Anthropologie Supervisor | Manager

A Department Supervisor contributes to a profitable and customer-centric environment through development of a

team and support of department responsibilities. They support selling/operations of their department and gains
proficiencies in total store operations, the life cycle of product, and managing the customer experience.

REPORTS TO: Department Manager

CUSTOMER CONNECTION

Cultivates an environment of genuine customer connection

Demonstrates extraordinary service, leading by example on the sales floor
Facilitates an energized pace and positive service environment
Acts as a brand ambassador reflective of the company values and aesthetic
Supports the store to drive selling and service to achieve weekly goals
Engages with local community via events and social media platforms

LEADERSHIP

Possesses strong written and verbal communication skills, strong assessment and decision-making skills
Is an entrepreneur, takes smart risks with measurable results
Provides global and department insight in relationship to the customer experience to the leadership team
Participates in ongoing staff education through sharing of product knowledge
Builds and maintains productive partnerships
Facilitates the sharing of product knowledge for department

PEOPLE & DEVELOPMENT

Supports the leadership team in recruiting, hiring, and retaining top talent to build bench for the store
Participates in leading a thorough and thoughtful onboarding for New Hires
Ensures that development happens through all levels of the team
Plans and executes meetings that are collaborative, educational and motivational
Administers performance appraisals, sets goals and follows up
Delivers coaching and counseling in consistent and timely manner
Takes responsibility for own development and professional growth, identifies and trains replacement in
preparation for career progression

AESTHETIC UNDERSTANDING & APPLICATION

Upholds stock-to-sales processes and presentation standards

Develops proficiencies in assessment of merchandising and outfitting
Develops proficiencies in understanding and application of merchant skills to impact business and the
customer experience
Collaborates with Store Manager and Visual Manager to assess merchandising and outfitting
Leads department team to understand and apply merchant skills to impact business and the customer
experience
Gains proficiencies that is reflective of trend and supports brand messaging

BENEFITS

As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a
comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All
employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation
credit, a generous employee referral program and much more. http://www.urbn.com/work-with-us/benefits

Job Type: Full-time

Required experience:

Management: 1 year
 DEPARTMENT MANAGER
MADISON ANTHROPOLOGIE

ROBERTS
Dear Department Manager,

Thank you for allowing me the opportunity to apply for a

Supervisor Manager role at your company. After
reviewing your job description, it is apparent that you
are looking for not only a leader, but someone who is
ZCY462@MOCS.UTC.EDU
able to nourish the culture of Anthropologie. After
reviewing these requirements, I am certain I possess the
skills necessary for this job.

I am a Business Management major currently attending

University of Tennessee Chattanooga. During the course
555.555.5555
of my college career, I have also gained about one year
of work experience. I had the privilege of working as a
5099 PRINCETON ROAD
server at Clumpies Ice Cream, and I currently work as a
MEMPHIS, TN, 38117
sales associate at Blue Skies. Both of these jobs have
taught me the value of customer service and
organization. I also currently intern at Bees on a Bicycle.
Through this internship, I have gained great insight on
managing a business and have been involved with many
day-to-day management tasks.

After reviewing my resume, I hope you will agree that I

am a good match for the Department Manager position.
I look forward to hearing back for you, so I can elaborate
on how my abilities can benefit Anthropologie. Please
contact me at the number above or via email to arrange
a convenient meeting time.

Thank you for your consideration.

Sincerely,
Madison Roberts

MADISON ROBERTS
ZCY462@MOCS.UTC.EDU
555.555.5555
OBJECTIVE
Dedicated with experience in the field
of customer service and sales and
seeking to apply skills as a Department
Manager.
SKILLS
My past jobs have taught me
customer service and how to follow
directions. Not only have my past jobs
helped me learn discipline and
structure, but my hobbies such as
gardening have also taught me how to
be organized and creative.
EXPERIENCE
server / Clumpies Ice Cream
Aug 2016-Aug 2017
The abilities to improvise and work in stressful situations were key
to this position. I gained communication and register skills, as well
as the ability to remain calm in a stressful environment.
Sales Associate / Blue Skies
Aug 2017-Current
My key responsibilities include taking care of customers,
giftwrapping, using the register, and back-stocking items. This job
requires me to be attentive to customers and be able to deal
with the basics of managing a gift shop.
EDUCATION
Bachelors / May 2019
University of Tennessee Chattanooga
I will be a junior this fall at UTC. I completed my first semester of
college with a 4.0 and currently have a 3.548 average GPA. I
received an invitation from the Golden Key International Honor
Society this past semester as well as the College of Businesss
Differential Tuition Scholarship last fall. graduated on time with
honors with an average GPA of about 3.4. I was also in the
optional program, which involved taking classes that were more
advanced than traditional classes.
High school diploma / may 2015
White Station High School
I graduated on time with honors with an average GPA of about
3.4. I was also in the optional program, which involved taking
classes that were more advanced than traditional classes.
VOLUNTEER EXPERIENCE, INTERNSHIPS, AND HOBBIES
I helped design my high school yearbook my junior and senior
year. I also helped out with gardening at Shelby Farms Park when
I lived in Memphis. Currently, I volunteer at the Tennessee
Aquarium as a horticulturist. I also have an internship at Bees on
Bicycle in downtown Chattanooga that has taught me some of
the basics of managing a small business.