Foundation of Organizational Behaviour

DETAILS OF COURSE
1. COURSE NAME: FOUNDATION OF ORGANIZATIONAL BEHAVIOUR

2. COURSE CODE: PI 1313 (BM)

3. NAME OF ACADEMIC STAFF:

FARAH LYANA EZAMIN HJ ABD AZIZ
MSc in Purchasing and Supply Chain Management, (RGU) Aberdeen Scotland,
Bachelor in Business (International Business) (Hons) UiTM Shah Alam
Diploma in Business Studies (UiTM Melaka)

4. PROGRAMME LEARNING OUTCOME (PLO)

Upon successful completion of this diploma programme, graduates will be able to:

Understand the concept of policing, investigation techniques of enforcement

agencies.

Manage, lead and use policing and investigation techniques to form effective and
efficient teams.

Demonstrate knowledge, understanding and the use of skills befitting an officer of

the enforcement agencies.

Apply the knowledge acquired to serve as officers of the enforcement agencies in

any public or private sector organization.

Understand the criminal justice system, the roles and functions of its three
component.

Understand the responsibility, need for cooperation and commitments for the
preservation of peace and safety through effective policing, enforcement and
investigation.

Understand crime and deviant behaviour, their causes, how to prevent and
investigate them.

5. RATIONALE FOR THE INCLUSION OF MODULE IN THE PROGRAMME

The lessons and topics in this module will expose students to the understanding of
individuals, groups and the organizations. It is very important for every individual in any
group or organization to work together and it needs them to blend into a cohesive group.
This will only materialise if we know everybodys strength, weaknesses their perception,
background including psychological make-up. Group formation, team building and
motivation are areas to be given prominence towards building an effective and efficient
workforce.

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Foundation of Organizational Behaviour

6. PROGRAM OBJECTIVES (PO)

Upon completion of this course, students will:

Know the role of individual and group in an organization.

Understand different types of motivation theories.
Understand the leadership styles, authority and power.
Acquire knowledge on managing stress and conflict in an organization.
Understand change process and how to manage resistance.
Understand the importance of communication.

7. SEMESTER AND YEAR TAUGHT: Year 1 Semester 3

8. STUDENT LEARNING TIME

Face to Face
L=Lecture, T=Tutorial, P=Practical
O=Others* Total Guided and Independent
Learning
TOTAL STUDENT *site visit, seminar, workshop, project
LEARNING TIME etc.
(SLT)
L T P O Guided Independent
28 17 10 55 74

129/40 = 3.225

9. CREDIT VALUE: 3

10. PREREQUISITE: Nil

11. COURSE LEARNING OUTCOMES (CLO)

Upon completion of this module, students should be able to:

Explain the roles of individuals in an organization.
Describe and explain the formation and the dynamic of a group.
Describe the leadership qualities needed for an effective organization.
Explain how to motivate people in an organization.
Explain the change proses and how to manage resistant to change.
Discuss the management of stress.
Demonstrate an understanding of communication.

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12. TRANSFERABLE SKILLS

The knowledge of organizational behavior can be transferred to some of the other

modules in the course especially Principle of Management.

13. TEACHING-LEARNING AND ASSESSMENT STRATEGY

Students will be given notes and handouts at the beginning of the class and they are
required to read in advance before they are being explained by the lecturer. This is to
enable students to follow the lecture based on the given notes. Exercises in the form of
tutorials, assignments, presentations and Q&A will be done to assess students
understanding on the topics in the module.

14. SYNOPSIS

This module begins with the introduction to an organization including its structures,
cultures, aims and its objectives. We will then move to areas of individuals personality,
traits, perception and their attitudes before moving to study and learn on the what and
how to motivate people. Students will then be introduced to the study of groups, its
characeristics, nature, the formation and its development. Next, will be the study on
organizational effectiveness, looking at leadership styles, authority and the bases of
power. Managing stress will also be introduced to enable student to understand its
causes and how to mange not only stress, but conflicts. As change is the only thing that
is permanent, we will ensure students will understand what causes change, the change
processs and managing resistant and overcoming resistance to change. This module
ends with the topics on communication which will include interpersonal and
organizational communication. Types of communication including the non-verbal
communication, overcoming barriers to effective communication will be dealt with.

15. MODE OF DELIVERY

Lectures, tutorials, discussions and group.

Approaches:
Deductive, Socrative, Situational, ILS, Mastery Learning, Problem based and Outcome
based Learning.

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Participation/Quiz 5%
First Test 10 %
16. ASSESSMENT METHODS
Second Test 10 %
AND TYPES:
Assignment 15 %
Group Discussions/Presentations 20 %
Final Examination 40 %

TOTAL 100 %

17. Mapping of the Programme Objectives to the ProgrammeLearning Outcomes

Programme
Learning
Outcomes
PLO2

PLO3

PLO4

PLO5

PLO6

PLO7
PLO1

(PLO)

Programme
Objectives
1 2 2 2 1 1 2
PO 1
1 2 2 3 2 1 2
PO 2
2 2 3 2 2 1 2
PO 3
1 2 2 3 2 1 2
PO 4
1 2 2 2 2 1 2
PO 5
1 2 2 2 2 1 2
PO 6

LEGEND
1 = related to PO
2 = partial fulfillment of the PO
3 = total fulfillment of the PO

PROGRAMME OBJECTIVES (PO)

PO 1 Know the role of individual and group in an organization.

PO 2 Understand different types of motivation theories.
PO 3 Understand the leadership styles, authority and power.
PO 4 Acquire knowledge on managing stress and conflict in an organization.
PO 5 Understand change process and how to manage resistance.
PO 6 Understand the importance of communication.

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Foundation of Organizational Behaviour

PROGRAMME LEARNING OUTCOMES (PLO)

PLO 1 Understand the concept of policing, investigation techniques of enforcement agencies.

PLO 2 Manage, lead and use policing and investigation techniques to form effective and efficient teams.

PLO 3 Demonstrate knowledge, understanding and the use of skills befitting an officer of the
enforcement agencies.

PLO 4 Apply the knowledge acquired to serve as officers of the enforcement agencies in any public or
private sector organization.

PLO 5 Understand the criminal justice system, the roles and functions of its three component.

PLO 6 Understand the responsibility, need for cooperation and commitments for the preservation of
peace and safety through effective policing, enforcement and investigation.

PLO 7 Understand crime and deviant behaviour, their causes, how to prevent and investigate them.

18. Mapping of the Course Learning Outcomes to the Programme Learning Outcomes
Programme
Learning Delivery Assessment
Outcomes Methods Methods
PLO2

PLO3

PLO4

PLO5

PLO6

PLO7
PLO1

(PLO)
Course
Learning
Outcomes
(CLO)
Case study,
Lecture
CLO 1 2 2 2 2 1 2 2 Assignment
Discussion
and Exam
Case study,
Lecture
CLO 2 2 2 3 3 1 2 2 Assignment
Discussion
and Exam
Case study,
Lecture
CLO 3 2 2 3 3 1 2 2 Assignment
Discussion
and Exam
Case study,
Lecture
CLO 4 1 2 3 3 2 2 2 Assignment
Discussion
and Exam
Case study,
Lecture
CLO 5 2 2 3 3 2 2 2 Assignment
Discussion
and Exam
Case study,
Lecture
CLO 6 1 2 3 2 1 2 2 Assignment
Discussion
and Exam
Case study,
Lecture
CLO 7 2 2 3 3 2 2 2 Assignment
Discussion
and Exam

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LEGEND

1 = related to PLO without formal assessment

2 = partial fulfilment of the PLO with formal assessment
3 = total fulfilment of PLO with formal assessment

COURSE LEARNING OUTCOMES (CLO)

CLO 1 Explain the roles of individuals in an organization.

CLO 2 Describe and explain the formation and the dynamic of a group.
CLO 3 Describe the leadership qualities needed for an effective organization.
CLO 4 Explain how to motivate people in an organization.
CLO 5 Explain the change proses and how to manage resistant to change.
CLO 6 Discuss the management of stress.
CLO 7 Demonstrate an understanding of communication.

PROGRAMME LEARNING OUTCOMES (PLO)

PLO 1 Understand the concept of policing, investigation techniques of enforcement agencies.

PLO 2 Manage, lead and use policing and investigation techniques to form effective and efficient teams.

PLO 3 Demonstrate knowledge, understanding and the use of skills befitting an officer of the
enforcement agencies.

PLO 4 Apply the knowledge acquired to serve as officers of the enforcement agencies in any public or
private sector organization.

PLO 5 Understand the criminal justice system, the roles and functions of its three component.

PLO 6 Understand the responsibility, need for cooperation and commitments for the preservation of
peace and safety through effective policing, enforcement and investigation.

PLO 7 Understand crime and deviant behaviour, their causes, how to prevent and investigate them.

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19. CONTENT OUTLINE

Lecture Tutorial Independent

Week Course Content (Hours) (Hours) Learning
(Hours)

1 INTRODUCTION TO THE MODULE 1 4

AN INTRODUCTION TO ORGANIZATIONS 2

What Is Organization?
Organizational Goals
Organizational Structures and Culture

2 THE INDIVIDUAL AND THE ORGANIZATION 2 1 4

Personality
Perception
Attitudes
Learning

3 MOTIVATION 3 4

The development of Thinking on Motivation

Content Theory of Motivation
Maslows Heirarcy of Needs
Theory Herzbergs Hygiene Factors
McGreggors X and Y Theory

4 MOTIVATION 1 2 10
Process Theory of Motivation
Stacy Adams Equity Theory
MClellands Needs Theory

5 ADMINISTRATION OF FIRST TEST 1

4
THE NATURE OF GROUPS

What is a Group?
2
The Characteristics of Groups
Groups Development
Group Formation
Why join a group

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6 AUTHORITY AND RESPONSIBILITY 1 2 4

Distribution of Authority
Sources and Bases of Power
Organizational Power
Individual Power

7 LEADERSHIP 3 1 4

What is leadership?
Leadership styles
Situational Theory

8 LEADERSHIP 1 2 10

Visionary Leadership Style

Transactional Leadership style
Transformational Leadership Style

9 ADMINISTRATION OF SECOND TEST 1

MANAGING STRESS 2 4

Causes of Stress
Managing Stress

10 CONFLICT AND ITS RESOLUTION 1 2 4

Understanding Conflict
Types of Conflicts
Conflicts Resolutions

11 COMMUNICATION 3 1 4

Understanding Communication
Types of Communication
Communication Process

12 COMMUNICATION 1 2 4

Barriers to Communication
Overcoming Barriers to Communication

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13 COMMUNICATION 3 4

Non-verbal Communication
Types of Non-verbal Communication
Kinesic
Proxemics
Chronomics
Para Language

14 REVISION 4 10

TOTAL SLT 28 17 74

20. REFERENCES

ORGANIZATIONAL BEHAVIOR 15th Edition by Stephen P. Robbins and Timothy A.

Judge,
2012, Prentice Hall.

PENGURUSAN ORGANISASI oleh Zafir Mohd Makhbul, Mohd Hizam Hanafiah dan
Fazilah Mohamad Hasun, 2009, CENGAGE Learning.

ORGANIZATIONAL BEHAVIOR 9th Edition by John R. SchermerhornJr, James G. Hunt

and
Richard N. Osborn, 2005, John Wiley and Sons Inc.

ORGANIZATIONAL BEHAVIOR 5th Edition by Richard M Steers and J Stewart Black,

1994, Harpers Collins.

KELAKUAN ORGANISASI Edisi ke 6 Jaafar Muhamad, Leeds Publications

21. OTHER ADDITIONAL INFORMATION

Independent learning is provided essentially for students to explore the subject matter at
their own time and pace. All aspects of their assignment or course works are to be
carried out during these periods. Students are expected to do library research, internet
research, field observations, and discussions with industry practitioners. A portion of
the marks for all assignments and course works are allocated for independent learning.
The award of appropriate marks for the assignment or course work is dependent upon
the evidence shown for the conduct of independent learning.

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