1

Department of Management studies

PROJECT WORK

This is to certify that the project entitled

A STUDY ON EMPLOYEE WELFARE MEASURES WITH REFERENCE TO THE

KRISHNA INDUSTRIAL CORPORATION LIMITED

is the Bonefide record of project work done by

Valluri Sai Ram

Register No: 150928300046

of BACHELOR OF BUSINESS ADMINISTRATION during the year

2015-2018.
--------------------- -------------------------

Project Guide Head of the Department

Submitted for the Project examination held on__________

----------------------- ---------------------
Internal Examiner External Examiner
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DECLARATION

I affirm that the project work title A STUDY ON WELFARE MEASURES WITH
REFERENCE TO KRISHNA INDUSTRIAL CORPORATION LIMITED, being
submitted in partial fulfillment for the award of BACHELOR OF BUSINESS
ADMINISTRATION is the original work carried out by me. It has not formed the part of
any other project work submitted for award of any degree or diploma, either in this or any
other University.

JJ

I certify that the declaration made above by the candidate is true

Lecturer
Department of Mgt,
 3

CONTENTS

INTRODUCTION

INDUSTRIAL PROFILE

COMPANY PROFILE

CONCEPT OF PERFORMANCE APPRAISAL SYSTEM

NEED FOR THE STUDY

IMPORTANCE OF THE STUDY

OBJECTIVES OF THE STUDY

METHODOLOGY

LIMITATIONS

DATA ANALYSIS & INTERPRETATION

FINDINGS & SUGGESTIONS

CONCLUSION

BIBLIOGRAPHY

ANNEXURES
 4

ABSTRACT

Present project study is on Employee welfare measures with reference to the

Krishna Industrial Corporation Limited. Rapid industrialization and economic growth has
resulted in the rise of great No. of. Industries, a large workforce and new industrial society.
These factors have considerable bearing on the growth of lab our monument. The ideal of a
welfare state has added new dimensions to the Labor Welfare Service for their proper
understanding and appreciation.
There is growing awareness in the industrially developed and developing countries
as to need I have selected this topic to make an effort to assess the existing Labour facilities
being followed in Krishna Industrial Corporation Limited a model private sector
undertakings, and to gauge the extent of the awareness and levels of appreciation among
these welfare measures.

First chapter includes the introduction to the study, needs for the study of the
employee welfare measures in the company. The company profile explains the various
features of the company like its present status in the market, the history and product details.

The second chapter includes objectives, research methodology and analysis. The
study is conducted for some specific purpose termed as objectives. This chapter contains the
scope and limitations of the study. The research methodology part contains the research
design and the tools used for analysis. The analysis and interpretation part contains the four
statistical tools like ANOVA, Chi square, Correlation analysis, Simple percentage and
Weighted Average.
 5

INTRODUCTION
ABOUT THE STUDY
"welfare" is a broad concept referring to a state of living of an individual or group, in a
desirable relationship with the total environment - ecological, economic and social. Labor
welfare includes both the social and economic contents of welfare. Social welfare is primarily
concerned with the solution of various problems of the weaker sections of society like the
prevention of destitution, poverty, etc.
It aims at social development by such means as social legislation, social reform,
social services, social work, social action, etc. The object of economic welfare is to promote
economic development by increasing production and productivity and through equitable
distribution. Labor welfare is a part of social welfare, conceptually and operationally. It
covers a broad field and connotes a state of well-being, happiness, satisfaction, conservation
and development of human resources.
Labor welfare may be viewed as a total concept, as a social concept and as a relative
concept. The total concept is a desirable state of existence involving the physical, mental,
moral and emotional well-being. These four elements together constitute the structure of
welfare, on which its totality is based. The social concept of welfare implies the welfare of
man, his family and his community. All these three aspects are inter-related and work
together in a three dimensional approach. The relative concept of welfare is relative in time
and place. It is a dynamic and flexible concept and hence its meaning and concept differ from
time to time, region to region, industry to industry and general standard of the socio-
economic development of the people.
Labor Welfare means working out things for the well-being of the labors. Knowing
there wants and enabling them to fulfill there wants.

Oxford dictionary defines Labor welfare as efforts to make life worth living for workmen.

R.R. Hopkins defines welfare is fundamentally an attitude of mind on the part of the
management influencing the methods by which management activities are undertaken.

Labor welfare activities in an industrialized society has far reaching impact not only
on the work force but also all the facets of human resources. Labor welfare includes all such
activities, which not only secures existential necessities but also ensures improvement in
spiritual and emotional quotient. It comprises of short term and long terms goal toward
 6

building a humane society. As labor welfare is a dynamic concept, changes in its principles
activities and the rationale supporting them have not been static. They closely follow the
stages of advancement of the industrialized society from police Theory to Functional
Theory. Accordingly principles for successful implementation of labour welfare activities
ranges from adequacy of wages to impact on efficiency as well as transformation of
personality in nut shell, it is extension of democratic values in an industrialized society.

Theories of Labour welfare Activities have been formulated on the conviction that it
is man behind the machine who is responsible for achieving mission of an organization. A
person can deliver at his best only when he is satisfied and committed to the cause. To keep
the employees motivated and committed various welfare facilities are provided by the
organization not only to the employees but also to the family member. The term 'Welfare'
expresses many ideas, meanings and connotations, such as the state of well being, health,
happiness, prosperity and the development of human resources. It includes both the social
and economic aspects of welfare. The social concept of welfare implies the welfare of man,
his family and his community. All these three aspects are inter-related and work together.

The word labour means any productive activity. In a broader sense, therefore the
phrase labour welfare means the adoption of measures to promote the physical, social,
psychological and general well being of the working population. Welfare work in any
industry aims or should aim at improving the working and living conditions of workers and
their families. The concept of labour welfare activities, however, is flexible, elastic and
differs from time to time, region to region, industry to industry and country to country,
depending upon the value system, level of education, social customs, degree of
industrializations and the general standard of the socio-economic development of a people.

OBJECTIVES OF LABOUR WELFARE ACTIVITIES

The object of welfare activities is to promote economic development by
increasing production and productivity. The underlying principle is to make the workers
given their loyal services ungrudgingly in genuine spirit of co-operation, in return for
obligations, voluntary and compulsory, accepted by the employee towards the general well-
being of the employees.
Improving the efficiency of the labour is another objective of labour welfare
activities. Efficiency gives double reward, one in the form of increased production and the
 7

other in the shape of higher wages due to achievement of higher productivity. Welfare
activities add to their efficiency and efficiency in turn help the worker to earn more wages.
Therefore, welfare activities in an organization are twice blessed. It helps the employer and
the employee both.
Another objective of welfare activities is to secure the labour proper human
conditions of work and living. Working conditions of organization may be led by an artificial
environment which features are dust, fumes, noise, unhealthy temperature, etc. The welfare
activities are done to minimize the hazardous effect on the life of the workers and their family
members. It is the duty of the employer to see these human needs. If welfare activities are
viewed in this light, it can be seen that they are guided by purposes of humanitarian and
social justice.
The next objective of welfare activities is to add in a real way to the low earning of
the labour. The facilities are provided to supplement the income of the workers by services
such as housing, medical assistance, school, co-operative, canteens, stores, playgrounds etc.
 8

1.2 INDUSTRY PROFILE

Fertilizer Industry
Fertilizers are substances that supply one or more of the chemicals required for plant growth.
Fertilizers can be both organic and inorganic. As per industry experts it is said that there are
sixteen elements that are absolutely necessary for plant growth. Out of these sixteen 9
elements are required in large quantities while the other seven are needed in smaller amounts.
Since agriculture is a very important sector it goes without saying that the fertilizer
industry is one which the Indian economy cannot do without. The fertilizer industry in India
is extremely vital as it manufactures some of the most important raw materials required for
crop production. The primary objective of this industry is to ensure the inflow of both
primary and secondary elements required for crop production in the desirable quantities.

The success of the agricultural sector in India is largely dependent on the fertilizer industry.
The benchmark that the food industry in India has set is mainly due to the many technically
competent fertilizer producing companies in the country.

India is home to numerous top class private and government fertilizer companies. Ranging
from fertilizers to seeds to fungicides the many fertilizer companies in India are the major
reason behind the success story of the sector in India.

In the present scenario, there are more than 57 large and 64 medium and small fertilizer
production units under the India fertilizer industry. The main products manufactured by the
fertilizer industry in India are phosphate based fertilizers, nitrogenous fertilizers, and
complex fertilizers. The fertilizer industry in India with its rapid growth is all set to make a
long lasting global impression.

Types of Fertilizers

Organic Fertilizer
These are the most commonly used fertilizers. Organic fertilizers are easily available and
extremely safe. Some of the popular organic fertilizers include; manure, peat moss, worm
castings, slurry, sewage, seaweed, and guano.

Advantages of Organic Fertilizers

Advantages of Organic Fertilizers
Improve the quality of the soil.
Mobilize the existing soil nutrients.
Release nitrogen slowly and consistently
Soil moisture retention
Do not harm the plants like chemical fertilizers

Inorganic or Chemical Fertilizer

These fertilizers are usually got from chemical compounds like potassium chloride,
ammonium phosphates and ammonium nitrate. Some of the popular Inorganic fertilizers used
in India re; limestone, mined rock phosphate and Chilean sodium nitrate

Advantages of Organic Fertilizers

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The more the amount of nitrogen the healthier are the stems and leaves of the plants.
Increased levels of phosphorus result in healthier tubers and roots
The Potassium obtained from potash promotes stems and leaves development.
Releases nitrogen quickly

Public Sector Fertilizer Companies

National Fertilizers Limited

Fertilizers & Chemicals Travancore Limited
Rashtriya Chemicals & Fertilizers Limited
Madras Fertilizers Limited
Steel Authority Of India Limited
Neyveli Lignite Corporation Limited
Paradeep Phosphates Limited
Pyrites, Phosphates & Chemicals Limited
Hindustan Fertilizer Corporation Limited

Private Sector Fertilizer Companies

Ajay Farm-Chem Private Limited

Balaji Fertilizers Private Limited
Deepak Fertilizer and Petrochemicals Corporation Limited
Bharat Fertilizer Industries Limited
Coromandal Fertilizers Limited
Gujarat Narmada Valley Fertilizer Co. Limited
Meerut Agro Chemicals Private Limited
Duncans Industries Limited
Karnataka Agro Chemicals
Godavari Fertilizers & Chemical Limited
Shri Amba Fertilizers (I) Private Limited
Tuticorin Alkali Chemi & Fertilizer Limited
Gujarat State Fertilizers & Chemicals Limited
Indo-Gulf Fertilizers & Chemicals Corporation Limited
Southern PetroChemical Industries Corporation Limited
Maharashtra Agro Industrial Development Corporation
Zuari Industries Limited- Fertilizer Limited
Mangalore Chemicals & Fertilizers Limited

1.3 COMPANY PROFILE

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KRISHNA INDUSTRIAL CORPORATION LTD (KIC) was established in the year

of 1947 by Sri Velagapudi Ramakrishna, a doyen of Industrialization of Independent India.
The Company manufacture Single Superphosphate(SSP), NPK Mixtures, Sulphuric Acid,
Acetic Acid, Biofertilizers, BioPesticides and Carbon dioxide(Liquid/gas). It has its
manufacturing facilities located at Nidadavole, Jangareddygudam and Hyderabad in Andhra
Pradesh, India. To cater to the ever growing needs of the farming community, the company is
making constant efforts, through its world class R & D facilities to build innovative products
in Agricultural

West Godavari district

West Godavari district

District of Andhra Pradesh

Location of West Godavari district in Andhra Pradesh

Country India

State Andhra Pradesh

Headquarters Eluru

Tehsils 46

Government

District
Katamaneni Bhaskar
collector

Lok Sabha
Eluru, Narsapuram
constituencies

Assembly seats 15

Area

Total 7,742 km2 (2,989 sq mi)

Population (2011)
 11

Total 39,36,966

Density 510/km2 (1,300/sq mi)

Urban 8,08,777

Demographics

Literacy 74.63%

Sex ratio 1004

Vehicle
AP-37
registration

Major highways NH 5 NH 214, NH 214A

1607N 8101E16.117N
Coordinates 81.017ECoordinates: 1607N
8101E16.117N 81.017E

Website Official website

West Godavari district or Paschima Godavari Jilla is one of the 13 districts in the Indian
state of Andhra Pradesh. The district is situated in Coastal Andhra region of the state. The
administrative headquarters of the district is situated at Eluru. As of 2011 census of India, the
district has an area of 7,742 km2 (2,989 sq mi) and a population of 39,36,966. It is bounded
by Krishna district on the west, East Godavari district on the east, Bay of Bengal on the south
and the state of Telangana on the north.

History

Eluru was a part of the Buddhist kingdom of Vengi. The Eastern Chalukyas ruled coastal
Andhra from 700 to 1200, with Vengi, near Pedavegi village, as their capital. Historical
evidences are found at the villages, Pedavegi and Guntupalli (Jilakarragudem). Eluru then
became a part of the Kalinga Empire until 1471. Later it fell into the hands of the Gajapathis.
In 1515 Sri Krishna Deva Raya captured it. After the fall of the Vijayanagara Kingdom, it
was taken by the Sultan of Golkonda, Kutub Shah. In 1925, West Godavari District was
formed with Eluru as its headquarters and all the district offices and regional offices were set
up in Eluru city.

Eluru District Collector Office

 12

West Godavari district was formed from old Godavari district in the year 1925. The Godavari
district was renamed as East Godavari district and the new district is named as West Godavari
district.

Geography:

The district occupies an area of 7,742 km2 (2,989 sq mi). The district is bounded by
Khammam district on the north, Bay of Bengal on the south. The Godavari River separates
East Godavari district on east and Tammileru River and Kolleru Lake separates it from
Krishna district on the west.

Rivers and Topography

S.No. Name of the Basin % of the Area covered
01 Godavari 20.20%
02 Yerrakaluva 48.10%
03 Tammileru 26.80%
04 Ramileru 01.40%
05 Kolleru 3.50%

West Godavari is a flat country with a slight eastern slope along the rivers of the district flow.
The rivers in the West Godavari district generally flow from West to East. Three rivers cut
through the district are Godavari, Yerrakaluva and Tammileru. Dowleswaram barrage, Eluru
canal, Vijayarai Anicut, Tammileru, Jalleru and Yerrakaluva reservoirs are the source of
irrigation.

Climate

The region has a tropical climate similar to the rest of the Coastal Andhra region. The
summers (MarchJune) are very hot and dry while the winters are fairly pleasant. The
temperatures in the summers often rise over 50 degrees during the day. The rainy season
(JulyDecember) is often the best time for tourist visits, as fields are brilliantly green with
paddy crops, rivers flowing with monsoon water, and a relatively cool climate. The region
has long been home to the Indian nobles due to its climate and fertile soil, and several
zamindar large mansions are scattered around the Godavari area.

Demographics

As of 2011 Census of India, West Godavari district has a population of 3,936,966 with
1,091,525 households, which is the 11th most populous district in the state. The district
population is approximately equals to the population of Liberia and Oregon.

In Andhra Pradesh, the West Godavari district is the 19th largest in terms of area with an area
of 7,742 km2 (2,989 sq mi)(Before bifurcation) and has a population density of 509/km2
(1,320/sq mi), which is the fourth most densely populated district in the state. Its population
 13

growth rate over the decade 2001-2011 was 3.45%. West Godavari has a sex ratio of 1004
females for every 1000 males and stands it at eighth position. It stands at first position in
terms of literacy rate in Andhra Pradesh with 26,52,389 (74.63%) literates. 20.6% of
District's population lives in Urban areas.

Economy

The Gross District Domestic Product (GDDP) of the district is 45,963 crore
(US$7.2 billion) and it contributes 8.8% to the Gross State Domestic Product (GSDP). For
the FY 2013-14, the per capita income at current prices was 86,974 (US$1,400). Paddy,
Banana, Sugarcane,and Coconut are the main agricultural products cultivated in the district.
Agriculture sector contribute 18,385 crore (US$2.9 billion), Industries contribute 7,086
crore (US$1.1 billion), Services contribute 20,491 crore (US$3.2 billion) to GDDP. The
major products contributing to the GVA of the district from agriculture and allied services
are, paddy, sugarcane, banana, coconut, milk, meat and fisheries. The GVA to the industrial
and service sector is contributed from construction, electricity, manufacturing, unorganised
trade and transport.

Cashew nut, mango and tobacco are other important production from the district. Shrimp
production is also a main activity along with pisciculture.Wooden Pile Carpet Industry in
Eluru produces eco-friendly carpets from wool and are exported to foreign countries.

Culture

Telugu is the most widely spoken language. Vedas, which has oral heritage recognition from
by UNESCO are taught at Sri Venkateswara Veda Patasala of I.Bhimavaram village in the
district. The district is well known for its wool-pile carpets and hand woven products.

Tourism and landmarks[edit]

There are many landmarks and tourism destinations in the district. Eluru is the largest city of
the district with many destinations related to Buddhists and Archeological importance such as
Guntupalli Caves near the city. Eluru city hosts 74feet high Buddha statue in the heart of the
city.

Some of the religious destinations include, Dwaraka Tirumala known with the name as
Chinna Tirumala, Pancharama Kshetras of Palacole and Bhimavaram etc. Other destinatins of
tourism importance are Perupalem Beach at Narasapuram, the Kolleru Lake being the largest
fresh water in the country and a bird sanctuary, Dowleswaram Barrage and Godavari river
etc.

Administrative divisions
 14

Districts of Andhra Pradesh

See also: List of revenue divisions in Andhra Pradesh and List of mandals in Andhra Pradesh

The district has five revenue divisions, namely Eluru, Jangareddigudem, Kovvur, Kukunuru
and Narasapuram. These revenue divisions are divided into 48 mandals in the district. These
48 mandals consists of 881 villages, 1 municipal corporation, 8 municipalities and 5 census
towns. Eluru is the only municipal corporation, 7 municipalities include, Kovvur,
Narasapuram, Nidadavolu, Palakol, Tadepalligudem, Tanuku, Bhimavaram,
Jangareddigudem] and the 5 census towns are Dwarakatirumala, Sanivarapupeta,
Satrampadu, Gavaravaram and Tangellamudi.

Mandals

The list of 48 mandals in West Godavari district under 5 revenue divisions are listed in the
following table:

Jangareddygudem Kovvur Narasapuram Kukunuru

# Eluru division
Division Division Division Division
1 Bhimadole Buttayagudem Attili Achanta Velairpadu
2 Chintalapudi Gopalapuram Chagallu Akiveedu Kukunuru
3 Denduluru Koyyalagudem Devarapalle Bhimavaram
Dwaraka
4 Kukkunoor Iragavaram Kalla
Tirumala
5 Eluru Jeelugu Milli Kovvur Undi
6 Ganapavaram Jangareddigudem Nidadavolu Mogalthur
7 Kamavarapukota Polavaram Penugonda Narasapuram
8 Lingapalem Velerupadu Peravali Palacoderu
9 Nallajerla Penumantra Palakollu
10 Nidamarru Tallapudi Poduru
11 Pedapadu Tanuku Veeravasaram
12 Pedavegi Undrajavaram Yelamanchili
13 Pentapadu
14 T.Narasapuram
15 Tadepalligudem
16 Ungutur
 15

Constituencies

There are two parliamentary and 15 assembly constituencies in the district. The parliamentary
constituencies are Eluru, and Narsapuram.

The Assembly constituencies are:

1. Achanta
2. Bhimavaram
3. Chintalapudi (SC)
4. Denduluru
5. Eluru
6. Gopalapuram
7. Kovvur
8. Nidadavole
9. Narsapur
10. Palakol
11. Polavaram (ST)
12. Tadepalligudem
13. Tanuku
14. Undi
15. Unguturu

Transport

The total of core road network of the district is 1,224.287 km (760.737 mi). It includes,
523.081 km (325.027 mi) of existing and a proposed length of 701.206 km (435.709 mi). Of
which 108 km (67 mi) are National Highway (India) and 281 km (175 mi) are State
Highways.

The district relies mostly on public transport such as, buses of APSRTC operating from all
parts of the district. Most of the major highways and national highways pass through major
towns in the district such as, AH 45, NH-16, NH-214A. South Central Railway division of
Indian Railways operates many passenger and freight transport. Howrah-Chennai main line,
VijayawadaNidadavolu loop line, Bhimavaram-Nidadavolu section, Bhimavaram
Narasapuram branch lines are the major lines and sections that provide rail connectivity in the
district.

There are no air transport in the district, but has water transport. National Waterway 4 passes
through the district and connects Vijayawada with Kakinada via Eluru canal. It has access to
Bay of Bengal at Narsapuram.

Education

The primary and secondary school education is imparted by government, aided and private
schools, under the School Education Department of the state.[27][28] As per the school
information report for the academic year 2015-16, there are a total of 4,408 schools. They
include, 19 government, 2,664 mandal and zilla parishads, 1 residential, 1,344 private, 3
Kasturba Gandhi Balika Vidyalaya (KGBV), 208 municipal and 169 other types of schools.[29]
 16

The total number of students enrolled in primary, upper primary and high schools of the
district are 522,793.

Universities

National Institute of Technology, Tadepalligudem(NIT,Tadepalligudem).

Dr. Y.S.R. Horticultural University, Venkataramannagudem, Tadepalligudem.
Andhra University Campus at Tadepalligudem.

References
1. Jump up ^ "Katamaneni Bhaskar New WG Collector". The New Indian
Express. 13 July 2014. Retrieved 2 August 2014.
2. Jump up ^ "District - West Godavari". Online Portal - Government of Andhra
Pradesh. Government of Andhra Pradesh.
3. ^ Jump up to: a b "West Godavari district profile". Andhra Pradesh State Portal.
4. Jump up ^ "West Godavari". Official portal of Andhra Pradesh Government.
Retrieved 13 March 2016.
5. Jump up ^ "Controversies in Vengi History". Retrieved 16 August 2017.
6. Jump up ^ "FOCUS: WEST GODAVARI DISTRICT FORMATION DAY".
Retrieved 16 August 2017.
7. Jump up ^ "Ellora - "Encyclopedia". Retrieved 16 August 2017.
8. Jump up ^ "West Godavari district profile". The Hindu. 15 April 2008.
Retrieved 9 June 2015.
9. ^ Jump up to: a b c d e f "District Census Handbook - West Godavari" (PDF).
Census of India. p. 24. Retrieved 18 January 2015.
10. Jump up ^ "IRRIGATION PROFILE WESTGODAVARI DISTRICT".
11. ^ Jump up to: a b "Ground Water Brochure, West Godavari District, Andhra
Pradesh (AAP- 2012-13)" (PDF). Central Ground Water Board. Ministry of Water
Resources. p. 7. Retrieved 10 February 2016.
12. Jump up ^ US Directorate of Intelligence.
[Ihttps://www.cia.gov/library/publications/the-world-
factbook/rankorder/2119rank.html "Country Comparison:Population"]. Retrieved 1
October 2011. Liberia 3,786,764July 2011 est.
13. Jump up ^ "2010 Resident Population Data". U. S. Census Bureau. Retrieved
30 September 2011. Oregon 3,831,074
14. Jump up ^ "District Census 2011". Census2011.co.in. 2011. Retrieved 30
September 2011.
15. ^ Jump up to: a b c "Economy of West Godavari District". Andhra Pradesh
Economic Development Board. Retrieved 25 April 2017.
16. ^ Jump up to: a b Mannan, M.A (3 January 2013). "Farmers turn away from
agriculture to fish farming in Andhra Pradesh". indiatoday.intoday.in. Retrieved 14
March 2016.
17. Jump up ^ Nagaraja, G (20 March 2014). "Handmade carpet industry in
doldrums". The Hindu. Retrieved 26 November 2015.
18. Jump up ^ Sajnani, Manohar (2001). Encyclopaedia of tourism resources in
India. New Delhi: Kalpaz Pub. p. 66. ISBN 978-81-7835-018-9. Retrieved 26
November 2015.
19. Jump up ^ "President inaugurates TTD's veda patasala in A.P.". The Hindu.
Akiveedu (West Godavari district). 25 December 2015. Retrieved 14 March 2016.
 17

20. Jump up ^ Babu, A. Satish (2008). Tourism development in India : a case

study. New Delhi: A.P.H.Pub.Corp. p. 87. ISBN 978-81-313-0346-7. Retrieved 16
August 2017.
21. Jump up ^ "Guntupalli caves are selected as India's top 30 heritage sites".
22. Jump up ^ "Lord Venkateswara Temple".
23. Jump up ^ "Someswaralayam in Bhimavaram".
24. Jump up ^ "Kolleru Lake gets facelift".
25. Jump up ^ http://ceoandhra.nic.in/Right%20to%20Infn.Act/annex1.htm
District-wise Assembly-Constituencies in Andhra Pradesh
26. Jump up ^ ":: APRDC ::". Andhra Pradesh Road Development Corporation.
Roads and Buildings Department. Retrieved 9 November 2016.
27. Jump up ^ "School Education Department" (PDF). School Education
Department, Government of Andhra Pradesh. Retrieved 7 November 2016.
28. Jump up ^ "The Department of School Education - Official AP State
Government Portal". www.ap.gov.in. Retrieved 7 November 2016.
29. Jump up ^ "School Information Report". Commissionerate of School
Education. Government of Andhra Pradesh. Retrieved 8 November 2016.
30. Jump up ^ "Student Information Report". Commissionerate of School
Education. Child info 2015-16, District School Education - Andhra Pradesh.
Retrieved 8 November 2016.

CHAPTER -2
MAIN THEME OF THE PROJECT
 18

2.1 OBJECTIVES OF THE STUDY

PRIMARY OBJECTIVE
To study the workers satisfaction level of labour welfare facilities at Star Health
Insurance Company Limited.
SECONDARY OBJECTIVES
To analyse the satisfaction level towards worker welfare measures and motivational
factors.
To study the welfare facilities existing in the organization
To make constructive suggestions to improve the welfare.
To study about the opinion of the workers towards the welfare aspects in the
organisation

2.2 SCOPE OF THE STUDY

Labour welfare activities are based on the plea that higher productivity requires
more than modern machinery and hard work. It requires co-operative endeavor of both the
parties, labour and management. This is possible only when labour is given due importance
and human element is taken into account at every stage.
LIMITATIONS OF THE STUDY
The researcher had to spend more time to explain about the study.
There may be chances of bias which will affect the accuracy.
The investigators access to the workers was limited due to the shift system.
Some of the respondents are reluctant to provide adequate information.
Only the labours of Star Health & Allied Insurance Ltd were taken as sample. So
it cannot be generalised.
 19

2.3 RESEARCH METHODOLOGY

RESEARCH DESIGN
The research design is the basic framework of a plan for a study that guides the
collection of data and analysis of data. The design may be a specific presentation of the
various steps in the process of research. These steps include the selection of research
problem, presentation of the problem, formulation of the hypothesis, methodology, survey of
hypothesis, interpretation and report writing. In this market survey the design used is
Descriptive Research.

DESCRIPTIVE RESEARCH METHOD

The main purpose of descriptive research is to descriptive the state of view as it
exist at present. Simply stated, it is a fact finding investigation. In descriptive research,
definite conclusions can be arrived at, but it does not establish a case and effect relationship.
This type of research tries to descriptive the characteristic of the respondent in relation to a
particular product.

SAMPLING METHOD
The researcher made use of probability sampling method in this study.
In this research the researcher has used simple random sampling. In simple random sampling,
every unit in the population has equal chance for being selected as a sample.

TOTAL POPULATION
The total number of employees in the company is 540.

SAMPLE SIZE
The sample size consists of 200 employees of Star Health & Allied Insurance Ltd..

METHODS OF DATA COLLECTION

 20

Primary Data
The data directly collected by the researcher, with respect to the problem under
study, is called as primary data. It is also known as Raw data.
The methods used to collect primary data were Questionnaire method, Direct
personal Interview.
Secondary Data
Secondary Data were collected from official documents, like annual report of the
company, Official web site and other bulletin like RBI bulletin.

SAMPLING DESIGN
A sample is a small representation of a large population. When some of the elements
are selected with the intention of finding out something about the population from which they
are taken, that group of elements is referred as a sample, and the process of selection is called
sampling.

SAMPLING UNIT.
The respondents of the study are the employees of Star Health & Allied Insurance
Ltd ..Each respondent is considered to be the sampling unit.

TOOLS FOR ANALYSIS

Percentage analysis
Chi-square test
Correlation
ANOVA
Weighted Average Method

SIMPLE PERCENTAGE METHOD

Simple percentage refers to a special kind of ratio. With the help of absolute
figures it will be difficult to interpret any meaning from the collected data, but percentage are
find out it becomes easy to find out the relative difference between two or more attributes.

Number of Respondents
Percentage of Respondents = x 100
 21

Total respondents

CHI- SQUARE TEST

Chi-Square test is an important test among the several test of significance. Chi-
Square symbolically written as pronounced as Ki . It is a statistical measure used in the
context of sampling analysis for comparing a variance to a theoretical variance. Chi- Square
test enables to explain whether or not two attributes are associated.
Ho = Null Hypothesis
The hypothesis to be tested is usually referred to ass Null hypothesis.
H1 = Alternative Hypothesis
If Ho is rejected it means that the data on the hand are not compatible with the null
hypothesis Ho but are comparable with some other hypothesis, this is the Alternative
hypothesis
Chi- Square is calculated as follows,
. (Oij Eij)
=
Eij
Oij = Observed frequency of the cell in the I th row and j th column.
Eij = Expected frequency of the cell in the ith row and j th column.
As a non parametric test it can be used to determine a categorical data. It is used
to make comparison between theoretical population and actual data. Degree of freedom plays
an important part in using the Chi- Square distribution and tests are based on it. The degree of
freedom is worked out as follows.
Degree of Freedom = (R-1) x (C-1)
Where,O = Observed frequency
E = Expected frequency
R = Number of rows
C = Number of columns

ANOVA (Analysis of Variance)

ANOVA test
 22

Analysis of variance is a technique used to test equality of means, when more than two
poulations are considered. In one way ANOVA, the observations are classified according to
the factors.
SS between = (i=1n1(x1 x)2 +n2(x2 x)2 +n(x3 x)2 +n4(x4 x)2)
SSwithin = ( x1j x1)2 +( x2j x2) +(x3j x3)2 +(x4j x4)2)

Weighted Average
Weighted average is used to draw a single number around which the greatest proportion of
the data concentrates.
If x1, x2, x3, x4, x5, are n values and f1, f2, f3, f4, f5, are their respected frequencies
respectively.
Then Weighted average mean = f1x1 f2x2 f3x3 f4x4 f5x5
------------------------------
N(90)
Correlation Analysis
Correlation is the degree of association between two variables and it is represented in terms
of a co-efficient known as correlation. The range of the correlation co-efficient is in between
-1 and +1. If the correlation co-efficient is negetive, then the variables are inversely
proportional and it is maximum when it is +1.
The correlation is one of the most common and most useful statistics. A correlation is a
single number that describes the degree of relationship betweeen two variables.

Correlation = (NXY-(X) (Y) / sqrt([NX2 (X)2][NY2 (Y)2])

2.4 REVIEW OF LITERATURE

LABOUR WELFARE:
Concept Labour is interrupted in numerous ways, due to the variability of social
institution, degree of industrialization, and the levels of social and economic development in
 23

different places and different times consequently, the concept of labour welfare also is
approachable from many angles. As the concept is relative to the labour and place and the
changes in the economic and scientific environment, different persons and bodies define it in
different ways.

CONCEPT OF LABOUR WELFARE:

As pointed out earlier, the concept of welfare can be approached from various
angles, as it is related to the workers, place and changes with the economic and scientific
advancement in a country it is also a relative concept. Many theories have been outlined.

The Functional Theories

Religious Theories
Policy Theories
Public Relation Theories
Philanthropic Theories
Trusteeship Theories

Labour Welfare in India

Article 38:-
The State shall strive to promote the welfare of the people by securing the protecting as
effectively as it may a social order in which justice, social, economic and political shall
all the institutions of the national life.

Article 39:-
The State shall in particular, direct its policy towards securing.
a.That the citizens, men and women equally have the right to an adequate means of
Livelihood.
 24

b. That the ownership and control of the material resources are so distributed also sub
serve the common good

c. That the operation of the economic system does not result in the concentration of
wealth and means of production to the common detriment.

d. That there is equal pay for equal work for both men and women.

e. That the health and strength of workers, men and women, and the tender age of
children are not abused and the citizens are not forced by economic necessity to
enter a vocation unsuited for their age of strength.

Article 41:-
The state shall within the limits of its economic capacity and development make
effective provision for securing the right to work, to education and to public
assistance in cases of under served wants.

Article 42:-
The state shall make provision for securing just and human conditions of work and for
maternity relief.

Article 43:-
The state shall endeavor to endeavor to secure by suitable legislation or economic
organization or in any other way to all workers agricultural industrial or otherwise
work a living wage, conditions of work ensuring a decent standard of life and full
employment of particular, the state shall endeavor to promote cottage industries on an
individual or co operative basic in oral areas.

Research Studies Undertaken in the Area Of Labour Welfare Measures

The study, by Juliette Summers (University of Stirling) and Jeff Hyman (University of
Aberdeen) concludes that combinations of participation and welfare measures (such as equal
opportunities and family-friendly policies) appear to enhance both organisational
 25

performance and the quality of working life. Policy support should focus on union
recognition and activity within a human rights framework, since this can positively influence
employees' behaviour towards organisational goals and employer behaviour toward their
employees.

A major research theme relates the changing nature of work and workplaces,
including trends such as job insecurity, work intensification and long working hours (Brannen
and Moss 1998; Burchell, Ladipo et al. 2002; La Valle, Arthur et al. 2002) and the long hours
culture in many occupations (Bond, Hyman et al. 2002; Crompton, Dennett et al. 2003).
Although occupational and work-family stress has been addressed since the 1980s, there has
been a recent resurgence of interest in stress, relating to these changes in the nature of work
(Brannen and Moss 1998; Burchell, Ladipo et al. 2002; La Valle, Arthur et al. 2002; Yeandle,
Wigfield et al. 2002)

CHAPTER 3
ANALYSIS & INTERPRETATION

Table3.1 AGE WISE CLASSIFICATION OF RESPONDENTS

 26

Age No. of Respondents Percentage

Below 30yr 40 20

31 40yr 62 31

41 50yr 58 29

51yr&above 40 20

Total 200 100

INTERPRETATION
From the above table it is interpreted that the majority 31% of the respondents are in
the age group of 31-40 ,29% belomgs to the age group 41-50. The percentage of
respondents below 30 and above 50 years constitutes 20% only.
Chart3.1

Table3.2 GENDER WISE CLASSIFICATION OF THE RESPONDENTS

Gender No. Of Respondents Percentage

Male 134 67

Female 66 33

Total 200 100

 27

INTERPRETATION
From the above table it is interpreted that 67% of the respondents of Star Health and
Alleid Insurance Co.Ltd is male and 33% are female.

Chart3.2

Table3.3 MARITAL STATUS OF RESPONDENTS

Marital Status No. Of Respondents Percentage

Married 136 68

Unmarried 64 32

Total 200 100

 28

INTERPRETATION
From the above table it is interpreted that 68% of the respondents of Star Health and
Alleid Insurance Co.Ltd is married and 32% are unmarried.
Chart3.3

Table3.4 DESIGNATION OF THE RESPONDENTS

 29

Designation No. Of Respondents Percentage

Management
professional 60 60

Front office staff 52 26

Accountants 50 25

Agents 38 19

Total 200 100

INTERPRETATION
From the above table it is interpreted that 60% of the workers are management
professional,26% are front office staff, 25% are accountants, and 19% are agents.
Chart.3.4

Table3.5 EXPERIENCE WISE CLASSIFICATION OF RESPONDENTS

 30

Experience No. Of Respondents Percentage

05 72 36

6 10 68 34

11 15 30 15

Above 15 30 15

Total 200 100

INTERPRETATION
From the above table it is interpreted that 36% of the respondents are having the
experience upto 5 years,34% of the respondents have the experience of 6-10 years and
15% of the respondents are having more than 11 and above 15 years of experience.
Chart3.5

Table3.6 SALARY WISE CLASSIFICATION OF RESPONDENTS

Salary No. Of Respondents Percentage

Below 5000 60 30

5000-10000 40 20

10000-15000 50 25

Above 15000 50 25

Total 200 100

 31

INTERPRETATION
According to the above table 30% of the respondents are having the salary below 5000,and
25% of the respondents respondents have salary between 10000-15000, 25% have salary
above 15000. 20% of the respondents have the salare between 5000 and 10000.
Chart3.6

Table3.7 RESPONDENTS OPINION ON PROMOTION

Promotion No. Of Percentage

Respondents

Highly Satisfied 70 35

Satisfied 56 28

Moderately Satisfied 50 25

Dissatisfied 24 12

Total 200 100

INTERPRETATION
 32

From the above table it is interpreted that 35% of the respondents are highly satisfied
with the promotion activities,28% of the respondents are satisfied by the promotion
activities,25% are moderately satisfied and the least 12% are dissatisfied by the
promotion activities.
Chart3.7

Table3.8 RESPONDENTS OPINION ON MEDICAL FACILITY

Medical Facility No. Of Respondents Percentage

Highly Satisfied 60 30

Satisfied 56 28

Moderately Satisfied 44 22

Dissatisfied 20 10

Highly Dissatisfied 20 10

Total 200 100

INTERPRETATION
From the above table it is interpreted that 30% of the respondents are highly satisfied
with the medical facilities,28% of the respondents are satisfied by the medical facilities
 33

provided,22% are moderately satisfied and the least 10% are dissatisfied and 10% are
highly dissatisfied.by the promotion activities.
Chart3.8

Table3.9 RESPONDENTS OPINION ON LEAVE FACILITY

Leave Facility No. Of Respondents Percentage

Highly Satisfied 72 36

Satisfied 50 25

Moderately Satisfied 56 28

Dissatisfied 14 7

Highly Dissatisfied 8 4

Total 200 100

INTERPRETATION
From the above table it is interpreted that 36% of the respondents are highly
satisfied with the leave facilities,25% of the respondents are satisfied by the
leave facilities provided,28% are moderately satisfied and 7% are dissatisfied
 34

and 4% are highly dissatisfied by the leave facility.

Chart3.9

Table3.10 RESPONDENTS OPINION ON REST ROOM FACILITY

Rest room Facility No. Of Respondents Percentage

Highly Satisfied 50 25

Satisfied 72 36

Moderately Satisfied 40 20

Dissatisfied 20 10

Highly Dissatisfied 18 9

Total 200 100

INTERPRETATION
From the above table it is interpreted that 36% of the respondents are satisfied with
the rest room facilities, 25% of the respondents are highly satisfied by the rest room
facilities provided,20% are moderately satisfied and 10% are dissatisfied and 9% are
highly dissatisfied by the rest room facility.
 35

Chart3.10

Table3.11
RESPONDENTS OPINION ON TRANSPORTATION FACILITY

Transportation Facility No. Of Respondents Percentage

Highly Satisfied 52 28

Satisfied 76 38

Moderately Satisfied 36 18

Dissatisfied 16 8

Highly Dissatisfied 16 8

Total 200 100

INTERPRETATION
From the above table it is interpreted that 38% of the respondents are satisfied with the
transportation facilities, 28% of the respondents are highly satisfied by the
transportation facilities provided,18% are moderately satisfied and 8% are dissatisfied
and 8% are highly dissatisfied by the transportation facilities
Chart3.11
 36

Table3.12
RESPONDENTS OPINION ON SAFETY EQUIPMENT FACILITY

Safety Equipment Facility No. Of Respondents Percentage

Highly Satisfied 60 30

Satisfied 50 25

Moderately Satisfied 30 15

Dissatisfied 40 20

Highly Dissatisfied 20 10

Total 200 100

INTERPRETATION
From the above table it is interpreted that 30% of the respondents are highly
satisfied with the safety equipment facilities, 25% of the respondents are satisfied by the
safety equipment facilities provided,20% are dissatisfied and 15% aremoderately
satisfied and 10% are dissatisfied by the safety equipment facilities.
Chart3.12
 37

Table3.13 RESPONDENTS OPINION ON ADVANCE PAYMENTMENT FACILITY

Advanced Payment Facility No. Of Respondents Percentage

Highly Satisfied 44 22

Satisfied 60 30

Moderately Satisfied 56 28

Dissatisfied 20 10

Highly Dissatisfied 20 10

Total 200 100

INTERPRETATION
From the above table it is interpreted that 30% of the respondents are satisfied
by the advance payment facilities, 28% of the respondents are moderately satisfied by
advance payment facilities provided,22% are highly satisfied and 10% are dissatisfied
and 10% are highlydissatisfied by the advance payment facilities.
Chart3.13
 38

Table3.14
RESPONDENTS OPINION ON RELATIONSHIP WITH SUPERIORS

Relationship with Superior No. Of Respondents Percentage

Excellent 96 48

Satisfactory 56 28

Good 44 22

Poor 4 2

Total 200 100

INTERPRETATION
From the above table it is interpreted that 48% of the respondents feel excellent in case
of relation ship with the superior, 28% feel satisfactory, 22% feel good and the least 2%
feel poor relation ship with superior.
Chart3.14
 39

Table3.15 RESPONDENTS OPINION ON SOCIAL SECURITY

Social security Facility No. Of Respondents Percentage

Highly Satisfied 64 32

Satisfied 60 30

Moderately Satisfied 40 20

Dissatisfied 36 18

Total 200 100

INTERPRETATION
From the above table it is interpreted that 32% of the respondents are highly satisfied
by the social securities, 30% of the respondents are satisfied by the social securities
provided,20% are moderately satisfied & 18% are dissatisfied and 10% are dissatisfied
by the social securities provided.
Chart3.15
 40

Table3.16
RESPONDENTS OPINION ON WORKING OF TRADE UNION

Working of Trade union No. Of Respondents Percentage

Highly Satisfied 76 38

Satisfied 50 25

Moderately Satisfied 56 28

Dissatisfied 24 12

Total 200 100

INTERPRETATION
From the above table it is interpreted that 38% of the respondents are highly satisfied
by the working of Trade union, 28% of the respondents are moderately satisfied by the
working of Trade union,25% are satisfied, 12% are dissatisfied.
Chart3.16
 41

RESPONDENTS OPINION ON POLICY AND ADMINISTRATION

Table3.17

Policy and Administration No. Of Respondents Percentage

Highly Satisfied 72 36

Satisfied 44 22

Moderately Satisfied 58 29

Dissatisfied 20 10

Total 200 100

INTERPRETATION
From the above table it is interpreted that 36% of the respondents are highly satisfied
by the policy and administration of the company, 29% of the respondents are
moderately satisfied by the policy and administration of the company,22% are
satisfied,10% are dissatisfied.
 42

Chart3.17

Table3.18 RESPONDENTS OPINION ON BONUS

Bonus No. Of Respondents Percentage

Highly Satisfied 72 36

Satisfied 56 28

Moderately Satisfied 48 24

Dissatisfied 24 12

Total 200 100

INTERPRETATION
From the above table it is interpreted that 36% of the respondents are highly satisfied
by the bonus payment of the company, 28% of the respondents are satisfied,24% are
moderately satisfied,12% are dissatisfied by the bonus payment.
Chart3.18
 43

Table3.19 RESPONDENTS OPINION ON PF

PF No. Of Respondents Percentage

Highly Satisfied 50 25

Satisfied 64 32

Moderately Satisfied 50 25

Dissatisfied 36 18

Total 200 100

INTERPRETATION
From the above table it is interpreted that 32% of the respondents are satisfied by the
PF payment of the company, 25% of the respondents are highly satisfied,25% are
moderately satisfied,18% are dissatisfied by the PF payment.
Chart3.19
 44

Table.3.20 RESPONDENTS OPINION ON HRA

HRA No. Of Respondents Percentage

Highly Satisfied 72 36

Satisfied 50 25

Moderately Satisfied 58 29

Dissatisfied 20 10

Total 200 100

INTERPRETATION
From the above table it is interpreted that 36% of the respondents are highly satisfied
by the HRA of the company, 29% of the respondents are moderately satisfied,25% are
satisfied,10% are dissatisfied by the HRA payment.
Chart.3.20
 45

Table.3.20 RESPONDENTS OPINION ON TA

TA No. Of Respondents Percentage

Highly Satisfied 60 30

Satisfied 72 36

Moderately Satisfied 38 19

Dissatisfied 30 15

Total 200 100

INTERPRETATION
From the above table it is interpreted that 36% of the respondents are satisfied by the
TA of the company, 30% of the respondents are highly satisfied,19% are moderately
satisfied,15% are dissatisfied.
Table.3.20
 46

Table3.21 RESPONDENTS OPINION ON FESTIVAL ALLOWANCE

Festival Allowance No. Of Respondents Percentage

Highly Satisfied 64 32

Satisfied 70 35

Moderately Satisfied 42 21

Dissatisfied 24 12

Total 200 100

INTERPRETATION
From the above table it is interpreted that 35% of the respondents are satisfied by the
Festival allowance, 32% of the respondents are highly satisfied,21% are moderately
satisfied,12% are dissatisfied by the Festival allowance.
Chart3.21
 47

Table3.22 RESPONDENTS OPINION ON ESI

ESI No. Of Respondents Percentage

Highly Satisfied 60 30

Satisfied 66 33

Moderately Satisfied 56 28

Dissatisfied 18 9

Total 200 100

INTERPRETATION
From the above table it is interpreted that 30% of the respondents are highly satisfied
by the ESI, 33% of the respondents are satisfied,28%
are moderately satisfied,9% are dissatisfied by the ESI..
Chart3.22
 48

Table3.23 RESPONDENTS OPINION ON VENTILLATION

Ventillation No. Of Respondents Percentage

Highly Satisfied 60 30

Satisfied 70 35

Moderately Satisfied 42 21

Dissatisfied 28 14

Total 200 100

INTERPRETATION
From the above table it is interpreted that 35% of the respondents are satisfied by the
ventillation, 30% of the respondents are highly satisfied, 21% are moderately satisfied,
and 14% are dissatisfied by the ventillation.
Chart3.23
 49

Table3.24 RESPONDENTS OPINION ON TEMPERATURE

Temperature No. Of Respondents Percentage

Highly Satisfied 52 26

Satisfied 64 32

Moderately Satisfied 50 25

Dissatisfied 34 17

Total 200 100

INTERPRETATION
From the above table it is interpreted that 32% of the respondents are satisfied by the
Temperature in the company, 26% of the respondents are highly satisfied, 25% are
moderately satisfied, and 17% are dissatisfied by the temperature.
Chart3.24
 50

Table3.25 RESPONDENTS OPINION ON LIGHTNING

Lightning No. Of Respondents Percentage

Highly Satisfied 68 34

Satisfied 64 32

Moderately Satisfied 44 22

Dissatisfied 24 12

Total 200 100

INTERPRETATION
From the above table it is interpreted that 32% of the respondents are highly satisfied
by the lighting,32% of the respondents are satisfied, 22% are moderately satisfied, and
12% are dissatisfied by the lightning.
Chart3.25
 51

Table3.26 RESPONDENTS OPINION ON SPACE

Space No. Of Respondents Percentage

Highly Satisfied 72 36

Satisfied 56 28

Moderately Satisfied 52 26

Dissatisfied 20 10

Total 200 100

INTERPRETATION
From the above table it is interpreted that 36% of the respondents are highly satisfied
by their spacing,28% of the respondents are satisfied, 26% are moderately satisfied, and
10% are dissatisfied by the spacing in the company.
Chart3.26
 52

Table3.27 RESPONDENTS OPINION ON SEATING ARRANGEMENT

Seating arrangement No. Of Respondents Percentage

Highly Satisfied 64 32

Satisfied 60 30

Moderately Satisfied 60 30

Dissatisfied 16 8

Total 200 100

INTERPRETATION
From the above table it is interpreted that 32% of the respondents are highly satisfied
by their seating arrangement,30% of the respondents are satisfied, 30% are moderately
satisfied, and 8% are dissatisfied by their seating arrangement in the company.
Chart3.27
 53

Table3.28
CHI SQUARE TEST FOR SIGNIFICANCE

Ho : There is no significant difference between category of workers and their relationship

with superiors.

H1 : There is a significant difference between category of workers and their relationship with
superiors.

Category Excellent Satisfactory Good Poor Total Degree of

Management
freedom =
Professional 28 17 10 5 60
(Row 1)
Front office
x (Column
Staff 20 17 14 5 52
Accountants 1)
20 11 10 5 50
Agents
12 11 10 5 38 = (4 1) x
(4 1)
Total 80 56 44 20 200

= 3x3
=9
 54

Level of significance = 5%

Table Value = 5.251

Calculated Value = 16.919

That is, table value is less than calculated value. So we reject Ho

From the chi square test we get there is significant difference between category of
workers and their opinion about working condition.
 55

Table3.29
CHI SQUARE TEST FOR SIGNIFICANCE
Ho : There is no significant difference between category of workers and working of trade
union.
H1 : There is a significant difference between category of workers and working of trade
union.

Category Excellent Satisfactory Good Poor Total

Management 34 10 11 5 60
Professional

Front office 16 17 14 5 52
Staff

Accountants 16 9 20 5 50

Agents
10 10 13 5 38

Total 76 46 58 20 200

Degree of freedom = (Row 1) x (Column 1)

= (4 1) x (4 1)
= 3x3
=9
Level of significance = 5%
Table Value = 17.371
Calculated Value = 16.919
That is, table value is greater than calculated value. So we accept Ho
From the chi square test we get there is no significant difference between
category of workers and the trade policy.
 56

Table3.30
ANOVA
Null hypothesis Ho: (Ho there is no significant difference between the advance payment and
experience.)
Alternative hypothesis H1: (there is significant difference between the advance payment and
experience.)
Experience Highly Satisfied Moderately Dissatisfied Highly Total
satisfied satisfied Dissatisfied

0-5yr 32 18 13 5 4 72

6-10yr 28 17 14 4 5 68

11-15yr 10 9 5 4 2 30

Above15yr 11 10 5 4 0 30

Total 81 54 37 17 11 200

SST= Sum of squares of all values T2/N

=1356.
SSC= (x1)2/n1+((x2)2/n2+.....-T2/N
=814.
MSC=SSC/c-1=203.5
SSR=(x1)2/n1+((x2)2/n2+.....-T2/N
=321.6
MSR= SSR/r-1
=107.2
SSE=SST-SSC-SSR
=220.4
MSC=SSE/(c-1)(r-1)
=18.36

ANOVA TABLE
 57

Sources of Sum of squares Degrees of Mean squares F

variation freedom
Between 814 4 203.5 FC=203.5/18.36
columns =11.08
Between rows 322.6 3 107.2

Residual 220.4 12 18.36

Total 1357 19 ------ FR=107.2/18.36

=5.83

Between columns
Degree of freedom=(4,12)
Table value of F=3.26
Calculated value of F=203.5 which is greater than table value 3.26.
So the null hypothesis is accepted. Hence there is nosignificant difference in the mean of the
given samples.

Between Rows
Degree of freedom=(3,12)
Table value of F=3.49
Calculated value of F=107.2 which is greater than table value 3.49.
So the null hypothesis is accepted. Hence there is no significant difference in the mean of the
given samples.

Table3.31
WEIGHTED AVERAGE
Perception regarding the welfare measures.
 58

Features Perception HS S MS DS Total Wtd:Avg Rank

level
Wtd:score 4 3 2 1
Bonus Wtd:Score 144 84 48 12 288 2.88 2

Respondents 36 28 24 12 100

PF Wtd:Score 100 96 50 18 264 2.64 6

Respondents 25 32 25 18 100
HRA Wtd:Score 144 75 58 10 287 2.87 3

Respondents 36 25 29 10 100
TA Wtd:Score 120 108 38 15 281 2.81 5

Respondents 30 36 19 15 100

Festival Wtd:Score 128 111 38 12 289 2.89 1

Allowance Respondents 32 37 19 12 100

ESI Wtd:Score 120 99 56 9 284 2.84 4

Respondents 30 33 28 9 100

Interpretation
Rank1 =Festival Allowance
Rank2 =Bonus
Rank3 =HRA
Rank4 =ESI
Rank5 =TA
Rank6 =Provident fund
Inference
The weighted average findings shows that Festival Allowance and Bonus is ranking first and
second offered by the company. HRA and ESI is ranking third and fourth respectively. On the
other hand, Provident Fund is the last.

Table3.32
Correlation of coefficient analysis
 59

Calculation showing the degree of relation ship between age and relation ship with the
superior.

(Yi- )2 (Xi- )(Yi-

i Xi Yi 2
(Xi- ) (Yi- ) (Xi- )
)
1 40 48 0 28 0 400 0

2 62 28 22 0 484 0 0

3 58 22 18 -26 324 676 468

4 40 22 0 -26 0 676 0

Total 200 120 40 20 808 1752 468

rxy=NXY-(X)(Y)/sqrt(NX2-(X)2sqrt(NY2-(Y)2

=1072/

=1072/4504.53
=0.23
There is close positive correlation between age and relation with the superior.

CHAPTER 4
4.1 FINDINGS
 60

It was found that the majority 31% of the respondents are in the age group of
31-40 ,29% belomgs to the age group 41-50. The percentage of respondents below
30 and above 50 years constitutes 20% only.
It was found that 67% of the respondents of Star Health and Alleid Insurance
Co.Ltd is male and 33% are female.
Most of the respondents(68%) of Star Health and Alleid Insurance Co.Ltd is
married and 32% are single.
It was found that 36% of the respondents are having the experience upto 5 years,
34% of the respondents have the experience of 6-10 years and 15% of the
respondents are having more than 11 and above 15 years of experience.
It was found that 60% of the workers are management professional,26% are front
office staff, 25% are accountants, and 19% are agents.
In case of salary 30% of the respondents are having the salary below 5000,and 25% of
the respondents respondents have salary between 10000-15000, 25% have salary
above 15000. 20% of the respondents have the salare between 5000 and 10000.
From the study it was found that 35% of the respondents are highly satisfied with
the promotion activities,28% of the respondents are satisfied by the promotion
activities,25% are moderately satisfied and the least 12% are dissatisfied by the
promotion activities.
Regarding the medical facilities 30% of the respondents are highly satisfied with
the medical facilities,28% of the respondents are satisfied by the medical
facilities provided,22% are moderately satisfied and the least 10% are
dissatisfied and 10% are highly dissatisfied.
The study reveals that 36% of the respondents are highly satisfied with the leave
facilities,25% of the respondents are satisfied by the leave facilities
provided,28% are moderately satisfied and 7% are dissatisfied and 4% are
highly dissatisfied by the leave facility.

It was found that 36% of the respondents are satisfied the rest room facilities,
25% of the respondents are highly satisfied by the rest room facilities
provided,20% are moderately satisfied and 10% are dissatisfied and 9% are
highly dissatisfied by the rest room facility.
 61

As far as transportation facility is concerned 38% of the respondents are satisfied,

28% of the respondents are highly satisfied by the transportation facilities
provided,18% are moderately satisfied and 8% are dissatisfied and 8% are
highly dissatisfied by the transportation facilities.
30% of the respondents are highly satisfied with the safety equipment facilities,
25% of the respondents are satisfied by the safety equipment facilities
provided,20% are dissatisfied and 15% aremoderately satisfied and 10% are
dissatisfied by the safety equipment facilities
Regarding safety equipment facilities,30% of the respondents are highly satisfied
with the safety equipment facilities, 25% of the respondents are satisfied by the
safety equipment facilities provided,20% are dissatisfied and 15% aremoderately
satisfied and 10% are dissatisfied by the safety equipment facilities
It is proved that 30% of the respondents are satisfied by the advance payment
facilities, 28% of the respondents are moderately satisfied by advance payment
facilities provided,22% are highly satisfied and 10% are dissatisfied and 10% are
highlydissatisfied by the advance payment facilities.
The study indicates that 48% of the respondents feel excellent in case of relation
ship with the superior, 28% feel satisfactory, 22% feel good and the least 2% feel
poor relation ship with superior.
As far as social securities is concerned 32% of the respondents are highly satisfied
by the social securities, 30% of the respondents are satisfied by the social
securities provided,20% are moderately satisfied & 18% are dissatisfied and
10% are dissatisfied by the social securities provided.
It was found that 38% of the respondents are highly satisfied by the working of
Trade union, 28% of the respondents are moderately satisfied by the working of
Trade union,25% are satisfied, 12% are dissatisfied.
The study reveals that 36% of the respondents are highly satisfied by the policy
and administration of the company, 29% of the respondents are moderately
satisfied by the policy and administration of the company,22% are satisfied,10%
are dissatisfied.
The study reveals that 36% of the respondents are highly satisfied by the bonus
payment of the company, 28% of the respondents are satisfied,24% are
moderately satisfied,12% are dissatisfied by the bonus payment
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It was found that 32% of the respondents are satisfied by the PF payment of the
company, 25% of the respondents are highly satisfied,25% are moderately
satisfied,18% are dissatisfied by the PF payment
Regarding HRA 36% of the respondents are highly satisfied by the HRA of the
company, 29% of the respondents are moderately satisfied,25% are
satisfied,10% are dissatisfied by the HRA payment
As far as TA is concerned 36% of the respondents are satisfied by the TA of the
company, 30% of the respondents are highly satisfied,19% are moderately
satisfied,15% are dissatisfied.
It was found that 35% of the respondents are satisfied by the Festival allowance,
32% of the respondents are highly satisfied,21% are moderately satisfied,12%
are dissatisfied by the Festival allowance
Regarding ESI 30% of the respondents are highly satisfied by the ESI, 33% of
the respondents are satisfied,28% are moderately satisfied,9% are dissatisfied by
the ESI.
35% of the respondents are satisfied by the ventillation, 30% of the respondents
are highly satisfied, 21% are moderately satisfied, and 14% are dissatisfied by
the ventillation.
Considering temperature 32% of the respondents are satisfied by the Temperature
in the company, 26% of the respondents are highly satisfied, 25% are moderately
satisfied, and 17% are dissatisfied by the temperature
It was found that 32% of the respondents are highly satisfied by the lighting,32%
of the respondents are satisfied, 22% are moderately satisfied, and 12% are
dissatisfied by the lightning.
It was found that 36% of the respondents are highly satisfied by their
spacing,28% of the respondents are satisfied, 26% are moderately satisfied, and
10% are dissatisfied by the spacing in the company
Regarding the seating arrangement 32% of the respondents are highly satisfied by
their seating arrangement,30% of the respondents are satisfied, 30% are
moderately satisfied, and 8% are dissatisfied by their seating arrangement in the
company.
From the chi square test it is observed that there is no significant difference
between category of workers and the trade policy.
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From the chi square test it reveals that there is significant difference between the
category of workers and their opinion about working condition.
From the Anova table we get that the null hypothesis is accepted. Because there is no
significant difference in the mean of the given samples between rows and between
columns.
The weighted average findings shows that Festival Allowance and Bonus is ranking
first and second offered by the company. HRA and ESI is ranking third and fourth
respectively On the other hand, Provident Fund is low.
The correlation analysis shows that there is close positive correlation between age and
relation with the superior.

4.2 RECOMMENDATIONS

From the study we can found that few employees are not fully satisfied with the welfare
measures provided by the company. The management should consider this and necessary
arrangements should be made to provide adequate facilities to improve the efficiency of the
workers.

We can also understand from the findings that there are few
employees not being satisfied with the medical facilities available in the
organization. The management should pay kind attention in this regard to improve
the medical facilities.
The management shall adopt appropriate communication system to
ensure that all the future plans and company policies being reached to all the
employees in the organization.
The management should take appropriate action to improve the
transportation facilities as some of the employees are dissatisfied by the
transportation facilities provided by the organization.
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The company can also establish a council constituting of members

from all the departments to device the welfare measures and to make the employees
much more satisfied.
Library facility should be provided to the employees for improving
their knowledge.
The company should provide necessary lunch room and rest room
facilities to all the employees since some employees are highly dissatisfied by the
rest room facilities..

4.3 CONCLUSION

The researcher is benefited with the study, because the topic will help the management
to get an effective feedback from the employees about the employee welfare measures prevailing in
the organization.

It also provides researcher an opportunity to expose with functions of the human

resource department and able to well versed with statutory and non statutory welfare measures
adopted in the organization.

The study provides various suggestions to the management including various welfare
measures to enhance level of satisfaction of employees in the SRI GOKUL TVS (Authorized main
dealer:- TVS Motor company Ltd)

At the same time employees got opportunity to express their view about various components of
the satisfaction level prevailing in SRI GOKUL TVS (Authorized main dealer:- TVS Motor
company Ltd)
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It is also expected that improvement will be made and appropriate actions will be taken
based on the suggestions and opinions given by the respondents and researcher.

QUESTIONNAIRE

A Study on Employee Welfare Measures with Reference to SRI GOKUL TVS

(Authorized main dealer:- TVS Motor company Ltd)

1. Name
2. Age
3. Sex : Male Female
4. Marital Status
5. Designation
6. Salary :Below 5000 5000-10000 10000-15000 Above 15000
7. Work Experience
8. How do you feel about the policy & administration of your Company in welfare
activities?

Highly satisfied Satisfied Average Dissatisfied Highly

dissatisfied
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10. Are you satisfied with the promotion facilities provided by the company?

Highly satisfied Satisfied Average Dissatisfied Highly

dissatisfied

11. Give your opinion about medical facility provided by the company?

Highly satisfied Satisfied Average Dissatisfied Highly

dissatisfied

12. Suggest your opinion about social securities?

Highly satisfied Satisfied Average Dissatisfied Highly

dissatisfied

13. Mark the level of satisfaction in transportation facilities?

Highly satisfied Satisfied Average Dissatisfied Highly

dissatisfied

14. Suggest your opinion of safety equipments provided in the organization?

Highly satisfied Satisfied Average Dissatisfied Highly

dissatisfied

15. Give your opinion about rest room facilities?

Highly satisfied Satisfied Average Dissatisfied Highly dissatisfied

16. Suggest your opinion about advance payment?

Highly satisfied Satisfied Average Dissatisfied Highly dissatisfied

17. Give your opinion about leave facilities?

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Highly satisfied Satisfied Average Dissatisfied Highly dissatisfied

18. How do you rate your relation ship with your superiors?

Highly satisfied Satisfied Average Dissatisfied Highly dissatisfied

19. Mark your satisfaction regarding welfare measures in the following table.

Welfare
Highly Satisfied Moderately Dissatisfied
Measures
satisfied satisfied

Bonus

PF

HRA

Festival Allowance

TA

ESI

20.Tick your satisfaction regarding the welfare measures in the following table

Welfare
Highly Satisfied Moderately Dissatisfied
Measures
satisfied satisfied

Ventillation

Temperature

Seating arrangement

Lighting

Space for working

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BIBLIOGRAPHY

1. Human Resource Management (12th Edition) by C.B.Mamoria.

2. Human Resource Management (8th Edition ) by Gary Dessler.

3. Human Resource Management ( 6th Edition) by David. A . Decenzo & Stephen.

P.Robbins.

4.Research Methodology (5th Edition ) by C.R. Kothari.

5. Research Methodology ( 5th Edition) by Donald . L. McBurney.

WEBSITES

www.tvsmotor.com
www.google.coM
www. hrresources. Com