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St.

Jude Neighborhood Health Centers


CODE OF CONDUCT
Acknowledgement of Receipt

Name: ________________________________ Title: ________________

I understand and agree to adhere to the following behavioral code of conduct:

Acceptable behavior is defined as behavior which enables others to perform their duties and
responsibilities effectively, promotes the orderly conduct of the organization, and results in
respectful and constructive communication. Examples of acceptable behavior include, but are
not necessarily limited to:

Respectful communication in a calm and professional manner.


Addressing disagreements professionally and factually without animus or personal
attacks.
Timely and appropriate response to requests and concerns.
Communication and personal interaction in a manner that is respectful of an individuals
culture and beliefs.

Disruptive or inappropriate behavior is defined as behavior which interferes with others ability to
perform their duties and responsibilities effectively, undermines a persons confidence in an
individual healthcare worker or the organization, and/or interferes with the orderly conduct of the
organization. Examples of disruptive or inappropriate behavior include, but are not necessarily
limited to:

Use of profanity and vulgar expressions or gestures.


Disrespectful language that impugns an individuals race, creed, color, national origin,
religious, or political beliefs.
Intimidating behaviors such as slamming or throwing of objects, verbal abuse (yelling,
shouting, etc), physical aggressiveness, and sexual harassment.
Lack of timely and appropriate response to requests and concerns
Retaliation against anyone who has reported or assisted in investigating allegations of
disruptive or inappropriate behavior.
Criticism of an individual in front of patients or other healthcare professionals.

I also understand that if I witness or am the recipient of disruptive or inappropriate behavior, I


am to report such behavior to my immediate supervisor or via another established chain of
command.

I understand that this organization has a zero tolerance policy towards disruptive and
inappropriate behavior. I further understand that engaging in such behavior may result in
disciplinary or other action up to and including termination of my relationship with this
organization.

_______________________________________ ________________
Signature Date