CQR General Mechanic

Category Quality Requirements (CQR)
General (Mechanic)
10098907QDO000AG
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Date Department Signature

Designed by Alexander Lippmann 07/27/2016 CQE SQM M See esign attachment
Released by Harald Schmidt 07/27/2016 CQE SQM M See esign attachment
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Category Quality Requirements (CQR) General
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Continental Corporation Copyright Continental AG, 2007
Table of contents
1 Scope 4
1.1 General 4
1.2 Requirement engineering 4
1.3 Supplier and/or indirectly by the subcontractor(s) used abbreviations 5
2 General requirements 6
2.1 Test conditions and classes 6
2.1.1 Relevant places in vehicle classes 6
2.1.2 Temperature classes 7
2.1.3 Sealing classes 7
2.2 Cleanliness 8
2.3 Marking, Packaging and Labelling 8
2.4 Part identification Data Matrix Code 9
2.4.1 Position, size and content 9
2.4.2 Quality of the DMC 10
2.4.3 Process requirement 10
2.4.4 Lessons learned 11
2.5 Process Documentation 11
2.5.1 Control Plan 11
2.5.2 Work instructions 11
2.5.3 Failure catalog 11
2.6 Prototypes 12
2.7 Production Part Approval Process (PPAP) 12
2.8 Document language 13
2.9 Lessons learned 13
2.10 Incoming inspection and material storage 13
2.11 Safe launch concept and Run at Rate 13
2.12 Maintenance / Equipment calibration 14
2.13 Set up control / Start of production release 14
2.13.1 Initial qualification of process equipment 14
2.13.2 Production set-up 15
2.13.3 Test report presentation 15
2.13.4 Addition of equipment 15
2.13.5 Putting offline equipment back online 15
2.13.6 Product Re-Qualification 15
2.14 Special processes assessment 16
2.14.1 Heat treatment process 16
2.14.2 Plating process 16
2.14.3 Coating process 16
2.14.4 Welding process 16
2.14.5 Soldering process 17
2.14.6 Molding process 17
2.15 Laboratory QM System 17
2.16 Material/part colour 18
2.17 Potting process 19
2.18 Measurement System Analysis (MSA) 19
2.19 Surface tension 20
2.20 Design of experiments (DoE) 20
2.21 Release of plastic resins 20
2.22 China Compulsory Certification _ CCC or 3C 20
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Continental Corporation Copyright ( C ) Continental AG 2007 A4:2007-12
3 Reference 21
3.1 Normative references 21
3.2 Record of changes 21
3.3 Team 23
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1 Scope
This CQR General describes the requirements of CONTINENTAL associated with supplier for serial and spare parts
production and sale to CONTINENTAL.
These requirements apply to new components which will be introduced after this specification release date and do not
apply to components that were introduced and qualified by CONTINENTAL prior to this specification release date.
Meeting these requirements for previously qualified components are not required but preferred.
The requirements in this document apply only to the CONTINENTAL mechanical cathegories.
1.1 General
This document contains requirements for design/development, manufacturing and testing during qualification and
serial production at various production processes. In special cases where some requirements cannot be met for
individual part(s), the deviations must be made known to and agreed by the CONTINENTAL authorized person(s)
during the quotation phase before final sourcing decision and component qualification processes. If there is a
difference between these requirements and the component specification, explicitly stated requirements in the
component specification or the drawing take precedence over same requirements as stated in this document.
The requirements described in this document do not relieve the supplier from applying of their responsibility to meet
their own company's internal qualification program, their experience and knowledge of process; and product quality as
well, in order to reach the zero defects at CONTINENTAL and its customer.
Deviations need to be addressed to CONTINENTAL in written form without delay at least during SCR or before final
sourcing decision.
If SCR is not required, supplier has to initiate the discussion and confirmation with CONTINENTAL.
These requirements do not replace but are in addition to ISO/TS-16949 and VDA Standards.
In case the supplier uses a subcontractor for production and/or testing of devices, the supplier shall ensure
requirements stated in this and other CONTINENTAL documents are met either directly by supplier and/or indirectly
by the subcontractor(s) used.
1.2 Requirement engineering
The requirements of the product are specified in the drawing and specifications. These product requirements have to
be evaluated, proven by the supplier and furthermore stated in the feasibility commitment.
To review the maturity tasks/risks along the whole supply chain (Continental to tier n) the sourcing process of the
product with its sub-supplier (if applicable) shall include a risk assessment in terms of a maturity evaluation according
VDA which gives the indication how detailed the sourcing and the APQP process has to be performed.
The supplier must ensure that all requirements of the product are clearly understood by its supplier and its supplier is
capable for delivering the component according with the agreed requirements.
For products with dictated parts the responsibilities within the supply chain needs to be specified. A responsibilities
matrix must be defined at least over the following areas: Drawing and Specification, Series production Qualification
and Claim Management/ Non conformities.
The proposal has to be agreed in written form between the different parties.
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1.3 Supplier and/or indirectly by the subcontractor(s) used abbreviations
ANOVA Analysis of variance

AOI: Automatic Optical Inspection
APQP: Advanced Product Quality Planning
CA: CONTINENTAL Automotive
CN: CONTINENTAL norm
CmK: Machine capability index
CMM Coordinate measuring system
Cp: Process Capability
Cpk: Process capability index
CQI: Continuous Quality Improvement
CQR: Category quality requirements
DFME: Design Failure Mode and Effects Analysis
DOE: Design of experiment
DUT: Device Under Test
EIA: Electronic Industries Alliance
ESD: Electrostatic discharge
ETS: Environmental Test Specification
FMEA: Failure mode and effects analysis
FOT : First off Tool Parts
GADSL: Global automotive declarable substance list
GQA: General Quality Agreement
JEDEC: Joint Electronic Device Engineering Council
OEE: Overall Equipment Efficiency
OEM: Original Equipment Manufacturer
PCB: Printed circuit board
PCN/PTN: Product change notification / Product termination notification
Pp: Process Performance
PpK: Process performance index
PPAP: Production part approval process
PSW Part Submission Warrant
QPR: Quality Process Requirement
R@R: Run at Rate
RFQ: Request For Quotation
RH: Relative Humidity
RPN: Risk priority number
RT: Room Temperature
SCR: Supplier Component Review
SLC: Safe Launch Concept
SOP: Start Of Production
SPC: Statistical process control
SSC: Strategic Supplier Contract
Tg: Glass transition temperature,
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2 General requirements
2.1 Test conditions and classes
If nothing else is defined, the supplier shall determine, manage and control the work environment within the
measurement and test laboratory needed to achieve conformity to product requirements (such as noise,
temperature,humidity, lighting ...)
The supply voltage shall be measured at the equipment terminals. The equipment supply voltage levels are indicated
in the component specification.
2.1.1 Relevant places in vehicle classes
The mounting place has to be defined in the product documentation. Supplier has to request CONTINENTAL , if not
defined in the product documentation.
Category Relevant area on vehicle System example T Sealing

class class
1 Engine mounted Pressure sensor module D S2
Engine compartment Engine control unit
2 Gearbox mounted Gear box control unit D S2
Dashboard
3 Chassis mounted (interior) center console A S0
cross panel and center tunnel
Luggage compartment
Passenger compartment, floor
Passenger compartment, roof
Front area, interior, Front area, ext
4 Chassis mounted (exterior) Plenum panel, Rear area A S1
engine hood, Roof, lid/tailgate,
add-on parts (exterior)
Chassis mounted engine compartment
5 away from heat sources (splash area) B S2
Chassis mounted engine compartment Intake plenum
6 near heat sources Engine-mounted parts C S2
Doors (interior)
7 Door mounted Doors, side area (exterior) A S1
Transmission-mounted part
8 Unsprung masses Wheels, Wheels suspension C S2
9 Commodity specific place Tbd tbd tbd
T class and S class are valid as minimum requirement when no other information on temperatures or sealing
is mentioned in the drawing or the part specification.
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2.1.2 Temperature classes
Common temperature range classes for automotive components. Highest temperature for test is depending on the
test duration. PCB testing conditions according CQR PCB for more information.
Class Long term testing temperature Short term testing temperature Temperature for overload
(e.g. 3 000 h) (e.g. 240 h) (e.g. 6 h)
Tmin C to Tmax C Tmax Tmax
A -40 to 85 2 110 2 135 2

B -40 to 105 2 125 2 150 2
C -40 to 125 2 150 2 175 3
D -40 to 150 2 175 3 200 3

E -40 to 175 3 200 3 225 3
F -40 to 200 4 225 4 250 4
G -40 to 225 4 250 4 275 4

H -40 to 250 4 275 4 300 4
2.1.3 Sealing classes
Test conditions and requirements are defined in the IEC 60529

Degrees of protection provided by enclosures (IP code).
Sealing class S0 S1 S2 S3
Degree of sealing Unsealed Spray proof Jet Spray according Sealing to

according to IEC according to IEC to IEC 60529 IP immersion
60529 IP x0 60529 IP x3 x6 300 mbar
according to IEC
60529 IP x8
Relevant areas in Dry areas of vehicle Parts situated Parts located in Parts located in
the vehicle : e.g. area 3 7 low on area 5 area 1 4 7 area :1 4 - 7
according (interior): (exterior) 8 (exterior) 8
Table above
The quoted areas or applications are given for information, but the list is not exhaustive.
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2.2 Cleanliness
The technical cleanliness is a design feature; therefore, it will be defined in the drawing/specification of the
component.
Cleanliness levels shall only be compared if they are in the same measurement units.
All CONTINENTAL technical product related standards dealing about Technical Cleanliness are
mentioned in TST N 002 02.00-000 Standards for Product Cleanliness
Measurement systems and analyze methods are described in VDA 19 or ISO 16232.
Concerning the technical cleanliness the contract partners have to agree upon a cleanliness specification
and test instruction based on VDA 19 or ISO 16232 requirements.
2.3 Marking, Packaging and Labelling
With the start of pre-series production a part revision history has to be initiated by the supplier.
Cavities must be identified with date code on the part if not otherwise agreed.
The part's packaging shall be designed in a way that no damage could occur after the final inspection. This
requirement has to be included in the process FMEA and needs to be defined according with Logistics requirements.
The labeling of packaging must be agreed with Logistic department,

The traceability information assigned by supplier in field Batch-Number must be the unique key for forward and
backward trace.
ESD Safety:
In case of electronic components are included in the product ESD-regulations shall apply according to IEC 61340-5-1.
and EC 61340-5-2, even for the storage, transportation and handling of the parts, the ESD regulations have to be
ensured and approved on a regulray audit base. At the supplier production location an ESD responsible shall be
defined to relealise and check the compliance to the ESD regulations.
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2.4 Part identification Data Matrix Code
If requested, supplied components have to be identified using DMC code. For marking a DMC error checking and
correction algorithm 200 (ECC200) shall be used.
New under developing products shall use direct part marking, labeling is only applicable for existing products
Preferred solution:
Direct part marking via laser marking or other appropriate methods should be in agreement to CONTINENTAL.
Alternative solutions should be discussed and agreed during SCR or up front business award:
Label application is accepted only for existing parts
Ink jet printing is not allowed for high quality requirement
Parameters like position, size, tolerances, flatness, surface structure, surface roughness, surface tension, tolerances
of raw material, specification for customer markings and quality of the code has to be defined and agreed with
CONTINENTAL project team during SCR based on the specific project needs.
The Supplier has to ensure the control of the DMC marking process is at the exact position in a clear and constant
quality.
2.4.1 Position, size and content
Figure x and y show the required dimensions of the DMC
Total free area Total free area
Data Matrix Code Data Matrix Code

Quiet zone Quiet zone
Positioning tolerance
Positioning tolerance (code on label)
Positioning tolerance (label on part)
Figure x: Dimensions for direct laser marking Figure y: Dimensions for label
The required minimum free area is calculated as shown below:
Free area = DMC size x module size + 4 x module size (Quiet Zone) + 2 x positioning tolerance
DMC for Printed Circuit Board (PCB)

The identification of printed circuit boards shall have a Data Matrix Code (DMC) marked by CO2 laser machine.
Size, content and position of DMC shall be defined by CONTINENTAL and agreed between supplier and
CONTINENTAL.
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DMC for non PCB components
Housings and mechanical parts shall be marked with the correct content at the specified position. Content and
position shall be defined by CONTINENTAL and agreed between supplier and CONTINENTAL
To ensure a stable marking and reading performance the module size of DMC shall not be smaller than 0.25
mm (=10 Mil).
2.4.2 Quality of the DMC
Symbol print quality requested is according to ISO/IEC 15415 standard. (Bar code print quality test specification), and
full compliance to the ISO/IEC 16022 standard (Data Matrix bar code symbology specification).
Quality verification requirement:
Qualification/validation to be done during APQP and included in PPAP.

Periodic verification to be included in Control plan, frequency to be agreed.
o Measurement done with a qualified 2D data-matrix code verifier, conform to the ISO/IEC 15426-2 (like
Microscan Quadrus or Cognex Dataman).
o Durability test has to be discussed and agreed during SCR.
Quality criterion:
For DMC: the quality grade shall reach at least Grade 3 B according to
AIM/DPM Quality Guideline, Revision J, 2006.
Any deviation to this grade needs to be agreed during SCR meeting.

Text objects and logos shall be marked clearly and complete with high contrast.
Inspection criteria for DMCs:

Symbol contrast (contrast)
Axial non-uniformity (ratio of height to width)
Grid non-uniformity (shape of reticule)
Cell modulation (proportion of dark and light modules in the data field)
Fixed pattern damage (finder and alternating pattern, rest area)
Print growth (proportion of dark and light elements)
2.4.3 Process requirement

FMEA
The identification of the part has to be assessed in the DFMEA (position, size, content).
The laser marking/ printing process, scanning process have to be considered in the PFMEA, in order to cover
whole DMC process from input to output.
Marking of new materials
To test the marking ability of new materials and to define the process parameter, it is strongly recommended for the
supplier to get samples in early stage. In addition, the supplier is requested to confirm the marking during SCR with
CONTINENTAL.
Marking process
The actual settings have to be developed and verified for new products. All process parameters have to be stored in
the marking program and frequently backed up at least after adjustment.
The marking process has to ensure, that the marked layout is at the required position in a clear and constant quality
as per specification.
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Readability Test standard requirement:
100% of DMC (each DMC on each housing/mechanical part/PCB) shall be checked by a suitable scanner or camera
system.
Other requirements:
Equipment and Parameters of marking equipment (incl. angle, distance).

Traceability concept, cycles times, process flow and emergency plan have to be discussed during SCR.
The maintenance and calibration of DMC equipment e.g. scanner, laser marking machine, have to be
complied with the Maintenance / equipment calibration chapter.
2.4.4 Lessons learned

For laser marking to avoid unclear printing, the material surface shall be suitable for being marked with a
laser.
In case of metal marking, polishing of the surface or surface treatment in the DMC area to improve the
contrast may be necessary.
In the case that labeling has to be used, the glue and material shall be suitable to avoid any label dropping.
Marking of metal or plastics generates toxic fume or dust, which can be danger for health and also reduce the
marking quality. Therefore an exhaust system is recommended to be installed in the marking cell.
Ensure the accessibility of the data matrix to be properly read it (to avoid shadows that can interfere with the
contrast).
2.5 Process Documentation
2.5.1 Control Plan
Control Plan contains written descriptions of the systems for controlling parts and processes. The control plan shall:
list the controls used for the supplier manufacturing process including sample size and
frequency
include methods for monitoring of control exercised over special characteristics defined by both
CONTINENTAL and the supplier
include the CONTINENTAL required information, if any
initiate the specified reaction plan when the process becomes unstable or not statistically capable
include documentation about periodical tests (e.g.: requalifications, product audits)
2.5.2 Work instructions
Work instructions shall include the critical characteriscs and must show with drafts or pictures for actions and
reactions with the machines, equipments and operators. Pictures of good and bad parts shall be added in the work
instruction to help the operator during self operation control.Work Instruction should be displayed at work stations
during operation in progress. The language of the instruction must be understandable by the operator.
2.5.3 Failure catalog
In case visual inspection,it has to be performed according to a detailed failure catalogue. This catalogue has to be
mutually agreed and shall contain all known failure types defined wherever possible /applicable by pictures. The
failure catalogue has to be updated continuously by the supplier by implementing all new failure types, which has to
be communicated to CONTINENTAL.
The language of the instruction must be understandable by the operator.
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2.6 Prototypes
For each project phase or main delivery, prototypes could be delivered by the supplier according to the sourcing
contract. These parts have to be marked properly as prototypes.
These prototypes will be made with:

Preferably "Hard" prototype tools (aluminum or steel mold)
If it is requested, for the parts, they must be dimensional representative, have a surface treatment and be
made out of the serial material.
The process flow and list of used tools for prototyping shall be provided together with the samples.
2.7 Production Part Approval Process (PPAP)
Initial samples report is submitted according GQA and AIAG PPAP (latest version).
Unless not otherwise required, PPAP submission shall be done according submission level 3.
If not otherwise agreed, the supplier shall use the CONTINENTAL PSW Coversheet for PPAP submission.
Electronic initial samples report files are preferred.
Unless not otherwise specified, all measurements have to be performed under standard atmospheric conditions
described in 2.1. For plastic parts, artificial ageing of the measured samples in an oven +85C for 48 hours is
required, followed by stabilization during 24 hours in standard atmospheric condititions (see 2.1)
Dimensional report
The dimensional reports shall contain the following elements:

All dimensions of the drawing shall be measured from each cavity and each tool (Number of parts is defined
in AIAG PPAP minimum is 5 pcs.).
Dimensional correlations are not accepted (direct measurements only).
If no special characteristics are identified on product specification / drawing, critical dimensions could be defined
within SCR Process, which shall be considered as special characteristics.
All capabilities on defined dimensions are calculated on 125 parts min (per tool/per cavity).
Statistical Process Control
All special characteristics and key process parameters as defined by the FMEAs and control plan must be subjected
to monitoring and control. Key parameters controlled through SPC must have a minimal process performance (long
term capability).
Please refer to GQA for further details.
In any case of deviation, an actions plan shall be attached to the dimensional reports.
Dimensional reports shall contain the manufacturing date of the measured samples.
Dimensions measured by 3D measuring machine or adequate equipment (e.g. optical, polished cut image,
etc.) must be expresed by using the International System of Units.
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2.8 Document language
All documents submitted to CONTINENTAL must be written in English.

Recommendation for local and production documents used on the process line are in both languages
(english and local)
2.9 Lessons learned
The supplier shall install and maintain a system for lessons learned and best practices collection and use the lessons
learned for serial and spare part production and project phase.
The system must be effectively updated and evidences of the use shall be visible in the project meeting minutes as
well as in the FMEA reviews.
2.10 Incoming inspection and material storage
The supplier shall ensure the quality and the conformity of the supplied components.
Incoming inspection, including tests and sub supplier conformance documents analysis shall be ensured, which may
include, but not limit to: Appearance, dimension, yield strength, hardness, magnetic properties, density, quality lost
until the sub supplier is allowed to ship to stock according to local procedures.
When the inspection cannot be done at the Supplier, the supplier has to require a certificate of compliance from sub-
Supplier, reporting the exact required measures done on the delivered batch. The documentation and records for the
verified material must be properly maintained as evidence of the inspection.
The Supplier must ensure that product which does not conform to product requirements is identified and controlled to
prevent its unintended use.
Material shall be stored protected against weather influences, dust, shocks and dirt to avoid any cause of damage.
Corrosion protection actions have to be implemented and shall be reviewed with CONTINENTAL.
For further specific requirements, please refer to the related CQR.
2.11 Safe launch concept and Run at Rate
If it is required, the supplier has to comply with GQA regulation on SLC. it must be submitted and agreed with
CONTINENTAL SQM in an early stage..
The SLC agreement shall contain

content of measurement / actions
start date of SLC activities
covered volume and / or time
exit criterias
If not waived the R@R has to be performed by the supplier to evaluate the capacity and production readiness of the
process, witnessed by Continental. The date for the R@R must be defined during the SCR between the supplier and
CONTINENTAL. In any case the supplier is required to perform the R@R either with on site verification of
CONTINENTAL or internally.
Reports with results must be available.
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2.12 Maintenance / Equipment calibration
Tools (Molds) must be cleaned after every production run. Preventive maintenance shall be carried out according to a
defined planning.
Maintenance and tool report (monitoring of shots, information to CONTINENTAL if 70 % of life time is reached,
minimum maintenance requirements) have to be documented. Inside pressure and temperature have to be monitored;
method has to be reviewed in the SCR.
Each tool must be immediately recognizable with its status: e.g waiting for maintenance, e.g ready for production, e.g
waiting for cleaning.
Tool shall be stored and protected against weather influences, dust, shocks and dirt to avoid any cause of damage.
Corrosion protection actions have to be implemented.
A spare part list for machines and tools must be available at supplier side and checked regularly. A minimum stock for
difficult to procure parts must be defined.
For more detailed information see CQR Tooling.
Machine maintenance
Maintenance has to be carried out following the maintenance plan of the machine OEM.If the maintenance is done
internally, maintenance staff must be qualified for the tasks.
Calibration of sensors in the machine shall be included in the maintenance plan of the machine.
The supplier shall maintain spare parts, in house or quickly available, to prevent any machine breakdown.
Equipment calibration
All equipment used for measurement, tests and/or calibrations shall be calibrated before being put into service. The
laboratory shall have an established program and procedure for the calibration of its equipment, these including
equipment for subsidiary measurements (e.g. for environmental conditions).
Basis for these technical procedures is EN ISO 10012or written instructions/recommendation from equipment
manufacturer. If not otherwise specified an annual calibration is necessary.
2.13 Set up control / Start of production release
2.13.1 Initial qualification of process equipment
The initial process equipment qualification is based on the component reliability qualification which proves the
reliability of the component using the process equipment within process parameter range specified in the control plan.
Before running mass production, the production process must be released by measuring and testing and first
samples (first off) stored during the production run by the supplier, including tools, personal, machine, equipment,
documentation released (Process Sign-Off or equivalent). This shall also include production capacity calculation. All
related evidences shall be kept available by the supplier and ready to be evaluated upon CONTINENTAL request.
If applicable, the last parts (last off) of the production run, must be measured, tested and stored with the specific tool
until the next production run.
CONTINENTAL demands that sufficient cooling tracks for handling, packaging, storing and measuring after molding
are available.
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2.13.2 Production set-up
Process data must be secured against data loss (Power shutdown, hard disc crash, etc.) The program backup has to
be stored with a change index. The machine program must be protected against changes/manipulation by key or
password. Only the authorized person can change the settings by meeting the qualified parameter ranges. Except tool
related re-adjustment done by the operator.
The process parameters are defined by the supplier based on their experience by using statistical models such as
DOE or systematic approach. In any case the supplier must be in position to explain such information.
Parts from the set-up must be segregated and scrapped.
When plastic material is changed (e.g. type, color...) a written procedure must be properly implemented and in use to
avoid mixture of raw material.
Work floor lay out
When the vendor's factory combines automotive and non automotive processes/lines, CONTINENTAL demands that
the supplier dedicates an area on the work floor to automotive lines and that the lay out clearly shows the separation
between the different areas.
2.13.3 Test report presentation
The report shall present for each individual lot every collected data with the associated statistical
analysis (upper CONTINENTAL specification limit, lower CONTINENTAL
specification limit, minimum value, maximum value, average, standard deviation,
Cpk, Ppk,...).
2.13.4 Addition of equipment
Supplier is required to qualify additional production/test equipment used in production flow for the CONTINENTAL
parts even if the equipment is from the same brand, model and capacity as that one already used
with initial qualification flow. Supplier must inform to CONTINENTAL according with QPR process change
management.
If multiple machine will be used in mass production with or with out/multiple tooling combination, the PPAP
shall be performed with samples from each machine and/or combination, the set-up for each machine shall
be available, the list of the machine and/or tooling combination shall be also included within PPAP
documentation.
The PPAP documentation must include the combination machine-tool.
2.13.5 Putting offline equipment back online
Equipment that is taken offline for repair, maintenance, or service can only be put back online in accordance with a
formal and well defined procedure. These procedure must be defined by the quality management system and made
available to CONTINENTAL. These procedures have also to cover part handling of semi-manufactured parts which
remain in tool / machine during production-break by power-cut.
2.13.6 Product Re-Qualification
Requalification process refer to GQA and AIAG PPAP.
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2.14 Special processes assessment
AIAG has defined special processes system assessment, called CQI, for the following processes:
Heat treatment , Plating, Coating, Welding, Soldering and Molding, so called CQI-9, CQI-11, CQI-12,CQI-15, CQI-17
and CQI-23.
CQI assessment is mandatory and shall be included in every VDA 6.3 process audit containing above mentioned
processes.
The result of the different CQI self assesment will be verified during part of VDA 6.3. Audit.
2.14.1 Heat treatment process
CONTINENTAL requires from his suppliers and sub suppliers which deliver heat treated parts to perform at least once
a year an audit according to AIAG / CQI-9 "Special Process: Heat Treat System Assessment" (HTSA) and send it to
CONTINENTAL on request. This could be part of annual requalification
Additionally, CONTINENTAL requires the following be implemented throughout our supply chain for Heat treated
components:
Tier 2 suppliers (direct suppliers to CONTINENTAL) that DO NOT perform internal Heat Treatment
(outsourced):
o Update your control plans to include an Incoming Inspection for mechanical property hardness, as
specified on the drawing or individual specification. This must be random inspection on each lot of
received material (skip lot procedures not allowed)
Tier 2 suppliers (direct suppliers to CONTINENTAL) that DO perform internal Heat Treatment, or commercial
Heat Treatment suppliers to CONTINENTAL, or Tier 3+ commercial Heat Treatment suppliers to
CONTINENTAL via Tier 2 direct suppliers:
o Update your control plans to include all In-process/final test frequencies listed in AIAG CQI-9 Heat
rd
Treat system Assessment 3 Edition (and all subsequent editions), for all applicable process tables.
If Heat Treatment process is outsourced by a Tier 2 supplier (direct suppliers to CONTINENTAL), the Tier 2 is
responsible to ensure that these requirements are cascaded to the Tier 3+ commercial Heat Treatment suppliers.
2.14.2 Plating process
CONTINENTAL requires from his suppliers and sub suppliers which deliver plated parts to perform at least once a
year an audit according to AIAG / CQI-11 "Special Process: Plating System Assessment" and send it to
CONTINENTAL on request.
2.14.3 Coating process
CONTINENTAL requires from his suppliers and sub suppliers which deliver coated parts to perform at least once a
year an audit according to AIAG / CQI-12 "Special Process: Coating System Assessment" and send it to
2.14.4 Welding process
CONTINENTAL requires from his suppliers and sub suppliers which deliver weled parts to perform at least once a
year an audit according to AIAG / CQI-15 "Special Process: Welding System Assessment (WSA) and send it to
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2.14.5 Soldering process
CONTINENTAL requires from his suppliers and sub suppliers which deliver soldered parts to perform at least once a
year an audit according to AIAG / CQI-17 "Special Process: Soldering System Assessment (SSA) and send it to
2.14.6 Molding process
CONTINENTAL requires from his suppliers and sub suppliers which deliver molded parts to perform at least once a
year an audit according to AIAG / CQI-23 "Special Process: Molding System Assessment (MSA) and send it to
2.15 Laboratory QM System
policy and targets

o clear defined targets, statement of the management fixed in the laboratory handbook, process
instruction or general QM handbook.
system
o defined QM structure or laboratory QM system with respective interfaces to the overall QM system.
Test and measuring equipment
Supplier has to ensure the availability of sufficient measurement labatory and equipment on production
area if not otherwise agreed during SCR. Supplier has to consider also logistic efforts in the timing
planby using external measurement laboratories. Only ISO IEC 17025 certified external laboratories are
allowed.
Control of equipment
o listing of the hardware, available equipment and layout of position, e.g. laboratory, production area
o record of capacity and utilization of test equipment
o traceable continuous calibration, look about contracts with the customer, specifications, laws and
directives
condition of the test/measuring equipment

o climate (humidity and temperature) controlled and recorded
o power supply must be controlled for disturbances, reliability, variations
o Emergency plan must be documented
Test and measuring
Methods
o approach for selecting the appropriate test equipment/method for the individual tasks, which shall
contain: suitable workflow, technics, customer specifications, law rerquirements, state of the art, etc.
Procedures
o written instruction of the individual operation as process description with parameters and single steps
o flowchart specifying what tests need to be done and what conformity to the specification is required at
all stages of test process
Designation
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Results documentation
o Define how and in which form the results documentation has to be done and it is controlled inside the
company
o Tracing of test results through all test processes
Laboratory member of staff
Expertise judgement (for tests and products)

o authority of decisions must be defined in the laboratory reference book, job description or
organization chart
Adequate basic knowledge (theory)

o qualification level must be defined in the job description or similar
o training matrix has to be available and up to date
Adequate basic knowledge (practical)

o confirmation about this must be traceable and documented in the personal file, laboratory reference
book or similar
Test samples identification and handling
Identification
o identification system for test samples from incoming to outgoing
Handling
o defined handling of the test samples for all laboratory areas
Protection
o definition of the protection of the parts against damaging
Removal
o definition of the storage period and controlled disposal
Separation
o definition of the handling of failed/suspect material
Re-usability of Test Samples
Samples used for non-destructive qualification tests may be used to populate other qualification tests. This will be
mutually agreed within the specific project.
Samples which have been used for destructive qualification tests may not be used any further except for engineering
analysis.Further agreements to be made during SCR process
Document control
procedure identifying the current revision status and distribution of documents

system to keep the specifications up to date at all workplaces and at sub-contractors
2.16 Material/part colour
If applicable, the colour of the materials are defined according colour catalogs e.g. RAL catalog. The system RAL
DESIGN presents the possibility to define a shade.
Designation
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10098907QDO000AG 18 of 23
In order to admit tolerances in the colour grade, the shade degree must be defined between CONTINENTAL and its
supplier. Colour limits will be explicitely written in the component drawing or the specification.
Ex: for JET BLACK: plastic RAL 9005 can be described as following
Colour limit "bright" according RAL XXXX: tbd approved by CONTINENTAL in written form
Colour limit "dark" according RAL YYYY: tbd. approved by CONTINENTAL in written form
2.17 Potting process
The major purpose of potting of a unit is for environmental protection.

The potting material to be applied has to be defined on project base. The supplier shall clarify the
handling and the processing of the potting material in detail with the manufacturer.
Furthermore the pretreatment and the curing conditions need to be defined based on the project
and process needs before definition of the process flow.
In addition the adhesion of the potting to the surface shall be defined on project base; the need of
plasma treatment needs to be evaluated. The construction of the potting area needs to be verified
regarding potting overflow and avoidance of air embedding within the potting compound.
Also the change of viscosity during curing process of the potting compound needs to be considered (e.g.
design of the component or handling of the parts during curing process etc.).
The allowance of entrapped air within the component needs to be defined on project level upfront
business award. In avoidance of air bubbles, the help of vacuum - or pressure- potting chamber
needs to be verified.
Visual inspection with magnifier to check the bubbles: acceptance according agreement.
Materials
Potting types: most used Epoxy, Polyurethane and Silicone
Other types : Acrylic, Polyester and hot melts material
2.18 Measurement System Analysis (MSA)

General reference is the AIAG MSA Handbook lastest version and GQA requirements.
If MSA is rejected a corrective action plan is mandatory. The consistency of the measurement system must be
ensured during its usage in serial and spare part production.
The MSA study has to be repeated in case of major changes either on product, production process or measurement
system including measurement process.
In any case only calibrated measurement systems are allowed to use
During qualification, all measurement systems according control plan have to be studied, means qualification and
series equipment have to fulfill MSA requirements
Suppliers could use Average and Range or ANOVA methods, except when Average and Range is defined as not
allowed during SCR meeting in sourcing phase due to CONTINENTAL customer specific requirement.
Without other CONTINENTAL specific agreement MSA study has to demonstrate repeatability and reproducibility,
typically done on 10 parts, measured 3 times by 3 operators.
If there are not 3 operators or 10 parts potentially available, rule has to be defined during SCR meeting to ensure data
number (sample size) between 30 and 90.
The confidence level for the calculation of the indicators is 99.73 ; i.e. the factor of the standard deviation is multiplied
with must be 6.
Designation
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10098907QDO000AG 19 of 23
2.19 Surface tension
Surface tension requirements have to be defined and agreed with CONTINENTAL project team based on the specific
project needs (defined areas for surface tension). If not otherwise defined, DIN ISO 8296 should be used as
reference.
Recommended test ink is produced by:

Arcotest GmbH
Rotweg 25,
D-71297 Moensheim, Germany
2.20 Design of experiments (DoE)
DoE (design of experiments) is a method to plan and to evaluate statistical test results and experimental purposes.
Target is to get information and the context between input and output of a process.
CONTINENTAL request to using DoE for complex processes as traceable method for process planning and definition
(e.g. process parameters definition ) In case DoE was performed, the result has to be documented and have it
available for reviewing by Continental per request.
2.21 Release of plastic resins
In case that no Resin is clearly defined on the Drawing or Specification (Brandname),

the supplier must select a resin according the list of CONTINENTAL released resins in
alignment with CONTINENTAL Engineering.
2.22 China Compulsory Certification _ CCC or 3C
In December 2001, the State General Administration of Quality Supervision, Inspection and Quarantine of the
People's Republic of China issued the Regulations for Compulsory Product Certification. The Compulsory Product
Certification System began to replace the original Quality License System for Commodity Inspection and Safety
Certification System for Electrical Equipment.
The abbreviation of China Compulsory Product Certification is CCC or 3C. It is the statutory compulsory safety
certification system and the basic approach to safeguard the consumers' rights and interests and protect the personal
and property safety, which is adopted widely by international organizations.
In automotive industry, it includes totally 15 sub-categories which are required for 3C certification:
1. Lamps and lanterns
2. Retro reflector
3. VDR (Vehicle Data Recorder)
4. Car body reflectors
5. Brake hose
6. Rearview mirror
7. Horn
8. Fuel tank
9. Door lock and hinges
10. Interior materials
11. Seat and headrest
Designation
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10098907QDO000AG 20 of 23
12. Burglar alarm
13. Safety belts
14. Tires
15. Shatterproof glass
For these products, 3C audit is conducted by the organization CQC (China Quality Certification Centre) which is
authorized by China government. National standards are the basis of 3C certification. For OEM, if there is 3C
requirement on parts, there will have a 3C mark defined on the drawing , it is required for the product assembly , not
required to the sub-components, and 3C is compulsory wherever (domestic or oversea) the part is produced and the
required parts are forced to be branded with a 3C mark.
For CQC Certification Scope and Rules for Motor vehicle and safety parts , details can be found in below link:
http://www.cqc.com.cn/english/ProductCertification/CCC/CertificationScope/webinfo/2014/09/1409864495822934.htm
.
3 Reference
3.1 Normative references
A2C00022907AAA General Quality Agreement

AIAG PPAP
AIM DPM Quality Guideline,
CONTINENTAL SUPPLIER MANUAL LOGISTICS
DIN ISO EN 2234 Packaging - Complete, filled transport packages and unit loads - Stacking
tests using a static load
ISO 2247 Vibration test at fixed low frequency
ISO 2248 Drop Testing Machine
ISO 8296 Surface tension
IEC 60529 Degrees of protection provided by enclosures
ISO 16232 / VDA 19 Cleanliness of components for fluid circuits
AIAG CQI- Special process: CQI 9 11 12 15 17
TST N 002 02.00-000 Standards for Product Cleanliness
3.2 Record of changes
Revision Date Authors Reason of the changes chapter modified
A Dec 2006 JDS Creation
B April 2007 JDS Alignment with GQA revC 1.2
C March 2008 JDS Changes in cleanliness data table + 2.14

heat treatment 2.15
Laboratory QM system 2.16
D May 2010 JDS General review + data matrix code 2.3
Introduction MSA 2.19

E August 2012 JDS Introduction process potting 2.18
Introduction Colour material 2.17
Designation
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10098907QDO000AG 21 of 23
Introduction CQI-9 CQI-15/17 2.15
Update cleanliness 2.2
Update PPAP 2.7
F November A.Lippmann Update General 1.1
2013 Update Test Conditions 2.1
Update Temperature classes 2.1.1.2
Update Cleanliness 2.2
Update Marking 2.3
Update Data Matrix Code 2.4
Update PPAP 2.5
Update Equipment calibration 2.12
Introduction Surface tention 2.19
Introduction DoE 2.20
Designation
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10098907QDO000AG 22 of 23
G July 2016 A. Lippmann Overall reviewing with CQR QCM
owners and input from BU SQMs
Update General 1.1
Adding Engineering Requirement 1.2
Update Abbreviation 1.3
Update Test Conditions 2.1
Update Cleanliness 2.2
Combining Marking, Packaging 2.3
and Labeling requirements
Update Data Matrix Code 2.4
Increasing requirements for 2.5
Process Documentation (before
called Control Plan)
Adding Prototypes Requirement 2.6
Update PPAP 2.7
Update Document Language 2.8
Update Incoming inspection and 2.10
material storage
Update Safe launch concept and 2.11
Run at Rate
Update Maintenance / Equipment 2.12
calibration
Update Set up control / Start of 2.13
production release
Update Special processes 2.14
assessment
Adding CQI-23 requirement 2.14
Update Laboratory QM System 2.15
Update Material/Part Color 2.16
Update Potting Process 2.17
Update MSA 2.18
Update DOE 2.20
Adding Release of plastic resins 2.21
requirement
Adding China Compulsory 2.22
Certification _ CCC or 3C
3.3 Team
Team below is only core team
Name Department
Alexander Lippmann CQE SQM M MSC
Hong Teck Oh CQE SQM M MSC
Fernando Sanchez CQE SQM M MEx
Designation
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10098907QDO000AG 23 of 23
S-list Id: 5370217 Creation date: 28 Oct 2016 20:17:11
S-list file: CQR_General_ Rev 10098907AG Last action date: 07 Dec 2016 14:24:06
Final_Approved by HS.pdf
Status: Approved Duration: 39 day(s)
Group: QA (Quality Automotive) Category: Other
Explanation: CQR Gerneral - Updated
___________________________________________________________________________________
Initiator name: Sanchez Fernando Initiator email: fernando.sanchez@continental-
corporation.com
Initiator department: A_FINCENT_00000000000000-QUALILTY Initiator login name: fsanchez
CENTER
Signers Function Set type/name Decision S-list comments

Schmidt Harald(PA SQMM4) Accept
uid02197 - Individual signer 30 Nov 2016 09:28:20
harald.3.schmidt@continental- via eSign
corporation.com
Guzman Omar(CFX-CFX-SUPPLIER Accept
QUALITY) Individual signer 07 Dec 2016 14:24:05
uid85004 - omar.guzman@continental- via eSign
corporation.com

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Date Department Signature

Category Quality Requirements (CQR) General

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Category Quality Requirements (CQR) General

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Category Quality Requirements (CQR) General

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1.2 Requirement engineering

Category Quality Requirements (CQR) General

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ANOVA Analysis of variance

Category Quality Requirements (CQR) General

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2.1 Test conditions and classes

2.1.1 Relevant places in vehicle classes

Category Relevant area on vehicle System example T Sealing

9 Commodity specific place Tbd tbd tbd

Category Quality Requirements (CQR) General

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Tmin C to Tmax C Tmax Tmax

A -40 to 85 2 110 2 135 2

D -40 to 150 2 175 3 200 3

G -40 to 225 4 250 4 275 4

2.1.3 Sealing classes

Test conditions and requirements are defined in the IEC 60529

Degree of sealing Unsealed Spray proof Jet Spray according Sealing to

Category Quality Requirements (CQR) General

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2.3 Marking, Packaging and Labelling

The labeling of packaging must be agreed with Logistic department,

Category Quality Requirements (CQR) General

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2.4.1 Position, size and content

Figure x and y show the required dimensions of the DMC

Total free area Total free area

Data Matrix Code Data Matrix Code

The required minimum free area is calculated as shown below:

DMC for Printed Circuit Board (PCB)

Category Quality Requirements (CQR) General

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2.4.2 Quality of the DMC

Quality verification requirement:

Qualification/validation to be done during APQP and included in PPAP.

AIM/DPM Quality Guideline, Revision J, 2006.

Any deviation to this grade needs to be agreed during SCR meeting.

Inspection criteria for DMCs:

2.4.3 Process requirement

Marking of new materials

Category Quality Requirements (CQR) General

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Equipment and Parameters of marking equipment (incl. angle, distance).

2.4.4 Lessons learned

2.5 Process Documentation

2.5.1 Control Plan

2.5.2 Work instructions

2.5.3 Failure catalog

Category Quality Requirements (CQR) General

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These prototypes will be made with:

2.7 Production Part Approval Process (PPAP)

Electronic initial samples report files are preferred.