COMCARE

HSR TRAINING COURSE

LEARNING OUTCOME MATRIX AND
MULTIMEDIA REGISTER
Application for approval/renewal

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 Commonwealth of Australia 2013

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(http://www.itsanhonour.gov.au/coat-arms/index.cfm).

CONTACT US

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Production Services
Comcare
GPO Box 9905
Canberra ACT 2601

Ph: 1300 366 979

Email: production.services@comcare.gov.au

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CONTENTS

PART 1LEARNING OUTCOMES (LO) (TRAINING CONTENT)TRAINERS GUIDE AND TRAINING RESOURCES 4

LEARNING OBJECTIVE AINTERPRETING THE WORK HEALTH AND SAFETY LEGISLATIVE FRAMEWORK AND ITS RELATIONSHIP TO
THE HEALTH AND SAFETY REPRESENTATIVE (HSR) 4
LEARNING OBJECTIVE BIDENTIFYING KEY PARTIES, LEGISLATIVE OBLIGATIONS AND DUTIES 7
LEARNING OBJECTIVE CESTABLISHING REPRESENTATION IN THE WORKPLACE 9
LEARNING OBJECTIVE DPARTICIPATING IN CONSULTATION AND ISSUES RESOLUTION 12
LEARNING OBJECTIVE EREPRESENT MEMBERS IN THE WHS RISK MANAGEMENT PROCESS UNDERTAKEN BY THE PCBU 15
LEARNING OBJECTIVE FISSUING A PROVISIONAL IMPROVEMENT NOTICE (PIN) AND DIRECTING THE CESSATION OF WORK 19

PART 2MULTIMEDIA REGISTER 22

REFERENCE LISTING 22
MULTIMEDIA REGISTER 22

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PART 1LEARNING OUTCOMES (LO) (TRAINING CONTENT)TRAINERS GUIDE
AND TRAINING RESOURCES

LEARNING OBJECTIVE AINTERPRETING THE WORK HEALTH AND SAFETY LEGISLATIVE FRAMEWORK AND ITS RELATIONSHIP TO THE HEALTH
AND SAFETY REPRESENTATIVE (HSR)

Description
Information about the historical antecedents that have informed and shaped current WHS principles and legislation will give HSRs an
understanding of the legislative context and purpose of their function. HSRs need to understand the legislationand other legislative framework
componentsto explain how and why they have referenced the legislation when exercising their powers.
On completion of an approved training course, HSRs should be able to confidently interpret the WHS legislative framework and its relationship to
their role and powers.

LO A1 Location in training resource (daysessionpage)

Understand the context of WHS legislation and practice

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) discuss key concepts in the evolution of WHS within Australia
including the careless worker theory, the influence of the
Robens Report (UK), relevant (jurisdictional based) legislative
reviews and WHS harmonisation within Australia
b) identify some key impactssocial and economicarising from
workplace injury and illness
c) identify data on workplace injuries, illnesses and incidents
relevant to their workgroup and industry sector.

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LO A2 Location in training resource (daysessionpage)
Understand the objectives and principles of the Work Health and
Safety Act 2011
(WHS Act) TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) identify the key objectives and principle/s of the WHS Act and
the significance of these to WHS
b) explain key concepts underpinning the principles that apply to
all duties persons have under the WHS Act
c) identify and use key terms contained within the Act relating to
their role and workplace
d) draw links between the role of the HSR and the WHS Act
objectives.

LO A3 Location in training resource (daysessionpage)

Identify various elements of the legislative framework

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) identify WHS legislation, codes of practice, relevant
industry/Australian standards, regulator specific guidance
materials/interpretative guidelines, and explain their legal
status, purpose and relation to each other
b) explain using the WHS legislation, approved codes and guidance
material, key sections of relevance to their industry
sector/workplace

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c) explain the links between WHS, workers compensation and
rehabilitation of injured workers.

LO A4 Location in training resource (daysessionpage)

Understand the role and functions of (the regulator) and their
interaction with HSRs
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) provide examples of regulator functions and powers and how
these are used to facilitate compliance with WHS legislation
b) explain how to access the support services and resources for
HSRs provided by the regulator
c) outline the role of an inspector and how they can assist HSRs
d) identify when a HSR may have contact with or seek assistance
from an inspector.

LO A5 Location in training resource (daysessionpage)

Understand the safe work approach to work health and safety
issues
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) use workplace scenarios to explain why a safe work approach
should be taken by a person conducting a business or
undertaking (PCBU), rather than focusing on a safe person
approach when resolving WHS issues

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b) identify the range of factors that would contribute to making a
workplace a safe environment.

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LEARNING OBJECTIVE BIDENTIFYING KEY PARTIES, LEGISLATIVE OBLIGATIONS AND DUTIES

Description
HSRs should be able to identify key duty holders when representing the workgroup in relation to WHS. HSRs will be able to identify the
legislative penalties of the main duty holders for not meeting their obligations under the WHS Act.
On completion of an approved training course, HSRs should be able to confidently interpret the WHS legislative framework and its relationship to
their role and powers.

LO B1 Location in training resource (daysessionpage)

Summarise the duties and responsibilities of PCBUs under the
legislation
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) explain and use the term PCBU in the context of their role
b) identify PCBUs of relevance to the HSRs workgroup and
workplace and summarise their duties, with reference to the
appropriate sections of the WHS Act as relevant
c) discuss what is meant by reasonably practicable
d) discuss what is meant by risk management using examples to
explore measures in the hierarchy of control
e) discuss the duties and responsibilities of the PCBUs under the
WHS legislation including the management of risk to the health
and safety of worker and other persons of the workplace.

LO B2 Location in training resource (daysessionpage)

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Identify the duties and responsibilities of officers, workers and TG PG PPP Activity
other parties

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) compare the duties and responsibilities of an officer and those
of a PCBU as these relate to the workplace
b) explain what is meant by due diligence in connection with the
duties of an officer
c) explain the duties of workers in relation to health and safety in
the workplace
d) identify officers, workers and other parties within the
workgroup/workplace who would have a duty, as defined under
the WHS Act.

LO B3 Location in training resource (daysessionpage)

Identify and discuss the range of enforcement options

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) describe the range of enforcement options available to the
regulator for key duty holders for non-compliance with the WHS
legislation
b) identify the relevant offences and penalties under the
framework
c) identify practical examples of the consequences that apply to
key duty holders for not complying with the WHS legislation.

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LEARNING OBJECTIVE CESTABLISHING REPRESENTATION IN THE WORKPLACE

Description
HSRs should have an understanding of their role, powers and protections under the legislation and have the skills to use their powers
appropriately to achieve representation of workers and improve safety outcomes. HSRs should be able to use the representative process
outlined in the WHS Act and know where to access various support mechanisms.
On completion of an approved training course, HSRs should be able to confidently interpret the WHS legislative framework and its relationship to
their role and powers.

LO C1 Location in training resource (daysessionpage)

Summarise the duties and responsibilities of PCBUs under the
legislation
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) define a workgroup and describe its purpose
b) identify the responsibilities of the PCBU in the formation of
workgroups
c) identify the matters that need to be taken into account when
workgroups are formed
d) identify and explain the circumstances under which existing
workgroups could change, resulting in fresh negotiations to form
new workgroups in the workplace
e) identify the range of options available to the parties involved, if
negotiations regarding the establishment of a workgroup fails
f) explain issues with the establishment of multiple workgroups,
possible impacts on the negotiation of workgroups (if relevant)
and how a HSR should represent multiple workgroups.

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LO C2 Location in training resource (daysessionpage)
Understand the election process for HSRs/Deputy HSRs and
disqualification provisions
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) explain the election processes and roles/obligations of relevant
parties in the process
b) identify the term of office for a HSR or Deputy HSR
c) identify the circumstances that would result in a HSR no longer
being able to represent their workgroup or hold office
d) describe the disqualification provisions including conditions and
processes, and the body responsible for determining
disqualifications of HSRs in their places of
work/business/undertakings
e) explain the reasons the PCBU is obliged to display and maintain
lists of HSRs in their work/business/undertakings.

LO C3 Location in training resource (daysessionpage)

Understand the function of a health and safety committee (HSC)

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:

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a) outline the legislative basis for establishing a HSC
b) describe the role, composition and functions of a HSC
c) describe the obligations and duties of the PCBU to the HSC
d) describe the role of a HSC and how its role relates to the role
of a HSR
e) explain how a HSC can offer support to a HSR who is not a
member of the committee.

LO C4 Location in training resource (daysessionpage)

Understand and explain the entitlements, rights and protections of
an elected HSR/Deputy HSR
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) explain the HSR powers and functions as defined by the
legislation
b) identify any legislative restrictions on the functions of a HSR, if
initial HSR training (five-day course) is not undertaken
c) explain the legislative protections for HSRs, including
protections against discrimination for prohibited reasons
d) explain how an elected HSR is a key link between the workgroup
and management in WHS matters
e) state an elected HSRs entitlements to training
f) explain, using examples, the PCBUs obligations towards HSRs
g) explain in the legislation the exceptions to the PCBUs
obligations towards an elected HSR, and give reasons for why
these exceptions would exist
h) explain when a HSR can have decisions made by a WHS
Inspector reviewed and the process the HSR would follow.

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LEARNING OBJECTIVE DPARTICIPATING IN CONSULTATION AND ISSUES RESOLUTION

Description
HSRs should be able to participate in the consultation and negotiation processes by communicating with and representing workers. The HSR
should understand the role of consultation in the workplace, the PCBUs duty to consult and how the HSR is able to represent workers in those
consultations and achieve positive outcomes.
On completion of an approved training course, HSRs should be able to confidently interpret the WHS legislative framework and its relationship to
their role and powers.

LO D1 Location in training resource (daysessionpage)

Describe the nature of the consultation process between the PCBU
and workers as required under the WHS Act
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) describe what effective consultation between PCBUs and
workers means in relation to WHS and why it is important in
fostering cooperative relationships
b) identify when the PCBU is required to consult with workers and
elected HSRs
c) identify the various forms/ways information (in general) can be
shared to enable effective consultation between PCBUs and
workers
d) provide examples to illustrate how workersincluding those with
special needsare provided with opportunities to express their
views
e) identify any confidentiality requirements pertaining to
information collected for or provided to HSRs, and have a basic
understanding of the importance of record keeping
f) discuss why a HSR might keep copies of records relating to their

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 workplaces WHS matters.

LO D2 Location in training resource (daysessionpage)

Identify a range of strategies that support the consultation process

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) identify key duty holders that a HSR may consult with regarding
WHS in the workplace
b) describe the benefits of building and maintaining constructive
relationships with management, health and safety committees,
members of workgroups and others.

LO D3 Location in training resource (daysessionpage)

Use negotiation skills and strategies to resolve WHS issues

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) describe the basic principles of negotiation
b) explain the issue resolution process
c) suggest various strategies/tools a HSR could use during the
negotiation process to help resolve identified WHS issues
d) identify and source resources available to a HSR when
negotiating and resolving WHS issues

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e) demonstrate, using negotiation and communication skills, how a
HSR could represent a relevant party or stakeholder, based on
an appropriate case study or scenario (mandatory activity)
f) describe how to refer an unresolved issue to the regulator for
resolution by a WHS regulator
g) list the functions and powers of WHS inspectors in resolving
WHS issues.

LO D4 Location in training resource (daysessionpage)

Represent workers on health and safety issues in a range of
circumstances
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) describe the circumstances under which a HSR is entitled to be
present during an interview concerning WHS
b) explain the role of a HSR during such interviews
c) identify the ways a HSR could exercise their powers in relation
to complaints concerning WHS
d) identify effective communication skills a HSR may use.

LO D5 Location in training resource (daysessionpage)

Discuss the benefits of effective representation and constructive
consultation between PCBUs, other duty holders and workers
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:

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a) discuss the general benefits of effective consultation between
HSRs and PCBUs and other duty holders, and the positive
outcomes of working together to identify and solve WHS issues
in the workplace
b) understand the requirements and explore examples of
consultation, cooperation and coordination between PCBUs and
other duty holders.

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LEARNING OBJECTIVE EREPRESENT MEMBERS IN THE WHS RISK MANAGEMENT PROCESS UNDERTAKEN BY THE PCBU

Description
HSRs should have a basic understanding of risk management processes, including the hierarchy of controls. They should be able to participate in
and contribute to WHS risk management activities undertaken by a PCBU. HSRs should be able to represent the views of their workers,
providing insights into the nature of risks in the workplace and potential controls.
On completion of an approved training course, HSRs should be able to confidently interpret the WHS legislative framework and its relationship to
their role and powers.
Note: This session must include a supervised workplace inspection and represent, as a minimum, at least three hours of the total course

LO E1 Location in training resource (daysessionpage)

Understand the duties and responsibilities of various PCBUs under
the legislation to manage risks to the health and safety of workers
and other persons at the workplace TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) identify key risk management terms and definitions
b) explain why and when risk control measures should be revised
and reviewed and when the HSR can request that this be done
c) identify a duty holders responsibility to eliminate or control risk
so far as is reasonably practicable under WHS legislation.

LO E2 Location in training resource (daysessionpage)

Understand how HSRs can use their functions and powers to
contribute to risk management activities in the workplace
TG PG PPP Activity

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EXPECTED LEARNER APPLICATION
Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) identify a range of hazards found within various workplaces and
their impact on workers
b) explain basic risk assessment procedure
c) identify different methods a PCBU may use to identify WHS
hazards and ways the HSR could contribute to that process
d) identify the purpose of workplace inspections and when this
should be done
e) demonstrate a HSRs role in workplace inspections and when
this should be done
f) identify ways a HSR can represent, monitor, investigate and
inquire into issues raised by their workgroup to ensure these
concerns are addressed.

LO E3 Location in training resource (daysessionpage)

Understand basic management concepts

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) use a risk assessment process to demonstrate basic risk
assessment principles and the use of simple risk assessment
tools
b) describe the concepts of safe place rather than safe person, and
the hierarchy of control
c) explain a HSRs entitlement to participate in the review of risk

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 control measures affecting members of their workgroup
d) use legislation or guidance material to identify control measures
for the identified risk or hazard
e) explain how HSRs can contribute to the selection of controls.

LO E4 Location in training resource (daysessionpage)

Identify the PCBUs obligations in relation to incident notification

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) provide examples of the types of incidents that could occur at
work
b) identify the duties placed on PCBUs in relation to notifiable
incidents
c) describe why a HSR should be advised by the PCBU of a
notifiable incident that has occurred in the workplace
d) use learning activities, such as a simulated incident
investigation, to identify tools and techniques that could be used
to investigate incidents.

LO E5 Location in training resource (daysessionpage)

Identify the type of assistance or support inspectors and entry
permit holders can provide a HSR
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

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Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) identify who can provide assistance to a HSR and under what
circumstances
b) identify the conditions under which a representative, including
an entry permit holder, may enter a workplace and any
legislative conditions/constraints
c) describe the role of a HSR when accompanying a WHS inspector
on an inspection of a work location
d) explain how accompanying a WHS inspector during an
inspection would assist a HSR in performing their functions
and/or exercising their powers.

LEARNING OBJECTIVE FISSUING A PROVISIONAL IMPROVEMENT NOTICE (PIN) AND DIRECTING THE CESSATION OF WORK

Description
HSRs will be able to use their knowledge of legislation to perform various functions and exercise powers to issue a provisional improvement
notice or a cease work direction. HSRs need to operate within the restrictions and requirements surrounding these two powers.
On completion of an approved training course, HSRs should be able to confidently interpret the WHS legislative framework and its relationship to
their role and powers.

LO F1 Location in training resource (daysessionpage)

Provide an overview of PINs

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) explain the purpose and functions of a PIN

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b) identify the restrictions in the legislation that prevent a HSR
from issuing a PIN
c) identify to whom a HSR can issue a PIN
d) describe the manner in which a person may issue a PIN.

LO F2 Location in training resource (daysessionpage)

Understand the features and content of a PIN

TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) identify that a PIN must be in writing
b) distinguish between what must be included in the content of a
PIN and what may be included
c) identify the extent of any changes a HSR can make to a PIN
once it has been issued
d) undertake an activity to complete a PIN (mandatory activity).

LO F3 Location in training resource (daysessionpage)

Identify the range of actions arising once a PIN is issued and
identify who would take these actions
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) identify the alternative courses of action that a person can take

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 when issued a PIN
b) describe the role and powers of a WHS Inspector when
reviewing a disputed PIN
c) identify appeal provisions for appealing inspector decisions.

LO F4 Location in training resource (daysessionpage)

Provide an overview of the right to ceaseor direct the cessation of
unsafe work
TG PG PPP Activity

EXPECTED LEARNER APPLICATION

Do the training resources contain sufficient content to enable the
HSR participant/s to:
a) explain the conditions or circumstances that would:
> cause a worker/s to cease work
> cause a HSR to direct the worker/s to cease work
b) identify any legislative restrictions placed on HSRs that prevents
a HSR from directing a worker to cease work
c) outline the processes a HSR must follow after giving a direction
to cease work of a worker/s
d) outline the employment conditions that apply to a worker/s who
have ceased work
e) outline what the role and function of a WHS Inspector would be
following a request from either the PCBU or the worker to attend
the workplace in these circumstances.

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PART 2MULTIMEDIA REGISTER
As part of any assessment, all media (DVD, CD, audio tape, and video) referenced in the TG must be listed in this Multimedia Register.

For example:

REFERENCE LISTING

Audiovisual Synopsis In-text example Reference details

DVDRisk Taker Real events and actual footage create Seven specific steps essential to risk Misc Publication
Risk Maker this absorbing study of risk management management process Nicholas and Smith

MULTIMEDIA REGISTER

List all of the multimedia used in the training and provide the following details:

Audiovisual Synopsis In-text example Reference details

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Linking multimedia to learning outcomes/expected learner applicationexample:

Alignment to Learning Covered in topic and

Media item Linkage to Expected learner application
Outcome session (day, session Presentation length
(type and title) (name and number)
(name and number) and topic)

DVDRisk Taker LO E2 Understand how HSRs b) Explain basic risk assessment Day 3session 2 30 minutes
Risk Maker can use their functions and procedure Risk Management
powers to contribute to risk c) Identify different methods a PCBU may
management activities in the use to identify WHS hazards and ways
workplace the HSR could contribute to that
process

Linking multimedia to learning outcomes/expected learner application

Alignment to Learning Covered in topic and

Media item Linkage to Expected learner application
Outcome session (day, session Presentation length
(type and title) (name and number)
(name and number) and topic)

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