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Standard Operating Procedure

Title: Allergy Procedure


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Issued/Updated: September 5 2017

Farmers Fishers Bakers

Overview

All employees are required to watch the allergy video and follow FFB allergry policy.

Steps


FFB Allergy Procedure

1. Server is informed by guest that he/she has an allergy or allergies to specific ingredients

2. Server writes down all relevant allergy information as part of order taking process

3. Server verbally confirms with Chef or FOH manager before ringing in order that the items being ordered can be produced
safely for the guest

4. Chef and/or FOH manager reviews RECIPES to ensure that we can produce safely

5. Server informs FOH manager and Chef when items are ordered

6. Server fills out allergy chit and delivers to Chef/Expo, verbally confirming that the allergy is clear and understood

7. A Chef or FOH manager communicates allergy information to cooks and confirms that we are able to produce the item
safely for the guest

8. When possible, Chef personally prepares dish for guest

9. Chef is responsible for visually confirming that we are producing item safely
a. This includes ensuring no cross contamination of cooking surfaces, counter surfaces, utensils, etc.

10. Chef notifies FOH manager when food is ready to be served

11. FOH Manager PERSONALLY delivers allergy item to the guest, verbally confirming the allergy while delivering the food


I have been trained on Farm procedures to handle allergies, and I understand the life and death importance, and the covenant of
trust that we have with guests as food service professionals. I also understand that the Farm has zero tolerance for any deviation
from following the protocol, and zero tolerance means termination of employmentno questions asked.

I________________________________, have read the above terms and
(Print name)


_________________________________________________ ____________________
Employee Signature
Date

Approved By:
Division Head Director of Finance Director of HR GM / HM

Prepared by: Darragh Moore Page 1


Approved By:
Division Head Director of Finance Director of HR GM / HM

Prepared by: Darragh Moore Page 2

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