certification Exam. Review this
document carefully. The initial sections cover information that is global to all Siebel Certifications.
Subsequent sections are specific to a particular certification track.
Copies of this document can be downloaded free-of-charge from the Siebel University Web site at
http://siebeluniversity.siebel.com. This document may be distributed, but should not be altered in any way.

What is in this Guide? ................................................................................................................................... 2

Certification Program Overview .................................................................................................................... 3
Support for Certification............................................................................................................................. 3
Commitment to Customer Satisfaction...................................................................................................... 3
Certification Requirements ........................................................................................................................ 3
Siebel Certification Tracks ............................................................................................................................ 4
Consultant ................................................................................................................................................. 4
Business Analyst ....................................................................................................................................... 4
Analytics .................................................................................................................................................... 5
Integration.................................................................................................................................................. 5
Customer Certification ............................................................................................................................... 5
Registering for an Exam................................................................................................................................ 6
What to Expect During the Exam .................................................................................................................. 6
Certification Exam Regulations ................................................................................................................. 6
Type of Exam ............................................................................................................................................ 6
Types of Exam Questions ......................................................................................................................... 6
Questions with Exhibits ............................................................................................................................. 7
Exhibit Window Navigation ........................................................................................................................ 8
Item Review............................................................................................................................................... 9
Comments ............................................................................................................................................... 10
Analytics Certification Prerequisites............................................................................................................ 11
Siebel 7.7 Certified Data Warehouse Developer Certification Path........................................................ 11
Siebel 7.7 Certified Server Architect Certification Path........................................................................... 11
Siebel 7.7 Certified Applications Developer Certification Path................................................................ 12
Exam Time and Passing Requirements .................................................................................................. 13
Preparing for Your Exam............................................................................................................................. 13
Training Materials .................................................................................................................................... 13
Exam Objectives...................................................................................................................................... 13
Practice Exam ......................................................................................................................................... 13
Exam Objectives ......................................................................................................................................... 14
Siebel 7.7 Analytics Data Warehouse Developer Core Exam ................................................................ 14
Siebel 7.7 Analytics Server Architect Exam ............................................................................................ 18
Siebel 7.7 Analytics Application Developer Exam................................................................................... 23
What to Expect After the Exam ................................................................................................................... 27
Certification Support.................................................................................................................................... 27
Logo......................................................................................................................................................... 27
Customer Service .................................................................................................................................... 27
Address Changes .................................................................................................................................... 27
Web site................................................................................................................................................... 28
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Certification Program Overview

Siebel Systems is committed to helping its customers identify and recruit only the most qualified
implementation team members. As part of this commitment, Siebel University offers the Siebel Certified
Professional Program to recognize those members of the IT community who have gained proven
expertise in the implementation practices of Siebel eBusiness Applications.

Support for Certification

Siebel Systems advocates the certification of implementation professionals because certification provides
an impartial measure of a consultant’s knowledge and helps ensure the overall success of a Siebel
eBusiness Applications implementation. Participation in the Siebel Certified Professional Program is open
to all Siebel Alliance Partners, Siebel eBusiness customers, independent consultants, and Siebel
employees. Currently, there are more than 13,000 Siebel Certified Professionals worldwide.

Commitment to Customer Satisfaction

Customer satisfaction depends on the speed, accuracy, and thoroughness with which Siebel eBusiness
Applications are implemented. One of the most important success factors of a Siebel eBusiness
Applications implementation is the engagement of highly trained, knowledgeable professionals. To ensure
its customers’ satisfaction and a successful implementation, Siebel Systems strongly recommends that
customers employ consultants who have passed the demanding requirements of the Siebel Certified
Professional Program.
Siebel University created the Siebel Certified Professional Program to establish the standards and
credentials to guarantee that the implementation professionals have the necessary skills to successfully
install, configure, and administer Siebel eBusiness Applications. By undertaking the Siebel Certified
Professional Program’s comprehensive training and passing its rigorous examinations, the consultants
have demonstrated thorough knowledge of Siebel eBusiness Applications and implementation best
practices.

Certification Requirements
The Siebel Certified Professional Program offers four core technical certifications and one level business
analyst certification. Additionally, each core certification can carry the customer certified designation
which represents field experience as well as a customer recommendation. All Siebel Certifications are
version-specific to major Siebel eBusiness Applications releases. In addition to completing the required
training, individuals must pass a computer-based exam that is specific to the level of certification sought.
To remain current with each new Siebel eBusiness Applications release, consultants must upgrade their
Siebel Certifications by completing the required migration training and passing the exam associated with
the new release.
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Siebel Certification Tracks

The Siebel Certification Program offers four distinct certification tracks. You may become certified in one
or more of these tracks. Each track has specific training and exam requirements for certification.

Consultant
Siebel Certified Consultant
A Siebel Certified Consultant possesses a core understanding — derived from both formal course-based
training and hands-on experience — of Siebel eBusiness Applications implementation leading practices.
To achieve the Siebel Certified Consultant status, candidates must attend Siebel University’s three-week
Siebel Core Consultant Course and pass a Siebel Consultant Core Exam (version 7 or 7.7).

Business Analyst
Siebel Certified Business Analyst
Drawing from comprehensive in-course labs and case study material derived from hundreds of Siebel
eBusiness Applications implementations, a Siebel Certified Business Analyst is trained to effectively
evaluate unique customer business requirements and map them to Siebel Business Processes.
Candidates must attend Siebel University’s Fundamentals for Business Analysts (Siebel 7.7) course and
Implementing Business Processes: Guidelines and Case Study for Business Analysts course as well as
pass the Siebel 7.7 Business Analyst Core Exam.
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Analytics
Based on the job profiles of people working on Siebel technologies, Siebel Analytics program offers three
role-based certifications:

Siebel Certified Server Architect

This Siebel Certified Server Architect certification is intended for individuals on the implementation team
(usually the Server Architect) whose major role is to define and model the data used for analytics
processing. Candidates must attend Analytics: Application Developer (Siebel 7.7) and pass the Siebel 7.7
Analytics Server Architect Core Exam.

Siebel Certified Data Warehouse Developer

This certification is designed for those on the implementation team who are responsible for extracting,
transforming, and loading data from Siebel applications and other data sources into the Siebel
Relationship Management Warehouse. Candidates must attend Analytics: Data Warehouse Developer
(Siebel 7.7) and pass the Siebel 7.7 Analytics Data Warehouse Developer Core Exam

Siebel Certified Application Developer

The Application Developer certification is designed for those candidates who create, modify, and
administer Analytics Intelligence Dashboards for both standalone and integrated Siebel Analytics
applications. Candidates must attend Analytics: Application Developer for Analytical Applications (Siebel
7.7) and pass the Siebel 7.7 Analytics Application Developer Core Exam.

Integration
Siebel Certified Integration Consultant
The Siebel Certified Integration Consultant certification is designed for those candidates who have
sufficient knowledge to integrate Siebel applications with a variety of other applications and to understand
how different technologies can be used in different integration topologies. Candidates must attend Siebel
University's Integrating Siebel Applications and pass the Siebel 7.7 Integration Consultant Core Exam.

Customer Certification
Each certification is eligible for a Customer Certification. A Siebel Customer Certified Professional
possesses the same core understanding of Siebel business applications and implementation
methodologies as a Siebel Core Certified Professional, but also has received a formal customer
endorsement. To qualify for Siebel Customer Certified Consultant status, the candidate must hold a
current Siebel Certification and have at least six months of project experience with Siebel business
applications.
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Registering for an Exam

All Siebel Certification exams are administered through the Pearson VUE™ testing center network. The
Pearson VUE™ Company has over 3,400 testing centers in over 130 countries.
Once you have completed your training and are ready to take a certification exam, you can register for
the exam over the Web at www.pearsonvue.com. You will be required to establish a profile with Pearson
VUE™. You should provide your business email address as part of your profile. Doing so will expedite
verification of your training as Siebel University requires the use of your business email address when
registering for training.

The Siebel Certification team will use your contact information to contact you only if there is an issue with
your certification and to keep you informed about Siebel Certification changes and opportunities. We will
not provide your contact information to anyone outside of the Siebel Certification team.

What to Expect During the Exam

Certification Exam Regulations
When you arrive for a Siebel Certification Exam, you will check in with the testing center staff, and be
shown to a workstation to complete the exam. You will be provided a pencil and blank paper for your use
during the exam. You cannot bring anything with you to the workstation. All phones, pagers, PDAs,
purses, handbags, briefcases, paper, writing instruments, and other personal items must be left in your
vehicle or secured by the testing center staff away from your workstation. You will not be permitted to
take anything away from your workstation either. The pencil and paper provided must be left behind when
you leave the test center.

Type of Exam
All Siebel Certification exams are computer-
based. You will be expected to use a
computer to complete the exam.

Types of Exam Questions

Siebel certification exams employ two basic
item types with some variation. This section
introduces each type of item and variations.
Upon reviewing this section you will be
familiar with the way items are delivered
during the exam.

Single-Choice Item
A single-choice item requires a single selection for an answer. A visual cue that an item is a single-choice
is the round radio button for answer selection.
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Multiple-Choice Item
A multiple-choice item requires more than one
selection for an answer. A visual cue that an item
is a multiple choice is the square check boxes for
answer selection. You answer multiple-choice
items by either clicking the appropriate number of
check boxes with your mouse or pressing the
letters on your keyboard associated with your
selections. Clicking Next will save your answer and
move you to the next question. The number of
selections you should make is shown both in the
question and in the lower-left corner of the test
screen. You can return to the question and change
your answer as often as you like prior to ending
your exam.

Questions with Exhibits

Some items require you to examine an exhibit in order to answer the question. Exhibits can be graphical,
text, or a combination of text and graphics. Items may have one or more exhibits that you should review
before answering the question.

Graphic Included in Question

Some items may include a graphic on the
screen with the question. This image will usually
be between the question and the answer options.
You may need to scroll down to see everything
on the screen.

Exhibits
Exhibits that do not fit well on the same screen
as the question will be displayed in a separate
window. If an item includes one or more of these
exhibits, you will see an instruction to “click the
Exhibit button” included on the screen before the
question.

The Exhibit button is located at the bottom of the screen. Clicking the Exhibit button opens a new window
over the top of the question screen. This new window contains the exhibits necessary to answer the
current question.
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Exhibit Window Navigation

After clicking the Exhibit button, the Exhibit window
appears over the question window. There are a
few navigation tools available in this window that
you should become familiar with.

Exhibit tabs. If there is more than one exhibit

associated with the question, the Exhibit window
will be tabbed. The tabs across the top allow you to
move between exhibits. If there is only one exhibit,
these tabs will not be displayed.

Close button. The Close button on the right side

of the window will close the Exhibit window and
return you to the question screen. You can reopen
the Exhibit window by clicking the Exhibit button
again.

Tile button. The Tile button will arrange the

Question screen and Exhibit window so that you
can see both simultaneously. Once tiled, you can
click the Untile button to return the Exhibit window
to its full size.
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Item Review
On any question screen you are given
the option of selecting the question for
review. Questions marked for review
are flagged and redisplayed during
the review period at the end of the
exam.
To select an item for later review, click
the Select for Review checkbox in the
upper-left corner of the screen.

Upon coming to the end of the exam,

the Item Review screen appears
providing you the opportunity to return
to those items you have previously
selected as well as any other item you
select on this screen. Items that you
skipped are highlighted so you can
select and review the skipped items
as well.
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Comments
In addition to the time allowed for
completing the exam, you are given 15
minutes for submitting comments about
any of the items. Comments are optional
and do not affect your exam score. Your
feedback on the items helps the exam
development team improve the quality
of future exams.

You select items for comment the much

the same way you select items for
review. Click the Select for Comment
checkbox.

After completing the item review, the

Comment Review screen appears
providing you the opportunity to return
to those items you have previously
selected as well as any other item you
select on this screen. Items that you
skipped are highlighted so you can
select and review the skipped items as
well. To comment on the selected items,
click the Review Selected button.
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Analytics Certification Prerequisites

Every Siebel certification track requires both the successful completion of training and passing a Siebel
Certification exam. By requiring both training and an exam, the Siebel Certification program ensures that
all Siebel-Certified professionals possess the required amount of knowledge, skill, and experience.

Only training delivered by Siebel or a Siebel Training Partner (for employees of Partners in the Partner
trainer Program only) will satisfy the training prerequisite.

Siebel 7.7 Certified Data Warehouse Developer Certification Path

Siebel 7.7 Certified Server Architect Certification Path

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Siebel 7.7 Certified Applications Developer Certification Path

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Exam Time and Passing Requirements

Each exam has a specific time limit and passing score. The time allowed for the exam is determined
based on the size and difficulty of the exam. Siebel Systems does allow a 30-minute time extension for all
English exams delivered in non-English speaking countries to candidates that request it. Exam times may
NOT be extended in the following countries: Australia, Bermuda, Canada, New Zealand, South Africa,
United Kingdom, and United States.

Certification Exam Number of Passing Score Time Allowed

Items
Siebel 7.7 Analytics 50 75% 60 Minutes
Server Architect Core
Exam
Siebel 7.7 Analytics Data 40 75% 60 Minutes
Warehouse Developer
Core Exam
Siebel 7.7 Analytics 40 75% 60 Minutes
Application Developer
Core Exam

Preparing for Your Exam

Training Materials
The training materials you received during your classes are the most important preparation tools you
have. The certification exams come directly from the training, and there will not be anything on a Siebel
exam that was not included in your training.

Exam Objectives
Carefully review the exam objectives provided in this document. They can help you focus your study on
the most appropriate knowledge and skills for the certification exam.

Practice Exam
Check the Siebel University Web site for the availability of a practice exam for the certification you are
pursuing. Practice exams are computer-based sample exams that contain questions of the same level of
difficulty and validity as the actual exam. The items for the practice exam are developed in conjunction
with the actual exam items to ensure their validity and reliability.
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Exam Objectives

Siebel 7.7 Analytics Data Warehouse Developer Core Exam

The Siebel 7.7 Data Warehouse Developer Exam includes the topics listed below. The approximate
percentage of the exam that is dedicated to each topic is indicated. These topics are drawn from the
Analytics: Data Warehouse Developer (Siebel 7.7) course. The questions on the exam test knowledge
and skills gained by completing and studying the course materials.

Topic % of Exam
1 Overview, Architecture, and Installation 25%
2 Understanding the Siebel Relationship
Management Warehouse ETL Process 27%
3 Populating the Siebel Relationship
Management Warehouse 20%
4 Customizing the Siebel Relationship
Management Warehouse 25%
5 Managing Siebel Relationship
Management Warehouse Performance 3%

Exam Objectives
The Siebel 7.7 Data Warehouse Developer Exam is based on the following objectives. These objectives
represent the knowledge and skills gained from the Analytics: Data Warehouse Developer (Siebel 7.7)
course.
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Note to candidates who completed Analytics: Data Warehouse Developer (7.5/7.0)

Since this exam is based on the 7.7 training, Siebel University has created a white paper to bridge the
knowledge gap between the 7.5 training and the 7.7 training for those who would like to take the
certification exam and become Siebel Certified Data Warehouse Developers.

The Analytics: Data Warehouse Developer Certification Delta 7.5-7.7 white paper is available on the
Siebel University Website in the Certification section. This includes a data sheet with valuable information
about Analytics Certification.
http://siebeluniversity.siebel.com/static/certification/10PO2_ACDW_07700.pdf

Section 1 — Overview, Architecture, and Installation

The following table lists the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. The
first row of the table indicates the course on which objectives are based.

Analytics: Data Warehouse Developer 7.7

Module Objective
Siebel Analytics Overview Identify the Siebel Analytics and Siebel Relationship Management Warehouse
products and components used to support business intelligence requirements.
Siebel Analytics Describe the components supporting the Siebel Relationship Management
Architecture Warehouse and the functions performed by each core component.
Siebel Relationship Distinguish the overall schema and the function of the different Siebel Relationship
Management Warehouse Management Warehouse (SRMW) tables.
Content
Installing Siebel Summarize the process for installing Siebel Relationship Management Warehouse
Relationship Management Components.
Warehouse Components
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Section 2 — Understanding the Siebel Relationship Management Warehouse ETL Process

The following table lists the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. The
first row of the table indicates the course on which objectives are based.

Analytics: Data Warehouse Developer 7.7

Module Objective
Understanding the ETL Identify the tables and steps used to support the Siebel Relationship Management
Process Warehouse ETL process.
Working With Informatica Identify the Informatica repository objects used to configure the Siebel Relationship
Designer Management Warehouse.
Exploring Siebel SDE and Describe the difference between Source Dependent Extract and Source Independent
SIL Mappings Load mappings.
Identify major transformations and their mechanics in Source Dependent Extract and
Source Independent Load mappings.
Building Siebel SDE and Explain how to build Siebel SDE and SIL mappings to populate the Siebel
SIL Mappings Relationship Management Warehouse.
Working with Informatica Summarize functions of Informatica Workflow Manager and Informatica Workflow
Workflow Manager Monitor and how these are used to test and troubleshoot Informatica workflows that
extract, transform, and load data.

Section 3 — Populating the Siebel Relationship Management Warehouse

The tables below list the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. The first
row of each table indicates the course that contains the modules on which objectives are based.

Analytics: Data Warehouse Developer 7.7

Module Objective
Working with Data Describe DAC objects, how they relate to each other, and their roles in SRMW ETL.
Warehouse Application
Console
Populating the Siebel Summarize the loading of the Siebel Relationship Management Warehouse,
Relationship Management including:
Warehouse „Checking the data integrity of the Siebel transactional database.
„Identifying and correcting any reported exceptions.
„Executing and monitoring the load process.
„Troubleshooting the load process if necessary.
Configuring the Siebel Identify the performance benefits of ETL configuration.
Relationship Management Describe the types of ETL configuration.
Warehouse
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Section 4 — Customizing the Siebel Relationship Management Warehouse

The tables below list the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. The first
row of each table indicates the course on which objectives are based.

Analytics: Data Warehouse Developer 7.7

Module Objective
Customizing the Siebel Identify customization types and scenarios associated with the Siebel Relationship
Relationship Management Management Warehouse.
Warehouse Describe SRMW extension tables and columns.
Recognize SRMW customization leading practices.
Identify custom mapping templates and describe their use in the SRMW
customization process.
Identifying Siebel Identify tables and columns you will use to extract data from the Siebel transactional
Transactional Data for database for analysis in the Siebel Relationship Management Warehouse.
Analysis
Identifying SRMW Identify a suitable extension table and column in the Siebel Relationship
Extension Tables and Management Warehouse to store data from the Siebel transactional database.
Columns Recognize the mappings used to populate the extension table and its corresponding
staging extension table.
Identify the correct Siebel transactional database source table used to populate the
extension table.
Customizing the SRMW Identify the steps for a Type I customization to customize the SRMW for Siebel
Using Siebel Data transactional data.
Customizing the SRMW Identify the steps for a Type III customization to customize the SRMW for non-Siebel
Using Non-Siebel Data transactional data.

Section 5 — Managing Siebel Relationship Management Warehouse Performance

The following table lists the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. The
first row of the table indicates the course on which objectives are based.

Analytics: Data Warehouse Developer 7.7

Module Objective
Managing SRMW Identify common performance bottlenecks.
Performance Describe strategies for increasing ETL and query performance.
Configure the Informatica and Database Servers to optimize ETL and query
performance.
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Siebel 7.7 Analytics Server Architect Exam

The Siebel 7.7 Server Architect Exam includes the topics listed below. The approximate percentage of
the exam that is dedicated to each topic is indicated. These topics are drawn from the Analytics:
Application Developer (Siebel 7.7) course. The questions on the exam test knowledge and skills gained
by completing and studying the course materials.

Topic % of Exam
1 Overview and Architecture 16%
2 Implementation Methodology & Leading Practices 8%
3 Repository Basics 36%
4 Advanced Repository Techniques 30%
5 Repository Administration 10%

Exam Objectives
The Siebel 7.7 Server Architect Exam is based on the following objectives. These objectives represent
the knowledge and skills gained from the Analytics: Application Developer (Siebel 7.7) course.

Note to candidates who completed Analytics: Server Architect (7.5/7.0)

Since this exam is based on the 7.7 training, Siebel University has created a white paper to bridge the
knowledge gap between the 7.5 training and the 7.7 training for those who would like to take the
certification exam and become Siebel Certified Server Architects.

The Analytics: Server Architect Certification Delta 7.5-7.7 white paper is available on the Siebel University
Website in the Certification section. This includes a data sheet with valuable information about Analytics
Certification.
http://siebeluniversity.siebel.com/static/certification/10PO2_ACSA_07700.pdf
 Page 19 of 28

Section 1 — Overview and Architecture

The following table lists the objectives covered by the Siebel 7.7 Server Architect Exam. The first row of
the table indicates the course on which objectives are based.

Analytics: Server Architect 7.7

Module Objective
Siebel Analytics Overview Describe business analytics and business intelligence
Identify the analytics business challenge and the solution provided by Siebel
Analytics products
Describe data warehousing
Describe data modeling
Describe the Siebel Analytics products and components used to support business
intelligence requirements
Exploring Siebel Analytics Classify how Siebel Answers constructs, modifies, and saves analytics requests
User Interfaces Recognize the Siebel Analytics Intelligence Dashboard
Siebel Analytics Identify the major components that make up the Siebel Analytics architecture
Architecture Describe the role of each component in the architecture
Describe the relationships among the components
Siebel Analytics Describe prebuilt Siebel Analytics Applications
Applications Overview Describe the role of the prebuilt Siebel Analytics Repository
Describe role-based analytics

Section 2 — Implementation Methodology and Leading Practices

The following table lists the objectives covered by the Siebel 7.7 Server Architect Exam. The first row of
the table indicates the course on which objectives are based.

Analytics: Server Architect 7.7

Module Objective
Implementation Describe and apply a recommended approach for implementing standalone Siebel
Methodology Analytics
Modeling Leading Practices Describe leading practices for modeling Siebel Analytics

Section 3 — Repository Basics
The tables below list the objectives covered by the Siebel 7.7 Server Architect Exam. The first row of
each table indicates the course that contains the modules on which objectives are based.
Analytics: Server Architect 7.7
Module
Repository Basics
Building the Physical Layer
of a Repository
Building the Business
Model Layer of a Repository
Building the Presentation
Layer of a Repository
Testing and Validating a
Repository
Adding Multiple Sources to
a Dimension
Adding Calculations to a
Fact
Creating Dimensional
Hierarchies and Level-
Based Measures
Exploring the Prebuilt
Repository
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Objective
Identify and describe the three layers of a Siebel Analytics Repository and how they
relate to one another
Identify the properties of repository objects
Identify the objects in the Physical layer of a repository
Classify a System Data Source Name (DSN) for a data source
Identify the objects of the Business Model and Mapping (BMM) layer of a repository
Identify simple measures
Identify the objects of the Presentation layer of a repository
Identify the properties of the Presentation layer objects
Summarize the Presentation layer of a repository
Describe techniques for testing a repository
Execute steps to validate and test a repository
Describe normalized and denormalized table structures in database designs
Explain a calculation measure and its use in a business model
Identify a dimensional hierarchy
Describe level-based measures
Describe a rank measure
Distinguish the relationship between the repository and prebuilt Siebel Analytics
Applications
Identify prebuilt data sources, stars, and tables
Identify prebuilt dimensions, aggregates, and SCDs (Slowly Changing Dimensions)
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Section 4 — Advanced Repository Techniques

The tables below list the objectives covered by the Siebel 7.7 Server Architect Exam. The first row of
each table indicates the course on which objectives are based.

Analytics: Server Architect 7.7

Module Objective
Using Aggregates Describe aggregate tables
Explain how model aggregate tables speed processing
Using Partitions or Identify reasons for segmenting data
Fragments Describe techniques to model partitions
Summarize a value-based partition
Using Repository Variables Describe session variables
Describe repository variables
Describe initialization blocks
Identify a dynamic repository variable
Modeling Time Series Data Describe the use of time comparisons for business analysis
Modeling Slowly Changing Describe techniques to address slowly changing dimensions
Dimensions
Modeling Extension Tables Describe the purpose of extension tables
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Section 5 — Repository Administration

The following table lists the objectives covered by the Siebel 7.7 Server Architect Exam. The first row of
the table indicates the course on which objectives are based.

Analytics: Server Architect 7.7

Module Objective
Analytics Security Define authentication and authorization
Describe the different levels at which security is enforced
Determine security using Security Manager
Summarize query governing controls
Cache Management Manage cache files
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Siebel 7.7 Analytics Application Developer Exam

The Siebel 7.7 Analytics: Application Developer includes the topics listed below. The approximate
percentage of the exam that is dedicated to each topic is indicated. These topics are drawn from the
Analytics: Application Developer (Siebel 7.7) course. The questions on the exam test knowledge and
skills gained by completing and studying the course materials.

Topic % of Exam
1 Overview 32.5%
2 Configuration 45%
3 Administration 7.5%
4 Delivers 7.5%
5 Design Principles and Best Practices 7.5%

Exam Objectives
The Siebel 7.7 Application Developer Exam is based on the following objectives. These objectives
represent the knowledge and skills gained from the Analytics: Application Developer (Siebel 7.7)
course.
 Page 24 of 28

Section 1 — Overview
The following table lists the objectives covered by the Siebel 7.7 Analytics: Application Developer Exam.
The first row of the table indicates the course on which objectives are based.

Analytics: Application Developer 7.7

Module
Siebel Analytics Overview
Exploring Siebel Analytics
User Interfaces
Siebel Analytics
Architecture
Analytics Repository Basics
Siebel Analytics
Applications Overview
Objective
Define and describe business analytics and business intelligence
Identify the analytics business challenge and the solution provided by Siebel
Analytics products
Define and describe data warehousing
Define and describe data modeling
Identify and describe the Siebel Analytics products and components used to support
business intelligence requirements
Use Siebel Answers to construct, modify, and save analytics requests
Navigate a Siebel Analytics Intelligence Dashboard
Identify the major components that make up the Siebel Analytics architecture
Identify the role of each component of the architecture
Describe the relationships among the components
Identify and describe the three layers of a Siebel Analytics Repository and how they
relate to one another
Identify and describe how information in the presentation layer of a repository is
displayed in Siebel Answers
Describe prebuilt Siebel Analytics architecture
Describe the role of the prebuilt Siebel Analytics Repository
Describe role-based analytics
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Section 2 — Configuration
The following table lists the objectives covered by the Siebel 7.7 Application Developer Exam. The first
row of the table indicates the course on which objectives are based.

Analytics: Application Developer 7.7

Module Objective
Working with Siebel Use Siebel Answers to build analytics requests
Answers Add filters to analytics requests
Views and Charts in Add additional views of the data returned by the request
Requests Create and edit charts
Creating Intelligence Construct an Intelligence Dashboard
Dashboards Use Intelligence Dashboard UI objects to create an Intelligence Dashboard
Configuring Intelligence Describe the difference between Included and Embedded content
Dashboards Identify scenarios where embedded content is not appropriate
Construct Intelligence Dashboards with both included and embedded content
Integrating Intelligence Add analytics content to Siebel eBusiness applications using Siebel Tools and the
Dashboards into Siebel symbolic URL infrastructure
Applications
Customizing the Analytics Identify and explore cascading style sheets used by Siebel Analytics
Web User Interface Modify Dashboard UI styles using cascading style sheets
Modify non-Dashboard UI components using XML message files
Identify the available SOAP services
Configuring Guided Provide context and intelligent links to logical next links within Intelligence
Navigation Links Dashboards
Identify different types of guided analytics
Construct guided analytics functionality for an analytics request

Section 3 — Administration
The tables below list the objectives covered by the Siebel 7.7 Application Developer Exam. The first row
of each table indicates the course that contains the modules on which objectives are based.

Analytics: Application Developer 7.7

Module Objective
Administering Siebel Use the Catalog Manager to maintain the Analytics Web Catalog
Analytics Applications Maintain Siebel Analytics security
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Section 4 — Delivers
The tables below list the objectives covered by the Siebel 7.7 Application Developer Exam. The first row
of each table indicates the course on which objectives are based.

Analytics: Application Developer 7.7

Module Objective
Using Siebel Delivers Configure delivery devices
Add delivery profiles
Build Analytics alerts
Create iBots
Configure the Analytics Scheduler

Section 5 — Design Principles and Best Practices

The following table lists the objectives covered by the Siebel 7.7 Application Developer Exam. The first
row of the table indicates the course on which objectives are based.

Analytics: Application Developer 7.7

Module Objective
Design Principles and Best Identify recommended design principles and best practices related to the
Practices presentation of information in Intelligence Dashboards
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What to Expect After the Exam

After you have completed your exam, you will receive a score report. This score report will tell you exactly
how you scored on each section and your overall score for the exam. A score report with a passing score
DOES NOT indicate that you are certified.

The testing center will send your exam results to Siebel. All results are processed once a week. During
processing your training is verified and your exam score validated. If you have satisfactorily completed
training and received a passing score on the exam, you should receive a certification information package
by email within a week of your exam date. Your certificate should arrive within 30 days of your exam date.

You will receive a Siebel Certified Professional Program Candidate Agreement as part of your certification
information package. Please review this agreement, sign and return per the instructions in the package.

Certification Support
Logo
Siebel Certified Professionals receive the right to use the Siebel Certified Professional Logo on their
business cards. There are strict guidelines around how the logo should be used. It is important that Siebel
Certified Professionals adhere to the logo guidelines because the strength and effectiveness of the logos
are derived through their appropriate and consistent use. Any deviation for the guidelines is strictly
prohibited and cause for revocation of the logo license and possible termination of the certification status
with Siebel Systems.

Logos are to be used for business cards only and may not be placed on a Web site, resume, letterhead,
or any other online or printed document.

A copy of the complete guidelines for logo use can be found on the Siebel University Web Site
(http://siebeluniversity.siebel.com).

Customer Service
Any questions about the Siebel Certification program, exams, logo usage, address changes, or
certification verification can be through a Web form on the Siebel University Web site. Access this Web
form by going to http://siebeluniversity.siebel.com and clicking the Help link under Quick Picks, and then
selecting the Siebel University Technical Support link. All requests submitted with the Area field set to
Siebel Certification go directly to the Siebel Certification team for resolution.

Address Changes
It is important that you keep the Siebel certification team informed of your current contact information.
Critical announcements pertaining to Siebel certification are periodically sent to Siebel Certified
Professionals. To ensure that you receive announcements about certification changes, new certifications,
retiring exams, and other important information related to certification, you need to keep the Siebel
Certification updated on your current employer, mailing address and email address.

If any of your contact information changes, simply use the Web form described above to submit updated
contact information so your record can be changed in the database.
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Web site
You should make a point to visit the Siebel University Web site regularly for announcements about new
training opportunities and certification news. The Siebel University Web site is located at
http://siebeluniversity.siebel.com.