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Nurse Education Today 45 (2016) 167172

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Nurse Education Today

journal homepage: www.elsevier.com/nedt

Using standardized patients in enhancing undergraduate students'


learning experience in mental health nursing
Yong-Shian GOH PhD, MN, Senior Lecturer a,b,, Sunil Selvarajan MCouns, Senior Lecturer a,b,
Mui-Lee Chng MN, Assistant Director of Nursing c,
Chee-Shiong Tan MEd, Senior Nurse Educator d, Piyanee Yobas PhD, Associate Professor a,b
a
Alice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore, Singapore
b
Alice Lee Centre for Nursing Studies, National University Health System, Singapore
c
National University Hospital, National University Health System, Singapore
d
Institute of Mental Health, Singapore

a r t i c l e i n f o a b s t r a c t

Article history: Background: Conducting mental status examination and suicide risk assessment is an important skill required of
Received 19 April 2016 nurses when they are in the clinical setting. With nursing students often expressing the anxiety and lack of con-
Received in revised form 12 July 2016 dence in doing so, the use of standardized patients provide an excellent opportunity to practice and become
Accepted 3 August 2016 procient with this skill in a simulated environment.
Objectives: To explore the learning experience of undergraduate nursing students using standardized patients while
Keywords:
practising their mental status examination and suicide risk assessment skills in mental health nursing module.
Mental health nursing
Simulation
Design: A pre- and post-test, single group quasi experimental design was used in this study. A standard didactic tu-
Standardized patients torial session and a standardized patient session was conducted to evaluate the learning experience of undergrad-
Mental status examination uate nursing students learning mental status examination and suicide risk assessment. Outcome measures for this
Suicide risk assessment study include Student Satisfaction and Self-Condence in learning scale.
Qualitative comments in the form of open-ended questions were also collected in this study.
Settings: A University offering nursing program from undergraduate to postgraduate level.
Participants: A convenience sample of Year 2 undergraduate nursing students undertaking the mental health nursing
module was included in this study.
Results: The use of standardized patient session had signicantly increased students' satisfaction and condence
level before they are posted to a mental health setting for their clinical attachment. There was a signicant difference
on students' self-condence level for those who have taken care of a patient with mental illness after adjusting for
pre-test on score in learning. Qualitative feedback obtained from students showed a positive outlook towards the
use of standardized patient as an effective tool in augmenting didactic learning into practical skills.
Conclusions: Using standardized patient in mental health nursing education enhanced the integration of didactic
content into clinical setting allowing students to practice their assessment skills learned in classroom and transfer
it to the clinical area. The benets of using standardized patient include allowing students to practice their commu-
nication skills and improving their condence level in conducting mental status examination and suicide risk assess-
ment by reducing anxiety as compared with traditional classroom and textbook-based pedagogy.
2016 Elsevier Ltd. All rights reserved.

1. Introduction such as administration of intravenous uid, application of oxygen ther-


apy and emergency resuscitation, this has brought about realism in
The use of high delity simulators (HFS) in either the form of adult teaching clinical skills in a classroom environment. HFS has been around
or pediatric mannequins is becoming a common pedagogy among nurs- for many years (National League for Nursing, 2006) as it allows students
ing faculties when teaching clinical skills to nursing students. With the to perform nursing interventions in a safe environment while improv-
ability to respond physiologically to medical or nursing interventions, ing their condence as well as decreasing anxiety level (Kaddoura,
2010). With simulation, the learning environment replicates all poten-
tial circumstances students may encounter in the clinical area, which
Corresponding author at: Alice Lee Centre for Nursing Studies, National University of
Singapore, Singapore; Clinical Research Centre (MD 11), 10 Medical Drive, 117597,
helps them to develop critical thinking skills (Kaddoura, 2010; Lehr
Singapore. and Kaplan, 2013; National League for Nursing, 2006). Although HFS
E-mail address: shawn_goh@nuhs.edu.sg (Y.-S. GOH). has been incorporated into most healthcare courses, this trend has yet

http://dx.doi.org/10.1016/j.nedt.2016.08.005
0260-6917/ 2016 Elsevier Ltd. All rights reserved.
168 Y.-S. GOH et al. / Nurse Education Today 45 (2016) 167172

to be widely adopted into mental health nursing modules. With the SP encounter as it provides them the opportunity to self-reect on
preconceived ideas on associated violence and the unpredictability of their performance and transform the learning experience into new
mental health patients remaining high among nursing students, nursing knowledge.
(Brown, 2008; Kameg et al., 2009, 2010) this will impede the learning
process as teaching cannot take place until students feel safe and rela- 2. Teaching and Learning Activities
tively comfortable in the situation (Iezzoni et al., 2006). With this in
mind, mental health faculty needs to explore the possibility of incorpo- The main objective of the Mental Health Nursing module is to pre-
rating HFS into their teaching pedagogy. However, many mental health pare undergraduate nursing students with theoretical knowledge and
faculties still nd it challenging to adopt HFS fully as the mannequins skills in taking care of patients with mental illnesses in institutional
used need to be able to reect reality required in the mental health en- and community settings. The main emphases of the module are: assess-
vironment such as providing non-verbal cues, body language, facial ex- ment, early intervention, health promotion and prevention and the
pressions and physical movement (Doolen et al., 2014). Therefore a identication of at risk behaviours among patients. Based on the objec-
different form of HFS, such as the use of standardized patients (SP) en- tives, the module consists of two pedagogical approaches; one being di-
counters may be required when teaching mental health nursing. dactical lecture and the other being tutorial discussion. In this study,
SP are individuals trained to simulate patients with health condi- mental status examination and suicide risk assessment (MSE/SRA)
tions in an accurate and consistent manner with the help of a case sce- were selected by the research team as both skills require the nurse to
nario (Gliva-McConvey, 2009; Wallace, 2007). This methodology was develop communication and clinical judgment which is difcult to ac-
rst described in the work of Barrows and Abrahamson (1964) where quire through didactical teaching. A case scenario was developed, and
a standardized patient was used to simulate a neurological condition SP were used in providing the simulated practice during the session.
in order to appraise the clinical competences of medical students. The SP were trained by the module coordinator and educator from the
Such SP encounters are considered high-delity simulation experiences University simulation centre. The simulations were conducted in the tu-
as SP are able to provide credible interactions for students (Bosek et al., torial room which simulated the interview room of the hospital. The un-
2007; Bradley, 2003; Hetzel-Campbell and Daley, 2013; Lehr and dergraduate students were informed and asked to volunteer a week
Kaplan, 2013; Robinsons, 2009) allowing them to fulll their learning before the session. All students were blinded to the case scenario. The
objectives (Brown, 2008; Robinson-Smith et al., 2009). Since the case scenario and important points to note during MSE/SRA were
1960s, SP methodology has been used in many countries worldwide, discussed with the students during the debrieng session. All students
particularly in the United States since its value is apparent (Barrows, participated in the session were consecutively conducted in August
1993). In Asia, this methodology remains fairly new. In a study conduct- 2015.
ed in Taiwan, SPs were used to train students in the Advanced Practice
Nurse program in interpersonal and communication skills where it 2.1. Aim of Study
showed positive outcomes (Lin et al., 2013). Similarly, a study in
Singapore, showed that the use of SP helped nal-year undergraduate This study aimed to explore undergraduate nursing students' learn-
nursing students improve their inter-professional skills, collaboration, ing experiences with the use of SP for mental health nursing. Research
management, and condence (Liaw et al., 2014). questions for the study were:
Learning to listen to the patient is a critical communication tech-
nique within mental health nursing. However, most didactic lessons 1. Is there a signicant change in nursing students' satisfaction level fol-
do not provide the avenue for students to practice this skill (Fay- lowing participation in the SP session?
Hillier et al., 2012) therefore the use of SP will provide a safe setting 2. Is there a signicant change in nursing students' condence level fol-
for students to practice professional communication, collaboration, lowing participation in the SP session?
and peer evaluation as well as a practice setting for patient feedback
(Fay-Hillier et al., 2012). Since communication is the foundational skill 3. Methods
required in mental health nursing, it would be essential that simulations
within the mental health course focus on more effective and structured 3.1. Design and Setting
communication skills (Kameg et al., 2009). With the use of SP encoun-
ters, this further complements the didactic mental health nursing con- In this study, the team seeks to explore the learning experience of
tent as it allows nursing students to interact with SP with realism in a students using standardized patients for their MSE/SRA skills in mental
less threatening environment (Flanagan et al., 2004). Nursing students health nursing module among the undergraduate nursing students. A
can then use therapeutic communication, assessment and planning pre and post-test, single group quasi experimental design was used
skills to provide nursing care for their patients (Lehr and Kaplan, with a standard didactic tutorial session on the topic on MSE/SRA con-
2013; Robinson-Smith et al., 2009). Furthermore, nursing students can ducted for all students enrolled in the module. The SP experimental ses-
also gain experience of working with SP who might mimic mental sion was conducted as an extra session in order to evaluate its
health symptoms that they might not have encountered during their effectiveness in teaching MSE/SRA. SP in this study were provided by
clinical practicum (Brown, 2008; Kameg et al., 2009). the Standardized Patient Program from the Centre for Health Simulation
This study uses John Dewey's experiential learning philosophy as the in a University in Singapore. A case vignette was provided to all SP in
theoretical framework where Dewey states that learning cannot come order to ensure a standardized response during the interaction with
through memorization and knowledge is gained from experience the students in the intervention phase of this study.
(Dewey, 1902). The SP encounters provide nursing students with active
participation in communication skills within a safe learning environ- 3.2. Participant Recruitment and Procedure
ment. This study is based on the theory of experiential learning sug-
gested by Kolb (1984) as it concludes learning being a process, not an A convenience sample on all students enrolled in the module was in-
outcome and the development of new knowledge is a result of vited to participate in the study. Upon ethical approval, the Head of De-
transforming real-life experience. There are two processes in the trans- partment was informed regarding the commencement of the study.
formation of experience: (1) grasping the experience (apprehension) Students were informed of the purpose of this study during their rst
and (2) transforming the experience (comprehension). According to lecture when the semester starts. After the standard tutorial being con-
many studies (Jeffries & Rogers, 2007; Lisko & O'Dell, 2010; Rowles & ducted for all the students, a Participant Information Sheet (PIS) and con-
Russo, 2009), learners should be given a debrief immediately following sent form were given to all interested participants who fulll the inclusion
Y.-S. GOH et al. / Nurse Education Today 45 (2016) 167172 169

criteria. They were then invited to ll up the self-report questionnaire and signicance, similarities, and differences of the descriptions of their in-
return it to the researcher. Subsequently, the experimental tutorial using dividual learning experience.
the SP were conducted for all students and the post-test data using the
same self-report questionnaire were collected from participants who
had previously participated during the pre-test. 4. Results
The inclusion criteria for the study were as follows:
4.1. Sample Characteristics
a. Undergraduate nursing students, irrespective of gender and pro-
cient in English. A total of 95 students took part in the study, giving an overall re-
b. Currently undertaking the mental health nursing module in Aca- sponse rate of 79.1%. Table 1 showed that most of the participants
demic Year 2015/2016. were female (86.3%), with majority being Singaporean (94.7%), Chinese
(82.1%) with almost half of them (47.4%) having experience interacting
with person suffering from mental illness. However, only a small per-
3.3. Ethical Considerations centage of them (16%) having to take care of people with mental illness
as a nurse.
This study was reviewed and approved by the University Institution-
al Review Board (IRB). The aims of the study, possible risks and benets
as well as participants' rights were explained to all students. The partic- 4.2. Nursing Students' Satisfaction/condence Level
ipants were reassured on voluntary participation and their ability to
withdraw at any time without any prejudice. An independent teaching A paired sample t-test was conducted to compare the differences in
member was engaged to collect both the pre-test and post-test data as student's satisfaction in current learning in mental health nursing with
there is a presence of dependent relationship between study partici- or without the use of standardized patient. There was a signicant dif-
pants and research team which might reduce the participation rate ference in student's satisfaction before the use of standardized patient
and increase the risk in conict of interest. (M = 17.07, SD = 2.47) and after the use of standardized patient
(M = 22.7, SD = 2.24); t (94) = 15.12, p b 0.000 (Table 2). These results
3.4. Outcome Measures suggested that the use of standardized patient had increased student's
satisfaction towards their learning. The eta squared statistic (0.07) indi-
Data were collected using a self-report questionnaire containing the cated a small effect size (Polit, 2010).
following information: Results from a paired sample t-test comparing the differences in
student's condence in current learning in mental health nursing with
Section A: A demographic sheet was used to collect the student's per- or without the use of standardized patient showed a signicant differ-
sonal data such as age, gender, ethnicity as well as any expe- ence in student's condence before the use of standardized patient
rience interacting or taking care of people with mental (M = 30.22, SD = 3.93) and after the use of standardized patient
illness. (M = 32.77, SD = 3.50); t (94) = 5.29, p b 0.000. These results sug-
Section B: The NLN Student Satisfaction and Self-Condence in Learning gested that the use of standardized patient had increased student's con-
scale (NLC scale) (National League for Nursing, 2006) was dence level. The eta squared statistic (0.23) indicated a large effect
used to collect student's satisfaction and self-condence size.
level in learning after using simulation. It is a 13-item,
Likert-style scale using response options ranging from one
(strongly disagree) to ve (strongly agree). Scores range 4.3. Nursing Student's Prior Experience on Satisfaction
from 13 to 65 where higher scores indicating more satisfac-
tion and more self-condence, respectively (National League Results from the One-way ANCOVA showed that there was no signif-
for Nursing, 2006). The NLC scale consists of two subscales; icant difference in the students' satisfaction on learning score among
Satisfaction with instruction (ve items) and self-condence those who had interacted with the mentally ill before. However, the
with learning (eight items) (National League for Nursing, group of students who had taken care of the mentally ill as a nurse re-
2006). According to Hoadley (2009) the Cronbach's alpha co- ported a signicant difference on their students' satisfaction on learning
efcient of NLN Student Satisfaction and Self-Condence in score after adjusting for pre-test on satisfaction score in learning, F(2,
Learning scale ranged between 0.84 and 0.97, respectively 92) = 0.001, p b 0.001, partial eta squared = 0.11. From the analysis,
(Hoadley, 2009; Jeffries and Rizzolo, 2006; King, 2012) indi- students with experience of taking care of a mentally ill patient as a
cating good reliability. nurse reported a higher satisfaction level ( = 2.02, p = 0.001, 95%
Section C: Qualitative questions were added to the self-report ques- CI: 0.821, 3.21) compared to those who did not (Table 3).
tionnaire allowing the exploration of student's strength
and perception on areas of improvement on implementing
standardized patients in their learning journey. 4.4. Nursing Student's Prior Experience on Condence

Results from the One-way ANCOVA showed that there was no signif-
3.5. Data Analysis icant difference in the students' self-condence on learning among
those who mentioned that they have interacted with the mentally ill.
The IBM SPSS Statistics for Windows, Version 23.0 was used to ana- The group of students who had taken care of the mentally ill as a
lyse all data (IBM Corp, 2013). Demographic variables were explored nurse reported a signicant difference on their self-condence score
using descriptive statistics. A parametric approach was used in after adjusting for pre-test on self-condence score in learning, F(2,
data analysis as the dependent variable demonstrated a normal distri- 92) = 0.046, p = 0.46, partial eta squared = 0.043. From the analysis,
bution on histogram diagram (Chan, 2003). Qualitative feedback in students with experience of taking care of a mentally ill patient as a
this study was read, classied, abstracted, labelled, and categorized nurse reported a higher condence level ( = 1.96, p = 0.046, 95% CI:
using systematic classication process (Cresswell, 2015). Quotations 0.036, 3.89) as compared to those that do not have that experience
were presented based on their representativeness in terms of their (Table 4).
170 Y.-S. GOH et al. / Nurse Education Today 45 (2016) 167172

Table 1 practical lesson even before they were being posted to their clinical
Characteristics of the study population. attachment.
Characteristics n (%) Characteristics n (%)

Gender Ethnicity S5: Standardized patients really challenge us to be exible while apply-
Female 82 (86.3) Chinese 78 (82.1) ing what we have learnt.
Male 13 (13.7) Malay 13 (13.7)
Indian 02 (2.1)
Citizenship Others 02 (2.1) S15: I really got a feel of how a patient with such a condition will be-
Singaporean 90 (94.7) have it also made me think about the gaps in my understanding of the
Others 05 (5.3) Experience interacting content and what I need to work on.
with the mentally ill
Experience taking Yes 45 (47.4)
care as a nurse
Yes 15 (15.8) No 50 (52.6)
4.5.4. Valuable Session
No 79 (84.0)
Finally, students also gave positive feedback as they mentioned that
it was a valuable session which could be extended to more students to
practice.
4.5. Qualitative Comments on the Use of Standardized Patients
S57: It was a really good experience. The scenario was very real and
A qualitative question was used to explore students' view following good for us if we wish to apply and master the skills/lessons we have
the use of standardized patients in the learning journey. The question learnt in nursing school.
aimed to explore students' perceived strength in using standardized pa-
tient. The open-ended student evaluation responses were mostly posi- S83: It was a good form of learning; however more scenarios can be
tive. A content analysis was performed on the open-ended responses conducted allowing more students to practice and experience.
to identify broad themes which were grouped into the following catego-
ries: Applicability, Condence, Knowledge Integration and Valuable Ses-
sion (Table 5).
5. Discussion
4.5.1. Applicability
There is a complex array of learning issues nursing students face
Many students responded positively towards the use of SP as they
when they rst start to learn about mental health nursing. With nega-
mentioned it brings about realism towards their learning.
tive attitudes, fears and anxiety from interacting with mental health pa-
tients, this will hinder students' learning and development of a
S34: Using standardized patient makes it easy for me to visualize on
therapeutic relationship with their patients (Kameg et al., 2009;
how to conduct MSE examination. I feel that this will prepare us for
Stuart, 2013). In this study, the SP session facilitated students to gain
the future.
knowledge in a safe environment, reducing the psychological burden
and anxiety. Our ndings suggested that using SPs in undergraduate
S36: By using a SP, it is far more applicable as compared to reading mental health nursing education had signicantly increased both stu-
from the book or notes, it helps to understand. dents' satisfaction as well as condence level before they are posted to
a mental health setting for their clinical attachment. This result is similar
to the studies conducted by both Kameg et al. (2010) and Choi (2012)
4.5.2. Condence where students who went through SP session reported an increase
Some students also brought up issues on improving their condence with their condence level in engaging actual mental health patients
level and interviewing skills for their clinical attachment. in the clinical area (Lin et al., 2013). As one of the tenets towards effec-
tive MSE/SRA is having therapeutic communication skills (Stuart, 2013),
S19: It is more interactive and I get the opportunity to build my con- the use of SP session is important in helping to achieve this purpose.
dence in communicating with mental patients. Since attending SP session can help to improve communication pro-
ciency among students in clinical nursing practice (Robinson-Smith
et al., 2009), the SP sessions together with the actual clinical practicum
S43: It would be useful if I come across patients with such condition in will provide students' with additional opportunities for patient interac-
future. I would be able to deal with the patient more effectively. tions, which is essential for gaining interpersonal competence.
Qualitative data obtained from the open-ended questions were gen-
erally positive. Themes emerged from the open-ended questions in-
4.5.3. Knowledge Integration cludes realism from the SP session, the ability of integrating the
Students also reported that they were able to see the theory and knowledge and the condence to interact with mental health patients
practice gap being narrowed during this SP session as they could in- which is similar to ndings seen in many other studies (Hermanns et
tegrate the knowledge obtained from the didactic session into a al., 2011; Lin et al., 2013; Robinson-Smith et al., 2009). One plausible

Table 2
Descriptive statistics and t-test results for student's satisfaction on learning and condence.

Pretest Posttest Mean of differences 95% CI for mean difference Eta squared t

Outcome M SD M SD

Satisfaction 17.07 2.47 22.70 2.24 5.09 4.43, 5.76 0.07 15.12
Condence 30.22 3.93 32.77 3.50 2.55 1.59, 3.50 0.23 5.29
p b 0.000.
Y.-S. GOH et al. / Nurse Education Today 45 (2016) 167172 171

Table 3 taking care of mental health patients (Szpak and Kameg, 2013). With
One-way ANCOVA results on comparing pre-existing experiences on students' satisfaction students being more condent when engaging with mental health pa-
on learning.
tients, they are more likely to be able to report an improved learning ex-
Satisfaction 95% CI for mean p value Partial eta perience (Alexander and Dearsley, 2013; Lin et al., 2013; Stuart, 2013).
difference squared However, it is also important to note that around half of the study pop-
Experience interacting Yes 0.66 0.26, 1.58 0.156 0.022 ulation already have previous contact with mental health patients dur-
with Mentally ill No Ref ing other clinical practicum. Therefore, it is important to consider the
Experience taking care of the Yes 2.02 0.82, 3.21 0.001 0.11
potential effect of confounding variables that may already have inu-
mentally ill as a nurse No Ref
ence the results of this study.
p b 0.001.
The use of SP is not without its challenges. Issues such as the avail-
ability of resources, related nancial costs and faculty competency
in simulation methodologies are faced by many institutions when
Table 4
they consider incorporating and maintaining such teaching pedagogy
One-way ANCOVA results for comparing pre-existing experience on students' condence
in learning. (Galloway, 2009). Yet, our ndings as with many studies around sug-
gested that the benets that simulation can provide in mental health
Condence 95% CI for mean p value Partial eta
nursing education seem to support such as an investment (Galloway,
difference squared
2009; Kameg et al., 2009, 2010; Shawler, 2008). One clear benet is
Experience interacting Yes 0.52 0.90, 1.94 0.47 0.006
the potential of increasing the number of students choosing mental
with Mentally ill No Ref
Experience taking care of the Yes 1.96 0.04, 3.89 0.046 0.043
health nursing as their choice of future career. Currently, there is consid-
mentally ill as a nurse No Ref erable amount of research supporting the notion that undergraduate
p b 0.05. nursing students do not regard mental health nursing as a viable career
choice (Gough and Happell, 2009; Happell, 2008). Therefore, positive
interactions during clinical placement may contribute positively to re-
explanation for this could be because with the use of SP session, stu- cruitment of future mental health nurses (Happell, 2008).
dents are given the opportunity to practice communication skills within
a supportive environment. This non-threatening and safe environment 6. Limitations and Methodological Considerations
to make mistakes follows the educational viewpoint suggested by
Dewey (1902), where students need to be feel safe with the environ- Several limitations were identied in this study. First, the use of
ment in order to experience experiential learning (Dewey, 1902; quasi-experimental design leads to the lack of random assignment
Knudson, 2013; Kolb, 1984). Students also expressed an increased in which may result in selection biases in the sample. This could be im-
self-awareness of their communication and clinical strengths and weak- proved with the use of an adequate sample size, random selection, a
nesses, which is an important aspect within mental health nursing comparison group incorporated in future study. Second, the research
(Brown, 2015; Shemanko and Jones, 2008). Furthermore, students felt was designed for all students to complete both the didactic tutorial as
that the SP session was helpful as it integrate the knowledge learnt in well as simulation session with no control group for comparison. This
school and augment their didactic learning into practical skills during in turn will result in the students building up experience in MSE/SR dur-
their simulation session (Shawler, 2008). ing their didactic tutorial thus limiting the possibility to evaluate the ef-
Our results were comparable with other studies where students re- fectiveness in using SP session. Third, four faculty members conducted
ported feeling more satised (Kameg et al., 2010; Szpak and Kameg, the SP sessions, although training was for the SP was conducted by
2013) and condent prior to their clinical placement after participating the principal investigator however, it will be difcult to control for var-
in the SP session (McGaghie et al., 2006; Shepherd et al., 2010). A recent iability during the SP sessions.
study conducted by Martin and Chanda (2016) further afrmed that
condence in their communication skills improved after a SP mental 7. Conclusion
health simulation where the pre-test and post-test results demonstrate
an increase on the student's scores on the therapeutic communication. Using SP in mental health nursing education is considered an inno-
With unfamiliarity and potentially confrontational situation which is vative exploration in teaching undergraduate nursing students the skills
often associated with mental health patients, students tend to report a needed in providing comprehensive care for patients experiencing
poorer learning outcome during the clinical attachment (Brown, 2008; mental illness. Our study explored the effect of using the SP session in
Kameg et al., 2010; Lehr and Kaplan, 2013). The use of SP had somewhat teaching MSE/SRA to undergraduate nursing students. This approach
mitigated and demystied the anxiety that can be associated when enhanced the integration of didactic content into clinical setting and

Table 5
Qualitative themes and exemplars.

Themes Student comments & exemplars

Applicability S1: Good exposure to relate and have an idea on how patients are like. Better understanding and good preparation before clinical practice.
S34: Using standardized patient makes it easy for me to visualize on how to conduct MSE examination. I feel that this will prepare us for the future.
S36: By using a SP, it is far more applicable as compared to reading from the book or notes, it helps to understand.
Condence S10: We can know how it is like in real life situation and will make us be prepared for it.
S19: It is more interactive and I get the opportunity to build my condence in communicating with mental patients.
S43: It would be useful if I come across patients with such condition in future. I would be able to deal with the patient more effectively.
Knowledge Integration S5: Standardized patients really challenge us to be exible while applying what we have learnt.
S15: I really got a feel of how a patient with such a condition will behave it also made me think about the gaps in my understanding of the content and what I
need to work on.
S32: I felt that my senses were heightened; more aware of patient's non-verbal cues.
Valuable Session S57: It was a really good experience. The scenario was very real and good for us if we wish to apply and master the skills/lessons we have learnt in
nursing school.
S83: It was a good form of learning; however more scenarios can be conducted allowing more students to practice and experience.
S23: Increase number of sessions. So more people can attempt. More detailed and extensive feedback session after each SPs session too.
172 Y.-S. GOH et al. / Nurse Education Today 45 (2016) 167172

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The authors would like to thank the Centre for Health Simulation, Lin, E.C., Chen, S.L., Chao, S.Y., Chen, Y.C., 2013. Using standardized patient with immedi-
Yong Loo Lin School of Medicine, National University of Singapore for ate feedback and group discussion to teach interpersonal and communication skills
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Lisko, S.A., ODell, V., 2010. Integration of theory and practice: Experiential learning theory
also like to acknowledge Mr Yan Ben Wei and Ms Joelyn Chee for their and nursing education. Nursing Education Perspectives 31, 106108.
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