System Requirements - vtiger https://wiki.vtiger.com/index.

php/System_Requirements

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System Requirements
From vtiger

Hardware Requirements
Hardware Recommended:Intel X86 or X64, 2GB RAM and 5 Contents
GB free disk space(Minimum).
1 Hardware Requirements
Operating System : Windows XP, Windows 2003, Windows 2 Browser Support
7, Debian 4.0/5.0, Centos up-to 5.2, Fedora Core 6/9 3 MySQL Requirements
4 Apache Configuration
Browser Support 5 PHP Configuration
6 PHP Extensions
1. Internet Explorer 7, 8, 9 7 Config Files
2. Firefox 3.6, 5.0, 7.0 8 config.inc.php
3. Google Chrome 15 9 config.performance.php
4. Opera 11 9.1 Recommended Configuration
10 config.cron.php

MySQL Requirements
Please make sure to review MySQL configuration (my.cnf or server start parameters)

SQL_MODE Should not have STRICT_TRANS_TABLE

ENGINE=InnoDB Should be available. (Turn off --skip-innodb)

Apache Configuration

PHP Configuration
Make sure to verify if your PHP configuration meets the recommended values.

Variable Value
allow_call_time_pass_reference on
error_reporting E_WARNING & ~E_NOTICE & ~E_DEPRECATED
safe_mode off
display_errors on
file_uploads on

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max_execution_time 600
memory_limit 32M
log_errors off
output_buffering on
register_globals off
short_open_tag On

PHP Extensions
Following extensions should be enabled for your PHP setup

GD Mandatory Charts and graphs generation are dependent on this library.

IMAP Mandatory Webmail Module is dependent on this library.
Zlib Mandatory
Imap with OpenSSL should be enabled in case Mail server needs to be connected via
OpenSSL Optional
SSL
Curl Optional

Config Files
This documentation applies to vtigerCRM 5.2.1 and vtigerCRM 5.2.0

Meta information of vtiger CRM are controlled through the configuration files.

config.inc.php
This is the core configuration file that is under the source directory.

Show or Hide the

$CALENDAR_DISPLAY 'true' or 'false'
Calendar toolbar icon
Show or Hide the
$WORLD_CLOCK_DISPLAY 'true' or 'false' World clock toolbar
icon
Show or Hide the Chat
$CHAT_DISPLAY 'true' or 'false'
toolbar icon
https://www.vtiger.com/helpdesk URL to customer
$PORTAL_URL
/customer-portal/ portal setup
$HELPDESK_SUPPORT_EMAIL_ID 'itsupport@company.com'

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$HELPDESK_SUPPORT_NAME 'Support Team'

$HELPDESK_SUPPORT_EMAIL_REPLY_ID 'support@company.com'

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URL that points to CRM installation on server like

$site_URL Should not end with /
https://www.vtiger.com/
Absolute path to the CRM installation folder like
$root_directory Should end with /
/var/www/vtigercrm/
Maximum allowed file
$upload_maxsize 3000000
upload size in bytes
Maximum script execution
$php_max_execution_time 0
time allowed

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$upload_badext List of file extensions that will be saved by suffixing .txt (plain-text) on the server

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$list_max_entries_per_page 20 Number of records to be shown on a ListView page.

$history_max_viewed 5 Number of last visited records to be tracked.
$listview_max_textlength 40 Chop the text on ListView if it exceeds the limit, (use 0 to avoid chopping)

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$default_module Home Module name to open post Login

$default_action index Module Action to use by default.
$default_theme softed Default Theme to be chosen on Login page.
$default_language en_us Default Language to choose on Login page.
Default charset to use (for HTML output and
$default_charset UTF-8
Database interaction)
PHP Timezone (http://php.net/manual You need to remove the comment // before
$default_timezone
/en/timezones.php) enabling it

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Control stats tracking by vtiger (Refer our Privacy Policy

$disable_stats_tracking false
(https://www.vtiger.com/privacy-policy))

config.performance.php

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This file provides parameters that can improve vtiger CRM performance under heavy load of data. It is present
under the source directory.

LOG4PHP_DEBUG false Set it true to enable log4php debugging

Should the caller information be captured in
SQL_LOG_INCLUDE_CALLER false
SQL Logging?
If database default charset is UTF-8, set this
DB_DEFAULT_CHARSET_UTF8 true
to true
Can a single request open multiple
ALLOW_MULTI_DB_CONNECTION_PER_REQUEST false
connections to database?
Compute record change indication for each
LISTVIEW_RECORD_CHANGE_INDICATOR true
record shown on listview
Turn-off default sorting in ListView, could
LISTVIEW_DEFAULT_SORTING true
eat up time as data grows
Compute list view record count while
LISTVIEW_COMPUTE_PAGE_COUNT true
loading listview everytime.
DETAILVIEW_RECORD_NAVIGATION true Control DetailView Record Navigation

Recommended Configuration

To get better performance we recommend you to turn-off certain features through the configuration in
config.performance.php.

LOG4PHP_DEBUG false
SQL_LOG_INCLUDE_CALLER false
DB_DEFAULT_CHARSET_UTF8 true
ALLOW_MULTI_DB_CONNECTION_PER_REQUEST false
LISTVIEW_RECORD_CHANGE_INDICATOR false
LISTVIEW_DEFAULT_SORTING false
LISTVIEW_COMPUTE_PAGE_COUNT false
DETAILVIEW_RECORD_NAVIGATION false

config.cron.php
Configuring this file is necessary to have CRON script working. This file is in <vtigercrm-source-
directory>/cron directory.

app_key application unique key - use the $application_unique_key from config.inc.php

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