UK WHOLESALE DEFECTIVE PARTS WARRANTY TERMS AND CONDITIONS

VIBRATING POKER & FLEXIBLE HOSE

WHO GIVES AND WHO RECEIVES THIS WARRANTY

The manufacturer warrants to the original purchaser only that each new Product purchased from an authorized
wholesaler shall be free from defects in materials and workmanship under normal domestic use and service during the
Warranty Period set forth below

WARRANTY PERIOD

The Warranty Period begins on the date of purchase to the original purchaser and is for 6 months (500hrs) on drive
unit (300hrs) on flexible hose.

THE MANUFACTURER DISCLAIMS ALL IMPLIED WARRANTIES AFTER THE APPLICABLE EXPIRATION DATE
OF THE EXPRESS LIMITED WARRANTY

WHAT IS COVERED BY THIS WARRANTY

The manufacturer will replace or repair, at its option, on a return defective parts basis, to your wholesaler, any parts of
an engine/product covered by this Warranty found to be defective in material or workmanship. Return shipping is at
the expense of the original purchaser and the faulty part must be identified, photographed in-situ and emailed to the
wholesaler along with the engine number prior to returning with a copy of the original purchase invoice. Customers
are expected to fit the replacement parts themselves but we are available for technical guidance over the phone.
Customers may be required to return the defective part to the wholesaler and any returns are at the customers
expense.

WHAT IS NOT COVERED BY THIS WARRANTY

This Warranty does not cover parts affected, damaged, or depreciated by improper assembly, misuse, abuse,
improper maintenance, neglect, use of unsuitable attachments or no genuine parts, ordinary wear, rust or corrosion,
inadequate transportation, accident, or service by an unauthorized facility and does not cover machines which are
purchased for commercial hire purposes or when used in applications other than plant and machinery

Consumable parts, such as clutch, blades, re-coil starter, belts, filters, gaskets, spark plug are not covered under this
warranty. All expenses incurred in maintaining and replacing them shall fall on the purchaser

This Warranty does not obligate the Manufacturer or the wholesaler to bear any fees for transportation on any
engine/product to and from the place designated for Warranty Service.

This Warranty does not cover any Labour undertaken during the warranty period.

THE MANUFACTURER MAKES NO OTHER EXPRESS WARRANTIES OTHER THAN SET FORTH ABOVE, AND
ALL OTHER OBLIGATIONS OR LIABILITIES, INCLUDING SPECIAL OR CONSEQUENTIAL DAMAGES OR
CONTINGENT LIABILITIES ARISING OUT OF THE FAILURE OF ANY ENGINE/PRODUCT TO OPERATE
PROPERLY, ARE HEREBY EXCLUDED

PROCEDURE FOR MAKING A WARRANTY CLAIM

For any defect covered by this Warranty, please contact your wholesaler to make arrangements for returning the faulty
item/part along with a copy of your original receipt within 30 days of the fault occurring
 TERMS & CONDITIONS

We are a Business to Business Supplier only and therefore by purchasing from us you also warrant that you are a business or commercial user and
have read and accepted the following Terms & Conditions of Sale:

Purchases
All purchases are subject to UK Law and no contract will exist between you and us until we have confirmed in writing (by e-mail, letter or invoice)
that we have accepted your order and are processing it. Consequently, we shall not be bound by any conditions inconsistent with these Conditions
of Sale which may be contained in any order sent to us.

Goods supplied for commercial use, are not sold on a trial basis or on approval and are therefore not subject to the Consumer Rights Act 2015. We
want you to be entirely happy with your purchase and so, if you are unsure as to the suitability of a product, please ask before purchasing it.

Prices & Specifications

We are a Business to Business seller and try to ensure specifications or prices are up to date at any given time but if we are unable to supply
something you have ordered at an advertised price or of the same specification, we will give you the option to either, accept an alternative, pay any
difference or cancel your order and process a full refund. Please be aware that variations in PC monitors and photographic reproduction may mean
that products you view are not exactly the colour you will receive. Notwithstanding, we reserve the right to send you whatever colour is available
from stock (especially with regards to consumables) unless you specifically request a particular colour preference. Errors & Omissions Excepted
(E&OE)

Payment
Full payment is required at the time of ordering. We accept credit and debit card payments via PayPal for ebay sales and direct telephone orders by
debit or credit card. Credit card telephone transactions are subject to a 3% surcharge. We also accept payment by bank transfer and cheque (at no
extra charge) but goods will not be despatched until your cheque has cleared, usually up to 5 working days after receipt. If any payment of yours is
dishonoured, we reserve the right to recover our administration and bank costs. In the case of a returned cheque, a charge of 12.00 will be levied
each time it is returned unpaid. Overdue invoices will attract interest at 2.5% per month or part thereof and title will only pass upon payment in full.

Delivery
We will endeavour to despatch your order within the promised timescale and by your preferred delivery method but our maximum liability for any
delays will not exceed the cost of the delivery method paid for. If an item is out of stock, we will advise a due delivery date and you will be at liberty
to either await delivery or request a full refund. We also reserve the right to split your order and make separate deliveries in the event that part of an
order is temporarily out of stock or your chosen delivery method does not allow for different product categories to be packed together. If this is
necessary, we will not charge you any additional carriage fees.

We will do our utmost to effect prompt delivery but we will not be liable for delays caused by our delivery contractors. Upon delivery, please ensure
you thoroughly check consignments for shortages or damages before signing receipt as our delivery contractors will not accept responsibility if you
have not indicated any damages or shortages on the delivery note. All notifications for Non-Delivery must be reported to us in writing within 3 days
of despatch. Shortages or Damage must be reported to us verbally within 24 hours AND in writing within 3 days.

RETURNS POLICY

We supply goods for commercial purposes only and therefore returns are ONLY accepted if WE have incorrectly supplied an item to you OR it is
faulty upon arrival. You should therefore ensure the item is suitable for your needs or ask BEFORE purchasing as items are not sold on approval or
on a trial basis.

Copyright Westbank 2016