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Matt Maturo

10637 Bastille Lane, Orlando, FL 32836 - (415) 830 1049 - mmaturo4@hotmail.com - portfolio: http://mattmaturo.weebly.com

QUALIFICATIONS:
Champions Disneys 4 Keys Basics, focusing on Passionate worker capable of overcoming problems
Safety in role at Disney Vacation Club and finding effective solutions desire to be at the
Enlivens Disney Heritage and Synergy through strong forefront of creativity
product knowledge and demonstrated effectiveness in Enthusiastic collaborator with project management
understanding and enhancing guest experience experience, as well as relationship management
Strong attention to detail and excellent learning skills demonstrated through projects studied in Europe
Thrives in dynamic environments, with strong Proficient in Windows and Mac systems, Microsoft
written and verbal communication demonstrated in Office Suite (Excel, PowerPoint, SharePoint,
projects conducted in school and work at Disney InfoPath), Adobe Creative Suite

EDUCATION: WORK EXPERINCE:


Bachelors Degree in Management/Leadership with The Walt Disney Company, Walt Disney World Resort
Fine Arts Experience in Digital Media/Graphic Advance Sales Associate Disney Vacation Club
Communication, December 2013 GPA: 3.7 Lake Buena Vista, FL, October 2016 - Present
University of Kansas, Lawrence, KS Relay Disney Vacation Club membership overview to
guests, creating interest in learning more about Disney
Vacation Club and benefits of membership

INTERNATIONAL EXPERIENCE: Cruise Team Sales Coordinator Disney Vacation Club


Italy/Europe Study Abroad Lake Buena Vista, FL, June 2015-October 2016
Influenced by many cultures while traveling Provide land support for DVC Cruise Sailing Team on
through 14 countries on the European peninsula. all four Disney Cruise Ships. Works with Advanced
Initiated conversations with citizens for cultural Sales Associates and Guides to communicate with DCL
awareness partners and ensure strong relationship building
West Africa
Professional Intern Sales Assistant/Operations Coordinator
Worked with orphaned and vulnerable children in Disney Vacation Club
rural HIV clinic in Togo, Ghana and Benin. Learned Lake Buena Vista, FL, December 2014 -June 2015
more about Togolese society and later led Assisted sales and operations teams in garnering new
conversations to bring awareness to the culture in Disney Vacation Club member initiatives
the United States Leading Operations work at higher level from
Mexico internship, progressing quickly to a leadership role
Learned and interacted with local culture and The Walt Disney Company, The Disneyland Resort
society while exploring small villages Vacation Planner Disney College Program
Anaheim, CA, December 2012 - August 2013

PROJECTS:
SharePoint DVC Cruise Team
Created fully functional SharePoint site for Disney Vacation Club Cruise Team to create one multi-use space, relaying
communication to the ships, and providing a quick access to important confidential information
Training Disney Vacation Club MeRLIN launch
Designated Disney Vacation Club Cruise Team MeRLIN super-user, responsible for training cruise team on new system,
as well as the connecting Shipboard APP in transition from AS400z/Gates
Disney Vacation Club Presentation Schedules
Worked with Cruise Directors and Leadership to negotiate presentation times for sailings in the fiscal year to maximize
sales output
Labor Management
Performed daily audits of Cast Member work hours, as well as created schedules for the team while sailing on Disney
Cruise Line and on land