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MEDTRONIC

2016
INTEGRATED
PERFORMANCE
REPORT
BUSINESS
GROWTH $28.8 $3.5 FY2016
BILLION BILLION HIGHLIGHTS
in revenue in net earnings

WORKING
7th 64,800
NON-REGULATED WASTE DOWN

RESPONSIBLY
CONSECUTIVE YEAR
16% per unit of revenue
from 2013
EMPLOYEE HOURS
receiving a perfect score on GHG EMISSIONS DOWN volunteered through Project 6
the Human Rights Campaign
Corporate Equality Index 20% per unit of revenue
from 2013

VALUE TO
SOCIETY
7.7%
OF TOTAL SALES
60,000
MEDICAL
$114.6
MILLION
invested in research PROFESSIONALS in philanthropic giving
and development received training on
the newest technologies
and treatments
CEO Letter 4 Product Stewardship 30
Leadership in the New Healthcare Era 4 Our Approach 30
Company Overview 5 Responsible Sourcing 32
About Our Company 5 Supplier Quality Management 32
Organizational Profile 5 Responsible Supply Management 33
Scope of Report 6 Supplier Diversity 33
Sustainability Risks and Opportunities 7 Ethics in Sales and Marketing 35
Our Material Issues 7 Ethical Business Conduct 35
Sustainability Management 7 Customer and Product Security 37
Reducing Sustainability Risk 8 WORKING RESPONSIBLY: OUR COMPANY 38
Creating Opportunities 9 Governance and Engagement 39
Economic Contributions to Society 10 Corporate Governance 39
Financial Performance 10 Ethical Workplace 39
Operating Costs 12 Public Policy 41
Acquisitions and Investments 13 Stakeholder Engagement 41
Divestitures 14 Operations 42
Taxes 14 Our Environmental, Health, Safety, and Sustainability Approach 42
Financial Assistance 14 Operational Footprint 43
Return to Shareholders 14 Energy Use and GHG Emissions 43
Philanthropy 14 Managing Waste 44
Non-GAAP Financial Measures 16 Water 45
VALUE TO SOCIETY: OUR PRIORITIES 19 Employees 46
Access 20 Global Workforce 46
Therapy Innovation 20 Investing in Our Workforce 46
Economic Value 21 Employee Engagement 47
Globalization 22 Inclusion and Diversity 47
Product Quality 25 Employee Compensation 48
Responsibility and Quality 25 Safety and Wellness 48
Maintaining Quality Facilities 26 Data Summary 49
Product Use and Performance 26 About this Report 52
Customer Feedback 28 Medtronic 2016 Integration Index 53
Clinical Trials 28
Animal Research 29
CEO LETTER

LEADERSHIP IN THE NEW HEALTHCARE ERA Extended our lifesaving HeartRescue Project into China and India, and
Healthcare is at a crossroads. Our industry faces intense clinical and expanded the U.S. program nationally as the HeartRescue Consortium.
economic challenges that include an aging global population, rising Increased healthcare capacity and access by investing more than
incidence of chronic disease, inefficient healthcare delivery, complex $152 million in training for approximately 60,000 medical professionals.
regulatory systems, and fragmented fee-for-service payment models.
Progressed to meet our goal to reduce operational energy use
These challenges require new approaches and creative collaboration as
and greenhouse gas emissions by 15 percent by 2020 from a
we pursue better healthcare delivery and improved patient outcomes
FY2013 baseline.
for more people.
Launched a Responsible Supply Management function to support
Medtronic is leading this evolution with a transformative business strategy
socially and environmentally responsible business practices from
to advance global healthcare. Our approach combines meaningful
our suppliers.
innovation in therapies, products, and systems; with value-based, cost-
efficient healthcare models; and technologies and partnerships that open Reflecting our focus on reshaping Medtronic for a new healthcare era,
the door to quality care for more people around the world. this annual integrated report is organized primarily around our most
material sustainability issues. These are global access to healthcare,
I am excited to report that in FY2016 this strategy has produced
product quality, product stewardship, responsible sourcing, and ethics
significant results. More than 65 million people benefited from Medtronic
in sales and marketing.
technologies two every second as we helped our customers deliver
more seamless, integrated care for patients across the healthcare For more than half a century, Medtronic has operated with a clear,
continuum. In particular, the full integration of Covidien acquired in late compelling Mission: to alleviate pain, restore health, and extend life.
FY2015 has greatly expanded our global reach and impact. Further, we We believe that access to quality healthcare is a fundamental right of all
expanded our leadership in Value-based Healthcare, with a goal of sharing people around the world. We believe that continuously improving clinical
accountability for costs and improved patient outcomes. Additionally, in outcomes through innovation will present virtually limitless opportunities
FY2016 Medtronic: to extend our Mission. Each day we challenge ourselves to make this a
reality for more people.
Delivered strong financial results, with $28.8 billion in revenue and
$3.5 billion in net earnings. Im incredibly proud of our performance in FY2016 and even more excited
about our future as we continue to challenge the status quo. In my five
Invested $2.2 billion in research and development (R&D), representing
years with Medtronic, I see our value as a company, and our business
7.7 percent of net sales.
performance, tied more closely than ever to our citizenship impact.
Donated more than 2 percent of pre-tax profits $114.6 million
to charitable causes.
Supported Hub & Spoke healthcare delivery models with an investment
in Abraaj Groups Growth Markets Health Fund (GMHF). GMHF will
purchase and build hub hospitals in several emerging markets, including Omar Ishrak
Bangladesh, Ethiopia, Ghana, India, Kenya, Nigeria, and Pakistan,
expanding access to specialists for millions of patients. Chairman and Chief Executive Officer

CEO Letter | 4
COMPANY
OVERVIEW

ABOUT OUR COMPANY MEDTRONIC OPERATING SEGMENTS:


Medtronic is among the worlds largest medical technology, services, FY2016 TOTAL SALES AND BUSINESS DIVISIONS
and solutions companies alleviating pain, restoring health, and
extending life for millions of people around the world. Founded more
than 60 years ago, today we serve hospitals, physicians, clinicians, and Total net sales $28.8 billion
patients in approximately 160 countries. Our therapies improve the
lives of two people every second.
CARDIAC AND MINIMALLY INVASIVE
Our purpose is to transform healthcare by creating meaningful
innovation, expanding global access to therapies, aligning value, and
VASCULAR GROUP THERAPIES GROUP
being a trusted partner. Our three strategic priorities are: FY2016 net sales of $10.2 billion FY2016 net sales of $9.6 billion

Therapy innovation (see Access for more information) Cardiac Rhythm Surgical Solutions
and Heart Failure Patient Monitoring
Globalization Coronary and and Recovery
Economic value (see Economic Contributions to Society Structural Heart
for more information) Aortic and
Peripheral Vascular
MEDTRONIC, FY2016 SNAPSHOT
Number of Employees 88,000+
Number of Countries in Which We Operate Approximately 160
Number of Locations 480
RESTORATIVE DIABETES
THERAPIES GROUP GROUP
Research and Development Spend $2.2 billion FY2016 net sales of $7.2 billion
FY2016 net sales of $1.8 billion
Number of Patents 45,000+ Spine
Intensive Insulin
Patients Served 65 million+ Neuromodulation Management
Surgical Technologies Non-Intensive
Neurovascular Diabetes Therapies
ORGANIZATIONAL PROFILE Diabetes Service
Medtronic is a global healthcare player with four operating segments and Solutions
the Cardiac and Vascular Group, Minimally Invasive Therapies Group,
Restorative Therapies Group, and Diabetes Group. Each segment is
divided into business divisions that deliver a wide range of medical
technologies, therapies, services, and solutions.

Company Overview | 5
Greater China
$1,495 (5%)
Asia Pacic
$3,060 (11%)
FY2016 NET SALES TO EXTERNAL CUSTOMERS BY REGION SCOPE OF REPORT
($ MILLIONS) This is our third annual integrated report. It covers our global
operations for the fiscal year ended Apr. 29, 2016 (FY2016), and,
Total net sales: $28,833 Greater China for the first time, incorporates annual data from Covidien, acquired
$1,495 (5%)
in FY2015. The FY2016 report is organized around our most material
Asia Pacic issues, summarized in Sustainability Risks and Opportunities
Europe,
$3,060 (11%)
Middle East, and covered extensively throughout the report, GRI Supplement,
and Africa Americas
$6,700 (23%) and website.
$17,578 (61%)

Europe,
Middle East,
and Africa Americas
$6,700 (23%) $17,578 (61%)

FY2016 NET PROPERTY, PLANT, AND EQUIPMENT (PPE) BY REGION


($ MILLIONS)

Total net PPE: $4,841

Asia Pacic GreaterChina


Greater China
$220 (5%) $185 (4%)
$1,495 (5%)

Europe,
Europe,
Middle
Middle East,
and
and Africa
Africa
$708 (14%)
$6,700 (23%)

Asia Pacic Greater China


$220 (5%) $185 (4%)

Europe,
Middle East,
and Africa
$708 (14%) Americas
Americas
$3,728 (77%)
$17,578 (61%)

Americas Company Overview | 6


$3,728 (77%)
SUSTAINABILITY
RISKS AND OPPORTUNITIES

As a global leader in medical technology, our business generates We have identified the following as additional material sustainability
significant benefits for society. In addition to pursuing our Mission to issues: corporate governance, device security, financial strength,
alleviate pain, restore health, and extend life, we embrace and act on philanthropy, post-market surveillance, stakeholder engagement,
our social and environmental responsibilities. We proactively manage talent, and trial data. Our efforts in all material areas are addressed
risks to our operations and reputation, and capitalize on opportunities within this report, in our GRI Supplement, or on our website.
through the integration of sustainability into our business strategy.
SUSTAINABILITY MANAGEMENT
OUR MATERIAL ISSUES Sustainability is integrated into our daily operations. Individual functional
We aim to understand, and act on, the issues most important to groups are responsible for managing critical sustainability topics,
our stakeholders and our business. In FY2014, we consulted internal monitoring external trends for opportunities to improve sustainability
and external stakeholders including healthcare providers, policy performance, and establishing stronger metrics, goals, and targets. These
makers, and investors to identify our material issues. In May 2016, groups include: Environmental, Health, Safety, and Sustainability (EHS&S);
our Sustainability Steering Committee reviewed the proposed strategy Ethics and Compliance; Global Communications; Global Quality; Global
for continuous improvement of our five priority sustainability issues. Strategy; Human Resources; Investor Relations; Legal and Regulatory;
Our most material sustainability issues are: Philanthropy; and Procurement.

Access to Care: working with health systems around the world, In late FY2016, we committed to a plan to form the Medtronic Sustainability
sharing technologies, services, resources, and expertise to help Steering Committee (SSC) comprising an Executive Champion and 10
remove barriers to affordable treatment of chronic diseases. members from business functions across our company. The committee
launched in fiscal year 2017 and will continue to meet at least three
Product Quality: ensuring that our products and services clearly times per year. The committee is responsible for sustainability oversight
comply with the highest standards of safety and reliability. at Medtronic and develops strategic plans related to sustainability
Product Stewardship: minimizing the lifecycle footprint of our performance, risk, engagement and disclosure, and recognition.
products and packaging through design innovation.
Responsible Sourcing: collaborating with our supply chain to
develop long-term relationships that enhance product quality,
worker rights, and environmental protection.
Ethics in Sales and Marketing: leading our industry as a trusted
partner with a commitment to ensure responsible business
practices in relation to the marketing, communication, and
promotion of our products and services.

Sustainability Risks and Opportunities | 7


REDUCING SUSTAINABILITY RISK Ensuring business continuity
Our management of sustainability issues supports our overall risk Unexpected events can have an impact on our business. Our Business
management strategy. Continuity Management program proactively addresses potential
disruptions to our operations or supply chain. Key areas of focus are:
The table below outlines our main sustainability risks and how we
manage them. These risks are subsets of the risk factors included Business continuity planning: strategies to ensure that we can
in our periodic reports filed with the U.S. Securities and Exchange continue to operate and meet demand in adverse circumstances.
Commission (including forms 10-K and 10-Q). We encourage readers IT response and recovery: plans designed to respond to failures
to review these reports for more information on risks to our business in technology and recover the infrastructure that supports
and operations. We cannot guarantee that even the most exhaustive business continuity.
efforts will fully mitigate or prevent impact on our business success.
Emergency response: actions to ensure health and safety,
SUSTAINABILITY HOW WE MANAGE RISK safeguard physical structures, and minimize environmental impact.
RISK AREA
Crisis management and mobilization: coordination of our
Reputational The Medtronic Office of Ethics and Compliance trains responses to crises.
damage from employees to comply with our Code of Conduct. With
unethical behavior this and additional job-specific compliance training,
Our crisis management teams follow a protocol to effectively
employees are made aware of our expectations for ethical manage issues and synchronize responses across the business.
and compliant behavior, which mitigates corruption and The Corporate Crisis team provides regular updates to the Executive
intentional misconduct. Committee, ensuring that crisis strategies and protocols are executed
Failure to meet We work to design our quality, access, environmental, appropriately. For issues with potentially significant business impacts,
customer labor practices, and responsible supply management the Medtronic Global Command Center is notified, and our Corporate
sustainability programs to meet or exceed all customer product and Crisis Filter team determines the appropriate level of response.
requirements service requirements.
Risk profile of Value-based Healthcare
Changing ethical, Our Government Affairs and EHS&S groups monitor We believe that the current healthcare system is not sustainable,
social, and relevant regulations in global markets. We often engage
environmental industry organizations and regulators to educate them and needs to be transformed to improve patient outcomes and
regulations about our industry and prepare them for potential and control rising healthcare costs. Medtronic accepts and supports that
pending regulation. We partner with our corporate legal healthcare system leaders around the world will, in fact, implement
attorneys and paralegals to ensure compliance with Value-based Healthcare (VBHC) delivery and payment systems,
applicable laws and regulations. whereby they make payment for our products and services contingent
Medtronic is also putting in place a monitoring program upon their ability to improve patient outcomes relative to their cost.
for human rights and labor standards regulations across
global markets. As the largest medical device company in the world, Medtronic has
a unique role to play in ensuring that technology and innovation are
Increasing We have seen increasing expectations for stewardship
costs from end over the full lifecycle of our products and packaging, leveraged to their fullest as we evolve in the shift to VBHC. To achieve
of product life including product end-of-life solutions. To address these that goal and fulfill our Mission, we are actively partnering to help lead
obligations issues, Medtronic has incorporated environmental criteria this transformation. For more information about our VBHC strategy
into the early stages of its product development protocol and approach, see Economic Value.
and into changes made to the product throughout its
lifecycle. We are implementing training for engineers on
how to perform materials of concern assessments, and are
building a Sustainable Technologies business to increase
product reprocessing where appropriate.

Sustainability Risks and Opportunities | 8


CREATING OPPORTUNITIES Meeting customer expectations
Our sustainability programs complement our business objectives, Our healthcare customers seek business partners that align with their
improving operational efficiency, deepening relationships with values and support their own sustainability and citizenship programs.
customers, supporting new business, and enhancing investor relations. Often, new business proposals include scrutiny of our sustainability
credentials. To remain a partner of choice, we aim to excel in
Driving business efficiency environmental and ethical performance.
Our 2020 sustainability targets reduce our operating costs for energy,
water, and waste disposal while generating clear environmental Responding to investors
benefits. In FY2016, we met or surpassed four of our five goals. Strong sustainability performance signals forward-looking management
Progress in FY2016 is shown below and in Operations. and proactive risk mitigation to investors. Medtronic is listed in the
Dow Jones Sustainability Index (DJSI) investor ranking and satisfies
2020 ENVIRONMENTAL PERFORMANCE GOALS* criteria for inclusion in the FTSE4Good Index. We also submit
environmental sustainability data to the CDP.
2020 TARGET (VS. A 2013 BASELINE) PROGRESS (% CHANGE
FY2013 TO FY2016) In response to shareholder requests, the Company is developing a Global
Reduce Non-Regulated Waste per Unit of -16% Human Rights and Labor Standards Policy and will also begin to report on
Revenue by 15%. the percentage of significant suppliers that issue sustainability reports.
For more information, please see Responsible Sourcing.
Reduce Regulated Waste per Unit of +12%**
Revenue by 10%.
Reduce Energy Use per Unit of Revenue by 15%. -17%
Reduce Greenhouse Gas Emissions per Unit of -20%
Revenue by 15%.
Reduce Water Use per Unit of Revenue by 10%. -15%
*All percentage reduction goals are based on a FY2013 baseline year recalculated to account
for Covidien acquisition in FY2015.
**Medtronic will identify and target specific processes and waste streams in a concerted
effort to reduce regulated waste in line with our 2020 goal. See Operations.

We are working to achieve $3.0 billion in cost savings across our


global portfolio by FY2021. In FY2016, we achieved approximately
$400 million in cost savings through streamlined sourcing and
manufacturing processes and developments in product design that
reduce costs and improve performance. In addition, we renegotiated
supplier contracts, identified alternate vendors, consolidated and
optimized our manufacturing plants, and upgraded product design
to increase manufacturing efficiency.

Sustainability Risks and Opportunities | 9


ECONOMIC CONTRIBUTIONS
TO SOCIETY

All non-GAAP financial As we pursue our growth strategies of therapy innovation, globalization, and economic value, we ensure that our
measures referenced actions and decisions are financially sound. A financially strong Medtronic benefits the public and private sectors by
throughout this report are providing new jobs, infrastructure investments, shareholder returns, and taxes. We also make strategic community
identified as non-GAAP investments that strengthen the capabilities of healthcare providers, advocate for policy reform, support patient
measures. For reconciliation
empowerment, and expand access to products and therapies. We focus our philanthropy on underserved
of each non-GAAP measure to
communities and those affected by natural disasters as we seek to make the world a healthier place for everyone.
the most directly comparable
measure determined using U.S.
GAAP, please see the section
FINANCIAL PERFORMANCE
titled Non-GAAP Financial Our financial planning and decision making is driven by three baseline goals:
Measures starting on page 16. 1. Revenue growth: Deliver consistent mid-single digit non-GAAP constant currency revenue growth.
2. Earnings per share: Achieve double-digit non-GAAP constant currency earnings per share (EPS) growth.
3. Free cash flow: Return a minimum of 50 percent of free cash flow, a non-GAAP measure, to shareholders.
FINANCIAL PERFORMANCE SUMMARY ($ MILLIONS EXCEPT PERCENT AND PER SHARE DATA)
FY2012 FY2013 FY2014 FY2015* FY2016
Net Sales (Total) $16,184 $16,590 $17,005 $20,261 $28,833
Net Sales (U.S.) $8,828 $9,095 $9,247 $11,305 $16,422
Net Sales (Non-U.S. Developed) $5,690 $5,634 $5,652 $6,372 $8,708
Net Sales (Emerging Markets) $1,666 $1,861 $2,106 $2,584 $3,703
Net Earnings $3,617 $3,467 $3,065 $2,675 $3,538
Net Sales (Total) Growth 4.4% 2.5% 2.5% 19.2% 42.3%
Additions to Property, Plant, and Equipment $484 $457 $396 $571 $1,046
Free Cash Flow (non-GAAP)** $3,986 $4,485 $4,563 $4,331 $4,172
Net Repurchase of Common Stock (net of issuances) $1,126*** $980 $1,246 $1,271 $2,339
Dividends to Shareholders $1,021 $1,055 $1,116 $1,337 $2,139
Dividends per Share $0.97 $1.04 $1.12 $1.22 $1.52
Research and Development Expense $1,490 $1,557 $1,477 $1,640 $2,224
*FY2015 based on Medtronic fiscal year as reported and reflects the one-quarter contribution of the Covidien transaction which closed on Jan. 26, 2015.
**Represents a non-GAAP financial measure. For reconciliation to the most comparable U.S. GAAP measure, see Non-GAAP Financial Measures starting on page 16.
***Excluding $218M of proceeds from Physio-Control used for repurchases.

Economic Contributions to Society | 10


FY2012*
4%
Revenue growth Earnings per share

FY2013*
Our revenue growth strategy relies on an unmatched pipeline of Our FY2016 net earnings as reported were approximately $3.5 billion,
products and attractive, diversified markets. We believe emerging 3%
or $6.2 billion on a non-GAAP basis. Our diluted earnings per share
markets represent a long-term source of revenue growth for the (EPS) were $2.48 as reported, or $4.37 on a non-GAAP basis.
company. To accelerate emerging market growth, we are focusing on In FY2016, Medtronic achieved our EPS goal, which grew 780 basis
public and private partnerships and on optimization of distribution

FY2014
channels. In FY2016, revenue in emerging markets grew 43 percent 3%
points faster than revenue on a non-GAAP, constant currency basis.
as reported, or 13 percent on a non-GAAP comparable, constant Free cash flow, a non-GAAP measure
currency basis. Our strong cash position enables us to make investments in

FY2015**
capabilities and capital investments while continuing to return value to
In FY2016, our annual revenue (net sales) increased 42 percent as
reported, or 7 percent on a non-GAAP comparable, constant currency 19%
shareholders via dividends and stock repurchases. Changes in foreign
basis, in line with our baseline goal. currency rates during FY2016 affected the reported value of our foreign
currency revenues and cash flows.

FY2016
Medtronic had $4.2 billion in free cash flow (non-GAAP) in FY2016,Revenue Growth
Revenue Growth
and returned $4.5 billion to shareholders, for a return of free cash flow42%
(as reported)
(non-GAAP) percentage of 107 percent. See Return to Shareholders
for more information.

0 5000 10000 15000 20000 25000 30000


($ millions)
NET SALES BY Cardiac and Vascular Restorative Therapies
FY2012*

4% OPERATING SEGMENT
AND BUSINESS
Cardiac Rhythm and Heart Failure Spine

($ MILLIONS)
Coronary and Structural Heart Neuromodulation
FY2013*

3% Aortic and Peripheral Vascular Surgical Technologies


FY2014

3% Minimally Invasive Therapies Neurovascular

Surgical Solutions
Diabetes
FY2015**

19% Patient Monitoring


and Recovery
Diabetes
FY2016

*In the first quarter of fiscal year 2014, the Company amended the way in which management
42%
Revenue Growth
(as reported) evaluates performance and allocates resources for the Diabetes business, including separating the
Diabetes business from the Restorative Therapies Group. Accordingly, the segment information for
FY2012 and FY2013 has been realigned to present comparable segment information.
**FY2015 based on Medtronic fiscal year as reported and reflects the one-quarter contribution of
the Covidien transaction that closed on Jan. 26, 2015.
0 5000 10000 15000 20000 25000 30000
($ millions)
Cardiac and Vascular Restorative Therapies Economic Contributions to Society | 11
Cardiac Rhythm and Heart Failure Spine
MEDTRONIC EXPENSES ($ MILLIONS) OPERATING COSTS
Around the world, communities benefit from our operating expenses,
including salaries and wages; research and development (R&D) outlays;
selling, general, and administrative expenses; and income taxes.
FY2012

Compensation and wages


We contribute to local communities through wages and benefits paid to
FY2013

more than 88,000 employees in approximately 160 countries. In both


developed and emerging markets, we are growing our manufacturing,
commercial, and R&D operations. We also invest in hiring and developing
FY2014

local talent, creating jobs that benefit local economies.


We spent $8.1 billion on total compensation last year, including
$4.6 billion in direct salary and wages, and an additional $584 million in
FY2015* FY2016

retirement benefits.
EMPLOYEE COMPENSATION ($ MILLIONS)*
FY2012 FY2013 FY2014 FY2015*** FY2016****
Total $5,045 $5,322 $5,376 $5,614 $8,057
Compensation**

0 5000 10000 15000 20000 25000 30000


Salary and Wages $2,864 $2,948 $3,051 $3,169 $4,634
($ millions) Retirement $319 $419 $419 $433 $584
Benefit Plans
*All amounts are based on actual exchange rate.
**Total Compensation includes salary and wages, incentives, overtime, severance pay, payroll
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*FY2015 based on Medtronic fiscal year as reported and reflects the partial year contribution of
the Covidien transaction that closed on Jan. 26, 2015.

Economic Contributions to Society | 12


ACQUISITIONS AND INVESTMENTS in Medina and held an 11 percent ownership position. Net of this
Beyond investing in market and product development, we seek ownership position, the transaction value was approximately
opportunities to strategically grow our business and cultivate our $195 million. Based upon the acquisition valuation, the company
role as a healthcare leader through acquisitions and investments. acquired $122 million of IPR&D and $126 million of goodwill.

Acquisitions Investments
We make acquisitions that bring new technology, strategic skills, Within our existing business, we invest in infrastructure, capabilities, and
capabilities, and expertise to Medtronic and align with our strategy to initiatives that accelerate our pace and breadth of innovation, creating
provide a broad range of therapies to restore patients health and extend competitive advantage and greater benefit for patients. Examples of these
lives through positive clinical outcomes. We target firms that support investments in FY2016 included:
our core growth strategies therapy innovation, economic value, and Panama Technical Service Training Center: At this training center,
globalization and will produce strong financial returns. Specifically, we hospital biomedical technicians and engineers from across the region
look for acquisitions that will deliver mid-teens risk-adjusted returns, result will learn how to correctly repair and maintain Medtronic technologies.
in minimal to no net EPS dilution for shareholders, and demonstrate clear Training will be more cost-effective and impactful for customers, with
economic value to our business. Select acquisitions in FY2016 included: instruction provided in their native language.
Twelve, Inc.: On Oct. 2, 2015, the Companys Coronary & Structural Pointe-Claire facility: Investment underway will consolidate production
Heart division acquired Twelve, Inc., a privately held medical device operations of the Medtronic CryoCath facility in Montreal, Canada,
company focused on the development of a transcatheter mitral valve and make it a global center of excellence. The site will house the
replacement device. Total consideration for the transaction was companys production and R&D operations along with catheter
approximately $472 million, which included an upfront payment of $428 treatment teaching activities.
million and the estimated fair value of product development-based
IN.PACT Admiral drug-coated balloon manufacturing facility: A
contingent consideration of $44 million. Based upon the acquisition
new manufacturing facility in Galway, Ireland, that will manufacture this
valuation, the company acquired $192 million of in-process research
market-leading product for the treatment of peripheral artery disease.
and development (IPR&D) and $291 million of goodwill.
The investment typifies the kind of manufacturing project Medtronic
RF Surgical Systems, Inc.: On Aug. 11, 2015, the companys Surgical is looking to develop in Ireland providing highly skilled jobs to
Solutions division acquired RF Surgical Systems, Inc., a medical device manufacture innovative products for sale in global markets.
company focused on the detection and prevention of retained surgical
We also invest in early-stage startups whose innovative solutions have
sponges. Total consideration for the transaction was approximately
groundbreaking potential to improve lives. For example:
$240 million. Based upon the acquisition valuation, the company
acquired $68 million of technology-based intangible assets, $47 million In partnership with Sequoia Capital, Medtronic is setting up a China-
of customer-related intangible assets, with estimated useful lives of 18 based fund dedicated to medical sector early-stage investments.
and 16 years, respectively, and $135 million of goodwill. The initial fund is worth $60 million, which is likely to be invested in
local technology and services that have export potential. The fund will
Medina Medical: On Aug. 31, 2015, the companys Neurovascular
also provide financing to commercialize suitable overseas technology
division acquired Medina Medical, a privately held medical device
within China.
company focused on commercializing treatments for vascular
abnormalities of the brain, including cerebral aneurysms. Total FIRE1, a Dublin-based startup originating from The Foundry, a medical
consideration for the transaction was approximately $219 million, which device incubator, secured Series B financing, including from existing
includes an upfront payment of $155 million and the estimated fair investors Lightstone Ventures and New Enterprise Associates, as well
value of revenue-based and product development-based contingent as Medtronic.
consideration of $64 million. Medtronic had previously invested

Economic Contributions to Society | 13


DIVESTITURES PHILANTHROPY ($ MILLIONS)
When appropriate, divestitures provide the opportunity to refocus FY2012 FY2013 FY2014 FY2015* FY2016
our business activities and product and therapy portfolio on our
Medtronic $32.9 $33.7 $28.2 $47.0 $48.2
strategic priorities.
Foundation Giving
TAXES Corporate Cash $22.3 $21.7 $27.7 $31.3 $49.6
In part, we generate value for the communities and countries where we Contributions**
operate through the taxes we pay. This includes income, real estate sales Product Donations** $7.8 $9.0 $11.1 $11.5 $16.8
and use, payroll, excise, and value-added taxes. In FY2016, we had
$798 million in income tax provisions, resulting in a 15.8 percent non- Philanthropic Contributions 1.5% 1.5% 1.5% 1.9% 2.3%
GAAP nominal tax rate, including a global effective rate of 18.4 percent. as a percentage of Global
Pre-Tax Profits (%)
FINANCIAL ASSISTANCE *FY2015 does not include legacy Covidien data.
**The significant increase in corporate cash contributions and product donations from FY2015
Stakeholder groups, including government agencies, occasionally provide to FY2016 is the result of the Covidien integration.
Medtronic with financial incentives in order to attract and support long-
term investments in their geographies or for disease states that align with Medtronic Foundation Global health programs
our business strategy. Incentives include tax relief and tax credits, grants, The Medtronic Foundation devotes a large portion of its philanthropic
and other direct incentives including subsidies, benefits, and awards. support to address the lack of access to adequate healthcare for
underserved populations. These global health programs go beyond financial
RETURN TO SHAREHOLDERS support to establish sustainable healthcare solutions in communities around
One of our financial goals is to return 50 percent of our free cash flow the world. They collaborate with local and global partners to overcome
(non-GAAP) to shareholders through dividends and share buybacks. In systemic obstacles in healthcare systems and address gaps in the patient
FY2016, we had $4.2 billion in free cash flow (non-GAAP) and returned continuum of care. FY2016 progress by our three flagship programs
$4.5 billion to shareholders, net of share issuances. We paid a total of HeartRescue, HealthRise, and RHD Action is shown below.
$2.1 billion in cash dividends at a rate of $1.52 per share. FY2016 marked
HeartRescue aims to reduce premature mortality of acute cardiovascular
the 38th consecutive year of dividend increases and we continued to be
disease for the underserved by empowering patients, leveraging
included in the S&P 500 Dividend Aristocrats Index.
frontline health workers, and advancing policy. The program has been
implemented in Brazil, China, and India. We expanded the U.S. program,
PHILANTHROPY
the HeartRescue Consortium, now in its fifth year, to reach 11 states and
Our charitable giving aims to build healthy communities and expand access
75 million people.
to healthcare to underserved communities around the world.
HealthRise provides long-term care for underserved populations by
Philanthropic contributions are managed by our business units and by the
enabling frontline health workers and referral systems to deliver efficient
Medtronic Foundation. Every year we commit to donating at least
and effective healthcare. Our primary objective is to increase accurate
1.5 percent of pre-tax profits to charitable causes. In FY2016, we donated
diagnosis and successful management of diabetes and cardiovascular
approximately 2.3 percent of our pre-tax profits, totaling $114.6 million.
disease. In FY2016, HealthRise convened government officials and
For the guidelines governing our philanthropic contributions by the experts to prioritize top barriers to care in communities in Brazil, India,
businesses, see Charitable Donations Guidelines. The businesses disclose South Africa, and the United States. Solution-oriented projects have
all donations made to U.S. customers, or organizations affiliated with them, already begun in India, while South Africa and Brazil plan to implement
annually on our Charitable Donations Registry. More information about the projects in FY2017.
Medtronic Foundation is available at medtronic.com/foundation.

Economic Contributions to Society | 14


RHD Action was launched in FY2016 as a global movement to end Foundation recognized 12 honorees from 11 countries. Their inspiring
Rheumatic Heart Disease (RHD) in vulnerable populations. This stories can be read online.
five-year, $6 million initiative supports programs that advance FY2016 marked the 10th year of the Medtronic Foundation Global Heroes
the Every Woman Every Child commitment to reduce premature program. Twenty-five runners from 16 countries joined in Minnesota to
deaths from this prevalent disease. Our RHD Action partners are run as a team in the Medtronic Twin Cities Marathon and Medtronic Twin
collaborating with local stakeholders on programs in Uganda and Cities 10 Mile races. Each Global Hero has in some way benefited from
Tanzania to improve early detection and increase access to RHD care, medical technology, highlighting how Life runs on after a diagnosis. They
and improve patient outcomes for RHD. demonstrate that when people have access to quality healthcare, they
To learn more about how we increase access across the continuum of care often can return to their passions. Read more information on the Global
through our business activities, see Access. Heroes team online.

Community grantmaking Community engagement


We have a responsibility to support the health of our neighbors. Medtronic The greatest impact we have on establishing healthcare equality comes
Foundation community grants, administered over two years, provide from our global workforce. The integration of Covidien has nearly doubled
care for underserved populations in the 72 communities where we have a our reach, helping us build a global workplace culture. Medtronic and
significant employee presence. In FY2016, 38 communities benefited. In the Medtronic Foundation support employee community engagement
FY2016, Medtronic Foundation donated a total of $5.3 million to more than through three signature programs:
50 grant recipients. Recipient organizations are those that expand access Global Innovation Fellows
to chronic disease healthcare, address persistent or emerging health
challenges, and build partnerships to encourage collaboration. Project 6 Employee Volunteerism
Natural disasters create a need for healthcare supplies on the ground as Global Matching Grants and Volunteer Grants
well as long-term support to rebuild damaged healthcare infrastructure. In FY2016, the Global Innovation Fellows program paired 30 Medtronic
In the wake of a crisis, Medtronic provides product donations and the employees with nonprofits in Fiji, Ghana, India, Mexico, Tanzania, and
Medtronic Foundation provides disaster relief grant funding. We encourage the United States. The program harnesses employee passion to help
employees to contribute through financial donations and volunteer time. transform communities, tapping into their experiences and expertise to
improve peoples access to care around the world.
DISASTER RELIEF ($ MILLIONS)
FY2012 FY2013 FY2014 FY2015** FY2016
Every June, Medtronic employees participate in Project 6, our month-
long global kickoff to a new year of volunteering. In FY2016, they donated
Disaster $1.3 $0.6 $1.6* $0.6 $0.8
64,800 hours across 44 countries to charitable activities. The five Project 6
Relief
teams with the highest participation, impact, and unique attributes each
*Total includes $0.9 million donated toward the Ebola crisis.
**FY2015 does not include legacy Covidien data.
received a $10,000 grant from the Medtronic Foundation for a charitable
organization of their choice.
Patient empowerment programs In addition, the Medtronic Foundation matches dollar-for-dollar employee
Patients who overcome a medical challenge often go on to lead contributions to approved charities, ranging from $25 to $100,000 in
extraordinary lives. The Medtronic Foundation celebrates their service FY2016, and made 2:1 contributions during June 2015. Employees
and inspiration through two patient empowerment programs: the Bakken donated nearly $15 million to this program in FY2016, leading to an overall
Invitation Award and the Global Heroes program. contribution of $32 million when matched. The Medtronic Foundation
The Medtronic Foundation Bakken Invitation Award honors individuals also provides $500 grants to nonprofits for every 25 hours of service an
who have overcome health challenges with the help of medical technology individual employee volunteers. In FY2016, more than 900 employees
and now give back to communities in need. In FY2016, the Medtronic participated in this program, raising $484,000.

Economic Contributions to Society | 15


EMPLOYEE COMMUNITY ENGAGEMENT NON-GAAP FINANCIAL MEASURES
FY2012 FY2013 FY2014 FY2015* FY2016 Non-GAAP financial measures should be considered supplemental
Project 6 to, and not a substitute for, reported financial results prepared in
Volunteers 4,200 5,878 6,365 8,880 19,800
accordance with U.S. GAAP, as set forth in the consolidated financial
statements included with our periodic reports filed with the U.S.
Total Volunteer Securities and Exchange Commission. Medtronic uses non-GAAP
18,813 19,695 18,570 29,000 64,800
Hours
financial measures to facilitate managements review of the operational
Countries 28 33 30 35 44 performance of the company and as a basis for strategic planning.
Employee-Led Medtronic believes that the resulting non-GAAP financial measures
221 193 215 274 512
Projects provide useful information to investors regarding the underlying
Global Innovation business trends and performance of the companys ongoing operations
- 5 24 28 30
Fellows and are useful for period-over-period comparisons of such operations.
Global Matching Grants The non-GAAP financial measures reflect an additional way of viewing
aspects of the Companys operations. Medtronic calculates forward-
Employee looking non-GAAP financial measures based on internal forecasts
Contributions $1.5 $1.5 $7.9 $24.3 $14.9
that omit certain amounts that would be included in GAAP financial
($ Millions)**
measures. The determinations of the amounts that are omitted are
Medtronic Match a matter of management judgment and depend upon, among other
$1.5 $1.5 $5.8 $20 $17.4
($ Millions)*** factors, the nature of the charges or gains. Medtronic is unable to
Volunteer Grants - - - 786 968 present quantitative reconciliations for forward-looking non-GAAP
Volunteer Grants measures because management cannot reasonably predict with
$581,229 $457,268 $461,667 $515,000 $484,000 sufficient reliability all of the necessary components of the comparable
($ raised)
*FY2015 does not include legacy Covidien data.
GAAP financial measures. Medtronic has excluded from these forward-
**Covidien data for the period JanuaryMarch 2016 is included in the FY2016 employee looking non-GAAP financial measures the impact of foreign exchange
contributions. Full FY2016 Covidien data was not included due to the timing of Covidiens fluctuations, as well as certain charges or gains that contribute
integration into the Medtronic Workday system.
***The significant increase in employee contributions from FY2014 to FY2015 was a result of to or reduce earnings but that result from transactions or events
greater employee awareness, increasing the maximum donation threshold from $50,000 in FY2014 management believes may or may not recur with similar materiality
to $100,000 in FY2015, and program changes including offline acceptance of donations that were or impact to operations in future periods, such as amortization of
made to encourage participation.
intangible assets and acquisition-related items, certain tax and
litigation, and restructuring charges or gains. Such items could have
a substantial impact on GAAP measures of financial performance.
Reconciliations between historical non-GAAP financial measures
referenced in this report and the most directly comparable U.S. GAAP
measures follow.

Economic Contributions to Society | 16


MEDTRONIC PLC
FY2016 NET INCOME AND DILUTED EPS GAAP TO NON-GAAP RECONCILIATIONS
(Unaudited) (In Millions, Except Per Share Data)

FISCAL YEAR ENDED APR. 29, 2016

Income from Net Diluted Effective


Operations Income EPS Tax Rate
Before Taxes

GAAP $4,336 $3,538 $2.48 18.4%


Non-GAAP Adjustments: (1)
Impact of Inventory Step-Upa 226 165 0.12 27.0
Special Chargesb 70 44 0.03 37.1
Restructuring Charges, Netc 299 221 0.15 26.1
Certain Litigation Charges, Netd 26 17 0.01 34.6
Acquisition-Related Itemse 283 212 0.15 25.1
Amortization of Intangible Assetsf 1,931 1,467 1.03 24.0
Loss on previously held forward-starting interest rate swapsg 45 29 0.02 35.6
Debt Tender Premiumh 183 118 0.08 35.5
Certain Tax Adjustmentsi - 417 0.29 -
Non-GAAP $7,399 $6,228 $4.37 15.8%
(1) Non-GAAP adjustments relate to charges or gains that management believes may or may not recur with similar materiality or impact on results in future periods.
a
Represents amortization of step-up in fair value of inventory acquired in connection with the Covidien acquisition, which was recorded in costs of products sold in our condensed consolidated statements of income.
b
The $44 million after-tax ($70 million pre-tax) special charge was recorded in connection with the impairment of a debt investment.
c
Includes a $274 million after-tax charge ($364 million pre-tax) related to a continuation of our cost synergies initiative, partially offset by a $53 million ($65 million pre-tax) reversal of excess restructuring reserves related to
certain restructuring initiatives. The FY2016 restructuring charge for the cost synergies initiative primarily consisted of employee termination costs (including accelerated stock compensation due to terminations
resulting from the Covidien acquisition), fixed asset impairments, and contract termination costs. The restructuring charge includes expense within cost of products sold related to inventory write-offs of discontinued
product lines.
d
Relates to probable and reasonably estimable product liability litigation.
e
Primarily includes integration-related costs incurred in connection with the Covidien acquisition, partially offset by net income related to the change in fair value of contingent consideration associated with acquisitions
subsequent to Apr. 29, 2009.
f
To exclude amortization of intangible assets.
g
Relates to losses incurred from the unwinding of forward-starting interest rate swaps, which were previously entered into in advance of a planned debt issuance that is no longer expected following the internal reorganization
described in footnote (i). The losses were recorded in interest expense, net in our condensed consolidated statements of income.
h
The $118 million after-tax charge ($183 million pre-tax) was recorded in connection with the cash tender offer of certain outstanding debt securities issued by Medtronic, Inc. and Covidien International Finance S.A.
The charge was recorded in interest expense, net in our condensed consolidated statements of income.
i
Primarily relates to U.S. income tax expense resulting from the Companys completion of an internal reorganization of the ownership of certain legacy Covidien businesses that reduced the cash and investments held by our
U.S.-controlled non-U.S. subsidiaries. Also includes a benefit related to the establishment of a deferred tax asset on the tax basis in excess of book basis of a wholly owned U.S. subsidiary the Company expects to dispose of
during the foreseeable future.

Economic Contributions to Society | 17


MEDTRONIC PLC
RECONCILIATION OF OPERATING CASH FLOW TO FREE CASH FLOW
(Unaudited) (In Millions)
FY2012 FY2013 FY2014 FY2015* FY2016
Net cash provided by $4,470 $4,942 $4,959 $4,902 $5,218
operating activities
Additions to property, (484) (457) (396) (571) (1,046)
plant, and equipment
Free cash flow $3,986 $4,485 $4,563 $4,331 $4,172
*Investors should consider these non-GAAP measures in addition to, and not as a
substitute for, financial performance measures prepared in accordance with U.S. GAAP.

MEDTRONIC PLC
FY2016 RECONCILIATION OF WORLDWIDE GEOGRAPHIC REPORTED REVENUE GROWTH
TO WORLDWIDE GEOGRAPHIC COMPARABLE CONSTANT CURRENCY REVENUE GROWTH
(Unaudited) (In Millions)
A B C D=B+C E F=D+E G=(A-B)/B H I=(A-F-H)/F
Medtronic as Medtronic as Covidien as FY2015 Adjustment FY2015 FY2016 Currency Comparable
Reported 12 Reported 12 Reported 9 Pro Forma (3) Comparable Reported Impact on Constant
Months Ended Months Ended Months Ended Historical Historical Growth Growth Currency
Apr. 29, 2016 Apr. 24, 2015 Dec. 26, 2014 Revenue Revenue Growth (1)(2)

U.S. 16,422 11,305 4,123 15,428 (35) 15,393 45 - 7


Non-U.S. 8,708 6,372 2,896 9,268 (66) 9,202 37 (1,069) 6
Developed

Emerging 3,703 2,584 1,089 3,673 (26) 3,647 43 (433) 13


Markets
TOTAL $28,833 $20,261 $8,108 $28,369 $(127) $28,242 42% (1,502) 7%
(1) FY2016 was a 53-week year, with the extra week included in the first-quarter results. While it is difficult to calculate the exact impact of the extra week, the Company estimates that it
benefited FY2016 comparable, constant currency growth by approximately 1.5 percentage points.
(2) Management believes that referring to comparable, constant currency growth rates is a useful way to evaluate the underlying performance of Medtronic sales. Constant currency growth, a
non-GAAP financial measure, measures the change in revenue between current and prior year periods using average exchange rates in effect during the applicable prior year period.
(3) Represents the decrease in Covidien revenue for the nine months ended Jan. 23, 2015, as compared to Covidien revenue for the nine months ended Dec. 26, 2014.

Economic Contributions to Society | 18


VALUE TO
SOCIETY:
OUR
PRIORITIES
ACCESS

Noncommunicable diseases are among the greatest threats to human In addition to R&D, clinical trials help establish the effectiveness and safety
health and economic prosperity. Medical technology and therapy of our innovations. We are committed to conducting our clinical trials in
innovations can treat unserved medical conditions and help patients accordance with our Clinical Trial Principles and all applicable laws and
everywhere lead better, more productive lives. But for millions of regulations. See page 28 for more information about clinical trial oversight.
people who lack access to financial resources or quality healthcare In FY2016, our groundbreaking R&D pipeline and discoveries include:
infrastructure, lifesaving care may be out of reach. Our approach to
expanding access is aligned with our revenue growth strategy. By Genetic risks for sudden cardiac death: We identified a gene associated
connecting more patients around the world to new medical products with life-threatening abnormal heart rhythms and sudden cardiac death
and therapies, we continue to grow our business. in two studies presented to the 2015 European Society of Cardiology
Congress in London. The gene is associated with a 50 percent relative
THERAPY INNOVATION risk increase in these life-threatening heart rhythms.
Medtronic expands access to healthcare by developing products Progress toward an artificial pancreas: Outside the United States,
and therapies that meet unserved medical needs and treat conditions we offer our MiniMed 640G System, an integrated system with the
more effectively. In FY2016, we continued to conduct clinical trials Enhanced Enlite CGM sensor that features SmartGuard technology,
and introduce innovative new products and therapies that support which automatically suspends insulin delivery when sensor glucose
our Mission. levels are predicted to approach a low limit and then resumes insulin
delivery once sensor glucose levels recover. Our MiniMed 640G User
Research and clinical trials
Evaluation Study demonstrated reduced hypoglycemia and further
In FY2016, we invested $2.2 billion in research and development (R&D),
advancements in automation for Medtronic insulin pump systems. We
representing 7.7 percent of net sales.
presented the results at the American Diabetes Associations 75th
ANNUAL R&D SPENDING Scientific Sessions. In addition, patient enrollment was completed for a
FY2012 FY2013 FY2014 FY2015* FY2016 pivotal study of a Hybrid Closed Loop system, designed to personalize
and automate the delivery of basal insulin 24 hours a day to maximize
R&D Spend ($ millions) $1,490 $1,557 $1,477 $1,640 $2,224
the time glucose levelsare in a predefined target range.
R&D Spend (% net sales) 9.2 9.4 8.7 8.1 7.7
Early detection of lung cancer: Minimally Invasive Therapies Group
*FY2015 based on Medtronic fiscal year as reported and reflects the partial year contribution of the
Covidien transaction that closed on Jan. 26, 2015. (MITG) launched a 2,500-patient study to assess the benefits of the
superDimension navigation system on early detection of lung cancer.
Our R&D efforts take place globally. In emerging markets, our Lung cancer is the No. 1 cancer-related cause of death, accounting for
expert teams focus on conditions that disproportionately affect more cancer deaths than breast, colon, and prostate cancer combined.1
local populations. For example, nearly 300 researchers in China are Early detection has been shown to dramatically increase long-term
developing tailored solutions for the Chinese market, where conditions survival rates.
such as type 2 diabetes and chronic kidney disease are prevalent.
1 American Cancer Society: Cancer Facts & Figures 2013

Access | 20
Treatment for stroke patients: In FY2015, the results from four trials MyCareLink Smart Monitor: FDA approval for the worlds
conducted and/or funded by our Restorative Therapies Group led to first app-based remote monitoring system for patients with
new stroke treatment guidelines from the American Heart Association implantable pacemakers.
and American Stroke Association. The new guidelines, which were Information about other products receiving FDA and CE mark approval
introduced in June 2015, recommended the use of a stent retriever, in FY2016 can be found in the Medtronic Newsroom.
such as the Medtronic Solitaire Revascularization device, in addition
to IV-tPA for treatment of stroke patients. In addition, the Solitaire ECONOMIC VALUE
Revascularization device was named to the Cleveland Clinics list of top As our business grows, we are building on our expertise in working
medical innovations for 2016. across healthcare systems to enhance economic value.
New product introductions Value-based Healthcare
Following successful R&D and clinical trial programs, we introduce We believe that the current healthcare system is not sustainable and
new products and therapies that help patients live healthier, more needs to be transformed to improve patient outcomes and control rising
productive lives. healthcare costs. Medtronic accepts and supports that healthcare system
Many of these innovations will have significant impacts on expanding leaders around the world will, in fact, implement Value-based Healthcare
access to treatment for those in need of new healthcare products and (VBHC) delivery and payment systems, whereby they make payment for
therapies. Examples include: our products and services contingent upon their ability to improve patient
outcomes relative to their cost. To compete in this new world and to
Evera MRI SureScan ICD System: FDA approval for an implantable
advance the transformation, we are assessing new business models where
cardioverter defibrillator system for MR Conditional use with magnetic
we share direct accountability for system costs and patient outcomes.
resonance imaging scans without positioning restrictions.
Launched in January 2016, the Value-based Healthcare Council is charged
IN.PACT Admiral Drug Eluting Balloon: CE mark approval of
with accelerating our vision, deepening our knowledge, and sharing
arteriovenous access to help maintain hemodialysis access in patients
best practices in VBHC. The Council comprises leaders from across
with end-stage renal disease.
our business units, regions, and functions, including clinical, healthcare
Micra Transcatheter Pacing System: FDA approval of the worlds economics, policy reimbursement, and legal experts.
smallest pacemaker, which provides a safe alternative to conventional
Medtronic has created and follows a proprietary, seven-step framework
pacemakers without the complications associated with cardiac wires.
for VBHC that helps to develop value-based business models that offer
NURO System: Launch of the percutaneous tibial neuromodulation a value proposition that meets baseline outcomes that are meaningful
system, a minimally invasive treatment for overactive bladder. for patients.
We also introduced several new products that use data to provide
better guidance or care to patients including: Medtronic VBHC Business Model Definition
CareLink iPro Pattern Snapshot: Commercial availability of a new When we share direct accountability for system costs and patient outcomes
in our business models.
report for the iPro2 Professional Continuous Glucose Monitoring
System that provides healthcare professionals with information for There are certain elements that must always be true in a VBHC solution:
quick interpretation of detailed glucose data over time. Outcomes must be measured, with metrics approved by all stakeholders.
MiniMed Connect: FDA clearance of the first product that enables

Relevant costs of care must be known and agreed upon by all stakeholders.
people with diabetes to discreetly and conveniently view insulin pump Payment to Medtronic is based (or contingent) on the clinically meaningful
and continuous glucose monitoring information on a smartphone. outcomes and economic value created by our products, services, and solutions.

Access | 21
Outcome-based payments providers, and reduces comorbidities for healthcare payers. By bringing
A patient-centric VBHC system should prioritize health outcomes, or NOK into our portfolio, we are expanding this model across Western
patient value, over the volume of medical devices sold or therapies Europe, launching it as a new standard of care in the Middle East, and
provided. With this in mind, we are pursuing outcome-based payment offering a more effective business model in the United States.
models that make the entire industry more accountable for patient
health by aligning the financial incentives for healthcare providers Telehealth
and manufacturers. Advanced telecommunications technologies enable long-term patient
care with increasing efficiency and reduced costs. Medtronic Care
Since announcing a shift toward risk-sharing and outcome-based Management Services business provides telehealth services to monitor
payments in FY2015, the U.S. Centers for Medicare and Medicaid patients following acute care admissions and surgical procedures,
Services has introduced a bundled payment strategy for treating which delivers improved long-term health outcomes. Hospitals also
disease states. Medtronic has responded by identifying baseline benefit from reduced readmission rates.
metrics and factors to develop and standardize new risk-sharing
approaches with our healthcare partners. Our Global Health Economic Through the Latin America Telemedicine Infarct Network (LATIN), a
and Reimbursement team leads this effort, analyzing the impacts of our partnership among Medtronic, the Lumen Foundation, and ITMAS
product pricing and reimbursement policies and guiding our business (a telemedicine provider), we are making heart attack diagnosis
units on improvement strategies. treatment more efficient in So Paulo, Brazil. The partnership enables
patients to receive EKGs at local primary care centers, which are
Managed services read by specialists hundreds of miles away to diagnose and confirm
As part of our economic value strategy, we have invested heavily in severe heart attacks. By promptly bypassing local ERs, patients are
our managed services business, which saw strong growth in FY2016. able to save precious time and be admitted to specialized cardiac
Through Medtronic Integrated Health Solutions, we manage facilities catheterization labs to receive treatment.
and clinics for hospital partners, with a focus on improving efficiency
and quality of care in catheterization labs and hospital operating rooms. Product pricing and cost savings
We expect this business to generate $1.5 billion in revenue in the Even with efficient contracts in place, we recognize a continual need
Americas by 2021. to improve the affordability of our products and therapies. We offer a
variety of pricing models, including volume pricing and rebate models
In Lagos, Nigeria a population of more than 16 million patients for hospitals, adaptive pricing for treating long-term conditions, and
had access to only two operational catheterization labs. During the assisting new and existing patients through other programs.
year, we entered into our first agreement in Africa to bring efficient
catheterization labs and operating rooms to patients in Lagos at the GLOBALIZATION
Gbagada Cardiac and Renal Centre. Medtronic Integrated Health Our access initiatives focus most heavily on patients and communities
Solutions set out to ensure that the catheterization labs are up and in need of disruptive models of care where expansion of existing
running, effectively managed, staffed with nurses and technicians, systems and economic development cannot sufficiently meet
fully equipped with consumables, receiving adequate power and healthcare needs. Our globalization strategy focuses on reducing
water, and staffed with clinicians who can execute high-quality cardiac inequity everywhere through solutions tailored to market needs and
catheterization procedures. expanding access to care in emerging markets.
In the Netherlands, our May 2016 majority investment in Nederlandse To learn more about the Medtronic Foundations global health
Obesitas Kliniek (NOK) expanded our managed care services to provide programs, see page 14.
nutritional, psychological, exercise, and medical support to bariatric
surgery patients. The integrated approach provides more sustainable
weight loss for patients, optimizes patient flow for healthcare

Access | 22
A Hub & Spoke model of healthcare delivery GHI programs made significant progress in FY2016. In Ghana,
The Hub & Spoke delivery model is one approach we are applying that we completed the plans for a FY2017 pilot of Akoma Pa, a new
is designed to increase access to care through efficient treatment hypertension management system that addresses the countrys
across the entire continuum of care. In limited-resource settings, it is significant shortage of cardiologists. The new model blends
important to organize healthcare systems strategically to maximize hypertension monitoring hardware with risk assessment software.
patient outcomes. Between appointments with cardiologists, patients can visit local
pharmacies for blood pressure monitoring, and the platform
The model centers on hub hospitals with highly trained physicians and
automatically contacts the patients physician for a prescription refill or
sophisticated infrastructure that provide state-of-the-art, specialist
when a problem is detected. Benefits will include patients making fewer
care. Healthcare centers in the surrounding communities operate
physician visits, pharmacies building long-term customer relationships,
as the spokes to create an integrated model of care that handles
and physicians able to focus on patients most urgently in need of care.
screening and diagnosis, refers patients to specialists, and supports
long-term disease management. Wherever patients enter the system, Applying a different set of strategies and technologies, we launched
they encounter an efficient, integrated system designed to support Project Elevate, addressing barriers to timely interventional care
their health over the long term. for cardiac patients. Although it is widely recognized that patients
experiencing serious heart attacks need surgical intervention within
In FY2016, Medtronic made a significant investment in the Abraaj
90 minutes of arriving at the hospital, the typical waiting time is much
Groups Growth Markets Health Fund (GMHF). GMHF is a private
longer in emerging markets. Project Elevate uses mobile applications to
equity fund focused on improving healthcare access primarily in Asia
reduce that time by allowing physicians to remotely diagnose patients,
and Africa by reducing the gap between supply and demand for health
evaluate test results, and determine the intervention needed. We
services. Our investment supports GMHFs focus on purchasing and
are partnering with hospital systems and governments to bring this
building hub hospitals in emerging markets including Bangladesh,
solution to patients in Malaysia, Nigeria, and Russia.
Ethiopia, Ghana, India, Kenya, Nigeria, and Pakistan.
In FY2017, we plan to make further investments in our ability to develop
In partnership with Abraaj, we also invested in the CARE hospital
new, for-profit models of healthcare delivery for emerging markets.
network, which operates in nine cities across India. CARE is one of
Indias leading hospital systems, and offers opportunities to pilot Patient Access Acceleration and Patient Access Solutions
Hub & Spoke models and managed care systems across India using Our Patient Access Acceleration (PAA) methodology helps
GMHFs reach. identify global market opportunities and unmet patient needs. The
four-step approach helps quantify the need for treatment, identifies
Innovations in delivery for emerging markets
the barriers to care, prioritizes these barriers, and formulates strategies
In communities and markets where the disparity between healthcare
to tackle them.
needs and access is greatest, we believe that new and innovative
business models can bridge the gap. We pursue these models agnostic This supports expanded access to care in developed and developing
of any specific technology, product, or therapy. economies alike, and informs the way we approach new challenges.
One way that we do this is through our Global Health Initiative (GHI), Through Patient Access Solutions (PAS), Medtronic provides consulting
in which we identify pressing, widespread health problems facing local services to hospitals around the world that help bring medical
communities, and look across the entire continuum of care to identify technology and therapies to new markets and patient populations. Our
the barriers to treating patients. GHI then designs solutions and PAS group has conducted workshops in 11 countries, including China,
business models that help overcome those barriers in ways that meet Colombia, Kazakhstan, Romania, and Saudi Arabia.
local needs.

Access | 23
Partnerships Turkey: Our MITG innovation center in Istanbul offers training for
We also rely on partnerships to help scale our impact and reach more up to 5,000 physicians, nurses, and hospital technicians each year
patients. Opportunities range from developing new technologies in advanced procedures and surgical techniques for treating
and therapies with our peers to thought leadership and research vascular disease, metabolic disorders, and chronic obstructive
collaborations with universities, and on-the-ground care delivery with pulmonary disease.
governmental and nongovernmental organizations. Patient outreach and education efforts raise awareness about
IBM Watson Health: A new partnership between Medtronic and IBM health conditions and when to seek medical attention. In FY2016, we
Watson Health combines data gathered from our diabetes therapies partnered with the World Stroke Organization as part of the Take
with the advanced computing and analytic power of IBMs Watson 2 Tell 2 campaign which encourages people to spend two minutes
software to predict hypoglycemic attacks to one day be able to alert learning about the warning signs of stroke and sharing that knowledge
patients hours before they occur, with the hope of preventing these with two others. By raising baseline awareness of medical conditions
events altogether. among patients, we hope to reach more patients who can benefit from
World Economic Forum: In FY2016, our CEO was appointed co-chair our products and therapies.
of the World Economic Forums Healthcare Community, a public- HEALTHCARE CAPACITY BUILDING
private partnership bringing together stakeholders from across the FY2014 FY2015 FY2016*
continuum of care to discuss healthcare access and value-based
Education for Medical Professionals ($ millions) $97.5 $108.8 $152.4
models for care.
Education for Patients ($ millions) $23.0 $18.7 $20.3
Capacity building Medical Professionals Reached N/R 50,796 64,233
In order for our product and therapy innovations to reach local
*Excludes MITG Patient Monitoring and Recovery business
communities in emerging markets, healthcare providers must be
equipped with the skills and knowledge to offer them, and patients In FY2016, we made $17 million in product donations, our largest
must have access to information about their medical conditions and amount ever, through the philanthropic efforts of our business units.
their treatment options. In FY2016, we invested $152.4 million See Economic Contributions to Society for more information.
in capacity building and training for medical professionals and
$20.3 million in patient education. The vast majority of these efforts
took place in emerging markets including:
China: Our Cardiac Rhythm and Heart Failure business hosted
a series of 12 pacemaker implantation training sessions for 120
physicians from across China at our innovation center in Shanghai.
Despite similar rates of arrhythmia, pacemakers are used in China
at less than 0.5 percent the rate of the United States. This is due
primarily to a lack of physician proficiency in the procedure.
Panama: We opened the Panama Technical Service Training Center,
a facility that will train approximately 100 hospital biomedical
technicians and engineers to correctly use and repair Medtronic
technologies. Previously, healthcare providers across Latin America
had to travel to the United States for this training. In addition, the
ability to offer training in the local language will enhance
its effectiveness.

Access | 24
BUSINESS STRATEGIES LONG-TERM QUALITY IMPERATIVES

Therapy Innovation

PRODUCT
QUALITY Globalization
Product Eective and Mindset of
Superiority Ecient Compliance Excellence
Providing Complying with
Ingraining a
Economic Value products of applicable
proactive and
highest quality regulations
patient-centric
and reliability eciently
quality culture and
quality talent
Medtronic always puts patient safety first. We deploy rigorous controls Our business strategies and long-term quality imperatives are
management
at every stage of the value chain to ensure the safety and efficacy of summarized below.
every product we make. Our patient-centric quality culture, strategy, and
programs incorporate the highest ethical standards, and build employee
capabilities. This unerring focus on quality improves patient outcomes UNIVERSAL
and builds trust in our company. HEALTHCARE NEEDS

RESPONSIBILITY AND QUALITY BUSINESS STRATEGIES


We design and manufacture medical devices that patients rely on daily, Improve clinical
outcomes
many of which are implanted inside their bodies. To protect patients
health and maintain their confidence, it is imperative that these products,
and the materials of which they are made, are of the highest quality. Expand access

Our Global Quality Strategy takes a patient-centered approach to deliver


consistent, enterprise-wide quality. This supports our business, increasing Optimize cost
and eciency Therapy Globalization Economic
operational efficiency and reducing reputational risk. Innovation Value

Employee responsibility
Originally launched by Covidien in 2011, Quality Begins with Me is
now integral to our Global Quality Strategy to improve our mindset
of excellence. In FY2016, we began rolling out patient-centric and
BUSINESS STRATEGIES LONG-TERM QUALITY IMPERATIVES
leader-led employee training across our combined company (legacy
Medtronic and legacy Covidien). The program empowers employees
to demonstrate excellence and individual leadership through the Therapy Innovation
following behaviors:

Be courageous. Strive to prevent issues before they arise. Globalization


Product Eective and Mindset of
Put the patient first. Hold each other accountable. Superiority Ecient Compliance Excellence
Providing Complying with Ingraining a
We also require employees worldwide to obtain our Annual Quality Economic Value products of applicable proactive and
Training Certification, which focuses on regulatory compliance, good highest quality regulations patient-centric
and reliability eciently quality culture and
documentation practices, continual improvement, and product quality. quality talent
By June 2016, 98 percent of employees completed this training, meeting management
our participation goal.

Product Quality | 25
UNIVERSAL
Design and production Our global compliance oversight program, Medtronic Corporate-Wide
Our Design for Reliability and Manufacturability (DRM) program brings Assessment for Regulatory Excellence (MCARE), analyzes quality
quality into research and development (R&D), designing safety and management systems, identifies gaps, develops corrective action
reliability throughout the R&D process. By simulating real-world plans, and focuses on our readiness to address changing regulatory
product use, we collect valuable information that helps us predict requirements. In FY2016, the team completed investigations and
product performance. supported improvements at 37 Medtronic facilities.
The Medtronic Operating System (MOS) embeds quality into production MAINTAINING QUALITY FACILITIES
by applying Lean Six Sigma principles, a team-based methodology for FY2015 FY2016
achieving continual improvement in waste reduction and efficiency
Global External Regulatory Inspections at Medtronic Sites 152 242
(see also Product Stewardship). We also use International Standards
Organization (ISO) 13485, a leading standard for comprehensive quality Global External Regulatory Inspections Which Resulted 93% 88%
management systems that meet international medical device regulations. in No Findings
Average Findings per Global External 0.15 0.31
Third-party safety and quality Regulatory Inspection
Medtronic provides training and learning opportunities to help our
MCARE Investigations and Supported Improvements 28 37
third-party suppliers build their own systems and capabilities in
alignment with our expectations. See Responsible Sourcing for more PRODUCT USE AND PERFORMANCE
information about our approach to supply chain management. To support product quality and improved patient outcomes, we monitor
the performance of our products in use, collecting data through
MAINTAINING QUALITY FACILITIES corporate post-market surveillance. Our continuous improvement
External regulatory agencies review and monitor our performance for
process involves analyzing findings and approaches to achieving
quality and safety every year. We welcome these inspections because
measurable, cost-effective improvements.
they help us understand each regulatory bodys expectations and
priorities, and identify areas where we can improve. Through our A dedicated team at Medtronic captures critical data on products from
Inspection Knowledge Management process, we share what we learn our network of partner hospitals, health systems, physicians, clinics,
and roll out necessary changes across our global facilities. governments, and third-party databases. Our partner network includes
sites in North America, Europe, and Latin America, and continues to
In FY2016, we hosted 242 global regulatory inspections, of which 88
grow in line with our business.
percent resulted in no findings. Our goal is to maintain an average of 0.5
or fewer findings per global regulatory inspection, which we met with Medtronic therapies and product lines currently under post-market
0.31 this year. surveillance include:
However, with respect to FDA inspections, we received 1.5 findings Cardiac rhythm
per FDA inspection, which fell short of our expectations but below the Deep brain stimulation
overall industry average. Our goal for FY2017 is to have 1.0 or fewer
Sacral neuromodulation
findings per FDA inspection.
Spinal cord stimulation
Surgical heart valves
Targeted drug delivery devices

Product Quality | 26
Enhancing post-market surveillance Product-related regulatory actions
Post-market surveillance techniques and methods play a vital role Medtronic is committed to resolving all regulatory action and field
in our move toward Value-based Healthcare with a focus on patient corrective action issues swiftly and effectively. When field corrective
outcomes. We collaborate with the FDA and stakeholders across the actions occur, our expertise in quality management enables us to
industry to enhance post-market surveillance. implement the required program efficiently. We take all necessary steps
More than 1,600 clinical professionals across Medtronic help develop to correct or remedy the root cause of any problems that occur, and have
and standardize new measurement models to improve patient safety systems in place to prevent future field corrective actions. For example, we
and clinical outcomes. We are continually exploring new methods to are accelerating implementation of DRM and MOS across more products
obtain valuable product use information at lower cost. We aim to do this and manufacturing sites in FY2017. In addition, we are expanding our
without compromising quality or regulatory compliance. supplier quality risk-reduction programs.

Collaborations and partnerships in FY2016 included: In the United States, the FDA classifies recalls with a numerical designation
(I, II, or III) to indicate the relative degree of health hazard presented by the
COLLABORATIONS AND PARTNERSHIPS FOR IMPROVING product. The Class I designation indicates the most serious type of recall.
POST-MARKET SURVEILLANCE
PRODUCT USE AND PERFORMANCE
ORGANIZATION FY2016
FY2015 FY2016
The Medical Device Innovation Our Chief Scientific, Clinical, and
Consortium (MDIC) Public- Regulatory Officer serves on the MDIC Open FDA Consent Decree for Product-Related 1 1
private partnership that advances Board of Directors. He also chairs the Regulatory Actions
regulatory science in the medical Clinical Trial Innovation and Reform Open FDA Warning Letters for Product-Related 3 1
device industry. Steering Committee, which has the Regulatory Actions
goal of increasing the efficiency and Open FDA Warning Letters Resolved During the Year 2 0
effectiveness in research design, data
collection, and infrastructure both FDA Class I Recalls 6 4
pre- and post-market. FDA MedWatch Safety Alerts for Human Medical 1 3
The Patient-Centered Outcomes Our Chief Scientific, Clinical, and Products Database
Research Institute (PCORI) Regulatory Officer serves on the
Established by the 2010 Patient PCORI Board of Governors. FY2016 FDA CLASS I RECALLS AND MEDWATCH SAFETY ALERT
Protection and Affordable Care PRODUCT LIST FOR MEDTRONIC DEVICES
Act. Government-sponsored
FDA Class I Recalls Shileyneonatal, pediatric and long
organization that investigates the
pediatrictracheostomytubes
relative effectiveness of
various medical treatments. EnVeo R Loading System
Puritan Bennett 980 ventilator
The National Academy of Our Chief Scientific, Clinical,
Medicine Provides national advice and Regulatory Officer co-chairs Battery pack used with Capnostream 20
on issues relating to biomedical the CERIC. and Capnostream 20p
science, medicine, and health. Its patient monitor
Clinical Effectiveness Research FDA MedWatch Safety Shileyneonatal, pediatric and long
Innovation Collaborative (CERIC) Alerts for Human Medical pediatrictracheostomytubes
provides a venue to help stimulate Products Database Puritan Bennett 980 ventilator
and support innovation by
Battery pack used with Capnostream 20
bringing together experts from
and Capnostream 20p patient monitor
various fields.

Product Quality | 27
CUSTOMER FEEDBACK Medtronic also engages with organizations advancing clinical standard
Our businesses are responsive to customer and patient needs, and development and education, including those shown below.
track satisfaction levels through surveys, customer visits, and net
promoter scores. They then integrate this feedback into product and CLINICAL STANDARD DEVELOPMENT AND EDUCATION ENGAGEMENTS
service development. ORGANIZATION FY2016
Our standardized global complaint handling system collects and Clinical Trials Transformation Our Chief Medical Officer serves on
manages customer feedback. In FY2016, we received 853,000 Initiative (CTTI) the CTTI Executive Committee.
customer complaints, and resolved more than 99 percent during Association for the Medtronic is involved in both the U.S.
the year. Advancement of Medical national and international work of
Instrumentation (AAMI) AAMI.Medtronic employees participate
CLINICAL TRIALS in more than 120 AAMI committees and
Medtronic conducts clinical trials to measure, and provide evidence working groups, and hold 11 leadership
for, the safety and effectiveness of products for patients. We are positions, including the rotating Chair of
committed to conducting these trials rigorously and responsibly, in line the Board of Directors.
with applicable laws and regulations and with the following internal and International Medical Device Medtronic maintains an active presence
external guidelines. Regulators Forum (IMDRF) in the IMDRF. Medtronic subject matter
experts serve as industry representatives
Medtronic guidelines on IMDRF work initiatives. Medtronic
Code of Conduct has also supported the Medical Device
Single Audit Program (MDSAP), and has
Global Business Conduct Standards Policy
participated in that pilot.
Clinical Trials Principles
International guidelines for clinical research Transparency and open data
Transparency is essential to maintaining patient safety and scientific
International Conference on Harmonization / World Health integrity when performing clinical research. Medtronic publicly
Organization Good Clinical Practice (GCP) standards discloses clinical trials through our Clinical Trials Registry available at
ISO 14155:2011 clinicaltrials.gov. This registry and results database details information
about the purpose, eligibility requirements, locations, and status of
each trial we sponsor. We also publish our findings in peer-reviewed
scientific and medical journals, and collaborate with researchers and
external institutions when possible.
Medtronic believes that open data benefits our industry, physicians,
and patients in the long term. That is why we are committed to clinical
trial data transparency. In 2013, we were the first company to make all
clinical trial data for a product publicly available, through a partnership
with the Yale Open Data Access Project (YODA). Specifically, we
released all clinical research trial data for the INFUSE spinal fusion
growth protein for review by two independent academic teams.
While we took this action in response to complications related to that
product, releasing all clinical trial data for independent review proved to
be a valuable learning opportunity.

Product Quality | 28
ANIMAL RESEARCH
Regulatory requirements necessitate animal research and testing for
many of our products. For this research, we apply high ethical standards
and work with scientists, veterinary surgeons, pathologists, regulatory
experts, and technical staff to devise the best approaches possible.
The Medtronic Institutional Animal Care and Use Committee, made up
of internal and external stakeholders, evaluates all proposals for animal
research, reviews our protocols and standards annually, and conducts
facility and program inspections twice a year.
Our animal-related research and testing meets all relevant standards
and requirements set by the:
Food and Drug Administration (FDA)
U.S. Department of Agricultures Animal Welfare Act
Association for Assessment and Accreditation of Laboratory
Animal Care
Our animal research protocols are published in our Policy Regarding
Use of Animals and the Feasibility Assessment of Eliminating the Use of
Animals for Training Purposes.
We also look for ways to replace, refine, and reduce animal testing
wherever possible. In 2014, Medtronic toxicologist Kelly Coleman
published his teams findings, which researched human cell-based
alternatives to animal testing for skin irritation. The current industry
standard uses rabbits, which are more sensitive than humans to skin
irritation and can lead to over-prediction in lab testing. In FY2016, an
ISO Technical Committee sponsored an international validation study
to confirm Colemans findings. The validation study, underway in 23
laboratories across the United States, Europe, and Asia, is expected
to end next year. If the findings are validated, it could lead to changes
in ISO standards that allow in vitro human skin assays to replace rabbit
skin irritation tests in evaluation of medical devices.

Product Quality | 29
PRODUCT
STEWARDSHIP

Our materiality assessment highlighted product stewardship as a Sustainable product program


sustainability priority for Medtronic. We continually pursue innovations To take our product stewardship to the next level, with a focus on
that minimize the environmental impacts of our products and packaging individual products, we completed research in FY2015 on establishing
throughout our value chain from product design to end of life. a formal product stewardship program. This process:
Developed criteria for determining product sustainability.
OUR APPROACH
Medtronic has long taken steps to minimize the lifecycle footprint of Produced a potential product sustainability scorecard.
our products. Our approach begins with research and development Established a framework for a product-specific pilot.
(R&D) and product design. To guide our scientists and engineers, we
incorporate Environmental, Health, Safety, and Sustainability (EHS&S) Packaging design and innovation
guidelines into early stages of the development protocol. Product Packaging is the first thing customers see when they purchase
designers consider these guidelines to minimize the environmental Medtronic products. Our companywide efforts to shrink packaging and
impacts, effects of the manufacturing process, and materials used for make it more customer-friendly not only reduce our environmental
the product and its packaging. impacts, but showcase our sustainability commitment to customers.
In addition, minimizing packaging lowers our production costs and cuts
To reduce the incidence of potentially harmful materials in our products
waste management expenses for our customers.
during manufacturing, Medtronic facilities follow all applicable laws and
regulations regarding hazardous materials. At the end-of-life stage, Design is a focus when it comes to reducing the impact of Medtronic
we operate product reclamation programs that recover materials for products. For example, in FY2016, we began testing new device
reuse and divert waste from landfill where possible. protection options for an electrosurgical product used in the operating
room. The new packaging substitutes pre-formed trays and lids for
Our EHS&S program commits us to continually advance our product
die-cut insert cards (DCICs). DCICs which can be recycled
stewardship initiatives across the lifecycle, meeting customer needs
decrease the risk of damage to devices during transport. They also
and expectations. Our recently established Sustainability Steering
reduce the package systems overall footprint and decrease the
Committee is responsible, among other things, for overseeing new
amount of plastic used by weight by more than 50 percent.
product stewardship strategies.
This lowers packaging and the associated costs for Medtronic and
our customers.

Product Stewardship | 30
Product end-of-life management
Product stewardship includes managing the environmental impact of
our products beyond delivery to patients and customers. When possible,
Medtronic strives to capture value from our products beyond their usable
life. Our reclamation programs collect precious metals including gold,
silver, platinum, titanium, and palladium from products that are no longer
in use, including pacemakers, defibrillators, and neurostimulators.
In addition, Medtronic now owns a Sustainable Technologies business
acquired through Covidien. The Sustainable Technologies business
delivers environmental value to healthcare by diverting a significant
portion of the medical waste stream to purposeful use through
reprocessing and recycling. In FY2016, this business diverted 127 metric
tons (MT) of used medical devices from the landfill, primarily driven
by electrocardiogram (ECG) cables and compression sleeves. The
reprocessing operation based near Tampa, Florida, aims to more than
triple in scale in FY2017, further reducing landfill waste associated with
used medical devices.
As part of our commitment to lifecycle product stewardship, we
expect our suppliers to comply with best practices that minimize their
environmental impacts. Read more in Responsible Sourcing.

Product Stewardship | 31
RESPONSIBLE
SOURCING

Medtronic strives to ensure that our supply chain reflects the same SUPPLY CHAIN SPEND ($ MILLIONS)
responsible values we uphold in our own operations. We partner with
FY2015* FY2016**
suppliers to maintain high-quality management and ethical standards
throughout our global supply chains. Careful supply management helps Australia $54.9 $52.7
us reduce business risks, support safe and healthy workplaces, and Canada $77.4 $139.8
meet customer needs.
China $143.2 $252.5
Our suppliers are critical to our business, allowing us to produce and deliver
France $93.3 $247.5
the medical technologies, products, and therapies on which customers and
patients around the world depend. To ensure a robust and reliable supply Germany $160.9 $233.3
base, we cultivate long-standing relationships with companies committed Ireland $153.5 $195.1
to high standards.
Israel $10.3 $17.5
Medtronic sources from more than 85,000 suppliers in 125 countries.
Japan $100.7 $138.0
In FY2016, we spent more than $11.5 billion with our suppliers globally.
Mexico $55.2 $128.0
SUPPLIER QUALITY MANAGEMENT Netherlands $129.7 $179.9
Our healthcare partners, and the patients they serve, rely on us to deliver
high-quality, reliable technologies, products, and therapies. Fulfilling this Singapore $31.4 $93.8
charge underpins our business success, while supplier error can have an Switzerland $139.6 $180.6
impact on patient health and damage our reputation. Our No. 1 priority United States $4,755.3*** $8,256.8
in supply chain management is, therefore, to ensure that our products
consistently meet both regulatory and self-imposed quality standards. Total for Locations Listed $5,905.4*** $10,115.5
Our product quality program provides direct suppliers with protocols, Total Spend $6,707.9 $11,543.5
training, and support through the following tools: *FY2015 does not include legacy Covidien data.
**FY2016 data reflects the Covidien acquisition.
Our Supplier Audit and Excellence Manual, which every supplier ***Totals reflect all U.S. supplier spending. This differs from the FY2015 report, which only
must follow accounted for nine U.S. states.

Continuous improvement opportunities through training


and development
Direct supplier participation in our Design, Reliability, and
Manufacturability process, which ensure standard product performance
For more information about how we manage quality in our finished
products, see Supplier Quality.

Responsible Sourcing | 32
RESPONSIBLE SUPPLY MANAGEMENT Conflict minerals
Our Supplier Code of Conduct requires Medtronic suppliers to follow Medtronic actively participates in industry-wide forums such as the
all applicable laws related to governance, environmental responsibility, Ethical Sourcing Forum, Marcus Evans Conflict Minerals conference, and
workplace health and safety, and human rights. Now that Medtronic Conflict-Free Smelter Initiative (CFSI). Our Conflict Minerals program
and Covidien are fully integrated, we are working to align best practices leader, Julia Litvak, was named to the 2016 Top 100 Conflict Minerals
from our legacy companies to enhance supply chain management, Influencer Leaders by Assent Compliance, an independent compliance
oversight, and performance. services firm.
During FY2016, Medtronic established a Responsible Supply The U.S. Dodd-Frank Act requires companies to disclose conflict
Management function to encourage and support social, ethical, and minerals tin, tungsten, tantalum, and gold originating from
environmentally responsible business practices by suppliers. Its duties Democratic Republic of Congo and neighboring countries, where
include establishing overall strategy and goals, prioritizing regulatory sourcing has been linked to armed conflict. We expect all suppliers using
compliance, supplier diversity, and customer compliance. As a first one or more of these minerals in our products or materials to comply
step, the team tracked how many of our core suppliers produced a with conflict minerals regulations and responsible sourcing practices.
sustainability report in FY2016. The pool included 100 legacy Medtronic We reference conflict minerals requirements in supplier agreements
suppliers and 347 legacy Covidien suppliers, and the survey found that and purchase order terms and conditions. Medtronic also performs
15 percent currently produce sustainability reports. Moving forward, annual due diligence by following the OECD Guidance Framework on
we will continue to monitor the number of suppliers that publish Conflict Minerals, including surveying suppliers and collecting data.
sustainability reports and develop processes to address supplier Medtronic supports and works to comply with regulations as detailed
compliance with regulatory and customer requirements. in our Conflict Minerals Policy.
During FY2017, we will begin developing Global Supplier Standards and
release our new Labor and Human Rights policy to replace our existing
SUPPLIER DIVERSITY
Medtronic is committed to partnering with a diverse group of suppliers.
Supplier Code of Conduct.
Our Supplier Diversity Policy, endorsed by Omar Ishrak, includes small
Materials of concern businesses and those owned by women, minorities, and veterans. In
Medtronic implements practices to comply with applicable local and FY2016, approximately 30 percent of our supplier spend was directed
country-specific regulations related to the environmental and social to small and diverse companies.
impacts of the materials in our products. We consider the responsible Our Supplier Diversity team, Supplier Diversity Steering Committee,
management of materials of concern in products and packaging at and executive management team oversee our Supplier Diversity
both the design and manufacturing stages. This allows us to address program. We advance inclusive sourcing practices through employee
the requirements of the following European Directives: Restriction of training, business unit annual plans, and sponsorship of organizations
Hazardous Substances (RoHS), Registration, Evaluation, Authorization that develop and promote small and diverse suppliers. As of FY2016,
and Restriction of Chemicals (REACH), Medical Device Directive, and 99 percent of Sourcing and Supply Chain Management teams had
similar requirements. completed Supplier Diversity eLearning training.
We also encourage our Tier 1 suppliers to track and report their own
spend with diverse suppliers.
Medtronic was named 2016 Corporation of the Year from the North
Central Minority Supplier Development Council.

Responsible Sourcing | 33
U.S. DIVERSE SUPPLY CHAIN SPEND BY CATEGORY ($ MILLIONS)*
FY2012 FY2013 FY2014 FY2015 FY2016**
$ % U.S. $ % U.S. $ % U.S. $ % U.S. $ % U.S.
SPEND SPEND SPEND SPEND SPEND SPEND SPEND SPEND SPEND SPEND
Small Business $1,191.3 27.9% $1,175 28.9% $1,069 30.7% $1,102 29.9% $2,122.9 32.5%
Veteran-Owned Business $45.2 1.1% $35.4 0.9% $42.9 1.0% $49.7 1.4% $82.6 1.3%
Minority-Owned $108.3 2.5% $106.6 2.6% $131.4 3.8% $149.0 4.0% $192.8 3.0%
Business Enterprise
Women-Owned $167.1 3.9% $166 4.1% $74.2 2.1% $83.1 2.3% $123.7 1.9%
Business Enterprise
*The diversity table includes only U.S. addressable spend. For FY2016, addressable spend was approximately $6.5 billion. Exclusions from this total: employee-related benefits, health insurance,
taxes, royalties, and others.
**FY2016 data reflects the Covidien acquisition.

Responsible Sourcing | 34
ETHICS IN SALES
AND MARKETING

Guiding Policies and Principles Our credibility as a healthcare industry leader is inseparable from our business success. Our ethical approach
Global Business Conduct to business underpins the trust of our many stakeholders, including customers, patients, industry partners,
Standards Policy, including healthcare providers, investors, regulators, governments, and employees. We are committed to being transparent
our Anti-Corruption Policy about our products, services, and practices, honest in our marketing and communications, and diligent in
and Global Conflicts of preventing corruption. We are committed to marketing and promoting our products and therapies clearly, fairly,
Interest Policy and lawfully.
Code of Conduct
ETHICAL BUSINESS CONDUCT
Code of Ethics for Senior
Our business operations and marketing are guided by the Medtronic Code of Conduct and related policies and
Financial Officers
principles. Together, these inform our ethical conduct, interactions with healthcare professionals, and how
Code of Business Conduct we market our products to customers. The Office of Ethics and Compliance (OEC) oversees, monitors, and
and Ethics for Members of implements all ethics- and compliance-related obligations, policies, and programs.
the Board of Directors
Medtronic Donations Countering corruption
U.S. Patient Privacy Principles
Corruption and conflicts of interest in sales interactions between our employees and healthcare personnel is an
ongoing risk and a sector-wide challenge.
Employees must comply with our Global Anti-Corruption Policy (ACP), Global Business Conduct Standards (BCS),
and all applicable external laws, regulations, policies, and procedures. On an annual basis, employees receive
training on the Medtronic Code of Conduct, which reinforces the expectation that all employees must comply with
anti-corruption laws, regulations, policies, and procedures. Customer-facing employees benefit from mandatory
in-depth anti-corruption training. Existing customer-facing employees must complete anti-corruption training
biennially; some business groups and locations receive more frequent instruction. Additionally, we require that all
new employees in customer-facing and other select roles including senior leaders receive anti-corruption
training. Medtronic employs the equivalent of 223 full-time experts to support global anti-corruption compliance.
Medtronic distributors, dealers, and certain other third parties also undergo anti-corruption training. We maintain
a distributor compliance program to support and monitor those working on our behalf. This includes:
Conducting due diligence on distributors for potential corruption issues prior to entering or renewing a contract.
Including terms in our distributor contracts that require the implementation of anti-corruption programs.
These include: adopting compliance policies and conducting training on those policies; agreeing to be audited
or monitored by Medtronic or a third party for compliance with our program requirements; maintaining accurate
books and records; and complying with local and global anti-corruption laws.

Ethics in Sales and Marketing | 35


In some markets, Medtronic accelerates growth by increasing our direct Our corporate and business-level policies prohibit unlawful promotion
sales infrastructure and reducing reliance on third-party distributors. of products for off-label uses. To prevent promotion of off-label use, we
This also reduces corruption risk and provides better customer service. provide ongoing education for employees who interact with healthcare
Medtronic continues to look for ways to transform our global sales professionals. We routinely review our policies to ensure effectiveness.
organization to have more direct interaction with our customers and For example, in FY2016, we updated our U.S. policy prohibiting promotion
reduce dependence on the use of third parties for certain activities. of products for off-label uses to enhance and clarify policy requirements.
Medtronic also engages in frequent dialogue with U. S. and other global In support of the updated policy, Medtronic redesigned and launched
anti-corruption regulators regarding market and company challenges new training for employees and for external faculty training on behalf
in this space, and employs several former U.S. Department of Justice of Medtronic. We also conduct structured risk assessments related to
prosecutors in key leadership roles and with expertise in off-label use for approved or cleared products and therapies, and monitor
anti-corruption and investigation efforts. compliance with our policies.
In FY2016, Medtronic did not enter into any settlements with or pay any Medtronic adheres to appropriate marketing communications practices
fines to the United States or any other national government related to in line with external regulations and internal expectations and has
noncompliance with anti-corruption laws. a comprehensive compliance program in place. In FY2016, we tested
and monitored approximately 140,000 transactions for a variety of risks
COUNTERING CORRUPTION
including sales- and marketing-related risks, of which 99.97 percent met
FY2015* FY2016 internal expectations. The number of transactions tested in FY2016
Employees Supporting Anti-Corruption Efforts 223 223 increased considerably due to the addition of Covidien, and expansion of
(Full-Time Employee Equivalents) the types of business transactions tested.
Third-Party Distributors Receiving 87% 88% Globally in FY2016, the company was not subject to any fines or
Anti-Corruption Training settlements regarding the improper marketing or sales of products.
Third-Party Distributors Receiving On-site Monitoring 15% 12%
RESPONSIBLE MARKETING TO CUSTOMERS AND PATIENTS
*FY2015 data does not include legacy Covidien operations.
FY2015* FY2016
Responsible marketing to customers and patients Number of Fines or Settlements Related to 2 0
Medtronic strives to be the most trusted partner in our industry. This Improper Marketing or Sales of Products
commitment is reflected in how we promote our products, services, Marketing and Sales Employees Trained in 13,944 14,409
and therapies to our customers and patients honestly, factually, Product Promotion
and with a clear explanation of intended use. Each Medtronic business Transactions Monitored and Tested for Sales 50,000 140,000
unit is responsible for ensuring accurate and appropriate product and Marketing Risks
promotion and full compliance with all relevant industry guidelines *FY2015 data does not include legacy Covidien operations.
and government regulations. When marketing directly to healthcare
providers, as in the United States, we follow our internal Code of
Conduct and AdvaMeds voluntary Code of Ethics on Interactions with
Health Care Professionals.

Ethics in Sales and Marketing | 36


Ethical partnerships with healthcare professionals
Our close working relationships with physicians, healthcare professionals,
and consultants drive the innovations that improve patient outcomes. We
collaborate on physician training, product development, consultation, and
clinical research. To foster trust and eliminate any potential for conflicts of
interest in these relationships, our employees follow internal guiding principles
for physician collaboration rooted in the overall benefit to patients.
Medtronic fully supports industry initiatives to make payments to healthcare
professionals publicly available. Where required by law, such as in the United
States, we disclose payments made by our business groups to physicians
and teaching hospitals. This information is published on the U.S. Centers for
Medicare and Medicaid Services (CMS) Open Payments website. In addition,
we fully comply with related regulatory reporting requirements.
For more information on our approach to physician collaboration, please see
our website.

CUSTOMER AND PRODUCT SECURITY


Our customers rely on us to keep their data safe and secure, and their medical
devices functioning as intended. To meet this expectation, we continually work
to strengthen our procedures, programs, and technologies.
The Global Privacy and Security Office and Security Steering Committee
oversee our security framework, including all relevant practices, policies,
procedures, and partnerships. In FY2015, Medtronic formally approved a
companywide Global Product Security Policy to strengthen our efforts to
keep all products and therapies safe from threats, including cyber-threats.
In FY2016, we hired a third-party expert to assess gaps in compliance with
this policy across each business unit. We are currently acting to resolve the
gaps identified.
Medtronic employees are a critical line of defense. We provide mandatory
training for employees who handle or have access to sensitive patient or
customer data.
Medtronic maintains best practices and ensures that we meet or exceed
external standards by engaging with outside organizations and experts.
These include the National Health Information Sharing and Analysis Center,
the Medical Device Innovation Safety and Security Consortium, and privacy
regulators. In the past year, we also provided content, commentary, and
feedback on newly developing product security standards in the United States
and globally. Examples included new standards developed by the Association
for the Advancement of Medical Instrumentation, the National Institute of
Standards and Technology, and the FDA.
Ethics in Sales and Marketing | 37
WORKING
RESPONSIBLY:
OUR COMPANY
GOVERNANCE
AND ENGAGEMENT

Board Committees Medtronic is committed to conducting business the right way, all the time. Every Medtronic employee has a role to
Audit play and our efforts are united by executive leadership. The Medtronic board and CEO are tasked with embedding
a culture of ethics, integrity, and strong governance, and they lead by example.
Compensation
Nominating and
We recognize that to meet our industrys challenges and support our Mission, we can go further if we collaborate.
Corporate Governance We engage governments and other stakeholders to drive meaningful change across the global healthcare system.
Finance CORPORATE GOVERNANCE
Quality and Technology Our business success is built on a foundation of strong corporate governance and transparency. The Medtronic
To learn more about committee board of directors and executive leadership establish and oversee rigorous corporate policies and procedures that
charters and membership, support our Mission and safeguard our company and the interests of our shareholders.
please visit our website.
Board of directors
The Medtronic board of directors comprises 13 members, including our chairman and CEO, Omar Ishrak. Five
standing committees of independent directors oversee our business operations.
Diverse board leadership reflects the needs of our wide-ranging stakeholders, including patients, partners,
employees, and our communities. More than 30 percent of our board members are women and more than
30 percent represent minority groups.
For more information, please visit our Corporate Governance website.
Executive compensation
To attract diverse and talented executives willing to challenge the status quo, we offer competitive benefits in
addition to cash and equity incentives. The board Compensation Committee evaluates, oversees, and approves
executive compensation. For more information on our compensation philosophy, please see our Proxy Statement.

ETHICAL WORKPLACE
Our board and CEO lead efforts to embed a culture of integrity across our business. We invest significant time
and resources into ethics and compliance systems, data analytics, and human resources management. To drive
continuous improvement, we look to industry best practices and other benchmarks to assess our performance,
consistently scoring in the top quartile by these measures.
Employees are accountable for compliance with our ethics policies and guidelines, and managers assess ethical
behavior during annual performance reviews. If an employee does not meet ethical expectations, recognition, in
the form of awards or monetary compensation, may be withheld.

Governance and Engagement | 39


Management approach Reporting concerns
The Office of Ethics and Compliance (OEC) plays a role in our Medtronic employees can report questions or concerns about potential
commitment to meet legal, compliance, and ethical obligations, and legal or ethics violations directly to their managers, Human Resources,
oversees, monitors, and implements all related policies and programs. Legal or Compliance representatives, the OEC, the Directors email
The Chief Ethics and Compliance Officer reports quarterly to the Audit inbox, or the confidential Voice Your Concern Line. The OEC processes,
Committee and at least annually to the full board. OEC activities include: tracks, and oversees all reported concerns from investigation to
Facilitating ethics training and running ethics program analytics resolution. In FY2016, the OEC tracked 905 concerns.

Maintaining the Medtronic Voice Your Concern Line and leading Our annual employee engagement survey includes compliance-related
investigations into alleged misconduct questions to measure employee confidence in how concerns are
reported and managed. Employees evaluate the company on three
Supporting compliance teams and leaders across the organization ethical culture topics. The FY2016 survey found that:
Developing and monitoring programs and campaigns that increase 80 percent of employees believe unethical behavior is not tolerated
employees ethical awareness at Medtronic.
Code of Conduct 78 percent of employees think unethical behavior prompts a quick
Our global Code of Conduct underpins our ethics and compliance response from the organization.
program and our companys reputation for integrity. The Code guides 77 percent of employees are willing to raise concerns without fear
daily actions and interactions with internal and external stakeholders. of retaliation.
Employees and board members must certify their understanding of the
Code and all its requirements. We use survey findings to identify ethical topics to highlight during
training and communication campaigns. We also use the survey results
To ensure global awareness, we make the Code available in many with small groups of employees to identify and provide solutions
languages and build engagement through multilingual training for for ethical challenges at specific Medtronic locations. The first four
new employees. Every year, Medtronic employees are retrained on programs supporting these efforts launched in FY2016 and more than
and expected to certify their understanding of the Code. In FY2016, 30 are planned for FY2017.
Medtronic held an Ethics and Compliance Integrity Week to reinforce
messages on ethical conduct and Code compliance. In total, employees In FY2017, we will conduct a dedicated compliance culture survey to
at sites in 71 countries received these messages in 17 languages. assess employee attitudes toward the companys management of this
business-critical issue.
CODE OF CONDUCT
FY2015* FY2016

Employees Receiving Code of Conduct Training 98% 98%


and Certification
New Employees Receiving Code of Conduct 99% 99%
Training and Certification
U.S. Employees Certified as Having Read and 100% 100%
Understood the Code of Conduct
Employees Terminated for Ethical and 99** 125***
Compliance-Related Infractions
*FY2015 data does not include legacy Covidien operations.
**Calendar year 2014.
***Calendar year 2015.
Governance and Engagement | 40
PUBLIC POLICY
Medtronic engages governments in support of public policies that
advance our business objectives and Mission. We advocate for policies
that enable therapy innovations, facilitate access to lifesaving devices,
generate economic value, and increase globalization.
Around the world, our Government Affairs and Regulatory Affairs
teams and other functions support efforts that improve access to
innovative care for patients and promote outcome-driven and
Value-based Healthcare.
Our teams focus on advocacy efforts that build care continuum
pathways, increase access to lifesaving therapies and technologies,
and streamline international regulatory practices.
We maintain active membership in numerous medical device trade
organizations globally, such as AdvaMed and MedTech Europe.
Medtronic complies with all relevant state and federal political
contribution disclosure laws.

STAKEHOLDER ENGAGEMENT
Medtronic actively engages a wide spectrum of stakeholders across
the healthcare system. Our daily collaborations advance the innovative
medical solutions necessary to improve patient outcomes and increase
global access to healthcare.
Stakeholders include: patients, physicians, hospital administrators,
advocacy groups, governments, nonprofits and nongovernmental
organizations, employees, suppliers, investors, shareholders,
regulators, and the communities where we operate.
Examples of how we engage these stakeholders are presented
throughout this report and on our website.

Governance and Engagement | 41


OPERATIONS

Medtronic is committed to conducting business in a safe and In FY2016, Medtronic also introduced a new corporate EHS&S team,
environmentally sustainable way. In support of our Mission, we promote which oversees EHS&S governance, programs, systems, and talent for
the health of our employees, customers, community, and the planet. all businesses and regions.
Minimizing our impact is good for the environment and helps save The corporate EHS&S team leads four program offices:
resources, resulting in cost savings across our business. We set ambitious
goals to measure our progress toward reducing our climate impact, water Environmental Management
use, and waste generation, and have already exceeded several of them. Health and Safety and EHS Compliance
Sustainability
OUR ENVIRONMENTAL, HEALTH, SAFETY,
AND SUSTAINABILITY APPROACH Environmental Remediation
We proactively manage environmental, health, safety, and sustainability Four regional EHS directors coordinate with EHS representatives
issues across our value chain to reduce our environmental impact throughout the company to support program management and ensure
and address workplace hazards. In January 2015, the acquisition of compliance with all relevant regulations. The directors oversee the
Covidien significantly increased our global footprint, adding more following regions:
than 100 facilities worldwide. In FY2016, Medtronic introduced a new Americas
Global Environmental Health and Safety (EHS) Policy, combining the
operational best practices of legacy Medtronic and Covidien. Guided by Asia Pacific
our Mission and Code of Conduct, our EHS Policy requires that we: China
Comply with applicable laws, regulations, and corporate and Europe, Middle East, and Africa
industry standards. In May 2016, Medtronic established a Sustainability Steering Committee
Establish EHS goals and targets to measure and continually to develop and oversee sustainable business strategies. The committee
improve our performance. comprises executive-level leaders in sustainability priority areas. For more
Integrate EHS into business decisions. information, see Sustainability Risks and Opportunities.
Minimize our impact on the environment. To expand and report on our internal EHS&S management commitments,
we participate in the CDP and the U.S. Environmental Protection Agencys
Create a safe and healthy workplace. (EPA) SmartWay Transportation Partnership and Energy Star Program.
Communicate our policy to stakeholders.

Operations | 42
Site management standards 2020 ENVIRONMENTAL PERFORMANCE GOALS*
Every Medtronic facility must meet rigorous EHS&S standards that go FY2013 FY2014 FY2015 FY2016 % CHANGE 2020
beyond many country regulations. In some cases, we require sites to (BASELINE) FY 2013 TO GOAL
implement an EHS&S management system based on ISO 14001 and FY 2016
OHSAS 18001 standards. We conduct internal EHS&S audits across our
Non-Regulated 1,950 1,924 1,854 1,635 -16% -15%
major factories and offices worldwide to ensure compliance with both Waste
internal and external obligations and regulations. (Metric Tons/$
Many of our facilities with higher potential for EHS&S risks have received Billion Revenue)
formal certification to ISO 14001 and OHSAS 18001. Regulated Waste 90 98 98 101 +12% -10%
(Metric Tons/$
CERTIFIED MEDTRONIC FACILITIES
Billion Revenue)
EHS&S MANAGEMENT # OF % OF TOTAL # OF FACILITIES Energy Use 51.3 50.5 47.7 42.4 -17% -15%
SYSTEMS STANDARD CERTIFIED MANUFACTURING WORKING TOWARD (MWh/$ Million
FACILITIES FACILITIES CERTIFICATION Revenue)
ISO 14001 27 24% 4 GHG Emissions 20.0 19.6 18.5 16.0 -20% -15%
OHSAS 18001 8 10% 0 (Metric Tons/$
Million Revenue)

OPERATIONAL FOOTPRINT Water Use 136 142 128 116 -15% -10%
(Cubic Meters/$
Our environmental performance priorities are to reduce waste, water,
Million Revenue)
energy, and greenhouse gas (GHG) emissions intensity across our global
*All percentage reduction goals are based on a FY2013 baseline year recalculated to account for
operations. In FY2013, we set ambitious 2020 Environmental Performance Covidien acquisition in FY2015. All data reflects Medtronic and Covidien operations.
Goals for each of these areas to underscore our commitment. In FY2016,
even with the acquisition of Covidien, we made accelerated progress ENERGY USE AND GHG EMISSIONS
toward these goals, surpassing the 2020 targets for non-regulated waste, In recognition of global climate change concerns, we are working hard
GHG emissions, and energy and water use as shown to the right. to conserve energy and reduce GHG emissions across our facilities. The
majority of these emissions come from the use of electricity, natural
gas, liquefied petroleum gas, and fuel oil. In FY2016, we used 1.2 million
megawatt-hours (MWh) of energy, with corresponding GHG emissions of
about 462,000 metric tons (MT). The combined emissions performance
by legacy Medtronic and Covidien facilities met our goal to reduce our
energy use and GHG emissions by 15 percent by 2020 from a FY2013
baseline. Our energy conservation strategy focuses on best practice
energy conservation in the short and long term and on-site renewable
energy generation.

Operations | 43
Efficiency best practice MANAGING WASTE
Wherever feasible, our facilities use energy-efficient lighting, ventilation We strive to generate less waste in our operations through a variety of
systems, and equipment, as well as automated building controls. In innovative landfill diversion initiatives. These include: reducing production
FY2016, we implemented more than 50 energy conservation projects scrap rates, eliminating paper use, composting food waste in our
globally, including process efficiency, lighting upgrades, building cafeterias, and increasing recycling opportunities such as reclaiming raw
automation, and equipment upgrades as well as renewable energy materials used in our products.
installations. Each year, our energy conservation projects prevent an
In FY2016, our manufacturing facilities and office buildings generated
estimated 30,000 MT of GHG emissions and cut operating costs by
more than 47,000 MT of non-regulated office and cafeteria waste, and
approximately $5 million.
more than 900 MT of regulated waste. Of this, we recycled more than
Renewable energy 28,000 MT 56 percent of the total.
Medtronic generated 50,000 MWh of on-site renewable or clean energy During the year, we surpassed our 2020 goal to reduce non-regulated
from solar, cogeneration, and fuel cell technologies in FY2016 at five sites waste by 15 percent by 2020 compared to a FY2013 baseline. However,
in California, Ireland, Italy, Puerto Rico, and South Africa. During the year, we our regulated waste, which comprises less than 6 percent of our total
installed a 4.5 MW solar energy system at our Juncos, Puerto Rico, facility. waste generation and includes production-related metals and chemicals,
Additional sites are under evaluation for solar installations. increased by 12 percent from FY2013. To address this challenge, we will
identify and target specific processes and waste streams in a concerted
FY2016 performance
effort to reduce regulated waste in line with our 2020 goal.
ENERGY USE
In addition to day-to-day operational waste management, we manage
FY2012 FY2013 FY2014 FY2015 FY2016*
28 clean-up sites across the globe. This includes a former Medtronic
MWh 512,000 528,000 533,000 524,000 1,224,000 operating site in Maine where remediation and restoration work is
MWh/$ Million Revenue 31.6 31.9 31.3 29.6 42.4 underway. Most of our clean-up sites in the United States fall under the
*FY2016 data reflects January 2015 Covidien acquisition. Prior year data does not include Comprehensive Environmental Response, Compensation, and Liability Act
legacy Covidien operations. (CERCLA), also known as Superfund.
GHG EMISSIONS FY2016 performance
FY2012 FY2013 FY2014 FY2015 FY2016* NON-REGULATED WASTE
Metric Tons 242,000 199,000 200,000 197,000 462,000 FY2012 FY2013 FY2014 FY2015 FY2016*
Metric Tons/$ Million 14.9 12.0 11.8 11.1 16.0 Metric Tons 12,914 12,806** 12,950** 12,998** 47,145
Revenue
Metric Tons/ 798 772 762 734** 1,635
*FY2016 data reflects January 2015 Covidien acquisition. Prior year data does not include
legacy Covidien operations.
$ Billion Revenue
*FY2016 data reflects January 2015 Covidien acquisition. Prior year data does not include legacy
FY2016 ENERGY AND COST SAVINGS Covidien operations.
**Restated from 2015 Integrated Report due to internal validation processes.
Energy Conservation Savings 45,000 MWh
Savings from Energy Rebates and Energy Cost Avoidance $4.7 million

Operations | 44
REGULATED WASTE
FY2012 FY2013 FY2014 FY2015 FY2016*
Metric Tons 1,576 1,651** 1,831** 1,912** 2,922
Metric Tons/$ Billion 97 99 108** 108** 101
Revenue
*FY2016 data reflects January 2015 Covidien acquisition. Prior year data does not include
legacy Covidien operations.
**Restated from 2015 Integrated Report due to internal validation processes.

RECYCLING
FY2012 FY2013 FY2014 FY2015 FY2016*
Metric Tons 7,745 7,806** 8,036 7,667** 28,207
% Recycled 53 54 54 51 56
*FY2016 data reflects January 2015 Covidien acquisition. Prior year data does not include
legacy Covidien operations.
**Restated from 2015 Integrated Report due to internal validation processes.

WATER
While our operations are not water intensive, we recognize the need
to promote water conservation. Our initiatives include improving
efficiencies in production line processes, installing landscape and
irrigation system updates, and upgrading heating and cooling systems.
In FY2016, our water use totaled close to 3.3 million cubic meters,
surpassing our 2020 water reduction goals by 5 percent from a
FY2013 baseline.

FY2016 performance
WATER USE
FY2012 FY2013 FY2014 FY2015 FY2016*
Cubic Meters 1,190,472 1,241,880** 1,326,452** 1,240,867** 3,334,349
Cubic Meters/$ 74 75 78** 70 116
Million Revenue
*FY2016 data reflects January 2015 Covidien acquisition. Prior year data does not include legacy
Covidien operations.
**Restated from 2015 Integrated Report due to internal validation processes.

Operations | 45
EMPLOYEES

Our ability to address the worlds most pressing medical challenges Performance management
and improve the lives of patients everywhere is a direct result of our To drive personal and professional growth, we expect employees to
talented workforce. We are committed to advancing Tenet 5 of our participate in annual performance reviews. In FY2016, we enhanced our
Mission, which is to recognize the personal worth of employees by procedures by:
providing an employment framework that allows personal satisfaction Identifying four leadership expectations Shape, Engage, Innovate,
in work accomplished, security, advancement opportunity, and means and Achieve to provide a common foundation for performance
to share in the companys success. We work to create and support management and development activities
an inclusive and diverse culture where the varied backgrounds and
experiences of our employees spur innovation. By engaging employees, Adding a Mid-Year Performance and Career Development
and advancing their personal and professional growth, we invest in our Conversation, based on feedback from our Employee Engagement
companys future and the patients we serve. Survey, that focuses mainly on career aspirations and development
These new steps reinforce our commitment to developing and retaining
GLOBAL WORKFORCE the world-class workforce we need to achieve our strategic priorities.
A diverse, dedicated, and growing workforce supports our strategic
business priorities of therapy innovation, globalization, and economic Learning and development
value. Our workforce nearly doubled following the acquisition of Employee learning begins on day one with most new employees
Covidien in January 2015. In FY2016, Medtronic hired more than completing a virtual or in-person new employee orientation workshop.
16,000 new employees, 45 percent of which were female. Our turnover New managers and leaders receive additional online orientation and
rate during this time period was 16 percent. At the end of FY2016, participate in leader-led onboarding activities.
Medtronic employed more than 88,000 people,2 and operated in Employees have the opportunity to participate in in-person programs
160 countries. and workshops. In FY2016, more than 75 percent of employees took
A complete breakdown of our workforce, including new hires by region and advantage of development resources, including Career Development
gender is located in the Data Summary at the end of this section. for All workshops, webinars, and eLearning opportunities, as part of our
mid-year performance and career development conversations. Nearly
INVESTING IN OUR WORKFORCE 3,000 leaders attended leadership development programs offered by the
To develop an exceptional, diverse, and collaborative workforce, we enterprise, groups, and regions.
continue to expand opportunities for learning and advancement. In Medtronic is working to harmonize and streamline its leadership
FY2016, we launched a Career Development for All framework to development programs in FY2017 to ensure that all leaders around the
give employees the tools to successfully navigate their careers at world are consistently equipped with the foundational skills required to
Medtronic. We believe this comprehensive approach supports Tenet 5 be effective managers and developers of talent.
of our Mission and will improve employee engagement, retention, and
ultimately, business results.

2 This total workforce number is in accordance with our 2016 10-K. Employee population
numbers may vary depending on the time of year in which data was gathered. Employees | 46
In April 2016, Medtronic established a Leadership Advisory Panel The Medtronic leadership team is actively engaged in diversity initiatives
comprising 24 vice presidents from around the globe, representing across the company. Our CEO is a strong advocate for inclusion and
groups, regions, corporate functions, and employee network groups. diversity in the workplace, and regularly shares these views with
This panel was established to provide visible leadership and strategic employees, customers, and stakeholders. He has also established an
guidance on program prioritization, design, and development. The panel operating mechanism and added rigor to monitoring inclusion and diversity
participates in the communication, advocacy, and often the delivery of progress by conducting quarterly Diversity Reviews with the Network
key programs, and is led by Executive Committee members Geoff Martha leadership teams.
and Hooman Hakami, in partnership with Human Resources.
WORKFORCE DIVERSITY (RACE/ETHNICITY)
EMPLOYEE ENGAGEMENT FY2012 FY2013 FY2014 FY2015 FY2016
An engaged workforce is critical to business performance. Each year, our Minority representation 28% 28% 29% 30% 33%
Employee Engagement Survey elicits feedback on topics such as ethical in the United States
behavior, inclusion, and leadership and management performance. excluding Puerto Rico
In FY2016, more than 77,000 employees took the survey, a response Employee Resource Groups
rate of 87 percent. The companys employee engagement score was 74 We also unite and empower employees through Employee Resource
percent, well above the industry average of 65 percent. Seventy-seven Groups (ERGs). The ERGs are affinity groups that organize around
percent of respondents reported that they feel they belong at Medtronic, a common identity and partner with the GIDE team to support the
a strong number given the recent integration with Covidien. Employees companys recruiting, development, and community involvement
cited areas for improvement including more opportunities to voice their efforts. The groups host events and activities to provide career
ideas and better career development for manufacturing employees. development and networking opportunities for their members.
Medtronic also conducts monthly pulse surveys distributed to 5,000 Our PRIDE (LGBTQA3) ERG plays a leading role in creating and
randomly selected employees. Leaders use business and organizational maintaining an inclusive culture. For the seventh consecutive year,
key performance indicators measured in these surveys to make Medtronic received a perfect score on the Human Rights Campaign
improvements and better manage change. Corporate Equality Index in FY2016.
INCLUSION AND DIVERSITY Creating opportunities for women
Our commitment to fostering an inclusive working environment and Gender balance remains a priority for Medtronic. Currently, women
increasingly diverse workforce is good for business and aligns with our make up 49 percent of our total workforce and 33 percent of
values. We are committed to equal employment opportunity and to management positions or higher.
growing our representation of women and ethnically diverse employees The Medtronic Womens Network supports our GIDE office in
at all levels and in all locations. Our Global Inclusion, Diversity, and improving our ability to attract, develop, retain, and advance women
Engagement (GIDE) team leads these efforts. employees. FY2016 marked the Networks first signature event, a
Diversity networks two-day conference in Minnesota for approximately 800 Medtronic
Medtronic has four Diversity Networks: the Global Medtronic Womens employees focused on community-building and skills development.
Network, the African Descent Network, the Hispanic Descent Network,
and the Asian Descent Network. The Networks are designed to help
accelerate the advancement of women and ethnically diverse leaders, and
identify initiatives to improve healthcare for their respective populations.
Executive Committee members support the Networks, providing
momentum and enabling change across the organization. 3 Lesbian, gay, bisexual, transgender, and queer employees and their allies

Employees | 47
EMPLOYEE COMPENSATION Establishing a safe driving program
Our compensation package is competitive and determined by industry and Accelerating global employee training on environmental, health, and
local market standards, our companys overall performance, and individual safety requirements
accomplishments. For information on executive compensation, see
FY2016 saw noticeable improvement in our safety record. The employee
Governance and Engagement.
incident rate fell by 10 percent over FY2015, and the employee lost/
We are also committed to offering retirement, health, and other benefits restricted workday case rate decreased by 4 percent over FY2015
that are: (see table). No work-related fatalities occurred.
Flexible, so employees can choose benefits that meet their needs As a healthcare company, Medtronic is deeply committed to the health
Affordable for employees and the company and happiness of our employees. We invest in global wellness programs
that contribute to employees physical, emotional, social, and financial
Competitive for our industry and attractive to current and
well-being. In FY2016, 50,700 employees, approximately 57 percent of our
future employees
workforce, participated in the program, Healthier Together.
A valuable and important part of an employees total rewards package
SAFETY RECORD
Benefits vary by country and comply with all relevant national regulations.
FY2012 FY2013 FY2014 FY2015 FY2016
Employees receive benefit information through in-person presentations,
AskHR support, on-demand web-based tools, and our virtual, interactive Employee Injury 1.05 1.03 0.87 0.50 0.45
benefit counselor, Alex. Incident Rate1,3

Typical benefits include: Employee Lost/Restricted 0.47 0.45 0.39 0.23 0.22
Workday Case Rate2,3
Health, dental, and vision coverage for employees and 1
The number of work-related injuries or illnesses serious enough to require treatment beyond
eligible dependents first aid, per 100 employees working a full year.
2
The number of work-related injuries or illnesses serious enough to cause an employee to miss
Life and disability insurance one or more workdays or to have one or more workdays of restricted duty, per 100 employees
working a full year.
Paid time off and leaves of absence FY2015 and FY2016 data include both legacy Medtronic and legacy Covidien employees.
Retirement plans
HEALTHIER TOGETHER
Employee stock purchase program, offering stock at a
FY2012 FY2013 FY2014 FY2015 FY2016
15 percent discount
Countries with 12 19 43 43 65
Recognition Program Access
Our global Recognize! program empowers managers and employees to Employees with 82% 85% 98% 98% 100%
reward colleagues who model behavior that meets the high expectations Program Access
grounded in our patient-centered Mission. In FY2016, we recognized
Employees Registered on - - - - 50,769
more than 50,000 employees through this program, including 1,711 for the Wellness Platform1
outstanding ethical behavior. 1
Historical participation rates were based on questionnaires that are no longer used.
Employee participation is now measured by registration on the wellness platform. Historical
SAFETY AND WELLNESS data has been removed.
Employee safety is a top priority at Medtronic. In FY2013, we established
2020 health and safety improvement goals which include:
Identifying injury trends and reducing injury risk
Reducing ergonomic-related injury rates
Employees | 48
DATA SUMMARY
MEDTRONIC GLOBAL WORKFORCE1,2
FY2012 FY2013 FY2014 FY2015 FY20163
Total 42,471 43,091 43,707 46,368 90,549
Female 20,824 21,148 21,468 22,657 44,371
Asia-Pacific 3,465 4,053 4,470 4,950 12,363
Female 1,549 1,754 1,959 2,169 5,381
Canada 734 749 738 792 1,544
Female 451 474 462 495 900
Europe/Central Asia/Middle East/Africa 9,229 9,126 9,270 9,754 17,820
Female 4,798 4,875 4,944 5,069 9,149
Latin America 2,972 3,064 3,302 3,786 16,425
Female 2,172 2,201 2,357 2,628 10,019
U.S. and Puerto Rico 26,071 26,099 25,927 27,086 42,397
Female 11,854 11,844 11,746 12,296 18,922
1
FY2015FY2012 does not include legacy Covidien employees.
2
Employee population data expressed here may vary from our 2016 10-K form depending on the time of year when the data was gathered.
3
595 records do not specify gender.

EMPLOYMENT TYPE1,2
FY2016
Support staff 40,213
Female 23,972
Professional 39,268
Female 16,733
Management3 9,313
Female 3,109
VPs and higher 498
Female 117
1
Employee population data expressed here may vary from our 2016 10-K form depending on the
time of year when the data was gathered.
2
1,257 employees do not have a job category designation.
3
Management = managers, senior managers, directors, and senior directors.

Employees | 49
GLOBAL FULL-TIME1,2
FY2012 FY2013 FY2014 FY2015 FY20163, 5
Total 41,293 41,895 42,497 45,084 88,520
30 and under 7,464 6,950 7,065 7,967 18,043
3150 26,570 27,076 27,299 28,341 52,891
51 and above 7,259 7,869 8,133 8,776 16,546
Female 4
19,767 20,066 20,371 21,530 42,687
Asia-Pacific 1,492 1,694 1,900 2,113 5,299
Canada 444 465 456 484 896
Europe/Central Asia/Middle East/Africa 4,000 4,054 4,099 4,192 7,939
Latin America 2,172 2,201 2,357 2,628 10,013
U.S. and Puerto Rico 11,659 11,652 11,559 12,113 18,540
1
FY2015FY2012 does not include legacy Covidien employees.
2
Employee population data expressed here may vary from our 2016 10-K form depending on the time of year when the data was gathered.
3
1,041 records have values out of bounds and are not included in age breaks.
4
Numbers by region are based on female employees only.
5
595 records do not specify gender.

GLOBAL PART-TIME1,2
FY2012 FY2013 FY2014 FY2015 FY20163, 5
Total 1,177 1,196 1,210 1,284 2,029
30 and under 94 73 71 66 228
3150 897 924 937 985 1,373
51 and above 186 199 202 233 427
Female 4
1,057 1,082 1,097 1,127 1,684
Asia-Pacific 57 60 59 56 82
Canada 7 9 6 11 4
Europe/Central
798 821 845 877 1,210
Asia/Middle East/Africa
Latin America 0 0 0 0 6
U.S. and Puerto Rico 195 192 187 183 382
1
FY2015FY2012 does not include legacy Covidien employees.
2
Employee population data expressed here may vary from our 2016 10-K form depending on the time of year when the data was gathered.
3
1,041 records have values out of bounds and are not included in age breaks.
4
Numbers by region are based on female employees only.
5
595 records do not specify gender.

Employees | 50
NEW EMPLOYEE HIRES1,2
FY2012 FY2013 FY2014 FY2015 FY20164,5
Total 3
4,784 4,581 4,699 5,407 16,026
30 and under 2,001 1,736 1,959 2,384 7,344
3150 2,501 2,521 2,450 2,702 6,673
51 and above 282 324 290 321 867
Female 6
2,462 2,255 2,302 2,574 7,266
Asia-Pacific 413 463 394 431 1,189
Canada 32 59 24 29 132
Europe/Central Asia/Middle East/Africa 354 336 420 440 1,255
Latin America 509 295 360 255 2,027
U.S. and Puerto Rico 1,154 1,102 1,104 1,419 2,663
1
FY2015FY2012 does not include legacy Covidien employees.
2
Employee population data expressed here may vary from our 2016 10-K form depending on the time of year when the data was gathered.
3
Fiscal years 20122015 did not include employees who were hired and terminated within the same year.
4
1,142 records have values out of bounds (e.g., age=0).
5
672 records do not specify gender.
6
Numbers by region are based on female employees only.

Employees | 51
ABOUT
THIS REPORT

This is our third annual Integrated Performance Report, which includes All financial information is reported in U.S. dollars. Environmental,
both financial and nonfinancial information. Our reporting reflects the health, and safety data is from our manufacturing and research and
way we do business, combining social, environmental, ethical, and development facilities.
financial performance. Any forward-looking statements are subject to risks and uncertainties
The Report was prepared in accordance with the G4 Core guidelines such as those described in our periodic reports on file with the
of the Global Reporting Initiative (GRI), the worlds most recognized Securities and Exchange Commission. Actual results may differ
framework for sustainability reporting. It also references points materially from anticipated results.
of interest as determined by the Sustainability Accounting Board For additional business and sustainability information, please refer to
Standards (SASB) for Medical Equipment and Supplies and the Dow our SEC filings, including Form 10-K, Proxy filings, press releases, and
Jones Sustainability Index questionnaire. our CDP disclosure.
Unless otherwise stated, all performance data covers our fiscal Medtronic has not sought independent verification of this report but
year 2016 (FY2016) from Apr. 25, 2015, through Apr. 29, 2016. Our has practices in place to internally validate the data.
last integrated report, which covered FY2015, was published in
November 2015. The integrated reporting index that follows highlights some of the
most important ways that our business success is tied to our social,
This report includes data from Medtronic plc and all of its consolidated environmental, and ethical performance, and provides page references
subsidiaries. Financial and nonfinancial data from Covidien plc, acquired for more information.
by Medtronic in January 2015, is fully incorporated in all FY2016
disclosures unless otherwise stated. FY2015 financial reporting (and We want to hear from all our stakeholders. To provide feedback
our FY2015 Form 10-K) includes Covidiens fourth quarter performance or request additional information, please email
and results. Except where otherwise noted, Covidiens FY2015 integratedreport@medtronic.com.
nonfinancial performance data has not been integrated in this years
report. All data reported is best estimates. Some entity data has been
excluded from the report because it is believed to be not significant
(<10 percent effect on overall data). Data exclusions are noted
throughout the report.

About This Report | 52


MEDTRONIC 2016
INTEGRATION INDEX

Integrated reporting at Medtronic Access Exploring Value-based Healthcare models to share


We believe that our integrated report provides a comprehensive accountability, improve clinical outcomes, and align
overview of Medtronic. It reflects how we operate, considering value across healthcare systems
the social and environmental factors and impacts. This Integration Access Expanding our managed services businesses to
Index highlights some of the most important ways that our social, improve efficiency and quality of care
environmental, and ethical performance is tied to our business success.
Access Addressing affordability through a variety
of pricing models and product donations
SECTION INTEGRATION FEATURE Access Developing new business models to address local
healthcare needs around the world
Sustainability Risks Sustainability risk management
and Opportunities Product Quality Quality imperatives support business strategy
Sustainability Risks Business continuity risk management Product Quality Enhancing post-market surveillance to improve
and Opportunities patient outcomes
Sustainability Risks Meeting customer expectations through Product Quality Product-related regulatory actions
and Opportunities sustainability performance Product Quality High ethical standards for animal research
Sustainability Risks Responding to investor requirements Product Reducing waste and saving costs across the
and Opportunities Stewardship value chain
Economic Driving revenue growth in emerging markets Responsible Supplier quality management to avoid errors that
Contributions Sourcing can affect patient health and damage reputation
to Society
Responsible Advancing inclusive sourcing practices through
Economic Supporting local communities through Sourcing training, strategic planning, and supporting
Contributions operating costs diverse suppliers
to Society
Ethics in Sales Reducing risk in distribution channels
Economic Aligning business with healthcare needs through and Marketing
Contributions strategic acquisitions
Ethics in Sales Protecting patient privacy and health data
to Society
and Marketing
Economic Philanthropy as a percentage of pre-tax profits
Governance and Assessing ethical behavior in performance reviews
Contributions
Engagement
to Society
Operations Environmental, Health, Safety, and Sustainability
Access Meeting unserved medical needs and treating
(EHS&S) management to improve operational
conditions more effectively through R&D, clinical
efficiencies and save costs
trials, and innovative new products and therapies
Employees Building a diverse and inclusive workforce
Medtronic 2016 Integration Index | 53

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