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Environment
Printer Connectivity
Guidelines
Version 3
April 2013
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Table of Contents
1 Introduction.................................................................................................................................. 5
1.1 Audience............................................................................................................................ 5
1.2 What Is Amadeus Training Environment?......................................................................... 5
1.3 Purpose of This Document ................................................................................................ 5
1.4 Why defining printers in SKL? ........................................................................................... 5
1.5 Work Orders ...................................................................................................................... 5
2 Using Printers and Devices with Amadeus Training ............................................................... 6
2.1 Virtual or Real Printers? .................................................................................................... 6
2.1.1 Virtual Printing ........................................................................................................... 6
2.1.2 Real Printing .............................................................................................................. 6
2.2 Connecting Virtual Printers................................................................................................ 6
2.3 Connecting Physical Printers............................................................................................. 7
2.4 Defining Real Printers on Amadeus Training .................................................................... 8
2.4.1 Defining Real Printers................................................................................................ 8
2.4.2 Adding a Real DAIR Printer to a Set of Virtual Printers............................................. 9
2.4.3 Configuring DDIP Printers and Devices .................................................................... 9
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1 Introduction
1.1 Audience
This document is intended for network engineers who are involved in the migration of training
activities from Practice Training to the Amadeus Training Environment.
It is assumed readers are already familiar with the Capture/Restore concept and its effect. This
process is described in the Amadeus Training User Guide document.
Decide the printing method, and define or reconfigure printers (and devices) as necessary.
Open Work Orders (or Change Requests) to start the migration of printers
A given physical printer cannot work in both Production and SKL environments at the same time.
Unless otherwise stated, all work-orders related to Printers must be assigned to Amadeus Test
Coordination Team (DAPPATC) and title must start with SKL.
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2 Using Printers and Devices
with Amadeus Training
This capability is offered via virtual printing. Four virtual printers have been defined in Amadeus
Training environment, grouped under set D00062: an ATB printer, a TAT printer, a GEN printer and an
AIR end-point. They are seen by the applications as regular printers connected to the system and
allow the exercising of all functions that require a printer to be connected: printing, issuance of
electronic ticket with TTP or transmission of Back Office AIRs to AIR end-point for example. But there
is no physical paper printing nor record transmission.
We recommend real printers only when printing is mandatory in your training courses.
In case this has been modified, set D00062 can be re-attached to any office profile using the PVM
entry to change the following fields:
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To make these definitions permanent, i.e. not impacted by the Capture/Restore process, please
submit a work-order and request the set-up to be permanent.
Notes:
The security setup on Amadeus Training allows users signed in to Amadeus Training to make
changes to the PSM/DCP/DXP/DMP fields of their office profile.
If you experience issues, please follow the instructions in the Amadeus Training User Guide,
Chapter "Training Specifics", section "User Groups".
.
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2.4 Defining Real Printers on Amadeus Training
As mentioned in the introduction, printers need to be specifically defined in Amadeus Training. They
cannot be shared with Production. Should you wish to re-use printers that were defined in Production
and used in Practice Training; you still need to request definitions in Amadeus Training.
As in Production, it is necessary in Amadeus Training to define a security set which contains all office
printers, and possibly sets which may contain some of the printers present in the security set (different
sets can then be connected to specific terminals)Bearing in mind that defining too many sets can
add some unnecessary complexity!
We recommend that a unique set is defined which will be the security set and the unique set common
to all office terminals. We describe this option in the following paragraph.
- The Office Id
- The list of CRTs that must be linked to the printers, or the mention that all CRT of the offices
must be linked.
- State whether or not the printer uses an Amadeus DDIP server. If not a DDIP server, please
specify which system manages the printers.
Note: If printers are transferred from Production, you are strongly advised to include a Production
TTQ list display as this will clarify and confirm the printer information. Even better would be the output
of a YND display (if you have sufficient authorisation).
For example, should the following Production configuration be re-used in Amadeus Training, your
Work Order should append the following information:
Note: After creation, the mnemonics of the printers and of the sets will be different from those
from Production as they will be assigned by PSDB in SKL environment.
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2.4.2 Adding a Real DAIR Printer to a Set of Virtual Printers
In order to train end-to-end on AIR, from their generation up to back-office processes, it may be
required to define real DAIR printer whereas virtual printers are sufficient for other processes (ticketing
or invoicing). This results in a mix of real and virtual printers in the set of printers of the office, the
virtual printers DGEN, DTAT and DATB being the same than in D00062
Like in previous case, this is done by mean of work-orders that must be assigned to Amadeus ATC
team (Amadeus Test Coordination Team - DFAPPATC), with the following information supplied:
- The Office Id
- The list of CRTs that must be linked to the printers, or the mention that all CRT of the offices
must be linked.
This new printer must then be included into a new Set, to be created
as well, together with following (virtual) printers :
This new Set must then be applied in the PSM field of the following
office id in Amadeus Training (SKL)
Office : OFFICE_ID
Where nnlniata, the identifier of the DAIR printer in Production (obtained from TTQLIST), and
OFFICE_ID must be changed to their real value.
Note: This set-up is only possible with DAIR printers, not with other kinds of AIR destination
addresses.
If you have DDIP printers (or devices), you need to reconfigure the print server to communicate with
Amadeus Training instead of Production. To do this, you'll need to:
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Start the appropriate Pro Printer configuration tool
If you want to switch the printer back to printing on Production, then you need to repeat the steps
above and reset the original settings.
1. Prerequisites before you can start to reconfigure the DDIP print server.
2.4.3.1 Prerequisites
Note: For Amadeus Training (SKL), ProPrinter will use the port 9876 (same as production).
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2.4.3.3 Changing the DDIP server URL using Pro Printer 5.X
1. Start the Pro Printer Configurator from the Start Menu by selecting:
Programs,
then Amadeus,
then ProPrinter,
and then Amadeus ProPrinter Configurator.
2. When the Amadeus ProPrinter Configurator is displayed, select General settings from the
Configuration menu.
3. Change the value for the Server address as detailed in the previous section Relevant Server
Addresses.
The following example showing the General Settings updated for an Internet connection:
5. Select Yes when asked if you want to restart Amadeus Pro Printer.
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2.4.3.4 Changing the DDIP server URL using Pro Printer 4.X
1. Start the Pro Printer configuration tool PrtCfg from the Start Menu by selecting:
Programs,
then Amadeus ProPrinter
and then Administration.
2. When the Pro Printer configuration tool PrtCfg is displayed, select "Communication Adapter
Settings" from the Global Settings menu :
3. Change the value for the Main field as in the section Relevant Server Addresses.
The following example shows the Main field updated for an Intranet connection:
5. Restart the Pro Printer service by selecting first Stop, and then Start, from the Service menu:
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2.4.3.5 Changing the DDIP server URL using Pro Printer V3.X or V2.X
If versions of Pro Printer lower than 4.X can connect successfully to the Intranet or Internet server
addresses detailed in section 2.4.3.2, then follow the instructions for V4.X to change the DDIP server
URL.
Check the current configuration by clicking on the Communication Adapter icon in the system tray.
The Communication Adapter details are displayed. You can see whether the printer is connected to
Amadeus Skilling or Production by the URL in the DDIP Server field.
In the example below, the printer is connected to Amadeus Training, as indicated by "training" at the
beginning of the URL.
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