Health Visiting Induction

Health Visiting
Service
Induction Information
for students, nurses,
midwives and support
workers
Welcome
Please put a
picture relevant to your area here
Health Visiting Induction Pack
Ekaete George- Practice Development Lead
Orpha Edwards-Practice Development Lead
Standard Version 1: November 2016
This induction pack gives an overview of the Health Visiting in Southwark and Lambeth
community.
If you require any further information or assistance:
Student Nurses/Midwives - please contact your mentor or key mentor. You can
also contact the education team using helpmeonplacement@gstt.nhs.uk.
Dont forget your scope of practice document, it is available on the intranet and
should be in all the clinical areas.
Registered Nurses/Midwives and Support Workers - Please contact your

Preceptor or Team Leader or Nurse Manager. See contact details on pages
SCPHN Students- please contact your practice teacher or Ekaete George (0203
0496438) or Orpha Edwards (0203 0498713)
Our Speciality
The Health visiting service leads and delivers the Healthy Child Programme for 0-5 years. The
key mandated elements include: Antenatal Contact, New-Birth Visit, 6-8 Week Review, 8-12
Month Review and 2-2.5 Year Review. Health Visitors are public health nurses, our priority is
to improve and protect health of the population rather than treating individual patients. We
work collaboratively in a skill-mix team which include staff nurses, child development
workers, health visitor assistants and administrators. We take action to promote healthy
lifestyles, prevent diseases, protect and improve general health through empowerment of
people to take control of their health.
Guys and St Thomas NHS Foundation Trust provide high standard of care to people who live
in Lambeth and Southwark Councils. Lambeth and Southwark is recognised as an area with
high level of deprivation as a result of poverty and social exclusion. According to Office of
National Statistic (ONS), people who live in Lambeth and Southwark generally experience
poorer health, higher incidence of smoking, substance misuse, increased alcohol drinkers and
high rate of teenage pregnancy. Lambeth and Southwark population is ethnically diverse with
tendency of high mobility from one address to another, from one borough to another; this
could be considered to be a high vulnerability factor. The high indication of health needs in
Lambeth and Southwark has called for all professionals to work together with other agencies
and voluntary organisations to ensure that high quality care is provided as needed at all times.
Since 1st April 2011, both Lambeth and Southwark merged with Guy's and St Thomas NHS
Foundation Trust; the provider of community services. This means that NHS staff can work
together to provide more seamless care from acute to the members of our community. Guys
and St Thomas Community Health Services Headquarters is at 160 Tooley Street. However,
we have many health centres and GP practices widely spread all over the two boroughs where
health visiting teams are based. Below, you will find contact details of staff members and
different locations that health visiting teams are based.
2
Clinical Areas
Southwark:
Lister Health Centre- 101 Peckham Road, London, SE15 5LJ; Tel: 020 3049 8322
Email: gst-tr.peckhamhealthvisiting@nhs.net
Key Mentor:Sin Short; 0203 049 8345; Sian.Short@gstt.nhs.uk
Team Leader: philippa.appentsen@gstt.nhs.uk
Nurse Manager: irene.addo@gstt.nhs.uk
Aylesbury Health Centre- Taplow House, Thurlow St, SE17 2UN;Tel: 020 3049 8710
Email: gst-tr.walworthandboroughhealthvisitors@nhs.net
Team Leader: tara.mccloskey@gstt.nhs.uk
Nurse Manager: irene.sanyauke@gstt.nhs.uk
Bermondsey Health Centre-108 Grange Road London SE1 3BW;Tel: 020 3049 7200
Email: gst-tr.bermondseyrotherhithehealthvisiting@nhs.net
Team Leader: jacqui.joseph-hazell@gstt.nhs.uk
Nurse Manager: kate.morgan@gstt.nhs.uk
Townley Rd Health Centre- 121 Townley Rd, London SE22 8SW

Tel: 020 3049 7544
Team Leader: ann-marie.johnson@gstt.nhs.uk; 07771 941092
Dulwich Community Hospital- East Dulwich Grove, Dulwich, London, SE22 8PT
Tel: 02030498858
Email: gst-tr.dulwichhealthvisiting@nhs.net
Key Mentor: Anne Mellis; 0203 049 7495; Anne.Mellis@gstt.nhs.uk
Team Leader: ann-marie.johnson@gstt.nhs.uk; 07771 941092
Sunshine House- 27 Peckham Road, London, SE5 8UH

Tel: 02030497287
The Grove Childrens Centre-Tower Mill Road, Camberwell, SE15 6BP

3
Lambeth:
Mawbey Brough Health Centre, 39 Wilcox Close, Vauxhall London, SW8 2UD
Email: gst-tr.north-hv@nhs.net
Tel: 020 3049 5777/ 020 3049 6516
Team Leader:deborah.senior@gstt.nhs.uk
Nurse Manager: denise.phillips@gstt.nhs.uk
Mary Sheridan Centre, 5 Dugard Way, Lambeth, London SE11 4TH

Email: gst-tr.north-hv@nhs.net
Tel: 020 3049 5777
Team Leader:deborah.senior@gstt.nhs.uk;
Nurse Manager: denise.phillips@gstt.nhs.uk; 020 3049 5400
Akerman Health Centre, Patmos Rd, SW9 6AF

Email: gst-tr.akermanhv@nhs.net
Tel: 020 3049 6437
Team Leader:corina.papouis@gstt.nhs.uk
Nurse Manager: taiwo.wright@gstt.nhs.uk
West Norwood Leisure Centre, 25 Devane Way, SE27 0DF

Email: gst-tr.elmcourthealthvisitors@nhs.net
Tel: 020 3049 6401
Team Leader: barbara.marshall@gstt.nhs.uk
Nurse Manager: taiwo.wright@gstt.nhs.uk
Gracefield Gardens Health Centre, 2-8 Gracefield Gardens, SW16 2ST

Email: gst-tr.gracefieldgardens@nhs.net
Tel: 020 3049 4780
Team Leader: maria.ngobeh@gstt.nhs.uk
Nurse Manager:daphne.horton@gstt.nhs.uk
Mary Seacole Centre, 89 Clapham High St, SW4 7DB

Email: gst-tr.ClaphamHealthVisitingTeam@nhs.net
Tel: 020 3049 5318
Team Leader: viveen.ashman@gstt.nhs.uk
Clapham Manor Health Centre, 86 Clapham Manor Street, London, SW4 6 EB

Tel: 0203049 5600
Team Leader: viveen.ashman@gstt.nhs.uk
4
What to do if you are not able to come into work /placement
Students: Before 9.15am, please call the team leader or your practice teacher or mentor to
discuss the reasons. Also, call the University to inform that you are not in practice and state
your reasons.
Health Visitor, Registered nurse and support workers: Please call the team leader or nurse
manager to discuss.
Team Routine
The Health Visiting Team provides services from 9am to 5pm. Each health visitor is responsible
for a caseload which varies across with average of 350 children per caseload. The health visitor
plans the work schedule and daily activities.
Breaks should be negotiated with your mentor or practice teacher depending on your work
schedule for the day.
Examples of a typical day:

1. 2-3 New-Birth visits at home with other administrative work.
2. Running a child health clinic & 1-2 New-Birth Visits.
3. Preparation and attending Child Protection Conference& running a Child Health Clinic.
The Heath Visiting Team

(Please fill the empty boxes for your specific team during induction)
Head of Nursing Universal Children Services Monica Sherry

Nurse Manager
Team Leader
Practice Teacher
Health Visitor
Community Staff Nurse
Preceptor/buddy
Key Mentor
Child Development Worker
Business Support Worker
Health Visiting Assistant
Other key team members please fill empty boxes for your specific teams
with names
Health Visitor
Health Visitor
Health Visitor
Health Visitor
Community Staff Nurse
Child Development Worker
5
Your induction will start from the first day in practice and may last up to four weeks.
Team
The Induction
process will be facilitated by the team leader, your practice teacher or mentor in
your practice placement.
What to expect from the team:

A warm welcome and to be treated with respect as a colleague and team
member.
Orientation to other team members/ placement facilities.
A named preceptor, buddy, mentor, co-mentor, named practice teacher,
safeguarding supervisor, line manager.
Transport or parking arrangement.
Acknowledgement of previous experience, learning and transferable skills.
Acknowledgement that as adult learner, developmental needs should be
identified and set objectives.
Discuss policies- sickness & absence, dressing, breastfeeding, travel claims,
immunisation, safeguarding, appraisal, pay and annual leave etc.
Relevant documents-competency document, Practice Assessment Document,
Standard of Operating Procedures, Health Visiting Standards etc.
GSTT Log-in details, Telephone, emails, etc
Smart Card.
Training-Carenote, safeguarding, ASQ-3 and other identified training needs
specific to individual staff.
Fire, Security and safety briefing.
What we expect from you:

Arrive punctually each day on placement.
Maintain confidentiality at all times.
Read dress code and dress in appropriate modest manner.
Maintain professional relationship with clients and colleagues.
Be respectful, maintain dignity and be non-judgemental; we are a guest in the

homes of our clients.
Take initiative for completion of initial, intermediate and final assessments.
Participate in end of placement evaluation.
Attend assessments with mentor prepared with evidence of practice.
Read health visiting policy at beginning of placement.

Complete pre-placement homework prior to placement (see below
6
Learning Opportunities for student nurses/student midwives/Student
health visitor
Learning Part 1 Part 2 Part 3

Safeguarding and Yes Yes Yes
Child protection
Immunisation Yes Yes Yes
service/ BCG
Vaccination
Growth and Yes Yes Yes
developmental
Assessment/Reviews
Sleep clinic and Yes Yes Yes
behaviour
management
sessions
Baby massage Yes Yes Yes
classes
Child Health Clinic Yes Yes Yes
Listening visit for Yes Yes Yes
postnatal depression
Post natal classes Yes Yes Yes
and breastfeeding
groups
Triple P classes Yes Yes Yes
(parenting support)
Home visits Yes Yes Yes
Weaning classes Yes Yes Yes
7
Spoke learning opportunities : These are areas to visit or specialists you can work with while you
are on this placement. Discuss these opportunities with your mentor and identify learning
objectives for them. Your mentor will be able to help you organise them.
Role/Area Learning Opportunities

Speech and Language Strategies to promote language, speech
and communication development
Sexual Health Clinic Family planning advice and observe GUM
(Genitourinary Medicine) clinic
Social Services Assessment and identification of

Safeguarding and Child protection
concerns, child in need, Looked After child
GP practice/Practice nurse Immunisation, management of minor
illness, long term conditions and 6-8 week
review
Sickle Cell team Shadow sickle cell specialists, learn more
about PKU and genetic counselling for
sickle cell patients.
Audiology Clinic Audiology Assessment, Neonatal New-born
screening
Children Centres Different activities to support parents and
children to promote early learning and
child development
Child protection team Processes in safeguarding, serious case
reviews and lessons learnt
Community midwife Learn about antenatal and postnatal care,
terminologies, midwifery role, partnership
working
Homeless Unit Shadow drugs and alcohol workers,
homeless unit outreach workers.
School Nurses Shadow school nurses- (special needs and
main stream school nurses), Attend health
promotion sessions in schools, child
measurement programmes.
Allied Health workers Shadow community paediatrician,
physiotherapist, Occupational therapist and
orthoptist
8
Learning Opportunities for health visitors and support workers
Learning/objective Reflection on learning/objective

Safeguarding
Ages & Stages Third Edition
Breastfeeding
Promotional Guide
9
Learning/objective Reflection on learning/objective

Medicine Management
Infant Mental Health
Maternal Mental Health
Nurse Prescribing
Healthy Weight, Healthy Nutrition
10
Additional Information
.Useful Learning Resources:

Access the Trust intranet- GTi for clinical guidance, policies, standards, training and development,
human resources and updated news.
E-Learning for Health Care Professionals www.e-lfh.org.uk/programmes
The National Institute for Health and Care Excellence https://www.nice.org.uk
Public Health England- www.gov.uk/phe
Healthy Child Programme

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/167998/Health_Child_Programme.pdf
Institute of Health Visiting http://www.ihv.org.uk/
Pan- London Safeguarding Procedure http://www.londonscb.gov.uk/procedures/
Working Together To Safeguard Children (2015)

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/419595/Working_Together_to_Safeguard_Children.pd
f
UNICEF
http://maintenance.unicef.org.uk/?gclid=CN6-v52b6sYCFSTItAod5_AJTQ&sissr=1
Breastfeeding Network
https://www.breastfeedingnetwork.org.uk/
Best Beginnings
http://www.bestbeginnings.org.uk/
HENRY
http://www.henry.org.uk/homepage/
ERIC
http://www.eric.org.uk/
DOH
https://www.gov.uk/government/organisations/department-of-health
NHS Choices
http://www.nhs.uk/Pages/HomePage.aspx
Barnardos
http://www.barnardos.org.uk/?gclid=CMSRq-ic6sYCFS7KtAodmTENRQ
Eczema Society
http://www.eczema.org/
CHIMAT
http://www.chimat.org.uk/
Guys & St Thomas Services in Southwark & Lambeth map (see last page)
http://www.guysandstthomas.nhs.uk/resources/location-maps/community/20140918-community-health-services-health-
centres.pdf
11
12
Post Placement Evaluation
At the end of your placement, please answer the questions below as honestly and
constructively as possible and hand it to the team leader.
1. How has your placement experience been?
2. What went well?
3. What did not go well?
4. How can this placement experience be improved?
5. What have you learnt from this practice placement?
13
FAQs
Frequently asked questions by students.
Question: What do I do in an emergency?

Answer: Please call 999
Question: Who can I speak to if I am worried or unsure about something?

Answer: Please talk to your mentor, practice teacher, team leader or nurse manager.
Question: What can I do if I am left alone in the office?

Answer: Your practice teacher or mentor should plan daily activities with you so that your time is
effectively utilised for learning and development.
Question: Are there workbooks or websites you would recommend that I look at? Your practice
teacher or mentor will recommend additional resources for you.
Answer: Please see relevant websites above on page 11.
Question: Can I use the time in placement to write my University assignment?

Answer: No- Your programme is structured to be 50% academic and 50% practice based learning.
Question: Will I do a home visit on my own?

Answer: No as a student you are expected to work under supervision with your practice teacher
or mentor. It is advisable you have a reflective discussion with your practice teacher/mentor
following an episode of care or contact.
14

Health Visiting Induction

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Health Visiting

If you require any further information or assistance:

Registered Nurses/Midwives and Support Workers - Please contact your

Townley Rd Health Centre- 121 Townley Rd, London SE22 8SW

Sunshine House- 27 Peckham Road, London, SE5 8UH

The Grove Childrens Centre-Tower Mill Road, Camberwell, SE15 6BP

Mary Sheridan Centre, 5 Dugard Way, Lambeth, London SE11 4TH

Akerman Health Centre, Patmos Rd, SW9 6AF

West Norwood Leisure Centre, 25 Devane Way, SE27 0DF

Gracefield Gardens Health Centre, 2-8 Gracefield Gardens, SW16 2ST

Mary Seacole Centre, 89 Clapham High St, SW4 7DB

Clapham Manor Health Centre, 86 Clapham Manor Street, London, SW4 6 EB

Examples of a typical day:

The Heath Visiting Team

Head of Nursing Universal Children Services Monica Sherry

What to expect from the team:

What we expect from you:

Maintain confidentiality at all times.

Read dress code and dress in appropriate modest manner.

Maintain professional relationship with clients and colleagues.

Be respectful, maintain dignity and be non-judgemental; we are a guest in the

Take initiative for completion of initial, intermediate and final assessments.

Participate in end of placement evaluation.

Attend assessments with mentor prepared with evidence of practice.

Read health visiting policy at beginning of placement.

Learning Part 1 Part 2 Part 3

Weaning classes Yes Yes Yes

Role/Area Learning Opportunities

Social Services Assessment and identification of

Learning Opportunities for health visitors and support workers

Learning/objective Reflection on learning/objective

Ages & Stages Third Edition

Learning/objective Reflection on learning/objective

Infant Mental Health

Maternal Mental Health

Healthy Weight, Healthy Nutrition

.Useful Learning Resources:

E-Learning for Health Care Professionals www.e-lfh.org.uk/programmes

The National Institute for Health and Care Excellence https://www.nice.org.uk

Public Health England- www.gov.uk/phe

Healthy Child Programme

Pan- London Safeguarding Procedure http://www.londonscb.gov.uk/procedures/

Working Together To Safeguard Children (2015)

Post Placement Evaluation

1. How has your placement experience been?

2. What went well?

3. What did not go well?

4. How can this placement experience be improved?

5. What have you learnt from this practice placement?

Frequently asked questions by students.

Question: What do I do in an emergency?

Question: Who can I speak to if I am worried or unsure about something?

Question: What can I do if I am left alone in the office?

Question: Can I use the time in placement to write my University assignment?

Question: Will I do a home visit on my own?

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