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H. El Sherif and P. Gray. From Crisis Management to fast Response DSS: An International Perspective.
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Efraim Turban. Op. Cit., .
H. El Sheriff and P. Gray. Op. Cit., P. .



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R. Bonczed, and W. Whinsto. Foundation of Decision Support Systems. New York: Academic Press, , P. .

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A. Waterman. A Guide to Expert Systems. Massachusetts: Addison - Wesley company, , P. .


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Efraim Turban. Op. Cit., P. .


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