MG-630-152 Organizational Behavior & Leadership

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1)Please write a short essay in which you describe a typical day in the life of a fictional
manager in a fictional company. Your essay should be a minimum of two pages long. It
should clearly define and show (1) what a manager is and (2) what a managers functions
are. As you write about your managers day, please show him/her using each management
function, making sure to say (3) which of his/her actions throughout the day demonstrate
particular management functions and how those actions demonstrate particular
management functions, and (4) how each management function affects her/his relationship
with subordinates, superiors, or both.

In the organization CEO or manager is senior chief who settles on some choice and plan along
objectives. As indicated by the data which is gathered, the senior supervisor arrange the
objectives and credit the assignment to every office. What's more office chiefs are center
administration. For example, deals division, data innovation division, trade division, and after-
deals office is in the change of the after-deals administration. Every office has their task and the
directors in charge of checking the procedure and get the assignments from CEO. For instance ,
the directors offers office get the objectives the amount of offer the have to persuade and screen
the workers to complete deal, and input about the business circumstance. At the point when the
workers has the business they have to pass the data to the trade division and correspond with
them about the points of interest.

The chief business division ought to screen the understrapper to manage the contact an direction
with the supervisor of offers office. What's more group pioneers are operational administrators,
they get assignment from center and work the work with workers. As per the above statement, on
account of diverse positions and obligations, they have distinctive administration capacities and
part. The associations exist to accomplish objectives and the methods for attaining to the and all
the things are managed by chiefs. So the chiefs have arranging capacity include characterizing an
association's objectives, building a general technique , for attaining to those objectives , and
adding to an exhaustive set of arrangement to coordinate and direction exercise, for example
performed by CEO and different directions.

Also sorting out capacity alludes administrators are in charge of outlining and association's
structure. Each association contains individuals. This driving capacity. To guarantee things going
as they ought to , administration must screen the association's execution and contrast it and
beforehand set objectives. In the event that there are any deviations, directors ought to recover
the association on track. That demonstrate the controlling capacity. Administrator alludes to a
person who attains to objectives of association trough other individuals. Directors decide, assign
assets and direct the exercise of others to accomplish objectives.

So in a subtle elements organization there are few sorts of directors, and they have distinctive
assignment and obligations. Diverse chiefs have distinctive obligation and perform diverse parts.
There are three sorts of parts, including interpersonal part, enlightening parts, and decisional
parts interpersonal parts allude all chiefs are obliged to perform obligations that are stately and
typical in nature, for example nonentity, pioneer and contact. Also all supervisors gather data
from outside associations and establishment , regularly by examining the news media and
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conversing with other individuals to learn of changes in general society tastes. This is
enlightening parts likely screen disseminator, and representative. The chiefs settle on choice that
perform decisional parts, including business visionary, aggravation handler, asset allocator and
moderator.Taking after the over, every director have diverse obligation and have distinctive parts
. they impart arrange with their pioneer or understrapper, settle on choice , and control the
procedure. Despite the fact that completing their employments, the supervisor attain to the
association objectives.

2. In the United States, there are several classes of people who the federal government
protects from employment discrimination based on group membership. Groups currently
considered federally protected classes include race, color, sex, religion, national origin,
disabilities, and age (40 and older). For companies, diversity presents both challenges and
opportunities. Please imagine a workplace that is experiencing increased gender and
national origin (please say exactly which nation the person is from). Write a short essay, a
minimum of two pages long, in which you discuss both gender and national origin and for
each detail what you feel might be at least (1) two ways a company might increase its
gender and national origin diversity, (2) why/how gender and national origin diversity
would benefit the company (give examples), (3) two challenges gender and national origin
diversity present for the company and (4) how the company might address these challenges
(give examples). (20 pts)

Assorted qualities alludes to distinctive qualities, demeanor, social points of view, convictions,
ethnic foundation, nationality, sexual introduction, sex personality, capacity, and other particular
individual attributes. In an organization the age and sex difference can impact work execution.
What's more numerous organization comply with the law shielding from job segregation and get
advantage however expanding the age and sex difference

Age alludes to the distinctive stages throughout one's life cycle. It is imperative to be mindful of
where individuals are a major part of their life cycles as their abilities and needs of change over
the long run. Age impact and can occupation execution decays with expanding age. Numerous
bosses perceive that more seasoned laborers speak to an enormous potential proof of excellent
candidates.

In an organization expanding the age and sexual orientation difference in equivalent to breaking
point age and sex separation, in light of the fact of the motivation behind expanding the age and
sex assorted qualities is each individual have the equivalent chance to land position. There are
great deal of approaches to breaking point age laborers every now and again happen. On the
grounds that a large portion of youth laborer and male. So the organization set clear desires for
execution and resolution the bring down proficiency's issues what you think. Furthermore both
the old laborer and youth laborers and both male and female specialist have diverse working
modes which can prompt commit errors. On the off chance that counteract to commit errors, the
correspondence among specialist and fundamental.
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Sexual orientation alludes to the socially built parts ladies and men, which are frequently key to
the path in which individuals characterize themselves and are characterized by others gender
regularly characterizes the obligations, the obligations requirements, opportunities and benefits
of ladies and men in any connection. So sex can impact work execution.
For or organization, confronting differences is difficulties, as well as circumstances. The
accompanying are advantages.

More effective execution ; companies that encourage diversity in the workplace inspire all their
employees to perform to their highest ability. Company- wide strategies can then be executed.
Resulting in higher productivity, profit and return on investments. For example, the old workers
can bring positive qualities such has experience, judgment and a strong work ethic, but they lack
flexibility and resist new technology, and the young workers have the opposite characteristics.
So if the company have old and young worker, the likelihood which quickly resolve problems
will increase.

Increased adaptability : Associations utilizing a different workforce can supply a more

noteworthy mixed bag of answers for issues administration, sourcing, and assignment of assets.
Workers from various foundations bring individual abilities and encounter in proposing thoughts
that are adaptable in adjusting to fluctuating markets and client requests. Case in point, laborers
have different cultures and organization will be more actively the advancement of broadened
program. The specialist who have distinctive society will make the organization is anything but
difficult to be gotten by the customers.

Even though the diversity bring a lot of benefits for company. It brings a lot of challenges. First,
diversity built a barrier for company to encourage the employees. Because different ages
employees have different needs. For example the young employee who just get their bachelors
need get a chance and praised by leader. However, the middle-aged who have a heavy press of
family hope to get more rewards and more time to resolve the problems of family. So it's hard for
company to meet all the employee's needs.

And women and men have different needs, too the company should establish a perfect police of
rewards which try to meet all the employee's needs. Secondly, because of the diversity, the
execute force of company will decline. Different aged and different gender dont have consistent
ideas. If they meet a problem they are not agree with each other. So it take a long time to get a
consistency and make the executive force will decline. So the communication among the
employees is very important. Because communication can make them well understand each
other, and prevent to waste time.

3)Attitudes are evaluative statements that reflect our feelings. All attitudes have three
components. In a brief essay (minimum two pages), please name and discuss features of
the three components that make up an attitude and, say whether and how each of the three
applies in the scenario below. (20pts)

John Orton received his MBA in May 2005 and joined XYZs management training
program in September of that year. John worked diligently and within 2 years he was
named assistant director of XYZs e-commerce department, one of four departments in the
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companys Big E Division. Thats when Mr. Roy, the president of the company, began to
notice him. John continued to do well and by 2009, just four year after joining the
company, he was named director of e-commerce. In 2011 he became one of three Big E
assistant vice presidents working under Mr. Roy. In 2014 John became executive vice
president of XYZs Big E Division, second in command of the company and reporting
directly to Mr. Roy. His meteoric rise was, of course, due to his extraordinary hard work
and talent, but it was also due to Mr. Roys mentorship. Please discuss how Johns
attitudes might affect his job satisfaction, specifically in light of the three components of
attitude you are asked to identify. (20 pts)

Demeanor express support or disagree to a man, article, and occasion. The reflect how we feel
about something. Disposition are perplexing, and have three parts, including cognitive, influence,
and conduct. Cognitive part alludes to a portrayal of or faith in the way things are. Influence in
the passionate or feeling section of a mentality and is reflected in the announcement. Also the
behavioral segment of a disposition portrays an aim to act in a certain manner to somebody or
something.

Since her cognitive, influence her inclination and feeling. She have negative disposition to boss.
On the off chance that she generally has the negative movement and gripe in her employment,
she dont perform well and possibly have a lower efficiency and take quite a while to complete
her assignment. Yet she simply think she buckle down and take quite a while to work. In mean
time, due to her negative extremely well. Then again her coworkers have positive movements
and perform well to progress. In realities , the same thing dependably happen around us. I have
an associate and he has a comparative circumstance with john. He can correspond with clients
and collaborator, and perform well towards the start of work. But since he dont get an
advancement, he begins to have negative movement and influence his employment, and his
colleague are affected too. Finally he dont get a high position.

As indicated by the connection, john thinks she buckle down, yet dont get the same prize like as
other people who have higher position, so she felt intense, John have a cognitive discord. Since
she got the expert and preparing knowledge, in the first place of working she think herself like
this occupation, and have enough capacity to complete assignment, and buckle down. Yet she
dont get predicable change with her collaborators.

In certainties, she dont have any acquaintance with her occupation, for example work obligation
and employment nature and dont have a long arrangement about her occupation. Despite the
fact that she buckle down. She dont perform extremely well in the handing of occupation.
What's more her pioneer or collaborator know her circumstance and isnt concur with her
execution that prompt her get a litter change. She has the mental anxiety and inconvenience
experienced in light of the fact that he has a few contentions between new data and existing
convictions, thoughts, or qualities. So she feel unreasonable, in light of the fact that her pioneer
offers advancements to other associate who merited it short of what her.

Perhaps john's negative movement influence her perform in the employment. As well as
influence her association with pioneer and cooperate. Possibly she dont well correspond with
others, and have a few conflicts with pioneers and colleagues and she can't discover a right
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system to determine this issues. Indeed he can't superbly manage the basic work. All the
situations he can't get improvement and dont satisfy his employment. Anyhow following ten
years john has critical change which she get the more prize and higher position than her
collaborator. I think she perhaps discover her movement and change negative movement which
influence her work ways. As a result positive demeanor for her occupation. She have profound
venture in her employment.

As indicated by the investigation. The three segments influence one another. Cognitive can
influence feeling. And this inclination will influence conduct, and conduct criticism the
inclination to cognitive. It's is complex. In case as I would like to think the specialists who have
an uplifting demeanor will perform well. For instance quite a few people who have
straightforward employments have inspirational demeanor for their employment, they perform
well have high occupation fulfillment. So the state of mind are essential in the occupation

4.)In your own words write a brief, 2-page minimum essay in which you (1) define the three
elements of motivation, (2) Identify each level of Maslows hierarchy and identify at least
two jobs that typify level and which levels are higher order and lower order (3) identify
McGregors Theory X and Theory Y assumptions and say how they relate to Maslows
hierarchy, and (4) discuss McClellands theory of needs and he feels motivates high
achievers. (20 pts)

Motivation is one of the force that lead to performance it is defined as the desire to achieve goals
or a certain performance level. Leading to goal directed by behavior. When we refer to someone
as being motivated, we mean that the person is trying hard to accomplish a certain risk.
Motivation is clearly important if someone is to perform well; however, it is not sufficient,
ability or having the skills and knowledge required to perform job. Motivation may be most
important factors important factors that determine performance. In contrast even the most
motivated individual would not be able to successfully design a house without the necessary
talent involved in building quality homes.

The three elements of motivation are:

Intensity: It describes how a person tries, this the element most of us focus on when we talk
about motivation. However, high intensity is unlikely to lead a favorable job-performance
outcomes unless the effort is channeled
.
Direction : directions is benefits the organization, therefore we can consider the quality of
efforts are well as its intensity. Efforts directed to the consistent with, organizational goals is the
kind of job effort should be seeking.

Persistence : This measures how long a person can maintain efforts. Motivated individuals stay
with a task long enough to achieve the goals. Four theories of employee motivation formulated to
motivation.

Maslow's hierarchy is theory of human motivation, Maslow subsequently extended the idea to
include his observation of humans innate curiosity. His theories parallel many other theories of
human motivation. Some which focus on describing the stages of growth of humans. Maslow
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used terms "physiological" safety belongingness and love "esteem" self-actualization" self-
transcendence to describe the pattern that human motivation generally move through.

Maslow studied what he called exemplary people such as many other scientist " the study of
crippled, stunted immature, and unhealthy specimens can yield only a cripple. Maslow studied
the healthiest 1% of college student population.

Theories of Motivation Recap:

Hierarchy of Needs (Maslow): Lower order needs -physiological, safety. Higher order needs-
social, esteem, self-actualization.
Theory X, Theory Y (McGregor): Theory X view work negatively, Theory Y view work
positively.
Two-factor theory (Herzberg): presence of recognition, advancement, growth, good salary
enhance satisfaction; absence of good supervision, good working conditions, status, etc. lead to
dissatisfaction.

McClelland's Theory in this theory which focus mainly on nAch. Higher achievers perform the
best when they perceive that they have a 50-50 chance of success.
High achievers dislike gambling with high odds, because they get no satisfaction from
succeeding purely being lucky. there is no challenging with a sure thing.
High achievers also dislike low odds because there is no challenging with a sure thing.

Choose the correct answer:

1. Which of the following is characteristic of high achievers?

a. going for a sure thing
b. depending on luck
c. taking long-shot risks
d. none of the above
Answer: "d"

2. Managers must have:

a. Technical skills
b. Human skills
c. Conceptual skills
d. All of the above
Answer: "d"

3. Concern for safety is a feature of the job characteristic model (JCM)

a. True
b. False
Answer: "b"
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4. The following social sciences have influenced organizational behavior

a. Psychology, chemistry, social psychology, sociology, anthropology
b. Anthropology and sociology
c. Social psychology, anthropology, social psychology, sociology
d. Social psychology, chemistry
Answer: "c"

5. What is the dark triad?

The dim triad is a gathering of identify attributes Machiavellian-ism, Narcissism, and
psychopath. Ambitious alludes to extent to which an individual is down to earth, keeps up,
enthusiastic separation and accepts that closures can advocate implies. Narcissism alludes to the
inclination to be self-important have a gaudy feeling of vainglory, require unreasonable
appreciation and have a feeling of privilege. Furthermore psychopath alludes to the propensity to
need blame or regret when hurting others.

6. While McClellands three needs are nAch, nPow, and nAff, he focused primarily on
nAch.
a. True
b. False
Answer: "a"

7. What are the two major forms of workplace diversity?

In the work environment there are two sorts of assorted qualities surface-level differences and
profound level differing qualities surface-level difference alludes contrast in effectively saw
attributes for example sex, race, ethnicity, age or handicap, that dont essentially mirror the ways
individuals think or feel yet that may enact certain generalization. Further come profound level
differing qualities alludes contrast in qualities. Identity and work inclination that get to be
logically more imperative for deciding comparability as individuals get to know each others
better.

8. Emotion and mood are both aspects of affect.

a. True
b. False
Answer: "a"

9. Customer service, pipe fitting, receptionist, and concierge are all jobs that require a
great deal of emotional labor
a. True
b. False
Answer: "b"
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10. What is bounded rationality?

Limited reason ability alludes to methodology of setting on choice by developing rearranged
models that concentrate the vital gimmicks from the issues without catching all their
multifaceted nature

BHAVANI SAGAR AINALA