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Boral Limited

Level 3, 40 Mount Street


North Sydney NSW 2060
PO Box 1228
For personal use only
North Sydney NSW 2059

T: +61 (02) 9220 6300


F: +61 (02) 9233 6605
15 September 2017 www.boral.com

The Manager, Listings


Australian Securities Exchange
ASX Market Announcements
Exchange Centre
20 Bridge Street
Sydney NSW 2000

Dear Sir

2017 Boral Review

We attach the Company's 2017 Boral Review, incorporating Borals 2017 Sustainability Report.

We are separately forwarding to you the 2017 Annual Report.

These documents are being sent to shareholders, other than those who have chosen to receive no
reports, in accordance with choices made by them. Shareholders who have not made a choice will
receive the Boral Review.

The Boral Review and the Annual Report, together with the Notice of Meeting for the Company's 2017
Annual General Meeting, will also be posted on Boral's website www.boral.com.

Yours faithfully

Dominic Millgate
Company Secretary

Boral Limited
ABN 13 008 421 761
BORAL
REVIEW 2017
For personal use only

INCORPORATING BORALS 2017 SUSTAINABILITY REPORT

An annual publication for Borals shareholders,


employees and other stakeholders

T
ransforming
for performance
excellence and
sustainable growth
Responding to a

changing world
our risks and
responses

Delivering value

creation and long-
term sustainability

BUILDING A
TRANSFORMATIVE
CULTURE
To grow, innovate and be responsive
Contents
01 YEAR AT A GLANCE
02 RESULTS AT A GLANCE
04 OVERVIEW FROM THE CHAIRMAN
06 MESSAGE FROM THE CEO
08 OUR PURPOSE
10 BORAL AUSTRALIA
14 USG BORAL
18 BORAL NORTH AMERICA
24 SUMMARY OF OUR RISKS AND RESPONSES
For personal use only

26 MANAGING SUSTAINABILITY
30 OUR PEOPLE
32 HEALTH, SAFETY & ENVIRONMENTAL MANAGEMENT
34 HEALTH & SAFETY
38 ENVIRONMENTAL COMPLIANCE & PERFORMANCE
40 ENERGY & EMISSIONS
41 COMMUNITY IMPACTS
42 MANAGING CLIMATE-RELATED IMPACTS
44 VALUE CHAIN & PRODUCT INNOVATION

Boral Limiteds statutory results are


reported under International Financial
Reporting Standards (IFRS). Earnings
before significant items is a non-IFRS
measure reported to provide a greater
understanding of the underlying
business performance of the Group.
Significant items are detailed in note2.6
of the financial statements and relate to
amounts of income and expense that
are associated with significant business
restructuring, business disposals,
impairment or individual transactions.

The Boral Review has not been subject


to review or audit; however, it contains
disclosures which are extracted or
derived from the financial statements for
the year ended 30 June 2017.

All dollar amounts referred to are in


Australian dollars unless otherwise
specified.

Boral is a registered trademark of


Boral Limited or one of its subsidiaries.
2017 Boral Ltd. All rights reserved.
2017 USG Boral. All rights reserved.

Pictured: Borals new fixed concrete plant at Granville, NSW


BORAL LIMITED Front cover image: Matthew Meneses, Research Technician from Borals Discovery
ABN 13 008 421 761 Center in San Antonio, Texas, USA part of the Boral Innovation Factory
BUILDING A
TRANSFORMATIVE
For personal use only

CULTURE
Our purpose is to Boral is an international building and construction materials group with
three strong divisions: the high-performing, well-positioned materials
Build something great business of Boral Australia; the fast-growing USG Boral1 interior linings
across our international business in Asia, Australia and the Middle East; and Boral North America,
geographies with high- a scaled and growing building products and fly ash business.

quality, innovative, FY2017 marked the fifth year of a transformational journey for Boral,
which culminated in the US$2.6billion acquisition of Headwaters
sustainable building Incorporated in theUSA.
products and In FY2017, Boral delivered underlying profit after tax2 of $343 million, a
construction materials. significant 28% increase on the prior year.
We are committed to delivering performance excellence, including
ZeroHarm, and we are striving for sustainable growth.
We are positioning Boral to continue to transform, by Building a
transformative culture to capture growth opportunities, innovate,
anticipate and respond to a changing world.

Year at a glance
24 AUGUST 2016 3 NOVEMBER 2016 6 FEBRUARY 2017
Boral reported underlying At the Annual General Shareholders of Headwaters
profit after tax2 of Meeting, Karen Moses was approved the acquisition,
$268million for the elected as a Director of the with more than 98% of the
12months to 30 June 2016, Board and Eileen Doyle was votes cast in favour of
an 8% increase on the re-elected as a Director. The thedeal.
prioryear. resolution to adopt the
Boral agreed to form a Remuneration Report, while 15 FEBRUARY 2017
50:50 joint venture with supported by the majority of Boral reported underlying
Forterra Brick to combine shareholders, had 26.1% of net profit after tax2 of
brick businesses in votes cast against it, $149million for the six
North America. constituting a first strike. months to 31 December
2016, up 9% on the
22 SEPTEMBER 2016 21 NOVEMBER 2016 prioryear.
North American bricks joint Boral announced the
venture received merger US$2.6 billion acquisition 9 MAY 2017
clearance from the US ofUS building products Boral completed the
Federal Trade Commission; manufacturer and fly ash acquisition of Headwaters,
Boral Bricks President Paul marketer Headwaters, and effective 8 May 2017,
Samples appointed CEO of a~A$2 billion equity capital following receipt of all
the joint venture, now known raising to support the required regulatory and
as Meridian Brick. The joint acquisition. shareholder approvals.
venture commenced on Boral North America was
1November 2016. 14 DECEMBER 2016 formed as a new division,
Boral completed the retail combining operations of
31 OCTOBER 2016 entitlement offer and Boral USA and Headwaters,
Boral sold its 40% share of shortfall bookbuild, headed by President and
Boral CSR Bricks joint following the successful CEO David Mariner.
venture to CSR Limited for completion of the
total cash consideration of institutional placement
$133.9 million, exiting east and entitlement offer in 1. 50%-owned joint venture with
coast brick manufacturing November, raising USGCorporation.

inAustralia. ~A$2 billion. 2. Excluding significant items.

BORAL REVIEW 2017 1


RESULTS
AT A GLANCE
Year ended 30 June (A$ million unless stated) FY2017 FY2016 Earnings before interest and tax1 (A$m)
For personal use only

Revenue 4,388 4,311


460
EBITDA1 720 645
398
EBITA1,2 472 400 357
EBIT1 460 398
294
Net interest1 (51) (63)
228
Profit before tax1 409 335
Tax1 (67) (67)
Profit after tax1 343 268
Net significant items (46) (12)
Net profit / (loss) after tax 297 256 FY2013 FY2014 FY2015 FY2016 FY2017
Profit after tax and before amortisation1,2 350 269
Cash flow from operating activities 413 478 Return on funds employed1,4 (%)
Gross assets 9,314 5,801
Funds employed 7,774 4,399 9.0 9.2
8.2
Liabilities 3,873 2,294
7.2
Net debt / (cash) 2,333 893
Stay-in-business capital expenditure 288 281
Growth capital expenditure 52 43 4.7

Acquisition capital expenditure 3,637 -


Depreciation and amortisation 260 247
Boral employees3 11,499 8,334
Total employees including in joint ventures 16,475 12,058
FY2013 FY2014 FY2015 FY2016 FY2017
Revenue per Boral employee, $ million 0.382 0.517
Net tangible asset backing, $ per share 1.90 4.40
Earnings per share1,6 ()
EBITDA margin on revenue , % 1
16.4 14.9
EBIT margin on revenue1, % 10.5 9.2
EBIT return on funds employed1,4, % 9.2 9.0 33.3 33.7

EBIT return on average funds employed1,5, % 7.6 9.1 29.7

Return on equity1,% 6.3 7.6


Gearing 20.5
Net debt/equity, % 43 25
Net debt/net debt + equity, % 30 20 12.7

Interest cover , times


1
9.1 6.3
Earnings per share1,6, 33.7 33.3
Dividend per share, 24.0 22.5
Employee safety : (per million hours worked)
7 FY2013 FY2014 FY2015 FY2016 FY2017

Lost time injury frequency rate 1.5 1.3


Recordable injury frequency rate 8.1 8.8 Dividends per share ()
Figures may not add due to rounding.
24.0
1. Excludes significant items.
2. Excludes amortisation of acquired intangibles. 22.5
3. On a full-time equivalent (FTE) basis. FY2017 includes 4,016 FTE employees from Headwaters.
4. FY2016 return on funds employed (ROFE) calculated as EBIT (before significant items) on funds employed at 30 June. FY2017
ROFE based on average monthly funds employed due to the impact of Headwaters only contributing eight weeks of EBIT in 18.0
FY2017 but funds employed increasing fully at 30 June 2017. Based on year end funds employed, ROFE for FY2017 would be
reported as 5.9%. 15.0
5. Calculated as EBIT (before significant items) on the average of opening and closing funds employed for the year.
6. In accordance with AASB 133, historical EPS has been revised to reflect the bonus element in the equity raising completed in 11.0
December 2016.
7. Includes employees and contractors in 100%-owned businesses and 50%-owned joint venture operations.
Does not include Headwaters. RIFR is made up of lost time injury frequency rate (LTIFR) and medical treatment injury frequency
rate (MTIFR).
8. Includes Borals 50% share of revenue from the USG Boral and Meridian Brick joint ventures, which is not included in Group
reported revenue.
9. Includes a full year of Headwaters proforma revenue contribution.
10. Includes joint venture sites.
11. For Borals 100%-owned operations and Borals share from 50%-owned joint venture operations. Revenue adjusted to include FY2013 FY2014 FY2015 FY2016 FY2017
50% of underlying revenues from USG Boral and Meridian Brick joint ventures, which are not included in Group reported revenue.

2 BORAL REVIEW 2017


FY2017 revenue by division8 (%) Our people3 Women in Sites10
management

50%
24

11,499 703
BORAL OF DIRECTORS OF OPERATING
62 EMPLOYEES THE BOARD
14
For personal use only

 oral Australia
B
USG Boral
Boral North America
16,475
TOTAL EMPLOYEES
23% OF EXECUTIVE
165
DISTRIBUTION
(INCLUDING JVs) COMMITTEE TEAM

Proforma revenue by market8,9 (%)


~8,200
CONTRACTORS
14%
OF MANAGEMENT
POSITIONS
(INCLUDING JVs)
6 2
6 21
Recordable injury frequency Greenhouse gas emissions11
8 rate (RIFR7) Absolute emissions (million tonnes CO2-e)
Emissions intensity (tonnes CO2-e per A$m revenue)
MTIFR
LTIFR
9

18
10 665
19.0 644
17.4 582
7 5
Rate (injuries per million hours worked)

8 523
491 470
13.6
12.1
 ustralian roads, highways, subdivisions
A
& bridges and other engineering 17.2 15.5 8.8
8.1 3.54
Australian non-residential 11.7
10.3 3.41
Australian detached dwellings
3.14
Australian multiple dwellings 7.5 6.6 2.64
2.46 2.50
Australian alterations & additions
Asia 1.8 1.9 1.9 1.8 1.3 1.5
USA residential FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017
USA repair & remodel
USA non-residential
USA infrastructure
Other

THREE FOCUSED OPERATING DIVISIONS


Boral Australia (A$m) USG Boral (A$m) Boral North America (A$m)
Revenue EBIT1 Underlying Underlying Revenue EBIT1
revenue EBIT1

3,279 3,296 314 349 1,397 1,478 179 217 1,033 1,093 44 66

FY2016 FY2017 FY2016 FY2017 FY2016 FY2017 FY2016 FY2017 FY2016 FY2017 FY2016 FY2017

BORAL REVIEW 2017 3


OVERVIEW
FROM THE
For personal use only

CHAIRMAN
Dr Brian Clark

For several years now, we have been working Significant items of A$46 million, primarily
related to transaction costs for the
to deliver performance excellence, as well as Headwaters acquisition, resulted in net profit
more sustainable growth, through strategic after tax and significant items of $297 million,
acquisitions and innovation. In FY2017 we up 16% on the prior year.

delivered on both fronts. Boral Australia delivered an EBIT return on


funds employed (ROFE2) of 14.6% for the year
DR BRIAN CLARK, CHAIRMAN
and USG Boral delivered underlying ROFE2 of
11.6% strong divisional returns that exceed
A year of transformation for Boral We are pleased with how the initial period of
the cost of capital.
As you may recall, a year ago I said that integration has progressed and, in line with
we were assessing strategic merger and guidance, Headwaters contributed Returns from Boral North America are
acquisition (M&A) opportunities, particularly US$21million to Borals earnings before expected to exceed the cost of capital in
in the USA, where Boral has four decades of interest and tax (EBIT1) in FY2017, coming years, and the Headwaters
experience. representing the first eight weeks of acquisition strengthens Borals ability to
consolidation. deliver returns above the cost of capital
After months of rigorous due diligence, the through the cycle.
Board determined that Headwaters Inc. A year of strong performance
presented a compelling acquisition For the year ended 30 June 2017, sales ROFE2 was 9.2% using the average monthly
opportunity for Boral, offering substantial revenue of $4.4 billion was up 2% on the funds employed for the year, compared with
long-term value creation for shareholders. prior year, reflecting additional revenue from reported ROFE2 of 9.0% in FY2016.
Itpresented an undeniably strong fit with Headwaters as well as growth in Australia
Net debt at 30 June 2017 of $2.3billion was
Borals existing business and was well-aligned and in the underlying US business. Excluding
up from $893 million last year due to the
with our strategic goals. US Bricks revenue in both years, which is
acquisition of Headwaters. However, Boral
now equity accounted following the formation
On 21November 2016, we announced the remains well within its funding covenants and
of the Meridian Brick joint venture, revenue
transaction and a A$2billion capital raising. our balance sheet remains robust.
wasup 8%.
Your support for this transformative strategic The Board declared a final dividend of 12.0
Group EBIT1 increased 16% to $460 million,
move was overwhelming and for that, your cents per share, which was 50% franked, for
and underlying profit after tax1 increased by a
Board thanks you. a full year dividend of 24.0 cents per share.
substantial 28% to $343million. The result
This represents a payout ratio for the full year
Completed on 8 May 2017, the acquisition benefited from eight weeks of earnings from
of 82%. While this exceeds Borals Dividend
more than doubles our position in the USA, Headwaters as well as underlying growth in all
Policy of between 50% and 70% of earnings
increasing Borals product offerings, three divisions.
before significant items, subject to the
geographic breadth, multi-channel distribution The reported profit result was also helped by Companys financial position, it is in line with
and diversification across broader and a lower net interest expense due to the Borals commitment to maintain the level of
growing US construction markets. positive cash balance for part of the year dividends while the Headwaters acquisition
We expect in excess of US$100million per following the equity raising, and a steady was being finalised.
annum of synergies within four years, income tax expense because of previously
Boral delivered a total shareholder return3 of
including US$3035 million in the first full year. unrecognised tax losses and a benefit arising
23.4% for the year ahead of the average of
from the vesting of long-term incentives.
16.9% for ASX 100 companies.
1. Before significant items.
2. ROFE is EBIT (excluding significant items) on funds employed as at 30 June. However, Borals Group FY2017 ROFE is based on the average monthly funds employed to recognise the impact of the
Headwaters acquisition. USG Borals underlying ROFE is on an EBIT basis whereas Borals Group reported ROFE includes post-tax earnings from USG Boral.
3. Total shareholder return based on share price appreciation, dividends and franking benefits.

4 BORAL REVIEW 2017


A strong safety culture A key change made during the year was the At the start of FY2017, Joe Goss took on the
The transformation of Boral to deliver restructuring of CEO & Managing Director new position of Divisional Chief Executive,
performance excellence includes targeting Mike Kanes remuneration arrangements. Boral Australia, as a result of the Boral
world class health and safety outcomes Thenew arrangements reflect the fact that he Building Products and Construction Materials
based on Zero Harm. is now spending approximately half his time in & Cement divisions coming together.
the USA, demonstrating the importance of
In FY2017, Borals safety performance as Also effective 1 July 2016 was the promotion
Headwaters integration and synergy delivery
measured by a recordable injury frequency of David Mariner from Executive General
For personal use only
to Borals future growth.
rate (RIFR4) of 8.1 improved by 8%, and Manager, Building Products in Australia to
compares with a rate of 19.0 in FY2012. Boral is Australian-listed and headquartered President & CEO, Boral North America.
Borals lost time injury frequency rate (LTIFR4) inSydney and as such, we continue to
Ros Ng, Borals Chief Financial Officer, took
at 1.5 is down from 1.8 in FY2012 but up remunerate the CEO having regard to
on a larger and more complex role, including
slightly from 1.3 in FY2016 a reminder that Australian practice. The increased time Mike
responsibility for the Corporate Development
there is still work to do. is spending in North America provides an
and M&A function and project management
opportunity to pay him out of the USA. This
The Board of the Headwaters transaction.
has allowed us to cease paying expatriate
Borals Board benefits from diversity of benefits and associated fringe benefits tax, Together with Frederic de Rougemont, who
gender, tenure and experience across a range which has impacted the level and positioning has demonstrated excellent leadership as
of sectors, functions and professions. of the CEOs fixed pay. CEO of USG Boral, these key executives, and
the other members of the Executive
While the Board was stable during FY2017, Borals people
we have been developing succession plans Committee, and all of Borals people, are to
The Board has every confidence in Mikes be congratulated for their efforts and
and identifying opportunities to strengthen leadership and we commend him for the
certain Board skills and experience over time. commitment to delivering Borals goals and
excellent job he has done over the past five strategic priorities.
During the year, the Board spent time with years as Borals CEO. Following discussions
Borals people and visited several operations, with Mike, the Board currently expects he will I thank Mike Kane and all of Borals people for
providing the opportunity to see first-hand continue in the role for another 3 to 5 years. delivering strong results in FY2017, with safety
how we are managing safety, quality, at the forefront.
In the meantime, Borals CEO succession
operations and employee engagement. We development program continues and
are encouraged by what we have seen. executives have taken on more responsibilities Dr Brian Clark
In March 2017, the Board visited USG Boral in and increased role complexity. Chairman
India and Thailand. The visit to the Research &
Development Centre in Saraburi reinforced for
BOARD OF
us the strength of our innovation efforts and the
DIRECTORS
technical talent we have in our organisation.
In September this year, all members of the
Board will spend several days in various parts
of the North American business, meeting our
people and inspecting our operations. This
will provide another opportunity to assess the
integration program and early progress
against delivery of synergies.
At our 2016 Annual General Meeting, the Board
DR BRIAN CLARK CATHERINE BRENNER
received a clear message from shareholders,
with 26% voting against our Remuneration
Report, constituting a first strike for the
purposes of the Corporations Act 2001. MIKE KANE DR EILEEN DOYLE

The basis for the first strike was primarily the


one-off targeted retention incentives for eight
key executives, to ensure stable leadership.
While all eight executives remain highly
engaged in Borals transformation agenda, the KATHRYN FAGG KAREN MOSES
Board understands shareholders views and we
are committed to no further retention awards.
We have taken on board feedback received JOHN MARLAY PAUL RAYNER
from shareholders and as a result, I expect
that our 2017 Remuneration Report will be
more widely supported. Details of the issues
raised and changes made are communicated
in this years Remuneration Report on pages
51 to 71 of the 2017 Annual Report.

4. Per million hours worked. Includes employees and


contractors in 100%-owned businesses and 50%-owned
joint venture businesses.

BORAL REVIEW 2017 5


For personal use only

MESSAGE FROM
MIKE KANE
CEO & Managing Director

Building a transformative culture is the enabler an EBIT contribution of US$21million from


Headwaters, which was consolidated from
we need to continue this journey to Build 8May 2017, with benefits also from price
something great for Borals shareholders, and volume gains in the underlying business.
customers, employees and the communities Boral delivered a credible safety result for
inwhich we operate. the year, with a further 8% reduction in
recordable injury frequency rate to 8.1 and
MIKE KANE, CEO & MANAGING DIRECTOR
alost time injury frequency rate of 1.52.
A strong FY2018 outlook
A year of significant progress underlying profit after tax1 to $343million for Borals outlook for FY2018 is encouraging:
The US$2.6 billion Headwaters acquisition, the year and the 16% increase in earnings
Boral Australia is expected to deliver
completed in May 2017, is a major milestone before interest and tax (EBIT1) to$460 million.
further EBIT growth (excluding Property
in Borals transformation. It strengthens The lift in EBIT comprises 7% from eight
earnings in both years), underpinned
Boral as a global building products and weeks of earnings from Headwaters, and 9%
by the uplift in roads and infrastructure
construction materials group with three very from growth in the underlying businesses.
activity and continued margin
strong divisions. Boral Australias EBIT1 of $349 million improvements. The contribution from
We have our high-performing, well- was up 11% on last year, with strong east Property in FY2018 is expected to be at
positioned Boral Australia capitalising on a coast volumes, pricing gains and margin the lower end of the $8m-$46m EBIT
growing pipeline of infrastructure work and improvements supported by growth in range of the past five years.
strength in other construction markets. We infrastructure activity. USG Boral is expected to deliver
have our fast-growing USG Boral business in continued earnings growth supported
USG Boral delivered an impressive 18%
Asia, Australasia and the Middle East, which by the strength of Sheetrock delivering
increase in post-tax equity income to
is leading the way in product innovation in price, volume and cost benefits. While
$70million and a 21% lift in underlying EBIT1
attractive, high growth markets. And now we Indonesia and Thailand should improve,
to $217 million, reflecting its strength in
have Boral North America a scaled building residential activity in Australia and Korea
manufacturing, distribution and technology
products and fly ash business with greater should soften. Overall, profit should grow
across its markets. This outstanding
geographic reach, more diverse product in FY2018 at a high single-digit rate.
business is delivering on its growth and
offerings and strong growth prospects. performance promises. Boral North America is expected to deliver
significant EBIT growth with a full year
Our strategy to position Boral for improved Boral North America delivered an EBIT1 of from Headwaters and year one synergies
performance and growth is delivering A$66 million (or US$50 million), which was of ~US$3035 million, in addition to
benefits, as reflected in the 28% increase in 50% higher than the prior year. This included underlying market growth.
1. Before significant items.
2. Per million hours worked. Includes employees and contractors in 100%-owned businesses and 50%-owned joint venture businesses.

6 BORAL REVIEW 2017


Building a transformative culture We have identified attractive positions for a platform of variable cost, scalable
In 2010, we introduced Borals tagline sustained value creation in our traditional processes with reduced carbon footprints
Build something great and we are Australian materials business. We are able that can better compete at all points in the
continuing to do that. to formulate solutions for our customers cycle. We have driven efficiencies so that
using the latest in materials science to our more mature product manufacturing
Over the past five years, through our deliver lighter-weight, higher-strength facilities are consuming less energy and
Fix,Execute, Transform program, we materials with lower environmental impacts materials at the lowest possible costs.
have been fixing the things that have been
For personal use only
and greater productivity options around
holding us back, refining our operational In all aspects of our business, we are
speed, space and total cost.
execution skills and transforming the way proudly working to Build something great,
Boral does business, including our product Across Asia, Australasia and the and Building a transformative culture is
portfolio. Middle East, we are delivering game- the enabler we need to continue to do
changing performance characteristics this for Borals shareholders, customers,
Our values of Excellence, Integrity, in plasterboard-based products: lighter employees and the communities in which
Collaboration and Endurance have weight, greater strength and superior sag we operate.
underpinned our approach, and they are resistance. At the same time, we are on
best captured in our commitment to keep track to dramatically reduce water, energy
our people safe at work, reflected in our and raw material usage through globally Mike Kane
Zero Harm Today mission which is shared patented proprietary technologies. CEO & Managing Director
by all employees, collectively.
In North America, we are the unquestioned
In 2017, we are taking the next step in our leader in fly ash technologies, enhancing
strategy, with an even greater emphasis on the use of coal combustion by-products
our customers, a commitment to innovation, in construction. We have developed
and an enhanced ability to capture growth patented technologies, using more than
and drive change. 70% recycled by-products in our high-
We have a new strategic framework to performing TruExteriorTM Trim and Siding.
support the organisation in its direction We have reconfigured our portfolio around
and decision-making we are Building a
transformative culture. The culture we are
building can be defined by the words: agility,
grit, transparency and courage.
Agility means we will be nimble and EXECUTIVE
responsive to a changing world. Grit COMMITTEE
is having the mental toughness and
persistence to deliver excellence without
giving up. Transparency means being
truthful, inclusive and straightforward in our
approach. And fostering courage among ROSALINE NG MICHAEL WILSON
our people will drive us forward in the face Chief Financial O
 fficer Group Health, Safety and
Environment Director
of challenges and help us to embrace risk in
order to achieve great things.
A transformative culture is one that looks
beyond the horizon, identifies threats and
JOE GOSS KYLIE FITZGERALD
opportunities, and shapes itself to respond Divisional Chief Executive, Group Communications and
Boral Australia Investor Relations D
 irector
to traditional, commercial, technological,
environmental and other societal forces. ROSS HARPER
These forces can be a positive catalyst Executive General TIM RYAN 
Manager, Cement Group Strategy and M&A
helping us deliver on our uncompromising (reporting to Divisional Director (reporting to Chief
Chief Executive, Boral Financial Officer)
commitments to our shareholders, the Australia)
communities in which we operate, our
customers who we serve, our fellow
employees and the environment, which we DOMINIC MILLGATE
FREDERIC DE ROUGEMONT
have an obligation to protect. CEO, USG Boral Company Secretary

Reducing our footprint while


growing our business
As part of Borals transformation, while we LINDA COATES
JOEL CHARLTON 
Executive General
have fundamentally altered our portfolio to Group Human Resources Manager, Innovation and
Director Group President, Windows
better compete across mature and maturing (reporting to CEO &
markets, we are taking the lead on a less Managing Director and
President & CEO, Boral
energy- and less resource-intensive path, North America)
taking advantage of opportunities to be DAVID MARINER DAMIEN SULLIVAN
President & CEO, Group General Counsel
more sustainable. Boral North America

BORAL REVIEW 2017 7


OUR PURPOSE

Build something great TM

across our international markets with high-quality, sustainable


building products and construction materials
For personal use only

WHAT WERE DOING


CULTURAL Transparency
ELEMENTS Truthful, inclusive
Building a and straightforward
transformative culture Agility
Responding to a
to capture growth changing world

opportunities, innovate,
anticipate and respond to a Grit Courage
Persistence to
changing world deliver excellence
Embracing change to
achieve great things

THE 5 LEAN PRINCIPLES 3Cs


Toolbox Problem
Applying best practice Solving
by leveraging LEAN
principles in the way w
 e 5S
GEMBA
Housekeeping
operate and conduct Visible
LEAN Leadership
business
Visual KPIs

INNOVATIVE MATERIALS,
PRODUCTS & PROCESSES c  omposite  s
 hared
Investing in innovation materials manufacturing
to create a balanced traditional
ease of
installation
platforms
materials
portfolio of traditional
and innovative products,
with a flexible cost r ecycled
structure, responsive to a
materials
 lternative
lightweight
products
innovative
a changing world materials materials new
applications
and fuels

DRIVING
CREATING VALUE FOR STRATEGY

Customers Borals people


High-performing, innovative, A safe, challenging and
sustainable products rewarding workplace

8 BORAL REVIEW 2017


For personal use only

WHAT WERE DELIVERING

Improved Stronger Reduced


Health and safety Financial results Environmental footprint
Recordable injury frequency rate1 Profit after tax2 (A$m) Emissions intensity3 (tonnes of CO2-e per
A$m revenue)

343 665
19.0 644
17.4 582
268 523
249 491
470
13.6
12.1

171
8.8
8.1
101 104

FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017

DELIVERING
RESULTS

USG Boral
Delivering above
cost of capital
Boral North
returns at America
11.6% ROFE2,4 Positioned for
returns above the
cost of capital in
coming years

Boral
Australia
Delivering above cost of
capital returns at 14.6%
ROFE2

OUR GOALS Zero Harm Performance Sustainable


excellence growth
1. Injuries per million hours worked. Includes employees and contractors
in 100%-owned businesses and 50%-owned joint venture operations.
2. Excluding significant items.
CREATING
3. For Borals 100%-owned operations and Borals share from 50%-owned VALUE
joint venture operations. Revenue adjusted to include 50% of underlying
revenues from USG Boral and Meridian Brick joint ventures.
4. Based on USG Boral underlying EBIT.

Investors Community and environment


Sector best returns that Socially responsible approach
exceed the costs of capital to reducing our footprint

BORAL REVIEW 2017 9


BORAL
Our focus is to maintain
our highly integrated,
leading positions in

AUSTRALIA
construction materials
across Australia, and
continue to strengthen
returns from our materials
and building products
For personal use only

Boral is the largest integrated construction materials businesses through


company in Australia, with a leading position underpinned
performance excellence
by strategically located quarry reserves and a network of
approximately 400 operating sites. We also manufacture and innovation.
JOE GOSS, DIVISIONAL CHIEF EXECUTIVE,
and supply a focused range of building products. BORAL AUSTRALIA
We serve customers nationally in the infrastructure,
commercial and residential construction markets.

PEOPLE1 BORAL AUSTRALIA REVENUE5


(%)

NORTHLINK WA
4 2 BY BUSINESS STAGE 1 From our
6

5,769 4,728 3 Concrete dedicated mobile


9 Quarries asphalt plant at
EMPLOYEES CONTRACTORS 42 Orange Grove Quarry,
Asphalt
NorthLink WA is
Cement
using Borals high
21 Concrete placing
SITES2 modulus asphalt mix,
Bricks & Roofing6 which requires fewer
13
Timber raw materials and
Other installation time while
providing exceptional
performance and
more sustainable
394 30 pavements.

WA
OPERATING DISTRIBUTION
7 BY REGION
NSW/ACT 9 quarries
RECORDABLE INJURY 24 VIC/TAS/SA 12 concrete
FREQUENCY RATE3 45 QLD 2 asphalt
WA/NT 1 brick
1 masonry
24

11.2
PER MILLION
HOURS WORKED
3 BY END-MARKET
13
Roads, highways,
GREENHOUSE GAS 36 subdivisions &
9 bridges
EMISSIONS4
Other engineering
16 Non-residential
Detached dwellings
7
16 Multi-dwellings
Alterations & VICTORIA CEMENT
additions REINVESTMENT
Other PROGRESSING
Boral is progressing
options to build a
1.95m replacement portside
clinker grinding
TONNES CO2 -e
facility in Geelong to
Note: data for USG Boral in Australia included onpage 14.
help reduce cement
1. On a full-time equivalent (FTE) basis. Includes 4. For 100%-owned operations and Borals share
transport and handling
Corporate and joint venture employees. of emissions from 50%-owned joint venture costs.
2. Includes joint venture sites. operations.
3. Includes employees and contractors in 5. Based on FY2017 Boral Australia external revenue.
100%-owned operations and 50%-owned joint 6. Includes Masonry.
venture operations.

10 BORAL REVIEW 2017


For personal use only

NT
2 quarries
1 concrete
GATEWAY
UPGRADE NORTH
Photography supplied by Boral is supplying
the Gateway Upgrade North asphalt for the major
project, Department of motorway upgrade in
Transport and Main Roads Brisbanes north from
QLD a combination of fixed
and mobile asphalt
20 quarries plants. Our strong
62 concrete quarry position helps
16 asphalt ensure security of
1 cement supply of aggregates,
1 masonry and quality control.

AUSTRALIAS
LONGEST ROAD
TUNNEL
At 30 June 2017,
NSW
Boral had supplied
85,000m3 of concrete /ACT
to the NorthConnex 21 quarries
motorway project 93 concrete
from a purpose-built
mobile batch plant at
Mount Kuring-gai in
SA 13 asphalt
4 cement
10 quarries 2 roofing SYDNEY
northern Sydney. Boral 11 concrete 9 timber CONCRETE
will supply a total of 2 asphalt NETWORK
530,000m3 of concrete STRENGTHENED
to the $3 billion project.
1 roofing The on-time and on-
1 masonry budget completion
of two replacement
concrete plants in
Granville and Kirrawee,
NSW (pictured), has
strengthened our
concrete network in the

VIC high-activity western


and southern Sydney
markets.
12 quarries
41 concrete
8 asphalt
1 cement
1 roofing
SECURING LONG-
TERM QUARRY
RESOURCES
Commissioning of
the primary and
tertiary sections of
the Deer Park Quarry,
Vic, replacement
processing plant
commenced in
June 2017. The new,
increased capacity
plant is part of a TAS
$200million multi-year 4 quarries
quarry reinvestment 5 concrete
program in Melbourne,
Perth and Brisbane.

BORAL REVIEW 2017 11


BORAL
AUSTRALIA
For personal use only

Boral is supplying and laying asphalt for the Gateway Upgrade North in Brisbane, Qld.
Photography supplied by the Gateway Upgrade North project, Department of Transport
and Main Roads.

HELPING TO BUILD GREAT MAJOR PROJECTS


Boral is taking advantage of the uplift in major roads and infrastructure activity across
the country, demonstrating our capability in major, complex projects and the benefits
ofour integrated construction materials network.
DRIVING OPERATIONAL In Western Australia, while the residential construction market has cooled following the
EXCELLENCE FROM THE slowing of the resources sector, we have secured work on major road, rail and other
GROUND UP infrastructure projects like NorthLink WA and the Forrestfield-Airport Link rail service.
In striving for continuous improvement, Meanwhile in NSW, growing activity in major road projects is expected to more than
in FY2017 Boral Australia employees offset lower materials volumes associated with multi-residential construction activity
from the front-line through to senior coming off peak levels. We are currently supplying materials to the NorthConnex and
management generated over 530 ideas Bringelly Road projects in Sydney and to the Pacific Highway upgrade on the NSW
to grow earnings in their businesses. The north coast.
divisions Value Improvement Process (VIP)
Borals dedicated Project Management Office supports our efforts on major and
involves annual collaborative workshops to
complex client projects nationally from tendering to project delivery. Our ongoing
identify potential business cost savings and
success in delivering large-scale, technically challenging major projects means that
revenue growth ideas.
we are well positioned to secure a large share of the $75 billion infrastructure budget
For example, at the Wingfield concrete plant announced by the Federal Government from FY2018.
in South Australia, the simple move from
Some of the major projects we are already working on are listed below:
using bagged silica fume an ingredient
in concrete to bulk deliveries has saved Products Total project Estimated
$240 per tonne used, and reduced manual Borals current major project pipeline supplied cost completion
handling and truck movements into the plant. Mitchell Freeway, WA asphalt $0.3bn 2017
Not only does the VIP support our Toowoomba Second Range, Qld asphalt $1.8bn 2018
continuous improvement objectives in Bringelly Road Stage 1, NSW asphalt $3.3bn 2018
Boral Australia, the process encourages Pacific Hwy, Nambucca, NSW concrete $0.6bn 2018
employee engagement and collaboration
NorthLink Stage 1, WA asphalt $1.1bn 2018
across the business, says Wayne Manners,
Warrego Highway Upgrade Stage 2, Qld asphalt & $0.6bn 2018
Executive General Manager WA/NT and
quarry materials
Building Products, who leads the program.
Gateway Upgrade North, Qld asphalt $1.1bn 2019
Members from senior management through
Amrun Project, Qld concrete $2.6bn 2019
to plant operators and drivers participate
in the workshops. Of the projects and Kingsford Smith Drive, Qld asphalt & $0.7bn 2019
concrete
ideas generated in FY2017, 466 have been
actioned or are under development. They NorthConnex, NSW concrete $3.0bn 2019
should realise an annualised financial Forrestfield-Airport Link, WA concrete $1.2bn 2019
benefit ofmore than $100 million in cost Northern Connector Road, SA asphalt $1.0bn 2020
savings and efficiencies.

12 BORAL REVIEW 2017


DEVELOPING INNOVATIVE, BUILDING CUSTOMER AND
SUSTAINABLE CONSTRUCTION COMMERCIAL EXCELLENCE
Top image: Paul Smyth,
MATERIALS Technical R&D Lab Being number one for our customers is a
Supervisor at the
Focused on research and technology in Innovation Factory in
key pillar of Boral Australias zero|one|ten
cement, concrete and alternative binders Maldon, NSW strategy. In addition to becoming more
like fly ash, the Innovation Factory in Maldon, Bottom image: Stokehouse customer-centric by better understanding
NSW, is helping create new sustainable and restaurant in Melbournes their needs and improving the customer
St Kilda features ENVISIA experience, Boral Australia is working on
innovative construction materials.
maintaining and improving our market
The Innovation Factory developed and positions while ensuring we obtain a fair
patented lower-carbon, high-performance price for our products and services.
For personal use only

ENVISIA concrete, which uses 60% less


Portland cement than conventional concrete, As part of this focus on customer
and commercial excellence, we are
reducing carbon emissions associated with
implementing a multi-year program that
its production.
aims to improve the way we manage
Two landmark projects featuring ENVISIA revenues and margins. The program
were completed in FY2017: the 333 George encompasses processes, people and
Street office and retail building in the heart technology, and seeks to ensure that our
ofthe Sydney CBD, and the new Stokehouse national pricing systems and processes
restaurant in Melbournes St Kilda Australias truly reflect the value of our products
only 5-star Green Star rated restaurant. and services. It will help to improve the
competencies of our sales teams through
A second tier of low-carbon ENVISIA training and recruitment, and embrace
concrete products is currently in the works, world-class sales tools and systems.
enabled by new technology developed
and patented by the Innovation Factory, Following a six-month pilot program in our
as wellasa number of other value-added, Southern Region and Cement businesses,
innovative products like self-compacting Boral Australia has established national
andlow-heat concretes. principles to guide pricing behaviour, as
well as the design for a national pricing
system. The Southern Region pilot
program so far is delivering around
0.5% margin improvement.
The next phase of the commercial
excellence program involves the
implementation of the pricing systems and
processes, and the nationwide roll-out
of a multi-year sales training program
benchmarked to global best practice.
GOOD SAFETY PERFORMANCE ISGOOD FOR BUSINESS
Throughout Boral, we see evidence that As an example, a key indicator of contractor
good safety performance is an indication safety performance is the value of legal
of a well-run, efficient business, which liability claims associated with injuries made
leads to good financial results. In part, by contractors against Boral.
this is because good safety outcomes
This currently stands at around $3 million,
are rewarded with lower workers
compared with open contractor injury
compensation and insurance costs.
claims that exceeded $40 million 10 to
Over the past decade, Boral Australias 15years ago. Improved safety performance
workers compensation and injury-related together with better contractual rigour Wayne Lees, Packaging & Despatch
Team Leader for Boral Cement
costs have diminished dramatically as and contracting capability are the major
employee and contractor injuries have contributors to these results.
continued to reduce.
A flow-on benefit is that Boral now incurs To sustain our
on average $5.5 million less per year in performance, we
Borals liability claims, FY20022017
liability premiums and uninsured contractor
injury claim excesses compared with 10
are investing in our
Number of claims
to 15 years ago. commercial culture
160
Ongoing improvements in contractor safety and developing our
management, including Borals upgraded people. Our focus
contractor pre-qualification program
introduced in early 2017, are continuing
on customer and
toreduce our injury and insurance costs. commercial excellence
Employee-related workers compensation will help ensure that
claims and costs have also seen a long- Boral is number one
term decline associated with the continuing
trend of fewer injuries. for our customers.
26 JOE GOSS, DIVISIONAL CHIEF
EXECUTIVE, BORAL AUSTRALIA
FY2002 FY2005 FY2008 FY2011 FY2014 FY2017

BORAL REVIEW 2017 13


USG
RIYADH METRO
PROJECT USG
Boral supplied
custom-made stud
systems, specialist

BORAL
SAUDI plasterboards and
Sheetrock joint
ARABIA compounds for the
1 metal installation of 10 metre
1 mineral fibre high partitions for a
ceiling metro line depot in
1 joint compound Saudi Arabias capital.
Borals 50:50 joint venture with USG
For personal use only

Corporation, USG Boral is a leading


manufacturer and supplier of wall and
ceiling solutions across the Asia Pacific and INDIA
OMAN 9 m2 board
Middle East. With a presence in 14 countries 8 m board
2
capacity
plus export markets, USG Boral produces capacity /1 line
/1 line 2 metal
plasterboard-based wall and ceiling lining 1 gypsum mine 1 joint compound
systems, mineral fibre ceiling systems,
metal framing, joint compounds, high-
performance panels and accessories.
PEOPLE1 USG BORAL REVENUE5
(%)

BY COUNTRY NEW SOUTH


13 INDIAN BOARD
3,172 3,333 6
36
Australia
Korea
PLANT Construction
of a new plasterboard
EMPLOYEES CONTRACTORS 9 Thailand plant in Chennai,
China with production
13 Indonesia capacity of up to
SITES2 Other 30million m2, has
23
been approved by the
Board. Improvements
were also made
at the Khushkhera
plasterboard and
metal plant in the
36 85 north of India in
FY2017.
OPERATING DISTRIBUTION
BY PRODUCT
CATEGORY
RECORDABLE INJURY 40 Plasterboard
FREQUENCY RATE3 Non-board6

60

3.6
PER MILLION
HOURS WORKED BOARD CAPACITY
UTILISATION
GREENHOUSE GAS
EMISSIONS4
USG Boral is leveraging
long-term growth across
our markets, delivering
innovative solutions
76% for our customers and
from 70% increasing penetration
ofgypsum-based interior
0.31m linings and related
TONNES CO2 -e
products, especially in
fast-growing countries
1. On a full-time equivalent (FTE) basis.
3. Includes employees and contractors.
2. Includes plasterboard, ceiling tile, metal products,
4. Borals 50% share of emissions.
compounds, mineral wool and cornice production.
Certain facilities and gypsum mines held in 5. Based on FY2017 underlying revenue for USG Boral. inAsia.
joint venture with third parties. Production of 6. Includes ceiling tile, metal products, joint
plasterboard and other products may be at the compounds and plasters, cornice, mineral wool, and FREDERIC DE ROUGEMONT,
same physicallocation. Australian contracting revenues. CEO, USG BORAL

14 BORAL REVIEW 2017


CHINA
143 m2 board
capacity
/6 lines &
1 ceiling line SOUTH
3 metal
1 mineral fibre ceiling
KOREA
153 m2 board
3 joint compound
capacity
1 mineral wool
/4 lines &
1 ceiling line
THAILAND 2 joint compound
For personal use only
105 m2 board KOREAS
capacity DANGJIN
/3 lines & PLANT
EXPANSION
1 ceiling line The initial phase
1 metal of theDangjin
1 gypsum mine warehouse expansion
1 joint compound was completed
in February 2017,
VIETNAM providing an
30 m2 board additional 5,000m2 of
capacity covered floor space.
MALAYSIA /1 line &
1 ceiling line
Engineering design
for the additional
11 m2 board 30 millionm2
capacity 1 metal
of plasterboard
/1 line & production capacity
1 ceiling line is progressing as
1 metal planned.
2 joint compound REBUILDING
CHRISTCHURCH
HOSPITAL
INDONESIA The 62,000m2 building
72 m2 board is USG Borals first
capacity major project in
Christchurch and the
/3 lines &
largest government
1 ceiling line project in the
1 metal Canterbury rebuild
1 joint compound following the 2011
earthquake. USG
Boral is supplying
seismically-designed
metal stud walls and
ceiling grid, a fully-
DRIVING
INDUSTRY braced acoustical
RESEARCH ceiling package, and
ANDINNOVATION full plasterboard
Inaugurated in August systems with more
2016, the Research than 230 wall options.
and Development
Centre, adjacent to AUSTRALIA
the Saraburi plant in 86 m2 board capacity
Thailand, focuses on /3 lines
operations excellence, 1 metal
new product and
platform extensions,
1 gypsum mine
and collaboration and 1 joint compound
AUSTRALIAS technology transfer 2 cornice
LARGEST from both USG and
SHOPPING CENTRE Boral in the USA.
USG Boral supplied
115,000m2 of lining
products, including
FIBEROCK,
lightweight Sheetrock
and specialist
plasterboards and
NEW
compounds, to the ZEALAND
Chadstone Shopping 3 metal
Centre redevelopment
in Melbourne.

BORAL REVIEW 2017 15


USG
BORAL
For personal use only

The Plasterboard Lab at the Research & Development Centre in Saraburi, Thailand

INNOVATION INSPIRED BY YOUTM


As part of the Groups investment in
innovation, USG Boral established a
centralised research and development
(R&D) capability in 2016, leveraging
expertise and world-class technologies
ofboth USG and Boral.
USG Borals
Based in Thailand, the R&D teams are
focused on technology and innovation in researchand
five core areas: plasterboard and panels, development
compounds and surfaces, industrial
plasters, systems development, and groupplays an
building sciences. integral role in our
Most of the teams operate in modern position as leading
laboratories in the state-of-the-art
Research & Development Centre in
provider of building
Saraburi and a secondary laboratory in solutions in all our
Chonburi, assessing raw materials,
formulations, products and systems. The
markets, and will
building sciences team based in Bangkok set the standard for
METAL CEILINGS NOW
analyses interior and exterior building industry innovation.
performance, including materials, fire
AVAILABLE IN ALL MARKETS protection, energy efficiency and JOE HOLMES, CHIEF OPERATING
OFFICER, USG BORAL
The growing trend for innovative interior acoustics, for better selection of materials
design is seeing more interesting and and improved building designs.
visually stunning ceilings in a variety of Collaborating with USG and Boral, the R&D
settings, from airports and rail stations team can easily access technologies from
toshopping malls and hospitality and USGs Corporate Innovation Center in
retailvenues. Illinois and Borals Innovation Factory in
The modern aesthetics of USG Borals Texas, both in the USA. This approach
metalceilings range are now available in supports the introduction of lighter-weight,
10countries in Australasia, Asia and the improved functionality, and more
Middle East, strengthening our position sustainable plasterboard products; higher
asafull ceilings solution provider. performance substrates and ceiling
products; novel compounds and plastering
solutions; and a range of alternative binder
technologies for exterior applications.

16 BORAL REVIEW 2017


SUSTAINABILITY FEATURES
INNEXT GENERATION The next generation
SHEETROCK of Sheetrock will
Following the successful roll-out of enable our customers
lightweight Sheetrock products across
ourmarkets, the next generation of to push the limits of
board technology from USG significantly design while making a
reduces the need for natural resources
and the impact on the environment in
positive impact on the A safety briefing at the Port Melbourne
manufacturing. community and the plant in Victoria
For personal use only

In March 2017 in the USA, USG launched environment. SAFELY MANAGING PLANT
the revolutionary Sheetrock Brand FREDERIC DE ROUGEMONT, INTERRUPTIONS
EcoSmart Panels, which use 25% less CEO, USG BORAL
water in manufacturing, with a 20% Across our manufacturing plants in Asia,
reduction in greenhouse gas emissions Australia and the Middle East, USG Boral
associated with the manufacturing employees have been working together
process. to understand risks and develop skills
to safely handle workplace interruptions
The more sustainable products maintain like machinery jams, chemical spills and
thelightweight, high-strength and low-sag power failures.
characteristics of Sheetrock benefits
which have contributed to strong adoption USG Boral studied the safety
rates across USG Borals markets, performance at plants during breakdowns
especially in Australia. As a result of the or unexpected activities over more than
strong customer demand, Sheetrock six months to early 2017. Labelled Upset
Brand EcoSmart Panels are being piloted Conditions, these activities required
in the Australian market in 2017. some form of the Lock Out, Tag Out,
Try Out (LOTOTO1) safety process which
relates to work on energised equipment,
such as maintenance activities or process
fault fixes.
COLLABORATING FOR GLOBAL SOURCING, LOCAL PROCUREMENT The majority of significant LOTOTO
Since forming the joint venture in 2014, USG For example, plasterboard quality recycled breaches and related injuries in the period
Borals efforts in strategic procurement and paper is a key manufacturing input with a occurred during an Upset Condition,
supply chain management have delivered limited number of suppliers producing paper says USG Borals Group Environment,
more than US$40 million in cost savings. to USG Borals technical specifications. Health and Safety Director Brent Gapes.
Moving to a centralised sourcing model for We identified breaches to policy and
With manufacturing and distribution opportunities to improve compliance, as
this key commodity in close collaboration
operations spanning 14 countries well as a heightened increase in injury rates.
with the local country teams has delivered
across Asia, Australasia and the Middle
more than US$10million in cost savings To ensure these plant interruptions are
East, collaboration has been the key to
over two years. managed safely and efficiently, USG
transforming from a country-specific sourcing
model to an integrated global supply Similarly for fluidiser, a key additive Boral rolled out the Upset Conditions
chain for raw materials like paper, gypsum in manufacturing plasterboard, the program which is designed for staff
and steel. Collaborating across countries centralisation of the sourcing strategy, to understand potential incidents at a
has also been crucial in leveraging key supplier allocation and pricing has resulted site, review standardised Safe Work
suppliers, which has reduced supply risks, in a 20% reduction in costs. Method Statements (SWMS), and develop
and allowed knowledge and information to training and practice of the standardised
Collaboration is the cornerstone of our methods.
be shared to help cut costs in the areas of
success in sourcing and supply chain,
energy, logistics and transportation. The first phase of the three-step
says USG Borals Senior Director and
Under a Global Sourcing, Local Head, Global Procurement and Supply program has been completed at all USG
Procurement philosophy, USG Borals Chain Nat Parameswaran. It has allowed Boral manufacturing plants, involving
key global commodity strategies, supplier us to leverage our global volumes across workshops with plant operators to identify
relationships and global agreements are the supply base, generating significant their daily challenges and all potential
managed centrally with local business cost savings and building strategic global workplace interruptions and risks.
units implementing the strategies at relationships with key suppliers. The second, ongoing phase of analysing
thelocal country level. gaps and training in standard operating
procedures and SWMS is well underway.
The third phase of training and practice
of standardised methods to fix Upset
Conditions has recently commenced
at all sites, with lessons learned to be
incorporated in routine training and site
risk management processes.

1. A systematic process that requires the removal of all


sources of energy to the equipment before Locking Out
physically restricting the ability to turn on the equipment;
Tagging Out labelling a physical lock with the task and
USG Borals Procurement team with CEO Frederic de Rougemont at the employees details; and Trying Out the energy sources
2017 Supplier & Procurement Summit and lock to ensure the potentially damaging energies are
fully removed before the work task commences.

BORAL REVIEW 2017 17


BORAL
NORTH AMERICA
Formed as a new division in May 2017, Boral North America combines the
Construction Materials and Building Products operations of Boral USA and the
For personal use only

newly acquired Headwaters Incorporated across the USA, Mexico and Canada.
In Construction Materials, Boral has industry-leading positions in fly ash
processing and distribution, as well as a Texas-based concrete block business and
Denver concrete and quarries operations. In Building Products, we manufacture
and supply stone veneer, roof tiles, windows and light building products, including
trim, siding and shutters, for residential and commercial markets.
Boral also has a 50% share of the Meridian Brick joint venture, which was formed
with Forterra Brick in November 2016.

PEOPLE1 BORAL NORTH AMERICA REVENUE NEW CULTURED


(%) STONE PROFILE
TAKES OFF
Launched in mid-
2016, the new
Pro-Fit Modera
BY BUSINESS5 Ledgestone profile of
20 16

7,053 125 Cladding (Stone, Cultured Stone by


Trim& Siding) Boral is featured on
EMPLOYEES CONTRACTORS Roofing the interior, exterior
20
Fly Ash and fireplace of this
25 Denver Construction home in Vancouver,
SITES2 9 Materials Washington.
10 Bricks
Headwaters

273 50
OPERATING DISTRIBUTION
5 BY REGION6
9
RECORDABLE INJURY South
FREQUENCY RATE3 14 West
51 Midwest

WEST
Northeast
Other
21
21 fly ash
9 roofing
2 cultured stone
8 concrete & quarries
6.7
PER MILLION
HOURS WORKED
UPGRADED TILE
GREENHOUSE GAS 3 BY END MARKET6 PLANT FOR SAFER,
EMISSIONS4 15
Residential MORE EFFICIENT
Repair & remodel OPERATIONS
46 Non-residential At Borals concrete
16
roof tile plant in
Infrastructure
Phoenix, Arizona,
Other
an upgrade of the
20
sites curing plant
and equipment is
delivering safer, higher

0.24m
product quality and
more energy efficient
TONNES CO2 -e outcomes. This was
the first of five plant
1. On a full-time equivalent (FTE) basis. Includes 5. Based on FY2017 external revenue for Boral
upgrades across
Headwaters and Meridian Brick employees. NorthAmerica, including 8 weeks of Headwaters, the Boral Roofing
2. Includes Headwaters and Meridian Brick sites. 4months of 100% consolidated Boral Bricks and manufacturing
3. Includes employees and contractors in 100%-owned Borals 50% share of underlying revenue from the network.
operations and 50%-owned joint venture operations. Meridian Brick joint venture which is not included in
Does not include Headwaters for FY2017. reported revenue.
4. For 100%-owned operations and Borals share of 6. Based on proforma FY2017 revenue for Boral USA
emissions from 50%-owned joint venture operations. and Headwaters combined, including Borals 50%
Does not include Headwaters businesses for FY2017. share of underlying revenues from the Meridian Brick
joint venture.

18 BORAL REVIEW 2017


Boral North America has CUSTOM-BUILT
HOME FEATURES
transformed substantially, BORAL PRODUCTS
A custom-designed
and we will continue to grow and custom-
built single family
through innovation and home in East
new product development, Greenwich, Rhode
Island, features
market growth in large-scale Boral TruExterior
Bevel Siding, Trim
building and construction andCultured Stone

CANADA markets, and over time by Boral.


For personal use only

4 bricks through strategically-aligned


1 r oofing
acquisitions.
DAVID MARINER, PRESIDENT & CEO,
BORAL NORTH AMERICA

LINE UPGRADE
MAINTAINS
GROWTH
FOR BORAL
TRUEXTERIOR
Doubling of
production capacity
and the addition
of equipment and
employees at the NORTHEAST
Salisbury, North 5 fly ash
Carolina, plant in 2 light building products
FY2017 have ensured 1 stone
the steady supply of 1 energy
MIDWEST Boral TruExterior
Siding & Trim across
57 fly ash all profiles to meet the
2 stone strong market interest
3 light building products and adoption of the
2 bricks lightweight, poly-ash
products.
REMODELLED
HOME FEATURING
BORAL COOL
ROOFSYSTEM
This 4,400-square-
foot home in Orlando,

SOUTH Florida, features the


Boral Cool Roof
System thats warmer
65 fly ash
6 block in winter and cooler
6 roofing in summer. Borals
Saxony 900 Slate
1 stone white concrete roof
FLY ASH
3 light building products INVESTMENT tiles contribute to the
3 windows FOR MORE improved design and
17 bricks DEPENDABLE energy efficiency of
SUPPLY In Houston, thehome.
Texas, a new 20,000-
ton storage facility
in the Headwaters
network is providing
customers with a more
dependable supply
of fly ash, particularly
during warmer
months when fly ash
production is lower and
construction activity
higher. Operational
in March 2017, this
facility represents the
start of Borals broader
plan to expand fly ash
storagecapacity.

BORAL REVIEW 2017 19


HEADWATERS
A TRANSFORMATIVE ACQUISITION
For personal use only

Borals US$2.6 billion acquisition of Headwaters Incorporated, DELIVERING SIGNIFICANT


completed in May 2017, is a transformative step for Boral. SYNERGIES
With a strong strategic fit with Borals existing US business, the acquisition adds significant The acquisition of Headwaters is financially
scale to Borals US footprint by adding a portfolio of complementary businesses with compelling. It is expected to deliver
improved geographic reach and ability to compete across the USA. synergies of approximately US$100 million
per annum within four years, with all
Combined, the new Boral North America is a ~US$1.8 billion revenue business, with overlapping businesses contributing.
an expanded product offering, a strong manufacturing and distribution footprint, and Delivered synergies in the first year are
significantly improved earnings. estimated to be ~US$30-$35 million.
The acquisition significantly grows Borals fly ash business, expands our light To realise these benefits, one-off
building products offering, and doubles the size of Borals roofing and manufactured implementation costs, such as restructuring,
stonepositions. rebranding and plant consolidations, are
estimated to be ~US$100 million.

INTEGRATION OF TWO GREAT BUSINESSES Targeted synergies


The new North American executive team is made up of experienced and committed
executives from both Boral and Headwaters. From day one, the team has been visiting
~US$100m per annum
operations across North America, meeting with employees and setting shared priorities. within 4 years

David Mariner, President & CEO of Boral North America said: I am impressed and Light building
encouraged by the early progress we have made during the integration of these two great products

businesses. Our people all across North America have a shared pride in what we do for
our customers, shareholders and employees and there is a genuine belief that together Roofing
we really will Build something great.

~US$50-$55m
The new Boral North America operations structure
Stone
FROM
FROM BORAL
HEADWATERS INC.

~US$30-$35m

Fly Ash
PRESIDENT & CEO
DAVID MARINER

Corporate

CONSTRUCTION BUILDING PRODUCTS WINDOWS AND


Year 1 End Year 4
MATERIALS GROUP GROUP INNOVATION deliverable Year 1
KEITH DEPEW CHRIS FENWICK JOEL CHARLTON run rate

FLY ASH STONE WINDOWS


BILL GEHRMANN BRENT SPANN DAVID DECKER

WEST EAST INNOVATION


ROOFING
JIMMY TERRY FACTORY
SCOTT JACKSON
LAMBERT PETERSON RUSSELL HILL

LIGHT BUILDING
BLOCK
PRODUCTS
BOB WHISNANT
BRIAN BELOW

BORAL MERIDIAN
DENVER READY
COMPOSITES TAPCO BRICK
BOB KEPFORD
INC. PAUL SAMPLES

20 BORAL REVIEW 2017


MORE DIVERSIFIED MARKET EXPOSURE
The acquisition significantly increases Borals exposure to large addressable
US markets at an attractive point in the cycle, providing improved diversification across
non-residential, repair & remodel, and infrastructure segments, in addition to the new
residential sector. 4,016
EMPLOYEES

BY END MARKET (%) 4 3


6
Residential
Repair & remodel 12
15
149
OPERATING
Non-residential
For personal use only

Infrastructure 46
16
Other 12

66

20 18
DISTRIBUTION
Boral USA1 Boral North America2
(pre Headwaters (post Headwaters
acquisition) acquisition)

PRODUCTS THAT WRAP A HOUSE


Headwaters manufactures and distributes The acquisition also accelerates
a range of innovative, high margin, niche development of Borals light building
building products for new residential, products platform, from a small but rapidly
repair & remodel and commercial growing poly-ash trim and siding business
construction. These products are sold into a larger platform with geographic FLY ASH A GROWTH BUSINESS
through an extensive national network of breadth, a multi-channel distribution The combination of Borals and Headwaters
one-step and two-step distributors, as well network and expanded product suite to fly ash businesses creates a national
as retail sales through big box stores. better serve customers. platform in the USA with proforma revenue of
The business aligns well with Borals Stone over US$450 million, approximately five times
and Roofing businesses. Borals stand-alone fly ash business. This
enables Boral to more efficiently serve
Outdoor
customers in a competitive environment.
Living
Fly ash is a by-product from burning coal in
power stations. Its properties are similar to
Shutters Roofing
Portland cement, which means it can be
Architectural used as a cement substitute in concrete and
Stone Trim other engineering applications.
Board
Fly Ash Mounting Gable Encapsulating fly ash in construction
Concrete Blocks Vents materials, building products and engineering
applications is a highly sustainable solution
that diverts millions of tonnes of fly ash from
Windows landfills every year.
Specialty
Starting in 1987 as a coal-treatment
Siding
technology company, Headwaters has been
Concrete a leading player in fly ash for the past 15
Pavers years, while Boral USA has been managing
and marketing fly ash for over 40 years.
Both companies have developed significant
know-how in fly ash beneficiation the
technology associated with improving the
physical and chemical properties of fly ash.
The use of fly ash can improve the strength
and flow of concrete and is attractive
because it means less by-products going to
landfill. In the US today, fly ash makes up
around 16% of cementitious materials in
ready mixed concrete.
As construction activity grows, fly ash
demand will increase but there is also
opportunity to grow fly ash through
increased use of storage facilities, improved
beneficiation techniques and working with
1. Based on Boral USA FY2016 external revenue.
authorities to increase fly ash specifications
2. Based on proforma FY2017 revenue for Boral USA and Headwaters combined. in construction.
BORAL REVIEW 2017 21
BORAL
NORTH AMERICA
For personal use only

At Borals Innovation Factory in San Antonio, Texas: (from left) Research Chemist Dr Xi Zhang,
Technician Paulina de Los Santos, Chemistry Technician Sara Ploetz and Research Chemist III
Dr Ying Zhang

A MORE EFFICIENT, BETTER DRIVING INNOVATION AND NEW through a formal product development
POSITIONED BRICKS BUSINESS PRODUCT DEVELOPMENT pipeline.
Meridian Brick was formed as a 50:50 joint Understanding where the building Over the past three years, the Innovation
venture in November 2016, combining markets of tomorrow are headed is a key Factory has been developing the next
Borals and Forterras brick manufacturing focus for the scientists, engineers and generation of poly-ash technology
and distribution operations in the USA technicians at Borals Innovation Factory and products: sheets and panels.
and Canada. Meridian Brick is now North in San Antonio, Texas. Borals centre This represents a new market and
Americas largest brick manufacturer of innovation focuses on research and channel opportunity for Boral in exterior
with production capacity of more than technologies in composite materials and sheathing products for cladding
twobillion bricks. lightweight building products. androofing.
Following several years of earnings The Innovation Factory developed Boral Backer Board is the first sheet
losses from Borals US bricks business, Borals patented poly-ash technology, product for this new market, released
performance has continued to improve which combines fly ash with a for sale in select markets in mid-2017. It
since the formation of the joint venture. proprietary polymer blend, and started is a lighter-weight, poly-ash substitute
Six brick plants and 12 distribution centres commercialising the technology platform for traditional cement and fibre cement
were closed while headcount has been in 2011 through the Boral TruExterior backer board which is installed in
reduced by 144 positions, delivering cost product range. Starting with trim and wet areas, such as bathrooms and
savings in FY2017 and a good start to the expanding to include cladding in 2013, kitchens, as a substrate for tile. It is water
US$25 million per annum of targeted joint the platform continues to grow rapidly impermeable, fire resistant, easily cut
venture synergies. and nailed with no special fasteners,
and resistant to mould and mildew.
Exploratory work for other applications
for sheet products is underway.
The work that the Innovation Factory
does in identifying and advancing
technologies to meet future building
and construction needs is an important
part of building a transformative culture
in Boral, says Joel Charlton, Borals
Executive General Manager, Innovation
and Vice President, Intellectual Property.

Field testing of Borals new Backer Board

22 BORAL REVIEW 2017


TECHNOLOGY DRIVES HIGH MARKET RECOVERY ROLLS ON
VALUE FLY ASH PRODUCTS
With total US housing starts up 4%
Fly ash, a coal combustion by-product in FY2017 to 1.20 million1, including a
with cementitious properties, is sold to 7% increase in single family dwelling
the ready mix concrete industry as an commencements, the continuing
alternative to replace a proportion of recovery in housing markets bodes well
cement. Over the past few decades both for the expanded Boral North America.
Boral and Headwaters have developed
The greater scale and geographic reach
new technologies, opening up new
of Boral and Headwaters combined
markets and higher value product
enhances our ability to compete across
For personal use only
opportunities for fly ash.
the large and growing North American
The integration of Borals and Headwaters housing market. And with an expanded
fly ash businesses across the USA brings portfolio of building products, including
together two teams with industry-leading more lightweight and sustainable cladding
knowledge and an expanded portfolio and roofing products, Boral North
of high-value fly ash products. Currently America is well placed to benefit from the
Boral markets two of them. market recovery for many years to come.
Micron3 is an ultra-fine ash with In addition, with a significant national
microscopic particle size, used in concrete footprint in fly ash which is used
where high strength is required and the as a cement substitute in concrete
risk of corrosion exists. Micron3 sells for Boral North America will benefit from
more than 10 times the price of traditional increasing infrastructure and engineering
fly ash. project investment across the USA.
Celceram is a processed ash that is used
as functional filler, currently in the carpet US housing starts1 (millions)
industry, as an alternative to high cost 2.10 2.12
Oak Grove landfill and power plant in 2.00
fillers for carpet backing. The products Franklin, Texas a source of fly ash 1.80
selling price is two-to-three times higher 1.59
Underlying demand2: 1.5 million starts per annum
than traditional fly ash.
1.15 1.20
With historically limited ash sources 1.13
1.06
0.96
for both specialty products, the 0.88

integration with Headwaters provides 0.65 0.59


0.57
0.68

the opportunity to identify new sources


and expand capacity for the high value
flyashproducts.
FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17

1. US Census Bureau seasonally-adjusted annualised


housingstarts.
THE ZERO HARM JOURNEY 2. 50-year average to 2010; source US Census Bureau
INNORTH AMERICA
In the USA, Boral achieved a safety improving their safety performance,
milestone of over 12 months free of lost achieved through different methods,
time injuries (LTIs) across all its businesses such as the Behavioural Accident
and sites from January 2016 to January Prevention Process and DuPont STOP We have been
2017. However, the record injury-free behavioural-based safety processes in
period ended not long after with LTIs in Boral businesses, and the Milliken Safety veryimpressed
the Denver Construction Materials and Process which engages workers in safety with the willingness
Meridian Brick businesses, a reminder through committees and working groups
ofwhy Zero Harm Today remains our top at most Headwaters businesses.
to share best
priority, and an achievable objective, for
Strong ownership of safety in each
practice, learn
allour businesses including joint ventures.
business is a perfect place to start, then from each other
Meridian Brick has benefited from an
impactful change in safety culture at the
build on, says Michael Wilson, Borals
Group HSE Director.
and improve safety
legacy Forterra Brick sites, which have by both Boral
improved overall safety performance since and Headwaters
the joint venture was formed in November
2016. The joint ventures employees have employees.
embraced Borals Zero Harm Today goal MICHAEL WILSON,
with a shared purpose of better safety at GROUP HSE DIRECTOR,
all itssites. BORAL LIMITED

With the integration of Headwaters, Boral


North America is focused on joining and
sharing best practices in safety from Synthetic Materials crew at Plant Bowen, near
the two businesses. Each have been Cartersville, Georgia also a Headwaters and
Boral fly ash facility

BORAL REVIEW 2017 23


SUMMARY OF OUR Health, Safety, Environment
RISKS AND RESPONSES (HSE) and Social Risks

Licence to operate
Injuries & incidents

RISKS
Environmental damage

RESPONDING
Regulatory requirements
Community impacts
Workplace relations & human

TO A CHANGING
rights
For personal use only

Group-wide commitment to
Zero Harm

WORLD Group HSE standards, policies,


procedures and training to
support divisional strategies 32

BORAL GROUP
HSE performance monitoring,
To deliver on our goals, we recognise the need to reporting and accountability
frameworks 32
continually monitor external environmental factors
Monitoring regulatory changes
that could impact Borals long-term growth and Group-led diversity program 31
sustainability. Leadership development
and suite of capability-building
We have identified a range of near- and longer- activities 31
term risks and challenges across the Group.
Wecarefully manage these risks and, when Zero Harm and wellbeing
necessary, adapt our strategies to drive success. initiatives 34
Heavy vehicle safety
Here we highlight some of the actions we are management includes training,
taking in response to the challenges we face. vehicle monitoring and innovations 37

BORAL AUSTRALIA
Community consultation
Page references indicate where the topics are covered programs 41
in the earlier pages of this Review and inthe pages Flood mitigation and
ahead in Borals 2017 Sustainability Report. environmental rectification
programs 42
Proactive engagement with
regulators
RESPONSES

Workplace relations supported


by proactive engagement with
unions and specialist advisers 31

HSE standards applied


consistently across Asia, Australia
and the Middle East and are often
higher than in-country practices 33
Safety engagement program
USG BORAL

including communications
campaign, leadership workshops,
and a dedicated safety culture
month 17
Use of CCTV to aid incident
investigations and improvements

Headwaters acquisition
involved a rigorous review
BORAL NORTH AMERICA

of environmental and safety


exposures, including post-
completion audits and capital
allocation to bring all operations
up to Boral standards
Focus on safety observations
and near miss reporting 37

Safety is at the forefront of


Further detail about Borals risks and the Companys risk management 37
Headwaters integration activities
approach can be found in the Corporate Governance Statement and the
Directors Report in Borals 2017 Annual Report
XX Denotes 2017 Boral Review page reference

24 BORAL REVIEW 2017


Industry & Market Risks Competition Risks Business Interruption Megatrends

Structural & cyclical demand changes New capacity & market entrants Plant & systems failure Monitoring megatrends and
Political cycles / uncertainty Customer concentration Cyber security positioning the business
Economic growth / investment Pricing dynamics Weather impacts to respond to them takes
Input costs / inflation Regulatory requirements Reserves & resources place in a coordinated
Regulatory & fiscal policy changes Technology / R&D and product Supply chain Group wide approach, with
innovation Business conduct / reputational reporting through to the
damage Executive Committee and
Board.
For personal use only


USD assets funded with USD Centralised competition law Business continuity planning Megatrends that are
debt as much as possible to training with regular crisis simulations shaping our strategies
significantly reduce foreign Monitoring and reporting Formal bottom-up enterprise include:
exchange-related balance sheet regulatory changes and risk management processes
exposures Climate-related
industry trends in place
risks and
Energy inputs (diesel, gas and Transformation Action Group Reserves planning and capital 42
opportunities
electricity) hedged to reduce to identify and foster new ways allocation
market cycle impacts to make and sell new and Innovative building
Developing Cyber Security
Diversification to reduce impacts existing products 28 & construction
strategy with reporting through
of individual geographies and materials& methods 44
Utilisation of technology for to Board level
markets more targeted sales and Centralised Code of Conduct Digital disruption 28
Group procurement function marketing training and associated policies 29 Changing
optimising Borals cost base demographics
&urbanisation 44

Leveraging demand shift to major Realigning portfolio to reduce Restructure of Boral IT to Boral
infrastructure through investments exposure to lower returning Digital Services, improving
in quarries, asphalt and concrete building products and to agility and responsiveness
operations and strengthened strengthen construction materials Monitoring and preparedness
capability in contracting and Commercial Excellence initiative for weather-affected disruption
projects management 12 and customer centricity program including water management
Central oversight and tracking to improve customer service and plans, flexible workforces and
of major projects to target enhance pricing outcome 13 additional equipment where
participation strategies 12 required 42
Supply chain optimisation
Finalising plans to build clinker through the introduction of Best practice monitoring and
import terminal in Victoria to enhanced decision-making tools reporting support Chain of
strengthen import capability and improved fleet utilisation Responsibility compliance
and optimise cost base 10 Maintaining Australian Building Dedicated property and
Operational Excellence and Construction Commission environmental experts to support
program and cost reduction (ABCC) compliance to enable compliance and licence to operate
initiatives to offset inflation 13 bids on Federally funded work

Capacity planning to respond Innovation investment to further Securing gypsum supply


to demand changes, including strengthen competitive advantage through acquisition of reserves
upgrades in India and Korea, and e.g. next generation Sheetrock and synthetic gypsum supply
closure of underutilised plant in being market tested 17 agreements (e.g. Panja in
Chengdu, China 14 Differentiation strategy has Thailand)
Product leadership and strengthened USG Borals Review of governance
differentiation strategy response to new capacity / structures to manage culture
underpinning performance market entrants and performance of third party
through market uncertainty in Repositioning Korean business agreements and joint ventures
Thailand and Indonesia 17 with increased premium products Strategic review of IT platforms
Anti-corruption measures to market Multi-year roll-out of Sheetrock
including clear accountability, technologies has resulted in a
policies, training, and internal and modern, upgraded plant network 14
external audits 29

Shifting portfolio from high Dedicated Integration and Long-term availability of fly
fixed cost, energy-intensive to Synergy Delivery program for ash closely monitored and
lighter weight products with a Headwaters acquisition future sources identified 42
more variable cost model; also Cost and margin initiatives Prioritisation of capital
addresses excess brick capacity 22 including LEAN and divisional investment aligned with product
Headwaters acquisition procurement leveraging volume and market growth
diversifies Borals exposure growth opportunities Streamlining and upgrading IT
to US construction markets 20 Regionally focused product price systems
Monitoring Trump administration analytics and sales strategies
impacts tax reform and
infrastructure investment
positive for Boral

BORAL REVIEW 2017 25


MANAGING
SUSTAINABILITY
For personal use only

Borals Peppertree Quarry in Marulan South, New South Wales

OUR STRATEGY  We are looking beyond


Our business strategy recognises our responsibility to shareholders to deliver value the horizon, identifying
creation and long-term sustainability. Borals future depends on us having a robust and threats and opportunities
socially responsible supply chain, enduring stakeholder relationships, an engaged and and responding
reliable workforce, sustainable community and environmental impacts, and businesses
thataddress the needs of today and the future.
to commercial,
technological,
In recent years, we have fundamentally altered Borals portfolio to deliver better financial
returns and respond to a changing world. We have been shifting away from energy- and environmental and
resource-intensive, high fixed cost manufacturing to lightweight, innovative and more variable other societal forces.
cost building products and materials.
Through our strategy to transform Boral, we have significantly reduced Borals environmental We recognise that
footprint. Borals carbon dioxide equivalent (CO2-e) emissions today are 29% below these forces can be
emissions levels in FY20121. This transformation in Borals footprint is largely a result of
consolidations, joint ventures, divestitures, plant closures, innovations and acquisitions over
a positive catalyst
the past five years. helping us deliver on
We have strengthened and invested in our traditional Australian construction materials
our uncompromising
business, with modern plant and equipment, lean operating practices, a commitment to commitments to our
Zero Harm and increased investment in innovation. shareholders, the
We have brought world-leading technologies to plasterboard markets across Asia, communities in which we
Australasia and the Middle East. This is seeing game-changing product performance operate, our customers
characteristics for our customers and step-changes in manufacturing processes, and it who we serve, our fellow
willcontinue to drive down water usage, energy consumption and raw material usage.
employees and the
We are the leader in fly ash technologies in North America, enhancing the use of coal
combustion by-products in concrete, plasterboard and cladding products. We are reducing
environment, which
both the carbon- and capital-intensities of our operations in North America, and we are we have an obligation
being more responsive to changing customer needs to deliver improved returns. to protect.
We are continuing this transformation strategy to be more innovative, focusing on products, MIKE KANE
materials and operations that have a lighter touch and meet the expectations of our CEO & MANAGING DIRECTOR
stakeholders. We are investing further in materials-based research and development, driving BORAL LIMITED
safety performance towards worlds best practice, developing our people to effectively
lead and respond in a dynamic world, reducing our environmental footprint, positioning the
business for more sustainable growth, and becoming more profitable.

1. Boral's reported direct (Scope 1) and indirect (Scope 2) greenhouse gas emissions. Does not include Headwaters. Refer to page 40 for further detail.

26 BORAL REVIEW 2017


BORAL 2017 SUSTAINABILITY REPORT

MATERIALITY COMMUNICATING OUR


SUSTAINABILITY PRACTICES
Alongside our risk management processes, in 2017 we engaged EY to undertake a
materiality review to validate that the sustainability risks and opportunities that are In addition to this Sustainability Report,
important to our stakeholders are being addressed and communicated. information on Borals sustainability
performance is also provided in:
The review included internal stakeholder interviews, desktop peer and media reviews,
external industry and sector reviews, and consideration of wider sustainability trends. the Corporate Governance Statement
For personal use only
and Directors Report (including the
Adopting a widely recognised approach to assessing materiality, as outlined below, EY
Remuneration Report) in the 2017 Annual
highlighted some enhancement opportunities, which we have started to address in this
Report see boral.com/2017_Annual_
years reporting.
Report
1. Scan 2. Stakeholder 3. Prioritisation 4. V
 alidate and case studies and features in our internal
engagement report Boral News magazine see boral.com/
Peer analysis Internal interviews Distill data collected Validation from boral_news
Industry analysis, and quantitatively and management and other Borals website, which includes
e.g. megatrends qualitatively analyse stakeholders supporting policies and information
Media analysis Rank/score each issue Sign-off
on sustainable products and Borals
Consolidate into set of
priorities community engagement programs
pollutant emissions data reported to the
National Pollutant Inventory for 94 sites in
The following sustainability issues were identified as the most material for Boral, which
our Australian operations
align well with management focus, prioritisation and outcomes of existing risk assessment
processes. our voluntary responses to CDP, formerly
known as the Carbon Disclosure
Material issues by category Project, covering climate change, forests
andwater
Borals 2017 public report on gender
equality, lodged with the Workplace
Environmental Supply chain
management and product Gender Equality Agency on 7 June 2017.
& compliance innovation
This Sustainability Report covers Borals
Energy
wholly owned operations and joint ventures
Climate-related Business
ENVIRONMENT
impacts conduct
ECONOMIC/ that were at least 50% owned by Boral
GOVERNANCE
MATERIAL for the year ended 30 June 2017, unless
ISSUES stated otherwise.
Health & safety
With the Headwaters acquisition
Community Workplace
impact relations and
completed in May 2017, eight weeks
human rights of financial performance has been
SOCIAL Diversity WORKFORCE incorporated into the FY2017 results.
Reference to Headwaters sustainability
performance has been included in this
These material issues, which are categorised as Environment, Social, Economic/ report; however, sustainability data will be
Governance and Workforce related issues, are covered in this Boral Review on the pages consolidated fromFY2018.
listed below.

MATERIAL ISSUES CATEGORIES PAGE/S

Health & safety p.32-37

Environmental management & compliance p.32-33, 38-39


Energy p.40
BORAL
Climate-related impacts p.42-43
BORAL NE WS
Community impact p.41 ANNUAL DEC 201

REPORT
6

Supply chain and product innovation p.44-45 2017 BUILD


HABIT
ING HO
AT FOR MES WITH
HUMA
NIT Y

Workplace relations and human rights p.31


FLY AS
BORAL LIMITED ANNUAL REPORT 2017

A SUST H
AINAB
ILITY ST
REFL ORY
EC
OF BO TING ON 70
RAL YEARS

Diversity p.31 A DAY


IN
THE BO THE LIFE
OF
BORAL LIMITED CENTERRAL DISCOV
ABN 13 008 421 761
ERY

Business conduct p.29


Level 3, 40 Mount Street, North Sydney NSW 2060

KEEP
PO Box 1228, North Sydney NSW 2059
Telephone: +61 2 9220 6300

TRAN ING
Internet: www.boral.com.au
Email: info@boral.com.au
Share Registry

ON TRSFORMATIO
c/- Link Market Services Limited
Level 12, 680 George Street, Sydney NSW 2000
Locked Bag A14
Sydney South NSW 1235

ACK
Telephone: +61 1300 730 644

These material issues are also captured in our Risks and Responses summary on N
Internet: www.linkmarketservices.com.au
Email: boral@linkmarketservices.com.au
BORAL LIMITED
Boral is a registered trademark of Headwa
Boral Limited or one of its subsidiaries. ANNUAL REPORT
ters ac
2017 Boral Ltd. All rights reserved.
FOR THE YEAR qu
isition
2017 USG Boral. All rights reserved. ENDED 30 JUNE 2017 in the USA

pages 2425, which has been built up using Borals Group Risk Identification and
Management processes disclosed in our Corporate Governance Statement in the 2017 Boral Annual Report
Annual Report (pages 3043). and Boral News

BORAL REVIEW 2017 27


MANAGING
SUSTAINABILITY
CONTINUED
For personal use only

A safety meeting at Boral North Americas stone plant in Chester, South Carolina

Above: Members of Borals


Transformation Strategy Task Group
in Sydney, Australia, in 2016

A LONG-TERM APPROACH TO SUSTAINABILITY GOALS AND COMMITMENTS


STRATEGIC PLANNING
Setting goals and commitments helps drive our operations and align the organisation to
In 2016, 21 young leaders from across our longer-term priorities. Our overarching goal is to deliver Zero Harm Today.
the Group came together as Borals
This means zero injuries to our people and working to eliminate adverse environmental
Transformation Strategy Task Group
impacts. Where elimination is not possible, we seek to minimise the adverse
(TSTG) to contribute to Borals long-
environmental impacts of our operations and, wherever practicable, secure improved
term strategy. The TSTG considered
environmental outcomes.
megatrends and potential disruptions, such
as urbanisation and digital technologies, Our strategy to shift to lower energy-intensive, lower fixed cost manufacturing with a
which could shape Boral in the decade more balanced mix of innovative and traditional products, means continued reduction
20202030. inthe energy and emissions intensity of our operations as well as Borals overall
emissions footprint.
Their 12-month project culminated in
presentations to the Board and Executive We have business-specific goals and targets to improve resource efficiencies.
Committee, covering self-driving vehicles For example, in our cement operations we aim to reduce the use of fossil fuels by
and required changes to road construction, increasing alternative fuels and applying LEAN manufacturing principles. In USG Boral,
energy generation incorporated into the we aim to reduce water consumption and emissions through targeted technology
built environment, a more highly skilled solutions that reduce the amount of gypsum and water use in manufacturing.
workforce, lighter weight and potentially
When it comes to safety, at a Group level and across all of our operations, our target is
modular construction, and increased
zero injuries, which means zero injury frequency rates.
mobility and customer connectivity.
Within Boral's businesses there are targets for leading measures such as the
The TSTGs work is being advanced by
number of hazards reported per person per month. These targets support the
Borals new senior level, cross-divisional
formation of safety habits, monitor the effectiveness of our system controls, track the
overlay team, the Transformation Action
completion ofcorrective and preventative actions, and track progress and benefits of
Group (TAG). Reporting to the CEO, the
improvementprojects.
TAG has oversight of Borals technology
and innovation roadmap so that we can In other areas we have clearly articulated plans and goals, including in our diversity
better adapt to changes that will impact program. Our diversity goals are detailed and reported against in our Corporate
our products, services and the way we Governance Statement (see boral.com/corporate_governance)
work in the future.

28 BORAL REVIEW 2017


BORAL 2017 SUSTAINABILITY REPORT

Sustainability governance structure


BOARD OF DIRECTORS
SUSTAINABILITY GOVERNANCE
Our commitment to sustainable
development is driven by Borals Board
and Executive Committee. BOARD SUB-COMMITTEES
The Board has a Health, Safety &
Environment (HSE) Committee, which Health, Safety Audit Remuneration
& Environment & Risk & Nomination
For personal use only
provides focused leadership and supports
the activities of management. The
Committee reviews and monitors the

& SUSTAINABILITY & OTHER REPORTING


performance and effectiveness of Borals
CHIEF EXECUTIVE OFFICER
policies, plans, systems and governance

CODE OF BUSINESS CONDUCT,


POLICIES & BOARD CHARTERS

CORPORATE GOVERNANCE
structures in relation to HSE, including
Borals response to climate-related
impacts.
EXECUTIVE COMMITTEE
Borals governance approach is shown
to the right and is detailed in Borals 2017
Annual Report (pages 3043).
Day-to-day responsibility for sustainability DIVISIONAL MANAGEMENT TEAMS
& JOINT VENTURE BOARDS
rests with every employee and is
embedded into Group and business-
Boral USG Boral North
level strategies. The commitment of line Australia Boral America
managers and their teams to deliver Zero
Harm Today and our other sustainability
ambitions is critical.
We firmly believe that safety performance
is an integral component of leadership and
it is therefore linked to base remuneration Operations
and employment. As a result, we do not
INTERNAL AUDIT
link remuneration incentives with safety
performance or other sustainability metrics. boral.com/corporate_governance

Board discretion can be used to adjust


executive remuneration outcomes if
there isevidence of a breakdown in
management oversight and processes
leading to poor safety outcomes.

OUR POLICIES AND ETHICAL STANDARDS


Borals Code of Business Conduct and KPMG, which operates the FairCall service, In summary, Borals policies
supporting policies set out the legal and provides information to appropriate Boral and compliance systems:
ethical standards of behaviour expected of senior management in order to investigate
Borals people. They apply to all of Borals the potential misconduct. Outcomes are commit to obeying all
operations globally. reported to Borals Audit & Risk Committee. relevant laws
We take adherence to legal and ethical As part of our Code of Business Conduct, prohibit Borals businesses,
standards seriously. During FY2017, we have formal policies that deal with anti- and agents acting on
35 employees in Boral Australia and Boral bribery, corruption and fair competition. our behalf, from giving
North America were dismissed for serious and receiving bribes and
Borals Code of Business Conduct was
breaches of policy, primarily for breaching
safety rules.
reviewed in 2016, and HSE policies facilitation payments
were reviewed in 2017 to ensure that
prohibit political donations.
Borals people have access to an external, they continue to support our business
independent whistleblowing service, objectives.
known as FairCall, to report possible fraud,
illegal acts or misconduct.

BORAL REVIEW 2017 29


OUR
PEOPLE
For personal use only

A Boral Asphalt crew in the Hunter Valley, NSW

To build a transformative culture to capture growth, innovate, MEASURING EMPLOYEE


anticipate and respond to a changing world, we need an engaged, ENGAGEMENT
diverse and capable workforce led by talented leaders. Our divisions conduct biennial surveys to
measure employee engagement and identify
OUR WORKFORCE PROFILE
opportunities for improvement.
As at 30 June 2017, we have 16,475 full-time equivalent (FTE) employees including
USG Borals 2017 AON Hewitt Employee
injoint ventures (JVs), and approximately 8,200 contractors working in 17 countries and
Engagement Survey covered 11 countries and
across a wide range of functions.
91% of its workforce. The third quartile score
Full-time equivalent FY2017 FY2016 FY2015 of 56/100 was a 6-point improvement on 2015.
Boral employees 11,4991 8,334 8,356 Employees rated USG Borals commitment
Boral contractors ~4,800 ~4,800 ~4,400
to safety as one of the biggest drivers of
engagement, with learning and development
JV employees2 4,976 3,724 3,676
being the area with the largest improvement
JV contractors 2
~3,400 ~3,400 ~3,000
since 2015. The survey identified opportunities
1. Including 4,016 FTE from Headwaters and excluding employees from Boral Bricks in the USA who are now to improve collaboration, learning and
included in JV employees. development, and employee empowerment.
2. Including USG Boral, Meridian Brick and 10 other small Australian-based joint ventures.
In September 2017, Boral Australia is again
At end FY2017 Boral total Boral Australia3 USG Boral3 Boral North America4
undertaking the McKinsey Organizational
Women in Boral 18% 13% 18% 22% Health Index. The 2015 survey resulted
Average length of service 8.4yrs 9.3yrs 9.4yrs 8.1yrs in a second quartile score of 70/100 with
Average age 43yrs 45yrs 41yrs 43yrs improvements achieved in strategic direction,
20+ year veterans 12% 13% 15% 9%
motivation, accountability, culture and
climate, and innovation and learning, following
Employee turnover for FY2017 15%5 15% 12% 16%5
a third quartile score of 59/100 in 20136.
3. Excluding joint ventures. Opportunities to improve around strategy
4. Including Meridian Brick joint venture. execution and customer focus were identified.
5. Excluding Headwaters.
In North America, a pulse survey of Boral and
Age profile of employees Length of service of employees Headwaters employees was undertaken as part
Male (%) Male (%) of the integration program to identify areas
Female (%) Female (%)
of concern and opportunity to be addressed
5 10 during integration and beyond.
6 3
19
3 22
INTEGRATING HEADWATERS
1 3
20 20 42
2 1
INTOBORAL NORTH AMERICA
11 8 1
16 The acquisition of Headwaters added
9 5 10
<20 20-29 30-39 40-49 50-59 60+ years 0-5 6-10 11-15 16-20 21+ years 4,016 FTE employees across more than
170 operational sites. Our North American
operations now have 7,053 FTE employees4,
Employee occupations
with an average age of 43 years and average
58%
OPERATORS
10%
TECHNICIANS
service of 8.1 years.
Bringing together the best of Boral and
& DRIVERS & TRADE
Headwaters is a key part of the integration.
9%
SALES
8%
CLERICAL & ADMIN
15%
OTHER
In the first few weeks of integration, senior
leaders held more than 80 meet and greet
sessions across 60 sites with more than
2,000 people.
30 BORAL REVIEW 2017
BORAL 2017 SUSTAINABILITY REPORT

DIVERSITY TRAINING AND DEVELOPMENT


We believe that a diverse workforce is important for business success and that we To help our leaders effectively coach and
should reflect the diversity of our communities. mentor high-performing and engaged
teams, we have established a leadership
Boral has an established Diversity & Inclusion Plan with Borals Diversity Council
development program that focuses on
supporting the delivery of targeted outcomes. The plan includes six elements:
personal qualities and behaviours. In
leadership, communication & education, system & process design, gender equality
FY2017, 100 of our leaders participated in
For personal use only
&pay equity, generational diversity, and Indigenous relations.
the next phase of the program, including
In FY2017, Boral partnered with Deloitte to carry out a high-level study into the ability a two-day summit that explored how a
ofour Australian workforce to adapt and transform. The findings will be reflected in the leaders world view and attention bias
FY2018 Diversity & Inclusion Plan. influences the way they lead.
Other FY2017 focus areas included: Also in FY2017, Boral Australia partnered
raising awareness of the impact of unconscious bias, with 18 senior leader diversity with the Australian Graduate School
awareness andunconscious bias sessions conducted, of Management (AGSM) to establish
increasing representation of women, particularly in leadership roles, and the General Manager Leadership
pay equity outcomes, with the female to male average base salary ratio7 in Boral Development Program. Deployed over
Australia being favourable at 1.02:1.00. FY2017 and FY2018, this adds to our
suite of development initiatives including
Senior Executive Leadership Development,
Women represent
50%
OF BOARD
14%
OF MANAGEMENT
Emerging Leaders (with 43 participants in
2017), placements, coaching, and learning
DIRECTORS POSITIONS
from experience through mentoring.
36%
OF PROFESSIONAL
23%
OF EXECUTIVE
18%
OF NEW HIRES
We deliver a wide range of targeted training
and development. In FY2017, 5,900 people
POSITIONS COMMITTEE MEMBERS ACROSS BORAL5
completed Certificates II, III or IV, diploma
qualifications, units of competency, and
Boral is committed to supporting Indigenous employment, programs and tailored learning solutions through our
communities. We continue to retain approximately 80% of employees through Skilled for Action training modules in
our Indigenous employment program in Australia. In FY2017, the Indigenous areas like sales and marketing, surface
Employment and Training Plan for 2016 to 2020 was implemented to continue the extraction, laboratory skills, driving
work from previous plans from 2006 to 2015. operations, and work health and safety.
Also in FY2017, 54 finance professionals
Developed in FY2017, Borals Reconciliation Action Plan focuses on building completed the next phase of the Creating
on relationships, respect and opportunities for Indigenous communities and Value Through Finance program developed
will be submitted to Reconciliation Australia, the lead independent body for in partnership with AGSM.
reconciliation inAustralia, in FY2018.
For more details on diversity at Boral, refer to Borals 2017 Corporate
Governance Statement (pages 3941) in the 2017 Annual Report or go to
boral.com/corporate_governance

HUMAN RIGHTS AND WORKPLACE RELATIONS WOMEN IN ENGINEERING


SCHOLARSHIPS
We are committed to a workplace free regardless of their location or function.
from intimidation, harassment, bullying, Weare committed to working honestly Established in 2016, the University of New
discrimination or unlawfulness, as outlined andtransparently with labour unions and South Wales Boral Women in Engineering
in our Code of Business Conduct. we undertake negotiations in good faith. scholarship and industrial experience
program offers financial support, work
All our operations have grievance In Australia, Boral has some 70 enterprise
experience and mentoring by senior
mechanisms that are accessible, agreements covering approximately 3,500
operational leaders to women studying
accountable and fair, enabling concerns employees. We supported the return of
engineering. The 2017 scholarship
to be raised without fear of recrimination. the Australian Building and Construction
recipients were Olga Bida studying
This includes Borals external, independent Commission, and all of Borals relevant
Chemical Engineering and Petra Quartullo
whistleblowing service, known as FairCall. enterprise agreements have been varied
studying Civil Engineering.
or replaced with agreements that we are
Boral also offers employees and their
comfortable comply with the Building Code.
immediate families a free, confidential,
professional counselling service, the Boral In line with the United Nations Guiding
Employee Assistance Program or BEAP, to Principles on Business and Human Rights,
help address issues that may affect their and acknowledging the shift in focus
work and personal life. externally, we are undertaking a review to
assess the risk of modern slavery in our
We support the rights of our employees
value chain and the need to address it in
to freedom of association, to choose to
our policy framework.
unionise and to collective representation,
(From left) Boral Cements Domenic Saffioti,
6. Benchmarked against a global database of 1,500 companies. students Olga Bida and Petra Quartullo, and
7. Calculated as the average base cash salary for females as a proportion of the average base cash salary Boral Quarries David Bolton
for males, as used in the Workplace Gender Equality Agency Confidential Report.

BORAL REVIEW 2017 31


HEALTH, SAFETY &
ENVIRONMENTAL
MANAGEMENT
For personal use only

Borals people Take Five for Safety to identify hazards and risks before they start work

Across Boral, our overarching OUR APPROACH


goal is to achieve Zero Harm Managing health, safety and environment (HSE) is an integral part of the day-to-
Today. We are working on this day activities of Borals line managers. They are supported by a network of HSE
by eliminating behaviour and professionals in Borals divisions and a small corporate team headed by Borals Group
conditions that have potential HSE Director.
to injure our people and harm The corporate team has responsibility for policy, governance and functional leadership,
the environment. in consultation with divisional specialists and leadership. Each of Borals divisions has
responsibility for leading the implementation of their respective programs and providing
We are committed to our goal of Zero expert coaching to line managers. Divisions have their own HSE strategies and plans,
Harm and work to eliminate adverse consistent with and complementary to Borals Group HSE strategy.
environmental impacts. Where elimination
is not possible, we seek to minimise Divisional management teams and the corporate HSE function provide formal reports
any harmful effects from our operations, on performance, risks and management actions to the Boards HSE Committee on a
whichmeans that we target performance quarterly basis and to Borals Executive Committee on a monthly basis.
that is often better than environmental During FY2017, Boral Australia established a divisional Executive HSE Committee,
lawsrequire. chaired by Boral Australias CEO, with membership drawn from operational leadership
and supported by the divisional HSE team. This committee assists Boral Australias
leadership team to fulfill its oversight of divisional strategies, systems, policies and
practices in respect of HSE matters.
At a site level, safety performance and actions are discussed in various forums
including daily pre-start meetings and at many sites, monthly HSE Committee
meetings. More serious HSE incidents, including near miss events, are directly
communicated to Borals CEO & Managing Director and incident review meetings are
held for serious near miss events, involving local line management, relevant divisional
executives and the Group HSE Director. Reviews of serious incidents are also held at
adivisional executive level.
Our HSE reporting framework and systems, in conjunction with a culture of transparent
reporting, ensure that reliable HSE information is provided to both our internal and
external stakeholders.

32 BORAL REVIEW 2017


BORAL 2017 SUSTAINABILITY REPORT

HSE STRATEGY AND PERFORMANCE


Following a review in FY2017, Borals Group strategy for HSE has been simplified to four strategic objectives and 14 contributing
programs. Across Borals three divisions Boral Australia, USG Boral and Boral North America HSE strategies are consistent with
Borals Group strategy for HSE. Here is a summary of progress against our HSE objectives.

OBJECTIVE 1 OBJECTIVE 2 OBJECTIVE 3 OBJECTIVE 4


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Capable & Confident Engaged, Empowered & Fit-for-purpose HSEQ Maintaining our License
Leaders Competent Workforce Systems & Processes toOperate & Grow

PROGRAMS
Leading Zero Harm Today Operationalising HSE Serious harm prevention Healthy workplaces
Fitness for work & life Knowledge & sharing Driver safety
Contractor safety & engagement Reporting & information Regulatory & stakeholder
Self-insurance engagement
Personal & property security Climate change adaptation
&resilience
Environmental compliance

PROGRESS
Zero Harm Today well embedded Continued roll-out of SafeStart Through membership of the Tobacco smoke-free trial site
in the business, with high levels and allied human error reduction Global Serious Injury and Fatality underway
of support and cascading behavioural programs across (SIF) Group, participated in Upgraded occupational
sponsorship from business Boral Australia and USG Boral annual workshop on global hygiene program now broadly
leaders Improved suite of HSE training SIF research project, providing implemented in Australia,
Group-wide Safety Climate material, focusing on operational valuable benchmarking of large and Occupational Safety and
Survey underway, for completion responsibilities and induction, organisations with diverse and Health Administration-compliant
early FY2018, to provide frontline deployed through My Learning complex risk profiles USprogram
teams with information on their Space in Boral Australia first Ongoing reviews of critical Comprehensive heavy vehicle
own team culture to inform Boral Australias Boral Production controls, linked to Safe Systems safety program, with agitator
improvement plans System (LEAN) refreshed to align of Work review roll-over avoidance program
with HSEQ Management System Early work to improve receiving industry recognition
Safety Absolutes (key rules) productivity tools and content Building on Boral Australias
reviewed and relaunched in management systems, to award-winning stakeholder
Australia, and available globally establish a superior HSEQ engagement program, and
Review of Safe Systems of knowledge warehouse demonstrating a leadership
Work process, clarifying use of Working with a research partner position within industry
processes and tools to improve information from associations
USG Borals Upset Conditions our incident database to further Beyond our energy efficiency
program deployed focus preventative strategies programs, commenced a
USG Boral Safety Engagement Self-insurance options reviewed, Group-wide strategic review to
program in place senior with decision to apply for self- assess the climate-related risks
executives visit sites and meet insurance in NSW and supported and opportunities facing our
all personnel individually to hear by an upgrade of our case businesses, with the outcomes
about the sites safety management system in Australia expected to guide the evolution
Travel security services upgraded of our business strategies
New Drug & Alcohol Policy
and Fitness for Work standard Physical security review Further roll-out of environmental
released, addressing pre- completed and standards compliance audits across Boral
placement medicals, fatigue and established piloting in Australia, including development
drug & alcohol management Australian quarries of Permit Planner to assist
operations meet compliance
Phase 1 of Supplier Safety
requirements. Process shared
program with pre-qualification
with other divisions
process through BROWZ in Boral
Australia. Broader supplier safety
strategy also established

OUR HSEQ MANAGEMENT SYSTEM


Boral continued the implementation of its revised Health, Safety, Environment and Quality Management System (HSEQ MS) in FY2017
which integrated a number of previously separate management systems. The HSEQ MS is a Group-level system which clarifies and
targets the responsibilities and actions needed to deliver improved performance and strong governance. It has enhanced our capacity
to certify our operations to external standards. Borals asphalt businesses are ISO 14001 (Environment) certified, incorporating
25certified locations across several states. We have 38 sites with AS/NZS 4801 (Safety) certification and 386 sites with ISO 9001
(Quality) certification.

BORAL REVIEW 2017 33


HEALTH
& SAFETY
For personal use only

Sarah Fortenberry and Denise Soto at the Boral Discovery Center in San Antonio, Texas, USA

IS ZERO HARM POSSIBLE? TRAINING OUR PEOPLE


Zero Harm is not a long-term ambition Safety training is provided for all Boral workers through a number of means including
its a goal for today. We want our people internal leadership courses, and frontline manager, supervisor and operator level
to be safe right now. We do not want our training. Training ranges from inductions, safe work practice and safety leadership
people to wait to find a safer way to do through to behavioural-based programs.
things at some time in the future.
SafeStart is a behavioural program designed to help our people identify triggers that can
We know through experience that all lead to human error and unsafe actions. It has been widely adopted throughout Boral
tasks can be done without causing injury, Australia and Boral Corporate.
with the right equipment, process and
Boral is a registered training organisation in Australia and offers vocational courses,
behaviours. Therefore, Zero Harm Today,
including safety and LEAN-related courses, at the Certificate II, III, IV and Diploma levels.
and every day, is achievable and thats
what we strive for. Borals learning management system called My Learning Space is now in use, helping
our people manage their own learning and competency requirements and helping our
Consistent with this philosophy, we have
managers to monitor this as a leading safety measure.
introduced a new safety measure in Boral
called Zero Harm Days. On average,
our people work over 480,000 days every
month free of any injury a reminder that HEALTH & WELLBEING trained to deliver the mental health
injuries are preventable. initiatives with support from not-for-profit
Beyond our immediate goal of Zero Harm,
organisations Beyond Blue, Mates in
That said, we also know the conditions we are also focused on maintaining the
Mining, Trans-Help Foundation and the
that could cause an injury in the future are health and wellbeing of our people for the
Hunter Institute for Mental Health.
present in our workplaces and generally longer term.
already known to us hence the need for
To support this, Borals businesses offer a
ongoing vigilance remains.
range of programs and services including
occupational hygiene programs, health &
fitness checks, drug & alcohol support,
quit smoking programs, aconfidential
counseling service and health seminars.
For example, our New South Wales
employees have been undertaking Borals
Stop for Safety day, focusing on mental Mental health training materials as part
health training and support initiatives. of Boral Australias Stop for Safety pilot
program
More than 90 Boral people have been

34 BORAL REVIEW 2017


BORAL 2017 SUSTAINABILITY REPORT
HEALTH & SAFETY OUTCOMES
Borals safety performance continued RECORDABLE INJURY LOST TIME INJURY FATALITIES
to improve in FY2017 on a recordable FREQUENCY RATE1 FREQUENCY RATE1
injury basis. The recordable injury
frequency rate (RIFR1) of 8.1 was
an 8% improvement on FY2016,
contributing to a long-term ZERO
improvement of 62% since FY2011.
With zero fatalities in FY2017 and no 8.1
PER MILLION
1.5
PER MILLION
EMPLOYEE OR
CONTRACTOR
FATALITIES
fatalities reported since December 2013,
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HOURS WORKED HOURS WORKED SINCE 2013
this is the longest fatality-free period
recorded, which we are working hard
tomaintain.
to treatment and return to work programs blockages or cleaning. In response, a
Borals lost time injury frequency rate a positive outcome for our injured people comprehensive training and awareness
(LTIFR1) of 1.5 was slightly higher than the and, in turn, the organisation. The increase program called Upset Conditions has
prior year at 1.3; however, it remained in HART (from 0.16% in FY2016) primarily been developed and implemented, which
lower than our longer-term performance. reflects maturing reporting systems in our is already delivering positive results (see
In three of the last seven quarter-year joint ventures. page 17 for details).
periods, we achieved a LTIFR of one or
For divisional RIFR, in FY2017:
less a milestone recognised as leading
global practice in many industries. For the Boral Australia achieved a much
Boral Group Recordable Injury
fourth quarter of FY2017, we recorded our improved 11.2 RIFR, with further
Frequency Rate (RIFR1,3)
lowest RIFR on record at 7.3. comments on improvements on page 13.
MTIFR
Boral North America reported a 6.7 LTIFR
Boral North America and USG Boral both
RIFR, with the increase due to previously
reported FY2017 LTIFR below one, at 0.3

Rate (injuries per million hours worked)


21.4
non-Boral operations now part of the
and 0.8, respectively, considered by many 19.0
Meridian Brick joint venture, formed in
to be a threshold into world best practice. 17.4
November 2016. Safety results of the
US LTIFR performance excluding the
newly acquired Headwaters business will 13.6
Meridian Brick joint venture was 0.2. 12.1
be consolidated from FY2018.
For the first time, we celebrated a full 19.4
17.2
calendar year in the USA without a lost USG Boral reported a RIFR of 3.6, with 15.5 8.8
8.1
time injury in 2016. slightly more injuries reported in the first 11.7 10.3
half of FY2017 compared with the same 7.5 6.6
Our reported LTIFR, RIFR and fatalities are period last year. Analysis showed that
for employees and contractors combined, the injuries occurred when responding to 2.0 1.8 1.9 1.9 1.8 1.3 1.5
which we believe is a true measure of operational disruptions, such as clearing
FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017

performance. This can, however, make


benchmarking challenging as not all
organisations report contractor data. Recordable Injury Frequency Rates (RIFR1)
Percentage hours lost and hours away
2
FY2017 FY2016 CHANGE
on restricted or transferred (HART) duties2
Boral Australia 11.2 13.1 15%
were 0.04% and 0.22%, respectively, in
FY2017. Percentage hours lost was broadly USG Boral 3.6 3.0 18%
steady on the prior year. Given that there Boral North America 6.7 5.2 28%
were more employee lost time injuries in Corporate 0 0 -
FY2017, this suggests that injuries were
Boral total 8.1 8.8 8%
generally less severe or responded better

INJURY ANALYSIS Injury4 treatment (%) Mechanism of injury4 (%)


Injury analysis assists in the development Lost time injury Muscular stress Vehicle accident
Medical treatment injury Hit by moving object Fall from height
of corrective action plans, training and First aid injury Fall on same level Other
process redesign. No treatment Hit object with body part

5 4 5
20 20 19 15

3 30
4
39 35
47

14

36 41
29 13 21

Total Employees Contractors

1. Includes injuries per million hours worked for employees and contractors in fully owned businesses and joint venture interests of 50% or more,
irrespective of management control.
2. Defined as a percentage of total hours worked for employees only.
3. RIFR is made up of lost time injury frequency rate (LTIFR) and medical treatment injury frequency rate (MTIFR).
4. Boral Australia reported injuries in FY2017. BORAL REVIEW 2017 35
HEALTH
& SAFETY
CONTINUED
For personal use only

Heavy vehicles at Boral Australias Prestons, NSW depot. Photography by James Lauritz.

OUTPERFORMING AUSTRALIAN and manufacturing industries range


INDUSTRY SAFETY from 8.0 to 8.6 injuries for every million
BENCHMARKS hours worked, drawn from workers
compensation data1. This compares with
The broader industries in which Boral
Borals FY2017 injury rate in Australia for
operates in Australia experience lost time
employees and contractors combined,
injuries up to seven times more frequently
measured on the same basis, of 1.3.
than Borals employees and contractors.
BENCHMARKING GLOBALLY In Australia, we pour concrete and
TO PREVENT INJURIES Boral Australias LTIFR relative to
lay asphalt across major projects and Australian industry averages1
Boral has joined a global research construction sites; we have around
project conducted by DEKRA Insight, 90 quarries and more than 300
aleading global safety consultancy manufacturing operations producing
andresearch centre, where like-minded cement, concrete, asphalt, bricks, roof
companies with complex risk profiles, tiles and timber products; and manage a
8.6 8.3
including Chevron, Exxon Mobil, fleet of over 2,800 heavy vehicles. 8.0
PepsiCo and the Linde Group, share
Borals safety performance is therefore
experiences and benchmark data
most accurately benchmarked against the
to improve strategies to identify and
transport, construction and manufacturing 1.3
prevent incidents that can cause serious
sectors.
warehousing

Australia
postal &

Construction

Boral
Transport,
Manufacturing

injuries and fatalities.


Safe Work Australias latest injury
Through this project we found the
statistics reports the average lost time
majority of Borals reported serious harm
injury rate across transport, construction
events were near miss events that do
not result in loss but have the potential WORKING HARD TO REMAIN FATALITY FREE
to do so had only one circumstance
changed (e.g. proximity of a person). We are not complacent about the fact that Borals workplaces have been fatality free
for close to four years.
This study is informing Borals Serious
Harm Prevention program, initiated in The last fatality in Boral was in December 2013 when a contractor driver was killed in a
FY2015, which is helping us identify road accident in country Victoria, Australia. The last employee fatality was in Indonesia
and eliminate events that do, or have in November 2008 when an employee was fatally injured in a heavy vehicle accident
potential to, cause fatalities or life- involving a concrete agitator. The last employee fatality in Australia was in December
threatening and life-changing injuries. 2007 involving a truck roll-over in South Australia.
The research project also highlighted Over the past decade from FY2008 to FY2017, Boral has reported six employee or
a correlation in Borals decreasing contractor fatalities: two in Asia and four in Australia. Five of these were transport-
trend in RIFR, LTIFR2 and serious harm related fatalities, four of which were contractor drivers in vehicle-related accidents. This
incident rates in Australia, indicating is a stark reminder of the transport-related risks we face and manage.
that concentrating on managing serious 1. Safe Work Australia, Australian Workers Compensation Statistics, 2014-15, revised July 2017. Based on
harm precursors conditions that could Safe Work Australias definition of LTIFR based on workers compensation claims for injuries that resulted in
5 or more days of lost time from work. Boral Australia LTIFR of 1.3 calculated on the same basis.
lead to a serious harm event if not well
2. Recordable injury frequency rate and lost time injury frequency rate. Injuries per million hours worked.
controlled should lead to a concurrent 3. For Headwaters employees only.
reduction in RIFR. 4. For employees and contractors, including Meridian Brick joint venture.
5. Safe Work Australia, 2016, Work-related Traumatic Injury Fatalities.

36 BORAL REVIEW 2017


BORAL 2017 SUSTAINABILITY REPORT

SAFETY AT HEADWATERS USING LEAD INDICATORS


TOAVOID INCIDENTS
In May 2017, Boral completed its acquisition
of Headwaters Inc in the USA. With over Our divisions are increasingly adopting
4,000 employees working across 170 Headwaters staff at the leading measures of safety performance,
concrete block plant in
operating sites, Headwaters workplaces San Antonio, Texas including training, behavioural and
and operations have similar risk profiles procedural observations, and corrective
to Borals. and preventative actions, to monitor the
For personal use only

progress of their HSE strategies.


Prior to integration, a pulse survey showed
that employees from both organisations As an example, Boral North America
were proud of what they were achieving in has been reporting the number of
safety, and they did not want the acquisition safety observations since 2001.
to adversely affect their safety performance. InFY2017, the division recorded 26,275
safety observations, a slight increase
The two organisations are well aligned
from 24,826 in the prior year. Safety
culturally, delivering improved safety
observations are an indication of the
outcomes in recent years, albeit Headwaters
cultural focus and priority given to
started its safety journey a little after Boral.
safety and can be readily reported by
Headwaters reported RIFR of 14.6 and LTIFR employees through a smart phone app.
of 3.9 for FY20172,3. This compares with
While leading indicators are more difficult
RIFR of 6.7 and LTIFR of 0.3 for Boral USA
to routinely monitor at a Group level, as
inFY20172,4.
they require uniform data management
Safety is at the forefront of integration systems and consistent definitions, we
activities, with leading practices being have achieved this level of consistency
shared between Headwaters and Borals US with hazard reporting, where we have
operations, helping Borals expanded North seen a pleasing increase across the
American business to meet our high safety Group in FY2017.
standards and deliver Zero Harm Today.

MANAGING OUR HEAVY VEHICLE SafeStart training to help our drivers


ROAD TRANSPORT RISKS identify behavioural triggers that
contribute to critical errors and unsafe
While Borals safety performance is much
behaviour
better than the national average LTIFR of
a 2017 self-directed internal review of
8.3 for the transport industry, we know that
Boral Australias traffic management
one in three workplace deaths in Australia
plans, with improvements implemented.
involves a transport worker, and two in
three worker fatalities involve a vehicle5. In February 2017, Boral Australia hosted
a Joint Traffic Taskforce industry
These tragic statistics underline the
engagement day at our Prestons facility
need for all transport fleet operators,
in Sydney, NSW. Police and Roads and It is pleasing to see
including Boral, to continue to reduce
risks. To support this imperative we have
Maritime Services (RMS) officers were the commitment to
taken through Borals driver training and
a comprehensive program that meets
induction compliance systems, telematics, compliance and safety
our obligations under Australian Chain of
Responsibility law, and we undertake a
heavy vehicle maintenance, sub-contractor that Boral has in
management, and records management.
range of activities including: support of road safety.
in-vehicle technologies, such as cameras ASSISTANT COMMISSIONER MICHAEL
and GPS, to help drivers and to monitor CORBOY, NSW TRAFFIC & HIGHWAY
vehicle speeds, load and fatigue levels PATROL COMMAND

vehicle collision tracking as part of


HSEreporting
working with heavy vehicle manufacturers
and suppliers, regulators, contractors
and industry groups to innovate, share
knowledge and implement the safest
standards
industry recognition for innovative design
changes in our concrete agitator fleet
innovative safety features in our tipper
trucks, including tipper bin liners and
tailgate indicators
Assistant Commissioner Michael Corboy, RMS General Manager Compliance Operations
global benchmarking to design the safest Paul Endycott and Boral Australias General Manager Supply Chain Victoria Sherwood at
asphalt pavers that minimise reversing Borals transport depot at Prestons, NSW
and tipping angles
BORAL REVIEW 2017 37
ENVIRONMENTAL
COMPLIANCE &
PERFORMANCE
For personal use only

Boral Australia employees at the Mount Bundey quarry near Darwin, Northern Territory

ENVIRONMENTAL COMPLIANCE
We are focused on improving our environmental performance, including targeting zero
environmental infringements, across our ~700 operating sites globally.
We have strengthened our internal controls to improve compliance with increasingly
stringent regulatory requirements in Australia, including through an online information
management system for environmental licence conditions. In FY2017, we conducted
85 environmental compliance audits in Australia and developed 105 site action plans,
mapping licence and planning compliance requirements.
Formal regulatory notifications are reviewed by our internal legal and HSE functions
and reported to Borals Executive Committee. Any material issues are reported and
discussed at Board Committee level, even if no penalty results.
In FY2017, Boral was charged with seven regulatory infringements related to
It is Borals policy to comply environmental contraventions in Australia and one penalty in relation to Borals Cosgrove
with environmental legislation, Quarry in Victoria. A further two fines relating to Headwaters facilities in the USA, which
regulations, standards and arose before completion of the acquisition, were levied under Borals ownership. The
infringements, which resulted in total fines of $111,083, relate to:
codes of practice relevant to
the particular business as the a turbid water discharge at Petrie Quarry, Queensland
absolute minimum requirement two planning condition breaches at Widemere, NSW, recycling operations
in each of the communities in a late payment for a mining permission at Berrima, NSW, cement works
which we operate. several breaches of air emission licence conditions in NSW and Queensland, and
in Headwaters, a fugitive dust release at the North Las Vegas, Nevada, fly ash terminal
We recognise that compliance with our and fines relating to permits at the roofing plant in Oceanside, California.
site-based planning approvals and effective
management of sensitive sites is critical to Infringements & Penalties FY2017 FY2016 FY2015 FY2014
our reputation and our ability to operate. Number 10 9 3 15
We are committed: to reducing greenhouse Fines1 $111,083 $33,888 $11,658 $26,849
gas emissions from our operations, the Penalties1 $30,000 $250,000 $0 $12,000
efficient use of energy, conservation of
Undertakings $133,556 $0 $0 $100,0002
water, minimising and recycling waste
materials and energy, prevention of 1. Fines are directly issued by the regulator and penalties by a court hearing.
pollution, and effective use of virgin and 2. Financial support for a local conservation project at the Yalanbee Nature Reserve, WA.
recovered resources and supplemental
materials. In 2016, Environment Protection Authority (EPA) Victoria commenced proceedings
against Boral on three counts related to accepting concrete material at our Cosgrove
We are also committed to open, Quarry. The material had been received for processing and recycling into construction
constructive engagement with materials; however, the EPA deemed this to be the storage of industrial waste without a
communities surrounding our operations, licence. Boral agreed to plead guilty to one of the three counts, and was fined $30,000.
and protecting biodiversity values at and
around our facilities. In November 2016, Boral accepted an enforceable undertaking committing to training,
auditing, industry education, and royalties and levies, totalling $133,556. This followed a
NSW Department of Industry determination that Boral Bricks Pty Ltd had breached the
Mining Act 1992 at two clay pits in southern NSW.
In addition to the penalty and infringements at Borals fully-owned operations, in May
2016 there were two regulatory infringements at USG Boral plants in Pudong and
Baoshan in China. The penalties accepted by USG Boral in late 2016 were US$3,800
and US$51,000, respectively. These types of infringements in China also restrict the
business from claiming Value-added Tax (VAT) rebates for three years.
38 BORAL REVIEW 2017
BORAL 2017 SUSTAINABILITY REPORT

BIODIVERSITY MANAGEMENT PROTECTING THE GREENHOOD PROTECTING CULTURAL


ORCHID AT CHARLTON QUARRY HERITAGE
Protecting biodiversity the diversity
of plant and animal species at our Boral is finalising arrangements to We recognise and respect sites, places,
operational sites is a core component move 44 individual Robust Greenhood structures and objects that have cultural
of our land management. orchid specimens from Charlton or traditional significance. We work
Quarry in Victoria, ahead of quarry pit alongside Indigenous peoples to protect
Initiatives to protect biodiversity at our own
rehabilitation works. The species is cultural heritage including:
For personal use only
sites and more broadly include:
classified as Critically Endangered by the
working with local Aboriginal
maintaining and inspecting bat boxes at Commonwealth Environmental Protection
representatives at Peppertree Quarry
Dunmore Quarry in NSW for a number of and Biodiversity Conservation Act 1999,
in NSW in the identification of nearly
threatened species as Threatened by the Victorian Flora
100,000 Aboriginal artefacts, and
the ongoing supply of koala fodder from and Fauna Grantee Act 1988, and as
Extinct on the Advisory List of Rare and relocating an Aboriginal scarred tree
plantations at Narangba and Petrie
Threatened Plants in Victoria 2014. from Dunmore Quarry to Killalea State
quarries in Queensland
Park, where it was presented to the
tracking and conservation work to We have gained approval and public in an official Close the Gap
protect the legless lizard at Deer Park endorsement from Parks Victoria, local ceremony.
Quarry in Victoria, and Indigenous community group Dja Dja
supporting the Western Swamp tortoise Warrung, Bush Heritage Australia and
recovery program through Midland theDepartment of Environment, Land,
Bricks work with Perth Zoo. Water & Planning Loddon Mallee Region
Our long-standing community partnerships (the state regulator for flora translocation).
with Conservation Volunteers Australia and We are also working with the
Taronga Conservation Society are aimed at Commonwealth Department of Heritage
biodiversity, conservation and education, in and Environment. Once approved,
our local communities and more broadly. the proposed timing for the orchids
translocation is September 2017.

Some of the Aboriginal artefacts found at


Borals Peppertree Quarry in Marulan, NSW

WASTE, RECYCLING AND RE-USE WATER MANAGEMENT


Throughout Borals operations, our own Borals operations worldwide consume
waste materials are re-used to produce the about 4 gigalitres of mainly municipal
same product, including concrete washout supplied water for manufacturing, dust
slurry, recycled asphalt pavement (RAP), suppression, cleaning and sanitation. We
and plasterboard waste from production also capture unmeasured rainfall or stream
and building sites. flow at our larger sites, predominantly used
for dust control purposes.
Borals businesses deal with only low
amounts of hazardous waste and this is We have well established internal
managed in accordance with government compliance systems for prevention of
regulations. pollution of discharged waters, as well  We recognise that
as numerous regulatory controls through
Similarly, we only use relatively small
licensing and permitting. compliance with our
amounts of packaging as the vast majority
of our products are delivered in bulk. Boral In recent years, we have had several site-based planning
businesses in Australia that do use some penalties regarding water discharges. approvals and
packaging, such as Midland Brick and However, these are largely traceable
USG Boral, are signatories to the Australian to rainfall deluge events, which we are
effective management
Packaging Covenant. Boral Cement, moving to better respond to as part of of sensitive sites
through its membership of Cement
Concrete & Aggregates Australia, is also
ourapproach to climate-related risks.
is critical to our
asignatory.
In 2017 we commenced reporting to
CDP Water and as such, a more detailed
reputation and our
analysis of our water risks as at FY2016 ability to operate.
can be found in CDPs publicly available MICHAELWILSON
report see cdp.net. GROUP HSE DIRECTOR
BORAL LIMITED
While individual Boral locations may have
water risk from time to time (either from
toomuch or too little water), as a Group
we do not assess Boral as having material
water risk.

The agitator washout pit at Boral Australias


concrete plant at St Peters, NSW

BORAL REVIEW 2017 39


ENERGY &
EMISSIONS
GREENHOUSE GAS EMISSIONS In FY2017, Borals GHG emissions were activity and the impact of increased
For personal use only

up 2% compared to the prior year, clinker production at Berrima. Increased


For many years, Boral has been focused
with emissions from Borals Australian plasterboard production in USG Boral
on reducing greenhouse gas (GHG)
operations broadly unchanged, North resulted in higher emissions in Asia.
emissions from our processes and
America up 9% and Asia up 5%.
facilities, and committed to the efficient The Cement business in Australia
use of energy, including re-use of waste Changes in Borals portfolio during accounted for approximately 60% of
energy and the use of waste materials as FY2017 materially altered GHG Borals total emissions in FY2017, and
alternate fuels. emissions, with the formation of the about 75% of emissions in Australia.
Meridian Brick joint venture underpinning
For the past five years, our business Borals emissions intensity of
increased emissions in North America.
strategy has been to move away from approximately 470 tonnes of CO2 -e per
In Australia, lower emissions associated
energy-intensive manufacturing, such as million dollars of revenue2 (in AUD) in
with decreased production at Midland
kiln-fired clay bricks, to lightweight, more FY2017 was 29% lower than it was five
Brick in Western Australia were offset
sustainable products, such as cultured years ago and improved 4% year-on-
by higher east coast construction
stone, fly ash-based composite products year, reflecting actual efficiency gains.
and gypsum wallboard technologies. We
have exited higher cost, sub-scale, less GHG emissions from operations1 (million tonnes CO2-e)
efficient cement kilns in Australia and Asia
USA
increased imported clinker produced in Australia
more modern, larger scale, less carbon GHG intensity (tonnes CO2-e per A$m revenue2)

emissions-intensive kilns in Asia.


665
644
Borals absolute emissions1 (Scope
FY2017 GHG emissions:
1 and 2) have reduced by ~29% over 0.42 582
2.50 million tonnes CO2-e
0.47
the past five years to 2.50 million 0.20 0.48 523 Scope 1 (direct)
tonnes of carbon dioxide equivalent 0.20 491 Scope 2 (indirect)
0.21 470
0.25
(CO2 -e) in FY2017, even while market 0.23 0.23 0.24
activity and Borals profitability in MAKE
0.22WIDER
0.24

Australia, North America and Asia 0.52


2.92
has been increasing. 2.74 2.45
2.17 2.00 2.01 1.98
The reduction in Borals absolute GHG
emissions reflects a combination of
plant closures, divestments, production
efficiencies, alternate fuel use, and the FY2012 FY2013 FY2014 FY2015 FY2016 FY2017

shift to imported clinker (which accounts 1. Data provided for FY2017 GHG emissions, energy consumption and costs is for Borals 100%-owned operations and Borals
for ~13% of the 29% reduction in share of emissions and energy consumption from 50%-owned joint venture operations. Does not include Headwaters.
2. R evenue adjusted to include 50% share of underlying revenues from USGBoral and Meridian Brick joint ventures, which are not
emissions since FY2012). included in Group reported revenue.

ENERGY CONSUMPTION AND IMPROVEMENT INITIATIVES


Energy by 2% Borals operations consumed 20 intensive operations into lighter-weight
fuel source1 petajoules of energy in FY2017, up 2% products.
23%
on the prior year, reflecting increased
Natural gas Emissions and energy consumption
Electricity production volumes plus the formation of
Diesel & liquid fuels 44% associated with the acquisition of
Coal the Meridian Brick joint venture. Across all
Headwaters, completed in May 2017,
Biofuels divisions, a total of around A$295 million
will be reported from FY2018 and
19% was spent on energy gas, electricity,
is expected to result in a further
coal, diesel and other fuels in FY2017.
12% improvement in Borals emissions
Borals businesses continue to focus on intensity.
energy and emissions reduction initiatives,
In addition, the Berrima cement works
GHG emissions including through LEAN management
alternative fuels program, developed
by source1 19% principles, plant efficiency projects and
to lower local manufacturing costs and
fuels programs, as well as a continuation
Natural gas
33% emissions, will be operational in 2018.
Electricity of our strategy to move away from energy-
Diesel & liquid fuels
Coal
Calcination 21% Energy consumed and cost1 in FY2017

17%
10%
12PJ 4PJ 4PJ
~A$197m ~US$47m ~US$28m
BORAL AUSTRALIA USG BORAL BORAL NORTH AMERICA

40 BORAL REVIEW 2017


BORAL 2017 SUSTAINABILITY REPORT

COMMUNITY
IMPACTS
We are committed to being a COMMUNITY ENGAGEMENT
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socially responsible member of Addressing potential community concerns is an important part of Borals community
the communities in which we engagement efforts. Our stakeholder engagement programs are underpinned by
operate. communications, consultation and contribution.
We recognise that we need to meet local Community Consultation Committees are established at key sites, and we communicate
stakeholders expectations by: through online information resources as well as other channels, such as mail drops,
proactively engaging with the community advertising, and community inspections and guided site tours like those held at our
to deliver back to the community more Alstonville, NSW, asphalt site in November 2016 and Orange Grove Quarry, WA, in
than just jobs, and May2017. These site tours help generate better community understanding and provide
opportunities for engagement with those who live and work around Boral sites. They
managing site operations so they do
alsoallow Boral to gather feedback about operational performance and site impacts.
not negatively impact on community
amenity. Boral is an acknowledged industry leader in community engagement and was awarded
the Community Leadership Award at the Victorian Cement Concrete & Aggregates
Operational issues that can impact local
Australia 2016 Environment, Health and Safety Awards. Boral was recognised for our
communities include traffic, noise, dust,
innovative Stakeholder Perception Benchmarking process, which uses feedback from
odours, water, waste, quarry end use, and
local residents to guide community relations planning activities at operational sites.
impacts on heritage and culture.
Our approach is to engage with
stakeholders and plan strategically to
mitigate and manage impacts across
the full life cycle of our extraction and
processing sites. Our quarries and other
land assets are managed responsibly,
taking a whole-of-life approach from
development approvals through to
rehabilitation and end-use planning
anddevelopment.
Local residents attend Borals Orange Grove Quarry, WA, open day

$840k +$60k +$92k

COMMUNITY SUPPORT Many of these programs connect with our cash in-kind for events &
PROGRAMS local communities. For example, Boral materials participation
partners with CVA to deliver our Connected costs
Boral works with a number of community
Communities program, which aims to CONTRIBUTED TO:
organisations and projects where there
educate and inspire students to take action
is a connection with our people, places
for the future. In FY2017, 23 schools and
andproducts. Habitat for Humanity Australia
communities close to Borals operations
In FY2017, Boral contributed approximately across Australia received financial Conservation Volunteers
Australia
$840,000 of financial support through assistance and 34 days of volunteer
Taronga Conservation Society
12corporate community partnerships and support to carry out local biodiversity
Touched by Olivia
other community support initiatives. projects. HomeAid
We also provided approximately $60,000 Borals businesses and employees are Bangarra Dance Theatre
of in-kind materials to community partners actively involved in these corporate Redkite
Habitat for Humanity Australia, Touched programs and they also support targeted Great Barrier Reef Foundation
local activities, including emergency Outward Bound Australia
by Olivia and Conservation Volunteers
Anzac Centenary Public Fund
Australia (CVA). A further $92,000 was services and local community and
University of NSW
contributed to fundraising and events, like environmental initiatives.
University of Sydney
Habitats Rock the House build in October
More information about Borals community
2016 where Boral supported 24 employees
support programs can be found at
to help build homes for a disaster-prone
boral.com/community_support
community in rural Indonesia.

BORAL REVIEW 2017 41


MANAGING
CLIMATE-RELATED
IMPACTS
For personal use only

The stormwater management system at Ormeau Quarry,


near Gold Coast, Queensland, has improved the sites
resilience to extreme rain events

RISKS
Increasing energy costs adding to the cost of production. At a Group level,
this is not a material risk given our strategy to reduce the energy intensity of our
operations and given Borals energy costs in Australia, for example, represent only
~8% of our cost base, including gas, electricity, diesel and coal. However, where
energy costs are higher in our Cement business and in Asia we have programs
in place to continue to reduce our exposures. In Cement we are substituting more
than 75,000 tonnes of emissions from fossil fuels through the use of alternative
fuels. In USG Boral the introduction of next generation Sheetrock is expected
to result in 25% less water in manufacturing and 20% lower CO2-e emissions as
energy requirements for drying the plasterboard reduces.

Potential reduction in fly ash in North America as coal-fired power utilities


curtail over time. The US Energy Information Administration (EIA) is projecting coal
As part of our objective to monitor
to make up approximately 30% of the countrys energy mix in 2040 or, if the Clean
TRANSITION RISKS

megatrends and position the business to


Power Plan is enacted, approximately 20%. At these levels, the amount of fly ash
respond to them, in 2017 Boral undertook
going to landfill should reduce but fly ash available for the construction industry
a Climate-related Risks and Opportunities
should be sustained. To support Borals growth in fly ash we plan to increase
Strategic Review across all businesses.
storage capacity, reducing fly ash going to landfill which is currently about 40% of
We used the recommended framework set
flyash produced in the USA. Longer term we are developing capabilities to reclaim
out by the international Financial Stability
fly ash already in landfill which is estimated to be about 1 billion tons, compared with
Boards Task Force on Climate-related
fly ash used in ready mix concrete in the USA of about 16 million tons per year.
Financial Disclosures (TCFD).
We considered the specific areas we Changes to regulatory and disclosure requirements. Boral has reported
need to target for the coming 1020 years emissions and energy use for many years, and has been an active participant
to maintain Borals sustainability in a in schemes such as the Greenhouse Challenge Plus and Energy Efficiency
carbon-constrained world, broadly based Opportunities programs for 15-20 years. We have reported to the Carbon
on a default 2C scenario supplemented Disclosure Project, now CDP, for over a decade and to the federal National
with self-developed scenarios. The Greenhouse and Energy Reporting Scheme since its inception in FY2009. Borals
outcomes of this review are being used exposure risk to comply with additional reporting requirements is small. Similarly,
to update Borals strategies and plans. the introduction of a carbon cost through regulation is a low-risk issue as Boral
In FY2018, wewill consider the TCFD can readily adapt to capture and pass on costs, as we have done in the past in
recommendations for modelling and Australia during the Emissions Trading Scheme. Since that time, Borals emissions
measuring the financial impacts of these have substantially reduced, having exited brick manufacturing on the east coast of
risks and opportunities and the use of Australia, ceased clinker manufacturing in Victoria and divested the landfill business.
more formalised scenario analysis.
Here are some of Borals climate- Operations resilience to extreme weather events. Over the past decade, as we
have invested in new plant and equipment, we have included measures to better
related risks and opportunities:
withstand floods and extreme weather. We have invested in generators to keep key
plants operational in the event of storm-related power disruptions, and in pumping
PHYSICAL RISKS

equipment to improve the recovery response at quarries following high rain events.
With a higher risk of uncontrolled stormwater run-off during extreme rain events, we
are improving our water management systems, including adopting sophisticated
settlement ponds and closed loop water systems. For example, at our Stonyfell
Quarry in South Australia, prompted by an extreme rainfall event in September
2016 the highest 24-hour period on record we significantly upgraded water
management systems and capabilities, and were reminded of the importance of
monitoring and upgrading site plans to better withstand extreme weather.

42 BORAL REVIEW 2017


BORAL 2017 SUSTAINABILITY REPORT

For personal use only

The kiln at Borals Berrima Cement Works in NSW

OPPORTUNITIES
Harnessing product innovation capabilities to help our customers transition
PRODUCTS & SERVICES

to a lower carbon economy. Through Boral innovation centres in the USA,


Australia and Thailand, we are increasing our investment in materials science-based
product innovations, addressing the needs of our customers and responding to a
changing world. For example, our patented fly ash-based polymer composite Boral
TruExteriorTM Siding & Trim products comprise up to 70% fly ash a by-product that
would otherwise go to landfill. Similarly, ENVISIA concrete, developed by Boral in
Australia, is a high performing concrete produced with less CO2-e emissions than
standard concrete.
ENERGY SOURCE

Increased use of alternative fuels in cement manufacturing. Through an


$11.3million alternative fuels facility at Borals cement operations in Berrima, NSW,
we will use solid waste-derived fuels and commercial waste streams to reduce
Borals coal usage and carbon footprint at the same time as reducing costs. The
facility is expected to be operational in 2018.

Boral Timbers use of residue by-products as biofuel. All three of our north
coast NSW timber finishing plants produce their own process heat on site.
RESILIENCE

At the Murwillumbah timber mill, chipped residue is used as boiler fuel for the
cogeneration plant, providing electrical power to operate the plant. Borals timber
residues are also sold to external electricity generators and large industrial users for
the generation of process heat. Further opportunities have been identified to take
advantage of advances in technology to help turn more by-product materials into
renewable, sustainable energy sources, which is known as biofutures.

WORKING WITH THE WORLD BUSINESS COUNCIL FOR


SUSTAINABLEDEVELOPMENT
With Borals Cement business in Australia accounting for approximately 60% of Borals At Boral, we recognise
total greenhouse gas emissions in FY2017, finding lower carbon cement solutions
is important. Through the Cement Industry Federation in Australia, Boral has been the need to identify
working with the World Business Council for Sustainable Development on their Cement and respond to
Sustainability Initiative (CSI) since 2002.
climate-related risks
In light of the United Nations Framework Convention on Climate Change (UNFCCC) Paris
Agreement in late 2015, the CSI initiated an in-depth review of its low-carbon technology
and opportunities,
roadmap. This led to the publication of over 50 papers in March 2017 relating to thermal including the physical
and electric energy efficiency; use of alternative fuels, materials and biomass; reduction of
clinker content in cement; new binding materials; and CO2 capture, storage and utilisation.
and transition risks and
opportunities.
The CSI will release an updated technology roadmap based on these research papers
at the next UNFCCC Conference at the end of 2017. This important roadmap will be
used by the Australian cement industry to monitor and review pathways to reduce future
CO2 emissions.

BORAL REVIEW 2017 43


VALUE
CHAIN
& PRODUCT
For personal use only

INNOVATION

Chanudom Muangchim, Researcher at USG Borals Research and Innovation Centre


in Saraburi, Thailand

Boral is a critical part of the We are working to deliver improved Helping to develop safer, improved
construction supply chain outcomes throughout the value chain today construction methods in Asia by
and for the future. Some of the ways we are broadening our product and systems
in the markets in which we doing this include: offering to provide plasterboard
operate. As we continue to partitioning in residential buildings. We
find more effective ways to Using external waste and by-products
are also doing this through our Habitat
or secondary resources in a range
do business and respond of products, including fly ash for the
for Humanity partnership, where we
to external changes and are helping educate local construction
construction industry and our lightweight
workers in safe and improved
disruptions, we recognise the composite building products in the USA,
construction techniques in Vietnam,
influential role we can and need as well as crushed demolition concrete in
Indonesia and Cambodia.
to play in delivering sustainable new concrete and asphalt in Australia.
Working with the supply chain to
solutions for our customers, Working with customers to deliver design, build and use safer, more
Green Star energy and sustainability
suppliers and the broader goals, including developing concrete
innovative equipment. For example, we
community. work closely with manufacturers of on-
washout innovations that require
and off-road heavy vehicles, and we have
significantly less water usage on
supplied DECA, a leading and respected
customers sites, and less carbon
trainer in heavy vehicle safety, with a
intensive products such as ENVISIA
Boral-sponsored concrete agitator for
concrete.
their roll-over awareness safety training.
Responding to changing
Working with social enterprises,
demographics, working environments
which are businesses that aim to
and needs of our customers. We have
improve communities, tackle social
identified key trends our customers
problems, provide people with access
are facing in their industries, as well
to employment or help the environment.
as innovative approaches to business
Through our pilot program in Victoria
and technology opportunities Boral
we have identified opportunities where
can employ to improve our customers
Boral, and potentially our suppliers, can
experiences. In our Australian concrete
work with social enterprises, including
business we have built an understanding
this years initiative at Deer Park, Victoria,
of our customers end-to-end experience
where we worked with inmates from
by interviewing small and large customers,
the Dame Phyllis Frost Centre to plant
riding with our drivers and listening to call
saplings they had grown for screening
Boral TruExterior Trim, featured on this dormer, centre calls, in an effort to improve the
bunds around our facility.
boasts more than of 70% recycled fly ash content experience for our customers.

44 BORAL REVIEW 2017


BORAL 2017 SUSTAINABILITY REPORT
OUR SUPPLIERS & CUSTOMERS
Borals suppliers and their workers must
satisfy selection and pre-qualification Our value chain
criteria which covers mandatory criteria
around safety management and ethical
SUPPLIERS CUSTOMERS
supply chains, including prohibiting the
use of child labour.
In addition, we have a new Standard
Operating Procedure for supply risk
management, which requires our
For personal use only

procurement team to consider risks related


to human and labour rights infringements. QUARRYING AND MANUFACTURING MARKETING AND CUSTOMER SITES
EXTRACTION AND PROCESSING DELIVERY INCLUDING SERVICE
AND INSTALLATION
In Australia, our process is supported by
a third party service to register and
Operational Rehabilitation
monitor compliance of suppliers to our & end use
pre-qualification requirements.
PROPERTY LIFE CYCLE
We expect our suppliers and contractors to
work with us to meet our safety and other
NEIGHBOURS & COMMUNITIES
sustainability objectives, and we help them
to meet their sustainability goals.
We also actively work with our customers
to support their objectives, including
maintaining high safety and environmental
standards and delivering sustainable DEVELOPING INNOVATIVE, SUSTAINABLE BUILDING MATERIALS
product solutions.
Boral operates an international Innovation Factory, investing approximately $13 million
a year in research and development (R&D) facilities in the USA, Australia and Thailand.
These innovation excellence centres are helping us set new standards and respond to
customer needs and a changing world.
Focused on research and technology in cement, concrete and fly ash, Borals Australian
Innovation Factory in Maldon, NSW, has developed and patented lower carbon, high
performance ENVISIA concrete, which reduces carbon emissions associated with
production using proprietary technology. Read about projects using ENVISIA on
Helping to deliver more affordable page 13.
housing solutions by developing
products that are lower cost and faster to In San Antonio, Texas, where Borals state-of-the-art Discovery Center opened in
install, such as light building products in February 2016, scientists, engineers and technicians are driving Borals North American
the USA and lighter-weight plasterboard R&D activities and disruptive innovations in building materials. The team is largely focused
in Australia and Asia. We are also learning on fly ash-based polymer composite products that aim to deliver superior performance
from our recently acquired Windows compared to conventional products. For recent developments see page 22.
business in the USA which is a profitable In Thailand, at USG Borals new R&D Centre in Saraburi the team is developing improved
business focused on lower-cost solutions. performance gypsum-based products and systems for interior and exterior building,
Developing an integrated global including materials that have superior fire protection, energy efficiency and acoustics.
supply chain, with local procurement, For more detail see page 16.
across USG Boral. For sourcing
materials like paper, gypsum and steel,
PRODUCT STEWARDSHIP
this has delivered improved commercial
outcomes while reducing supply risks, Borals Product Stewardship Standard is used to manage health, safety, environmental
and sharing knowledge and information and quality (HSEQ) risks associated with new product development and modification to
in areas such as energy, logistics, existing products. Minimum mandatory requirements must be implemented, including: a
transportation and sustainability. documented assessment of HSEQ risks before new or modified products are released
As a Corporate Member of Supply to market; implementation of appropriate systems to support adherence to Borals
Nation in Australia, procuring goods product specifications and maintenance of HSE legislative requirements; and proper
and services from Aboriginal and training of Borals people in handling, storage and use of our products. The Standard
Torres Strait Islander businesses. covers Safety Data Sheets, product labeling and Safe Work Method Statements.
This helps support Borals spend on
new contracts under governments SUSTAINABLE SOURCING OF TIMBER
Indigenous Procurement Policies.
We are also establishing Indigenous Forestry Corporation of NSW, the manager of commercial native and plantation forests
Procurement Criteria to better utilise and in NSW and supplier to Boral Timber, is certified to meet the Australian Forestry
service Indigenous communities and Standard (AFS); an independently audited forest management standard that provides
Borals businesses through our everyday assurance it is managing NSW forests in a sustainable manner. Boral Timbers
procurement spending. hardwood products are also certified to AFSs Chain of Custody standard, further
assuring customers that our products are sourced from certified, legal and sustainable
resources by tracking products back to their source of supply.
Boral voluntarily responded to the 2017 CDP Forests Report exploring companies
deforestation management risks and company engagement across supply chains.
Ourresponse covered Boral Timber and paper used in manufacturing in USG Boral.

BORAL REVIEW 2017 45


CONNECT
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Get connected to Boral


BORAL LIMITED
ABN 13 008 421 761

Level 3, 40 Mount Street, North Sydney NSW 2060


PO Box 1228, North Sydney NSW 2059
Telephone: +61 2 9220 6300
Internet: www.boral.com
Email: info@boral.com.au

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Reports AGM DETAILS
Calendar of events The Annual General Meeting of Boral Limited
Webcasts and more. will be held at the Civic Pavilion, The Concourse,
Chatswood, NSW, on Thursday, 2 November 2017
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