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When we talk about managerial skills, we talk about skills of an manager to maintain
high efficiency in the way how his or her employees complete their everyday
working tasks. Because of that, managers will need skills that will help them to
manage people and technology to ensure an effective and efficient realization of
their working tasks.
According to Professor Robert Katz, there are three managerial skills, viz.,
Conceptual Skills,
Human Relations Skills, and
Technical Skills.
According to Prof. Robert Katz, all managers require above three managerial skills.
However, the degree (amount) of these skills required varies (changes) from levels of
management and from an organisation to organisation.
1. Conceptual Skills
A conceptual skill are abilities to work with ideas and concepts. These skills enable
us to understand and better decide the actions and measures that has to be taken in a
particular field of work.
Conceptual skill is the ability to visualise (see) the organisation as a whole. It
includes Analytical, Creative and Initiative skills.
It helps the manager to identify the causes of the problems and not the symptoms.
It helps him to solve the problems for the benefit of the entire organisation.
It helps the manager to fix goals for the whole organisation and to plan for every
situation.
According to Prof. Robert Katz, conceptual skills are mostly required by the top-level
management because they spend more time in planning, organising and problem
solving.
3. Technical Skills
A technical skill is the ability to perform the given job. Technical skills help the
managers to use different machines and tools. It also helps them to use various
procedures and techniques.
The low-level managers require more technical skills. This is because they are
incharge of the actual operations.
Apart from Prof. Robert Katz's three managerial skills, a manager also needs
(requires) following additional managerial skills.
A technical skill is knowledge about and competency and proficiency in a specific
work or activity.