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SundayReview | OPINION
Its been a bad summer for maintenance, especially in New York. Last month Gov.
Andrew Cuomo declared a state of emergency for the Metropolitan Transportation
Authority, underscoring a problem that New York subway riders understand all too
well: The M.T.A. relies heavily on emergency repairs because it does not conduct
sufficient preventive upkeep. Likewise, in the wake of two recent derailments that
caused major disruptions, Pennsylvania Station this month closed aging tracks for
repairs and reduced the number of trains serving the station another example of
the costs of neglecting maintenance.
Sadly, the neglect of maintenance is not limited to New York, public transit or
this summer. All varieties of American infrastructure roads, bridges, airports,
sewers are in decrepit condition. Lead poisons the water systems of Flint, Mich.,
and hundreds of other cities and towns across the nation. The American Society of
Civil Engineers considers 17 percent of American dams to be high hazard potential,
including the one outside Oroville, Calif., that nearly collapsed in February.
Why are we in this predicament? One obvious answer is that officials in federal,
state and local government do not allocate the resources necessary for preventive
maintenance. But their inaction is a symptom of a deeper problem, one that is too
seldom discussed: Americans have an impoverished and immature conception of
technology, one that fetishizes innovation as a kind of art and demeans upkeep as
mere drudgery.
Its not just maintenance that our society fails to appreciate; its also the
maintainers themselves. We do not grant them high social status or high salaries.
Typically, maintenance is a blue-collar occupation: mechanic, plumber, janitor,
electrician. There are white-collar maintainers (like the I.T. crowd) and white-jacket
maintainers (like dentists). But they, too, are not celebrated like the inventor.
Always eager for the photo-op and the exciting new announcement, politicians,
too, prefer creating shiny new things to maintaining old, dingy ones. Mayor Bill de
Blasio of New York is an enthusiastic supporter of the Brooklyn Queens Connector, a
proposed streetcar line that would cost many billions of dollars to build and run. But
a recent report by the Transit Center, a public transportation advocacy group,
estimates that New York City bus service could be greatly improved with relatively
small costs and a few simple fixes like redesigning bus routes giving the city far
more bang for its buck.
Unlike innovation, which has a cottage industry devoted to its study and
cultivation, maintenance is not something we spend a lot of time trying to
understand better. Perhaps if we thought harder about it, we would grant it the
prestige and the funding it deserves.
Andrew Russell is a professor of history and the dean of arts and sciences at SUNY
Polytechnic Institute. Lee Vinsel is a professor in the department of science and
technology in society at Virginia Tech.
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A version of this op-ed appears in print on July 23, 2017, on Page SR5 of the New York edition with the
headline: Lets Get Excited About Maintenance!.