Individual Report - 40 %

In your report:

Describe the nature of the business and list the marketplace needs that are being met.

Explain how the products and services of Company X meet these needs.

List the specific consumers, organizations or businesses that the company serve.

Explain the competitive advantages enjoyed by the business i.e. location, expert personnel,
efficient operations, or ability to bring value to the customers.

Process: The entire sequence of events that occur

Identification of the customer needs
Back-ward working to identify raw material requirements
Engaging internal and external customers to create a supply chain for raw material and
finished goods/service.
Business practices/rules
People performing the work. Note who is responsible for each part of the process.
The information needed to perform the process
Importance of data to the overall result/outcomes of the process?

Reflective summary on the entire experience.

Group 60%

Select a key activity from the Operations & Management process in Company X for
observations/study. You are expected to make recommendations for improvement.
(NB: Brief specific to the key activity selected will be developed only after attachment
commences)
Write up and PPT presentation on problem/issue addressed and recommendations for
improvement.