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COLORSCOPE, INC
Teaching Lecturer:
Mr. Mukhtaruddin, SE., M.Si., Ak.,CA
Born in China, in 1938, Andrew Cha immigrated to America in 1967 to seek a better
livelihood. Through luck and hard work, finally Cha accidentally find employment and
take advantage of his artistic abilities in draftsmanship and photography, the success of a
company promotional art graphic is convinced him to start his own business. Colorscope
Inc. was founded on March 1, 1976 was moving on areas of special-effects photography
serving the local advertising agency in Southern California.
Along with the reputation of the Cha, sales increased, culminating in 1988 which reached
5 million. The company serves the giant agencies like Saatchi & Saatchi, Grey
Advertising, and J. Walter Thompson and the company's retail and entertainment such as
the Walt Disney Company and R. H. Macy & Co. to improve customer service, Cha
proprietory computer equipment invested to continue to provide an elaborate special
effects.
During the years 1988, Cha invited cooperate by R.R. Donneley & Sons Co. on the
acquisition. Donneley is the world's largest printer companies with gross sales of 4.3
billion dollars was attracted acquired Colorscope of 10 million dollars. Its interest against
Colorscope be doubled. First, the Cha has built strong relationships with high-value
printing companies and pre-press buyers. Every pre-press sold valued higher than print.
By having a business pre-press belongs to the Cha and hiring him be the consultant sales,
Donneley hoping to secure agreement of the printing is great, which is still in the betting.
Second, the operations of the Cha is one of the most efficient in the business. Previous
workers of Donneleys have visited activities operations and making modelling some of
how it works, adapted the design to the pre-press facilities of their own. As a result,
Donneley outlines business process as a method of training by Cha as the operational
profit they can take advantage of the pre-press facilities for others in the network their
operations across the country.
After looking at the options and confidence in the tremendous potential business, Cha
became dissatisfied with some of the contingency clause and the agreement is not
complete, and ultimately decided not to sell the company. The time required to decide
these things proved to be a costly charge. While serving clients primarily who has high
margins, disregard of certain trends in the Cha business, especially the price pressure
caused by a cheap PC and Mac-based microcomputers. With this device, which features a
page layout that is increasingly sophisticated and software correction, proliferated and
improvement in function, a small advertising agency and printing stores began taking
pieces of business from the company's larger graphic arts such as Colorscope. Cha is still
unprotected from these trends, because it has a strong personal relationship with the
client.
However, changes in technology and industry in 1990, forcing significant changes in its
business. Although the Cha have been seeking quality and confidence in his work, market
pressures forced him to reduce the price of the staple where previously still high against
industry trends (see Exhibit 1). However this proved not enough. In May 1994, its main
income, which includes 80% of the overall business, announced to sell production of
graphic design and tools, replacing an internal group Colorscope. This process continued
until the following year. After losing the primary and long-term customers, Cha think of
to rebuild its business by evaluating the State of the industy, the position of the company
in the segment of pre-press, policy of prices and activity operations.
Pre-press production process is the basic process for print material or better known as
the separation of colors, which is basically this process lasts a long time, for about 20
years.
Pre-press process begins with the design and arrangement of "book" or "project" that
requires approval.
After approval, the photographer took and developed the image to be processed
further on pre-press house.
During the process (proofing) client can compare and make a request for change or
do various adjustments. Adjustments for particular effects certain fee anyway.
After receiving final approval, Colorscope will send a "master book" or file to a
printing press.
Industry Dynamics
Printing in America in 1995 reached its peak that is $66 billion dollars. This is due to
the diversification of the print material produced by any company. Companies tend
to do market specifications such as greeting cards, business forms, financial
statements, newspaper, magazine, catalog, etc.
Direct Competition
Type II: Local company that combines the services of pre-press house horizontally.
An example of a this local company is American Color and Wace Techtron.
Type III: Companies working with printing or advertising agencies to head off
potential competitors. Main competitors Colorscope included in this third type.
Job begins when consumers order will be accepted by the Customer Services and
will be noted on the details of the job spec.
The Job will be assigned in accordance with the specifications for processing jobs
cutting, pasting text, graphics, photographs, and extensive marking.
The next process was scanning and generate output in the form of computer files.
The next Work is the assembly that generates a particular output device.
The next process is quality control on proofing that is by comparing the output
hardcopy with customer specifications. This often occurs in the stage work again
because found differences between the specification and hardcopy.
The Future
Minimizes rework due to changes in specifications and rework caused by fault of the
process.
To resolve the problem that needs to be solved by Andrew Cha, then that needs to be
done is to analyze market conditions and competition faced by Colorscope. Here are the
conditions faced by Colorscope namely:
Colorscope owned excellence is a quality product and a good philosophy Andrew Cha
related good relationships that must be maintained by the customer.
Robert S. Kaplan and Robin Cooper (1999). The Design of Cost Management System; Text and
Cases, 2nd edition, Prentice Hall
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